U-Haul Moving & Storage of East Pasadena in Pasadena

Review №1

2022-05-17

Reservations can be made here for pick up of vehicles close by. They dont actually have vehicles at this address but the woman was great, fast. Knowledgeable. I was in and out in under 5 minutes. Great service.

Review №2

2021-05-19

James did a amazing accessing my needs for storage and moving (locally and out of state) I’m telling everyone I know to come to this location for their uhaul and storage needs. I’m not usually impressed with customer service but today exceeded my expectations James was very knowledgeable and professional above all patient which is hard to come by these days.

Review №3

2021-06-25

Great service from Jason! Fast, professional, and he even helped me carry the moving boxes I bought to my vehicle. Highly recommended!

Review №4

2020-11-05

The location is very convenient for me. The place is secure and is very well maintained and clean. The manager Julie, Luqman and the rest of the staff are friendly, professional and.helpfull . The rent for the units are not cheap but seems fair considering the area.

Review №5

2019-05-08

It was easy and quick to set up and billing was simple, straightforward and fairly priced. Access to your unit is easy but also very secure. When I accidentally left my unit unlocked they called to tell me in a timely manner. The staff is decently friendly but the management doesnt return calls or answer the phone. They do not pro-rate the month when you move out. You have to pay for access to a trash bin and parking is less than satisfactory!

Review №6

2015-11-06

Moved from out East to LA a few months ago, and had some of my stuff here for a few months. The staff is awesome, the place is clean, even the other users I ran into were very friendly. I think you could technically find a cheaper place in the area, but you do get a free month when renting trailers which made this especially worthwhile. Great experience.

Review №7

2020-06-11

Jack helped me with a $200+ purchase of boxes and supplies today! He was professional, courteous and friendly. He was quite a gentleman! I suggest you ask for Jack when you’re there!

Review №8

2018-05-25

All I wanted to do was stop at the location and by some boxes. There was no parking anywhere to be had and I drove around the block 3 times, but there was nothing. How do you expect to serve the community if you cant even have basic parking available for your customers? This is the last place I will ever stop that to try and buy boxes or even store my things.

Review №9

2021-01-02

Nice and friendly service....very helpful.

Review №10

2017-01-31

Clean, friendly customer service, fairly easy access. Have to pay extra for the extended hours, which is why I rated 4 stars instead of 5