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We take care of you
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I was did a tour of this apartment and it was very nice. i just have a few questions? 1. Is there new management? 2.is the roaches, rats, and termites really a huge problem? i lived in a place like that before and not trying to do it again. 3. Ive seen comments where people say they are creepy people hanging around/ inside the complex, is that a true thing? 4. how much has changed in the pass few years.
Hate this place!!! They tow cars all day like people just have $300 to fork up. Its really ridiculous that cars are being towed during the day. There isnt enough visitor parking. What are tenants supposed to do?! Its so ridiculous that managers have you towed even when they know exactly who the car belongs to.Management is rude and unprofessional.Cant wait to move....
I love living here. Friendly neighbors. Staff is friendly and the area is clean. Apartments are reasonably spacious. And its near a lot of stores etc. The only complain I do have is parking. Its a NIGHTMARE, my spouse and I both work late shift and coming home I at least spend 30+ min looking for parking. Parking needs to be managed better.
If it’s not one thing it’s another with this apartment. Maintenance has a tendency to leave your apartment with the job incomplete. I originally complained about my hot water not working. Maintenance came to “fix” the issue. I’m not too sure what they fixed because there is no hot water heater in my unit. Whatever they did, they had to unseal the the shower escutcheon and didn’t seal it back together. I asked the staff if they could fix it. But unfortunately they refuse to compromise and fix the problem. I don’t want to let the staff enter my unit without my presence because stonewood staff has to be supervised like they’re children and untrustworthy. I’ve arranged my schedule numerous times for the staff to “fix” a problem and going into work late for my problem to be left unresolved is very old and tiring.Talking to management is like talking to a brick wall. I’m 100% sure that the staff lacks basic comprehension. They are also passive aggressive towards me. I’ve called them out on their behavior, however; they don’t seem to care.
I love our apartment, and the community. Just wanted to know which towing company y’all use, because my fiancé got towed, while having his temp parking pass in the window.... so if anyone knows what towing company and can let me know I would appreciate that!
These girls are amazing! They are truly fixing this apartment to make it better and easier. Kathleen the manager is so smart on running things and so are the Desiree and Brenda 👌🏽
Good morning we just moved in a nice apt and quiet place and Monica was very great with our move in and maintains are fast in fixing any problem we have in apt we are very grateful god bless Monica and her staff maintains guys .This company has a very great manager and nice customer service she gives to people on apt renting or any problem inside apt thank you .
Possible tenant.I have been considering of leasing here, but I have a lot of worries and concerns. I have been reading reviews and they are very concerning at the least. I wonder if the tenants complaints were resolved?1. PARKING SPACE ISSUES. I would hate it, coming from a hard day at work and having to waste time looking for parking. STRESSFUL.2. PEST CONTROL ISSUES. I would hate to live with unwanted visitors. Rats, cockroaches, and termites running around the apartment would surely be a concerning issue that would make me not want to lease.3. NOISY NEIGHBORS. I work at night would hate trying to sleep, while the next door neighbor is blasting music or their dog uncontrollably barking.I guess I just have to keep on doing research where to lease. Any suggestions?
I recently toured the facility and loved the experience, the staff (Brenda) was very friendly and went above and beyond to attend to my needs. Unfortunately they didnt have what I was looking for, but we are still in touch. Heres hoping I can call this place my home in the near future.
Honestly living here has been pretty awesome, the neighbors pretty much keep to themselves, I’ve only ever had to change my light bulbs once and called it in to maintenance and they were quick with my request, if you have packages the front desk held them safely for me, and the nice gentlemen cleans the landscape everyday making it look nice and clean, they redid there parking policy so there’s plenty of parking inside now and if I have any guest I just ask for a guest pass,I also like the big tree forest vibes the apartments give,point blank I’m totally resigning my lease again!!!
Warning do not live here infested with cockroaches, Joanna is a horrible manager all she does is lie and scam you in to living in a disgusting apartment they said they are fixing the cockroach problem and thats a lie this place is a health code vialation, My neighborhood also had 7 dogs that they did nothing about. Worst office staff ever this place made me never want to live in apartments every again cant wait to move out of here.
I love living here its such a nice place.. Management is the best they always help with any problems we have right away. They do so much for the community.. I definitely recommend living here
Place sucks, managers are the worse . Security definitely bad. Pools always close due to high TDS OR repairs.!
I lived there for abut 3yr I loved this place the staff and the maintenance crew was great if I get the chance I will go back it was near every thing I was happy there. I moved do to help my daughter and grandson.
I love living in Stonewood Kathleen and Ralph made living here very pleasant 100% recommended is very nice place. and all the Staff are very friendly and professional.⭐⭐⭐⭐⭐
The pool and gym are nice to use but I dont like the price of rent
Super friendly staff, never had an issue they were quick to resolve any Maintence requests I had. Well maintained community
I lived there since the 1980s!
Termite roaches and rat apartments
3.4 (29 comments)
Review №1
2022-07-24They gave my son the keys and it had never been cleaned. Dishwasher was broken and the vanity in bathroom was damaged. Maintenance is horrible. Do not recommend this apartment complex.
Review №2
2022-04-18DO NOT LIVE HERE!! Tweakers run rampant they would steal the mail nightly, stole our car from inside the complex and would steal laundry in broad daylight. The bottom floor had Strangers hop inside and steal items from their yards. Once saw someone steal mail then steal a neighbors truck. Unsafe owners do nothing.
Review №3
2019-04-19I loved living at Stonewood Apartments! The management and staff were always courteous, friendly and professional. If you had any concerns - the management team, Desiree and Kathleen responded quickly and efficiently. I cannot say anything bad about it. It was wonderful living there. The grounds keeper comes out in the early mornings to ensure the place is clean and well maintained. Hats off to his dedication, I always admired his commitment. I cannot recommend it enough.
Review №4
2021-12-16One of the worst establishments in Riverside California. They will racially profile you and destroy your personal property. A little Hispanic female in the office is a super races she called me the N-word today and told me My kind shouldn’t be in the complex. It’s sad that her being a minority she still talk about an African-American like that I asked for her supervisor name she told me to go to hell. Do not go here.
Review №5
2020-09-13Loved the place when I first moved here. But rent went up a bit(which is to be expected) but for what we have its a lil much. The maintenance guy who was here (ralph I believe) was awesome and then he went to a different complex and things kinda fell apart. Things that shouldnt have taken so long to do are taking too long. I dont even want to put work orders in with the current maintenance crew.
Review №6
2017-10-12I recently just moved in and think the apartment is great. Really nice flooring and the a.c. works amazing. I walk my dog daily and the landscaping is very nice and so far havent had any complaints about the neighbors. Definitely my favorite part about the community is the management. If I ever have any form of a problem or need help on anything they take care of it instantly. No complaints.
Review №7
2016-01-23I loved living here. Besides noisy neighbors the location was well maintained and beautiful for the price and for the fact that its in the middle of the city. Management was always courteous and professional. Maintenance workers were always nice and you could always find them around the complex working on something. Its clear that management puts a lot of time and effort into making it an enjoyable residency for all. Some of the previous comments should reconsider their expectations and maybe check their grammar.
Review №8
2019-03-05Loved living at Stonewood Apartments. Thank you Desiree for all of your help you are amazing! I highly recommend living here the staff is super nice, the apartment is a great size with plenty of parking. If the guest parking is full you can always ask for guest parking. I never had an issue with parking nor towing as the ladies from the office always stayed ontop of things around the property.
Review №9
2018-01-18Very pleasant experience.The grounds are very well kept and our apartment is rodent & pest free.Apartment itself inside is really nice really comfy , what I like most is How peacefull it is.nice and quite. people (our neighbors) are nice and friendly no random people walking around as some reviews have said.we only have 1 car so parking has not been an issue always find our spot empty.over all I would definitely recommend living here,management (Desiree) was awesome kept us informed at all times with the application process.always returned calls quickly.,very professional.
Review №10
2018-12-15This place is a great place to live Because of the staff. Iv lived here for 6 years. And at first I wouldnt have gave this place a 5/5. But since Kathleen and Desiree have took over. They have done amazing changes. Parking use to be horrible. But its assume know since they added a new Parking policy Kathleen has inforced. And I Realy feel like Kathleen the manager actually cares about are needs for this community. She a great manager to have running this place and has brought a lot of new positive changes to the the table.