United States Postal Service in North Highlands

Categories


Phone: +1 800-275-8777
Site: https://tools.usps.com/find-loca...
Opening hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–5PM
  • Friday:9:30AM–5PM
  • Saturday:9:30AM–2PM
  • Sunday:Closed
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2.6 (50 comments)

Review №1

2022-02-17

Hadnt been to the N.H. post office in over 2 years. Hope I dont have to go back again any time soon. DIdnt realize I was suppose to scan packages outside prior to taking them inside. All they stated when I walked in was Youre suppose to scan them out there. Had no idea what they were talking about. Clerk finally did show me what they were talking about and I was on my way. Need some smiles at this post office! : )

Review №2

2022-03-17

Helpful and polite Staff. Got what I needed done quickly. Just wish they still had copy machines at Post office like they used to.

Review №3

2022-01-18

Its sad, I worked 2 days for this post office in October 2021. They held my last paycheck until mid January 2022 and still cheated me out of my pay. The supervisor clocked me out for 3.8 hours the last day and told me to work the full day. Now they can settle calculating on federal minimum wage and I can chose to accept the last check or not. Chea and steal is part of their services.

Review №4

2021-02-26

Unfortunately I have to use this location since I live in the area. My fiancé and I have had almost nothing but negative interactions with the staff at this location. The older man with long hair and a beard is one of the rudest clerks I’ve ever encountered. On numerous occasions he has openly made fun customers in line for everyone to hear and also made very discriminatory remarks against my fiancé. The man known as “Mr.Smith” also joined in on these remarks. We live in a city that has all walks of life. They should definitely leave their personal views at the door when entering work as he works for the COMMUNITY. It’s created a very uncomfortable environment fearing if you will get made fun of for something trivial, like personal style. Looking at the reviews it doesn’t seem the be the first time people have had a negative interaction with these clerks. We called and told the supervisor who said he would definitely talk to them about this. Not sure if anything is actually being done since they continue to have horrible attitudes.

Review №5

2017-04-11

Ive been here many times. Sometimes there are shady people, but you simply ignore them and they dont bother you. Ive had the following experience several times at this office: I came in to mail a package to a former employee or to return items. An employee (by the name/last name of Snipes) greeted me and made some great suggestions regarding how to make my shipping easier and cheaper. He was professional and courteous to my individual needs. He definitely​ left a good impression on this office.

Review №6

2020-01-28

I had something that a friend paid for 2 day delivery. My item never made it. It had insurance on my package an now the post office want me to wait anther 2 weeks before I can file a claim to get my insurance money. This is BS. Never use the usps. Next time Im using fed ex.

Review №7

2019-12-21

Very unprofessional. I ask questions and for help they give me very broad statements or just simply say they can’t help me. They don’t give any other answers or other resources to my questions. I’ve asked multiple times how do I pick up undelivered mail and they always tell me there’s nothing I can do. So am I suppose to just sit and wait for my mail not to get delivered. The mail person on my route doesn’t deliver anything with my name on it. Even though I stay there my girlfriends family. I went through the process of changing my address to this new one and it’s been weeks I haven’t gotten my mail. This is obviously my address.

Review №8

2015-08-30

The worst post office to get mail through. My family is military and nothing gets to you on time, I have talked to the manager and she doesnt care much about anything let alone your mail. For Christmas my kids were expecting tablets that my father mailed not only to my children but my sisters as well in Texas. They received theirs on time so my father thought it was strange we didnt. so I asked the mail man who was rude saying he didnt have it. I called and spoke with the manager and she said it didnt come in, I explained the situation and about 25 minutes later the mail man who said it wasnt on his truck came knocking at the door AND my package was OPENED!!! Was he trying to steal it? was my question to them and the first answer was hes a good employee. well explain why he lied AND had an attitude AND explain why my package was open? Im waiting on a letter from LOMPC FCI for my son from his father that he sent 2 weeks ago and yet and still it hasnt arrived. They are the poorest individuals when it comes to professionalism and the proper turn around time.

Review №9

2017-07-01

I went into this location to pay for postage and have items date stamped. I handed the items to the cashier (African American short hair cut) and she told me she wasnt doing all of those. As a person with a disability that is not visual to the eye, I didnt argue and just planed the stamps on the times. I called the location and spoke to the supervisor about the incident this past sat and he acted as if it wasnt an issue but said he would have the manager contact me back. 1 week later I have not had a response or call from the manager. Very concerned with the way complaints or issues are handled.

Review №10

2021-09-03

Love this post office.. they’re quick, no big lines. Everyone are very friendly and fun talk to👍🏻

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