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Ralphs in Aliso Viejo

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Phone: +1 949-362-3727
Site: https://www.ralphs.com/stores/gr...
Opening hours
  • Monday:5AM–1AM
  • Tuesday:5AM–1AM
  • Wednesday:5AM–1AM
  • Thursday:5AM–1AM
  • Friday:5AM–1AM
  • Saturday:5AM–1AM
  • Sunday:5AM–1AM
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4.2 (168 comments)

Review №1

2022-06-27

So, this isnt a review of the store so much as the management and policies. Several weeks ago, I interviewed with Jessica for a bakery/deli position. She hired me, we filled out the paperwork right there in her office and I did and cleared the Hire Right. Then three weeks went by and I heard nothing. I called twice and left messages for Jessica. No response. Finally, I called a third time and she just happened to be there. I asked what was going on and she said that HR said I was banned from being rehired because Id worked there before. Problem is, Ive never worked at any Kroeger company and told her as much. She said shed get back to me. That was three weeks ago and nothing. No communication. No anything. Terrible management at this store. Ive emailed Kroeger multiple times with no answers. Im constantly told I have to talk to a different department and every department I talk to says the same thing. Nobody can explain why, when I never worked at Kroeger, or any Kroeger company, Im banned from being rehired. Awful communication and terrible management/corporate. After this experience, I wont shop at Ralphs any longer.

Review №2

2022-06-11

Purchased a gift card and ended up leaving it on the counter. Called the next day to see if possibly the cashier noticed and gave it to a manager to hold. Employee was super rude, and said the cashier most likely threw it away! When I asked if that was their policy to just throw gift cards with money on them in the garbage, she stated they wouldn’t keep them for a “whole day“!

Review №3

2022-02-23

People should be careful, this supermarket often overcharges, three times out of ten will happen. I asked their manager and he said the cashier typed in the wrong number... Remember to check your receipt.

Review №4

2021-12-27

9:30 am todayThe cashier was somehow annoyed and arrogant,to the point she made me feel guilty of being a customer and having shopped at this store .I believe she still needed to continue chit chating with her colleague when I showed up at the cashier & interrupted their conversation!!!Unacceptable behavior .

Review №5

2022-02-06

I like this store; everything is well-stocked and the staff is friendly. It has a small-town vibe to it, which I like.

Review №6

2021-05-27

I specially love the sushi from this Ralph’s. The sushi master, Eh, is the best of the best!!. We go for sushi almost every week, and it’s always fresh a with generous portions. Thank you Eh! Can’t wait to order more 🤩

Review №7

2020-06-03

This is a decently stocked Ralphs and the meat always looks good. I dont know that Ive ever had problems at this Ralphs. The Starbucks folks are usually nice, if you ask for help the service is reasonable. But today in the meat department the guy who came out to help was rude and indifferent. Turns out hes the meat dept.manager, Dan, so no sense in asking for the manager. He has a problem with people of color which he doesnt try to hide. However, normally people in a management position will at least try to conceal their personal bias. Not so with Dan the meat manager. A person standing next to me who twice made it clear to Dan that I was next, just gave a look like i dont know what this guys issue is. Dan asked the person twice if he had been helped. Not whos next? Not may I help you? When it was clear i was next I swear it was I like what do you want, which one? No greeting i dont have to have one, but Dan do Ralphs customers a solid, and just get over yourself or go into another line of work. Just because you can get away with being a jerk, doesnt mean you have to actually do it.

Review №8

2019-08-01

I love this Ralphs. It isnt super huge. Friendly employees. Clean. Very nice produce. Easy to park and in a center with other great shops/eateries.Has all that you require for your daily grocery needs. Conveniently located in a complex which has some eating joints, bank, pharmacy etc. Ample of parking space and friendly staff. I particularly like the quality of their fresh produce and economically priced Kroger Brand alternatives. It is walking distance from Marriotts residence inn and courtyard.

Review №9

2020-10-14

Several times now we have seen two different cashiers wearing a MESH face mask. All customers are required to wear face coverings to protect each other, yet some employees are allowed to just decorate their faces with a net with rhinestones. We spend a lot of money in this supermarket, but we will be taking our business elsewhere if these employees dont start to wear a proper mask.

Review №10

2020-03-22

As of March 22,Senior hours are 7-730am, however, when I went at 8am seniors 65+ were allowed to jump ahead of the line even after these hours. The produce and bread sections seem to be recovering and restocked more often. Meats sell out quickly, with cheap non-organic chicken still a rarity. Extremely rare to see paper towels and they limit to 2 per household, and I havent seen toilet paper and dishwashing soap in weeks. If you arrive when there is a line, carts are handed to customers by the door, after being wiped down by a worker there. Line moves steadily.

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