Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (28)
Says its open from 10 to 6 get there and theyre closed between 12 and 4 I drove all the way from Pine Mountain Club which is about an hour away. Trying to rectify a situation where they didnt deliver a package and now theyre charging me twice for not delivering a package I believe Im going to start using a different delivery service. It is almost impossible to talk to anybody about any problems. If youre lucky enough to get a live person its somebody that is so far away they dont know whats going on and they can only give you the standard answers.
I use the UPS team for many of the American Heart Associations printing and promotional projects. Their team is extremely friendly, and they have excellent customer service! Not to mention they have incredible prices, which is crucial for us as a non-profit. There is no place in Bakersfield where you can get better pricing than with UPS. Truly, Ive checked.They can work extremely quickly, sometimes turning simple print requests around in just a few hours. I would highly recommend using The UPS Store for any printing and promo services--especially if you are a non-profit!
I got a great deal online for printing biz cards that would be ready by Saturday. On Friday I was invited to an after-hours networking event - friendly and helpful staff stepped up and got my cards ready over a day early, and in time for my event. Thanks!
Zack was a huge help. He went out of his way to help me search an address where I needed to mail my item. He was so patient & extremely courteous towards me. Alyssa(cashier) was very pleasant as well.
Incredible service!I walked in to pick up a package and groaned when I saw it was busy. The Manager saw me and, before I even got the claim slip from my box, one of the employees in the back had my package ready and waiting at the counter! I was in and out in 45 seconds rather than having to wait in line for several minutes.
Big Big 0 star, Very bad service, No professionalism. During my visit, Sabrina Pruett, was helping me out and Somebody came after me. She left my job halfway and started helping him out. Initially I thought that she would just answer him and come back and complete my task. But she completely ignored me.. Finally, I had to tell her to complete my job first and ask for more help to help the other customer. She also doesnt have a smile on her face and her body language was completely like a a rude ass having some serous problem in personal life and bringing to work. She is a notary and she messed up on the date on the documents!!!!!!. I realized that and I had to go back to get this corrected. After the correction, she didnt put the initial at the correction !!!!!, What the hell!!!!!!! This kind of staff they have at this store. Dont go there, to see complete morons. One of worse service experience I ever had in my life.
The staff are helpful and fast. I have returned items back to Amazon here and they make it such an easy process.
Very friendly staff. They allowed me to email them a document and they printed it for me in store for free. They also helped me notorize a document quickly and efficiently.
I had Christmas cards printed and ready in 2 days! The staff is amazing highly recommend!
Says online theyre open on easter and just close early but I get their and says they’re closed all day 😐
I visit regularly and Im always impressed by how efficient this place runs. Definitely has good managers.
Friendly staff, excellent service! Tip : you get a discount if youre a AAA member or teacher
The staff are so terrific and positive.. i know i get on their nerves for always having them check my box...
They are the best. I dont live around here but always come here. They are so quick and accurate. Recommended!
Poor costumer service, staff not so friendly, definiyely never come back to this branch
Don’t go to this one! They lost my package and doesnt want to help!!
Staff is very friendly. Highly recommended!
Pretty good.
4 (28 comments)
Review №1
2022-05-27Sabrina went above and beyond my expectations! She is super friendly and knowledgeable! I highly recommend this staff and store to all my friends and family ! Keep up the great work team!
Review №2
2022-05-31This is the best UPS store in California. They have some of the nicest staff I’ve worked with. Thank for Brenden for all the help!
Review №3
2022-07-05Excellent customer service, Malaysia was really helpful n friendly. S good employee to have, Very thoughtful n professional.
Review №4
2022-08-02Xenophobia I went for an identification and they did not want to assist me they were rude and did not give me my package just because my ID was from another country (europe) Really terrible service that such ignorant and rude people have workingI want report this girl
Review №5
2022-06-09I buy from Amazon and this is one of the return shipping options. They are very nice, once they know you are a customer.
Review №6
2021-03-01I recently purchased a very expensive guitar from a friend in Bakersfield, CA and he shipped it to me in in NC by taking it to the UPS Store in Bakersfield. Due to the insurance on the guitar, the manager had to make a special shipping box and packed it for the cross country ground shipping. I was on the phone with my friend when he was in the store so that I would know what the cost was going to be. I need to preface that Ive shipped lots of guitars and other instruments all over the country and I also use my local UPS Store, so I was a little surprised at the cost that was charged for the packaging/boxing. However, I knew that if it was boxed and packed at the UPS Store, it should be safe for the long trip. I had the package held at my local UPS Customer Center and I was floored when the box was brought out from the back. This was the biggest box Ive ever received a guitar in. Seriously! This was like the size of a small refrigerator. In fact, the box was so large, I had to open it in the parking lot because I wasnt able to fit it in my Subaru. Once I cut away the custom made box, again, I was amazed! The interior was filled completely with large packing air bags. The guitar, in its hard shell case, was placed inside a thick clear plastic bag which was taped closed. Then the bagged case was ensconced in a foam wrap. All of that was then placed in bubble wrap and taped closed. There were so many layers of protection that I couldnt believe it. As it turns out, this package got delayed due to weather - probably icy conditions in TX - and I was worried about whether or not the guitar would have suffered finish checking damage to the nitrocellulose finish. When the UPS CC agent brought this massive box out of the back, I was immediately relieved because I was certain that the guitar was going to be unscathed. I was correct. I am almost certain that the incredible packing job performed by the UPS Store manager protected this guitar from damage from the unforeseen wintery weather delay that held the guitar up for three days. In the 30 years Ive been buying and selling instruments, Ive never seen such attention to detail or packaging with such a degree of thoroughness and professionalism. After the unboxing, every single penny I paid for this service was worth it. If I lived in Bakersfield or nearby, this would be the UPS Store that would receive all my business! I actually called the store to compliment them and thank them for a job that was beyond well done!
Review №7
2020-05-29Just stopped by this UPS Store. Ammmmmazing service! The staff was very helpful and provided fast service. I had a heavy box and they even came out to carry it in for me. I was returning Amazon packages. The whole process took no more than 2 or 3 minutes. Keep up the great work guys! My new go to UPS Store for sure :)
Review №8
2016-01-21I use the UPS team for Bakersfield Heart Hospital’s print projects and promotional items. The team is very friendly, they take pride in their work and exhibit excellent customer service. I always appreciate a business that works to make my life easier. I have requested print projects with very short deadlines, and they are always happy to meet and usually exceed my expectations. Their prices are extremely competitive and in most cases, much lower than I have paid elsewhere with the same or even better quality. I would highly recommend using this UPS Store for printing and promo services!
Review №9
2020-12-29Paid for a package on 12/24 in the morning. Couldnt find any tracking info on the UPS website until 12/29. Now UPS says they received the package on 12/28. I will call BS on this. Dont see why the package couldnt have gone out in the afternoon on the day I paid for it, 12/24. Either way why does the system show the label was created on 12/28 when my receipt says 12/24 in the morning?
Review №10
2019-08-30The staff is wonderful. However the owner way over charges for simple things. They wanted to charge me a $1 per page to scan something to my also email. Today I came in to return an item and I had the return slip in my email. They wanted to charge $2.50 for one black and white print so I could print out my return slip. Thats price gouging considering a lot of people probably show up with the return slips in their email. Not everybody has a printer at home. I think this needs to be changed. Thats a ridiculous price.