Outdoor Supply Hardware in San Jose
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San Jose, Santa Clara County, California, US
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Site: http://www.outdoorsupplyhardware...
- Monday:7AM–8PM
- Tuesday:7AM–8PM
- Wednesday:7AM–8PM
- Thursday:7AM–8PM
- Friday:7AM–8PM
- Saturday:7AM–8PM
- Sunday:8AM–6PM
Outdoor Supply Hardware in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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It is so nice to have another friendly neighborhood hardware store thats close to the house! I really miss the old OSH, but Outside Supply Hardware is doing a really nice job of being just like them. The only reason I dont give it five stars is because theyre not asking the employees to wear masks, which is a little uncomfortable making. However, all the employees were helpful and very friendly, and it was a very pleasant experience. Will be returning!
OMG I LOVE this place for1. Their Customer service and staff are Amazing they are professional , polite and helpful2. The whole store isClean, Organized, fully stocked and staffed that has knowledge about or location of majority items in the storeUnlike the other Self Serve hardware stores like HD
Frankly the best retail experience in hardware and home improvement. The shelves are always well stocked with top quality tools and materials and the store is always clean and organized. I save time by coming to Outdoor Supply Hardware first because they always have what I need.
Looks and feels just like the old OSH. We visited the garden section and they had a good selection of plants and flowers. The good thing was that I was able to get a hold of employees to help me find things and prices. The bad thing is that a number of items dont have prices and you need to take the item to the counter to find the price.
Installed a new kitchen faucet with integrated water lines only to find that the hot water line was about 9 inches too short. Came here because it was the closest to my house and found that it was clean, well organized, and honestly feels like a reincarnation of Orchard Supply Hardware, but with a very slightly different name. Staff are friendly and helpful - makes me wonder why the staff at the other big box stores cant have the same demeanor...Only gripe is their website is still in the works, so no online shopping and order for pick up.
Orchard supply Hardware was my go to store before they all closed a few years ago. I got used to going to Home Depot and Lowes since. This OSH pays the sales tax this weekend. I couldnt find anywhere to search products on their website. When I went there looking for toilet seats, I found prices to be high. Saving the 9.375% sales tax would not have offset getting a similar item elsewhere for cheaper.
The former Orchard Supply Hardware spirit is back. The handy man/woman next door feel that the old OSH has been reincarnated to a NEWER shell. Seems like many of the former employees and management has came back to help along this new organization. The former Orchard Supply Hardware organization closed down 102 stores. The new Outdoor Supply Hardware is starting out modestly with 8 stores and counting. With new product brands it now carries (and most of the ones the old ones they used to have), its really up to great start. Most of the floor people Ive encountered are very knowledgeable and have many suggestions on the projects Im currently doing. I believe the New and Improved OSH (Outdoor Supply Hardware) is going to be a huge contributor to the near by community. From the do-it-yourselfers, professional contractors, seasoned pros, and/or novice beginners, the NEW OSH is a great go-to place for just about all needs to get the job done. Welcome back, or should I just say, Welcome To Our Community! Looking forward to stopping by real soon. Rock On!!
Getting things stocked up on still but it does have much of the old layout. It does feel like they out more room between the isles now. The amount wood project and hardware is smaller as well. The people are friendly and it was a lot less crowded than Home depot or Ace, maybe that will change but all in all very nice.
Has reopened now mid 2020 since being shut down a few years. Called Outdoor Supply Hardware, but still the same old Orchard. Even the layout of the store is almost identical to the old OSH. Nice to have another option again instead of just HD. Tool selection is still much more plentiful than HD. No lumber just like before. Great to have it back.
OSH is back! Love this store. Always very well stocked and organized with high quality goods thatll last a lifetime. Been here many times now, and its a great place to fill needs around the house and yard. Even do some clothes shopping there if you want durable pants thatll last a long time (though theyre not cheap, theyre still less expensive than ridiculous pre-torn designer jeans). Great people and great place.
The current circular had the exact items that I learned I needed for a project, so I went to study the items to see which would work best.This is the first time Ive ever been to this store. It wasnt what I expected. I was thinking a smaller-scale Lowes or Home Depot (i.e., mans domain), but the interior here was, well, not feminine but artisanal. I cant explain it, but it was a different atmosphere right away.Anyhow, I guess I looked lost because someone right away asked me if I needed help and then didnt just point out where to go (or give me an aisle number) but escorted me there personally (such service you dont usually find in most stores but especially at hardware-type stores).So Im at the items I wanted. Standing there reading boxes, another man asked if I needed help. I didnt at the time, so he just left me to my reading. When I needed help, I found a gentleman nearby (he was actually busy stocking an aisle) and asked if he could help me. It wasnt something he had experience with, so he called for help, then escorted me to the appropriate aisle where two other men explained the items and gave me ideas.Done with my errand, I decided to check out the garden center. Again, there was a different feel to this center compared to the ones at Lowes and HD (not that these are bad--theyre not). OSHs center just seemed different. As if Id walked into a secret garden. I cant explain it, but I liked it. At one entrance (the one I used), the fountains are displayed and functioning, so its instant tranquility. And they have some of the cutest statuary and garden art.Anyhow, my overall impression was wholly favorable. When I left, the girl at the checkout lane even said goodbye and wished me a good day.Ill definitely be back!
Helpful staff but I wasnt able to find everything I was looking for. They also didnt offer cutting service for wood or metal which I was hoping for as other hardware stores offer but that could be due to covid and a smaller staff. They had almost everything you need for simple home diy projects and they staff is very friendly and helpful.
To the man who only has a hammer, everything he encounters begins to look like a nail.― Abraham MaslowThe now defunct Orchard Supply Hardware (aka OSH) has now been reborn under a new moniker, Outdoor Supply Hardware, that bears the same famous acronym.The similarities continue with like color scheme, employee uniforms and even the layout of the store.Unfortunately, the high prices that came with the old OSH continues--but without the fantastic service that used to make us put up with them. Theyve gone away from friendly older folks that were happy to help, to hiring young adults that are more than happy to ignore you than be of assistance.Regardless, this is still a nice clean, well-stocked store that should suit most, if not all, your hardware needs.It just opened last Tue (7/14/20) so come check it out as its much needed in this area where theres a lack of these types of places.
Is it me or is this essentially ORCHARD supply hardware. (OSH) Been coming here for years before it shut down for about 9 months. Literally same set up. Its clean, well organized. Employees are a unique bunch, very helpful. I will say tho its slightly expensive on something. Locally it works.
I went here looking for Lysol and bug fog. I couldnt find the Lysol but found Krud Kleaner instead. I bought the bug fog and left with 2ndary intent of buying KK instead of Lysol. I went looking for the Lysol and didnt find it in the appropriate place. So, as I promised the business, I came back and bought KK and they were very patient and understanding. Its my new permanent place for cleaning products.
Came here to see if they carry white bird of paradise. Unfortunately they dont. They do carry a few dry out yellow bird of paradise that overly priced. Also, I was looking for a monstera adansonii, unfortunately they have that either. Wanted to purchase a 20 round tall planter, unfortunately they dont have that too.They have lots of random stuff, but nothing useful.
Posting from Toronto, Ontario, Canada..A friend in San Jose had their bird bath break overnight. They posted pics on Facebook and I took it upon myself to order them a new one. After to speaking the manager George on the phone, I was able to have a replacement bird bath delivered to my friends house in less than an hour.Thank you to George and the young lady on the phone that verified the stock level.Service above and beyond.
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4.4 (152 comments)
Review №1
2022-04-02Sooo Close to the perfect carne asada street Taco. Nearly perfect on the most important 3 elements.1- the meat 2-the salsa and toppings 3- the tortillas. So far This small Taco stand is above & beyond any Ive eaten at. The meat was perfectly cooked &spiced,the salsa was deep and layered with flavor, tortillas were tasty and fresh . My taste buds were popping like never before. So far the best street tacos that I ever had. Definitely the one to judge all others by. Cons- no seating, no self serve additional condiments.
Review №2
2022-04-19Has the feel of a traditional hardware store where people actually try (and usually succeed) helping customers. Might not have the overwhelming array of options of the big-box stores, but I think that’s a positive. OSH usually fits the bill and has much better service. Too bad there aren’t more! It’d also be nice if there were one closer to home, but oh well. Can’t win ‘em all…
Review №3
2022-07-19I am so glad we got another hardware store. When Orchard Supply Closed evergreen didn’t have a local hardware center. I don’t like to go to Lowes or Home Depot for something to fix toilet. They’re close have what I need and friendly service. Hope they stay for a long time
Review №4
2022-07-10I dont recall the last time I gave any business a one star review but I felt so strongly about giving a one star today. Let me make it clear its not about OSH store but it is about a lady named Lupe. She is the worst customer service I have ever encountered. OSH really must not put her in a position to talk to customers. Period. She is rude. She doesnt care to listen. She actually just doesnt care. And she proudly said so as I attempted to explain my situation to her.I brought some plants back to return as they were not doing well. She took one look at them (while I was still outsider the store carrying them in) and said - I am not going to take them back. They are fine. You need to take care of them.I told her I have a garden full of flowers and many of these same plants (many from OSH) and only these two not doing well (in fact this my first time bringing any plants back for return) but she kept saying I dont care, I wont take them back, you need to care of them. And those three sentences kept being repeated over and over.Lupe, you are such a mean and rude customer service person.
Review №5
2021-05-26Very well stocked store similar to Orchard Supply hardware came looking for an outdoor griddle stove and found it at the right price so happy 😊
Review №6
2022-03-28Its like meeting the twin brother of an old lost childhood friend. Reminds me a lot of the old OSH (Orchard Supply Hardware) store before it got sold to Lowes. Good assortment of items you would expect in a neighborhood hardware store. Glad to see they brought back the work clothing section, big fan of Carhartt brand, especially the knit caps. Only thing missing are Die Hard car batteries and Craftsman brand tools, otherwise its just like OSH.
Review №7
2021-12-22Our family loves this store! Fact: the Staff, as a rule, is outstanding. From the gracious greeter - to the very smart, very nice salespeople...I was on a quest for a special battery and the young man at the register was great. Took the time...very helpful. They have everything we need - great prices, good location and gold stars for employees.
Review №8
2022-02-05I love the store ,but prices are pretty hight compared to other stores I shop at. They have a beautiful outside garden area. I love this area but on 2 sperate occasions I have been locked outside. And had to knock before someone letting me back in. Was the outside closed🤔 🔐 nope they just close and lock it without giving a friendly hi is anyone out here I do not like being stuck places and was not happy the second time this happens to me. I have had several bad experiences here but, iv also had a lot of good shopping sprees because there plants are beautiful and they take good care of them. Home Depot seems friendly and willing to exchange plant but there indoor plants are not kept nicely, and OSH does.
Review №9
2022-05-06Worker in the cash Register were not very friendly at all she would not look at you but the rest of the store is great I miss this kind of store the big box store you cant find what you need an there is no one around to help you good to have it back again
Review №10
2022-04-14The store looks so neat and organized the customer service is excellent everybody looks like it is working happy and willing to help you whenever you have a question so impressed with employees