Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Many deals to be had in many departments, friendly staff all with clear to read name badges or they write their name on their orange smock, clever. Parking is no problem. In and out because I use the Garden dept checkout as a speedy checkout, during the day when its open, so park by garden section and checkout quick, just a helpful hint
Home depots the best. Been shopping here for years. I always shop here for any home improvement job
The attitude and knowledge base of the customer service team was surprising. Came here because it was closer than my usual store in West Hills. I came in for a refund, with the receipt, but apparently they can’t give you a refund if you don’t have the card you paid with. Not sure how that makes sense. Went to my usual store and walked out with a refund five minutes later.
One of the cleanest Home Depots. Well organized. I used to shop at Van Nuys store but that store is like a zoo.
Although this place is really busy, it was nice to speak with David who help me cut some blinds today. He was very thoughtful and made some great suggestions in choosing which blinds. he was very knowledgeable which i appreciate. (below is an image of the blinds he cut perfectly to fit the dimensions i required)
Two stores say item in stock with a half dozen in each but both stores have zero. Employee my interested in correcting their data base. Want me to try a 3rd store.
Love going to Home Depot. Super friendly and knowledgeable staff.
I spent 10 minutes walking to electrical department and couldn’t find a single associate to wire. I asked associates in passing to Page electrical and I never heard the overhead page.After a few more minutes I make it to the front. I believe I am speaking to the line manager as he pages Shawn (the ASM) and electrical to call him and neither does for another 10 minutes. This is literally the worst service I’ve seen Home Depot offer.I did notice an apron in one of the isles, so the associate must’ve taken it off to hide that he was an associate. And then as I continue my rounds I noticed that the apron is gone. Again, I didn’t think it could get this bad
The worst Home Depot I’ve ever been at I will probably go to a lot of them the worst place ever don’t ever go there go there
Home Depot has awesome houseplant section and they have this cool plant called a Desert Rose!
Great selection, just difficult to find certain items and and not always easy to find an employee to help you
Not so helpful no one working in the tool section and I had to go to the woodland hills store and had an awesome experience.
Recently, I went to the Home Depot in Canoga Park to look at ceiling fans and desk lamps. Their selection of fans were fairly good. However, the selection of desk lamps is what impressed me the most. Purchased a touch sensor light that simulates daylight, bright light, and extra bright light. Love it and how the bendable pole allows for adjusted light overhead. Usually, I dont shop at the big brand stores. But, this was a pleasant exveption. The employees were quite attentive to my needs and provided excellent service.I would rate my overall experience an A+++!!
Quite simple if I cant get it here I go to lowes, the price differences between the two are nothing to complain or compliment about.
These guys need more customer help on the floor.
Store is constantly understocked, manager and delivery service is incompetent and unorganized.
Returned broken Husky ratcheting wrench I owned for 10 years. The first customer service rep told me she cannot do it if I dont have a receipt. Wow! Where am I suppose to find that receipt? She said to call Husky directly. I thought it was that easy after reading posts that it can be returned no questions asked. Requested for a supervisor and shes hesitant but finally gave in after telling them why advertise that its lifetime warranty no question ask if they cannot honor it. HD need to train their desk reps on issues like this. Otherwise Im happy to get replacement and looking forward to another 10 year on this hand tool.
They have it all A To ZGoing just in and out you can spend $500.Its not a home depot it is a Bank
Great trips to Home Depot. Christian, Jarod, Christy, and another young man whose name I did not get were very helpful pushing my cart full of rocks, picking up the rocks and placing them in my cart and then my car. Home Depot had everything I needed in easy to find places.
Excellent service. As I entered The Home Depot, I asked one of the Sales Representative for help and he was glad to assist me, he even notice that I could not find an unoccupied shopping cart and immediately supplied me with one. I was impressed with his kindness as well as his product knowledge and product location. As a result, I quickly found everything I was looking for.Thank you Roscoe Home Depot Sales Representative!!Job well done!!👍 I Give ⭐⭐⭐⭐⭐
Home depot never disappoints, All employees are always ready to help.
I ordered something online and it came beat up. Don’t even know what I can do
Im giving 0 stars for costumer service. You cant get hold of anyone in this store. Theyre not answering their phones either. Item availability online is not accurate
Typical Home Depot store. Well stocked and helpful people to guide you through the monstrosity of items and isles. Some items were a bit sparce due to supply shortages, but overalll plenty of atick on the most important items.
Didn’t have everything I wanted but had most of them. Would still come back of course.
Have only the highest praise for the service, start to finish, from Jetsons Carpet Care. Professional, prompt, competitive and thorough. A class operation. So reassuring that pros do still exist.
I absolutely love home Depot. You can find just about everything you need for your home from paint to appliances and everything in between flooring cabinets fixtures blinds carpets all the tools you might need to install. You can also find everything you need to make your garden beautiful potting soils and plants fences and pictures they also have lighting for indoors and outdoor of your house and lots of seasonal items they also have a large variety of patio sets and cabanas fireplaces fire pits waterfalls water fixtures just about everything.
You find what ever you need in this home improvement store.
I got what I wanted. If I dont get it here I go to lowes. No comparable price differences worth mentioning.
Very helpful staff. The parts of the layout of this location are abit confusing or even congested.They have an amazing garden center. Easy checkout and customer service area/department.
I was looking for some electrical materials for the job site in Northridge, CA. I stopped by the nearest one, but I could not find all kinds. I visited another one after one, and compromised some materials for another replacement due to no scalability. These days there are not enough stock for regular electric materials even with Home Depots.
Good local hardware store with a decent amount of supplies and friendly employees. 4 stars out of five because it doesnt have as much as its big brother in Van Nuys, but good enough for many immediate needs, and well stocked for many projects.
Great customer service, the item is well packaged, highly recommended for the hard to find replacement parts.
I called this Home Depot to check if they actually had an item that I was looking for. They answered the phone many times, I gave them the SKU number many times. Every time they would just put me on hold. After an hour, a guy finally went to check, I gave him the SKU number he said he had it. Guess what, they didnt. They had a different item, with a different SKU of course. Worst Of the worst customer service.
I love home depot they have everything I need
The store was nice and clean, well lit, and very organized. Unfortunately it seems like most of the staff that I asked didnt really know where items were located. My advice is if you go here avoid asking the younger staff members Questions. They just dont have the experience or the knowledge. Look for the more mature staff members and point your questions in their direction if you really want answers.
This is the worst home depot for customer service in southern california. Ive waited for help from building and lumber for over 45min 3 days in a row and nothing. The only thing u can be sure of is u will be getting nothing but attitude from their employees. If u want all your employees waisting valuable paid time, send them there.
This Home Depot has good friendly service and staff. The problem with it is its too busy. The parking lot is usually full. There are lots of people in the parking lot looking for work. While they wait, they drink beer, eat and liter and mill and loiter around the lot.Inside, the isles are packed with people with their virus masks half way on with their big noses hanging out.Because the service is good, this is a good reliable place for sunday early morning shopping or, less preferable but doable Saturday morning, before all the crowds and winos show up. In and out. Sometimes early morning shopping works during the work week too but even early can be busy as the construction workers show up to stock up with what they need for the work day.
Very bed service at check out, waiting for 15 minutes with the child in line.
Self service garden dept.Check out guy was very helpful. He informed me that if I keep the receipt the flowers we bought have a 1 year guarantee
Maybe next time your Lost Pervention shouldnt follow me so obviously. Even though im a paying customer who spends good amount of money i am followed through the store as ifnim a theif. If i wasnt one when i walked in i sure wanted to by the time i walked out. Boooo!!
At this home depot the workers dont help you at all. If you ask for something they always send you with another person and that other person send you to another worker.
What can I say? I really like the store
This Home Depot is pretty simple to navigate and laid out fairly well. Parking is fine. The employees are friendly and reasonably easy to get hold of when you need something. Their knowledge varies, but Ive come to find that in the plumbing and hardware sections they are usually good. While Im not a fan of big box corporate stores, this one is alright.
Spend over $120 on tools to fix my truck in Parking lot, as they were closing (still with a bunch of customers inside) I asked if my pregnant sister could use the bathroom. Howard the assistant manager said “no.” I said “why?” He responded “I just can’t.” Well maybe I “just can’t” be a customer of a business that doesn’t look out for people that spend their hard earned cash in their facility.
Got the items I wanted. The floor representatives also knew their products.
This Home Depot is a great Home Depot! This Home Depot has all the things that Home Depot has. It has an orange sign out front. They have things that you need for home improvement. They have employees who can help you and they have a parking lot for cars. You can even order things online from homedepot.com for pickup at this Home Depot. If youve never been to a Home Depot before, you should come to this one because youll get a sense of what Home Depot is like. Its a chain of stores that sell the same things and are all called Home Depot.
This location was similar to all other Home Depot locations. There was a large parking lot with plenty of free parking, easy access into the lot and into the store. This location was the only nearby store with the LED ceiling lights that I needed which was a great relief considering none of the other locations had them in stock. The only issue is that customer service was supposed to set aside 20 of the LED products for me and when I arrived, the customer care team had no idea who I was or what I was looking for. While they did still have the lights in stock, I had to go and pull every one off of the shelves by myself after looking around for a hour to find that they were in the incorrect section. The staff were very friendly and I didnt make a big deal out of it but I figured since I had confirmation about them pulling the lights off of the shelves for me, I would have an easy in and out experience. Overall, not a bad experience, just a little time consuming.
Asked them to email my receipt for accounting purposes and was told they would do so. An hour and a half later- No receipt... so I call them back. A woman answers and asks reason for call, then asks for a moment and puts me on hold. 20 minutes later, they answer and tell me that their system is glitching and they have access to the receipt, but cant email it... I tell them I can pick it up and all of a sudden they cant access receipt. Blatantly lying.
They need to mark there pricing signs better (with the product name for example, especially on sale items). I ended up paying $20 more for a product than I expected, because a sign was in the wrong place. Customer service is also lacking in the service part
Clean, and relatively organized. The staff is friendly but difficult to find at times. I frequently visit this store because its closest to where I live. In all the times I have been here though, I have never had an associate ask if I need help finding anything. That would be my only complaint.
Home depot is the go to spot for home improvement. Anything I need for the house I can usually find here. Any tool I need I can usually find here. Now this particular home depot has alot of stuff. However very mis organized. Everything is all mixed up. Heck the staff doesnt even know whats going on or where stuff is at. They need better training or something.
I recently went into the Home Depot located in Canoga and had a wonderful experience. Stan in kitchen & bath gave us amazing customer service and helped us with our online purchase .I’m seriously beyond happy with how easy our pick up was with our chest freezer such a good deal we got . Thank you Stan for keeping us updated with our product and making it so easy to shop at the Home Depot I definitely recommend this location
The service is what sets this Home Depot apart from many many others. Go try it, youll see. From the girls at the front asking what you need help with to the contractor counter in the back. Also, this facility is huge, and Ive been in way to many Home Depots for a credit card carrying person. Great job people, thank you.
Waited 3x for over 1 hour or more each time to ask one question, my phone disconnected each time . Never got to talk to anyone, asked some people who are contractors if they had the same experience, they said yes, they never call for that reason. Horrible customer service
About 2/3 to 3/4 of a normal size store. I like this place because its not too crowded. They usually have 90%of the things u will need in stock as compared to the regular sized stores.
Great customer service from Shawn he researched a part for my stove and spoke to GE customer service to correct a problem with parts that were not received. His time and patience were amazing
Worst experience ever no one knows what there doing. Three large items I bought were damaged. Returned everything and went to Lowes , floor & decor
My wife and I went down to the Canga park store to buy a refrigerator. We arrived at 7:30 pm. We already new what we wanted we just needed a sales person. We waited for 10 or 15 minutes to see if anyone was in the department. Then for the next 15 minutes we had them page for the sales girl until finally a Assistant manager came over to see what was going on. Then he pager for her for another 15 minutes. I was so frustrated by then I told my wife lets go to Lowes At least they have sales people to help you.
Home Depot has most of what the general handyman or even contractor might need. My only complaint is with their limited ability to provide timely assistance. Given they are a highly successful business, they should be able to hire the needed staff. Otherwise they usually have what I need and their prices are reasonable.
I loved the staff at the customer service desk. They really went above and beyond to help resolve an issue. Not sure who tge woman was who helped me. But I could tell she cared.
Terrible customer service. I have nothing against the store and goods itself and have been going here with my family for decades because we live close by. In my recent past experiences, the employees are rude and negligent. When I ask for help or directions, they act like its a chore and seem try to get rid of me as soon as possible. They never used to be, and were always helpful and eager to assist. Now even when I call with a simple question (Do you have Christmas trees yet?), that apparently requires 30 minutes on the getting getting transferred over and over again to different people who refuse to answer theyre phone because theyre probably playing Clash of Clans on their phones. My call would literally come off the waiting elevator music and ring, which is usually a sign someone will pick up soon. Then after a few rings, it was like the employee saw there was a call and just pressed the wait button again. My question would take about 2 seconds to answer! Train your employees better Home Depot, both in-store and over the phone. Dont alienate your customers over small things. Theres other stores out there.
Clean store. Will definitely keep coming back.
Worst Home Depot. Be careful of your card info. They have match ones that rejects your card payments and in the process they over charge you. The machine kept declining my card over 20 times. The cashier said it’s not your card it’s a problem-with the machine. Get it replaced then!
Best place to buy, paint, wood, cleaning, garden, electric, BBQ, you name it! They will have it!! Super recommend
Not the best HD store for getting what you need, frequently out of stock and limited selection of items. Probably why it is not a busy location...a plus for rushing in and out.. if they have what you need.
One of the few things to do when you enter this home Depot is to know what you are looking for therefore addressing on the cashiers or reps at the front door and request to page the proper department. What I found out is no one truly stays in there department which requires you to call them out of their hiding and request their assistance. It makes the process much easier and more efficient. Page an employee and wait for their presence to be known.
Their curbside pickup is not well indicated. If you miss it, good luck trying to get back to it. I just walked in and got my item. They guys was very helpful.
Beware of repaired items being sold as new! This store is not local to me, but was the closest store with a big ticket item not in stock at our neighborhood Home Depot. So we traveled there to make the purchase; although the packaging looked beat up, it was sealed so we attributed that to shipping. Upon opening it when we got home, we found a repair tag, no manual or warranty, & broken parts on a $600 item that we were charged full price for!The only other store with stock is 35 miles away, but we need it and cant wait, so off we go expecting to return this one and purchase a new one. Nope! Because this one had a Canoga Park repair tag, it can only be returned there. So, we bought a new one in Camarillo (stellar customer service, fyi), then back another 35 miles to return the garbage C.Pk. sold us, then another 12 miles home. Nearly 100 miles to settle this issue, plus frayed nerves, and the day lost - too late to complete our project when all was said and done.
Not one of the better Home Depots, but a average customer service. Employees are not too engaged in helping the customers, hard to find them, their inventory is very light compared to other stores. Takes too long to get someone on the phone when you call and the information is conflicting when you go to the store to pick up the item such as water heaters, prices are compatible with other retail stores not the cheapest, on the other hand I think the service is little better at Lowes not that I shop there more frequently.
Sandra from pro service very rude and very unpleasant and unwelcoming I dont know how she even got hired that position . It makes home depot look bad.Daniel from forklift was very helpful and very customer friendly thats what home depot workers need NOT LIKE SANDRA !!
I was sent to this store from another Home Depot, because they presumably had the grass trimmer I was looking for in stock. When I got to the store, I was told its on the truck in receiving yet to be unloaded and that they couldnt take it down immediately for me to buy. I paid for it with the intend on picking it up the following day. Well, its been two days later. The grass trimmer that I paid for is apparently still sitting on the truck waiting to be unloaded. Ive called repeatedly to check on my order to only be told not yet.Two ideas I would like to propose to their management:1. If its not on the shelf - dont tell me the item is in stock since I cannot buy it immediately2. If I have to call you more than twice for something I had paid for and have yet to receive - chances are Im never coming back to your store again.PS. On multiple occasions Ive had their employees suggest to me to buy it online instead. I know I can buy items online, I come to the store, because I can walk out with what I need then and there - apparently not. Next time I might just follow your employees advise and buy it on Amazon.
Excellent got everything fast and quick
You cant go wrong with Home Depot some have better selection and variety than others but basically Home Depot is the place to go for any and all of your home fixing needs
Extremely helpful! I had 2 dwalt drill bits snap on me they exchanged them immediately! Had to also visit the paint dept, the paint tech matched my color did it quickly. The paint was for a job I was on that I was trying to match a 6 year old color and he did it in under 10 min.Thank you so very much!
Great nice staff and right what u need
Home Depot in Canoga is the best when it comes to customer service. I went to pick up my item that I ordered online, the associate went out of his way to make it fit in my car. He was really nice too.
All hardware items under one roof. They sell lighting, refrigerators, dishwashers, microwave ovens, lighting, fans and counter tops. They have a good collection of plants for gardening. They also have a good collection of chairs. Amazing collection of paints is a plus point. Finally clean store and friendly staff.
I disagree with 4.1 the guy in plumbing was awesome and the checkout line guy helped load my truck 👍🏻thank you Home Depot
We got excellent assistance from Luis. He was patient, helpful, and didnt talk to down to a couple of women walking around with a mitre saw looking for a blade - unlike Lowes.
What they say about home depot is true customer knows more than the employees there I ask 3 employees where is a item Im looking for one of them told me to go to lowes they might have the item 😳 boom 😂😂 a customer help me out told me exactly where it was locatedr thanks home depot for at least having an item 😂😂
Order pick up was horrible!! After waiting for them to get my order (which I should have done myself) the associate Lalo left the cart in the middle of the exit and walked off. These were oversized lumber pieces my wife and I struggled to get out the door and into my Jeep while other associates walked by starting at us. Never will I go to this particular Home Depot. Never have I met such UNHELPFUL people working at Home Depot.
They have a wide selection of hardware items. The prices are very competitive and the self-check out stations made it very easy to purchase the few items I needed.
Canoga Home Depot is the worst near Reseda. Terrible customer service and my online orders are always taking extra days to prepare for pickup.
What happened to Home Depot? They used to hire experienced people for every department. The hardware man knew about hardware. The garden people knew about gardening, etc. I go in there tonight to buy a drill and the tools guy had to open a box of sockets to see if the socket adapter was the right size. The only thing he knew was how to work the automatic Key maker.
I ordered a bathtub online. For some reason there was a problem notifying the tub was ready for delivery. It could not take more than 10 days to ship a tub from Ontario to Canoga, I called the store. The person I spoke first, I believe his name is Steve, just mentioned the same information I could already see online. I asked him if there was a way to track my shipment as I had people coming next day to install it and I had already cancelled previous week as showed it was in its way to store. He could not care less and repeat the same info I could see online. I tried again 2 hours later and spoke now with someone at Receiving. His name is Dave(asked his name as he was beyond helpful). He took a good amount of time to figure it out and found out the tub was there ready for pick up. I really dislike the online ordering as it was not effective and caused delays , however, I was happy to know I will not have to cancel a second time and see there was someone with a great sense of customer service willing to help.
I guess after 8pm. The help hides, they are done for the day. I walked around for help without any luck. It was good ercesice.
MOE from Flooring was beyond helpful.I went in to the store looking for Hard wood flooring for my living room, yet I was clueless... to the point that I only knew what color wood I wanted... he saw me taking pictures and samples and offered help. He explained alot and showed me all my options... needless to say he was so friendly with my kids. Awesome guy, looking forward to getting my living room taken care off with his help.
Most of the time I shop at Lowe’s . Yesterday I went to Home Depot because my contractor says they have more items to choose . I said ok and we went there. First we want to see couple Bathroom Vanity .There where no one to help .( That’s happen , it’s normal.) we are looking for some one who can help us. I find guy is working next to it . I request to help me . He said he will find some one . I said ok . 10 minutes, no one come. I ask other person. He said the same . 10 minutes no one come.One more person said same thing .. 30 minutes we spent to just wait .Then we decided to purchas on Lowe’s .Same thing on door.We spend 3 hour almost ..Only get help on paint where we don’t need ..We purchased some items there because that we need for next day.I talk thing about one employee out side , he said great thing to me.’ Home Depot is big company, and people doesn’t have more choices then come here .Manager only see sales . Doesn’t care about how people care or employee deal.He ask me do you have a choice then other then Lowe’s and home depot ?I like it .
Their customer service is very bad, they make you wait a very very long time for simple things and make you think they dont care about you. People like me actually come to the store to learn more about the products and talk to experts but with slow customer service like this your better off buying online and saving yourself some time and gas money.
I always stayed away from any home depot, because in the valley, the quality of work and professionalism goes out the window for home depot. It seems like there is no level of standards that the workers abide by. The place is disorganized, dirty and most of all the lack of customer service.
This is the 3rd time we buy appliances here and Jeff has been the best help you can ask for such a friendly person he dosent pressure you to buy my husband and I always make sure hes there when we buy . We got a washer and dryer and just resent got a refrigerator. He answers all your questions with honest Answers. THANK YOU Mr JEFF SANDERS
I went to the one on Variel and Victory - I drive through the parking lot and saw the huge line and said OH HELL NO, then came to this location... Superfast, no line.. I was in and out!!! Stock levels were great!
Good customer pick up service, i visited numerous time without the need to browse the big store.. online orders..quick turn around
Went shopping for some flowers at the garden area and a young helpful man by the name of Justin was so respectful and kind he took an ample amount of time helping me satisfy my purchase Home Depot needs more workers like him. Good job Justin from the garden !
I went into the store looking for an item that I found out was special order only. But as I was leaving I found a full size golf umbrella for $5. I immediately bought two.
Its an alright HD but theres a lot of unsavory characters hanging out in the parking lot (Im not talking about the day laborers) and the employees are ambivalent at best. Ive been to better locations.
Didnt have the things I needed
Consistently a horrible experience! While doing a nearby remodel job, I have been at this HD enough to know what’s good and what’s bad. If you know exactly what you need and it’s close, ok. “Maybe” they’ll have it, maybe not. But if you need help, DO NOT come to this Home Depot!!! They seem to hate people. On three separate occasions I have needed help in electrical (On one occasion I had an employee scold me for cutting my own wire after waiting 20 mins). I’m here again for a similar item. They have called 3 times over P.A. for someone in electrical and now, after 35 mins., I am again cutting my own wire. This will create problems at checkout and waste even more time. Never coming here again. Heed my warning! Go to Balboa or West Hills. Canoga store does not care about you, at all!!! A ten minute drive to another store may save 30 minutes or more I’m trying to find someone who is actually willing to help you.
Lots of parking, helpful and knowledgeable staff, place was really clean! All you really need in a Home Depot
I went to buy a new refrigerator and after a long time waiting for help someone came and for my surprise he didnt have any idea of what I needed to know about the appliances.Of course I left immediately to other store.
Customer service is horrible in this store, I had to wait half an hour so that someone from the staff would come and cut sheet of plywood in half and while constantly asking for someone, finally someone came out from store rest area and instead of helping to cut it, he just walked away with no help. Walked after him and he said, oh sorry I’m helping another customer, who was nowhere in sight.I would’ve left this store, but apparently next closest home depot have their saw broken.
They can work more and helping people outside getting supplies chairs BBQ Pits. Not much help on the outside . My sister and I struggled getting my chairs up to the counter.. but the customer return center is always good
I asked if they sell premix fuel , theyre dumb worker said its against the law for them to sell it. Asked another worker , I dont know. One last person I asked ya somewhere in 4-6. Wrong , as I walk around the entire store there it was in 1. They sell junk , left empty handed! Never go to any Home Depot again.
Not all Home Depots are alike. This is the best one Ive been to.
I appreciate it our Very soft-spoken and sweet cashier. Even though we were at the self-checkout.
Excellent place for home repair supplies. Large garden center, plumbing supplies, and electrical. Their selection of LED bulbs is unrivaled. Building materials are similar to other larger stores.
I bought today the medicine cabinet for the bathroom, I was happy with their stuff. they helped me to choose the right size, overall patient and definitely friendly.
Poor customer service at the customer service area.... The old lady at the customer service area working on February 8th 2019 at 8 p.m. has no knowledge or poor skills ink customer service should be retrained and if that doesnt work she should go sit in the bathroom and give out mints
Everything is very organized. I was able to find everything I needed. The staff is friendly and very helpful. I will definitely be coming here again.
Its always a pleasure to visit this Home Depot. The staff is very helpful and very knowledgeable about the products. they are the best at figuring out what crazy thing in talking about or explaining.
I booked an appointment with the Home Depot Window Replacement consultant and a guy named Tim showed up, after taking all the measurements for the 17 windows and the patio door he quoted me $20,048.50 for the Milgrad Tuscany Windows and then proceeded to give me big discount of $1002.42 on the whole invoice (total price $19046.07). Same Milgrad Tuscany windows was quoted by Lowes lady for $12,160 a difference of $6,886,07. WOW what a great commission. Tim called and wanted to go ahead with the order and when I told him the quote from Lowes he was rude and hung up the phone then I called his manager named Orr and left a couple of message who did not care to call back. What a bad name these guys are giving to the company. Do these guys really think that we are not going to compare or take more than one quote, sorry Tim I am not wasting $6,886.07, good luck fooling someone else.
I love this place what I like from home depot is that whatever youre looking for youll find it right away because they have everything organized
Crate place to find things to repair things around the home or your condo or apartment but if you actually need help of where to find it in the store your mise will throw something in the air and go that direction cause you might be better off finding it that way good example we asked a more extension cords are today and was told it was the opposite direction we waited 40 minutes to have wire cut because they have it under lock and key but when we finally got somebody to cut the wire they went definitely way beyond getting us all the in all the material we needed including the black to the electric tape
Estela the Cashier assisted me in checking out offer to see if i qualify for a home depot credit card. Very friendly and courteous.
Waited over 45 minutes for help with some wood to bring down a two people that spoke Spanish was joking around with the forklift person way after I was waiting around was helped first not cool 👎 This happened the last time as well but I wasn’t there as long as I was this time
The staff, Freddy, David, Young lady at Cust. Serv. and gentleman in appliance dept...My hat is off to you and any other I have overlooked!!!The above made the (below) situation right. The professionalism was above and beyond...Thank You All.My Story: Ordered a stove and frig on line 11/27/17. (Delivery Temco) Waited for scheduled delivery on 12/30/17 all day... No delivery but a whole lot of false information and horrific customer service even by a female manager. When delivered 4 days later...I was left with protective film on both stove and frig and goes south from there...Im sure the rest can be figured out...Temco missed their commitment and did NOTHING to correct their inferior service. Temco Logistics is the worst company I have ever had interaction with!!! I would not allow this group to collect my trash...Integrity=0 Honestly=0 Credibility=0 Customer Service=0...
The Canoga Park paint department is the worst! They do not observe Customer Service. A short, thin older gentleman is the worst. If he is there, leave & do yourself a favor.
Wanted more selection of the 4 bonnie plants. Was looking for indeterminate Roma tomatoes, but they did not have any. Parking lot has plenty of parking. This store is not that busy compared to the Van Nuys store. It was actually quite peaceful shopping. This stores layout though is awful. Aisles going one way then going a different direction the next aisle over. Overall 3 stars
Like any Home Depot selections are limited, staff is limited to knowledge of what they read on the packaging. Dont bother asking associates for help they never come or are just flat out rude.
Excellent service on ordering windows 9 each.Patio doors 2 each
Hardware, building supplies and materials. Home repair parts & more. Toilets (& parts), hammers, lights, nails, screws, doors, wire, mouse traps, screwdrivers, windows, mirrors, washing machines, refrigerators, vanities, countertops, cabinetry, power tools, extension cords, plug sockets, light switches, batteries, gardening & planting supplies, rubber baby buggy bumpers, doorknobs & thumbtacks - - and tons (literally) more.
Stan was very helpful and knowledgeable regarding the water filters, tools and other items we needed. Also, service was very available. Gal near the self-checkout was helpful. Great.
This store has a lot of stock issues. Being a contractor you have to rely on supply. For some reason this store is out of a lot of materials so you waste time walking the store and then going to another. A lot of times the inventory will say it in this location but its misplaced
It was nice. Went early in the morning and got a great plant with catnip and cat grass for $19.99. The grass died off, but when I cut it back it started to grow back. I had to replant the catnip,with new sprouts.
Ok dont laugh.but i love doing construction.the home depotes.around.the states.are a mans dream.its in my will.to throw my ashes.on the 49ers field.and some of my ashes.at my faviort fishing spot.and the best for last.some ashes in the tool department.and i would die in piece.any work or building.anything.u cant go wrong with my best store in the world.women love the mall.and buying clothes.home depote is my mall.i love shopping for tools.i said i work for free there.all jokes aside.i really love my home depote
Love this place for tools and other stuff. Big parking area.
The parking lot is a bit on the shady side. But once you make it in, the store is well organized, stocked impeccably with a wide variety of all products and has a knowledgeable,courteous staff.
Three workers past by me without even asking if I found what I was looking for
The people who work there are not friendly and they act annoyed. I did not feel like a customer the last 3 times I went. I probably will not go back.
Front door , returning incorrect picked item, got refund, went to another department,was offered service to help me find, LED balbs, cashier was very kind, service was just great. thanks I will shop there just for the service. Thanks again.
I was looking for replacement knobs for my older electric cook top but they no longer stock or sell them.
Slow really slow to replace damaged items purchased online.I been waiting for a full week!!! Strange since item is less than two hours way from store where I have to pick up item when it makes its appearance.I use Home Depot often but this but this really leaves a bad taste in my mouth.
Staff was very helpful and insightful
Love the home Depot! Im like a kid in a candy store there. Everything needed for your house. People that are willing to help.
New scooter carts for the disabled. Clean store, plenty of people to help.
Painted our townhome the exact color we were allowed to by the HOA. quick service and we went to town. Their prices are phenomenal too.
They have everything you need for youre home improvement needs, great service & they are always very helpful.
Store looks much better than what I remember. Good quick returns. Staff was friendly.
This location is always busy no matter what time you go. Surprisingly though the employees are very nice and helpful.
I was please with every individual I asked a question to, or need help in advising or finding. God bless them. Very responsible! Two that helped me alot, and you could see, they do it from the heart: Larissa Home Decor dept, and Jeff Oven dept.
This home depot is horrible they support illegal workers at canoga park they throw trash everywhere beg for work everytime I come here very unprofessional. Go to west hills home depot much cleaner.
Terrible bab.Very bab service, all the employee using cell phone during work hours .nobody can help the costumers. Mean service. 15 years ago this home depot was my favorite now is tooooo saw to visit them.
As usual, The Home Depot has what Im looking for on the first visit We went to Lowes and they only had the most expensive version. Thanks for giving us a selection to choose from Home Depot!!
Large selection good brands decent prices big isles. Price match and retro sale discounts.
One of the worst home depots in LA!!Managers are a jokeEmployees flat out dont care..dont help..dont offerYou ask a question and they have to ask someone elsePro check out is a joke...takes 4 times as longOnly had 2 people in front of me and has been 40 min and Im still not checked out
I love home depot ... they will always find a way to please the customer
3 Xs in the last 2 months they have been completely out of propane. Cant exchange tanks or anything; apparently all the tanks you see in the cages out front are all props... go to Lowes on Topanga & Roscoe; theyve had gas every time. .... update: this Home Depot also doesnt have any equipment rentals
Clean, organized and friendly service. Enjoyed this Home Depot
Called multiple times and was left on hold for over 12 minutes , customer service , flooring and manager did not answer, never got my answer
Because of the surrounding area, the store is prone to shoplifting. Therefore almost ALL customers are treated like potential thieves. Very unsettling.
Good prices just no many associates to help, but store its clean and organized
Good store, really big, needed help finding items, and help was friendly and of great assistance.
Worse customer service experience I have ever had. I waited an hour at the customer service desk with no help. Finally someone arrived to give me some help after I stared angrily at people.
Home depot always great and friendly people...cant always say same about the other customers :(
Amazing Service!One of the sales reps actually climbed up a ladder to retrieve a headrail we needed for our vertical blinds.
Rather disorganized, and the products listed online, as being available in store were incorrect. Customer pick up times are longer than other locations.
Wanted to cancel an appliance order I made in the store, I have yo go all the way to the store because they dont answer their phone
The WORST HOME DEPOT EVER. Order online & youll be sadly disappointed that theyll treat you like a RETURN line customers and make you wait over 30 minutes IN LINE while you watch other people bypass you, who didnt order (PAY AHEAD) online come in, go shopping at the store, go through the regular ck out line & leave when Im still waiting.
Favorite storebought a greaT chainsaw echo 590 fir 60$ saved 75 by applyi g for their credit card
This store is my favorite location they always have had everything I need
I like home depot but they need more personal their customer service could be better
Its an effort to get help employees seem to be unhappy no mood...same at Lowes too
What can I say home Depot, is always there when we need help
Helpful staff for a warehouse environment. They thread pipe which can be hard to find. Prodesk is helpful with large projects.
Good service. Picking up 30 bags of rubber mulch and got a good assistance from customer service guy to load them to my car
Excellent customer service 👍 , Im very happy with the ceramic tiles I bought.
Home Depot has what you need for you have to do whether youre a handy man or a do it yourselver folks! Always staff on hand to help!
Went to the Home Depot on roscoe Blvd in canoga park California they had more products to sell and more employees to help answer peoples questions. Thankfully. Jeanine and Jeanette.
This is a great Home depotThey were busy but always efficient and helpful
Tool Lady was great she actually knew what I was asking for.
Super-friendly cashier!!!Great job; offered me instant $25.00 coupon...!
We found all the parts we needed and waited for the paint department but was grait and fast 😀
Great workers, I wanna say super thanks to Nancy. She was very kind and accurate when I checked out. Keep smiling, thank you!!
Horrible. the service here is deplorable & everything is unorganized beyond all reason. I tried applying to this place in the past & the HR never got back to me. I called multiple times on multiple days & have left multiple messages asking him to contact me & he never did. So rude & unprofessional to not at least let me know that I didnt get the job.
Over themWent to HD Supply better prices helpful people
Not well stocked, out of several items I came in for. They say they will call someone to help you, but no one comes.I Really do not feel they care if they help customers or not..
No line to enter a store on Thursday evening. A quick pick up of an online order.
Hope. Depot is a great place for your home projects. Im here to help people have a home run by the sun, with Sunrun!
This home Depot has a variety of products that other ones dont.the cop personal cameras. Holliday nic nacs
I tried to call someone for hardware for 20 minutes and no body came , I went to customer service and no one came , it seams that you went to the old way , THIS IS NOT MY DEPARTMEN , SO EVEN DO IS A LITTLE MORE SPENSIVE I will go to Lovea
Not to big not to small home depot, easy to get around and find what you need
You find everything you may need for home goods and cinstruction here at Home Depot for less than everywhere with best quality.
I Love home Depot., I always go there and I always find whatever Im looking for.thanks home Depot for existing......
Security guard Mary Lou was incredibly rude when I simply asked her to clarify where the end of the returns line was.
Home depot has great prices, everything is easy to find. Parking awesome.
Very disappointed experience i had at Canoga park home depot they totally ignored me
I have no problem returning things for a reason, I dont buy stuff and return, some customers do that .
It’s great but wish workers were abit more knowledgeable always give u the go around
4.1 (199 comments)
Review №1
2022-06-09Its a neighborhood store for everything. I love the store, the organization, cleanliness, and the people were very nice and accommodating.Im glad I could finally find a rod holder so I can put up my curtains.* I love having a garden center next door also.
Review №2
2022-06-02At present, the Home Depot is selling aHampton Bay 50 Lumens Solar Black Outdoor LED Landscape Spotlight at $5.52 each. I did an online shopping to buy one to see the result. Surprising, the shipping is free, and I am impressed with its brightness, in addition, no assembly is needed - just peer the plastic (Remove Label For Use) off from the solar panel and turn on the switch on the back of the solar panel.As a result, I just bought more via online shopping. Seeing is believing - the newly installed solar light on the right makes a big difference.Hopefully, the spotlight will last for one year or longer.
Review №3
2022-02-27The place is nice and people try to be helpful, but I went thru 6-7 people all of who couldn’t answer questions — both mine and other customers’. Questions like, “do you have any metal hanging containers for plants? “ “Do you have earthworms for your garden or vermicomposting?” Or “Do you know when your next shipment of asylums will be in?” — saw several garden associates just give blank looks. And this is after I asked the price of some flowers that were not marked, and although they were the flowers right in front of the cashier, she did not know the price and had to bring the IR reader to tell me the price. (Mind you, they were all friendly, … just that these are pretty standard questions).Asking for some basic plumbing supplies, we got a nice answer of aisle 12, but that did not have the actual plumbing supplies — it was in another aisle. I feel that the associates need a LOT more training… And one guy who we asked about a p-trap with a clean out valve laughed, but couldn’t say if they just don’t exist anymore, or there was some other reason he was laughing….But the place was clean, had a lot of options for what we were looking for, seemed fairly well stocked, and the prices were average.Since we came with a big truck, it was nice that there is ample parking, The women’s restroom was clean and supplied… so that’s a good point too.
Review №4
2022-06-15I was trying all day to talk to someone about a refrigerator, no one was available, finally at late afternoon I was told to come in store. waited for 45 minutes to talk to someone in appliances, it was the dept or store manager. I had same issues at this location before. purchased fridge at Best Buy.
Review №5
2022-06-11Chris the short white skin guy is the laziest employee I have ever seen. He was supposed to give me a hand putting something in the car he was standing watching me. Doing nothing. The box almost fell on me and he is watching it fall and not touching the box. It’s a shame Home Depot pays someone who is just there and not even lifting a finger He is there to just rip off Home Depot. I wish I got his last name. I hope Home Depot executives read this. He is at Roscoe and Canoga
Review №6
2022-03-29Most unprofessional home depot I’ve ever been to!!! Do not ask the ladies at the pro center for anything they will tell you they don’t have it until you tell them I already went and looked and you have it then all of a sudden magically that item is in stock… It has now happened to me four times as my company is working in the area we now drive out of our way to go to the other Home Depot nearby. And as far as customer service they will stand there talking to each other ignoring the information you’re giving them and then re-ask you to re-give them all the information that you already told them because they were having a conversation with their friend/coworker
Review №7
2022-05-18Worst experience ever at Home Depot. Waited 30 minutes for them to bring out some wood, and then they said it would be another 30-45 minutes. I was there before all the people they were helping. I will never come to this HD again!!!
Review №8
2022-04-25(Pro Department) Terrible.. no one looks at you and if they do they look the other way right away, theyre laughing cursing bunch of young girls, they need a more mature team maybe even a supervisor.. definitely wouldnt come to this so called Pro Department .. they dont know the definition
Review №9
2022-06-07Really good garden center, good prices and availability of fertilizer and mulch. Friendly, knowledgeable staff. Only downside is theres often a drunken, stuttering, drooling, disheveled mess of a man with a thick New York accent loitering in the parking lot, accosting people for a few bucks he says hes trying to save up for bus fare to go to DC and take down the Republican party. Good luck with that -- maybe use the money for some soap and deodorant instead.
Review №10
2020-10-12Lowes knows they aint got nothing on HOME DEPOT. Never seen so much merchandise well stocked clean and helpful staff.The self scanning check out was amazingly functional and fast. In other words keep up the Great Work Guys and Thank You!!