The Salvation Army Thrift Store & Donation Center in Riverside
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Riverside, Riverside County, California, US
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Health and safety
Accessibility
Planning
Site: http://riversidearc.salvationarm...
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:10AM–6PM
The Salvation Army Thrift Store & Donation Center in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Walked in. Put mask on. Took it off. Was asked to put it on. I did. I tried to have a convo with the cashier about how masks do not work and the people I know who got c19 who wore masks and she stared at the wall and didn’t even make eye contact. Then someone else followed me and told me to put it on. I told her stop harassing me. Well then leave she said. I was leaving anyway because they did not have what I wanted.
Had the longest time without coming to this store till now. What a big change it has made! In the beginning of 2018 was the last time in this store, it looked like a very messy garage. However I decided to give it another try and I was so happy to see the big change it has made! I was talking to a young man name Jacob (Great person to talk to and very helpful) found out he is the new manager, You could really tell that this store is under new management very satisfied with customer service! Will definitely be coming back.Salvation Army store in Riverside10020 Magnolia 👌
This is our 1st time at the Riverside Salvation Army. Immediately upon entry, we were welcomed and greeted by team member even with her being busy ringing up another customer. It shows the 10-second rule applies here. This Sam team member assisted us on the sales floor and was very polite, professional and knowledgable of the store. We learned that Cesci (forgive me if mis-spelled) is a Store Supervisor. I must say, she sets the tone of true CUSTOMER SERVICE and I hope her team follows her lead!We reside in Temecula, CA and will happily make another trip to the Riverside Salvation Army off Magnola. Great service means everything to us! Thank you for yours!!!
To all who reads this Sherry the manager at the salvation army was amazing her employees as well. Went inside for help clothes, luggage, and shoes and without a care in her mind offered them to my husband and I ..I am more than grateful for the help we received today God bless your employees and yourself, and family may you continue to help those in need ...thank you from the bottom of my heart. .....much loveLiz and Jimmie ortiz
Fifty percent off there already low prices, I was shocked Hadnt been here on years, but was in the area with some time to kill, so I figured why not. I walked out with two blouses for under five dollars. However, they need to better organize the clothes by size, not just by type. They would probably sell more. I know I probably would have bought more if they had.
I was there looking for blankets to put in my dogs house. I found a comforter that was priced at $80!The stuff there was worse than yard sale leftovers! I couldnt believe they were actually selling this stuff. The merchandise was dis-gus-ting! We were laughing at how high the junk was priced so we looked at all kinds of things...filthy damaged bookcases that should be tossed were $75!Truly a depressing environment.However, the associate were nice.
I have been going to this store for over 20 years my experience its always been good they give very good prices on their products sometimes theyre a little high but eventually the price drops and becomes reasonable people that are there are friendly and as a matter fact I was just there about an hour ago...
I called first to verify they accept box springs. Yes, but trailer is full, come back maybe in a day or two. Went to drop off but crusty, cranky old man in back wont take it. He says common problem, office says yes, but they wont take. He is very offensive, not nice at all. Go elsewhere and dont put up with their unpleasantness.
I am a triftstore fanatic and this is one of my favs.Great low prices. And on top off that they have 50 % off sales or dollar tag days almost everyday .i never leave empty handed from here.the location can seem a little bit sketchy because a lot of homeless tend to hang outside but besides that the customer service and deals are a steal.
Dont bother trying to donate to them.... Unless you give them 5 star new in the package name brand items they turn it down !I scheduled a pickup of a computer desk, it was in excellent condition but when they arrived the driver said we dont take items made from particle board.... 90% of everything is made of particle board now days, are they kidding?
Have been here several times at this location, even though the pants I was returning got mixed in with the pair of pants I found . I got home and saw they were the same pants I returned. I called back and told them I was going to come back. They apologized the guy Jacob even tryed finding the other pair for me and the girl to. Jacob told me because of the mishap I get a item of clothing for free and the other black pants to. Thanks🌟😊👌
Disappointing. To make money or get donations. They can give you all the info how to donate them. But when it comes to their fair share of helping kids. Good luck finding the person and their number. Nobody knows that info. Then they call themselves charity. Yeah, for them to make money and pocket it.
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3.9 (122 comments)
Review №1
2022-02-21Salvation Army has always been my main donation center for donating anything with value. Unfortunately this location has consistently had the laziest and least helpful donation workers Ive ever encountered. They are frequently not there during the posted hours and when they are there, they are unbelievably unhelpful. Ive brought a lot of stuff here from rummage sale leftovers but Good Will is my new spot I guess.
Review №2
2020-01-10They Remodeled the store now they have the shoes in the front of the store and the furniture in the back of the store it looks really good well done. they also put in Three fitting rooms so you can try on clothes now which is a great plus they have four areas with that cashiers which is great they have a Lotta new shopping carts it looks nice and clean. I really enjoy my time they.
Review №3
2022-06-27The miscellaneous items were VERY OVERPRICED. For example a roll of plain Xmas wrapping was $5.99. Give me a break. I heard at least three different people commenting on how over priced things were. So disappointed
Review №4
2020-06-29It never fails; great value; great people, and now they have gone all out with accessibility and neatness; space, was just there today and sure enough, the girl at the register did not even mind me running my card 3 times before it went thru; not only superb service but with a smile and great attitude☺️. Speaking for myself and the community here; You guys are Awesome!!🤗🇺🇲
Review №5
2022-06-24Good overall service. The staff manages its store very kindly while answering any questions Customers have.
Review №6
2022-06-07I just left the donation area in the back. I had run to the doctor to get a shot in my hip and was going to drop off six heavy bags of clothes. I pulled them out of my car and left them by the gate and asked the man in the truck if I could leave them there and he said no. He was much too busy talking to another person that had a little box of goodies to donate. So hobbling I had to carry four of the bags myself to the truck. He did eventually come get two bags. And then didn’t say a darn thing to me as he saw me hobbling back. So much for the shot. There are lazy people that work in the back.
Review №7
2022-02-28My favorite thrift store. Great bargains and discounts almost every day of the week. The poor cashier could have used some help because she was very busy. She still did a wonderful job!
Review №8
2020-12-05Waiting to make a donation...its 10:20...website says they open at 9 and gate says donation drop off starts at 10. Neither seem accurate. We were told someone would be just a little late.UPDATE: We went in to ask how much longer until the donation person arrives or if we could get a donation receipt from the store. The cashier, after complaining about her job to the customer in front of me, says they dont have anyone and then asked if we already unloaded. We had, as did about five other cars, but we were the only ones who stayed. She proceeds to chastise me for doing that saying they could be fined. Mind you, we were advised by an employee to go ahead and unload and a delivery person was late but on the way. Furthermore, we were the only ones trying to do the right thing and stay until someone arrives. As I went out to tell my husband to load back up, he says the person they called in had just gotten there. Not what the cashier said. Needless to say, this is not a good place to shop or donate. I realize they may not like their jobs but come on. The only reason for two stars is the donation person who was filling in was very kind, had been called in at the last minute and seemed to be trying his best. Show a little courtesy and let your donors know how long theyll need to wait.
Review №9
2020-10-15The store itself is well organized for most thrift stores I have visited. I noticed the cashier seemed to be a bit confused with the customers and transactions once I was in line. I overheard the cashier give a price of $4.50 quite randomly for an item that wasnt marked. Last time I checked nothing is marked at this store customers rely on signs at the ends of shelves and racks. This cashier was clearly not well-trained at the store. When it was time to be rung up myself she squinted her eyes to a sign behind me that had some prices listed. Then as she rung up the second item which was a baby pajama she said and I quote hmmmm $4.50. This must be her magical price for everything she cannot remember the price of. Why would I pay the same amount for a new item in a thrift store versus brand new at a normal store. Unfortunately I didnt buy the item since she did not know the price and was simply guessing it. According to the receipt her name is Genoveva. Perhaps if there is another better trained cashier available I can consider coming to this store again.
Review №10
2021-09-27Pulled up right as they locked the door and left. Apparently the hours on Google are wrong? Would be nice if theyd at least post the hours on the door if they choose not to update their Google listing 😒