Wheelchair-accessible entrance
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (31)
20 minute wait because only one person working the desk. 5 mins before Im taken care of an employee with her 3 year old comes out from the back starts helping customers while her child runs around the store...so professional
The girls that work here are extremely rude.... and they seemed like they hated their jobs and didnt want to be bothered.... Took a long time to get helped and they werent able to help with what I needed...I will never return to this place again....or recommend it to anyone...I will go to a real post office instead 👎👎👎👎
They lost my packages, terrible management! Refused all responsibility, cost me $$$ loss and tons of hassle, reported to Better Business Bureau.
Doesnt get mail out on time ! Needed to get a letter out lady told me it will be sent out next day but it wasnt sent out untill a week..now bills past due!! will never go there again. Worst human beings ever!
Im an Amazon shopper and often I have returns, this place is clean, has friendly staff and Ive never had to wait longer than a few minutes to be helped.
Customers beware! Mailbox holders take priority and cut the line. When the clerk was confronted, he said the mailbox holders were there first. Get ready to wait.
BE CAREFUL AND STAY AWAY.. Charges for items that are free from USPS. HOW ARE YOU STILL IN BUSINESS
Shana made my experience a 5 star experience. She is so helpful and I will be back
Love this place and the friendly staff ! Always receive great quality and friendly service.
I love this place! They do everything there and they always do it with a smile and go out of their way to help.
Rude and unprofessional customer service. Over priced and they dont disclose price upfront.
Teresa is very nice happpy and helpfull thanks for the great experience. Will be going back.
Picture has not good quality, the flash of their camera is so week that they take the picture extremely close and that causes distorted image, they dont do a good job.
Unlike Fedx they help the old people. Very helpful.
The employees here are always pleasant and helpful.
Terrible customer service at this location.
The cashier was very nice with positive vibes
I love this place always friendly and professional.
This place is awesome Judy was very helpful
Patient and helpful staff
Great people.
3.3 (31 comments)
Review №1
2022-05-17The staff are always so friendly when I go in. The service is also very fast when returning something to Amazon prime, shien or some other item with a return label. I never feel like I’m waiting a long time to get service it’s always quick and strait to the point.I also appreciate how this place has usps, ups, fedex and Amazon returns all in the same place and you can compare prices before shipping out to save money.Would highly recommend this place for shipment related services, I cannot speak for anything else but this place is very convenient.
Review №2
2021-11-11We have had a box here for years. Never any junk mail. The whole group of people know us by name,are always willing to help. We have had anywhere from bumper ,fenders, lectric bikes shipped here.We wouldnt go anywhere else. The owner is friendly, girls always curious.
Review №3
2021-06-09Customers beware, this is indeed a money-oriented place with facade. The service appears to be nice and friendly, yet thats all superficial. Theyre very greedy, tried to charge me USPS Priority Flat Rate Mail $15, which doubled the true price. When I asked them why Postal Office only charges me $8, they answered awkwardly saying that the envelope was kind of heavy blah blah. Give me a break, its flat rate. And they even shamelessly lied to me saying that Postal Office would charge the same price. What a bunch of crooks!So this place is okay for those who only drop mail or package (already paid postage), but definitely not good for those who are gonna mail or ship something. Their greediness deserves 0 star.
Review №4
2021-05-20I have read nothing but bad things about this place on our communitys Facebook page and today had my own experience! $15 over and above the cost of a roll of stamps? 😱 Thats $0.15 more per stamp! Highway robbery! I drove 3 miles to the Post Office in Hallmark and saved a bundle! What a bunch of crooks!
Review №5
2021-04-02Harassing my wife for dropping off a prepaid parcel to add in outgoing mail...because she doesn’t have a mailbox in the store??? You guys suck! Local customers should go to send & receive down van buren for much better service!
Review №6
2020-11-10LIVE SCANS =YES!! Just called and was very happy to find THIS Postal Annex store is still doing Live Scans. (Some are not, as well as the Sheriff Dept. Offices, due to the Covid-19.) The young man who helped me out on the phone was very helpful and polite! I will be going there soon for my full background check - required for a new job I am applying for!
Review №7
2017-12-17I am sending this email to say I have been going to your store since I moved to area over 2 years ago from imperial valley and I do ALL MY POSTAL STOPS HERE AND IM VERY HAPPY with your staff and their kindness to the public . My experience with Shana today was so impressive I needed to say THANK YOU :) and applaud you both on your stores giving nature with caring /kindness .HAPPY HOLIDAYSConnie
Review №8
2021-05-04First time here and forgot my wallet. Gentleman at the front was extremely courteous and kind and was able to work with me. Great place for what you need.
Review №9
2020-09-18Smily people that can turn rude very quickly. Unprofessional manager, mixed up my mail into other peoples PO boxes several times, no apology, but quick to rise fees. Have taking my business elsewhere.
Review №10
2019-07-20My local Postal Annex off of Van Buren Blvd. in Riverside 92508 always comes through. The staff are courteous and welcoming. Ive used the notary numerous times and they always find the best price for sending packages. Ive also bought sports related gifts as they carry a decent variety of items. Shoutout to Orangecrest Postal Annex!