Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Very good service !!! Explains if not understood ! Kudos.Dina is wonderful she helped in packing .
Reached 10min before store closure and stood in line for 15min. Some lady came out and said store is closed and asked to come again. When asked to honor since people came before closing time it did not buzz her. This happens if you have lot of business.
The UPS store did a tremendous job in ensuring customer safety and had a nice organization to segregate customer queues for different services.Dina helped me with notary services. She did a great job explaining me about the process and completed the notary in quick time.I appreciate Dinas customer support and recommend this store for all postal services.
Everytime i come here, my experience goes very well! Very helpfull and professional atitudes when i need extra help with something.Today Dina assisted me in the morning and took care of my shipping problems. You know how it goes, you get to a ups stores and you are not 100 percent sure of what you’re doing so you need to ask a couple questions to make sure everything is in order.I needed to ship a return that had strange requirements, and she was quick and helpful! I appreciate her great service
Came to this store to get few documents notarized and shipped. I previously had a bad experience with other UPS store (on Fremont Blvd) so I decided to come here instead. The service was far better. Dina carefully reviewed the documents and notarized them. The other lady in the store was also super helpful with shipping. She patiently answered all of my questions and was thoughtful in clearly highlighted tracking numbers for convenience.
Great services here, especially the notarization. Thank you Ms. Dina Ali for your patience and help for being my notary. I have been here several times for mailing services and notarizations. They are Very supportive and friendly. I recommend the UPS store!
I have been to this store multiple times and I have received good support all the staff. They even went beyond to help me out with all my print issues.
Sooooo bad service when I went there to print couple of single pages! The old lady was busy with her personal phone and didn’t want to show me how to print at all! The printer is not working and I had to wait for very long time and got charged for the waiting time! Please improve your equipments and customer service quality!! Don’t waste other people’s’ time!
The service here is amazing! The lady that helped me process my 4 returns, among 1 was a heavy nightstand, did it with remarkable speed and efficiency. Not sure her name but she worked at 3 pm today.
Very professional, customer friendly staff - A happy customer.
Excellent services provided by Dina. She is very courteous and efficient. Helped me with shipment and Notary. Best place for all the services. During COVID they have taken all the precautions. Thank you UPS staff. Three cheers for you all.Very satisfied with the services provided at this store.Very professional and helpful. The store is bright and neat. Will definitely go back again👌👌👌
The store staff were really knowledgeable and friendly and attended right away the moment I entered the door.One of the employee named Dina who is the customer service representative at the counter is really very helpful and saved me from loosing little money. She also guaranteed and double checked that everything on the receipt and about the product is correct as well as the addresses and stuff. Thank You Dina. You made my day. Your store was busy but you didnt haste in just getting rid of my stuff and moving to next customer and completely took your time to make me understand and acknowledge that everything is correct.I like it when people help you from their side by providing knowledge to you or sharing some values with you. Great job. Great works ethics. Thanks UPS.Dina you are a star keep going.RegardsManmath.
Dina had been very helpful and meticulous towards our notary needs. She accommodated us at the last minute. Highly recommend her.Other staff members were very professional as well.
I have visited the Argonut UPS store today(10/20/20) immediately after opening the store due to emergency notary service. The service is awesome and the experience is overwhelming. Store representative DINA helped a lot with excellent service and it was so smooth. I felt doing notary was difficulty in the UPS store as this is my first time at UPS store but the way DINA explained the process and her instructions are very good and it finished so quickly. Argonut UPS store is very clean and they were strictly following COVID guidelines so I was very confident to step-in into the store with family. It has many other services so I would recommend to consider this UPS store as one stop solution for all your mailing services.
Came here for notary. Great service by Dina. Patient and friendly. Let me use their staff restroom because I am pregnant. That is quite kind and generous of her! Overall, everyone is friendly and helpful.But I didnt quite like the passport sized photo taken of my son. Looks dark and hazy! Taken for the purpose of passport renewal, hope it works!Other than that, their core services are excellent!
Dina helped us get my in-laws documents notorized. She was very pleasant, nice and well mannered. She even got off her break early just to help us, which we really appreciated.The saying that says “service with a smile” fits Dina perfectly.We will definitely be coming back to this UPS location again.
I went to this store to get it done my power of Attorney “ DINA” was very helpful she was quickly done the job and kind, they are following safety rules for COVID. Thanks for the excellent service
Dina was great help when it came to getting my live scan done! The store was busy, but Steve was also pleasant in directing me to the right person to get this service complete. Will definitely return for all my UPS needs! I’m so glad that they offer Live Scan.
I use the UPS store 217 for all my shipping needs. However, in December, I sent a package to L.A. that did not get delivered to the recipient. The package was insured so I contacted UPS right away and submitted a claim. UPS manager Laura Loredo went out of her way to assist me with the claim. She was very persistent and patient with my claim and was able to get my refund. Laura was a delight to work with, always very professional and I really appreciate her effort on my behalf.
Laura at this store is amazing! I needed help getting my lost cell phone shipped home and was worried that it would be a difficult process. Laura was incredibly helpful and not only made the process easier, she was so personable and helpful. Great customer service with a smile - thank you Laura!!
Worked with Dina in UPS store and she is so friendly and understand the requirements easily. She helped me out in sending a document to the same address that i sent couple of days back. she assisted me in giving envelope and all the paper work needed for this and did the job on time and perfectly.
I rerouted a mid size/weight package to this UPS store because signature was required. When I picked up the package, the representative set it on the counter and asked me to overreaching for it because she said its their policy for social distancing. I understand we are in a pandemic but overreaching for heavy items can cause physical injuries. Why cant they just install a flex plastic like the supermarket? Even their credit machine needs one to fully extended the arm to sign. So many ways to social distance than having customers overreaching to pay and to get packages. Not only its not effective (my arms arent 6ft), its physically inconvenient and challenge. So many restaurants set up a separate table for the take outs. UPS store can do the same. I will go to a different UPS store from now on.
I am so glad UPS is open during this critical time to service my shipping needs. I especially appreciate the courteous, loving assistance from Laura every time I go in to purchase products or get help mailing things. What a wonderful employee and valuable asset to UPS!
Dina was the one who assisted us in notarizing our docs. She was very patient, very detailed and did a fantastic job. Her customer service is excellent. We will
Extremely inhabitable service. The reason is to get one document notarized is, it took 2 full hours. No wonder why people are queuing up outside in long lines maybe mistaken for speedy service, but it is the other way. Never visit this store again instead I can drive extra miles to another store.
Horrendous service, rude old lady yelling at customers and even folks who own PO boxes there. Sign says 3 customers allowed and she yelled at me when I entered with 2 other customers. I exited right away and explained the sign says 3 so I was confused. She then proceeded to refuse me entry entirely and made me scan all items through the glass window. I will never come back to this store. Its the lady with the head wrap that was so rude. The other two employees were very kind.
I have been to this store today to drop off one of the packages and got exceptional service from the staff. I was able to complete my transaction as soon as I reach there without any hassle. Specially one of the staff Dina helped me to complete the drop off hassle free and in the professional manner. Will use this ups store going forward for all my postal needs.
I actually move from other state to CA and I forgot to drop my AT&T modem. When I went to the UPS store Dina help me out in processing that package she was very kind, humble towards me during this process. I really appreciate her help.
This is a great place to notarize especially documents that require to sent international. Staff is very friendly. Dina helped me to get the things quickly. Store location is also very convenient. And they do provide other additional services like passport photo etc.
I went in for Notary services. Dina was extremely helpful with the documents and had good knowledge of what I needed to get my documents certified. The employees also did a good job with social distancing.
I had a great experience with Destiny who helped me with the shipping. She has excellent costumer service skills and was just overall really helpful and sweet. Thank you.
This is the worst UPS store in the neighborhood. Staff is extremely slow and rude to the customers. They take 30-45 min to process 4-5 customers, speak rudely and unprofessionally to customers. They close 5 min before closing time. In comparison UPS at Mission and Washington have such an amazing staff. Please avoid going to this store unless there is absolutely no alternative. They want to ruin UPS brand hopefully the UPS company can investigate and fix the service.
I went to store for my live scan fingerprints for my EIT certification, the customer service was absolutely fabulous.The customer service associate named Dina was so helpful and cooperative. I would recommend this store if you have anything like fingerprints or any shipping service for yourself.Thank you Miss Dina for all your help.Really appreciated.
Dina helped me with my notary needs. She was very helpful and thorough with all the details. Also they follow social distancing norms well.
The staff is very friendly and deals with customer with at most respect and patience. I went there for notary and scanning. The notary lady Dinu Ali was very helpful and did her work with at most attention and care. All other staffs were very kind as well. Great job!
Great service by Laura!!! She helped me do much. I needed printing. Scanning and shipping. She gave me options. Was so nice and helpful . She even gave me information about other services in the store
Recently I relocated to Fremont and have been in need of several services the UPS store provides. Not only did Dina and the staff at the UPS Fremont Hub store assist with exceptional customer service, they also directed me to additional locations of others services I needed in the area as well. Their store is clean and operates extremely efficiently. I was greeted right away, directed accordingly, services addressed, and then left feeling confident ... and with a kind solutation from the team. Thank you to Dina and to the UPS store team, in Fremont, for making this midwestern gal feel at right home. Loyal customer already!
What a pleasant personality M/s Dina is . She was kind and helpful to provide me information on why my package was returned and what can be done so that it does not happen again . Thanks to people like her, one feels going back to the store for good service.
I had a great experience with DINA who helped me with the shipping. She has excellent costumer service skills and was just overall really helpful. Thank you
Terrible UPS store. The staff are very slow and they make people wait forever to get served. I would definitely not recommend visiting this UPS store.
The training guy employee 115922 was very rude.I know there is rules and regulations do to COVIDBut i walked in to the store with my 14years old and he asked for one of us to step out.I explained why i didnt wanted to leave my daughter by herself standing outside.He didnt care and one of us had to stand outside for out package to be proceedWhat got me so mad about this situation was that they let the couple behind us walk-in together.Which got me very upset. Its either you treat everyone equally or say nothing at all.
I absolutely loved my experience here at UPS my phone died in the middle of my transaction and the young lady 🥰 Haydee at the front was nice enough to charge it and help me figure out what was going on with my Amazon return I will be definitely coming back again it was an amazing experience .. So much love ❤️ through this very difficult time. Coronavirus 2020
I went here for my ink finger printing work. Dina helped me to get my ink fingerprinting done carefully and diligentlly. Overall experience at the store was good and service was very quick. I will recommend anyone to go here to get ink fingerprinting done.
I came by here a couple of weeks ago, without knowing anything about how to send a package. Dina was incredibly patient and helpful. She walked me through the whole process. I’d definitely come by again, even though it’s a longer drive from my house.
What a nice services provided by the store. I am impressed with the polite and quality customer service by the staff. Especially Ms. Dina Ali who notarized my documents provided awesome services and guided me as well about my different questions. I recommend this store to have quality services.
I had a very good help from them and really they are good.Dina is the person she helped me a lot when I am sending my pankage and also she has given brief details about packages at ups store..... she did a great job
I was there today and was outside in line with about 5 other customers. Had been waiting for about 15 minutes. One of the workers comes outside and screams were closing at 4. At EXACTLY 4 she tells us to come back tomorrow and locks the door in our faces. We were all in shock. It was extremely rude and unprofessional.
Great service by Dina. she was awesome with my wife and i fingerprinting process. she took her time, explained the process and was very thorough. highly recommend her at UPS in Fremont. the only ups that closes at 8pm!!!!39120 Argonaut Way fremont, ca 94538
I went to ups store for notary service to renewal my passport. Dina was very helpful to finish my process very quickly. She was really awesome and very helpful.
Today I am very happy for the quick service for my notary and taking in copies and dropping of the items. DINA, Laura, Urmilla is very patient and good at helping and rechecking the details and conforming me back very productive. A good day with good people.
Thank you dina for being so patient and kind with me! She did a great job on my ink fingerprint. I would recommend her to everyone who needs it to be done!
Usually I tend to order a lot of things online. Especially from Amazon. And today, I had to return something back to Amazon via UPS.Usually, they charge me $2 to tape it up. For the very first time, they did not charge me. I am great full for it. I am happy with the savings & quick service.
Friendly staff, explained cost and replied my several questions nicely. I didnt require to stay long time to ship my items. I also returned xfinity router through them. The lady did it quick. Thanks
Amazing service! Got my live Scan done here. Dina, was the person that did it. She is courteous, attentive, and super nice! Definitely go here for your live scan service!
Dina was extremely friendly and helpful with my service needs. She always has a smile on her face. Thank you Dina for the great customer service.
Dina helped me with my Livescan and she was very helpful and patient! I appreciated all the workers for handling the busy store calmly and in a friendly way. Thank you, Dina!
$15 per signature for notary services.Downgraded rating.........1 star for the bad experience I had with shipping a package. They sent me to print a label using computer. I actually did not have a label and wanted to get one. It cost me $5 to use the computer where I just created UPS account :). They don’t even have the courtesy to refund the money for the mistake they did. Make customer pay for the mistake you do do.
I had been in line on 3:55pm Sunday, however the employee close the store exactly on 4pm and stop accepting any people in line even they are waiting before 4pm. They also never gave notice to people to avoid their waiting .I think the right way they should do is give a notice of people in line of shop close and avoid people to wait.
I had a lot of packages to send and was not sure how the process worked it was my first time sending stuff out. Laura made it easy and very convenient for me! She was great help!!!
This store was a very pleasant experience. Even through these difficult times, their customer service is patient and attentive. Laura, in particular, was a lovely help today so thank you.
I arrived here 7:20 and they claim since they are already working with other customers they would not be able to help out and the attitude is pretty bad. “I have been with this one for 20 minutes and I am not done yet so I cannot help”. The other officer is really impatient and want even talk to me just murmuring I have to go. I would never visit this branch again ever.
Great store. Had a good experience with Dina, who helped me with the notary and shipment. Will always go there. Excellent location!
Just visited the store and wanted to ship a package. The package needed to be taped but otherwise it was all good and the person at the counter asked me to buy a 3$ tape to be able to tape the package. When I asked if she has any already open tape I can use she said no to that. What a pathetic service, even if considering we have monthly mailbox service with the same store! Avoid this store if you can!
Friendly service but this store’s rate for fax is outrageous at $3.00 per sheet. The other store in Fremont on Warm Springs charges 50% of that — only $1.50 per sheet.
They want to charge me a $20 fee to use a cheap computer. Update your stuff, I should just be able to be charged a small amount to use the computer and print. And team members DID NOT care and are so apathetic. You wonder why people get mad at you. Never going there again. I dont know how you have 4.4stars. More like 1.
Couldnt find more unprofessional and ill managed location. Never had a problem with physical UPS location until stumbled on HUB Fremont location. They are a disaster. The manager deceitful.
Awesome customer service in this store every time I visit. Special thanks to Dina, Ali and Steve for always being friendly and helpful. Even though store was about to close but they helped me. Thank you so much UPS store
This company went over and above taking care of my shipping needs. As a travel registered nurse taking care of Covid 19 pts its very stressful. They eased my cares and took care of my shipping needs. Travel RNs use this business for they are awesome . This is the Fremont hub specifically. Thanks Shariff
Very friendly service. Laura was polite, helpful, charged me the lowest price (with permission) to save me money. This was my first time here and I will definitely come here again.
I came in today and two young gentlemen were helping people and a older lady was in the back starring at the customers and wasn’t even helping anyone. I had to wait for a while until one of the gentleman finished up with their customer. She even came to the front and asked the line if we had a drop off and since I didn’t she helped the people with drop offs even tho I was in front of everybody and when all the drop offs were gone she told the gentleman that there is a customer at the front. She could have helped me herself because the boys were busy. And she walked to the back again. One of the gentleman was taking a passport photo and the other was helping a customer at the computer. I was very disappointed that the adult wasn’t involved as much as the children.
I went here to do an overnight delivery for a very time sensitive package. I ended up paying twice what I would’ve paid at usps and it was delivered 2 days late. I would not recommend coming here for any deliveries, it was a waste of money.
Best place to do your notary work in Fremont, Dina Ali does a wonderful job.
I came here to get finger printed and the process was smooth. I didnt know they tracked all of your fingers for background checks now. Dina was very kind and helped me with the process.
Wonderful help, I had to get back a package that I had sent out the day prior. The lady upfront was very friendly and helped me get my package back without any problems!!
Very bad attitude. I wait for half hour in the line outside the door. When its my turn already 7:32 pm which pass 2 minutes their closing time.He just lock the door and refused to service. Dont they concern that weve already wait for so long. Totally, theyve care about customer.
Racism still exists and is alive and well in this establishment. A line of minorities waiting for more than 15 minutes when a while woman walked in checked her post office box and proceeded to skip the line and be serviced by a white male who wouldn’t state his name and his coworkers claimed to not have seen just what occurred. Do better UPS!
Came here for a notary. The staffs are very helpful. Dina helped in notary. She was kind and patience while sign all the documents. Thanks for the great service!
I went in on Monday to have a document notarized. Upon arriving, I noticed the notary was just finishing with other customers. I let him know at that time that I would also need a document notarized and he said I can do it really quick, and waved me over.He then started asking me where I needed to sign and where he needed to notarize. I myself am not a notary and thought that he would actually READ THE DOCUMENTS he was notarizing. Sensing his urgency, I glanced quickly over the document and we agreed together where he should notorize and I should sign. He was in such a rush to leave he was out the door before I had even completed paying for the service.So then I went home to prepare the documents for mailing and noticed that there was a notary field not filled out on the document. Not clear to me what the difference is between that and the other one that was filled out but went back in the hopes that I could just have it filled out, for peace of mind.I went back today, Wednesday, and was told by another notary that what was filled out should be enough. He wad unable to say with certainty that it was enough though. I explained that I would like it filled out completely and he said that he could notarize it for AN ADDITIONAL 10 DOLLARS! SERIOUSLY?! I paid for the service AGAIN because I wanted the peace of mind but HORRIBLE, CRAPPY CUSTOMER SERVICE!I recommend taking your business elsewhere if you would like the notary to do a thorough job. Also, it is pretty clear that they are just out to make a quick buck here, and not necessarily maintain loyal customers.
A lady asked me to review here twice when I went to this place to drop my packages two times this month. It is annoying me because I need to go there the third time right now. I dont like to be pushed to do something, and dont like the way she asked me, their service is fine, nothing to complain with, but if there are other ups stores around I wont be there again.
I come here almost every day . The staff is very friendly and helpful. Dina is very pleasant and courteous and goes out of the way to help . The best ups store i have ever been to.
A nice shop with all services. The two kids working there were very very slow...
Very bad experience with this store, I opened a mailbox there because I live in italy and I need to receive mail from my bank. They told me they can send an email when they get something for me: they NEVER did. I emailed them to ask info about price to ship something to Italy: the NEVER replied me. Instead they wrote to me when I had to renew my service. They never apologies, a distributor of Coke has more discipline and more feeling. Ill cancel the service.
I came this morning for fingerprints and DINA helped me go through the processShe’s a very nice lady willing to help and very patient. Definitely helps specially when you are not sure what to expect.😀
I went to UPS Store at weekend and was helped by associate Dina Ali very professionally. I was able to get things done in minutes. I highly recommend this UPS store.
Had a great experience with them. I had lot of documents for photcopy. Destiny handled it in a breeze and finished the job with a smile. Thank you very much..
One of the best customer experiences I have had in a UPS/FedEx/USPS kind of place. Dina went out of her way to help and make things easier.
Excellent and I was able to get all the things done at one place and I was so happy to reach to Dina . I ya drone with notary with photos . Even being a holiday I had got things done . Thank you for such a great help madam
Be prepared to pay for tape lol make sure to tape up your Amazon returns cuz theyll charge you for tape. The most upsurdv charge I ever heard of before. Ive came here for many returns but they decided to charge me for tape which they usually never do. Do not come in the mornings
Thanks to Dina, the return experience was so pleasant. The UPS store in this Fremint location is cool amd helpful. Will definitely come back
One of their staff Dina was really helpfull while i had to send some urgent documents to Ohio state and i was unware of the procedure she took the initiative helped me through that process.
I asked the front desk lady for some tape. She said we are not allowed to give you tape. She said you gotta buy your own. But I know it’s for free. When i handed her the items. She taped for me with no charge. Tried to trick me!
I went to the store for returning a merchandise, I was served by Laura and she is so knowledgeable about the process and very cheerful and friendly, and helpful. I was very impressed about the service, highly recommended
Don’t come here they charge 35 cents for BLACK AND WHITE ....yes you read that right. Outrageous and they don’t post their pricing either. Never go here.Update 8-6-19Still the ABSOLUTE WORST service I’ve ever experienced here only came back because I had a left over copy card. They had no way of keeping track of how many copies I made and I lost count because I was interrupted TWICE and once by an EMPLOYEE! These people have absolute no clue what they are doing. Incompetent. Only come here if you want to be treated like garbage.
I was there to mail a prepaid UPS package and they tried to charge me $3+ for internet time. The first CPU they put me on was broken so they brought me to the back office to use the computer. At no point did the employee or manager mention there would be a charge. While using the computer the manager yelled at the employee for letting me use the back office computer. When I thought they were giving me my tracking order they tried to bill me for computer usage. I asked to speak to the manager who didnt get off his cell phone call to help me. When I told the manger that during my prior visit I wasnt charged, the manager replied who was that employee because he wanted to write him up. The manager could careless about the customer service and more about getting $3 for less than a minute of internet usage. The manager then brought me to a computer I didnt even use to say look the prices are clearly posted. That only works if you allow me to use that computer but when you walk me to the back office and never say there will be charge that is a service level let d down.
Dina helped us in notary. She was so helpful and customer service is excellent. Ill recommend this store anyday
Dina was very helpful and kind. She extremely knowledgeable and patient. The store was very clean, bright and in an excellent location!!!! Five star location.
Good staff. Dina helped me in making the pack safe and helped in shipping.Thank you UPS store.Will visit again
Wonderful staffJevonne was awesome and helped us with posting our document
I dont know what everyone else is talking about but my experience has been very good their.Great customer service and deals in holiday shipping.Helped me a lotManager is also really friendly
You get worst customer service you could ever ask for at this store.People working at this store have no clue how things work and are extremely rude. The store employees certainly need basic training before they start their job or at least make sure they know what to do before hiring them.
Very fast service knowledgeable quick and easy nice staff they dont ask any unnecessary questions and they are very easy to handle and they tell you things are straightforward fully recommended store
Your employee M/s Mariam is very wonderful, simlply and shortly I would request to keep her smiling and do best for her!Thank you and God bless your busoness
Very good and helpful. Very quick in what they do came here for some prints, notary and mail those items. All these were done in no time.Thumbs up 👍🏻
Excellent customer service. Staff Dina was very helpful and got our job done in few minutes. Thank you.
Sometimes they are fast and courteous. Sometimes lethargic and arrogant. Guess they got mixed kind of staff. They charge $2 something for using their computer for printing and its 50c per print. They dont have any mechanism where they print if u email them or share from your phone somehow, so u HAVE to use their computer inorder to print. Fedex on Mowry does printing for a few cents, better go there.
Wonderful service
We are very happy with the help and service provided by DINA at this location. We were attended without any wait time and this will be our one stop wheneve ups come to our mind.
Kanchan from store is super friendly , quick and perfect.. would definitely recommend people..
Wonderful experience, social distancing setup perfectly, efficient and great customer service. I will come here for all my shipping, etc.. PS Avoid the UPS in Newark.
A very excellent service I went there for shipment and the employ name was Mariam she treat me very politely, she explains everything she is doing and it’s very clear her service made my day thank you
I wish I could give them a negative score.I sent a mail through them with Certified Mail, and paid a double price with what I would have to pay if I went with USPS.I couldnt track my mail, and it went late. I asked them, but they blamed the USPS instead. They even told me to go to one of USPS location to asked about my mail status.Horrible customer service. DONT EVER GO THERE. YOU WILL ONLY GET DISAPPOINTED.
Store is neat and the staff is very friendly here. Especially the ladt named Dina who was very helpful in assisting my parents for the notary work.
I go to this store a lot and everytime i go get a great customer i know all (dina, steve, ali , laura , mina )of them working their and they all are very nice , super friendly. thanks guys for helping me all the time with great smile
Dina was very helpful and knowledgeable and helpful. She gave friendly service. I would recommend this location to others. I will return.
I’ve been there and Dina did help us she was so nice and friendly and she did her job really quick and fast!!!!
Got the Notary done by Hina Ali. She is very helpful and polite. Great service. It cost $15 per signature
Avoid, avoid, avoid!!!Before using this store, try another store as much as you can!! UPS sent me a notice that my package is READY FOR pick up, yet the front desk told me they dont have my package yet and I should try to come back at least an hour later. Either avoid this store or maybe UPS all together!
Never had any problem with service or the employees. My packages got to me even with the wrong address. They have gone the extra mile to get me my mail. Interesting mix of employees. Love it !! Yall are great !!!
Fast and courteous service...very knowledgeable and extremely patient. They even fixed my Wi-Fi on my phone when I asked...Im not phone astute. Will definitely go back. I dont understand the bad reviews...the staff I encountered were all that and a bag of chips.
I went to ups store to notary my document and the lady DINA was awesome my work finish just in 5 minutes to fast great job.
Amazing as always. Lady called Dina is so professional. Glad I came here. You guys will always have my business with you. Thank you
Dina is very helpful and patient. This is my favorite store in Fremont for notary and shipping. Thanks to Dina and UPS store.
I was here for notary and Dina helped me get out swiftly😊 she also warned me about car break ins in the area which probably saved my laptop on the day👍🏽
Dina was nice & accurate to help me.I came RE finger print last time and this time for other one. Thank you for fast & accurate work!!
The staff is very kind and helpful especially. Mrs.Dina she was very caring helped me to drop off my package .
Came here for notary service. The staff were very nice and helpful. Especially Dina and ali did a great job.
DINA from this UPS store is very good and helpful and very supportive and very polite towards the customers and she helps a lot about notary service.
After shipping three boxes to LA, I was shocked to have one delivered right back to me! After calling to complain about it, I was basically told to bring the box back in so they can reship it. I received no apology or anything at all. Not even a thank you when I drove the box back to the store? I will not be stepping foot in there ever again.
Dina Ali is great. Very helpful and patient. I recommend to always go to her for your notary needs
Dina is amazing with all the help including the notary services that we required at the UPS store.
Dina and the rest of the store crew made sure I was taken care of. Great service at this location. I totally recommend this place!
Dina and Ali were super helpful. I sent my college applications through them. Hassle free and very amicable people
Thank you Laura for helping me witt computer puenting. Thanks Dina for ink finger puenting. The UPS at fremont hub is superb. Great service
Can they be any slower god they don’t know what they are doing
Good service.Recently again i have visted the store for scanning a document. Do not do scanning here. Worst quality scanner i have ever used... and it is so expensive.
We have been there for notary works. Dina was very helpful. Best place to do your notary works.
The service is really good at Fremont hub, Diana helped me with the patience’s,happy with the service I would like to come back thank you UPS.
Overall a great UPS store that is clean and responsive. Fazale is great.
Excellent & helpful staff, I am very happy they did my fingerprints on time at 05:00pm, I really recommend this store,
Though it was closing and I needed to urgently get some documents notarized, they were willing to stay open and help me. Very kind people and truly helpful.
Worst customer service experience. Two young boys at the front office had no idea what they were doing. Did not know how to even give me a customer service phone number so I can take care of the issues. Extremely disappointed.
Thank you Dina for helping me notarize my paperwork. Service on this store was very good.
Great service at the store. Especially from Dina, she was great in getting us sorted out.
Great service at this store. Dina helped me out with some complex issues with international shipping.
Very courteous staff. Fast and easy to do business with. I went couple of times to return Amazon packages
So glad to came to this place for Notary, Dina she is very nice and helpful, she did a great job.
Excellent Custmer service at this location.Thanks UPS and thanks Dina.Will come back for sure! Worth more than 5 stars for sure
Dina was really helpful with shipment!!! Def of my go to places whenever I need to drop off a package.
I visited this store and Dina helped me with AT&T returns and she was very helpful. Freindly staff and I will visit this store again
I am pretty much happy with the way staff has responded. Theyre so professional magnificent with the hospitality and service.
Ups service was really fast and friendly. Dina is really helpful. Will be back to the store again
Aisha is very helpful because she helped me to ship my package without any problems.
I went to print and mail some documents. Fast service they have computers and the lady Dina was very kind and efficient. Thanks!
Great, fast and friendly staffs. This is my go to place for my returns.
Dina helped me with my livescan. Very good customer service! Store has great customer service!
Thank you Steve for the great service.You always greet with a smile and very helpful.Will come back again!
Dina is the best! Great and quick service! Very clean store. Will come back!
Dina and the employees provided friendly and kind costumer service. They were patient and very helpful.
Came here to send a package.Dina was very friendly and helped me to get the job done with ease.
Dina thanks a lot for your service, I always had very good customer experience.
Loved their service. Dina is the best, helped me so much. Did everything accordingly 🤗
Good service. The lady in 3:30pm shift was very helpful and gave prompt service for my shipment
Ups store at fremont hub is centrally located.The staff is very friendly and helpful.Dina helped me with live scan very professionally will go back everytime.
This store is awesome! Very helpful people especially “the lady with the scarf!” Thank you so much!
Store has got good facility to get fingers printing and ms Dina helped us a lot out of her way to get it done.
I stopped by the ups store dina ali was very helpful quick and good at what she does nice woman
I came into my receipts scanned. I had a lot, and Ryan the trainne helped me scan all my receipts in the way I want. good service
Its the worst ups Ive ever been to, their machines dont work, I couldnt even send a fax and the worst thing I paid almost $ 3.00 to print a sheet and it didnt look good 😡
Nice store looks clean and bright. Friendly atmosphere and work done very fast. Thank you Dina..☺
I have been to this store many times, The staff is very customer friendly. Ali is very helpful in finding best delivery options available.
Friendly and helpful staff!
Staff were very helpful and patient. Dina did a great job!
Dina was great at the UPS store. Great notary service! Fast and efficient!
My favorite store if I need to ship anything. The staff is always helpful, polite and knowledgeable.
I just got amazing services from Dina! Very friendly environment and great customer service !
Staff is very kind and helpful. I visit this store very often.I have done notary here, staff is very supportive and knowledgeable
I was there for making a notary, it was quick the customer service associate named Dina was so helpful and cooperative.Thank you Miss Dina for all your help.
Very impressed with the great customer service provided by Dina! Thank you UPS store
I trust the people at this store. They do great. Shoutout to Dina, who is super cool.
Went to the store for notary service. Dina was great great . Quick and very professional.
Nice and professional. They helped me tape up my amazon return package.
The whole staffs service was great and finished very fast and shipped my package.
So rude and un professional staff and cheating UPS customers. i have seen some other customers also arguing with staff
Sarita helped me shipping my documents. Her service was awesome and she is very helpful.
Extremely slow. We stood in the line for 10 minutes while the same people were being helped and didn’t seem like anything was being done to speeden it.
I was here for the notary. Dina was so helpful in explaing the processs and she was so quick in the documentation.
Service was excellent. Staff member Dianas service was highly professional , thank you
Good service provided by Dina and location is very nice.. will definitely come back again
I was very happy that they safely kept the documents I accidentally left and took the effort to call me and remind me about it. Thanks!
4.2 (199 comments)
Review №1
2022-03-18I was just in store to ship a package I had already a printed label for. The clerk, after I had waited quietly and patiently for 15 minutes, scolded me for waiting in line when my package was a drop-off. I was initially going to buy a box but realized my company card was not present. I wanted to ensure my package was taped, it was extremely small and asked if she could kindly place two tiny pieces of tape on the box... another customer was giving the clerks a hard time, I HOWEVER was extremely polite and patient so I do not appreciate the attitude and service I was given because youre frustrated with another customer!! Be kind.
Review №2
2022-04-28Hours are good, but always count on there being a wait. They really should make some sort of effort for the customers with mailboxes to get their mail without needing to wait in the long line. Today I waited 25 minutes to get my package and there were only 3 people in front of me. By the time I left there were about 7 people in line behind me.
Review №3
2022-06-03I was there today 6/2/2022 to drop off an Amazon return. The clerk there was annoyed that box was not taped up. She said that she would tape it up for me this time around but the next time she would have to charge me for taping up the box. She then asked me if I had the Amazon shipping box it came in. Before I could answer, she said do you want to BUY a box for the item or ship as is? I replied its an Amazon return, thinking my reply would register the returns procedure for her but she seem to ignore my response. I am surprised that she wanted to charge me for taping up the box and even tried selling me a shipping box for my return which was already in a box.I thought the UPS employees are suppose to know the procedures of an Amazon return. It clearly states on the Amazon return page Show the return code below on your mobile device to an associate at THE UPS STORE, who will scan the QR code, PACK, and ship your return for FREE.
Review №4
2022-07-29The front clerk said she was going to charge 3 Dollars just to get a medium box taped, when a tape itself cost around $3 itself in their store. I personally thought it was very rude because without customer there would be no business and there wouldnt be any need to charge for any tape. Thats not how you treat customers, its what you call very poor attitude and poor customer service. Never heard such harsh reality, these kind of negative treatment/service shouldnt be ignored or excusable. I dont know how long they have been getting away with this type of rude treatment and highway robbery. 3 whole dollar for just taping a small box? Really if you go to the Dollar Tree store you can easily buy One to Three tapes with that $3 Dollar, yes a Dollar has a lots of value you can feed a child for one whole day with just a 3 Dollar in USA and even more in poor countries. You should know the value of a Dollar, its not for free for bad/rude service.
Review №5
2022-05-08They have a good staff and I would like to give special credits to the powple working remote Ms URMILA. She helped me resolve my case of lost package. She helped me raise my claim and kept me updated and got me my refund.
Review №6
2022-08-23Steve did an excellent job of making the box and packing. Very helpful, knowledgeable and polite.
Review №7
2022-05-03This store has been really helpful for me with shipping and notary services. Dina, the notary, has been so so helpful and so kind to me. Thanks Dina!
Review №8
2022-06-01The store team are nice but the UPS service is the most worst post service, some drivers are not deliver the packages at the right address, losing packages, claim ticket is taking 8 days and is not finding any packet, you need to go back to the store to make complains and is not fair, I will never ever use UPS service, they are not doing the service you are paying for, and losing your shipment.
Review №9
2021-11-06Super unprofessional and poorly managed location. Worst UPS store I experienced in my whole life. A rude young lady asked me to turn in my ID before I can use the dolly. I tried to avoid touches during the pandemic but I have to follow their POLICY. I called UPS thereafter and they said they do NOT have this kind of policy. Then they want to charge me $5 to print one piece of UPS Return label. Are you kidding? Stay away from this location.
Review №10
2021-11-23The worst service I have ever experienced. As long as you need to return your amazon parcel its fine, else the service here is pathetic. The printers here does not work properly. Even if you pay 20$ for the print outs and the prints come out half cut and does not even get one print, it is not the stores mistake. We need to place another chargable request. Then even if they agree to give the prints from UPS system, the old lady here calls it a favour done to you. Zero rating to the service and negative rating because of the attitute which they show towards their customers.