Total Health Dental Care in Berkeley
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Berkeley, Alameda County, California, US
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Site: https://totalhealthdentalcare.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–5PM
- Sunday:8AM–5PM
Total Health Dental Care in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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The location off of Telegraph Ave in Berkeley is by far my favourite location. The location Im speaking of is right across the street from Whole Foods Market. Ive been coming here for what seems like almost 5 years now. Everyone there is very charismatic, extremely helpful and you can tell they truly care about every one of their patients. Jessica is an amazing dentist. She has really put a lot of care and attention to detail in her work whilst working with me. I highly recommend doing business with this location 100%.
Diane was absolutely amazing! Did a great job explaining what she was going to do next before proceeding during my cleaning. Made sure I understood the treatment that was recommended so I left without any questions. I know it’s a crazy time but when going to the dentist right now I felt completely comfortable and felt at ease with how they covered themselves and wiped everything down. Will def. ask for her next time, such a great experience at total health.
You are definitely treated like a number here, yup like a number when you go to the DMV. The actual dental work is fine, but very COSTLY. Once you get past the circus (front desk), rude, loud talking, non caring receptionists, you get your dental work done for 3 times the average price. I found another dentist that actually cares about me as person & my needs. Having 8 locations makes them unorganized & too fast paced. Right after getting a major surgery, the dentist runs over to the next patient without even taking a breath. Please find another ONE location dentist, you wont regret it.
I love the care I receive here. Diane, my hygienist, is always really great and does the best work for me she can every time, and I appreciate it. Sometimes people just do what they have to and “get it done”. But she’s always engaged with me, talking, and also talking about my oral health.She always goes above and beyond- and even though I may not be comfortable dealing with issues I’ve let get out of hand, but I appreciate her guiding me and giving me the facts. If I don’t listen it’s not sweat off her back but I also want to hear the professional guidance to stay as healthy as I can or get healthier.She’s great and I’ve had a great experience with everyone there. Ashley up front is great and a sweetheart- she’s always caring and doing what she can for me and I am so grateful to have that in places that are about my health and well-being!I just appreciated them both- amd the whole team!
Really appreciate the way that technology is integrated into their practice to improve both the efficiency and quality of care. Staff have a very gentle touch and are great at checking in with me. I have fairly bad dental fear and usually have to be on the gas the whole time, but we managed an entire appointment without it. Thanks yall, your staff are great and Im super grateful to be able to receive dental care during this time.
Very good cleaning. Friendly knowledgeable staff. Been a patient for over ten years. Highly professional and into holistic dentistry.Just had a crown replacement December 27, 2018, and it was great and they make the crown on a very cool high tech machine. Doctor Jessica is very skilled and always caring about my well being.Have been working toward implants on the upper left and lower right sides and have been treated very compassionately and professionally. Dr Connors is extremely caring and goes out of his way to makes the experience as pleasant as could be expected. The staff at the downtown Oakland office is very competitive and professional.
I really enjoyed my cleaning from Jonas! The staff was so professional, and I felt comfortable receiving feedback for my treatment! The DDS was too cute, and I know she gave me the best advise for my treatment and what was best just by the way she carried herself. She explained everything to me so that I could understand and didn’t judge-just was there to help me get better! 💜
This is for the emeryville location specifically. I went in for a root canal this morning that I had put off way too long because of a deep dental phobia. Dr. Amanda and her assistant were the kindest and most understanding human beings. I was terribly nervous but they eased my nerves and the procedure was as quick as it could have been and pain free. If I ever need a root canal again I’ll request Dr. Amanda. Hopefully I don’t though :). Also, no one offered me free stuff to write this review, as some others have said. This was my actual experience.
This review is for the location in berkeley, I was there for a consultation and to be honest they were nice to me, however they were not clear about my case and the about the pricing, I told them that I am interested in aligning my teeth and they wanted me to first take care of all cavities before scheduling an appointment with an orthodontics, they did everything including X-Ray and they give me an estimate and the doctor decided to do all the fillings at once, it was on friday April 10th 2021 when they did only one side and I asked the doctor what about the other side he replied to me and he said you wanna do the other side too, let me take a look and he started checking me again like it was the first time he sees me, and they gave me another estimate for the left side, I tried to talk to them about not being clear since day 1, I was not happy about their services because they overcharged me as well as not being clear about the pricing. what surprised me more was how they gave me misleading information and after I started the treatment they started asking for more money, even the orthodontist I went to after that was surprised and refused to do anything unless I finished all the fillings on the other side. these people were not professional at all. if you dont have clarity you have nothing.
Great dentist - really seem to care about holistic medicine and what’s best for the client rather than how much they can bill to insurance. I trust that what they tell me is best for me, which is a very nice change from previous dentists.On top of thatTeeth cleanings are painless, they remember personal details about you, and are generally a pleasure to be around. 100% would recommend
I had an excellent cleaning with Diane this time. With her expert advice my mouth is much improved and my gums are in great shape. She has worked with me over the last few years and has told me how to really get things together. I really want to thank her for her good advice and excellent work. Jessica did a touch up on my bridge which is amazing. Love this place.
I was just in for my 6 month cleaning and Tiffany my hygienist is the best! Friendly staff, great services, couldnt be more pleased with my dental health team, I really feel like they are working for me! I recommend their monthly plan if you dont have dental insurance, its very affordable and completely worth it!
After more then a decade of avoiding dentists, I finally had to go back. Extreme pain and discomfort from a broken tooth revealed itself to be much more serious than I thought. Everyone here was so kind and understanding of my “dental-phobias” and were extremely supportive.Catalina was absolutely amazing to me and made me feel so at ease. I felt like I had the best possible person next to me the whole time, comforting me. The procedure, with a lot involved and multiple teeth, was done quickly and about as gently as I can imagine. They numbed me up quick and right the first time, popped some headphones on me, let me blast some jams and even gave me some wrap around sunglasses to help me zone out.I can’t stress enough how wonderful this place was and I’ll be back regularly.Thanks a lot everyone and special thanks to Catalina! 💙💙💙
Tiffany is an absolutely EXCELLENT hygienist. She consistently provides the most thorough, gentle and friendly cleanings I have ever had. I love every visit with her.My experience with the front desk staff was quite challenging though. Its helpful to know what treatments are recommended, but this should never be communicated with pressure or as if the patient doesnt have choice.
My dentist appointment was rescheduled or canceled three times without my consent. When the day of my appointment came, they had canceled it without me knowing and didnt tell me they didnt take my dental insurance when I filled out my paperwork prior to my appointment. Total waste if time and unprofessional. I would give them no stars if I could.
Pricier than other offices in the area (even though California dentistry prices are pretty high already, this place is still pricier!) so I would only go here if you don’t need significant work done and just need checkups or things your insurance will cover. My husband needed some work done and we called tons of offices and went somewhere else that had more average pricing. Also, my teeth and gums are in great shape (the dentist even commented on it and so did the hygienist, and I floss daily) and yet my routine cleaning was pretty painful. I kept giving feedback to the hygienist (she was jamming the floss into my gums really hard, which made them bleed) and she didn’t adjust. I am not going to go back because it was so uncomfortable. This place offers lots of “complimentary” nice things like massages and acupuncture, which is clearly subsidized by over-diagnosing and charging a lot for every procedure!
I normally work 6days a week, 12 hours a day. It’s very hard for me to come into the dentist. When I finally had time to come in for a crown it was on my vacation. It’s been really hard for me to set an appointment to have the crown put in. Dr. Jessica came in on a Saturday for me knowing my situation even though she doesn’t normally work on saturdays. When I came in on that Saturday, the crown from the lab didn’t fit. So she decided to make me a crown in the office. She stayed late with me after the office was closed, mostly all the other employees already left and finished my crown so I didn’t have to miss another day of work. I’ve never had a dentist go above what they needed to do and she did it without a question. She really took care of me. And I LOVE my crown
This dental office is fantastic! Wonderful customer service from the receptionist to the hygienists to Dr. Thomas himself. They accommodated my schedule, they are very gentle with procedures, Dr. Thomas himself makes follow-up calls to assure you are doing well after appointments. On top of it all, they have complimentary massage, acupuncture and nutritionist appointments!! Seriously the best dental office I have ever been to!
Took me a really long time to find a good dentist and I found them here! I love their holistic approach and the clarity they provide, they are super helpful with understanding the financial part as well!also: complementary massage and acupuncture appointments if youre up to date on your cleanings!!
Just had another awesome cleaning of my choppers by Tiffany!! Dentist Jessica is top notch. Was able to correct a previous dentist problem. Total Care Dental office is convienient to get to, just around the corner from Alta Bates & across from Whole Foods (you can do your grocery shopping too!
Best experience at a dentist, ever. Everyone was friendly, kind, intelligent. Dr. Sarah walked me through my x-rays and taught me about tooth enamel, remineralizing my teeth, and dentin. Such a collaborative and supportive team that clearly wants to keep your mouth healthy, not just fill cavities. They even have a library of holistic dental books you can borrow for free as a member :)
This is a group practice owed by a dentist with multiple offices for the past 10 years or so. Ive been going here for 30 years since it was a one-person practice (sold on his retirement). There has been some turnover of dentists at the Telegraph office but this hasnt affected the quality of care. I am pretty knowledgeable about dental care and the dentists have all been friendly, thorough, communicative and very competent, the current one being excellent. The practice is clean, bright,well-run and has been updated with the latest equipment. The front office staff are all pleasant and helpful. The practice also has some holistic service options including occasional free chair massage for patients - a nice perk.unfortunately the practice is gone from Delta dental PPO to premiere and now out of network so copays are higher. They just did a great job matching crown tooth color, which the lab had to redo two times to get it right. But my dentist Jessica Ngo persisted.
Total health dental care is truly fantastic. Ive been to a few different dentists here, and they are all considerate, skilled, and thorough. Ive struggled on-and-off with a chipped tooth for over a decade, and many dentists Ive seen throughout that time have done really poor quality fillings on it that break off in just days. I used to see a dentist on University Ave in Berkeley, right near campus, who would fix up my tooth and then it would come out in two or three days. He told me my only option was to go for veneers. But, the first dentist I saw here at Total Health fixed me up and its been perfectly fine since then, no breaks or chips. Really good stuff.
Bruh Dr Lavorini is the S***!! The whole staff there is pretty awesome though. It’s clean the vibes are good and it doesn’t have that terrible dentist office smell! I hate the dentist but he made me feel super comfortable from the beginning. Not creepy comfortable but like hey I know what I’m doing I’m not gonna have you in more pain than you need to be in and I’m not gonna tell you you need stuff done just to run up your pockets. I finally had to get my wisdom teeth pulled and everybody had me terrified with stories but when they asked how much mine hurt my response is “I didn’t even notice it until the third one was coming out”Fast forward a few days I have normal “healing pains” but I’m definitely not dying. So basically he’s the only oral surgeon I’m letting near my mouth!They took my weak Delta dental insurance plan but they also offer financing and discounts for paying in full upfront and even have in house insurance... soooo go get your teeth fixed😁
As always, I feel like I am visiting with family when I come in. Yesterday I was in for a Crown and Dr. Jessica (Harpers Mom), was the absolute tops with gentleness and caring along with her excellent Staff, the experiencefrom entrance (Kristy) to exit is one that must be experienced to be appreciated. Thank you so much for being there!!!!
Pls read if youre seriously considering this dentist. My experience with them was horrible. I’m sharing this b/c there are better dentists in the area & I don’t want someone to go through the trouble I did.I went to them because they had an immediate opening to fix a chipped tooth. Dr. Jessica fixed my tooth on a Wed. & told me to wait to Mon. to see if I needed a root canal.. she didn’t check if the tooth was already dead (I learned later that’s a vital step). I called them Fri. to tell them my tooth was graying more--they scheduled me for a root canal the following Mon. & a teeth cleaning later. On Mon., I was with another dentist who checked if my tooth was dead. I told her about my accident & she was surprised Dr. J didn’t check if my tooth was dead. They quoted $500 for me after insurance. I was shocked by the amount b/c I’ve had root canals for much less. While I was trying to think it over/call my dad, the dentist & assistant were right there staring at me & I honestly felt pressured to make a decision asap. With other dentists, the routine was checking my teeth, having pricing explained thoroughly, then giving me a moment to decide. Not the case here. They then told me if I waited longer my tooth was going to gray out more so I panicked & said yes even though they didnt explain the pricing. After my root canal, they said I had to come in again to get the tooth/hole filled. So my next appt. was for a cleaning, full exam, filling, & polish the fixed tooth b/c it was uneven. An assistant took X-Rays & she said I would discuss everything with Dr. J. Dr. J then literally gives me a “full exam” in 2 min. No questions or chance to ask any. I told the assistant I didn’t get everything done nor discuss other items with Dr. J bc she came in/out quickly. She gets Dr. J & I tell her about the pain on my teeth & she basically brushed it off as nothing. I was so shocked at how all this was going that I didn’t ask about the polish or filling. During check out, they said the filling would be ANOTHER $325 to get done! Not once did they mention that when I was getting my root canal. A total of $1325 to get a root canal. When I call my insurance to check pricing, I learned the dentist (in-network) submitted my root canal as out-of-network & thats why I paid $500 of $1000. For in-network, my insurance covers 80%--I should’ve paid $200. Also learned that they overcharged me for the initial procedure.So I called them to relay first the root canal issue. They told me their dentist that does the work is a specialist & that’s why its out-of-network. They didn’t bother to explain this to me in the beginning. I assumed it was in-network b/c theyre an in-network dentist & I was getting my root canal in the same office. I confirmed they were in-network before booking with them. I argued for a refund for the root canal, especially b/c I still needed to get my tooth filled since they didn’t do that as part of the root canal. They basically said no & offered to fill my tooth for free since it costs $325 (before insurance) to do it. I said no b/c I was fed up & w/ insurance that would come out
I needed a crown on one of my teeth. Dr. Jessica Ngo and her assistant, Mao did a 5 star + job! Mao was very attentive and caring; Dr. Jessica also not only showed compassion, but communicated well (as did Mao) describing each step of the process. They made this almost an enjoyable experience! I was a patient of Dr. Holly Wieber for 25 years and continued with Total Health when she retired as Tiffany, the hygienist who has performed routine cleanings on me for years and Andiara, efficient and friendly office manager, were retained by Total Health Dental, Now that I have met and been treated by Dr. Jessica and Mao, I have made my final decision to continue receiving dental care from this office. Kudos also to the rest of the staff--they are all super friendly and efficient.
Another 5 Star visit to my dental team in Berkeley! Finally ordered a night guard. Shocked to find that my insurance actually covered most of the cost.Ashley rush ordered it, since I have to eventually drive the 129 miles home one of these days!!I breezed in, the whole team was there; Taylor, Ashley, Dr. Cooper, Andiara, Diane & Gail. Night Guard fits like a glove, much more comfortable than I had expected. I actually think I might be able to wear it regularly!!Dr Cooper says that if everyone brushed, flossed properly and wore a night guard, there would be half the dental problems. So once again I say, if you want a top shelf dental experience, go to Total Health Dental Care in Berkeley!
This Place Saved My Sanity.I had a dead pulp in one of my molar that caused tremendous pain in my sinus and face. It was like someone stabbed a knife into my cheek and twist it back and forth. I couldnt sleep and had to keep an ice cube on that tooth throughout the night. In the morning I called around but no one would take me in the same day....except Total Health. I went in and Dr Jessica Ngo was able to diagnosed which tooth caused the pain. After a few x-rays she eventually find that my pulp was the culprit. She removed the pulp and after the numbness went away there was no pain at all. I dont think I could have gone through another night with that pain. She end up doing a root canal and I couldnt be happier. Ive been to a few other dental offices and I can say that Total Health is by far the friendliest and most caring. Ive had some quotes from other places for a crown that far exceeds what this office charged me for fixing my tooth and saving my sanity. I cant thank Dr Ngo enough.
Dr.Lavorini hands are more steady than a samurai!! Great team all together dentist office is welcoming. Whoever is in charge of music selection for the office deserves a extra star because I swear the day of my visit the late great Prince was the theme and I loved it, definetly set the mood right. Great vibes good energy all around
Dishonest. Lied about being all dentists being network (in October), despite me talking to a financial planner and asking that question 5 times. Completely washed their hands of it when I received the bill. Now I understand why they said that I have to pay first before verifying coverage ...
My overall experience here was amazing , it was very easy to book an appointment and they were able to work with my schedule. Not to mention that their stuff is awesome they provided great service and answered all my general and insurance questions. I definitely will be referring people to them.
Love the care, hospitality, friendliness, and professionalism of the staff and doctors. Amazing that they offer free holistic health services in addition to great dental care. They have their patients health as priority, and it shows in everything they do. Highly recommended.
Ive been going there 4 years now, and Ive always been very satisfied with the results. The office is friendly, professional, and resilient to my tendency toward perfection in the detail. So just by the latter, these guys are amazing. Ive recommended several friends/peers to this office.
Dentistry is not my favorite thing to have to deal with. With that said, may you be so fortunate as to cross paths with folk in that work that really work for you. So far, one cleaning, one extraction and two fillings that went as well as can be expected. The post extraction prescription pain pills were not needed. Their approach is straight forward letting you know what can and cant be done and what to expect. Perks of dealing with these folk is a chair massage and an on staff nutritionist. Ill let you know about the massage after I get it.
Only had xrays done here thus far but..that was the MOST painful set of xrays ever!! i have bone growths near my tongue so when the dental x ray person took those xrays, it was so painful that not only did i wanna cry, but i was about to get up and LEAVE!! i kept telling her that it hurt, but she kept saying, almost done. almost done was about 20 xrays later..really??? I am in my mid 50s, partially tattooed, had a natural childbirth, been teaching for over 30 years, single, and strong..i KNOW PAIN and this was most unbearable!!!!! I still have some dental work to be done so i dont know what they can and cannot do well but xrays are NOT one of them. after the ONE cavity is filled, i am NOT going back:(
So bad experience ,first the doctor see me 20 min late ,after Dr.Jessika cane she cheated me very fast and careless ,then said ok I will go to call the root soecispeci,I waited ,she didnt or anyone come back!!,I asked the nurse she told me to root specialist not available,ok why you didnt tell me!!!,Dr.Jessika never come again ,its worse experience,never go this office.
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4.7 (137 comments)
Review №1
2022-05-16I have been going to this location for the past two years. The staff is always friendly and make sure to give you plenty of reminders when you have upcoming appointments. I had previously neglected going to the dentist for many years due to prior bad experiences. My experiences at Total Health Dental Care have been nothing but positive and I no longer fear going to see the dentist.My most recent experience was with Diane for a regular cleaning. Diane was extremely friendly, talked to me during the entire cleaning and never once had me wincing in pain.Highly recommend giving Total Health Dental Care a chance if you are in the market for a new dentist!
Review №2
2022-07-14My experience at Total Health was nothing less than fantastic! The staff are kind, welcoming, and genuinely concerned about your dental health as well as how much you can spend. My hygienist, Diane, was amazing and funny! I highly recommend this place and, especially, Diane.
Review №3
2022-05-19Diane is an amazing hygienist and Dr. Jessica is great and informative. Ive been coming here for 5+ years and always appreciate Dianes attention to detail, explanations and teeth care advice. Highly recommend Total Health Dental on Telegraph!
Review №4
2022-03-07Ive been to several dentists via several providers, and Total Health Dental has been the best experience Ive had (every visit).Today, I had my teeth cleaned by (please excuse me if I butcher this) Lynn Hong, and my oh my can I feel every Crack and Crevice between my teeth! She did an amazing job, and I truly appreciate the wealth of info/tips she passed my way during the visit.They may be a bit pricier than the average competitor, but well worth the service and care they deliver 👏
Review №5
2022-07-29I am one of the continuing patients of Dianne and Jessica for about two years now. Dianne works as a dental hygienist there and l really love her work and never consider to try another hygebinist there. They might me good too, I dont know. When you come across someone who does her/his job very well no need to look or try another person. I was very lucky at my first visit there and I am so happy to see Dianne and Jessica every 6 months😊. Before becoming total healthcare’s patient, I was another dental office’s patient for about two years, although they are known with their good reputation in Berkeley l havent been happy about their work. Thus, l would like to share a few good thoughts this time. I can easily recommend here they definitely do their job very well.
Review №6
2022-06-30I have been a patient of this Total Health Dental Care location for over a decade and have always appreciated the friendly and transparent service that everyone has offered here. Diane has been my go-to hygienist for as long as he has been there - she is genuinely friendly and provides consistently thorough cleanings and good conversation (imagine that!), including checking in with you about how shes doing throughout the appointment. She always takes her time and you feel so fresh, so clean coming out of every appointment with her! Bring whatever questions you have to her about your dental regimen and she will be happy to provide tips and feedback.I also recently had a new nightguard made that helps with my teeth grinding at night. Joey was very thorough with taking the molds of my teeth and during the delivery of the nightguard, where he took extra time and care to refine the edges off the new nightguard. I have had no issues with the nightguard while wearing it at night and it is hands-down the best (and admittedly fanciest) one I have ever used!Dr. Jessica has been my dentist for the past several years - she has always made the right decisions when it came to diagnosing cavities and dental work that I have needed, including a crown a few years ago that was done very well. You can tell that all of the staff really enjoy having her there, and that speaks to her interpersonal skills with them and their patients.The receptionists always seem friendly and helpful, and I have never had issues with the billing side of the office - they have always been transparent and fair about any outstanding charges that my insurance does not cover. Andiarra has held down that side of the office for years and has been helpful in the past with reconciling any charges, in addition to everything else that she does!Overall, I mean it when I say I would have been long gone if this office did not treat me right. They have always treated me with the utmost care and respect. Give them a try and see for yourself!
Review №7
2022-05-12Love Dr. Jessica. Thorough, kind. Great with the numbing medicine. Have had several crowns made that have all worked well. The office is organized, efficient and a pleasant environment.
Review №8
2022-07-19Staff is really good and friendly. I really liked my hygienist, she explained the prices very well. And also gave me good advice on maintaining my dental hygiene
Review №9
2022-08-19The Berkeley location was not honest about whether they were in network. They also told me my estimated portion was going to actually become much less in reality because my insurance would cover much more. I was charged in total of $800 ish for three fillings and a cleaning. I am now speaking with the clinic on this matter as they gave me my estimate with the insurance portion and patient portion after my fillings had already been done. Literally they gave it to me on my way out the door after the procedure after I had to ask them for it. If I had known it cost so much I wouldn’t have done it. They should have given my estimate to me before I had gotten the procedure done and explained it to me.
Review №10
2022-07-05Diane was extremely friendly and knowledgeable during my cleaning appointment. Made sure I knew what was going on a gave tips for taking care of my teeth in the future!