The UPS Store in Riverside
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Location on the map
Riverside, Riverside County, California, US
Service options
Accessibility
Site: https://locations.theupsstore.co...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:10AM–3PM
The UPS Store in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Good place, very helpful but because of my unfamiliarity with the phrase priority mail, thinking a letter would arrive at its destination within 2 days after paying almost $15.00, I came to understand that it did not mean any such thing, I paid that amount to find out it was not UPS delivering my letter but the USPS and was not delivered until 8 days after paying and leaving it with UPS. I could have saved money by just putting a regular stamp and dropping it in the mail box.
The staff at this establishment are rude and very unhelpful. I would highly recommend the fedex office in Moreno valley. I went to print a few pages and was initially told there was no fee for the computer use and was being charged one at check out. to be charged a computer usage fee just to print paper is unbelievable.
I walked in there this morning to just drop something off to be shipped and the older woman heard me come and didnt even say hello one moment please. She just kept working on something for about 4 minutes then said what can I help you with. Only reason I go to this cause its closest by my house
Location details
All location details will be given to you after you're done with the booking process.
Need help?Location after booking
Phone after booking
Host messaging
4.3 (42 comments)
Review №1
2022-08-08Brought two boxes in and they stated they were unable to take the boxes due to the back being too full.... how does that happen?
Review №2
2021-06-14My family and I have been customers of this location for over 10 years. In the last few months we’ve had issues with the customer service provided by some of the new employees. I just recently heard that this business is under new ownership and everyone who worked here for a long time is gone. My interactions with the new owner (I didn’t know she was the new owner at the time) haven’t been the best. I’m willing to give the benefit of the doubt since she will probably need time to adjust, but if things don’t get better we’ll have to look for a different place to do business at.
Review №3
2021-01-11I had the best experience with a young lady named Annie. She was so helpful in packing and shipping my returns. She was professional, knowledgeable and a pleasure to chat with. What a wonderful asset to this store and company.
Review №4
2021-05-04The worst customer service I have experienced in a long time. The girl at the counter wasn’t wearing a mask which made me super uncomfortable. I told her it was my first time sending something out & she seemed so annoyed just rolling her eyes the entire time.
Review №5
2019-01-06We have always gotten excellent service from this location. Everyone is so friendly and always willing to go that extra step to help even when they are busy. We are so grateful for the extras we get from them, most importantly, courteous service. They forward our mail, notify us of packages and so many other things. Occasionally, there have been snafus, but I choose not to go there, because the good of this location far outweighs the bad.
Review №6
2018-12-10I have had a mail box with this UPS Store since 2010. I love that I get text notifications whenever I get mail or a package, I appreciate and look forward to the great customer service and I love that the staff knows me by name. Great place to have my business mail and deliveries handled.
Review №7
2019-09-01We are business owners and box holder for years. We highly recommend using their services for all UPS needs. The girls are fantastic and organized and always willing to help with any personal or business needs.
Review №8
2019-05-12The people at this UPS store are so kind and always giving when it comes to helping you put things together to mail them off or also using their notary service, Jessica and Bree are the best and even though theres mail places closer to me I will drive always to their facility to conduct my business. I highly recommend this UPS store
Review №9
2020-01-13I have always received the best customer service here. They have always gone above and beyond what I’d ever expected them to. Definitely recommend this place to anyone who is looking for a great experience.
Review №10
2020-03-19I have had a good experience with this UPS store. I was in involved with a project that meant receiving many large packages. They have always been helpful and pleasant.