Wheelchair-accessible car park
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (113)
Having had two missed Terminix service calls, I was a little wary accepting a third appointment. When the doorbell rang, I hoped it was my Terminix Inspector. I opened the door and was met by a young man called Justin.He did a VERY thorough inspection and we were delighted to hear we were Termite free.!!!!!I hope we are involved with Justin for further appointments and will request him if possible.Thank you , Justin, you were responsible, kind to our ‘ over enthusiastic ) little dog and you should be extremely proud of your manner and efficiency.!!!!!
Marcos our service technician is excellent and I would definately recommend him to other people. He is very polite, knowledgeable and extremely hardworking. He always makes sure we are taken care of right.
Garrett Ormsby was very professional and helped me solve my problem in an efficient and thorough manner.I would say he is an excellent representative of your company.
Technician Marcos Cruz was awesome!! Only reason Im still with terminix because of techs like him! Knows his job well and love the way takes care of my property!
Terminix is terrible at notifying you of an appointment. I either get notified or they just show up and half the time Im not there. They really need to give more notice. Other than that, I have been pleased with the service I have received from their company.
So far so good! Lucas set up my appointments to my liking with no problem! Michael did a good job and answered all my questions I had. They are good with follow ups and I love the fact that my issues is being resolved and the pricing for it all is great! I love that your work is 100% guaranteed!
My home was treated by Terminix this week, the tech named Tony was absolutely amazing. He did such a complete and thorough job and the way he explained everything was so helpful. Truly cares about the client and their property. I was educated on bugs that day, one might say. Made me feel safe regarding my children and pets as well. All around GREAT guy and awesome experience.
Cruz,Is awesome. He texts me the day before, texts me when he’s on his way. Always happy to see him friendly professional and always answers all of my questions!
Super friendly people . James was extremely helpful.
Always professional, prompt, and courteous. I appreciate the phone call and text reminders and appointment confirmations. I have been using them for about a year and have never had a problem. They do great work for a very reasonable price.
Worst experience of my life literally have videos of these guys coming to my house doing absolutely nothing but sit in the car. The area manager Daniel is trying to refund my money and not finish service two weeks before it ends to save from them having to come out and finish through the warranty they offer since half of the six month service absolutely nobody came out. Stay away from terminex I’m warning you all they are terrible!!! I will be getting ahold of corporate and handing over videos showing this shotty service
Terminx is very unprofessional. They disappeared on us for 3 whole months on our 6 month service. They were starting to get the bugs under control until they disappeared then they started multiplying again. They are now trying to cancel two weeks before our contract was originally up. They are completely unprofessional, my mother In law left them a bad review & now they want to cancel.
Marcos always does a great job. He is super friendly. He always asks if I am having any bug issues inside and out and resolves them. He works with me and my schedule so that I am home and my dogs are secured before his arrival. He provides superior customer service and is a true pro. Thank you Marcos!
Our technician was very professional and did everything we asked of him. He addressed all the issues as it was at he out home. And told us exactly how he treated the issues.
Terry was phenomenal!!!! He called the day before, on time, and listened to our pest concerns. What was admirable about him is the working knowledge he had for our area and what pests are in season and which ones we will further encounter with the change of seasons. He took his time and explained in full detail of what pests we saw and the effects, what he noticed and has experienced, and that alone made us feel less stressed. Since the spraying, we have seen less pests and very thankful for his time! You don’t get customer service like he gave anymore. One true dedicated man and value to the company!
Friendly, courteous and quick. Miguel listen to what our problems are and takes care of them. Have been with Terminix for years and will continue to use them.
Reasonable price and no bugs. But the real reason for the high rating is my service technician (Ryan Kerns) who is always very polite, professional, thorough, and communicates well about my service.
We’ve been using Terminix for many years. The service is effective. If we do need additional services (extra spraying because we’re seeing spiders or roaches), they come right out at no extra charge. The techs are very friendly and accommodating.
I had terminix spray my home and it was pricey, I still saw ants in areas that I was hoping would be clear in my home. The worst part is how hard it is to get ahold of a customer service representative. I requested a call back and I didnt receive a call or even voicemail from anyone at terminix. Ive been on hold for an hour, since it seems that representatives dont call back. . So much for being available for 24 hours if youre always flooded with calls and there is always a wait time. I paid over $150++. Very pricey and terrible communication with ants still...
We had called for a termite inspection, Terminex sent a sales person who was dressed in slacks and a polo. We immediately knew he was not going to be doing a through inspection due to how he was dressed. You wouldnt wear those types of clothes to go under a house. After he was done walking out property and talking to us, he presented the amount, which was fine. The amount was clearly a sales pitch, which was presented due to COVID. When asked if we could pay the amount in full with cash/card he said no, it had to be monthly payments. What kind of company doesnt allow a service to be paid in FULL with cash? Whatever he said after that I had no interest in.
After having the service it seemed as if what was used invited spiders and bugs. I tried to call a few times to have them come back but no one replied or told me to call this department or another one. I might be that one 🤔 who just had a bad experience.
I had asked for extra service at 1030 am for red ants in kitchen.Marcos texted me that he would b here by noon.He was on time as usual and his customer service is always exceptional..He is an asset to Terminex!!!!
Need to have service more than normal and they tell me I can not. I have to wait. When I pay for the service. Also manager came out to give me quote on a tent and never followed through with coming out here or give me the price. The communication amongst them is a big lack here.The representative was very rude. Not a good experience.
I’m ecstatic about the results from my last service. You guys sent out a new technician and the results were incredible. Not sure if your previous tech lacked the knowledge but this go around I seen a better result almost instantly. The previous tech came out at least 3-5 times and I would see small results for a day. Both technicians were respectful and courteous
Your tech Mr Cruz is one of the best! Hands down. Over the years with Terminx he and only he has provided 100% satisfaction. Above and beyond expectations In and out of our home. Not only does he do his job right, he is kind honest and very sharp. If it weren’t for your tech we may had just don’t our own pest control. (Thanks for making us and many more people happy and pest free). The Martins.
Terminex is the way to go to keep the bugs OUT! Have had my tech Chris for 3 years and you wouldn’t know that we HAD a problem with outside roaches and spiders since terminex no problems. I see dead bugs now and very seldom live ones. Very comforting for Us. Thanks!
Mark the guy who comes to do my house is very professional and thorough. He answers all my questions and makes me understand everything before he leaves.I would definitely recommend Terminix to all my friends and family!
I had a real wasp problem...and a two story house. Terminix was the only ones who said without a doubt that they could deal with the problem. Sure enough, they did. Its been a couple of years since Ive seen a wasp.Recently they returned. I called and had them come out. The exterminator was extremely helpful and courteous. I also had him clean the spiderwebs inside of my garage; he gladly did it.Extremely happy with the job they have done for me. Thank you!
Ryan was so knowledgeable and very courteous. He explained all that he did and what chemicals he used and even gave me his business card in case I had any further issues or questions. Very customer service oriented. Thank you, Ryan.
Wonderful company.Great communication.Exceptional service.Worry free warranty.I know I sound like an employee but I am not.I am a most satisfied customer.Jeffrey AustinFresno, CA
Weve been using Terminix for over 25 years. Our technician, Cruz, has always been courteous and professional. We are very happy with the service we continue to receive.
ITS ALL ABOUT THE MONEY!! At first they act like they care about your needs but Really they dont poor service i was scheduled one day just to be blown off till next week then a week after that the spray does not work I have spiders in my house still if anything my pest problem has become alot worse since beginning services with them worst mistake ever.
Complicated building. many rooms. much inventory. cluttered. connected to a restaurant on one side and cash for cans on the other. took care of roach problem. still have ants and spiders
Terry was an amazing associate. He was timely, honest and expedient. We are hoping to continue seeing Terry on all of our calls. I also like to ease of scheduling and setting appointments.
Marcos had great customer service skills and was extremely professional! Got the job done!
Marcos is fantastic. Service is thorough and his communication with service arrival times is spot on. He provides a excellent service and takes his time to ensure im satisfied.
I was skeptical at first after a rocky start with your management. Bob Kirsch is my regular person who comes out to my house, and he is awesome! He explains everything and helps in any way possible.
Ted is very professional and takes care of the needs we have each month. We discuss what to do for prevention and progess we are making.
I seen improvement with the first treatment..I am very satisfied with their service.I definitely recommend terminix!!
Our service guy communicates with us before every visit to make sure we don’t have any issues then follows up when he is finished. He keeps us bug free!
Technician very friendly & respectful. He let me know what to expect & he was very professional.
For years we’ve had a contract with Terminix for subterranean termites, and our house has received a treatment for those pests. Our recent yearly inspection revealed drywood termites in a tree in our yard, so my wife and I elected to have the house treated preventively for drywood termites. This preventive treatment is a relatively new option. The men who did the inspection and treatments were all very professional, knowledgeable, and efficient.
Every technician that has come to my house had been friendly and knowledgeable. When ive called they have always given good customer service.
Garrett was friendly and respectful, did a good job and explained what he did. Thanks
Excellent service provided by Cruz. He did a great job in meeting our needs.
Always a great experience with their technicians. They are timely and effective and if I have a problem, they are quick to return and eliminate it!
Very professional, though a call earlier in appointment window to notify of delayed arrival would be welcomed.
All of the technicians are trained well. The products work. I am able to customize each service to what my needs are.
If you want new insulation for your house call Terminex. Wow did they do a good job and very reasonable price.
Ted Jervis is a thorough professional and a kind person who takes care of his customers.
I love the survive great tech friendly and dos the job right the first time
Keep up the good work
On Sun May 08, 2016 at 05:31 PM Qubie Marshall wrote:James Bennett and Erik Lint very professional! Got the results I needed almost immediately! Almost bug free first visit! Thank you soooo much!
Great service! They were able to accommodate my need in a last minute and timely manner
It’s clean my way of living !
Cruz is the man. Always responsive, thorough, dependable.
Great team,great service . Fast and efficient. ! Give them a call they will take good care of you !
Great customer service and help with my issue. My inspector was thorough and knowledgeable.
On time, communicated well and completed the work in a professional manner.
Tyler was friendly, personable, and knowledgeable. He did a great job!
VERY POOR SERVICE. I SPECIFICALLY ASKED FOR THEM TO CALL WHEN TECH IS ON THE WAY. I WAS TOLD THEY WOULD CALL 30MINS BEFORE ARRIVAL. WITH TWO VISITS AND TWO TECHS NEITHER ONE CALLED BEFORE THEY ARRIVED AT MY DOOR. I WAS NOT READY TO ACCEPT THEM BUT DID ANYWAY.FOR THIS REASON I WILL NOT USE TERMINIX AGAIN.
Ed is a great technician and is always available when needed for questions or a extra service.
Very professional and know what theyre doing kind
Terminix did a thorough job of eliminating pests on our property. Our farm couldnt be safer for the next 90 days!
Excellent service and staff. Big thank you to Nora and Marcos for going above and beyond in service.
Slightly expensive and the women i spoke with was pretty rude.
They come in quietly, do the job and give us a report.Thank you
If I could I would give them no stars ... The tec was rude and dissrespectfull ... I also had to leave my house and it stunk when I got back I still had bugs the next day ... And it was expensive
I would never recommend Terminix worst services ever they sprayed my condo 4 times in the last mo. and still infested with roaches horrible.
Had our new service started and Cruz Jimenez did a very thourough job. Very professional.
The way every service of this type should function with their client base.
The people I talked to were really nice. They helped me solve my problems.
Have been very reliable and considerate.
Great service very knowledgeable technicians
I actually just started with them so I cant give an honest answer yet.
Terrible service bugs came back in within 2 weeks technician was very unprofessional!! Very Unsatisfied!!
The service tech is accommodating and polite and very helpful.
Great Customer Service and very knowledgeable ... Terminix is the place to call for unwanted pests!!!
Didnt help with my inquiry that I called about, really. Just redirected me
Everything has been awesome about Terminix service!
Great, professional service, all the time.
Had service for a year..will not recommend to anyone.
Good responsive service
Amazing professionalism and work quality.
Always friendly and great service
Good wondering how much everyeveryone pay.
So far so good bye bugs 🐜 🐛 🕷
Efficient service provided by the technician.
Very professional and efficient!
Pleased
Great customer service
Couldnt be more pleased with the whole experience.
Great thorough service
Great customer service
My place is great
Terrible!!!! To expensive! Poor service.
Excellent service
Great service.
Service I can count on
Great service
Worth the money
Kills the bugs.
Great friendly customer service
4.6 (113 comments)
Review №1
2022-08-15I have been with Terminix since 2015. When I bought this home in October 2021, it was infested. I transferred my Terminix services from my old home to this one. The Terminix team has made my home safe, beautiful, and nearly bug-free. The continued applications give me great comfort in knowing that my home is and will remain protected. Thank you
Review №2
2021-09-01The technicians are always friendly, and willing to answer questions . They call ahead 1-2 days prior to appointment, and again 20 min prior to arrival.The technician typically inquires about any problem areas before treating the property. And they notify me of any problems they found during their treatment. They include pictures of their findings on my receipt text and email. These are great, as sometimes I need to follow up on something’s and and fill in gaps that they found .And on days where I have forgotten to unlock the side gate, the technician has always returned within 1-2 work days to finish the treatment, and always with a smile.
Review №3
2022-01-13Charged me for 3 months of service but only came out once to service my home. When I called to ask them to remove wasp nests found on my home and fences, they came out and charged me for another 3 months of service. I canceled the service and refused to pay for another 3 months of service. Wont go back to Terminix ever again!
Review №4
2021-11-15Cruz is great, I love the fact that if I have any issues I can contact him directly. He reminds me when he is coming out so I can make additional requests as needed. Always reliable, just wish they handled snails.
Review №5
2021-11-09So I’m not sure if it’s just the person killing the bugs for us being unprofessional or if it’s the whole company. They never reply or give us a heads up that they’re coming. And it’s happened 3 times during our treatment period. The lame excuse was that no one was assigned to our house so that’s why they didn’t call and give us a notice of what day and time they were gonna show up. I have a toddler so I need the heads up to put stuff away and get my toddler ready so we can be out the door and out their way. Very inconvenient and frustrating for me. There’s no reliable number also. Never respond to texts or calls. I would use a different company next time.
Review №6
2021-10-12My tech JUAN BERMUDEZ provided an outstanding customer service experience. His positive energy and smile on his face was genuine and refreshing to see. I have had 3 different techs and they have all been good but If I could choose a permanent tech, it would be JUAN BERMUDEZ. Terminix provides through protection year around and I love that they provide in between visits if needed.
Review №7
2022-07-24The guy said he put bait traps in my garage, but my security camera shows he never even came into my garage.
Review №8
2021-08-19Cruz is always great to work with. Great communication. Very professional and respectful of my home. The service has been really good with keeping our home pest free. Thanks!
Review №9
2021-07-07We have had Terminix for months and they have not had very good customer service. Both my wife and I took the day off to give.the tech our full attention and the tech never showed up. My wife.called Terminix and the lady was confrontational, at best, with me and my wife. According to the lady the tech called and text. We got no such call or email. We are now still trying to get them to come out.
Review №10
2021-11-28They should review my account if they care. Fresno/Clovis area is very bad management. Too much of a headache to explain it all. If they cant find it based off my email, that is exactly what I mean. Dont tell me to write you. Ive already done that many times. Time to review and fire people terminix of Fresno.