Uni First Investment, Inc. in Alhambra
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Alhambra, Los Angeles County, California, US
Accessibility
Site: http://unifirstinvestment.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I have done 3 refinances with Eric and his team at Uni First. Eric has provided me with the lowest rates and lowest fees compared to quotes I received from other lenders. Eric and his team are extremely fast and efficient. He is always super fast to respond to my emails/inquiries. Eric is my top choice for mortgage financing. I would definitely do business with Eric and Uni First Investment again.
Great service from Eric and his team. It took some waiting but because I was in Greece working at the time but it worked out regardless and we closed quickly once we got the ball rolling. Cheaper and faster then other brokers. Was able to get my home appraisal waived as well. Came to my house to sign paperwork as well. You wont be unsatisfied with Eric and his team!
Eric is a loan officer you really want to work with. He is alway there to help you with your questions and he responses immediately most of time. He will try to get the best rate for you and has great customer service.We have two mortgage loan transactions closed by Eric. We are very happy working with him.
I am so glad that I discovered this company. I refinanced with them twice already to take advantage of the low rates. Eric and his team are very efficient and responsive. The loan processing is very streamlined, unlike those big banks. Eric keep his words and I dont have to second guess him. I communicated with them all with emails which I liked, with everything clearly laid out in emails. I will refi with them again if the rate ever drops lower.
Eric Lao is the best broker I ever experienced. He is professional, responsive and honest. He ensures the loan is closed within 30 days. There has no hidden fee and cost that you have to worry. That is why I kept going to Eric for financing. I would definitely go back to him next time.
Eric and his team are beyond amazing! Eric is very professional and knowledgeable! He truly is an expert in this field and he does not hesitate to give you honest opinion. He responds to texts and emails at a timely manner, usually within hours. Our loan went thru so smoothly, thanks to Eric and his team!Our realtor also praised highly of Eric and his team and said they are some of the top loan officers he worked with all these years.
Being a first time home buyer can be very nerve wrecking and Uni First not only made my dream possible, but made me feel very comfortable and secured. I was well informed during the whole process and Matthew was very helpful and answered all my questions. Everyone at Uni First is very responsive and will respond to any concern you have, anytime of the day. Talk about a company going above and beyond.
I have done a few loan mortgages and refinance with Eric at Uni First. He is quick to respond to any of our questions and always offer the best rates to us when available. Thank you Eric!!!We love working with Eric and his team and will definitely recommend them to our friends.
Just finished a refinance with Uni First Investment. This team was amazing and so efficient. The whole process took about 3 weeks, from submitting the application to the closing of the loan. Our mortgage broker, Eric, was a pleasure to work with. He was professional, clear and very responsive. Highly recommend them if you want a hassle free experience!
Eric is very professional and knowledgeable! His team is simply amazing. Eric is truly an expert in this field and gives you an honest opinion. He really works hard for the client. He responds to emails promptly. My loans went thruough so smoothly and couldnt think of a better service than Eric and his team! Thank for the amazing work Eic and Team!
It was such a wonderful experience working with the team at Uni First Investment. Eric has been in constant communication the whole way through and worked with me closely to figure out what might make the most sense from a cost perspective. My real estate agent even commented afterwards that Uni First was one of the fastest and most responsive lenders he had ever worked with. Thank you again guys for all your help in assisting me through this extremely competitive home buying market and making my purchase possible 🙏🏻✌🏻🤩
Highly recommended!! Eric and his staff are knowledgeable, courteous, and very efficient. Eric will respond to all of your questions pretty much immediately, without being pushy. Places like Owning and Better refused to refinance with us because our outstanding mortgage was too low. I refinanced with Uni First in 2020 from a 30-year fixed to a 15-year fixed. The cost was super competitive and they offered us an interest rate 2+% less than on our original mortgage!
I rarely write reviews but Eric and his team really impressed me with their efficiency and low rates. I had contacted several big lenders before contacting Eric for refinancing. Even though it seemed like other banks offered lower rates, they added on confusing fees and points that would take couple of years or longer to break even. Eric offers no cost refinance which means you start saving on monthly interest expense from the beginning. Throughout the entire process, Eric was very responsive via email. Even though I know he must be super busy, he made me feel like I was his only client by responding to me in minutes at all times of the day. This was in stark contrast to my experience with other lenders where I would receive a response after half a day. With Eric’s guidance and timely referrals when needed, the process was as painless as can be. The loan closed in less than 4 weeks. Again this would’ve been difficult to accomplish with other lenders, one of which couldn’t even promise me anything less than 45 days because it’s for a condo. The whole process was done online except for the notary who came out to me to sign the final paper work. I can’t recommend Eric enough and wouldn’t hesitate to refer him to my friends or family.
Eric and his team at Uni First Investment provide quick, easy, simple, and secure services. Our refinance was completed in less than a month. During this pandemic, wed like to be safe and avoid going to the office. Most of the document were emailed. I am a person who is always concerned about security and ID theft. When Erics team emailed me document with personal and confidential information, they automatically encrypted the document with a password without me asking. We are very happy with their services.
I was referred by a friend to go to Eric, as I was rejected by many other brokers. Once I talked to Eric, I am very satisfied with his service, and Uni First Investment was able to offer me the lowest rate.I like Uni First Investment. We all communicated all through emails. Everything is accurate and went smoothly. Also, I am so impressed by their professionalism and efficiency and Eric was quick to answer any questions we had which make me feel very comfortable with this process.I am very thankful for Eric and his team. Highly recommend his team for all of your mortgage needs. I will recommend Uni First Investment to anyone who is looking for a mortgage.
Eric and his team were VERY responsive to questions and concerns. This was my second refinance with him. The first one was a bit complicated, dealing with a four-unit apartment building. Everything went smoothly. The most recent was a refinance for my home and it took just three weeks! Great job!
This is my Four times working with Eric Lao, he has done the impossible to help I bought my first & second house, after a twelvemonth of the finance and refinance with Eric on numerous lending transaction, he has helped me find the lowest interest rate on the market, he is very professional and resourceful, always usable in case I throw any doubt. I am real pleased with working with Eric, He will be my first option for any future mortgage financing needs.Love the service, great customer service and very professional, help me with my loans on two of my property and my moms house too. with great deal even better than Costco finance rates.
I had been looking for someone to help with refinancing my home. I had some bad experience with other mortgage firms. A friend recommended Eric and his team to me and I was not disappointed. He was quick with his responses, handled everything digitally and even answered his phone right away when i called. If youre looking for someone that cut straight to the chase, no strings attached then look no further.
We refinanced our mortgage recently with Eric. He was extremely professional and very responsive. Once we locked in our rates, we closed within days! This was the quickest and smoothest experience Ive ever had with refinancing. I will not be going anywhere else for any future home loans.
Highly recommend Uni First for any home mortgage refinance needs. Their team is very responsive to your messages and streamline the entire process to keep it as simple as possible. They were very professional and there was never a point during the process where we felt in the dark. 5 stars well deserved
It was a pleasure to do business with Eric and his team at Uni First Investment. Eric answered all my questions with lightening speed and took care of every detail. The team members were also very professional and courteous. The whole refi process was done fast and without any issues. I recommend to contact this company if you are planning to refinance.
Just refinanced my mortgage for the first time and am glad I went with Uni First Investment. After shopping around with various lenders, Eric and his team stood out easily as the most responsive along with offering the best rate. They laid out all the numbers up front and kept me posted every step of the way. Working with this company was a breeze. Fast and professional. Highly recommended.
5 stars for a great experience working with Eric. I couldnt have asked for a better loan officer who was always on top of everything. He was very responsive and replies almost immediately after I sent him an email. He is very honest and I can tell he wants the best for his customers. He advised me when was the best time to lock in the interest rate, and in the end, I got a really good rate even though rates are rising. I will definitely be using Eric for his services again.
I had the pleasure working with Eric and his team for my recent home purchase. It was the most pleasant experience that I’ve ever had after my other 2 previous home purchasing. Unlike certain loan processors who would hide information from me to maximize their commission, Eric was honest and had my best interest when giving me advise. He also went out of his way several times to make sure this process went smoothly. He also responds to emails at lightning speed which is a big help as most home buyers are anxious about the process. Eric and his team were very patient and took the time to make sure my millions of questions were answered and understood. Eric is also very resourceful about anything that’s home related purchasing. Just ask him. I highly recommend them for their competitive rate and great service!!!!
Eric and his team are lightning fast. We got our first mortgage with him and we are in process of refinancing. He is proactive and diligent and treats you like you are family. I highly recommend Eric and his team.Not only has he helped me with my first home loan but he has helped my family on multiple mortgage loans. He sees you through the whole process and works very hard to respond promptly. Also he gives fair rates and prices. He keeps things transparent as if you’re family.Even as a first time buyer, he was able to break down the process and patiently explain everything to us, which I greatly appreciate.Keep up the good work, uni! 👍🏼
Eric was easy to work with. After our first loan was closed, I mentioned that let us know if there is a better rate in the future. He remembered and informed me six months later. The process was painless and rapid.very happy that my friend recommended him and his company to us.
Eric and his team helped me to refinance my mortgage. I shopped around with a handful of different lenders and Uni First Investment was able to offer me the lowest rate. They were very easy to work with, very communicative, and got everything done very quickly. I definitely recommend them to anyone looking to buy or refinance a home.
This is the 2nd time Erics helped us out. He came highly recommended by good friend. They review docs quickly & efficiently. Truly great quality & value with integrity. Both refis closed in about 30 days. They make you feel like you are their only client. Eric & his team at Uni First gets straight to the point and gets the job done!
Eric was referred to us by a friend who had a good experience with him. For us, it was no different. Eric was extremely responsive and honest from the beginning. Our refinance took less than four weeks to close. He was extremely easy to work with and I would not hesitate to refer him to my friends and family.
I am so glad I found Uni First investment and can understand how theyve earned hundreds of 5-star reviews. Ive evaluated several mortgage brokers to understand their pricing models and fee structures, so it was hard to believe that Eric @ Uni First could actually provide a refinance process with no points or fees.Its the best service in 3 ways, especially during times like COVID:1. Eric advertised (and delivered on) the lowest rate among all other brokers.2. Eric was quick to respond. One thing to note is that we never talked on the phone, but the beauty of working with email is that our history was in writing so I could always refer back to Erics answers. Speed and accuracy of information differentiates Erics team from other brokers I spoke to.3. A mobile notary came to my home and was courteous in remaining socially distant when possible during the signing of escrow docs. I am so glad I didnt have to walk into an office.Any loan needs for myself or family is absolutely going to Eric! His team are professional, there are no tricks or bait-and-switches, and it truly should be the standard for the home financing industry. Thank you Eric and Matthew for saving us a ton of money on this refi and our mortgage for years to come!
What an incredible lending team! Eric took all my stress and worries away. I was so nervous my loan wouldnt close like it did in February, a few months ago. And, guess what? It closed in 2 days, WOW! Thank you Eric and team for all your help and support. We felt so blessed.
This review is a little overdue as Eric helped me refi my home last August but well deserved by him and his team. Eric was helpful throughout the entire refi process. Despite being my first refi, he helped to set clear expectations of whats needed, the cost, and time it would take. An added plus were Erics speedy response to questions (especially during todays time with COVID). Documentation, collection, signing, and coordination with other Uni First Investment employees were well coordinated as well. At closing of loan, Eric kept the promises we had previously disucssed or even beat my expectations! Thank you Eric and Uni First Investment!
Eric Lao of Uni First Investment Inc is a very experience Mortgage Broker, he’s very efficient and knowledgeable in all aspects in mortgage lending., he always does his best to give you the best rates and save you loan costs. Eric also has a team of specialists and staff that are knowledgeable, and hard working. Your questions or inquiries will always get answer within the same day during office hours, that’s why the processing time of your purchase or refinance deals get done super fast. I recently had my refinance done with 20 days, got my refinance done right before I headed for a long trip with such a short notice to them I had to go out of country and it really means a lot to me since they really expedited the whole process for me and made things done and completed before I leave.Thank you very much for all the hard works!
I had the pleasure of working with Eric Lao in purchasing my first home. As a young professional, I did not have much experience in the mortgage process. Eric was patient and helpful in answering all questions/concerns that I had. He acted in a professional, but friendly manner during all steps of the mortgage process. He is reachable nearly 24/7. I was amazed at his response time to my inquiries. I intend to work with him in the future to refinance my home and to purchase an investment property. I would recommend him, without reservation, to my friends and family for their mortgage/refinancing needs.
Eric had helped me to refinance my home loan several times and he is the hardest working man I have ever met. He always looks out for his customers and responds to his customers timely. I have introduced several of my friends to Eric and they all became his returning customers because of his professionalism. I would definitely recommend Eric to anyone who needs to borrow or refinance a loan.
Eric Lao and Jeanie Lam are simply the best! In the refinance process they were able to get me rates that other banks and mortgage brokers couldnt get. They are very honest, professional, extremely knowledgeable & hardworking. If youre looking for a loan, or refinancing this is the right team for you. Eric & Jeanie are extremely diligent in making sure that they have searched all of the best possible options in order to get the loan that best suits your needs. Eric got me a very competitive rate and they were both very responsive through the whole process. I would highly recommend them to anyone who is looking to buy or refinance a property. Thank you very much for everything Eric and Jeanie!
Eric and his team at Uni First Investment, Inc. are incredible! Ive worked with Eric several times now for refinancing my primary residence as well as purchasing other properties, and the experience each time has been stellar.These are the areas that matter to me when deciding on a team to work with.Trust:Trust matters! Eric has never come off as untrustworthy. How can you do business with somebody that is only looking for their own best interests? Eric has not once come off that way to me, and there have been several deals where we were in escrow for but ultimately backed out of at the last minute. Not once did Eric try to persuade me to continue with the deal just so he could make a profit.Rate/Cost:The rates offered are always the lowest rates that are most beneficial to me as a homeowner. I cant speak for others, but Eric has always looked to my best interests when discussing rates. Other competitors may try to offer lower rates than Eric, however they always tack on additional fees which end up costing you more in the long run. Eric has been in this business for as long as I can remember and always makes the best recommendations that has saved me thousands of dollars over the long run.Speed:When youre looking for a new home to purchase or wanting to refinance your existing home, speed is critical. Ive reached out to Eric numerous times asking for supporting materials to help me decide on the best offers to make on a home purchase; he hasnt failed me yet. When refinancing, gathering documents can be very stressful, however Ive never experienced any issues with Eric and his team. Ive always been able to close on my deals very quickly, in only a matter of weeks from start to finish. I cant speak for other competitors, but I can imagine theyd be slower or near the same, but definitely not faster and without headaches.Responsiveness:Nothing irks me more than not hearing a response back quickly enough when Im dwelling on a question related to my loan or prospective home purchase. Luckily for me, Eric is extremely responsive, responding to my emails within minutes no matter the time of day or day of the week.
I made three refinance at same time! To my surprise, Eric and his team are Very professional and efficient! They took care off my loan so efficient, save me a lot of headache! Their rate is competitive and no fee no point and low fee depend on your loan! I saved around $500 for my monthly payments!Highly recommended to anyone who need a refinance!
I worked with Eric and his team for the first time this year when I refinanced my mortgage. Like what others said in their posts, he and his team are quick (and accurate, of course). Theyre very responsive with a quick turnaround time and when it came to the last week of closing, I made a mistake that caused a slight delay. However, they adapted very well to my situation and I was able to refi my mortgage without any issues at all on their part. I have no doubt that Eric and his team are busy, but theyve taken the time to clarify things without making me feel stupid about it and I knew I made the right choice. I just wish I shopped around more and went with this company when I first bought my house. Otherwise, Im looking forward to working with them again in the near future.
I usually don’t like to rate anything or anyone but Eric is exceptional. He’s very good at what he does and quick at responding to his email. At first I find it very weird that he doesn’t take phone call or text and who doesn’t text nowadays but his email is as quick as texting. I have worked with him twice and hopefully again in the near future. Keep up the good work Eric!
We recently applied for a loan to refinance our mortgage on Mar. 17, 2020. Eric Lao is from the Uni First Investment, Inc. , he is very active, efficient. Every time we need help from him, he responds to us very quickly. Within 5 weeks, we got the loan approved and transaction closed successfully. We really appreciated Eric and would recommend him to our friends in the future.Andy Truong
I worked with Eric and his team for my first home purchase, they are very responsive and guided me throughout the process since I literally know nothingabout how to get a pre approval, and get a rate locked in etc. I learned a lot during the process and was able to get a good rate! We closed escrow in 30 days per the sellers request and everything move very smoothly. Thank you Eric and the Uni First team!
Prompt reply, Helpful feedbacks and tips, Excellent service...We were working with Eric directly, with his help we were able to get a very good deal for our home. He is so experienced and knowledgeable that he is always one step ahead of every process. This is vital when you are facing so much deadlines at the time, so you will have less to worry about and have more time to spend on the other things on hand. Even our estate agent and the escrow are impressed by the speed of how we get everything settled. More importantly, Eric is so honest and everything is so transparent. In short, they give you a very trustworthy feeling that you can let them handle everything for you without any hustle. Will definitely refer Uni First to our family and friends...of course they will be our number one choice for the near future.
It was my first time purchasing a house and Eric and his team helped me throughout the entire process. He was able to help me get a low interest rate as well as low processing fees. He responded to all my calls and emails in a timely manner. I will definitely recommend him and his team to anyone that is looking to purchase their first home or even refinancing their home. I even has a mishap with changing jobs at the last minute and he was able to pull through the loan. Even though it was my mistake that could have costed me my loan, Eric was able to work it out and we got our loan and keys right on time.Thank You for everything!Andy
After working in the industry for over many years and dealt with countless mortgage broker, Eric is the most professional and efficient loan officer I’ve ever known. Not only he gives the best rate and always able to close the loans earlier than promised deadline. I highly recommend him.
Eric is very helpful and responsive to all the request and emails through the mortgage refinance process and be able to provide the best low rate that anyone is looking for. I am pleased with the experience and will definitely go back to him for refinance and loan inquiry.
Best refinance experience Ive had. For the course of my life I have refinanced homes 5 or 6 times and Eric was so polite, knowledgeable and never made you feel dumb for asking questions that maybe I should have already known. I will use him for future mortgage/refinance projects and I highly recommend him to anyone looking to do the same.
Eric Lao was very proactive, consistent and closed on time. Eric made the whole process very smooth, communicative and professional and with great interest rate for my clients.Id highly recommend Eric if you are looking for professional loan officer when you are looking to buy home to guarantee on time closing and great performance team.
This is 3rd time that I do the refi with Uni First/Eric. The experience did not change at all. Great service, fast respond time, efficient and great value. Eric always get the best interest rate with no point and no fees. It make refin so easy. I highly recommend Erics team.
As a real estate agent, timing is everything and I refuse to work with any other lender except Eric Lao. His professionalism, quick responses, honesty, and kindness makes it such a pleasure to do business with. I would highly recommend Eric if anyone is looking to purchase or refinance their home, you will not be disappointed.
I’ve been a loyal customer of Uni First Investment for several years. What’s kept me coming back is the quick response to all my questions and the ease of use. I make a request and the team takes care of the rest. I like how the team also advises and provides recommendations on next steps. I just sit back and the the magic happen. If rates drop more I’m ready to do another transaction with Uni First Investment. Highly recommended!
Eric and his team are very professional. They are very detailed, responsive, and knowledgeable about everything you need to know for your loan and application. They follow up frquently and are very thorough to make sure there are no hiccups in your application from beginning to end. Weve used him a few times now, and he always gives the best rates.
Eric and his team were easy to work with and helped me every single step of the way. They were very knowledgeable and were able to answer any question I had regarding the home buying process. One thing is these guys are FAST. My real estate agent was extremely impressed at how quick they got our loan processed.
Eric and his team made it effortless and very easy to refi. They were professional and always got back to me right away with any of my questions or concerns via email. I was recommended by my brother-in-law and in turn I recommended my sister. I look forward to working with Uni First and Eric Lau again soon. Thank you!
We were referred to Eric and his firm by our real estate agent. We worked with the firm twice for both initial purchase and refinancing and our overall experience was positive. Eric was very responsive in answering our questions and provided accurate information that we were seeking. His staffs Jojo and Shun were supportive during the entire process.
I had the pleasure of using UNI First Investment ,INC. for my mortgage loan . I had a previous good faith estimate from another company and Im glad that I called Eric Lao on time to make a switch ,to make a long Story short , Literally I saved over 10K that I got towards my closing costs from a small bump on my interest rate and the final rate was still over a quarter of a point less than what the other company was offering me with out taking any money towers my closing cost. Eric is also very professional and always look for our best interest , towards the close of escrow he saved me another $350 by suggesting my realtor not to close escrow on Friday but wait in till Monday so I did not have to pay for the weekend rate. Hopefully you can use him for any of your mortgage/refinance needs and see for yourself. Great Company , Excellent Loan Broker.
I read a lot of reviews and thats how I found Eric but I usually dont write them. However, I am making an exception for Eric who did our refi and was absolutely outstanding, as was Jeanie. As others have mentioned, Erics communication is amazing-he ALWAYS responds to emails within minutes even late at night and on weekends. When does he sleep? He kept us in the loop and patiently answered all my questions-and I had a lot! Our refi was complicated due to certain circumstances in our lives right now and I was worried about about it not going through- but he and Jeanie somehow solved all the problems and made it happen. He is wonderful to work with, honest, knowledgeable,hard working and gets it done quickly-our loan closed in only a few weeks. I am very happy with how it all went and I am not easy to please-after having many bad prior experiences am not very trusting and was worried about being scammed. But after working with Eric, completely trust him and would not hesitate to use him again. He also said he would contact us if the rates drop and do a no cost rate refi and I have no doubt he will. Will provide an update after he does! I have nothing but good things to say about Eric, hes the best.. Thanks Eric!!
I had my refinance taken care by Uni First Investment end of last year, their professionalism, good quality of service and speedy responses impressed me very mortmuch. My morgage loan was closed in a timely manner. If I would be refinancing again in the future for an even lower interest rate, I would not hesitate to go back to Uni First Investment again, they have earned my trust.
Eric was a pleasure to work with! Courteous, professional, and reliable! Very knowledgeable and accurate with his estimates. He replies promptly and works like hes got something to prove. Great work ethic and would highly recommend him to anyone who needs his services.
We received first class assistance from Mr. Lao. He was EXTREMELY prompt in getting back to us with any answers to our questions. He made the entire re-financing process smooth, fast, and efficient, and we were very pleased with the great low interest rate that he found for us. I would re-finance with him again for sure.
2nd house, done! This is my 2nd time to work with Eric and his team. They are fast and reliable. The first priority for a good mortgage company should be finding one you can trust, and this is the one! You can feel you are in good hands. They are professional and knowledgeable. Highly recommended, you wont go wrong with them. I already have referred some friends to him already. All very happy with their services.
Eric is extremely knowledgeable, he navigated the usually stressful home financial process with much ease. My very Asian dad was set on doing things his own way, but Eric told us a bunch of helpful advice that would end up saving us a lot in fees. He made sure every document was accounted for, and every detail discussed. In the end, my usually stubborn dad admitted to me he was glad I recommended him. I am still riding that high. Thanks, Eric!
Eric and Jojo were very professional, diligent and detailed in my entire loan process. I felt comfortable in dealing with them. My loan was processed in a timely manner. I felt like I was in good hands and they provided the best customer service. My questions were immediately answered and I felt confident in dealing with Uni First. I would recommend Uni First to my family and friends.
I had the pleasure working with Eric for my refinancing process. He was honest, friendly, knowledgeable, and very responsive on any concerns I had.He got me the lowest rates, no points, low fee, and no hidden cost. Thanks again for your hard work, I really appreciate it.
Eric has to be the best mortgage broker in CA. If not, one of the best. I do not know how you could top his efficiency and quality of work. Hes also a nice guy. He will respond to your e-mails very quickly and on weekends at any hour really. One time he e-mailed us back on Sunday at 5 am. We asked him if he sleeps and he said no lol. Dont let that worry you, though. His quality of work is great. He also apologized at one time for not e-mailing back quickly. He only replied several hours later on a SATURDAY NIGHT and apologized for it. He even impressed my agent. Jeanie was also professional. I have nothing bad to say. The charges were great.I also really liked how everything was done via e-mail and not by phone. I was very happy with how everything went. I would not go to anyone else in the future. I would even get mad if someone wrote these guys a bad review. Definitely someone I would recommend to friends and family. Thank you so much, Eric! Bless you!
Eric.. the guy is like a little speed demon. Fastest responses ever and always answering any questions you may have. Super quick to email you back. This was a super easy refi as he did ALL the legwork even those I couldve easily done myself. He does no cost refis and doesnt pressure you into buying points. He watches the interest rates constantly and keeps you up to date of where rates are at. Schedules notary for paper signing and those guys were nice too! All around pleasant experience.No pressure. Communicates well and quickly. Nice guy and knows the system inside out. There was no hesitation on his part and no questions he couldnt answer. You literally have nothing to lose when trying him out. So do it and you wont regret it. Promise. You need to shop around anyways for the best rate and thats what hell do for you!
I wish i could add more stars and i wish i was better writing reviews because i feel like they really deserve it.As a first time buyer i had a lot of questions, and Eric would answer them within minutes, even nighttime or weekends. Seriously i dont know if this guy sleeps but he is always there for you, he really cares about his customer and is just hard to find people like that.From making an offer it only took me 3 weeks to close, even when i went into some trouble getting all my paperwork together and my agent not being much help.Thank you for making the whole process easier for me, it was so good to work with you, and in the future if i get a chance i wouldnt doubt to come back to you , THANK YOU :)
This was our first ReFi. Eric and Jeanie did a great job walking with us through the entire process. I don‘t say this easily. They are very professional and have plenty of experience. The reaction time was almost instant and all responses habe been straight to the point. You guys will be my go to mortgage broker for future projects. Keep it up.
I absolutely recommend this company! I have used them three times now and every time has been so easy. They are incredibly helpful, always responding within a few hours to calls and emails, and they help me with even the most trivial questions. They are truly amazing!
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5 (196 comments)
Review №1
2022-06-06Superb service quality with efficient response time! Eric & his team is professionally knowledgeable and quick to answer any questions or concerns. We just had our home mortgage refinanced. I would trust Eric with all my refinances moving forward and I would recommend you try him out as well. Not to mention lowest rates and fees compared to other lenders. Uni First Investment has earned my business.
Review №2
2022-01-05I have asked Eric to help me refinance my house for 2nd time already. He and his teammates responded quickly and took about two to three weeks to close the escrow. Overall, very satisfied and would highly recommend others to find them if you want a best rate and fast service. They are one of the best companies to work with home refinance because they are knowledgeable, friendly, and helpful. Excellent services!
Review №3
2022-03-16I talked to Eric for assistance with a mortgage loan application. He and his team were very responsive from start to finish with the process and did whatever they could to give me the best rates for my situation. Would definitely recommend.
Review №4
2022-07-22The team is amazing, professional and super efficient, I reached out to them at the very last minute, from the first day I called Eric to the day of closing, it only took 13 day!!! Its unbelievable but they made it! If you are looking for a loan, I recommend you to talk to Eric or Emerson, they will give you their expertise and act like an angel to guide you through.
Review №5
2022-04-16Eric Lao helped refinance my house. He is knowledgeable and quick to response. The entire process went smoothly. I would highly recommend Eric and his team at Uni First Investment
Review №6
2022-04-20Eric is fast, professional and knowledgeable loan officer. The refinance process went smooth and fast. Thanks Eric for doing the great job.
Review №7
2021-11-27I got many estimates on my home refinance and Eric Lao was able to give me the best rate. I was always able to reach him when I had questions. He and his team responded promptly to emails. The quote he gave me in the beginning of the process was what I got at closing. He saved me a lot of money. I recommend anyone looking for a mortgage loan to call him.
Review №8
2021-12-17Eric is highly efficient and responds back very fast for any questions or inquiry. Highly recommend him for a home Purchase or refinance and recommend families and friends. His team is efficient and the best way to communicate with him is via email.What to expect is full transparency and straight forward answers. Experienced, professional, courteous, and highly efficient.
Review №9
2021-10-20Eric and his team did my refinance. They offered a better rate than the big banks and were so efficient. I especially love that Eric is very responsive and always available to answer any questions. Highly recommend!
Review №10
2021-09-07We just had our home mortgage refinanced thru Eric and his team and it was an awesome experience. Hands down, one of the best experiences I had when it comes to refinancing. Eric was fast (we closed in just over 3 weeks!), super responsive, thorough, and most importantly, GREAT rates! I would trust Eric with all my refinances moving forward and I would recommend you try him out as well. You wont regret it.