Verizon Authorized Retailer - Victra in Long Beach

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Phone: +1 562-432-7744
Site: https://victra.com/stores/ca-lon...
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
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4.6 (152 comments)

Review №1

2022-05-14

Amazing Experience, got in and out without a single complication. Andrew is truly amazing and handled everything with finesse 👌🏼, dude deserves a Promotion for how swiftly he set me up and got me out. Place looked great, smelled great & had everything I needed. Full stars ✨ and definitely coming back for all my accessories and devices 👌🏼

Review №2

2022-05-01

Always a Lil Bit of a Wait; however, welcoming and w/ the staff—not a terrible wait.

Review №3

2022-03-31

Waited over 30 minutes just to pay my phone bill. A couple was having issues with their phone, and the rep apparently could not multitask. The four people in the store sat in absolute silence while she “tried” to figure things out. I was left to wait while the rep called for help. She couldn’t give up 5 minutes to help? I came in at 6pm and left at 6:45pm :/ The store was poorly staffed, having only one person. And to top it all off she was not at all discreet about my personal information, saying account details loudly enough for the entire store to hear. Nice that I got helped eventually, but not horrible that it took 45 minutes for a task that takes less than 5 minutes.

Review №4

2022-08-01

Excellent customer service from Erica. She was very patient with getting me a new phone & answered all my questions even though I made her repeat herself so I would clearly understand my concerns. Definitely recommend!

Review №5

2022-01-20

Came here with a friend but its clean employees are very helpful

Review №6

2022-04-15

First time at this location and service was great and quick. The young man at the counter immediately welcome me and ask to assist. He located the product of my interest and provided some options within my budget.Thank you!

Review №7

2022-02-23

SHADYYYY. They added a tablet to my account without my authorization and someone even signed for it. Luckily the FRAUD department noticed the different signatures and was able to remove it from my account. Thanks guys. Will never ever do business there again. EVER

Review №8

2021-09-28

Perfect store to come to and get all your Verizon needs. Chris and Thomas are the perfect duo. Victoria was all awesome. Please keep this team here as this is a very valuable team to this store. Great experience all around. Thank you guys. Youve made my life so easy from here on out. Coffee on me team

Review №9

2022-08-20

Cesar is great! Got me in and out with everything I needed

Review №10

2022-03-28

Absolutely amazing experience, first time in America and they did everything in order for us to be good. 10/10 would recommend

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