Phone: +1 626-795-2866
Opening hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:12–5PM
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4.9 (199 comments)

Review №1


Would not recommend getting bike boxed up for shipping. Had Pasadena Cyclery package my bike (customer service/calling them was great) so it could be shipped. Unfortunately, whoever packaged it didnt take the stem off or wrap the frame of the bike, just twisted and forced the fork around, causing a pretty significant paint scratch (havent had the carbon fiber checked out, I think its probably fine). I doubt the person that did this did not realize they did this as it took some force to twist the stem around and reveal this scratch. See picture. Price was fine (80 bucks) and the rest of the packing job was fine, just super, super disappointed that whoever packaged this did it and didnt say anything.

Review №2


I brought my bike in for its annual tune up. Your staff is super friendly and nice. I ride my bike a lot, but I know nothing about how my bike works. (Lame of me, I know!) David gave me a super great explanation on the phone as to all the work he did, all the issues happening with my bike, what has to be fixed now and what can wait until later. We even discussed whether at some point I should just buy a new bike if the repair costs exceed the value of my bike. I appreciated all that David told me. I appreciated his knowledge and his demeanor. Thanks!

Review №3


A couple a weeks ago, I was out looking for a commuter bike. I had in mind what I wanted. I went to a popular bike shop in Long Beach, the guy who was helping me out was not very knowledgeable about his products, and in the middle of our conversation he left to help some customers who had entered the store yelling. I looked up bike shops that had the model I was looking for....Pasadena Cyclery had it!! But I was skeptical about driving almost 1 - hour on a Friday. Still took the drive!! It was the best decision I made that day. The staff were wonderful, very helpful and knowledgeable about their products. I was in n out of the shop Im about 10 minutes with my brand new commuter bike. I have gone back, dont mind the drive from my home, several times to get some parts. And as always the staff is helpful and always glad to help. If you are going to drop a couple thousand dollars on bike, look for a shop that wants your business, shows it with their amazing staff and excelente customer...thanks Pasadena Cyclery

Review №4


Daniel is the best! I was looking for a commuter bike, a comfortable size, nothing fancy that can take me from my place to a train station. He was very encouraging and had a lot of advice. Im a first time bike owner, so I had to learn a lot. Its great that you can also try out the bike for a ride. Highly recommend if youre looking for a bike and not sure what to get.

Review №5


Knowledgeable, friendly staff. Quick and easy service.Came in to check out a bike I saw on their website, that I didnt particularly love but figured Id settle for because of the supply chain issues. Wound up discussing my riding style and desires with Sandrine and she recommended a bike (Trek Fuel EX 5) that has been on my radar for a while, but hasnt been in stock locally. They had one coming in shortly so I was able to put a deposit on the bike and picked it up once it came in and was put together. Very happy with my experience thus far.

Review №6


Everyone in the shop was really friendly and they kindly explained the service for getting my bike reassembled after my move. The price for the service was great. Work was done quickly and Im very happy with it.

Review №7


I like a nice local bicycle shop that is well stocked, not a mega-store with lots of what you dont need. The staff is courteous and professional. Just a first rate experience!

Review №8


Pasadena Cyclery did a great job setting up my 5 year old daughter with her first official bike (she transitioned from a balance bike). They assembled the bike, put on the training wheels, basket and even the bell within a few days of our order. They were even patient enough to give her some riding tips in the parking lot.

Review №9


An honest store with reasonable prices. Although things may look a bit expensive at first, actually comparing prices reveals that the seemingly expensive things are simply high-quality things that cost quite a lot in the first place, rather than something cheap with high markup. And, if the store doesnt contain the right option for you (as occurred with me looking for a bike rack to fit my bike), they will not hesitate to recommend buying with someone else instead. This is a lot more honesty than I usually expect from stores, and less markup than I usually expect at physical retail too. I definitely recommend this as a trustworthy location that will not try to screw you over. The staff also appear to be very knowledgeable.

Review №10


Got our 30+ year old Santana tandem tuned up here. Very nice staff and fast turnaround. Thanks for help loading it into my Prius!

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