Wheelchair-accessible entrance
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (25)
Alan and the rest of the staff at this location have always been very helpful and friendly! I come in to drop off packages a few times a week and have nothing but positive interactions every time!
Alan has excellent customer service skills so it’s always a pleasure to pick up my packages.
Both Alan and Tyson were very helpful and made my visit quick and painless! Nice job guys.
I have used a UPS store before they because ups as a Mailboxes Etc. I have used these types of businesses since 1993. Management must have changed here as the service has become poor. Getting notices about package arrival both by sender and by there text. When I arrive to pick up they cant find. Then another notice still missing original package arrived but is still missing. Vendor said items were returned from UPS store. Now those items no longer available. I keep getting texts that 3 packages have arrived but only one is there. What gives management cant give me answers.
The last 3 times Ive been in theres been a disgustingly rude and unhygienic employee by the name of Marcus. Not only does Marcus not know how to treat customers with respect, he apparently has no clue how to bathe or apply deodorant! Seriously when you walk into the store it smells like a skunk has sprayed a package that is in the building, but no, thats just Marcus! You better hope. He doesnt have to help you, he got near me and I almost fainted. Im going to be writing UPS and The UPS Store about Marcus and his disgusting attitude and hygiene, but until I hopefully get him fired steer clear of this place!
Short wait times and staff always seems to be nice and helpful.
So sloooooooow, and I believe it was on purpose!!!! I told the owner that I was in a hurry, and there was no one else in the store with me. He looked annoyed, and I believe that he purposefully helped me at a snails pace. Unprofessional, not friendly at all. I wont be back!!!!
Rude unqualified employees!!! Stay away from this terrible ups store
They charged me 17 dollars to scan a 13 page document. They didn’t quote me a price before they did the work and did not respond to me when I voiced a concern about the price. They just started blankly waiting for me to pay. Save your money. Go to fed ex kinkos down the street!
I come here mostly to drop off packages, and no matter what time of day, service has always been fast, polite, and friendly.
Went to print some stuff computer says 3 dollars they charged 5 on top of that after I printed everything they then tell you you need to save it to their computer and that Ill need to pay again for 2 more prints.
Markus is very friendly and helpful so was Luis. Quick and convenient location!
Noé was very nice and very helpful! Thank you for helping us!!
Very friendly. And helpful.
Worst service..
4.1 (25 comments)
Review №1
2022-03-24Great store. I use this location for all my notary and shipping needs. Prices are reasonable, and the staff is professional. Shout out to Alan, he has exceptional customer service. There was a mistake on one of my notary documents, and they redid it for no charge. Thats the kind of service you can expect here.Im not sure what some of the negative reviews left before this review are about, but Ive never had any issue whatsoever at this location. Been going here for a couple of years, and I highly recommend them for all shipping and notary needs 👍🏼
Review №2
2022-03-30The staff is so amazing here. I am very happy with all the services at this store. They are prompt with helping their customers and they don’t make you feel rushed. It’s a clean, safe environment in the perfect location. Alan is always helpful and informative. He’s truly a great help. The service here is Excellent!
Review №3
2022-03-24Best UPS store Ive ever used. Alan is an absolute profession who is not only fast and knowledgeable but very friendly as well. There is normally no line as staff is immediately available if someone is waiting. Honestly I cant think of one bad thing to say about this location. Go ship something!
Review №4
2022-03-24I have been doing business at this store since it opened. My experience has always been excellent. Their staff members are very polite and helpful. Alan always greets me with a big smile, and pleasant conversation.
Review №5
2022-03-29Every single person who works here is fabulous and completely helpful! Alan always helps me with packages, returns and my postage…Alan thank you for always being so kind and helpful! Best UPS store in all of Sacramento.
Review №6
2022-03-23Highly recommend! Sunny was incredibly helpful, efficient and so kind. We came in for newborn photos which can be stressful but Sunny made sure we were in an out in no time. 5 stars!
Review №7
2022-03-20Been going here for years. They have professional helpful staff like Sunny. Im so glad to have their help with mailing packages, shredding, notary, and printing. Its a little shop that does a lot!!!
Review №8
2022-07-15This UPS store has become my preferred shipping destination due to the speedy drop off process, and exemplary customer service provided by staff member Alan. Thank you.
Review №9
2022-06-16Tyson did an excellent job of ensuring my shipment was packed as specified. Will return again. Thank you!
Review №10
2022-03-23Alan always helps me out and is quick and efficient. Makes coming in to return amazon packages or any other packages simple.