Spoors Heating & Air Conditioning in Auburn
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Auburn, Placer County, California, US
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Site: https://www.spoorsheatingandac.com/
- Monday:7:30AM–5:30PM
- Tuesday:7:30AM–5:30PM
- Wednesday:7:30AM–5:30PM
- Thursday:7:30AM–5:30PM
- Friday:7:30AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Spoors Heating & Air Conditioning in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I was incredibly impressed by Spoors, from the bid process to the end of installation. Everyone was professional, thoughtful and knowledgeable.My job was pretty complicated and no other company felt they could do it. But, Spoors did the job with no problem and at a reasonable price!The installers, Scott, Evan and Marty were ALL wonderful.My house is nice and warm and I could not be happier.
I needed additional mini-split units in guest rooms upstairs; Spoors heating & air made it happen! Owner, Jeff Spoors, initially came out to estimate the scope of work & saw a way to incorporate the new installations with a unit we already had. Fantastic!!Some difficulty with availability of equipment —thanks Covid— threw schedules off, but Spoors kept me informed & the job was smoothly completed Wednesday & Thursday of this week. Kevin & Marty, who did the installation, were great, very professional, easy to with & I appreciated their patience with my questions. AND they completely cleaned up the work areas.I can highly recommend Spoors Heating & Air!!
Spoors installed a mini split system in 2 rooms in my home in September. I mainly wanted it for cooling, but Im enjoying the heating feature now. Im very happy with the system. The team that installed it were professional, showed up on time, answered all my questions, and cleaned up when the job was finished (same day).
Spoors Heating & Air Conditioning provided exceptional service!I was impressed before they even came out because they asked to reschedule our appointment since our system was working fine & we were only doing routine maintenance because there were a lot of emergencies due to a large power outage & many people without AC during a heatwave. It showed me that they really care about people if theyre going through all that trouble to help with urgent needs as quickly as possible.John was our tech & he was excellent! He arrived on time, did the assessment & recommended replacement of a few parts. Hes extremely knowledgeable, took the time to explain his recommendations & even showed us how the capacitors werent putting out enough voltage. John was professional, friendly & provided very helpful info. on what to expect from our current system + tips for replacement in the future.I highly recommend Spoors & especially John!
The technician who came to our home was professional, very courteous, and masked. He found a minor problem and fixed it quickly. Then, he tested our vents to make sure the heat was on and working properly. We have used Spoors before for HVAC maintenance and repair. They are terrific!
Marty & Everett are fantastic ! Hard working guys that are very professional. Clean & tidy too!Mike , Scott & Robin were there with a helping hand during the 3 days installation. ( though not there every day ). Jeff always was available to answer my questions.Love these guys!
I contacted Spoors this morning for assistance with our AC unit that stopped functioning at one of our residential facilities. Though they had no technicians available today to assist, the staff member I spoke with offered several other companies to reach out to in our area in order to get our AC repaired promptly. I appreciate the time she took to assist me even though she was unable to provide me with service through Spoors. This speaks highly to their professionalism and customer service. We will definitely be reaching out for future service needs. Thank you!
Negotiating an installation with Garretts team was a pleasure. Spoors HVAC replied quickly to a estimate query and was the least expensive installation available. I was very impressed with the detail of the estimate and scheduled the installation.The sports team showed up on time on the schedule date and finished the job before 4:00 p.m.We were so very pleased with the professionalism and attention to detail that his team provided. We are also extremely pleased with the service the two mini splits provide our garage / cottage.I would absolutely recommend their services to any who need installations or repairs.THANK YOU!!!
I would recommend Spoors. Excellent work, went the extra mile to ensure a quality job. Marty, Robin, and another person I forgot his name took great pride in their work. They showed up on time and cleaned up the job site and the end of the day. They explained what they were doing and why they were doing it. Price was significantly better than other comparable quotes. I will definitely use them the next time I need HVAC work.
Ive been using an electric heater since last winter because my wall heater was not working correctly, somewhat effective but very expensive. I finally contacted a local heat and air company to request service on the heater but they didnt offer that service. To their credit, they referred me to Spoors Heating and Air. I knew from my first contact with Chris in the office, that this was the company for me! They were courteous and professional from the very beginning. Their serviceman John spent at least 2 hours trying to get my wall heater to work. He recommended, and I agreed, that it needed to be replaced. The owner Jeff came to my house to give me a bid and an approximate time for installation. He initially planned for about 3 weeks out but decided he didnt want me to be without heat for Christmas. Who does that??? Spoors Heating and Air, thats who! Mack installed my heater today. Its beautiful (if a wall heater can be considered beautiful) and its warm! Thank you Spoors, for your fast and friendly service!!!
Spoors installed our HVAC unit last year and we are very pleased. We came back from 2 weeks out of town this week and the air did not work. I called the office and Nikki was so helpful. She did some rearranging and was able to get a technician to our place the next day. We appreciate so much how they take care of their clients. Now we don’t have to suffer in this heat! Thank you Spoors!
Very friendly office staff, had immediate openings after weekend to help me. Since it was the weekend, they kindly loaned us 2 great space heaters to get by until they came. They were here right on time on Monday. They fixed it so quickly, I barely noticed they were even here. They were nice, friendly and best of all, their price was amazing, especially compared to a previous quote I had received that was $700 higher than Spoor’s. I’m very Satisfied!😀
Spoors is an A+ company! We first worked with them a number of years ago when we needed a new heating and cooling system. We are so grateful we found them! They are professional, courteous, respond quickly, explain thoroughly, and they do great work. We recently had them come back and do some tune-ups on our system. Jon was really great to work with. Weve been nothing but happy with Spoors services, the quality of their work, and the quality of their people! They are a wonderful group and we highly recommend them!
The technician was knowledgeable, respectful and thorough. He quickly found the problem and then took the time to make sure there were no other issues and that the system was fully functioning. I am beyond satisfied and very impressed with the level of service provided.
We highly recommend Spoors Heating and Air !! My air just stopped working one day when it was during this heat wave here in Auburn, I called the office and spoke to a very sweet and courteous young lady and told her that I have COPD and Emphysema, I just can not take the heat, she said let me check the schedule because we are very busy now because of the triple digits, she called me back in about 30 minutes and said they would have a technician out Friday morning and this was Wednesday around 5 PM !!Spoors is a GREAT company !! Jon the technician came promptly at the time I was given and he was also very courteous, knowledgeable, and proficient !! Thank you Spoors , we all need to keep our business local .
Ive used Spoor several times in the past because I love supporting local businesses and they do not disappoint. Their techs are always professional, friendly, and knowledgeable and I always feel like they are fair with their prices and honest and do good quality work.
Technician Brad was on time and explained in detail what he was doing. After his work was completed he showed pictures of all the readings from his diagnostic tools (this was a great idea). His documentation was very through. I felt confident that he was a very good technician.
HIGHEST RATINGS FOR THEIR QUICK ACTION .... Upon calling this business, I requested an immediate need for air conditioner repair at my family home following my elderly brothers recent heart surgery. The need for cooler indoor temps were crucial to his well-being. The office personnel responded by calling a regular customer who very willingly agreed to a later appt. and then diverted a nearby service person to our home.We can not be more thankful for the scheduler, the knowledgeable repairman who quickly determined and fixed the problem and of course the generous customer who relinquished her times spot.
Both my air conditioners broke within 4 days of each other. They are REALLY old units and my husband insists of repairing them instead of replacing. The tech can out and spent longer than he planned trying to get it to work. We needed up having to order parts for both. Tech comes back out and spent more time than he expected but he got one to work. Now we are into the difficult repair. I really like the staff at spoors. Nikki is fabulous and the tech is really good. He wont leave you without air without trying everything he can to get it working until the parts come in or what is needed for a more long term fix. I recommend this company they will get someone out to you quickly. They are reasonably priced as well.
100%% Great service!! Spoors sent there Tech John out and he was Awesome!! Walked me through everything he was checking before he did anything. Made it look so easy i was impressed. Found the problem and it took him no time to get it up and running again. Wasnt trying to sell us anything at all. Spoors is a honest local company i will always use them in the future i highly recommend this company great team good people.
Spoor’s crew conducted a real estate inspection on two of my HVAC units. The two technicians were very professional, punctual, careful and knowledgeable..They spent considerable time completing the job and thoroughly explained their findings.I am very satisfied with the work and would continue to use Spoor again.
Spoors did a fabulous job installing our new mini split. They arrived on time for the estimate and the install team left my house cleaner than when they arrived. The installation was neat and very professional and they walked me through the operation of the system before they left. I would highly recommend Spoors if you are looking for an honest and experienced HVAC team at a fair price.
John arrived on time, as scheduled, with a smile. He listened as we told him our issues with our AC units and found the source of the problems quickly. He explained why were were having problems and swiftly did what was needed to get our AC units back up and running. John wasnt trying to just sell us parts or new units. He simply came in and did what was necessary and had all the parts and equipment on hand. We were also impressed at how fast he fixed everything and the price for services was more than reasonable. We highly recommend Spoors, John, and their services!
Great company and product. Guys Showed up on time and installed a split system Fijitsu. Today is 105 outside and we are very cool creating art in our new art studio. I Highly recommend this family run business. Got a 12 year warrentee and the cost was $1,000 cheaper than a competitor.
I’d like to give a shout out to Spoors heating and air.This has been the best service I’ve ever experienced.Great professional people!Very knowledgeable of Every aspect of what I needed to correct my hvac System , that was poorly installed by a unscrupulous contractor.Words cannot express how grateful I am. I highly recommend Spoors heating and air for all your heating and cooling needs! I will surely remain a lifetime customer. Thanks again so much!Respectfully, Joe Zorichak Colfax ,California.
The technician had a big job on his hands. Process of elimination of why the 20 year old air conditioner was working correctly. He worked hard for 2 1/2 hours. Came to the conclusion it might be the pressure switch and they don’t have the right one in their stock so have to order it and will be here Monday. I highly recommend this business.
Just started up a new mini spit AC/heater unit and a whole house fan that was installed this week and Spoors did an excellent job! Kevin, Marty and Mac were professional installers that were exceptional to work with. I have one more AC unit that needs to be replaced and with the job Spoors did this first go around, they will performing the install on the next unit. Thanks Jeff and your whole team for a great job!
Kevin and Mac installed our Fujitsu wall mounted air conditioner. They did an excellent job on the install, were very friendly, explained how to use the AC and cleaned up all debris after the job. They have great customer service. The owner Jeff Spoor and his son, Garrett provided the estimate.
Garrett and the team at Spoor’s Heating & Air Conditioning are excellent. I had three HVAC companies come out to bid on a Fujitsu mini-split installation at my house in Sacramento. Although Spoor’s was initially not the lowest bidder (in fact they appeared to be slightly higher than the two others), their estimate was accurate and they were super professional and responsive. When Kevin & Robin arrived for the installation, they were friendly, polite and did a great job. I wouldn’t hesitate to use them again in the future!
Spoors is EXCELLENT. A horrible (other a/c company) inspected our unit and said we needed a new compressor or a/c system, so we got a 2nd opinion. Spoors came out & fixed our a/c in 5 minutes and we did not need a new compressor or new system. We will never go to anyone else!! For tech knowledge, very fair prices and honesty I HIGHLY RECOMMEND SPOOR’S!!!
Jon, Senior Tech, was sent to us to solve a no cool. He patiently explained his steps and findings, as I looked on, to me. He went out of his way to get us cool , by picking up a part himself instead of us waiting for it to be ordered. Upon further investigation he willingly fixed a problem in the panel caused by another professional ‘s error that caused us the problem to begin with. I found him to be knowledgeable, skilled, and affable. I am also pleased with the friendly customer service, questions ,and advice, with the first phone call placed. I highly recommend Spoor’ s Heating and Cooling.
My AC went out during the first heatwave this year. I was recommended this company by a friend and they didnt disappoint! When I called, Chris was extremely informative of possibilities and prices (I had never been in a position of having to repair an AC) even though theyve been booked due to many people experiencing AC problems, she gave me a decent appointment. That same day the company reached out to me again offering an appointment within a day. The tech was friendly, professional, and figured the problem out quick. I dont believe he was even at the house 30minutes. Definitely recommend! Im no longer in a 90° home. Thank you guys!
It is pretty rare these days to find service providers that take pride in their work and do it as if it was done in their own home. My experience with Spoors was wonderful from beginning to end. Timely, high quality and friendly service. They installed a new furnace, duct work and a tankless water heater. I would highly recommend them with no concerns whatsoever.
No words can express the gratitude, I have for Spoors Heating and Air.Robin and Marty went way beyond their job, especially Jeff being so generous, helping out a Senior.Robin and Marty were exceptional, very polite and professional.I definitely recommend them and will use them in the future.
Spoor’s did a great job from my first phone call through the repair of the AC at my home. Spoor’s diagnosed the problem quickly and corrected the problem. Then Mike checked the rest of the system to insure that there were no other issues. I am completely satisfied and highly recommend Spoor’s!!!
I can not say enough good things about Spoors Heating & Air! I not only use them to maintain my system at home but I also use them in my real estate business. They help me inspect and/or repair systems for my clients during crucial times in a real estate transaction. They truly go above and beyond for their customers. I highly recommend them!
In the current little cold snap, my house and family were left to space heaters when I tried to fix my own thermostat. The gal in the office, Nikki(?) was so accommodating! She actually asked another customer to move their appointment, to make sure we had heat (thanks other customer with heat). Tom came by within a couple hours to systematically make short order of my circuit box, my old Day and Night unit and my new thermostat at a very reasonable price. Were all toasty tonight. Thanks so much. 👍
Spoors was Awesome! It was over 100 degrees and our AC wasnt working. Spoors squeezed us in their schedule and a tech was here right away. All we needed was something minor that cost us under $100. Best of all, they did not try to sell us anything we didnt need. I highly recommend them.
Spoors Heating and Air conditioning , arrived at our home at 9:00 am, this morning, and the tech ( Johnny) was super courteous and professional. Addressing the problem we had in an excellent manner. We have since signed up for Spoors annual service . Thank you again for great service.Jim Orlando
We just had a new Bryant HVAC system installed: propane furnace, 5-ton AC, and entire ducting system replaced. From start to finish it was a good experience. Jeff is honest, accommodating, and very knowledgeable. His crew members: Kevin, Mike, Mac, and others were friendly, respectful, competent, and hard working. They tackled a tough install, cut no corners, and delivered a quality finished product!Nikki and Jeff run a friendly and quality company and I highly recommend them for your HVAC needs. Thanks guys!
I highly recommend Spoors Heating and AC. We had a 30 year old system and they spotted potential hazards and issues not up to code. We had them install and new system. Kevin and his team were efficient, thorough and completed the work in one day. If you need HVAC work done, check them out.
Jeff and Garrett oversaw a first rate job. The bid for a replacement furnace was competitive, including a couple of options and the job was completed in a timely manner. But hey, thats base-line, right? Turns out the attic entrance was too small to remove the old furnace. Jeffs crew cut it out a bit larger, while Jeff ran out to the hardware store to get some replacement molding for the hole. They did the job, cleaned up the cut-out, put new molding around the attic entrance, it looks better than it did before they showed up! Our new furnace works great, I cant recommend these guys enough.
Mike Prince came out and conducted a routine maintenance plan on both heat/air units. He was very professional and polite. Very knowledgable and completed the task in a timely manor. Would definitely recommend Spoors and anyone and Mike was a pleasure to deal with. Thank you
Jon Wiltshire was my tech today. He walked me through what he was doing step by step so that I had a clear understanding of what was going on with my system. I always appreciate when things are explained to me so that I can then tell my husband exactly what is going on with the system when he gets home. Jon got here early and finished quickly so now I have the rest of my day free to be productive! Great customer service!
Jon Wiltshire - Spoors service tech; arrived on time and was very courteous, he explained what he thought the problem was that were experiencing with our AC unit. He also took the time to thouorghly check the unit and performed a diagnostic check. I would highly recommend Spoors Heating & Air Conditioning and Jon as well.
Integrity driven-family owned and operated. Their customer service and friendly personalities are authentic. They care about what they do, as if they were the customer them self. You couldnt ask for a nicer group of honest, hard working, authentic people who just want to fix the problem and serve their community. They are relentless about taking care of their customers, and that means everything to me. They are also one of the few companies who still service swamp coolers. Most companies try to up-sell you on new product. Not Spoors Heating & Air Conditioning.This family owned and operated company always do what is in the best interest of their customer. They do the right thing always-even when no one is looking. What more could you ask for?
I could not be happier with this company. From Nikki that answers the phones to the technician John Willshire, I had a great experience and the prices were very reasonable. I give Spoor’s my highest recommendation and will use them for all my HVAC needs without a doubt!
We had our A/C problem repaired by Jon Wiltshire. Jon arrived on time, made a quick and correct diagnosis, presented a detailed and clear estimate, ordered and replaced only the parts that were needed. He performed an excellent and through job. We joined their Home Maintenance Plan.
Mike was prompt, honest, helpful...especially since our problem was a breaker switch WE inadvertently turned off prior to needing the AC for this early heat wave! Mike checked over the unit to ensure all parts were operational...assuring us we had nothing to worry about this season! Reasonable cost for that assurance!
Jon came to check on problem with mini-split - discovered remote batteries needed replacing, while he was here he hosed off outside unit and checked filter. What an engaging personality he has, and no wonder, he loves his job and Spoors. You are all lucky! Thanks for prompt service.
Spoors tech, Jon Wiltshire, provided the most thorough Trane HVAC inspection and consulting/home owner education Ive experienced. Hired to install a new Honeywell WI-FI thermostat to update my system and assess performance/maintenance status, he walked me through the entire system, noting where efficiency could be improved and assess the long term investment profile for life expectancy of the system. It is important to know how environmental regulation and technical improvements can impact where money should be spent to preserve my original investment, and when to expect eventual replacement would be a better option. Really expert service representative for Spoors.
Our heater went out just before Christmas. Jon came out and diagnosed the problem and was back the very next day (Christmas Eve) with the part in hand. Everyone was very friendly and the turn around was amazing, especially during the holiday season. We will definitely call them back for any repairs in the future.
Our AC went out last night. I called Spoors for help and they made the effort to revise their schedule today to have Jon come out and diagnose the problem and fix it. Without their help, we would not be able to stay in our house due to the heat. Thanks to Spoors for going the extra mile and fixing our system!!
Spoor Heating and air conditioning installed a new heating system for us they gave us excellent pricing the technicians who came out and installed our new system were very professional did a wonderful job cleaned up the job they were very polite and friendly I would highly recommend spoor heating and air conditioning
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5 (199 comments)
Review №1
2022-06-02I called and they were able to not only get me on their schedule within 24hrs but they helped me try to trouble shoot it before they came. The service tech was on time, professional and knowledgeable. Turns out it was the fan motor that is broken and we ordered the part and he hooked up a portable AC unit until they could come install the part ordered. Would highly recommend. They are also reasonably priced!
Review №2
2022-08-14They were so nice! Super clean, the price was good. They had to crawl under the house and you never heard one complaint. I highly recommend you call Spoor and get a quote. You will see after all the estimates they are the best. No pushy salespeople just good local family business. I heard his name from a guy. I looked them up. I did get quotes as anyone should I chose Spoor! My house is nice and cool now. Thank you Spoor!
Review №3
2022-02-26Spoors was a pleasure to work with from the initial inspection and bid phase to the completion of the installation. Everett and Robin were very professional and thorough with the installation and clean-up. Their subcontractors, the crane service and old system removal company, were quality folks too. Overall, a great experience. I would not hesitate to recommend and use Spoors in the future.
Review №4
2022-07-07We have used Spoors since 2015 and always found them to be professional. This time they performed a very thorough evaluation of our A.C. Since the weather has been so hot we wanted the peace of mind that it would not quit on us. We highly recommend this family owned business.
Review №5
2022-03-25Local friendly service who depend on referrals. A neighbor shared the quality service they received and I needed to have our AC serviced. I tried during past two years to get a larger company out & had no response.I appreciate this small friendly family business. I cannot say enough about this local business. Very responsive so give them a call.
Review №6
2022-03-09This was the absolutely best experience I have had with a Heating and Air Conditioning Service! I have owned homes for over 30 years and have now found a home in Spoors. They went above and beyond to make my home safe. Customer for life. Thank you Spoors!
Review №7
2022-04-28In a day where everyone it seems is trying to find a way to sell you more & tell you “prices have gone up & if you don’t act now, it goes up again this week”, the Spoors Team comes in & does a very detailed exam of all equipment. They explain everything & they’re not trying to sell sell sell. Great group to deal with, came in WAY less than 5 other competitors & not nearly as sleazy as the others. Everyone from Spoors that came out put boots on & carry gauges, all their competitors send a service guy to show up for 5 min to say “this whole system has to be replaced, I gotta send our project guy out here”, only to send someone who dresses like a salesman & up charges you on everything.
Review №8
2022-06-27Brad is a outstanding technician/engineer with great customer skills. Brittany wasknowledgeable and very helpful. I would not use any other HVAC company as Jeff and Nikki Spoor are honest as the day is long!
Review №9
2022-05-08We have been using Spoors for maintenance for many years now. We recently contacted them to inquire about replacing our HVAC system. They were responsive to our needs and provided a very reasonable bid. They were able to install the new system quickly and with very little disruption to our lives. I would definitely recommend them for any maintenance or replacement.
Review №10
2022-05-05Tech was very kind, respectful, and pleasant to be around. He was on time and did his work quickly. What more could you ask for. They also came out within 24 hrs of me calling