Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
I always come here because the customer service has been great every time. If there ever is a problem, they always rectify it with a smile and are glad to help in any way they can. I had a balloon delivery and one of the balloons did not play the music when you tapped the exterior, and I called to let them know and within the hour, they delivered a new working balloon. Cant say enough about the team on site that day, great customer service.
They have a lot of party stuff, but inventory is low (as are many places) as theyre awaiting unloading of shipments from ships in the harbor. Things are now starting to arrive for Thanksgiving and Christmas.
I went here today because I needed about 7lbs of crinkle paper for 200 gift boxes. I ordered some online and majorly under estimated what I needed. I went to this party city in search of more crinkle paper. I asked if they sold the paper in bulk to a gal restocking the isles and was informed they didn’t but they had coupons online I could use to discount the small 2oz packs. When I got to the check out area 3 gals were helping one customer and I waited 10 mins before they could help me, after not even being able to help the one customer they were all working on. Once I got to the register the gal continued to work on another customers receipts without saying hi or looking at me (I want to point out she said “next please” so I didn’t come over uninvited). I explained my situation to the gal at the register and told her that I found about 15 sites with coupons but wasn’t sure what would work for an in-store purchase. The gal informed me (without looking up at me) it had to have a barcode she could scan, none of the sites I found had a barcode she could scan and the website for party city didn’t have one either. She continued to work on some scanning of receipts for other customers without looking at me even though she had called me over to help me check out. I asked her if she knew how I could get the coupon as I needed 7lbs of this paper and at 2.99 per 2oz bag the coupon for 20% off would be a material savings. She continued to not look at me and said she wasn’t sure. Needless to say I returned my own things to the isle and left as this girl could clearly not be bothered by me in this empty store. I drove to Michael’s which is less than 2 minutes away and purchased my crinkle paper there spending $150. I would have spent more had they had more stock but not many places have 7lbs in stock right now.The price was cheaper at full retail at Michael’sand the gal gave me a 25% off coupon I could use on all full priced items.In short I will be shopping at Michael’s vs party city for my gifting needs.
Quite possibly the nicest and friendliest staff I’ve ever seen. I was asking a ton of questions during a busy time and they helped me through it all!
Had everything we needed. Ugh, then we got into line. Employees stocking shelves, answering phone for balloons and gathering items for online purchases. 1 checker. Even then she was tied up with a customer that wanted her opinion on everything. She went to the shelves at 4 times.
They have a wide selection of Halloween costumes and the such sweet and helpful staff! 10/10 recommend
I can get 10 smartys for a buck lol
I placed order online for few items that showed availability. The order was accepted but later they said it is cancelled since all those items arent available. So same day I went to the store and found all those items on shelf.
They had a ton of options and the store was clean and friendly service.
Biggest Party City I have ever seen !
I went to Party City to pick up a pre‐ordered balloon order. Their email instructions were to pull up to the outside curb pick up area and then to call the store. Someone would then meet you outside. I called the store and waited on hold for over 5 minutes in a no parking zone. There was no designated curb side pickup area. No one answered the phone. So I went into the store where I waited in line again for at least another 5 minutes finally to be told that no one is outside for deliveries and then she asked me if I called the store. I told her yes but was put on hold. She found my order and delivered it to me. No apologies. This kind of mediocre customer service in these days where so many stores are going out of their way to meet customers needs because of the stay-at-home order, was unfortunately not unlike this Party Citys usual customer service. It was as inadequate this time as it was before COVID 19. I only used them because there is no other choice.
Staff are very friendly but they dont quite have the selection you would expect them to have. If you cant find what youre looking for to to Alins in Lakewood.
The day before Halloween and still had some decent costumes left. Good job guys. 😎👍
Great customer service sitting up for Halloween other shelves getting very bare
This place is the worst ever! Customer service was poor they did not acknowledge my bf and I at the balloon counter there was atleast 4 people there they saw us and kept talking about whatever until my bf spoke up about them completely ignoring us then they acknowledged us I will be emailing corporate.
Randy, a sales associate, gave us excellent customer service. We were shopping for my daughters 16th birthday party supplies and he helped us find supplies and even packed our bags in a cart that we could take out to the car because we had a lot of bags.
I waited too long to order my sons birthday party decorations. I came in and got literally all of the Sesame Street items I needed. I even got the balloons! I am so relieved and feel like they saved me from my procrastinating. Will totally be back again
Party city is always good for parties.. The best for parties if you can afford party city.. Just not the best for Halloween.. Which is the experience im writing about.. I only go to party city for Halloween as a back up.. And seriously hate when staff says something is somewhere and its no where to be found.. Like you know you didnt carry chains dude..
Solid little Korean barbecue restaurant. There are several different all you can eat meals that you can choose on their menu. The cheapest being $11.99 which includes some basic side dishes. Their service is good, but when it gets busy it may take a little longer to get what youre looking for. Overall, its a clean and simple restaurant that will most likely satisfy your craving for Korean BBQ.
Very disappointed. I ordered a “ She said Yes” balloon arrangement. It looked beautiful in the picture online. It came as a bunch of balloons on strings. Not what I ordered. For the engagement party I’ll go back to my florist.
Great Deal, but I will add scanners to check price on items or staff carry a price scanner. I had to make line to have a price check instead I Could used that time to shop around. I ask to different employees and none of them had a price scanner.
They have a large toy section. Thats cool. Many things for parties, graduations, BBQs, anything. They also got individual chocolates for like 10 cents a piece. Lots of stuff. Pretty cool, and much bigger than the old location in the middle of the parking lot.
Horrible customer service. I was in need of a balloon bouquet and was not sold one because they were not taking cash at that moment. I drove from a far distance and left the store very disappointed without balloons for my son’s party. Very unsatisfied with the employees operating at this store location.
Stopped in for Superbowl party supplies. They have everything you can think of.
I skated here cuz my mom sent me to go get decorations for my cousins quinceñera it’s like the 5th one I’ve gone to this week lol and I couldn’t find what I was looking for, and when all hope seemed lost this young guy saves the day and directs me to the decorations I wanted I believe his name was Kevin, he made me feel like a part of the party city family!
The store was clean and the staff was friendly and helpful. We went in there to look for Bon Voyage or Good Bye decorations for a co-worker of my husbands, who was moving to Houston with her family to work in another office of thier company. Could not find a thing. So we improvised and got stuff for a cowboy theme going away party since they are going to Texas. Get on the ball Party City. All in all i will shop there again.
Big freaking place! Lots and lots of good stuff for any occasions. Plus, variety in candy, etc. Prices are decent.
Closed at 8 , it was posted on Google at 9
My family bought a Moana balloon bouquet & once we got home the largest balloon was deflated. then we figured out that there was a hole in it. I went into the store the next day, completely upset & dissatisfied. I spoke with Randy & Evan (I think) & got the whole we cant do anything without a receipt. but they were still really nice & totally willing to go out of their way to help me in any way they could. long story short, I walked out of the store in a better mood than when I walked in. really good balloon section though, they were able to give me a luau balloon instead.
One cashier on a Saturday at 2 in the afternoon. Long wait in line. This location is poorly managed. I wont go back.. Too bad cuz they really have cute stuff.
Very friendly and helpful employees. Neat, well kept store. Always been able to find just what Im looking for! Lots of parking close by.
They tried hard to accommodate meBut the item was stated as in store online, I called and checked with the store. Got there and they had no idea what I was talking about. Really helped plan my mothers funeral the next day. ^sarcasm
I placed a balloon order for my baby shower and was told they would be ready by 12:30pm the day of my event. Then I got a call at 10:30am the day of my event saying they were out of helium and would not be able to fill my order! I ended up having to scramble at the last minute to find balloons because they gave me practically no notice! I was at least given a refund on my order but was furious at the late notice and lack of professionalism. They had to have known at least the day before that they wouldnt be able to fill peoples orders but waited till the last minute to notify everyone. Ridiculous! 😠
Party City locations are always great. The only issue I have is the customers that use the Handicap parking as a quick parking spot to run into the store for a quick purchase.
Did not have what my friend needed. Staff unhelpful and really low energy. Probably wished they were at a party and not working at Party City.
Didnt find what I was looking for but walked out with other things lol
Need better customer service
Party City can you see, invitations for you from me. - parody of Erotic City, PrinceParty City is the one stop shop for all your party & Halloween needs. Looking for invitations for my nephews birthday, we checked out the Long Beach Town Centre location to fulfill our need.Being Halloween time, the store was teeming with related décor, costumes & affiliated paraphernalia. All the major characters were covered - Marvel, DC, Disney etc. My nephew was a pirate for his 1st Halloween, and Party City had some very cute outfits for him.Got a sweet tooth? Its candy galore when youre here. All the sugar-laden, cavity inducing treats youve known & loved are for sale, whether bagged or individually 15 for $1.99 luftballons? Not at Party City, where 99s only bush league. Balloons of all shapes, sizes and licensed properties are behind the register, awaiting selection.Service was fine. The line went by pretty quickly when we were done shopping. We didnt have to ask for assistance during our visit, but we were asked by employees if they can help us in any way.Party City is located in the central hub of the Long Beach Town Centre, right of Starbucks and directly south of El Torito.While not having the cheapest prices, theres no doubt that Party City does have the selection. Pretty much everything needed for a killer party can be found here. I gathered intel on possible future Halloween costume ideas for myself and I know where to look for when I want the pull the trigger on next Halloweens possibilities.
Very helpful. Quick to produce helium filled baloons of great quality and designs.
Wasted my time. I asked the balloon guy what to do if I needed balloons. He said wait in line. I waited 10+ minutes for the cashier to help 2 people. When we got to the front, cashier calls balloon guy and he says theyre out of helium. Garbage!
Glad to see Party City reopened!
Prices werent too bad. Many selections
Great place to get party supplies. Friendly service and clean store.
Great balloon variety sizes and colors.. couldnt find any costumes or clothing for 0-2 yr olds everything was 3t+
Love this store!! Tons of party ideas! Every color of the rainbow! Great staff. Fun items n great costumes! Inexpensive
Busy. Helpful manager who assisted me to find what I needed, all employees greeted custo.ers with a smile
This is store that has just about everything you need for your party. It is however, a small store compare to alins store in carson and woodruff avenue in long beach.Location is great and parking is easy to find.
Very friendly staff, I got greeted with welcome to the party! Very helpful.
Fun applique for a party, great halloween stuff
Shouldnt offer curbside pickup. Tried it twice at this location and both times after a 15 minute wait... No one answering the phone...we ended up going inside to pickup
Very helpful. I was looking for something specific and when I asked the lady helped me look for the item. She then checked on their system and stated that it was online only. She then asked if I needed any help ordering the item online.
So much awesome stuff for birthday parties...any theme u want for a good deal. I could buy 1/2 /the store lol...and great for Halloween stuff as well
Wide selection with many different choices. The aisles are clear and organized. The prices are slightly higher than discount stores and online.
Some items are over priced and they dont even offer a teachers discount. Ill stick to Alin Party Supply in Lakewood.
One of my favorite stores. Especially around Halloween. So many workers willing to help you out
The employee who helped me today was super helpful and friendly even though they didnt have any of the baby pink plastic table cloths!
Great Selection but expensive when compared to amazon.. on the other hand, its One stop shop for everything that you need and if you need it immediately.
I like it has a lot of party stuff really nice
I dont care for the new location as parking can be tricky but I do love the wide selection of party goods.
I like this place because it has everything you may need for a party but it is a little pricey. Some stuff you can find cheaper online including thier own website.
Service was great , but they dont enforce the masks for coustomers safety and employees safety
Congratulations Balloon I wanted was not available. Staff was great though.
Great selection of goods - really large store. Ample parking, just not right up against the store.
Huge location with lots of selection. Some empty shelves though.
Very unhappy with this place, but I have been back recently and its getting better
Lots of things to choose from and they gave my babies balloon
What the point of having a curbside pick up. When you have to wait for 20 min and having to go inside to ask for you order in a middle of a pandemic
Employees are not helpful at all.
Lotz of costumes, and scary decorations 👍everything u need to have a great party 🥳
Got everything I was looking for here for my baby shower. They have basically everything you need for any type of occasion.
Nice place but dont have a lot of theme party supplies just the basic
Nice place lots of selection. bought me a Los Angeles Charger flag there! Bolt up!⚡⚡⚡
So far so good very good customer service very helpful staff
My cousin wanted purple candies for her wedding favors, Party City had all kinds of purple (and other colors)!
This place is understaffed but they manage as much as they can and I appreciate that.
Friendly staff and a great selection of items for any special ocassion.
Will not go here again on a Saturday. Only had 3-4 people at the register, while 15+ people were in line. To make it worse, there was no urgency to get customers out.
Love this place. Everyone is very helpful. Very clean and organized than other party city.
Great place for your party needs!! My favorite place so many options!!! Thank you party city!!!
Always a great place to buy party supplies
The store needs to increase their inventory a
This place is pretty sweet and has everything you need, I just cant stand the parents letting their annoying kids run around making noises.
Getting tired of them always being out of things .. candles.. helium.. themed plates & napkins. It would seem that a party store would want to have ... party supplies
Staff is polite and helpful. Everything you could possibly need for a party is here from top to bottom, beginning to end.
Kids love this place thank you fantastic employees keep up great job
A lot of infant costumes.. love how they have the pictures on the wall and someone bring the outfit out for you
BIG store! FYI - employees dont seem to know much about what the store has in stock.
This store is so big and organized and its fully stocked.
Friendly staff. alot of party items to choose from. reasonable price
Have great party items and almost any costume you can think of for Halloween! Great place to stop by!
A little unorganized but polite employees
Free bday balloon!
Need more workers to help the costumers..
Good store for kids party supplies. I always find what I need!
All the things you need for your party, very helpful people work there.
A great place to find all you need for decorating and throwing a great party!
Cool place for your party needs, a must p look ave for Halloween decorations
Expensive, but manage to get a decent costume for 30 bucks. Limited selection but it was a day before Halloween.
Bought balloons on Amazon & took them to be inflated.
Love it! Preggo worker there was so nice and helpful!
Poor customer service. Worth driving the extra two miles to Alins Party Supplies in Lakewood.
I was looking for a blow horn but couldnt find one. Had to go to another location.
Customer service can improve.
Clean environment. Friendly staff. Lots of stuff to choose from.
Great
Overpriced but its the only party store around with the items I needed.
Very good service and costumes for parties and accessories.
Great customer service and well organized items.
Very helpful people if u know what you want
Bring bags and beware that you cant bring shopping carts outside the store and parking is across the street.
It use to be the place to go not anymore. Balloons weak popped same day i got them.
They didnt invite me to the party :-(
No people at this time, lonely, went in for 1 item and order pickup. 😬
Awesome organized place & huge variety of products
Great selection. Ran out of helium to fill my balloons.
I love this place it has many items.
Great selection. Workers not so friendly
Terrible customer service. Hung up when I called. Wouldnt answer when I called back.
They have many party ideas
They have all your party needs here
Love to shop here
Excellent customer service and very quick.
Very helpful staff, site is clean and organized
The service here in Long Beach isnt nearly as good as other locations of Party City
Great stock/inventory...huge store
This is the place for any event. You will find what you need.
Im headed to this one right now!! Im hoping they have everything there.
Huge variety to choose from.
Wish they had more single goodie bag gifts.
Stuff were very helpful
Went during my lunch break. In and out quick
They need to have more flitting rooms ..
Love party city they have everything
Didnt have anything i needed
I usually get my halloween gear here or themed party favors.
Its party city.. needs more make masquerade masks tho
Selection was Halloween based and I needed 1st birthday stuff...
No fault of there own it was Halloween
Always having what we need last minute. Dr. Seuss
Good prices & nice products
Couldnt get what i wanted all out and way to crowded
I got my balloons so I was happy💯
Ok for the costume I purchased, lots to choose from. $$
Great store for Halloween custom
Cool stuff. can be kinda of expensive tho.
Had the costume we were looking for.
Always a fun place to go
Fun place... one stop shop
Good place to purchase halloween costumes
Usually overpriced but has a good variety.
They got party stuff.
Here you can find everything for your party.
Lots of party stuff but expensive
Great Customer service
Great customer service!
A kind of party supplies. Good.
On point
Great Customer Service!
Excellent customer service!!!
My go to place for party supplies.
Clean, organized, and friendly staff.
Supplies will liven your party.
Awesome friendly service
Excellent
Fast service but not the friendliest.
Great and fast service
Great place for candy
Rude and not helpful staff.
Cool party stuff and toys
Poor service and collection of items
Pinata. To much
Had what I wanted
Everything you need for a party!
Great inventory
Huge selection.
Exellent place for anything party
Wayyyy too expensive
The partys over. Location closed
I love candies!
Very helpful staff
Solid party supply!
Neat and clean.
No so good
Pricy
Awesome stuff
Helpful
Ok
Love this place
Excellent service
4.1 (199 comments)
Review №1
2022-07-02Picked up these pop up trash bins which were freaking awesome! A def buy again!
Review №2
2022-03-22Excellent customer service from Jeremiah. He definitely was helpful, kind and we could see his smile thru his mask. He is definitely an asset to Party City. Your Fortunate To Have Him On Your Team. Thank you.
Review №3
2022-05-02Always greeted with a welcome to the party when you walk through the door, thats a fun touch. So many supplies for every kind of party, especially birthdays and childrens events. Events. And hundreds of balloons to select from.
Review №4
2022-03-27Loved that I went in and out and found exactly what I was looking for and the store was clean and clear of clutter.
Review №5
2022-04-06Their costume aisle was clearly not replenished, but they had what was needed for a party otherwise
Review №6
2019-08-28Great customer service, have very huge balloons (letters and numbers). I needed big balloons to celebrate Liverpool FC champions league win and bought the very big ones and they were very beautiful.
Review №7
2021-11-04There was a lot to choose from. This is a great place to go to for party’s and costumes. I’ve been back here several times and always find something for every event.
Review №8
2021-11-20Big store with really a lot of merchandise. Before Halloween came here and got a lot. Prices are not the best you can find, but the quality and service are.
Review №9
2021-08-18Party City is located in the Long Beach Towne Centre, on the side where the movie theater is located. The location was a bit discreet for such a huge store, but when I found it, it was obvious. You can see the store front driving around. They have designated parking spaces for Party City order pick up and offer curbside pickup.After browsing birthday balloons on their website, I decided to come to this location because they had most of the items I needed in stock for pick up. I came on a Monday around 3PM, picked out a couple balloons on display, paid for the items. not a lot of people, yet service was pretty slow.Party city is not the cheapest place to get balloons, but they sure have a huge selection to choose from compared to other places that sell balloons. They carry any and every thing party related, from themed supplies for all NFL, MLB, NBA, and NHL teams, and merchandise for over sixty universities and colleges to character themed party supplies such as Marvel, DC, Disney etc. They also carry an abundant amount of Halloween items from costumes to favors. I would definitely come back to buy supplies/decor for other occasions such as engagement party, bachelorette party, baby shower, etc. The one downside is the service is kind of slow,
Review №10
2022-01-22FIRST TIME HERE DIDNT HAVE MUCH. DID FIND ANYTHING I WAS LOOKING FOR. BUT NICE STORE TO JUST LOOK AROUND.