Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
I walked in but it was so dark. I took off my sunglasses and started to sing at the top of my lungs I can see clearly now, the chickens gone. Not only was it brighter, but they didnt have thechicken wings we went there for. I did a spin, a twist, and mash potatoed myself out the door. I saved time by ordering Panda Express online, drove to Grasshopper during the 20 minute way, then scooped up that bomb Beijing Beef and all the good things. Walked in the side door, food was ready, headed home, grubbed it up and enjoyed the rest of my night. But it all started with this Ralphs location, and I give that whole night 5 stars.Edit: Went back this morning, shouted No Wings? And as it turned out, still no chicken wings. 5 stars though for consistency.
Im so glad and grateful to the bakery department they went above and beyond to make my sons second birthday cake delicious and out of this world. Last year due to the pandemic lockdowns starting on his day of , my son didnt get to celebrate his First so we took him TWO THE MOON this year with space theme. Yall were so easy to work with THANK YOU!
Best grocery store around
I see why they have the worst customer service cause the manager, Marlette is very rude and unaccommodating. I asked about a purchased and she argued on the phone. I told her pls check and she put me in hold and hung up. I called back to make sure she checked the price and I was overcharged. I told her for a manager, shes horrible at customer service.
I have always loved this store. The only problem I have, is that they took out that fabulous make your own salad bar!! They had EVERYTHING you could possibly want in your salad. But, as far as I know, they took the salad bar out!☹☹☹. The customer service is awesome and everyone is super friendly!! I used to live right up the street, but have to drive a little farther now. I dont get to the store very often anymore. But, I like the store a lot.
Easy parking. The store is clean. The staff is friendly and helpful.
The employees at Ralphs about 3 blocks up from the Veterans Home Chula Vista are incredible. They are so helpful, so kind and they treat me wonderful. I would recommend them to anybody who wants to go to a grocery store where the employees will help you with anything you need. Theyre incredible and if youre smart you got a great team. Treat them well and pay them enough to where they want to stay. They all seem to be happy being there you can just tell by watching them. Since the star wont light up when I touch it I not only give them a 5-star rating but I give them a 10 star rating.God bless you all, and Jesus loves you!
My wife purchased gatorade from this store we both got sick, there was no expiration date on the product after got sick and started have symptoms. This is not helping the community when we are already dealing with COVID 19. We are giving Ralphs a chance to explain themselves before we contact USDA and FDA and the city of Chula Vista Health department, please be cautious.
Located in the Friars road shopping center. Layout is easy to navigate. Employees are available. Milk and child juices are low stocked. Self serve moves quickly. Kosher products are available.
Alex was very helpful and friendly, she was busy stocking, but still asked if i needed help. Walked me all around the store looking for a wine cap. I really appreciated it. All the staff there are very nice. I love my neighborhood ralphs!!!! I recommend this location
They are so clean. I love their cupcakes but they dont restock the bakery often. I do like the environment but what brings the score down so much is how poor the vegetables are. I buy veggies there for salads every few days. I always have to really search for good produce. Its always rotten and/or slimy. Even newly placed veggies are rotten or extremely wilted. Its unfortunate. Who ever you are buying from is Definately not living up to par. You need to tell them to give you better produce. Onions, peppers, lettuce.. Even apples...its on going but youre the closest store.
I love shopping at this location. Each and every time I find what I am looking for at a reasonable price. Carmen the cashier is the very best. She always asks if I found everything that I was looking for and if I didnt shell make sure its found. Her personality is very warming.
I was totally dissatisfied with the deli. The customer service was great but the food was old, stale and watered down. The soups were crusty and dried out. When I called the manager to share the info so she could check for the freshness of cheese & cold cuts, she all but called me a liar and wasnt interested at all. I didnt want someone else to have a bad experience. It was a complete waste of time and money. I will not be shopping there again.
I ordered a cake on Monday for Wednesday pick up and they made exactly what I ordered. I paid $13 for a 8 double layered marble cake with chocolate frosting. I think thats a bargain. Not to mention everyone loved the cake. It was perfectly moist. The Ralphs employees that helped me were very friendly.
This is still one of the Best markets around. The staff is knowledgeable and very pleasant. The produce is always fresh and the meat department is out of this world. The hot deli is always stocked with fresh chicken hand and homemade salads..The soup is fantastic as well. Thisnis the place to shop
I usually come here and the one in alta view it depends where I plan to stay. but my experience on my last visit was a little not so satisfied customer. at first I have to look around for a plastic bag due to all of the roll are empty. manager was helpful and noticed it right away. Store is clean and they have a good variety of items.
So we went super early since I needed some stuff and I got a gallon of milk with a coupon register just saw it and took it off and did not use it...she did not have a great attitude...I get we have all bad days but she works at a store she should of gave Customer service better...and I believe she was a manager or something...never again will I go yo this ralphs.
Certain staff at self checkout and cashiers are not friendly. At self checkout, I had 1 coupon and the lady with the ponytail gave major attitude. She said, What?! Um.. News flash its only your job to take the coupons and I only had one. Ive seen her working self checkout several times. Lucky for her I ignored her bad attitude.Next incident at a cashier checkout, the lady said coupons cannot have the same barcode. FYI newspaper coupons all have the same barcodes regardless if you have multiples.For a nice grocery all their carts look super old and used.I will say the staff that stock the shelves have been very helpful and friendly every time I ask for help.
This is a great store to shop at Angela that works in the seafood department at Frys to fish oh my goodness she will make you want to start eating fish the moment you put it in your cart shes excellent in customer service in the Seafood and Meat Department she brings Seven Stars to the department and the store and also Ruben front end manager hes excellent to everyone should be able to have employees like these two employees they bring the very best of Excellence 2 the store thank you for them being there above all five stars is nowhere near the rating they deserve they deserve 21 stars and red carpet rolled out for them because they roll the red carpet out for each customer that they serve and help Ralphs is truly blessed to have them as employees.
I love Ralphs produce dept. I specifically mean Martin and Ray,every time Im there they are working.They are so helpful and they take the time to always show me the days specials, that means a lot to someone on a fixed incomeThe produce dept. always looks clean and organized.
I went solely to go to the pharmacy, but Ive always liked shopping at Ralphs. There are things sold there that I cant find easily at other grocery stores. Sometimes it feels a little pricey, but you get what you pay for.The pharmacy staff is awesome. Two thumbs up!
I come here all the time. The selection of craft beer is good too! Always cold. The pricing of the food seems high though compared to Carnival off 3rd Avenue.
I been to many Ralphs but this one is the Best hands down! Everyone from the managers to the baggers is super friendly and helpful. The store is always clean and well stocked.
Employees are so nice. Well except for a few night shift workers. One old guy is so rude. He was stocking eggs. When i went to grab one he made a face and sighed. Theres also an old lady that is rude. She is a cashier
I miss having Ralphs in my neighborhood. Its a fantastic grocery store and I find the prices reasonable. I really like their deli as it has delicious meats. I dont think you can go wrong shopping here.
UPDATED REVIEW 11/27/2019:Very disappointed in Ralphs Thanksgiving packages that they were selling. My wife and I visited Ralphs on 11/21/2019 and filled out the form for a Thanksgiving pre-cooked Turkey Dinner with all the trimmings but we were unsure about the prime rib $12.99 per lb option that was on the same form. We asked the young man that was there at the deli and he said that we shouldnt worry about the prime rib that we should just come back the following week and pick it up + the turkey order that I described here. He took the form and as suggested that there was no need to check the prime rib option on the form. One day later I didnt feel confident about the young mans story and proceeded to go back to Ralphs to confirm his story. Another older man confirmed the following day that we were OK with our order and that we should just pickup the turkey dinner and prime rib on 11/27/2019. So we left and believed what we were told only to be disappointed on 11/27 one day before thanksgiving when we were told that they were out of prime rib and they only had the Turkey part of our order. This was not what we discussed and were told. Because of this we had to scramble and try to find additional pre-cooked food as we were short because of the prime rib fiasco. Thanks to Ralphs our Thanksgiving event was almost ruined. We were thankful we found another place to get our food literally less than 24 hours before our family was to arrive. Never trusting Ralphs with our Thanksgiving dinner again. It is obvious that they have a process issue since 2 people in their deli department confirmed that everything was ok in 2 separate dates before Thanksgiving. Only reason they are getting 2 stars is because what we got was good food but it was incompleteOLDER REVIEW:This is the Ralphs supermarket that is located just across the street from our house. I like their selection and friendly service. Supermarket is clean and well organized. Prices seem to me to be higher when compared to other similar Markets.
Today I visited the flower department at this location at 10:30am Trully amazing customer service! Pam was very helpul and made me feel very special. I trully appreciated her service. 100% excellent.
Went in the day before Thanksgiving. I expected long lines and a crowd. There were a lot of people in the store but the lines were all open and quick. I only go there when I need something and cant find it anywhere else. Because I live across town. It was totally worth the drive.
Good, fresh produce. Nice clean store and friendly staff. Only thing was maybe they need 2 people working the self check, it took a while for help
Ralphs is racist, they profile and discriminate. I used the Western Union and I was told that my CA drivers license was not sufficient and I also needed my social security card. Never before anywhere in the country have I EVER been asked for my social security card for a Western Union transaction. I asked was this a Western Union policy or a Ralph’s policy. And I was given some round about answer. Unfortunately life is too busy to tackle every time you feel injustice or discrimination. So here I am with the hopes that someone who does have the time and resources to pursue will do so. Or someone may be questioning if what they have experienced was isolated.My ExperienceMy Voice
Thank you Ralphs employees for your kindness during this crisis..I walked in and a lady was sitting waving and welcoming everyone who was coming in as well as another employee rushing to sort carts and greeting everybody..Even though theres alot of anxiety and uncertainty lapping about,We sure appreciate you all for your professionalism and customer service during this time...🙏
I just purchased a few things on the self checkout and when I was ringing up my things, I accidentally clicked on the wrong picture for the item. I called over the employee LISA to help me and when she was helping me she had an attitude and rolled her eyes and huffed and puffed, which was very rude! I dont no what her deal was, but she needs to be more friendly.
My favorite store!! The employees are helpful & nice. The renovations are great. I love doing my grocery shopping at Ralphs. Very happy customer am I.
Just FYI, this location does not carry dry ice any more..... :/
Nice big store with wide selection. Plenty of parking and wide aisles. Staff is friendly and get you through the line quickly. Almost never sold out of anything. Bakery and deli with lots of choices.
Found bugs inside the deli wraps
The entrance was very refreshing ! For The fact that was hot and extremely humid out side.The store floor was shimmering shiny and clean.Aisles where well equipped and well zoned! Will definitely come back !
The best in Ralph is that they fry the fish for you ready to make fish tacos! Love their meat quality and of course the fruits are always fresh!
I absolutely love Ralphs!! I used to shop at Vons, and the people were always glum and moody! I go to Ralphs and everyone is cheerful and very helpful. Always asking if I need any help or if I was finding everything. I want to give koodos to two particular people: Jose R and Pam. Very friendly and helped with setting up the mobile app for ralphs on my phone!!! I will never leave Ralphs!!!!
Super friendly staff. Love their layout and selection. They just got new self check out scanners which are awesome. Plus there is a Starbucks inside woop woop!
Favorite Ralphs in the Chula Vista area. They are always clean, and fully stocked. They have quality meat and good prices. I wish there were more Ralphs in Chula Vista to be honest.
I always find parking. I like that they have a variety of ready to eat lunches and dinners. Everything is easy to find. Staff is very friendly and helpful.
Pharmacy is great. Competitive prices. Fast fill time. Store pricing is good. Fast check out lines. Deli is good and fresh.
They aren’t enforcing social distancing like they used to. This is why the numbers are going up. WEAR YOUR MASK OR HAVE YOUR FOOD DELIVERED. How hard is that?
I like this store and its cleanliness. Sometimes I find sale items arent properly stocked, but for the most part good.
Typical grocery store!
Has my favorite peppermint ice cream all year long instead of 3 months. Excellent sales. Good parking too.
Ralphs can be very expensive on many grocery items but the weekly specials are pretty good. The people who work there at my location and friendly and helpful.
Very good produce and fresh cheese, always go here for groceries, very epic.
Worst customer service ever,every ralphs is like this,shame of you ralphs,start hiring for good people to work
Love the location plenty of parking close to home and freeways. Friendly service and great selection of produce and groceries and good sales.
They always have everything I need. They have great cashiers and they also have self check out if you want to ring your own items up.
Huge supermarket that has everything you need. Butcher, Starbucks, pot sets for sale. Fresh vegetables and fruits. Nice, clean, and friendly.
Pleased with my visit, hardly no lines and there were like 5 checkstands open. Cashier was friendly and conversed with my toddler
Clean, friendly ralphs. Come here almost every other day since I live close. Never super busy and always has products.
I was able to walk in to buy some basic groceries in the middle of the night when everything else was closed. The store hours are very convenient.
I love this store. Their products are outstanding and the prices are amazing. Recommended.
Loved that it wasnt crowded they had what Im wanted and very clean. Ill be shopping there from now on.
The only chain still gassing on about not bringing bags into the store. Maybe Ill be back when that silliness ends.
Super friendly helpful cashier! Great prices and clean well lit store.
Very friendly personnel. If anything needed there is always someone who can help you right away. Never a huge line to pay. Excellent service.
Old Mexican guy at the cash register spoke rudely about my wife and I in Spanish. Also after being rude to me in English. Needless to say I will not be returning to Ralph’s
The place is clean, prices are good, goods are fresh...what else can you ask for?!
A beautiful and nice place to shop for groceries and other products. A lot of different sales. Produce is excellent and meats.
Pretty clean and organized place compared to other stores similar to goodwill, few prices are questionable but other than that would reccomend.
Very clean and orderly. Employees were courteous and helpful. Prices lower than the major competitors.
Excellent grocery store. Attentive staff. Great variety. Love the parking lot.
Been going there since it open,... Best price Best food and produce.
Its a really nice store which is clean and well stocked. It is a little pricy though.
This store is very helpful and great person maladies they go above and beyond to make their customers happy.
People are very niceGet in and outOnly thing some people will chat with the cashier and dont forget other people are in line..
Ever friendly staff well stocked. Only negative thing I can note is baggers like to over load my bags.
People here are always helpful and the store is very clean and organized! Love this store!
Way over priced and all of their shopping carts are old and broken. However the staff is friendly
The people in the store were great especially the bakery dept was great thanks for the peppa pig cake
There are great employees here. Wish they carried more made in store stuff...
Nice clean store with great prices and always has ever thing I need.
Very friendly and helpful staff.
Friendly staff and easy parking, a bit pricey but easy to get in and out of the store
Very hygienic , very well maintained and lots of groceries available and with a very quick check out
They have some good deals with your Ralphs Club Card, but it might be a pricy place to shop everyday.
Fruit area worker( ponytail guy) ,Too lazy, too rude, no good customer service.He talk too much the other woman worker.Just blocked isle.He need training !!
Good store with most of what you want
Very clean place very upper crust place this is a really high class store everything you need
Very busy right now for the holidays, parking lot is a mess but the lines go quite fast and they basically have everything you need.
Good customer service, huge and clean store, convenient location!
Great store. Always fully stocked and very clean!
Very friendly people! I love it!
I shop here. Eat some sushi and got Starbucks too. Everything was good.
Manager and staff dont have customer service.
Large selection and variety, clean store and professional, courteous staff.
I enjoy shopping at krogers. For people that dont tend to like shopping I believe they would like Krogers (Ralphs, Smiths)
Pricing in certain areas wasnt up and the electronic payment systems went down when I visited
Service varies here some are pleased to be at work others are just there too work. All in all its a grocery store.
Great prices and clean store. Deli lady was not nice!!
Take your loose change and toss it into the self checkout machines. Got rid of four dollars of pennies...
Love this ralphs. No one is really ever there. Prices are reasonable. Friendly staff
Great butcher. Cut the exact steak my wife wanted for birthday.
Do you have the DMV kiosks to renewer the car registration?
Polite workers and very clean establishment, plus close to the house and love the savings
Love to buying my grocery my favor. Better price and better quality on food
Good selection and friendly people. Well laid out and clean.
I like it very good place to make your grocery
Great Staff, Clean and organized my go to store !
Good prices and specials. Clean and fast check out.
Good staff willing to go out their way to help you out and good selection
Nearby my house very convenient location great selection of products
Great place. Good selection and it is always clean.
The only local store open before I go to work. Great place to shop
Ralphs is the best. Its like Krogers back home. But better!
Great store, always has what I want, or will order it
I like the new scanners to check out whilw you shop. Saves lots of time!
Ralphs has a great prices and is always clean and staff is friendly
Great service, and were able to help me fine what i needed.
Clean and Rarely Crowded Store, full selection including a pharmacy, deli, Starbucks, Etc.
Open late, fast service, friendly staff, and decent prices.
Floors are being redone. Other than that, great place to shop and fair prices.
They transferred all the good people. Im not going as much.
I love this store..Ya gotta try the cheesecake..
Never too crowded and they have self checkout too
Great store and very clean store, customer is great
Love buying organic foods from here decent selection
Loved Ralph store , little expensive but is fast checkout 👍
Love shopping all staff and management are awsome
The manager is very rude and the employee that set up flowers outside was very rude I hope they get fired.
Very clean and fast check out line.
Close to work and always have the best wine selections
Good selection of food and very cheap.
My favorite neighborhood market. Great deals.
Always have what I need. Sales are great
Friendly staff, can find what you are looking g for usually
Its a Ralphs. Good prices, not enough motorized carts.
Great produce, great prices, great customer service.
I like to shop at this store best grocery store.
Too expensiveOver charge57% off with member card...no card - screwed
Good place to buy food, a little expensive though.
So pleasant to shop here ☺️
The lighting of the store. Great selection of food.
Take advatage to buy 4 six packs to get 30% off the price.
Great store, everything in its place!
Physically a nice store, but the prices are ridiculous.
Quick easy trip when registers are staffed.
Every is so helpful and nice! Especially Chewy!
Love the sales. I save a lot of money.
Nice and cheap with the ralphs card for sure.
Good and growing selection of organic foods
Great selection and fast checkouts
They did not have a variety of the item I was seeking.
Friendly and clean store. One stop shop!
Great Ralphs, almost always in stock with inventory.
Always so organized and great service
Great story. Excellent employees
A grocery store that still had carry out service? Yes please!
You can find what ever you want there, not the cheapest but good one.
Very good Customers Service
Great customer service, fast and friendly
Friendly service and clean facilities.
Clean, affordable and has just about everything
Very chill ralphs location , cool vibes
My favorite grocery store in Chula Vista!
Love the cash back returns
Love my neighborhood Ralphs
Everyone here is so friendly and helpful!
Huge Store, Friendly & Very Clean
Wide variety of items, friendly employees
They best supermarket with the best prices....
Staff there are nice and helpful.
My go to grocery store... besides Trader Joes
Best to go in the Wee hours of the morning.
Always has what I need, friendly staff :)
The staff that work at this Ralph are awesome
Good selection and prices.
Great idea! Scan and go!
Great bakery selection.
Rude Employees special the lady in the bakery
They have a good variety
They are always very helpful.
Clean store, prices a bit high unless its on sale.
Nice setup and friendly staff
Clean and great deals.
Best fixins bar ever!
Convenient, but a little pricey
Best fried chicken anywhere!
Store was clean and nice
This is my Thanksgiving food pick up spot
Wonderful has everything.
Best grocery store.
Great store!!! Great stuff!!!
Great meat clearance
4.4 (199 comments)
Review №1
2022-07-12I called and asked if they had baby food the guy that answered rudely repeated what I said stage three & then I said yes he said he was going to go check I said okkk. Then a lady answered the phone not knowing anything that I said so I had to repeat my question. She seemed to be very racists.
Review №2
2022-05-20I visit this store maybe 2 times a week for lunch and the hot food counter has the worst customer service. Everytime I have to wait while the employees talk and never acknowledge me. Today I stood there for 8 mins while the two employess had a conversation. I will not be visiting this store anymore for lunch.
Review №3
2021-10-04This is actually a nice Ralphs overall, though I have been burned on their basil plants twice now. Each dying within 12 hours of purchase with the stems having root rot. I even tried repotting the second one to see if I could revive it. Out of 8 plants, this was the best they had and it’s still garbage. Moral of story: don’t buy plants from a grocery store.
Review №4
2022-03-22Ralphs Ive been a customer of Ralphs since 1972 1872 in Gary Indiana in the area call Miller beach was Ralphs grocery store the story was this man met this lady lived in Gary Indiana and we was blessed with a Ralphs grocery store when things were not not in season in the cold Winter seasons And Gary Indiana Ralphs delivered delivered to the store at the Miller beach area and we were able to live as though it was summer all you around And Ralph has been a proud sponsor Of mine for many years martinfamilyindustries.org
Review №5
2022-07-18Need to hire more staff at the Deli, and better acknowledgment on customers. Poor service
Review №6
2022-04-29It was my very first time and will never go back there even when the store had my items that i been looking when the store i go to doesnt have them in stock... i will say the store its nice and it was awesome that they had what i needed so i dont have anything against the store but the people that go there and the cashier was not nice... the people that go there are mean and more when you have a toddler also the cashier that i went to pay my groceries was mean and rude she never smiled i started by saying good afternoon and she just looked at me and rolled her eyes and also was mean to my toddler, my toddler opened some candies and accidentally drop some i was about to pick them up and when i was going to she told another person in a bad way to clean it up because my toddler made a big mess and didnt let me pay until i see that the other worker cleaned... my toddler felt her and even said im sorry im sorry and she was looking at him with mean eyes.. we felt racism was in there and humiliated we felt like if we were doing an extreme bad thing there will NEVER go back there i never felt like this in my life going in a store from the cashier nor the customers
Review №7
2022-07-04Great selection, friendly service, good prices.
Review №8
2022-05-05The gentleman that makes the sushi, Mr. Ocean, is so sweet and makes the most delicious sushi in town!
Review №9
2021-05-31Love this Ralph’s! It’s so clean and pleasant to Shop in. Everything is always nicely stocked & easy to find. No long waits either they truly know how to treat their customers & will go the extra mile to make sure your experience is hassle free!
Review №10
2020-11-26The store is always very clean and well stocked. The meat counter, bakery and deli workers are very nice and courteous. The checkers are nice. The only thing that bothers me is there is no common sense when bagging. Dont put cans on top of bananas and avocados that are very expensive. Dont put MEAT or Chicken with fresh produce...nasty.