Uncle Kwoks Szechwan Restaurant in Aptos
Categories
Location on the map
Aptos, Santa Cruz County, California, US
Service options
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
Planning
Payments
Site: http://www.unclekwoks.com/
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9:30PM
- Saturday:11AM–9:30PM
- Sunday:11AM–9PM
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate. Quodsi vultum tibi, si incessum fingeres.
COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate. Quodsi vultum tibi, si incessum fingeres.
Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate. Quodsi vultum tibi, si incessum fingeres.
We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Security cameras
Security patrols
Security alarms
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Daily cleaning personel
Cleaning tools
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate. Quodsi vultum tibi, si incessum fingeres.
Ring ring...Me: hi I just picked up my order and I think you gave me the wrong dish.Lady: ok, you ordered combination fried rice and mongolian beef, correct?Me: Yes. The only problem is I think you have me Mongolian pork, not beef.Lady: no, we do not make Mongolian pork, that’s beef. You received the right thing.Me: ok, but what you gave me was not beef, it’s pork.Lady: no it’s beef.Me: thanks for listeningI know and support Kwok’s, I have eaten there for well over a decade. But if that was indeed beef , it was cooked so long ago, so horribly wrong, that it became pork- the same meat that was used in the combo fried rice in the same order. The dish was just bad- a throw away, too scary to eat. I’m not going to give up on this restaurant but that was inedible with bad customer service to top it off.
I have always enjoyed their food, however today the customer service was off. I made an online order and when I hadnt received a call back after 20 min, the lady said she was not opening for 30 mins and I could pick up the food in 45 mins. I had no time to wait, so immediately canceled the order immediately, I spoke directly to the same lady. Like 2 hours later she called to say order is ready, I told her I canceled, she yelled at me. It was rude.
The Chinese restaurant is not fresh and dirty. Be careful not to eat poisoned food in this restaurant. Its best not to eat the fried food. The oil is black and black! Carefully carcinogenic? This restaurant for decades! Advise everyone to be careful not to go to prevent the disease! There are also front desk attendants who are in their 50s. Service is poor. The dish is warm and not hot! Very poor service! Special characters tell everyone. Attention please
Do you go here for the food? NO. I go here because it has the nicest people who work there. Theres this one waiter who used to be soooo sweet to my 13 year old when she was 2 and 3 and 4 and would have temper tantrums. He still says, Its the Baby! when we come in. Hes a sweetheart. They work really hard and the food is okay. They are good people. VIVA APTOS !! Aptos Indy Local Owners. Good folks
Worst food i have ever had. The orange chicken was old like had been frozen and microwaved. It was tough stringy and not fresh. I was not allowed to order certain foods as a meal unless i ordered a share size entree. The chicken fried rice had no flavor nor was it fried. The rice had little slivers of carrots mixed with steamed rice.
We have never been more disappointed. Weve gone to Uncle Kwoks for years but havent ordered from them recently. Spent 70+ bucks for tonights dinner and it all just went into the garbage can!!!! Horrible doesnt even describe it. The Pork Fried Rice had no flavor and doesnt even look like it hit a wok! The Egg Rolls were mostly cabbage, greasy and flavorless as well. The Pot stickers we tough and greasy. The Hong Kong noodle dish was just downright disgusting! Tough, chewy mushrooms, shrimp that hadnt been deveined, over cooked pork spareribs, under cooked pasty beef in the Beef and Broccoli and an underlying nasty flavor. All in all it was greasy, tasteless, slimy, tough, under cooked and completely disappointing. Basically, we just threw $70.00 in the trash and ordered from Golden China in Watsonville. Uncle Kwoks........youre not what you used to be and lost our business.
My family does not live in Santa Cruz, but it is a big hit with family members who do, as a result of which we often end up at Uncle Kwoks whenever we visit SC. Good food, LOTS of food so go with an empty stomach. The service is personal and friendly and the prices are reasonable.
Is the go-to for the wife and I for Saturday night dates, going to the Aptos Twin next-door. Unfortunately the theater closed but its still our meet-after-work for a quick dinner and decompression. The broccoli beef is a favorite along with chicken mushu. Always friendly staff.
Location details
All location details will be given to you after you're done with the booking process.
Need help?Location after booking
Phone after booking
Host messaging
4 (83 comments)
Review №1
2022-04-16I wasnt impressed...Their online menu doesnt really tell their hours.The first time I showed up it was a Saturday at about 1:30... there was no sign of life .. however they had set up a pick-up window. I made a call and was told they were on lunch break until sometime after 4. I did go back... and the portions were big - our normal order of one dish each with an added rice and/or soup was over the top...the two of us had leftovers for two days.It was good food...however I have had better! No eat in experience... they are still on COVID protocols.I would go again if this was what I was looking for.Thanks.
Review №2
2021-07-21I ordered the black bean chicken lunch special. I asked for fried rice and received white. The hot and sour soup wasnt hot or sour. It just tasted chicken broth. Also the egg roll was soggy and burned on one end. The black bean chicken and rice were the only edible food I received. I usually dont leave reviews but, this way just a poor example of what Chinese food is supposed to taste and look like.
Review №3
2022-08-15Ive only had their Kung poa tofu lunch special but it is so good! lots of flavor. definitely my go to lunch spot now. for $10.75 you get fried rice, soup, an egg roll and an entree: what a deal!!!! The owners are so nice and will make you feel welcomed!
Review №4
2022-07-23Paul very great server, funny guy. # 1 in APTOS. Always great food. Gluten free chicken excellent!
Review №5
2019-08-23Looking for great Chinese food? Look elsewhere.There is NO WAY the chicken used in my dish was made fresh today. NO WAY. It was dried out, tough and tasted like they had microwaved it, then tossed it in a pan to fry it.And for the prices? Wow. 17.15 for a single general chicken dinner. Yeah. Absurd.I cannot for the life of me understand the other reviewers.Horrible dish. Horrible.Soup and egg roll were just okay. There’s your one star for that.
Review №6
2022-07-29This place used to be good. But theyve gone way down hill in the past 5 years.Go somewhere else!
Review №7
2022-05-23Amazing food! Really kind service. Excellent.
Review №8
2021-07-20None of the food is fresh. Sweet and sour chicken was 2 day old breading with wayyy overcooked and multple times. Fried rice is just rice with 3 pieces of old chicken. The sweet and sour chicken (breading no chicken) tastes a little like buffalo wing sauce which was odd too. Chowmein tasted off. Like it had been spiked with something dark. Im not sure but I will never eat here again. 35.00 plus tip on takeout in the trash.
Review №9
2018-12-07Very disappointed. I feel bad giving just one star because the food was delivered so idk maybe their service is really good... But the food was awful. The chicken was inedible so dry and stringy. The mandarin spareribs were coated in breading so you had to be extra careful eating it. The appetizer sampler was weird. The shrimp was pounded out to the thickness of a piece of paper. The chicken fried rice was decent but made with dark chicken that looked grey, but was at least edible. I bit down on a tiny piece of bone in the spareribs so I stopped before I chipped a tooth. Why is it so hard to find decent Chinese food in the area??
Review №10
2020-07-16Their food is very delicious. They have a wide variety of food to choose. Lunch specials before 3pm are really reasonable price. I recommend eating Uncle Kwoks food. Sometimes if you call ahead for food around 4:30pm until 5pm ittakes a little while to get food. Like 20 minutes if you like to wait. Other than that Id give it a five star if the wait wasent so long.