Shakeys Pizza Parlor in Anaheim
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Anaheim, Orange County, California, US
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Site: https://www.shakeys.com/location...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Shakeys Pizza Parlor in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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We were bummed there was no dinner special. food was good but slow in process of making it. staff was very positive. We did witness a situation where a toy fell on a childs head in the prize area and the management didnt do anything but give ice wrapped in saran-wrap that fell apart. It was quite shocking.
Its difficult to find this gem of a pizza parlor anymore. I used to love enjoying a pizza and playing video games and a child at a Shakeys in Chino. This brought back memories of that. I took my brothers family and it was just like old times. The pizza here is a bit overpriced compared to other places. However, the staff is top-notch. They checked on us often and they were even attentive as we played video games and helped us with tickets. Thanks!! 4.75 Stars. The pizza could have been less expensive.
I feel like your experience at Shakeys greatly depends on the location you visit and no two locations offer similar experiences. Personally this is one of the better locations if you have kids with you. This location does have a game center with prizes and a salad bar and a lot of seating. Nice decor. The food was good but Ive never found Shakeys to be inexpensive. Overall I feel like this is one of the better Shakeys locations.
$$ Very Affordable!I found that Shakeys has a lot going on, especially considering the low price for all you can eat luncheon. They serve 8 entrees and a salad bar which I didnt even get to. I talked with a few customers and most of them really like this deal.cmilton111Google Guide1.2018
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Went here for dinner a few nights ago with my family. We went because Shakey’s was a restaurant my dad liked as a kid. Unfortunately, our experience didn’t match my dad’s good memories. We ordered the biggest family meal plus the salad bar. The chickens fingers were ok, but the pizza and salad bar were way below average. But the prices were higher than average, so we were disappointed that the quality didn’t match the price. I gave 2 stars instead of 1 star because they did have some cool arcade games that my kids liked, but unless the food quality improves I wouldn’t come back.
My mother in law loves the mojos so its a must have. Kids like the pizza and the chicken is good too. 7/2022 things were different. Out of many items pizza was over cooked and if I scraped what was the layer of sauce to one slice of pizza I would be surprised. Very non existent. Mojos were great as always
Nothing other than the chicken was above average and that includes the service. The pizza was okay, it really wasnt bad but nothing about it stood out and the signature pizzas were the same ones every other pizza place has. Again though I must state it wasnt bad. The Chicken was perfectly crisp and crunchy and I liked that they served the sauces on the side. It kept that perfect crunch to the chicken. The salad bar was questionable at best. Looked like a lot of canned vegetables with a few greens. All in all as I stated this place was just okay
Ordered online. This location got my order wrong with the toppings. Figure online ordering should be better than misunderstandings over phone calls.Suppose my fault for not checking before leaving... but it still means my order was made incorrectly.Did not notice a pickup window or setup for pickup orders which would be helpful in having a shorter line for taking orders.
I’m not one to complain but dang this place doesn’t care about the guest at all. Ordered half pepperoni and half artichoke hearts and cilantro. Told the girl literally 5 times. Our food finally came and it smelt horrible, once I bit into it I knew it was over, it was anchovies!! It even made the pepperoni side reek. I got up to tell them and someone looked at me twice, walked away, then I stood there waiting for someone to help me. They said they would fix it then when I walked away they were talking bad about me behind my back saying it was my fault and I could see all the staff staring me and my friends down. The food finally came out and it just looked awful and still they got it wrong, no cilantro like I had ordered the first time. I was honestly scared to eat it because they were all in a group starring at the pizza before they brought it out...weird right? Honestly I feel really sick after this experience. Please Shakey’s come and retrain staff or something because this was an awful experience. Staff didn’t even say anything to us or apologize... just dropped our food without a word.
Anaheim Resort is my favorite location. My experience is always a pleasant one but today is even better. Four of us got there as soon as they open for bunch of lunch. There were a large group of people immediately seated in a designated area. Food is fresh, staff are friendly, attentive, place is clean, on a timely manner staff pick up/supply plates. Yes it could be crazy once it is crowded but it is normal that is why we try to beat the rush. Thanks ladies for such a super service today. I did not catch a young mans name but he is tall/dark towards the ends who pick up our plates thank you for giving us extra attention. Our friends says WOW that is new you left a positive impression that made us smile. :-) Anaheim Resort Shakeys keep up the good work.
My family used to take us all the time to Shakeys, when we were kids. Now, I take my own to this location, every time we are in Anaheim. Its a better location, and well kept. We went for Bunch of Lunch, on a Saturday, and it is always packed, as well as the parking lot. It takes a while to get a table. We usually have someone scope out the dining area, and grab a table when they see someone leaving; while we pay.The food is always replenished, so you know its fresh and hot. It is buffet style with a little bit of something for everyone, and pizza being the main course. Sghetti, mac n cheese, mashed potatoes n gravy are some to name a few. They have a salad bar too. Favorites are Mojos and the fried chicken! They have baked chicken as well. They are great at making pizza per your request. Staff is friendly, but not very good at explaining to a newbie. Busser is great at taking your plates, and clearing your table. Small arcade for the kiddos to keep busy. Great place to go to, after Disney!
Manager took our order after being ignored. He was gruff. Not sure if he is aware of how he sounds. But its not a pleasant experience. He insisted on it being a 50 min wait so we ordered our dinner to go. Came back to pick up the pizza to a cold mess of a pizza! Really?! We had to wait to get cold pizza! . And look at it when we opened it. did they shake the box or what?! Shameful. I owned my own pizzeria and if wanted can hand toss my own 20 pizza. But sometimes its nice to order one. This was not a great experience at all. Wont return. If I could.leave no stars that would be it. Oh and he ended our order by addressing my husband as Gary we are done. No courtesy or thank you...
Great! We cannot get shakeys pizza in Kansas City and I miss it. This is a must stop place for me when I go out to California. Their seasoning is unlike anything I can find back home. I was born and raised and So Cal and this bring back many memories of childhood. Mojos are unique to Shakeys
I had a pick up order but I still always look around to make sure the establishment I’m about to eat food from… Is Clean. From what I saw it was well kept, they had the food behind the counter shielded off which was good.The salad bar was still open, though. Call me a germaphobe but even pre-covid I still never understood that.How many adults breathed over that glass and kids breathed directly all over the food? What? None of them were wearing gloves? Yeah no thank youStill 5 stars from what I seen and tasted though. Pizza was bomb. If you eat from the open exposed to everything food, that’s on you 😂
As of my experience with food and this unique review. Shakeys is the best for a even or a birthday. They have a small arcade which is not that bad, dining was a huge place. The prizes were ok they need more prizes. Please hire better employees I always see them not enjoying their job seriously, hire people who enjoy their job quite sad yall.
Came in for bunch a lunch and it was a full house. the staff was friendly and cleaned tables fast and picked up plates from people. the pizza was coming out quick and fresh and hot. everything was clean and fresh for the lunch rush. love coming to this location because everything comes out hot and fresh
!!!! GO DURING HAPPY HOUR !!!!Food is very cheap during happy hour and WORTH IT. I enjoyed the food and it was really good. Came out relatively quick as well. Definitely was as good as it was advertised. The only problem was when we ordered brownies and it took 15 minutes because nobody was getting them in the kitchen and the staff was sitting around conversing. The cashier had to get them himself because everyone was socializing. The cashier is a great worker and definitely deserves a raise !
I couldnt believe it! Shakeys didnt raise the price on the Bunch of Lunch and blame it on Covid!BRAVO!Around 11 bucks with a water cup!The only bad thing is all the pies were thin crust, and many had either jalapenos or pineapple on them.But I always write my request (ham, bell peppers, mushroom and onions and extra cheese on a thick crust) and gave it to the cook.Then the rush came in!And by the time the line went down the cook told me he made it! But it was gone!So thats when I teased him and said lay off the J & P and get more traditional as slices with J and P on thin crust were begging to be eaten under the warming lamp!But they still had the baked and fried chicken --- but where are the breast pieces --- and please dont say Covid!Ill be back, so dont raise the price and get some breast pieces!Thank you in advance!
Shakeys is an iconic place that dwells in my memories from when I was a kid. Although this was the first visit Ive been back in about 30 years, the food tastes identical to the way it was back in the day. This is no small feat. So many childhood restaurants have come and gone or changed beyond recognition, but Shakeys food remains unchanged. It was so nice to remember those flavors from back when I was a kid. This doesnt mean the food is great, but the pizza and the chicken get the job done. If you have picky eaters like my kids, this may be a solid hit for you, like my kids. 5 stars for nostalgia, 4 stars for the food.
I usually really like the food and atmosphere. Only reason Im giving a 4 star is because they didnt have chicken strips and wouldnt substitute for drumsticks. The thighs and wings dont get eaten so it was a waste. Will try again and hopefully they are stocked up on strips.
Friendly staff. Very helpful & attentive. We were there for our grand sons end of baseball season Party. 5 Flat screens throughout the parlor. 2 Soda fountains have Squirt, Mountain Dew, Raspberry Iced Tea, Coke, Rootbeer, Water, ice. There are 2 Lipton Ice Tea Dispensers serving unsweetened tea and sweetened tea.Our team kids had a blast collecting tickets in the game room. Fun & friendly atmosphere. Masks are not required or enforced. Ample parking on the side and back of building, & very close to Disneyland & motels and hotels
Overly packed for the time that I went and the management did very little to help establish they were busy. 20 minute wait to pay for food. 20 - 30 minute wait for the buffet. It wasnt a good experience. They should have a capacity limit that is actively checked and monitored so people can wait outside or on a list before coming.
I don’t normally write reviews but my mom who is elderly has trouble ordering with fast food places and restaurants . Staff aren’t usually patient with her which is why I go with her majority of the time. But this time it was a good experience. They were welcoming here and the food was delicious. I loved the pizza and mojosDestiny, thank you for being patient with my mom and treating her no different. It really made our day and it made my mom comfortable enough to go in by herself
Placed our order for pick up and set the pick up time 1 hour before we arrive. We arrived 17 minutes passed our pick up time but our pizzas and other orders werent even ready.Staff informed me that the manager will have to make one of our order since they werent able to do so.
Recently came back after a long year hiatus, and the food and service was just as i remember.The employees understand that things are different, so they constantly check up on you to make sure your stay is pleasant and bring anything you need.Will definitely come back!
My ticket was lost and it took about an hour for them to get me my food. I had mentioned that its been 40 mins since I ordered. 20 mins later I got my food employees were sorry for what happened yet when I spoke to the manager she responded with You got your food didnt apologize once and didnt really seem to care. Employees 10 management 0. Sad I love this place but I wont be coming back to this location.
Food was great & we got excellent service from workers. Our table & seats were all wiped down prior to seating us , all workers had on gloves & mask on. Kids games area is closed at this time which is understandable. They had the Laker Game on 💜💛 drinks are all plastic bottles at this time. I did see pitchers of beer & can beers available. Food was great.
I love the family meal so we can all get a little bit of everything! We get pizza, chicken, and mojos! I always add on a medium pepperoni pizza for $6 with extra sauce because I LOVE their pizza sauce and Im the only one who wants extra. 😍😍They also make homemade ranch and it tastes amazing!
We love shakeys we live in the city of Tustin and drive to Anaheim just to buy it. This time we went we had a great experience we had wait for our order didnt take that long but the customer service was great. I just hope Ill be easier to order online or have a shakeys near our home.
I was AMAZED at how good the food was. My daughter and I left the park for the day around 8:30 PM because we were tired and very hungry, and wanted something different to eat than what could be had in the park (both of us), and less pricey (me). We found that many of the establishments nearby were closing at 9:00, but found that Shakeys was open until 10:00. I literally hadnt eaten at Shakeys in decades and that was probably a lunch buffet, but we reluctantly decided to give it a try because we wanted pizza, it was near the park, and it was open. I cautioned her that since the location was so near the park it likely catered to tourists rather than locals, therefore they probably wouldnt care about their quality, service, or repeat business. Boy was I wrong. We ordered a Firehouse special pizza and the Family Antipasto Salad. The salad was fresh and a great value compared to each of us getting a salad bar. We had plenty of salad leftover for the next day. The pizza was incredible! The toppings (meats, veggies, and cheeses) were delicious and top notch quality. The red sauce had great tomato flavor and was spiced just right for my taste (comparable to Round Table red sauce which I like). The surprise was the crust which was thin and crunchy. I had forgotten how well a thin crust complements the toppings without overwhelming the flavor of the rest of the pizza. I will also add that the staff was mostly attentive, the dining room was large, open, and welcoming, and the tables were still being cleaned up even though we were there an hour before closing. When Im back in Anaheim I will definitely revisit this Shakeys.
Was here for a lunch buffet.Food was fresh! Salad bar, pizza bar, pasta and chicken all are very fresh and hot.Chicken was better than expected.Staff are all very nice. I was looking for the dessert pie and the staff told me 5 more minutes for a fresh one. Then I was gonna give up on it as I was having a good conversation with my lunch buddy. She came to my table to give me my dessert! Staff going above and beyond.Restrooms were clean also.It was just a bit too cold! 😅
I generally like Shakeys, but this is the first time in Anaheim. Came here to have a baby shower for my daughter who works at Disneyland. The food was horrible and terribly expensive. The pizza was so greasy, and the chicken was so overcooked there was no chicken left, just crunch. The salad bar was not cared for most of the containers were empty and we asked to have them refilled but got tired of waiting. They did fill them as we were leaving and hour later. We asked several times to have the tables cleaned and ended up getting paper towels out of the rest room to clean them ourselves. I would have left but we were expecting 25 people for our party. Kind of hard to re route that many people at the last minute. Bad service, bad food, very expensive, the arcade was cute! One more note they need to fix the changing station in the ladies room, as it is falling off the wall. My grandson almost fell off while I was changing him, he is a little tiny 1&1/2 year old, I had to hold the table part up with my leg so he wouldnt fall while I finished changing him.
Wow!! Let me just say Destiny is such a delite! She made my first experience at shakeys the best! After a long day i had the craving for some pizza and i was driving by and thought i give it a try. She has the best customer service, very sweet, so knowledgeable about everything i asked and so friendly. I hope to see Destiny the next time i visit my new dinner spot.
We got Shakeys Pizza for lunch today! What a treat! Pepperoni, Cheese, and my favorite, Sausage! Man oh man that sausage pie was fantastic! The crust, the cheese, the toppings! I cant stop thinking about it! Thank you Shakeys for being open in this scary and confusing time of quarantine. You made our week!
I love Shakeys pizza I wish we still had one in Stockton. We had ordered a salad with our meal but we got half way through our meal without receiving it. I decided to ask for a refund which the manger promptly took care of. After a few minutes she said she was going to give us the salad still. Excellent customer service and a nice gesture.
Bunch o lunch cafeteria style means you point/they plate. But pizza was largely cold, selection was meager, pasta was way over boiled, no salad...boring and over priced. I hope this is a post covid aberration. I wont return until we all maskless and buffets arent misdemeanors.
We ordered a single topping pizza, mojos and 8 pieces of chicken. Everything was absolutely delicious. Loved the breading on the chicken and nothing was dry. The cheese on the pizza was mouthwatering. The resturant wasnt very clean but it was also extremely crowded. The front said we could wait up to an hour for our pizza. Luckily that wasnt the case. The staff was pleasant, engaging, and did there best to get our food to us.
Just averageI had visited downtown Disney and decided to head over to Shakeys for lunch with the family. Upon entering I noticed that it had pretty good sized parking lot which was almost completely full. Given its near Disney and also on Sunday. They had a lot of seating. But I almost couldnt find a table because they said this whole empty section was reserved. All the while stuffing my family into 1 small table and being there over an hour. No one had come to the reserved seating which made me upset. The food was meeh! Nothing really to be excited about. The chicken was tasty as usual. Wish I could say the same about the pizza and service. Will not be coming back here anytime soon
One of my favorite pizzas closely located to the hotels and RV parks if youre visiting Disneyland Gourmet Pizza at its finest and not too shabby of a salad bar employees met us with a refreshing and very friendly attitude. And kids they have an arcade with ticket prices got my last set of jumbo cards from there.
I love love love love this place. The server Ed is the best. He was so attentive to our needs as well as what we may have needed. He was entertaining. Although there were a good amount of people in the restaurant he made his way around to all of us and made everyone feel so welcomed. He is the best hands down...
Great pizza and Mojos are addicting, not as good as they were when I was younger though but still good! Love the dough, we had the wings and they are not good wouldnt recommend but thats me however my daughter loved them! The place could use better cleaning and more often but its pretty cheap and good!
I love this place. The decor inside is the same as it was 45 years ago when I was a child. It stirred up happy memories of my childhood when my parents took me there. Coming back, I found the chicken was delicious & still the same great taste. Same with the Mojo potatos: they still taste great. Plus, a 2 piece leg & thigh with a half-order of 12 Mojos cost only $6:75. I was only saddened to see the place empty due to the COVID-19 pandemic. The sound of kids laughing while playing video games was absent. The guys drinking pitchers of beer & arguing over a referee call on the wide screen TVs was absent. It made me realize that Shakeys Pizza Parlor is more than just great food, but its a vital place for safe & fun social interaction with each other in our communities. Right now, Shakeys is hindered by COVID-19 due to no fault of their own. They are an American institution that deserves to be bustling again!!
I went for the lunch buffet and was pretty disappointed. There were real long lines, and when we got there hardly any tables available. Where we sat was really cramped and hard to get out due to a chair directly in back to me. Im sure the guy sitting get there too was squished.The quality of food wasnt anything great. And for the price, round table has a much better lunch buffet. The only thing I did like was the rice. I did however, think it was great that they had marinara sauce to dunk my bread in. The pizza twists were very yummy.The pizza itself was horrible. I dont understand why they didnt have just plain cheese or pepperoni. Each time I went up, there was a focus on one ingredient. One time, each pizza had chicken, the next jalapeños, the third time pineapple. Gross. I spent more time picking off the toppings then actually eating the slice. And then, of course, all the cheese gets picked off to. So the sauce pizza that I could eat was gross.I wont be coming back.
Love the chicken its always so good! I have been here a couple times after disneyland and its always so good and never too crowded to sit and eat. The service is not always great but the food is good so thats at least the main point. One bad experience i had the waiter told me to ask someone else walking around to help me clean off a table for my family. Which was completely rude but the food was good
If I just could give them 0 star!!!!, worst service starting with management especially Odette and Gerardo very irresponsible, un coordinated place. They need to go back and get trained and do their job correctly. Make sure if you are reserving with them two you take extra measures, take a picture of them writing it down, get something on writing or email because they will forget and not write your information in the reservation book.
The manager here is so rude!! I ordered my food and waited over 30 min for my food. The people who ordered after me and had bigger orders than me got their food first! Like how?? I informed the manager and all she said was I cant do anything about it and someone will call you when your order is ready and walked away! Ive been coming here for years but she was rude af for no reason
Wow! This place gets crazy busy! I give it up to the staff for working at this place and still keeping a smile on their face. Received my food hot tasty and fresh the mojos are delicoius my wife and I were sooooo happy with the service and atmosphere that this place surrounds its self. My kids went home with toys to play and left over to eat later. Paul the cashier is extremely caring towards his customers. will be back soon
I havent been to a Shakeys since I was a little girl. There was a line when I got there, I think I got there around 4:30. Only 1 cashier. Customer service was alright. The pizza was just ok. I will not go back. I very much enjoy my Round Table so I will be sticking with them.
Crowded, poor quality pizza, cold fried food, not particularly clean, but efforts of service staff to please and replace cold food. I would not recommended the food, but I think the staff did the best they could. They probably stay crowded with out-of-towners because of their location near Disneyland and foot traffic between hotels, but I would recommend getting in the car and eating somewhere else.
How do you stay in business? On hold, answered by multiple people, each asking me how can I help after the last person (each time) tells me theyll check the status of my literal easiest order (12 inch pizza and chicken strips). I was then placed on perpetual hold after the last person told me theyd get a manager. No wonder this franchise is dead in everywhere else.
We really enjoyed coming here tonight the food was lit and really hot Sabrina was very friendly and went out her way to return my debit card and i appreciate that good soul who return it iReally appreciate employees like that especially in the times were in also the manager Gerardo was A tentative
This location is close to Disneyland and the Anaheim Convention Center and draws in larger crowds. They offer multiple promotions, however for basic pizza, wings and potatoes, theyre on the pricier side. They were slammed tonight between a cheer competition at the convention center and the end of a reading promotion where they offered vouchers for free personal pizzas to youth under 14. This resulted in long waits to purchase and receive food, as well as a poorly stocked salad bar. My $7.99 for the salad bar was a waste considering multiple toppings were missing. Despite the busyness, the staff remained calm and were more than happy to help if anyone needed them.
Had a great time at Shakeys. I think Shakeys is a little over priced but hey what can you do. The puzza chicken and potatos are delicious! They have a lot of seating, a small game area with prizes a banquet room for large groups, birthdays and fun raisers. My family and I had a great time with a family friend of ours who we adore. This is a great place to come with friends and family. I would recommend coming mid day if you can to avoid crowds. Although this is a tourist Shakeys close to Disney you still might have a small lunch crowd. They have a buffet mid day
Anytime we dine outside of the Disneyland resort after visiting the parks we are a little bit wary of what the outcome will be. We were pleasantly surprised by our visit to Shakeys on Harbor Blvd. First off, the staff were wonderful. They were helpful, friendly and attentive to our needs. We were there during a Sunday night football game so it was actually pretty packed. Regardless, I was impressed by the level of service we received.FOOD: The food was good, but not great. We ordered two pizzas and some mojo potatoes. The pizza was just ok. The amount of toppings seemed a bit less than I would have expected. The mojos were excellent! They came out hot and were as good as I remembered from my last visit to a Shakeys (years ago).COST: Since we were eating close to Disneyland I was prepared for a little bit of sticker shock. The prices were slightly higher than I would have hoped but not outrageous by any means. They do have a couple of meal deals along with a buffet option that could bring your per person cost lower. I wont comment on the drinks since I am not a Pepsi product fan, so any comments I make would not be objective.So, the next time you are in the Disneyland area and you are looking for a quick sit down place, why not give Shakeys a try. Of course as always, your mileage may vary.
I been coming to Shakeys for years and this is the second time the manager Ed has been so great to me and my family. His personality is great. He is friendly and helpful. He has made our visits a pleasure. Hope he continues to work and look for to coming for future gatherings. Wife Ruby
We are here yet again, and again we feel like we are lunching at a friends - the people are so *welcoming*, and GM Jorge P. goes above and beyond. Hes the *GM*, yet never hesitates to pitch in wherever needed - and with a gentle self-effacing humble _kindness_.The food is just _amazing_ -- still has the most tender and fresh fried chicken, and an incredible variety of flavors on the pizza buffet. Even a dessert pizza!I would recommend this place to anyone. I would bring my best friend or closest relative for a birthday.The food is delicious and plentiful, and the atmosphere is comfortable and fun.And about 1/2 mile from Disneyland!You wont regret dining here!Previous review:We have just moved into the area, so we are exploring our new home town. The staff at Shakeys made us feel welcome right away. Everywhere we turned, there was someone nice.What really impressed us is when we saw the General Manager(Jorge Portell) helping out as it got busier. He seemed to really care about his staff and his guests.Mr. Portell went out of his way to make us feel at home.We have truly found a great spot with Shakeys. Weve already decided that we will have a date there at least twice a month(if not more).And the food is delicious, too! Even the fried chicken was moist :)This really is a not so hidden gem.
I went to eat lunch here during the lunch buffet. There maybe was a tour group because of a bus parked in the parking lot.The pro was food and lunch buffetThe CON: I had to wait in a line almost to the front door to be able to get food during the buffet. The kitchen was pushing food to tables over refilling the buffet. During my visit, I was on lunch for work. For someone who takes an hour lunch, this visit allowed me for a grand total of 15 mintues to eat after all the lines.
This place was so much fun as a kid. The pizza was great and the games and amusements were a lot of fun. This was the first time I had been in a Shakeys in 17 years. I took my family there and while it wasnt terribly expensive I realize that my tastes have changed over the years. The pizza, at best, was mediocre. The chicken, which wasnt offered years ago, was actually pretty good. And the mojo potatoes, they were ok as well. There wasnt a lot of entertainment for the kids, mostly some old video games and ticket games. The kids, on the other hand, loved it. So, while the pizza was ok, its still a great place for the family to make memories.
Pizza was real good and fresh but We went during Lunch buffet hrs and it was jam pack no where to sit . The tables were all messy and dirty. Line was a 40 mnt wait at 1pm finally at 1:50pm Cashier assisted us. Cashier apologised She said She was the Genaral Manager from another location Ocean Side but she had got there to help and before doors even Open there was a Long line outside. At the buffet their was a lot of people just standing waiting for more pizza 🍕 .After we got pizza we had to ask General Manager to have someone clean a table because everyone just standing no where to sit. We ended up eating by 2:45 pm. Too many people not enough food or staff. This was on a week day I believe Thursday. I came other times but it wasnt as bad. Make sure if you have 30mnt lunch at your work this place might take a little longer than expected. Handicap Parking right outside door but No automatic door opening .So be prepare to Struggle and Flex 💪 doors are hard to Open.But if you a Pizza Lover of quality than this is the Place. They also have all you can drink Soda or Sweet Tea. They have games for kids and change machine for tokens.Thanks and enjoy.🍕🍟🍗🍝🍺🍻🍱
We were very dissappointed in the whole experience when we had dinner here!! We were craving Shakeys and the food was greasy, the service was non-existent, the drink area was a mess, the tables were all dirty and it was a pain trying to get someone to clean one!! The floor was absolutely disgusting and looked like it had not been cleaned in forever!! I hope this was just a bad night, but we will not be going back.
Thick crust pizza was crispy on the bottom and cooked all the way through. The pepperoni was a little skimpy. Salad bar was delicious. There werent any mushrooms at the salad bar, I asked for some and was given a cup of sliced mushrooms. Thanks!Also, Pepsi not Coke. Sad face.
I been here before never had a experience like this. I dont know what going on with the staff but looks like manager is not training his employees well. Told him the my games where eating my daughter tokens He said I be right their. 1 hour passed nothing sat down to eat pizza was warm. Chicken was a lil less from cold and mojo where just cold.. I dont know whats going on. We got here at 2:20 pm not many people where here..
Pizza here is really good, especially with the PCM combo. Only downside is that the costumer service is pretty bad, waited a long time just to get boxes when 3 staff members saw me waiting and the one that eventually came had an attitude. There were also lots of uncleaned tables even though staff walk past them. Manager was very nice and there are also other good staff.
Usually happy with this location’s food. Came in at 11:35am and spent $43 on a large pizza with chicken and mojos. I was told my name would be called when my order was ready. Food keeps coming out hot and fresh for the buffet. Finally after 45 minutes I ask about my order. I understand lunch rush is busy but c’mon. So the manager pulls out a pizza and a box with chicken and mojos. The pizza was cold. I’m not exaggerating. The cheese was cold and the grease had soaked through to the bottom of the box. My chicken was burnt along with the mojos. I’m not exaggerating again. I did not see this type of food making it out to the buffet line. Shocked that this is the type of food I was sent home with. I know the tourists are the lifeline of any restaurant near Disneyland. But you have loyal locals that spend money too. I’m just extremely disappointed. I work very hard for my money and feel like I could have paid $5 for a no name place and gotten better food.
I hardly ever feel the need to write a review but the service at this location was so terrible it compelled me to write one... Management please tell your staff that when there is a line of customers at the register, they should stop talking about how terrible their coworkers are and serve the clients waiting at the register. I along with another gentleman watched while two ladies talk on and on by the salad bar, we had stood there for about 10mins while these employees shoot-the-breeze even while looking over and clearly seeing us there waiting to be served yet carried on chatting with each other till finally they finished their conversation and moved one of them came over to serve us.The gentlemen ahead of me had his order of wings messed up after claiming to have told staff what he wanted twice yet they still managed to get his order wrong and demanded a refund. That shouldve have been a clear sign to leave and get my moneys worth at another pizza place, but I wanted to give them a chance... HUGE mistake. After taking my order I was told my name would be called once my pizza was ready. I sat across from the kitchen waiting and watching the same girl who took my order returned to jabbering with other employees back in the kitchen I watched as my pizza came out of the oven and get placed in the hot box behind the register, and the girl who I suspect is responsible for notify me was preoccupied telling her very important story to her colleagues not even noticing I was waiting till ofcourse I got and saw me approach the counter then hurried to get my pizza.I like to say the pizza itself was worth the wait but once I got home and took a slice out of the box the center was still raw dough. I guess the kitchen chefs were too enthralled with the cashiers story to put adequate effort to ensure a clients pizza comes out cooked right.
It has changed a lot since I worked in 85 . We had only had five video games for 25 cents.pac man miss pac man donkey Kong.we had live entertainment Dixie land music 🎶. But the pizza 🍕 mojos & chicken 🍗 taste soooooo good 😋 went the Anaheim shakeys near Disney land . I’m single but when I have kids that’s were I’ll take them. Brought back great memories.
I love to take the kids to shakeys for the food. The games are outrageously priced and theres not that many of them and a few are broken alot. Games are on average $1.00 a game, and there are no video games, all games to win tickets to cash in to get your choice of a prize , which is an average prize shop. The pizza is one of my favorites, as the Mojo are a must have that everybody loves and fried chicken that is my favorite fried chicken of all. They have a good all you can eat lunch on week days, highly recommend , they have everything, pizza, spaghetti, bread, ECT. Love the pizza, chicken and Mojos!
We got there tonight placed our order. We had a salad 2 pizzas and mojos. We dont have shakeys in vegas in years, we were excited. We had to ask to have a table bussed 2 times before it could happen. A lot of staff standing around chatting. All the food came out at once. The pizza was warm at best. We had to ask for plates, tongs and silverware. As we were eating the overpruced ridiculous food, we notice other customers were getting their salad before their pizza.There is an arcade their, which many were out of order but no sign thats says they are just unplugged but kids dont know that. There was one game with a sign on it not work but was fully functional.All and all stay clear of the place, the bathrooms were dirty too.
Good Food, there was kid running around pushing a bunch of buttons on the games he took one of my balls from the game and got 50 points (the lowest) and then tried to take my tickets. Not the fault of the restraunt and the 1st time its happened to me. Good experience
Pizza is good BUT where I lost it is when they wanted to charge 299 per non alcoholic beverage. I found their pizza was overpriced also. The place was crowded. Took a long time to get our order. They need to do something to remedy the above or people like me will not be coming back
Tip from an Anaheim resident : Go to Marris Pizza, Carolinas Italian Restaurant, or make the drive a few minutes further for Cortinas. Youll get infinitely better food and a far better experience.Shakeys is way over priced! The salad was old. It had some orange and pink in the iceberg lettuce & was a little wilting. The chicken was dried out. Pizza was a bit bland and dry and terribly over priced. Mens restroom was filthy. There was even a guy in the restroom that stopped me and tried to sell me pot!I wish I could give this dump some negative star ratings.Never again.
FIVE STARS FOR THIS SHAKEYS LOCATION!* Service was Outstanding!* Food was ready fast, hot and tasted Awesome!* Always plenty of food at their buffet tables.* The Leadership Team & Staff work hard to make customers feel welcomed and leave happy!* I live 45 minutes away and if my family and I want Shakeys we will drive to this location.*** AWSOME JOB FERNANDO, LEADERSHIP TEAM & FRIENDLY STAFF ***
Gunna give this a three star.Pros: decent food, decent atmosphere, good selection of drinks, arcade for kidsCons: 1+ hour to make your order, 2 other customers had their orders messed up, when you order the manager repeadily saysinteresting choice in a condescending voice.The fact that our food took an hour to come and the attitude of the manager was what caused this to be a low rating.I initially was going to give it a 2 star, but gave a 3 as a benefit of the doubt that this was a bad night for the restaurant.
I would’ve given it 5 full stars but...I’ve loved Shakey’s joint since I was a kid. It’s the potato mojoes that kept me from coming back. So with that said, I’d go to Shakey’s any chance I get. Unfortunately, the 2nd time I’ve been to this particular place, I kept getting a combination of overcooked, stale and hard as a rock mojo potatoes. Bummer! But I enjoyed the chicken and the pizza nonetheless. The salad bar is always a plus. Oh and I’d still come back here...hopefully he potatoes will be better then.
I havent eaten at a Shakeys in probably a decade? I used to love getting their bunch o lunch and probably went to the Shakeys by my work once a week so I was excited to go to the birthday party for some pizza and mojos. I got there and went to order for me, my girlfriend and her daughter. They wanted chicken wings, pizza and some migos. I order the wings and they say we ran out. I said you ran out of chicken? Arent you guys famous for pizza, mojos and chicken? Yes, but we ran out. How do you run out of chicken? Im 100% certain that their chicken is frozen and not fresh. Youre telling me that there wasnt enough room in your walk in to get you through the weekend? I usually take this as a sign and go elsewhere, but we were there for a party. We ordered some garlic bread instead of the wings. Sadly, nothing was great. The mojos were a little soggy, the pizza didnt have enough sauce on it and the garlic toast was overcooked. Whats weird was the other orders in our party looked great? Maybe I shouldnt have questioned how they ran out of chicken? I guess itll be another decade before I go back?
Worst pizza joint I have ever been in. It was so crowded my family could not even get pizza because of the amount of families loading up their plates for the all you can eat. One lady had fried chicken, mashed potatoes, macaroni n cheese, pizza and salad all on one plate...something tells me they paid for one buffet and fed their family of ten off of one paid buffet. I did manage to get one piece of pizza that would not have been my first choice...tasted aweful...could not even finish it. When we tried to find a seat half the room was gated off for a party that never came. Only thing I could think of was they were trying to prevent busing more tables. Save your time and your money and go somewhere else with decent food and atmosphere. This one is a pass.
When I resided in Milwaukee, WI during my Teen and College years, Shakeys was a chain we would frequently visit. We loved the pizza, especially the special toppings we could ask for and get. But just about all of them closed by the time I moved on to other cities. Imagine my surprise when I discovered Shakeys in Anaheim! I visited the Parlor 3 times during my short week there! And the memories flowed back with each bite of pizza I ate! Wonderful! Next visit - I will be Bak! Fer sure!
Today, I visited this establishment with my six year old daughter. Because we were hungry of course. I knew once I stood in line. There were two cashiers on a Sunday evening I knew things would be wrong. Ed this assistant manager was one of the cashiers and the other was a girl named unknown. I waited in line for about 10 minutes being next in line. As she finished with her customer I approached she says he will be with you in a second I said okay. The phone was ringing like crazy. Ed finishes with his customer so I approached he answers the phone and says sorry I need to take this thats why I didnt call you forward yet. Right as he says that the girl comes back to help the next customer that was behind me. Ed says help him while hes still on the phone she didnt hear so Ed tells the customer on the phone to hold so he can help me. Keep in mind I waited in line for 10 minutes about 15 people behind me it takes my order and I go and take my seat. Me and my daughter play games for about 20 minutes then I say lets go to the table so we can eat. I noticed that everyone in the building was eating. I said to myself wheres mine Meanwhile my child is repeatedly saying here comes our food because waitresses are walking by with food not ours. I asked this guy named Daniel and Asian kid who works there can he check on my order he says yes and never return but he walked by me twice so I asked another waitress she says okay she came back right away and said what did you order I told her what I ordered and to ask the assistant manager hes the one that took my order. Ed comes over and says sorry sorry let me see whats going on so I went with him. The girl I look she is getting my order in order it talks to her and she says I got it Ill take care of it Ed comes to the table with my food I asked for a full refund and then gave Ed a piece of my mind like why are your workers walking by seeing that my number is still here and I havent got my food. Ed is saying how sorry he is and things are screwed up let me help you he says Ed gives us a full refund and a complimentary meal and keep trying to please us the whole time I waited was an hour and a half this whole crew needs to be trained and customer service and checking in on their customers. I told Ed that I will let my daughter eat some of this food and then we will be leaving I appreciate that guy for taking everyones mistakes and making them his.....he is the only reason ....why I will be returning to this place for a second chance.. my real opinion about this was that everyone in this place was Hispanic and I wasnt but my child is half Hispanic and black need I say more ed made me feel differently cuz at first I thought it was all racist never in my life was service that bad.......
Went here for a kids birthday party. The interior has recently been renovated and now features several big screen TVs. The food was pretty good, as far as pizza places go. And they serve beer. But the place does not have much to offer in terms of entertainment or providing a party-like atmosphere. The arcade is REALLY small and features perhaps a dozen games. Just like at Chuck E. Cheeses, kids get tickets for prizes after playing the games. But birthday party packages dont seem to come with very many tokens. You can easily drop $20 per kid in 20 minutes on arcade games. The prizes are the typical cheap plastic toys that will end up in the trash as soon as you get home. If you want to have a birthday party for kids without the sensory overload of Chuck E. Cheese, this might be the place for you. But dont be surprised if your kids are bored even before the tokens run out. But, hey, at least they serve beer, right?
I was really excited when I saw shakeys on my way to Disneyland. My husband wanted to eat at the park but I convinced him to eat at Shakeys. When we arrived we were greeted by a very friendly cashier this is why I am giving the two stars. After placing the order we waited an hour and 10 minutes for our food to arrived. When it finally arrived I started to eat but my daughter wanted to play so I took her. While At the games section I insert 2 coins but the machine ate the coins. I went to the employee and told her the incident. She told me she would check it out. I waited 20mins and went back to the employee. While I was talking to her a girl came and told her the machine had taken 4 coins and the game was not playing, I looked at the employee and told her it was the same machine. When I finally got my 2 coins, I gave it to the girl because we were already leaving. I told my husband to ask for a to go box for the food. When I was going back to my seat an employee was cleaning our table. I saw him move our daughter juice to the side and throw away our food. I was in disbelief, all that wait and the food was thrown away even when your stroller and belongings are at the table. The employees just apologized and left. I love shakeys, but I will never go back to this one. Really bad experience.
The two times Ive been here were the exact opposite of each other. One time it was quiet, the other loud. Both times, the service is what really has me going back. They were onto everything, even with the chaos. I really do enjoy the pizza and I adore the mojos! For vegans, you can order the Garden Veggie without cheese. For a $1 more, you can get it pan style. I love that they put a little extra sauce on so it was almost like you were eating really good breadsticks if there are no veggies in your bite.
If you like greasy or fried food this is for you. I went only because I was with another group who drove and wanted to go there. They have a game room for the kids and it was not very clean. They were short staff and took them a long time to help out the kids to exchange their points won.
Glad to have a pizza/cal zone place in my neighborhood which is actually considered by non-Brooklyn to be a destination place! Expect an arduous minimum hour long wait, but once inside with a steaming gooey pie served up in front of you, all will be forgotten. The place oozes with old world rustic charm: exposed brick, tin ceilings, and guys rolling out pizza dough with empty wine bottles by candlelight. Love!
2 hours for pizzas? Ordered online because I called twice and was placed on hold for 5 mins each time. Order said pick up time is at 8:55 its already 9:43 and my husband is still waiting for the pizzas!!!! RIDICULOUS!!!!Update:So after 2 hours of waiting they said that they dont have our pizza ready!!!!Fire the manager please.Was this review …?
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4.2 (199 comments)
Review №1
2022-07-03Food was alright, the potatoes mojos were spot on. Games are not the best with cheap prizes, but okay if you dont spend more than 10 bucks. Main concern was cleanliness, floors were extremely dirty, as were counters and some cups.
Review №2
2022-06-15This was a great place to stop and rest from a long day at Disneyland. It is close to the Candy Cane Inn hotel where we stayed at. The atmosphere the staff the service the food and the prices were simply great. Plenty of other foods if you dont want pizza, however their pizza is very good. I recommended this to family members and theyve also loved it.
Review №3
2022-02-22Ok meal, mojos are good. And their chicken is delicious. Pizza was ok too. Maybe I’ll try some more combinations in the future
Review №4
2022-03-04We came here on Tuesday for our nephews birthday dinner. I liked the fact, as soon as we walked in, there were only 5 or 6 parties. The salad bar was good (could have been better...if the garden salad was refilled). Chicken was good. Pizza was just average. Games sucked. Toys are 100% from China. Not worth spending money for coins = toys.
Review №5
2022-07-03Pizza is average. Wings are great. The establishment is just nasty. I tried to enjoy my food as a dine in customer and never in my life did have I ever questioned my health like I did at this place. We literally watched the waiter clean every table and sweep the food trash from the table to the nasty floor. As I walked from my table to the restroom, I could feel the pizza trash under my feet. Out of respect we took the leftovers with us and safely deposited it into the nearest garbage bin. My suggestion keep looking. This is just not it .
Review №6
2022-06-14Great food as always. The food is ready in 15-20min and its made to order. Unlimited drinks and pizza is very tasty. They have a happy hour special Monday through Friday from 4 to 6pm. I recommend you order 2 half orders of mojos to make a order during happy hour. This will save you a few bucks vs ordering a full order.
Review №7
2022-02-25I usually like shakeys but the buffet the pizza taste like it was precooked the day before and reheated it tasted better when they make it fresh.
Review №8
2022-04-14Great pizza and chicken! The mojos are amazing and I can eat a huge order by myself. We love the lunch buffet they do as well. Love bringing the family here for dinner. You can even see the Disney fireworks from the parking lot.
Review №9
2022-03-01OMG I love this pizza! The thin crust is delicious, veggies are FRESH, great Ranch dressing & being from Utah, that says a lot 😋 Every employee is nice, especially Randy. I’d be a regular if I lived near by! Management needs to let people leave a tip at the register if paying by credit card. These guys deserve it!
Review №10
2022-07-15OK pizza restaurant chain. Smart offers. They have surprisingly good selection of draught beers :-)