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The UPS Store in Bakersfield

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Phone: +1 661-735-7231
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:9AM–4PM
  • Sunday:10AM–3PM
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3.9 (14 comments)

Review №1

2022-03-19

I needed some documents to arrive within one business day. I was told for $45 my documents would arrive within 1-2 business days, which seemed fair to me I was not told that there was no guarantee this would happen. It’s been five days and what I mailed still has been received. I called the store to see if I could get a refund. I was told paying $45 guarantees nothing. They are terribly sorry it didn’t work out, but refunds aren’t given. Had I been warned at the beginning, I wouldn’t have paid for it. UPS gets $45 a processing fee for NOTHING. Beware as they are very happy to take your money, but could care less about telling the truth.

Review №2

2022-08-16

I love this UPS STORE all of the ladies here are awesome very friendly love their smile every time I go in to the store keep up the good work.

Review №3

2021-07-17

Customer service was polite and professional but the prices to ship are extremely high!!! Particularly when you are told an expected delivery date and confirm that you want the package left at the door with no signature required because my daughter would not be home, only to have them leave a note saying delivery was attempted and they will try to deliver again on the next delivery day!?? Well the next delivery day isnt for 3 more days!! Im so beyond upset, this was a birthday gift for my granddaughter 😔

Review №4

2021-09-14

Buena Vista location is not customer friendly in helping with shipping like other ups stores around town. The girls said they’re a different franchise. Well I won’t be back to that store. I recommend Panama Ln. service is great

Review №5

2022-04-01

Very friendly staff. Specially Sam and Alicia, Always very welcoming. Not going anywhere else

Review №6

2022-04-19

I got charged 83$ for what ……Those people can’t be trusted

Review №7

2021-07-21

Super nice and attentive staff. Tip: Preparing your shipment online and dropping off in person is almost always more affordable!

Review №8

2022-04-19

Worst customer service ever and charge a lot more then usual

Review №9

2021-02-01

The staff here is awesome! Amanda and Alissa are especially friendly and helpful. Always smiling and ready to help answer any questions.

Review №10

2021-02-22

Came in today, and received excellent customer service from Alicia , thank you for all the help, I will definitely be back.

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