Verizon Authorized Retailer - Victra in Canyon Country

Categories


Phone: +1 661-367-6217
Site: https://victra.com/stores/ca-san...
Opening hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:12–6PM
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4.7 (143 comments)

Review №1

2022-06-15

Joselyn is the best! My husband and I went in around 6:30 (they close at 7) to just ask about switching our phones. She said she could help us out at got both of us our new phones.That was the fastest and best service we have received at a Verizon store! She was extremely knowledgeable about all the devices and the whole transfer process was super smooth. We were done within an hour. Great service!

Review №2

2022-07-20

Best customer service Ive ever had!! Joselyn was extremely professional and super nice. She smiled 😆 she deserves an award. That or a raise. Thank you all very much. Be safe out there.

Review №3

2022-07-25

I hope the owners or whoever are taking note because Jocelyn was absolutely amazing. She stayed on the phone with me for almost two hours with customer service and advocated for me when customer service kept making mistakes. All this after I came in in a not-so-friendly mood (apologies again Jocelyn). Give Jocelyn a raise, she more than deserves it!

Review №4

2022-06-26

Jocelyn was great, she should be Verizon costumer service trainer for all Verizon stores.. great experience and had all the info I ever needed about buying a new phone for the first time in 7 years.

Review №5

2022-05-07

Customers have to wait to long because there is only in customer representative. Also there was a customer who came in harassing the female employee. She needs better protection being there by herself!!!

Review №6

2022-01-15

Joselyn is excellent. That girl has a great customer service. She can really multi task and she is by herself to help every customer. She has a lot of patience not to mention her knowledge about the phones, promotions, policies and procedures.

Review №7

2022-06-02

Friendly, knowledgeable, eager to help - just lovely. Joselyn is great at her job.

Review №8

2021-12-31

Best experience thus far in comparison to Verizon on Bouquet. Associate by Jocelyn I believe was friendly, helpful and answered all my questions. She was very transparent and looking for better options to suit in.

Review №9

2021-12-28

I had to write a review. I got a new phone for my wife before Christmas. Joselyn was the one who helped me. This was some of the most fantastic customer service I’ve ever received at any business. I felt like I was her only customer. She helped me quickly and easily and stayed in contact with me throughout the tracking of the phone delivery. I always say delays happen but why can’t someone just keep me in the know. She went above and beyond for me. I can’t say enough about the service at this location and Joselyn in particular.

Review №10

2022-07-12

Service was quit and good no complaints at all 5 stars

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