The Habit Burger Grill in Burbank
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Burbank, Los Angeles County, California, US
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Site: https://order.habitburger.com/st...
- Monday:10:30AM–11PM
- Tuesday:10:30AM–11PM
- Wednesday:10:30AM–11PM
- Thursday:10:30AM–11PM
- Friday:10:30AM–11PM
- Saturday:10:30AM–11PM
- Sunday:10:30AM–10PM
The Habit Burger Grill in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
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We got you covered
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Security cameras
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Daily cleaning
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Daily cleaning personel
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We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I have never had issues with this place until today. I ordered curbside pick-up. When I picked up my order half of it was missing, which was not a big deal. I called the location and a very nice lady said shed place a new one for the missing items. So I waited another 15 min, nobody came. Finally I went into the restaurant myself to pick up the rest of my order. The guy who handles the orders was very rude and unprofessional. He said and I quote I remember giving you two burgers, Im not making another one. Instead of apologizing for messing up my order and waisting my time. Not to mention I only ordered one burger not two. Very disappointed, used to love this place!
We just moved to Los Angeles and the online reviews clearly made this seem like the burger place that everyone has to try. I have to agree with the reviews! I had their normal hamburger and it was so amazing. Everything was super fresh and the flavors were just explosive as I ate it. My wife did a chicken sandwich that she is still raving about if anybody will stop long enough to talk to her. I know what youre thinking, and yes it is uncommon for people to stop you on the sidewalk to tell you about a chicken sandwich. But we are in la so people seem to be tolerant of her doing that.I was not a fan of the onion rings, but the tempura green beans were delicious. I also liked the salted caramel milkshake. Its got a distinctly unique flavor that seems very seasonal as we have officially hit fall and pumpkin spice season.
The outdoor areas floor is SO FILTHY that you dont want to walk into that area. Inside not as dirty as the outside but any table which was free it was very dirty & so was under the table floor, it needs a very thorough & deep cleaning.I ordered Santa Barbara grill with sourdough bread, the bread was SO THIN & OBVIOUSLY COULD NOT HOLD ALL THE STUFF INSIDE, IN FACT THE BREAD WAS FALLING INTO PIECES & MAKING A MESS & THEY CHARGED $8.00 JUST FOR THAT. THE ONLY BRIGHT THING ABOUTIT, WAS THE NICE CASHIER GUY.
This rating is for a week ago. Sadly, I am here now and they appear to be really closed... hopefully not for good, but that doesnt help for today, right now. Sad. Posted Friday Aug 14. [Update 6/24] Im happy to report that The Habit Is up and running, and its as good as ever. I was not only just impressed with the food, but equally so with the hospitality and friendliness of the staff. I truly felt welcomed here, and I left well fed.
Great Bistro Burger. Particularly because they left all of the toppings off of it, and I couldnt correct the mistake as it was a take out order. So happy to find an establishment that cannot even follow their own recipes. Would highly recommend for anyone looking to receive a food item/order that is not in anyway what you initially ordered.
This place apparently doesnt know raw meat can make you sick!2 out of 3 times my cheese burger was served raw. Not medium, RAW!You would think that with a name like CharBurger the meat would be cooked.I will not eat from here ever again.Check your meat people, unless getting sick 🤮 is appealing to you.
This place is always good. I have had various burgers and sandwiches here. What makes the sandwiches is the Ciabatta bun. Depending on the time of day, the wait for lunch can vary between no line to a 15 minute wait to order. But the kitchen is fast and they have a team that appears to be on top of things. They currently have a person there to fill your fountain drink too. Seating is somewhat space in this location. Its a corner unit that does have some outdoor seating too.
I ordered two separate meals through Door Dash. The fries and onion rings were in the same bag thrown in without a container. The burgers were in a separate bag and looked smashed. Each company will blame the other. The fact that I can’t get through to speak with anyone in the actual restaurant puts the blame on The Habit for not having the decency to take customer complaints by phone. I’ve never ever had a problem with Door Dash. So this one is on you Habit. Won’t get my money again. Your burgers are good but I pay for burgers and service.
The place is nice. They had a lot of good drinks to offer. The peach ginger was so tasty. I did not give this place a 5* because the did not cook my burger extra well done as I specified clearly. I did let them know and I told him what the consequences would be. They could have offered me to come back for a burger cooked correctly.
The food is always good but had a problem with the manager. I had a coupon for a free birthday burger and the cashier forgot to apply it, so when I brought it up to them she was very rude, unprofessional and accused me of using it twice. I always visit the Downey location but since I was it this area I decided to stop by, I will not be going to the Burbank location again. Very dissatisfied.
I like ordering online and picking up my order so I dont have to wait. The food is made fresh here so sometimes I have to wait for it to be made, but it is worth it because of the quality of ingredients. The chicken salads are awesome!! Staff is very friendly. I have been here probably about 50 times or more.
First time eating here. Quite delicious food. Only got 4 stars because it was so busy and there is limited seating and waiting area that it was difficult for a family of 6 to find an area to eat. When leaving others hovered over our tables to grab dibs so we felt rushed. Due to the amount of people more trashcans would have been handy for customers and staff. Might have just been a busy night but overall I recommend it.
Awesome food!!! Great service! Erika was awesome!!! She went out of her way to help me understand what is in the veggie burger with kindness and no sign of frustration. She is also a very great employee, she never stopped working, cleaning and taking care of customers. Thank you for a wonderful lunch experience!
Pros: A decent chain and place to get a hamburger. If youre gluten-free you can get a lettuce wrap burger and be pretty happy with it. The quality is consistent.Cons: The burgers are good, but theyre not anything to really rave about. They seem a bit pricey for a fast food restaurant. If you are celiac, you will need to ask about cross contamination for the fries (I didnt order fries).All in all, a good experience and Id be willing to go back next time I wanted a burger.
I ordered the char burger and it was TERRIBLE! Huge waste of money! The patty was small, overcooked, tasteless. There were literally two onions on the burger when they say “caramelized onions”, very little cheese, and I asked to add bacon and didn’t get it. I will NEVER order from here again.
I will start by saying that I actually like the food here. What I dont like is the service, or more specifically, their seeming inability to ever get my order right. A simple request to hold one topping results in getting that topping plus others I didnt even ask for. Or asking for a topping to be added (at extra cost of course) and getting every one but the one I wanted. I mean seriously, its as if they take your order then just go make it however they want to. And this has happened not once but on multiple visits. This is the location closest to me, so I dont know if the same would happen at a different one. But lets just say Im not eager to go find out.
Been to this location four times. Three out of four times the orders have been messed up in some way. Once, when we arrived at the store to pick up our online order, we were told the order did not go through their system correctly. Not a huge deal but a notification would have been nice. Today is what spurred me to leave a review though: We were entirely missing a burger from our to-go order! (Yes, I know we should have checked the order before leaving but this has just happened too many times at this point).I also wish they would do something to help keep the food a little warmer for to-go orders because everything is super cold by the time it gets home 7-10 minutes later.
I dont love The Habit. Ive had errors on my orders in the past. This particular visit was the first time that I ate inside the restaurant. It was clean in the lobby. There was limited seating. Nothing special about the decor. The bathroom is difficult to get into. There are only two available and after waiting for a good 15 minutes, the first one I went into was clogged and after another 10 minutes, an employee came out of the other one. She must have been taking her entire break in there. The burgers are standard. Nothing special. I do love the fried green beans. I would go there just to eat that item.
Ordered the cheeseburger charbroil. The beef patty was smaller than the bun. But it had decent flavor. Not the best burger Ive ever had, not the worst either. But if youre in the mood for a decent burger, Id rather go here over McDs. Fries were crispy. Service was great. Place gets packed at lunch, you might have a hard time finding a parking spot.
If I could give it a zero I would. First time they messed up my order and forgot my burger that I got with a coupon I had. I paid a total of 37 dollars and some change for a meal for myself and my kids and husband so I was mad. Then they sent me 3 more coupons for burgers. I ended up spending 23 and some change this time. Sorry, Ill pass. My husband makes a better burger on the grill then this place. Over 50 dollars spent at this location to be highly disappointed. 👎
The habit has a tasty burger. It is flame grilled and The taste shows it. They have a new item, and its garlic fries. I certainly dont need Frys on my diet but they are so good it takes all of my willpower not to order them every time I go. If you like garlic, theyre great.Besides the regular soda drinks, they have a selection of two other drinks. Right now, they have a cucumber ginger drink as well as a strawberry lemonade drink I really like the strawberry lemonade, but I dont need the calories so I mix it with the cucumber drink.When you give your order to the cashier, they will give you a poster-sized electronic device that flashes until your order is ready, then it starts buzzing. I find the buzzing annoying, so I put it on top of a paper napkin and then it doesnt rattle so much.They also have some pretty good salads, too.
Pretty good burger place, I had teriyaki burger minus the pineapple. Their sauce was good, not too much that it made it soggy. I got it with the green beans instead of fries, although the price was high considering the amount of green beans they give you. Would probably stick to fries next time. It was pretty crowded around lunch time, so be prepared to wait a bit
Good food, customer service sometimes un professional, not focused. Sometimes place is too crowded and noisy for dining in. Location is good right on Alameda and San Fernando. Parking and outdoor seating are available. Located in the shopping center by Starbucks and Bask in Robins. I would prefer order pickup here and eat at home. Overall food is good my favorite is chicken club sandwich on Sourdough bread. Prices are reasonable.
Lots of burning pieces of hamburger in my sandwich make it hard to it. I was expecting something better from habit burger, so my first time in habit burger going to be last time as well.Employees were friendly, Restroom was clean and different type of drinks made me happy.
The Habits burgers and onion rings are definitely some of the best around! Definitely recommend their double char burger with cheese and their tri-tip sandwich with BBQ sauce on a roll. If you happen to have a sweet tooth, their shakes are delicious and definitely worth a try. This specific location has ample seating inside and also a nice outdoor patio with a good amount of tables/chairs. The service is always great and the location is always clean.
Ive been to a couple of The Habit Grill in Glendale for many years and ive skipped for awhile but recently was craving for The Habit. I cant see far and have a problem seeing. At this place was quite an anxiety to order because there was this feeling from the cashier to hurry and expects you to know what you want, with the overwhelming feeling and locating what I wanted to order felt like the order experience was a question of possible regret. I had to also remind them to put in the condiments and asking it again felt like talking to a High School teacher that hates you. There was also no social distancing inside the restaurant to when your order is called out, it was confusing, the woman that called out my number mumbled and only yelled it out once where her back was against the people that needs to hear it. So at the counter where the orders are collected a couple of people are around it which breaks social distancing and people were touching the to-go food checking if it was theirs, I did not want to touch it because I dont want to handle it because that could spread Covid-19 if someone already have it. The employees completely ignored me when I was asking for confirmation if the order or where my order was, the lady that called out the number glanced on the side but didnt say anything. So you have a couple people handling everything and I was finally helped by one of the customer who was standing by the counter and heard the last two numbers that was called out, I grabbed the to-go bag but of course I wasnt completely sure if it was mine but since the employees wasnt paying attention and ignored my questions the only way I could get their attention was to ask for the condiments which was terribly received.
Im such a creature of Habit. I get the same thing every time, I just cant help myself!!! The burgers are just so darn delicious...and the fries with ranch dressing gives me life. My co-worker wanted to go to another burger spot where you go in and out, but I was driving so theres that!The co-worker had the Super Food salad and said it was delicious, but I didnt need her to tell me that as I could see how she kept stabbing the salad with her fork and ate every last leaf!
This place used to be really good. Since June 2016 we noticed a great deal of downgrade in both test and quality of the food. I am a chef and a Burbank resident who used to enjoy my burgers from this place. Unfortunately, this place suffers extensively from lack of quality control. in addition; the staffs seem to be much more careless than the previous crew. Managers just try to rap up their daily duties without actually caring about the overall quality of the food. Several times the air-conditioning was out of order. The odor of burnt food fills the dining area. This place literally started to stink. I order extra grilled onions and get no onion instead. When I order well done burger I get burnt meat. The bread is so dry that you start to wonder, when they got the bread out. When I go to habbit, I expect a much better food. Presented perfectly and cooked the right amount of time. Not more, not less. Taste , presentation, and customer service was always a winning point for habbit, but not in this place. I hope higher management read this review. We really love our local habbit restaurant and want to see improvements not the opposite.UPDATE (12/05/2018): the quality is getting better. The shop looks cleaner and more organized. The food is better as well. So I changed the ratings from 2 to 3 stars.
I called in my order one day and specified for it to be ready at 1:15pm. Somehow a mistake was made and when I walked in @1:20, my food wasnt ready. I was given a bogus story about how my food was prepared but thrown away since I didnt show up. Well after a couple of times of me mentioning how I didnt understand why the food was thrown, the lady finally apologized for the mistake they made. and after waiting for a good 10 min, they prepared my food and it was great.Here is the BEST part of the whole thing. The next night I went to get burgers again and WOW a team member by the name of ROSIE approached me and sure enough she remembered me from the day before and with out hesitation she apologized for their mistake. A few days later I was also given a very warm hello by another team member as if she remembered me from that day too but unfortunately I dont remember her name. Anyhow, I was absolutely amazed at the level of customer service that ROSIE provided.At the end of the day, its not just the Habits awesome burgers that would be remembered, its also the team members and how customers are approached and treated. You cant just say Hello, welcome to Habit or where ever else with a smile, but you have to be able to back that up by providing the best service as possible.THANK YOU ROSIE FOR BEING THERE.
The Habit has some of the best burgers. Founded in Santa Barbara, CA, this place has grown and offers locations across the country but they manage to keep a local restaurant feel to it. Great place to grab a quick bite and while their burgers are the best they also offer salads, wraps and sandwiches.
Phenomenal Burgers - really.Loving the HABIT burger joint and have been frequenting them for years. bit bugged that they have a bit problems completing take-out orders as ordered. like today i got back to the office with one burger instead of two and had to go grab lunch somewhere else after handing the one burger to my friend who had ordered one as well. Seriously guys.?That said, I could have been smart enough to count and check the order myself.. but that should REALLY not be required.So bottom line, highly recommended for eating in.. take out, make sure to double check the order as the staff dont.
Worst experience here AGAIN. Some rude lady decided to get a bunch of gift cards during busy lunch hour and the register broke or something and they had to do the tablet-order-thing and all in all it took 15min to order my 1 burger and to top it off it was made wrong so Im like whatever, Ill just get some ranch and it will all be good so I stand there and finally get some ranch and sit down, pour it on my mis-made burger, start chomping away and its blue cheese dressing. LMAO. 3x stikes in one visit. Worst experience at this Habit again. I complained to the grey-shirt manager and she just gave me the blank zombie stare. Is this really a Habit???? GEEZUS!
I was so glad when In-N-Out Burger opened up close by. But after coming here, I have to admit that Habit Burger is better. I still love In-N-Out Burger, but given a choice, Habit Burger wins. Their grilled meat tastes better, and everything is a lot less oily. Customer service is great too (but wouldnt necessarily say better in this area). Only gripe is that Habit Burger is just a little too expensive. Id go more often if their prices werent so high.
Ah this location is bad in every way. Cleanliness, food and just the tiny interior. I always get the chicken sandwich in sourdough (another location) ... I ordered to go and in less than 5 minutes opened the package to eat, it was as if the entire sandwich bread and everythung was soaked in water. Dusgusting and went in trash. Did they give me a sandwich that was sitting there? Thats my guess because it wasnt even warm.
Three times in two months, I have gone to the Burbank location. Three times it was closed for unknown on reasons. I see it open all the other days, but for unknown reasons, the times we go it is closed. Twice, online showed it was open.I won’t waste my time trying this place any longer. Not reliable.
I like the food my favorite is the burger teriyaki char which contains pineapple lettuce tomato I get it with cheese and teriyaki. The habit burger has parking out front can be a little crowed. The also have malts which are really good, strawberry, vanilla, chocolate, and mocha.
Burger and fries are known to be great here but what is surprising is that they have great Salads. Santa fe cobb is the best.I love the phone in service because they save your payment method and your past orders which makes it easier to make a new one in under 3 minutes.
It is sad when a store gets too popular and the standards go down. My Char-Burger was really over-charred, dried up and puny. The bun was rock hard and the whole thing did not taste good. I am offended that they tried to pass this turd-burger off on me and had I ordered it to go I would not have discovered the bad burger until I got home.........too late then. BUT, luckily I sat at the table in the restaurant and the first bite told the story, so I took it to the manager and said, this is not what I come here for He was pleasant and quick to replace the blown burger. The bad one went into the trash. But ygotta keep your eyes open to catch the anomalies. Even this usually good store can make boo-boos. Check your food before you leave!
The food was awesome and the service was good. My food came out quickly and the workers were friendly. The only thing was the bathroom was a bit dirty and there was a puddle of water near the toilet, someone notified the workers and they did send someone to clean it up though.
Great burgers, and not that expensive. The location is a little small and tends to be crowded at many points in the day. The parking isnt the greatest, so the Ralphs parking lot ends up getting spillover parking from The Habit. Theres a reason for this, though: just about everything not related to the influx of human traffic is great.
Food is good....no complaints BUT this lady Claudia at Habit Burbank CA the worst attitude....She needs to bye bye....bad mood.....Yawning when you ordering...Bad attitude when you want to change something....She ask me to make what I want before I ask....This is most of the time my everyday lunch place...Hope she’s not the manager....👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
I always going to habit burgers , for this location was first time , they was busy ( its not good excuse) and I think cause that they make medium raw my double char with un smashed Chess on that and because I didnt had more time to next one I didnt return my burger .
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4.5 (199 comments)
Review №1
2022-02-22My daughter and I love the Crispy Chicken Bites!The sea sal caramel shake is really good as well.
Review №2
2022-03-02Burgers were delicious and juicy. Mine was made protein style. :) Also enjoyed their sweet-potato fries and green bean tempura!Overall, fresh food, good portions, and nice staff. Will be back again for sure!
Review №3
2022-05-27A very large selection of all kinds of sandwiches with all sorts of fillings, but I chose the chicken, properly grilled with avocado, pepper and all this with orange juice and finishing the meal with a good cappuccino.And you know, I really liked the whole combination. The same can be said about my wife and son.
Review №4
2021-06-12Bad salad, rotted lettuce for the third time, I try to be polite with the manager in charge and he refused to believe due to a different kind of lettuce they used. Even the cucumbers taste funny kind of old and saggy.
Review №5
2022-07-04Small and tight space. Very busy.
Review №6
2022-02-17Ordered online.Employee was overwhelmed and had an attitude because I got my confirmation that my order was done and she said it was not ready yet.Onelce she gave me my food she still had a angry expression on her face that quickly went away when I said out loud THANK YOU SO MUCH .... everyone is just trying to get through the day. Food was on point though. No complaints 👌🏽
Review №7
2019-02-05I ordered a double cheese burger with everything. The burger was juicy not dry at all ! You must try the onion rings! Staff are friendly and it was nice and clean in side. There is an outdoor patio to eat as well.
Review №8
2022-03-17I could not believe I ate it this place for the first time and the cheeseburger was top-notch delicious and only $5.29! They also offer half fry half onion ring order never heard of that before!!!
Review №9
2020-07-29You cant go wrong with there double char burger. Since I had to go into the office today and habit is right down the street, I took advantage of ordering pickup. I put in my order of a double charburger lettuce wrapped and got their fries as well. My burger and fries was very good. The pickup process was easy, the moment I walked in I got my order and walk out within a minute.
Review №10
2019-09-09Wow, what a delicious burger 🍔 aka the“BBQ BACON CHARBURGER”with Crisp bacon, lettuce, fresh tomato, caramelized onions, pickles, and mayo on a toasted bun... I also tried some of the pickled peppers/chillies nom nom 🤤also the fries 🍟 has been the best I have tasted in the states! Crispy, salty and fluffy in the inside... 😘👌🏻#habitburger #charburger #burbank #losangeles #usa