Phone: +1 619-425-8520
Opening hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–1:30PM
  • Sunday:Closed
Edit info

2.7 (78 comments)

Review №1


They charge $1 for taping your amazon return when they are suppose to provide you with the packaging. They have a 2 star rating on google for a reason. Not a great customer service either too bad their isn’t another ups in the area.

Review №2


What a terrible place. Save your time and go ANYWHERE else. Yasmin Galvan, so called manager has no people skills and offered terrible customer service. Ive never experienced something like that. She doesnt deserve to be manager but I guess they were desperate. Just dont go! Beware!

Review №3


I have come here to drop off my mail in the drop box many times. Today I had to come in to get something printed, I was in and out in 5 minutes. The staff is really friendly and helpful. It is $1 for the first page printed and then 50 cents for every page after that.

Review №4


Really busy today but the two workers were doing all they could to take care of the customers. They did a great job!! I was able to jump on their computer and get my documents printed out within 10 minutes!!

Review №5


Edgar, the guy that does notary at the store is incompetent, rude and useless. This store is a rip off. They wanted to charge me $62 to send a letter to Canada. The post office charged me $1.30. There is no excuse for such high prices and disrespectful service. There is a reason why this store has an overwhelming amount of negative reviews. Total scam. Avoid at all costs.

Review №6


I usually come here but after today I will be taking my business elsewhere! They told me my package needed tape or another envelope so they charged me for one inch of tape 🤦🏻‍♂️😂 and they charge 0.95 for using card

Review №7


They tried to RIP ME OFF, Beware! These people charged me $22 to print out a 17 page document in black and white. I always go to the UPS stores to print my invoices and documents and Im SHOCKED these people are this desperate for business they rather rip off their customers. I recommend Print Mart which is only 1/4 mile away. Stay away from this UPS Store.

Review №8


I love this branch of ups they are always friendly and I take my returns from Amazon here for drop off, they make it fast and easy! They carry a good variety of packing and shipping products and are very helpful. They also offer private mailboxes at a fair price.

Review №9


I have been here in California 6 weeks and own a business and my own product line. I have spent tremendous amount of money shipping to my customers. An employee told me about the house account that is on the UPS site where you can pay weekly or monthly for shipping but I was not aloud to open up an account initially just giving the run around with setting up the account but the last day I will ever spend my money here. I will take it to another store that will honor the House account. The service over the six weeks I have been in California its been satisfactory.

Review №10


WARNING>>> About mail boxes at this UPS STORE #5244. I recently paid for a mailbox for 12 months. I ordered some stuff on Amazon. I picked up four packages after they arrived four days prior. I was charged $18 storage fee for TWO DAYS of storage, at $2.00 a piece. There is apparently a two day grace period to pick up, on my contract. I’m glad I did not wait two weeks to pick up.I did get emails from this store, to pick up my boxes, but they never mentioned penalties or fees.Previously, I have used three other UPS stores, and have never was been charged a storage fee. If you really need to get a mail box, I would recommend the UPS Store on 591 Telegraph, as they are TOP SELF, and have used them for over four years.Because I still have 12 months on my contract, I’m going to stack my packages (Amazon, Ebay and Fedex) and have them delivered to a friend’s house, and keep my inconsequential mail at this store, until it expires. And instead, will take my friend out to lunch for the favor.Attached are exhibits. I had four packages, and supposedly they charged me nine times, instead of eight (2 days (at $2.00) X 4 packages should equal $16)? They must be desperate for donations.

Other Shipping and mailing service Nearby:
  • 2.7 ·(80)

    United States Postal Service

    from this place 1 mi

    I had my passport appointment here today and was expecting poor service based on the reviews I re...

  • 4 ·(34)


    from this place 2 mi

    I would like to share my pleasant experience with Ms. Claudia. She is very helpful, kind and very...

  • 2.2 ·(109)

    United States Postal Service

    from this place 2 mi

    Dyed yellow hair worker named Kathy shouted at me. I asked her a question nicely about a purchase...

  • 3.5 ·(1)

    UPS Access Point location

    from this place 2 mi

    Excellent staff. Excellent service. Def a great place to go for shipping needs. Highly recommended.

  • 4 ·(1)

    UPS Access Point location

    from this place 2 mi

    Great customer service! Fast, no wait, safe distance and masks.

  • 4.4 ·(21)

    The Mailroom of IB

    from this place 3 mi

    Fair pricing, friendly, safe and secure for mail and package delivery.

  • 2.7 ·(29)

    United States Postal Service

    from this place 3 mi

    I have a P O Box at this post office. I thought it was a safe place. My P O Box was broken into a...

  • 2.6 ·(48)

    United States Postal Service

    from this place 4 mi

    I got a Po box here a couple weeks ago, and received my FIRST package. I did not know where to ge...

  • 4 ·(48)

    The UPS Store

    from this place 4 mi

    I stopped at store 0250 on Telegraph Canyon Rd in Chula Vista, CA to do a multitude of things and...

The UPS Store in other cities: