Online estimates
Yes
Reinforced security
We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Enhanced cleaning
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Conciergerie
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Comments (199)
He has great customer service. There technician take their job very seriously, and always call to check on their work they did, over all I will recommend anyone to Orkin
Not happy with the company that did the actual tenting. They broke things, disconnected cable , didnt fix. had to call spectrum and they found cut cord. The company should have let me know. They were rude.The rep from Orkin was very nice and helpful. That being said he didnt realize all the prep I needed to do, so it was a crazy morning trying to do all the last minute fixes
According to my Brother, tthe service representative was professional, personable, and assessed his needs accurately. He looks forward to what has started out as a great relationship with Orkin. Thank you.
Service technician was very professional with handling my service. He was punctual and went right to work! Would highly recommend Orkin to anyone that is looking for this type of service.
Exceeds general customer service. Each visit is customized to the events going on in your property, inside and out. Our technician goes beyond basic service to make certain each pest problem is addressed and won’t affect your pets or lifestyle, like keeping your doors open..
I am satisfied with the service. Bill Touchberry arrived on time and clearly explained the options I had to combat the ant problem. He was polite and thorough. I will use his service again.
Scheduled same day. On time. The guy was so professional and diligent with his work. No rushing and made sure all was done well before he left. I would recommend orkin, because of them my 2 year old will have the best birthday party ever with no flying bugs . Thanks Cis
I just hired this company to service a tenants home and so far it’s been great. They came out to inspected/serviced our home this morning for a roach infestation . Mr Bill communicated every step of the way, he informed me of the status of the roach infestation he also gave me a timeframe of when I should start seeing results. So far so good, I really like how responsive/professional this company is. I previously hired terminix which obviously didn’t workout it was pretty expensive/harmful to pets and was such a drag to prep. With Orkin I’m paying monthly besides the initiation fee and it’s human/pet safe!
I like that the same person tense to service our house. The gentleman is very polite and professional, and the only reason I get four stars is that you two are relentless gophers who don’t seem to vacate our property. As far as the organization, they are fantastic, and I highly recommend them.
Inspector gave me an accurate estimation of his time of arrival. Inspection was completed quickly. Explained that he would return in a week to lay bait which allowed me to reschedule a tenant who was not present for todays inspection.
Johnathan Gleason arrived in the early part of the window. He was courteous and thorough in his inspection. Very pleasant and handsome too! He carefully explained his findings and gave us options for corrections. An asset to the company!
First time i had such a lovely experience with Orion technician. His name is Chris and he was very thorough and did everything without us telling him what to do.
Big internal office communication gap. Highly priced. Not easy to reach them. Without informing you they charge big price. And then dont resolve even after your contracted price is good until Oct.2022. Be aware. Had them for few years but always had problems.
The gentleman that came out to my house was named Frank he was an excellent representation of your company he was thorough he was knowledgeable he was on time and he has my business for life I appreciate my interaction with him and look forward to it every month have a good day.Ps. If you ever advertise on a billboard put Franks face on it This young man will go far in life
Very professional and great communication. Very happy with the services they’ve been providing and will continue using Orkin with much pleasure
Chris was on time, communicating his time of arrival within the time window Orkin had setup. He made sure I still didn’t want spider web removal (due to hummingbirds still nesting) & preformed the spraying & checking for hornet nests.
The Technician was very knowledgeable and took cautions to keep a safe environment while performing his duties. He explained the type of service I would be getting for the problem I was having with ants with expertise.He was expeditious and precise in his work. I would recommend this company for all of your pests problems.
We get regular spraying every 2 months. It’s definitely helped reduce our insect problems. Servicing is always timely and professional with excellent communication and easy rescheduling when needed. Definitely recommend.
Frank was super friendly and informative. Made it easy for him that Im just moving in and everything is empty.
We have Orkin come every other month for service. They are always on time and do a great job. We have not had an ant problem for several years now. (and we practically live on an ant hill - our property is mostly sand).
Technicians always professional. Always available to answer questions thoroughly and provide further information if needed. They are always available to explain what services they have provided. Never trying to provide over sale. Informative.
We receive quarterly yard bug spray with Orkin. They are always polite and courteous. We do not have any issues with ants, roaches etc. so their product seems to be working.
We have had Orkin as a regular service provider since 1983. Yes we have tried other companies. However, there are may reasons we stick with Orkin.Professional, Responsive, Good Value, Quality Service and a Customer Service Department that is one of the Nations Best.
Orkin has always done a great job for me. John was here on time and was very professional, courteous, asked questions on whether I had any issues. John inspected the interiior home, attic and garage. Then the exterior and under the home. He explained any issues he found and showed me photos then explained the options I had to be able to address these issue’s I was very impressed with John and felt he was very knowledgeable and clear in explanation of his findings. As always, I depend on and receive great service from Orkin. Thank you.
Orkin is very communicative, always on time and gets the job done. We have an ongoing contract with them and we’re very happy with their service.
Always on time and professional. Very helpful… I haven’t had any issues since they started coming. I highly recommend.
Mr Garcia took the time to explain to me what kind of bug I had in my home, and very thorough in everything he did. Thank You Mr Garcia
I can’t say enough how highly I think of these people. After a TERRIBLE experience with Terminix, these guys have been THE BEST.
Professional, description of what they would do, listened to specific areas requiring spraying and good communication through process
General maintenance, cleaning, spray for pests. We frequently get ants and spiders so a regular maintenance visit is scheduled. The company has great communication and scheduling practices and are very courteous and professional.
5 stars for Technicians who are great. Friendly, always asking if there are any problems they need to address, etc.They do a good, professional job.0-1 star for the scheduling system that really sucks. I rarely get confirmation on what time they will show up or I get an email saying theyre gonna show up on a certain date followed by a confirmation with a different date - wth?. Its a big problem since I have a dog that hangs out in the yard - so I need to know when they are arriving to make sure my dog is in the house. Never had this problem with my previous pest control providers.
This service with this serviceman has been outstanding. He helped me with problems I could not get anyone else to help me with. He was so pleasant and amazing. Thank you, thank you.
We are really enjoying our service technician, Cicero (sorry if misspelled). He is kind, courteous, extremely knowledgeable and helpful when it comes to dealing with our bugs. He doesn’t just stop by, spray and then immediately try to leave without addressing our needs. You can tell he cares about helping his customers. He asks us questions about whether we’ve seen improvements with the bugs since his last visit, which shows to us that he cares and that he is thorough in his work. He has the undeniable ability to exemplify the best in quality and value for the company he works for. Orkin should feel very lucky to have him representing the firm. Great job, Cicero.
The Orkin representative was thorough, pleasant and took time to explain exactly what was used to treat silverfish and spiders inside and outside my houseGreat service
Orkin fumigate our home almost two months ago and broke a tile on our roof, and theyve been totally unresponsive in my attempts to get them to repair the damage they caused. We were frustrated with their service to begin with (when I asked how they knew our house needed to be fumigated, hoping hed explain to me what he was looking at, the inspectors response was simply because Im good at my job!) and because theyve been so unresponsive about the roof tile, its really clear we made a mistake doing business with Orkin. I would whole heartedly not recommend them.
Zor is the best. Responsive, professional, kind, detail oriented. Highly recommended.
Orkin has been great. Were dealing with an unfortunate post problem, currently exacerbated by a plumbing issue. Orkin has been very responsive. The technician that came out today was excellent - prompt, professional, and very knowledgeable. He explained what he was doing and what chemicals he was using, and gave us great advice about what additional steps we can take on our own to manage the issue.
Appreciate how professional our Orkin technicians are and that they never upsell on any service that we do not truly need. Our neighbors recommended them and we are very happy. They are cognizant of our dogs and we keep them inside and after treatments for a set period of time.
Takes care of the ants and spiders. I’ve watched spiders come out after Orkin has stopped by and they shrivel up! Love to see it. Bill is the best, so nice and always reliable!
Our service tech was awesome! He was professional, friendly, knowledgeable, caring and provided excellent service! He arrived on time and explained everything to us. We are so appreciative and and look forward to continuing our services with Orkin.
Professional and efficient and very helpful super easy process extremely satisfied, Jose explained everything througly and clearly. Thank you again Orkin!
We just moved and we have had many rude people come out to fix/build/redo things and it is amazing how many companies don’t show up or are very rude (especially to women). Orkin has been a breath of fresh air. They were so helpful, polite, kind and easy to get a hold of. They actually reduced the original quote I got to fit the needs of our house. They were on time and did the job quickly. Thank you!
The technician was efficient and friendly. Thankfully, there was no sign of termites during the annual inspection.
I dont know what i would have done if yall didnt come out to help me because they was bad but now its got a lot better they was getting on me while was sleep i just want to thank you.
On Time, Professional and always wants feedback on his great job… Thank you Joe
We have Orkin spray indoors and outdoors on a quarterly basis for years and are completely satisfied with our service technician. He always call prior to coming out and wear proper protection for himself and our home. Sincerely, Ray V. Williams
Today my tech was Theodore and while he was a bit late he made it up by amazing and friendly attitude and was very helpful with treating the wasps around my home. He came prepared and proceeded to treat. Quite honestly Orkin is the place to do for any of your pest and termite problems.
Karim was amazing great professional i hope he receives a rise the future for his amazing work and knowledge
I find Orkin excellent. They have been in business for decades and although they are pricey, they are completely professional, always prompt and polite.
Orkin service by Robert Russell was very professionally and promptly addressed. He was courteous and knowledgeable.I hope, to be able, to request Robert Russell for my next service.Ms Sallie Grippo2719 West 230 PlaceTorrance, CA 90505
William Davis was my technician today and I must say he was very, very good and let no leaf unturned. If I could I would only request him. I was very satisfied with his services.
Kevin came right on time called before he arrived as well, very polite professional all-around energetic great wonderful service all around five stars! Don’t think about it call Orkin you won’t regret it. This was our first time with Orkin and now our first choice moving forward with any other needs. Thanks guys!
Service guy Joe was awesome. He was very polite and attentive. He was very knowledgeable about Orkins product and how well it will work. Thanks Joe.
We have monthly maintenance so that we can enjoy our yard. Our technician, Eric, is fantastic. He’s professional, knowledgeable and flexible with our schedule.
Ken was a pleasure to work with, he was polite, knowledgeable, and attentive in answering all our questions. It was a hassle free, quick process. We look forward to continuing to work with Orkin, and their staff.
Patrick was so kind and professional, messaging me the night before our scheduled service to make sure I knew who was coming and making sure he was prepared to address all our needs. He was professional and thorough finding two giant ant colonies and taking care of them and all the spiders. He described everything he was doing and left me with no further questions. He was also super patient with our yappy dog and had such a positive and upbeat personality. Highly recommend!
1 star for showing up when promised and another star for being courteous. Tech came out at 4:30 on a Friday for our appointment. We explained problems we were having with rodents, how we caught 4 mice in the garage and there was visible activity under our kitchen sink. Tech went around the perimeter of the house. I pointed out some possible gaps for rodents to be entering our house, and he pointed out a couple other areas but dismissed them all as possible entry points since they didnt have any greasy rodent residue around them. Never checked our attic, etc. Sprayed the yard for bugs, left some glue traps and was on his way. Came by a week later for a follow-up (5pm on a Friday). No rodents were in the glue traps and he pointed out a possible entry point in our kitchen. Never looked anywhere else inside or outside of the house. Told us to caulk it and was on his way. Um...our service contract, phone reps and their website say that they seal and caulk possible entry points. For a $409 start up fee and $89/month its a complete waste of money!
The technician was on time, professional and thorough. We just purchased a home and he took the time to point out areas of possible entry which we needed to address. Since there was activity he scheduled several services to ensure the issue was addressed.
The Orkin team arrived promptly, clearly explained what they intended to do, made adjustments to their schedule as needed, and completed all action items in a timely manner. I am very satisfied with their work so far.
Orkin has truly been a great service, I’ve been a customer for over 5 years and their technicians are extremely knowledgeable about any needs or concerns you may have. The quality of professionalism and customer service go above and beyond. Our technician Christopher Harris always lets us know before he’s coming and when he’s here will ask if there’s any concerns other then just the regular service. I recommend Orkin to everyone as just maintaining your home free of all those pests before you have an issue. Great company! I’ll be a loyal customer throughout the years to come. Thank your Orkin, especially Chris for the peace of mind and excellent service you provide. 😁
Right on point when it comes to schedule service. Very friendly staff and like the way management steps up and actually visits homes to perform services. I would recommend this company to anybody. Great job Orkin!!
Very professional explained everything answered any concerns I had and also verified the process and how my account with Orkin works. Gave me copies of everything and I was extremely happy with the service I was given for the price I was charged. I would definitely be promoting this Company and their services to all my relatives and friends! A+++. Five Star Rating, The whole 9 Yards.
This is the first time we use Orkin and we are highly satisfied with their services! Before contacting Orkin, I had called two other companies regarding a termite inspection. Their inspectors came over and did a visual inspection of the property. One of the inspectors sent me an estimate and the other one never got back to me.Orkin sent Mario Lopez (he is awesome) to inspect our property. He did a thorough inspection and informed us that we had subterranean and dry wood termites. He gave us his recommendations and emailed us a detailed report with photographs and an estimate. He responded to all our questions and we never felt pressured into purchasing any of the treatments.We had the subterranean liquid treatment done today and the technician was very professional and he too answered all the questions we had! We are getting the house fumigated for dry wood termites tomorrow. I highly recommend them!
I had flying termites coming into my condo. The inspector who came to do the termite inspection, Bryan Martinez, was very professional, very friendly, answered all of my questions patiently, and explained the whole process for the termite treatment. My appointment wasn’t set until abt 5 days out, but in the meantime, when I had questions I would text him and he answered back promptly. He is definitely a great asset for Orkin.I don’t remember the name of the man who implemented the termite treatment, however, he was really professional also. He came in and did his job. I did not feel like he was slacking at all. He explained to me that I may see a couple of the flying termites, over the next two weeks after treatment, since they will b dying out. As I’m writing this review, it’s been 9 days since I’ve had treatment, and I’ve only seen 2, which looked like they were dying. Before Orkin came, there were many flying in!!! So, a vast improvement. Thank you Orkin. Will definitely use you again.
We have been having monthly Orkin services for years. They do a great job of keeping pesky insects out of the house and yard. Our service agent is always friendly and professional and checks in to make sure we don’t have any specific concerns. Highly recommend them
Great customer service goes a long way! I contacted Orkin a day in advanced and shared what issues we wanted to eliminate. Scheduling was very pleasant and simple. Both over the phone and in person representatives were friendly and wanted to assist as much as they could. Our Orkin inspector was knowledgeable on the issue, and worked hard to put our minds at ease. We truly appreciate it!!
Our technician Aaron was great. I wasnt expecting much before he arrived other than just spraying around the house. He was very professional and answered all of the one thousand questions we had. He thoroughly inspected the inside and outside of the house and we havent seen any pest since. Thank you so much for your excellent workthe service I received on 07/18/20 was great. the tech got here fast, he was friendly and very efficient
Your rep was extremely knowledgeable and was able to give us some info regarding what we thought was a gopher problem.
Joe did and excellent job. He was very professional and went above and beyond his usual duties: before he proceeded with the usual task he asked if we had any major problems with pest, which we did and proceeded to rectify the problem. In addition, he was friendly when answering questions,
We get service every 3 months and have never been disappointed. The staff that comes to our home is always warm and friendly. They very much seem to care about protecting our home and are willing to take the time to help educate us and give us tips.
On Tuesday, 6/8, my husband and I had an appointment scheduled from 10-12pm to have an Orkin technician spray for fleas. We’ve had Orkin provide this same service at least 3-4 times at our residence in the past and we’ve always been happy with the customer services we’ve received until last week.I had my first contact with our technician, Quron, when he texted me on the morning of our service at 11:41am. In that text, Quron simply stated his name and that he worked for Orkin. He provided no mention of any other information including estimated time of arrival. For this reason, I texted Quron back and asked him when his estimated time of arrival was. Quron contacted me 10-15 minutes later in order to inform me that he’d arrive in about an hour (by this time closer to 1pm even though our window of service was scheduled from 10-12pm.) In addition, Quron added that part of the reason that he would arrive closer to 1pm is because he forgot to bring the required documentation that he needed to present during the visit. By this time, I’m already taken aback by the lack of professionalism that he has demonstrated. For this reason, I informed Quron that I was concerned about his estimated time of arrival because 1) our appointment was scheduled between 10-12pm, 2) technicians in previous years had informed me that I needed to be out of the residence for at least 4 hours due to the effects of the chemicals and 3) my husband and I needed to pick up our cats at the local cat kennel by 4pm. When informed about this information, Quron asked where I’d heard information about the need for my husband and me to be out of the house for at least 4 hours and I told him that previous technicians as well as Orkin phone operators had informed me of this same information over the years and that they also all stressed the importance of being outside of the residence. However, Quron stated that this information was incorrect. Quron then provided an explanation about why this information was incorrect but it was very long winded and he seemed to be unclear about what he was saying about this issue. I also felt that all other explanations he provided throughout the visit were long winded and seemed to be unclear. I then informed Quron that if we didn’t need to be out of the house for 4 hours, the Orkin operator provided me with no such instruction when I had called to schedule this appointment (another issue I was shocked to not be informed about prior).Based on all of these circumstances, I informed Quron that I was very unhappy with our service and that I thought that it was done unprofessionally. At this point, Quron asked if I wanted his manager to contact me in order to discuss the issue further and I said yes.Later that same evening, I received a voice mail message from a man who identified himself from Orkin and although the message was difficult to understand at some points, I understood the manager’s name to be Aaron. Aaron left a very brief message and he addressed me as “Ms. Leguizamo” even though thats not my last name (it starts with the same letter). I don’t think that he made any mention of my concerns but he stated that I could call him back. I contacted Aaron the next day and I left him a voice mail message asking him to call me back in order to discuss the issue in more detail. I also informed him that my last name is not “Leguizamo”. I have not received any further calls back from Aaron.I’m beyond disappointed and honestly shocked about how unprofessional this services was from all points including not being informed about not needing to stay outside of the residence for 4 hours after fumigation has occurred (is that true?) to technician service to management service.I will post this review on Yelp.
The service itself is excellent if I have a problem between service appointments I call and they come out quickly. But Erick my service provider is not only respectful, competent and kind but he loves my dogs and they love him. Makes my having service a breeze!
I am very pleased with Orkin and especially the technician specialists who work for them. I decided to go with Orkin and I am very pleased that I did. Their service and support are top notch. They really know how to take care of their customers. I purchased a 5 year plan of protection after having them treat my home last year. Nick came out today to inspect any possible recent activity and he did in fact catch some. Its minor but he still caught a colony, thankfully. He was very precise, professional and knows how to do his job vet well. I am grateful.
From my first call 3 days ago to the service at my home Orkin was extremely polite, prompt with communication and very easy to work with. Nick did a great job at our home and explained the process every step of the wayThank you!!
Eric Whitt was excellent in providing service. He listened to our concerns and gave us a detailed explanation of his plan of action. He was very honest and I was impressed with his professionalism.
Ultra professional and knowledgeable staff from the sales agent on the phone to the technical staff that came to my home.All three should be commended and recognized for excellent customer service!
The service excellent and the technician was very helpful and professional. I was satisfied with their service. They sent messages and called when changes were made.
My neighbor referred me to Orkin. We both had an appointment between 2 and 4. At 4:15 I called the representative to find out why no one called or showed up at the appointed time. I got a bunch of excuses. I don’t care about excuses . I care about customer service which I did not receive.Out of the blue and at the same time I was speaking to my initial rep, my doorbell rings (an hour later). It is the field tech to come spray my yard. He gave excuses also but he was very professional and kind. He explained what he did and what to expect for the next couple of days.I then received a phone call from the manager with his excuses. Which I don’t care! He gave me a credit which was cool but, a simple phone call would have been a tremendous gesture and he would have gotten full price for both yards. That’s what happens when lack of customer service is in the mix.
John was very professional, knowledgeable and helpful. He answered any questions I had about my termite issue. I would highly recommend John for your termite inspection and I would ask specifically for him next year at my inspection.
The last 3 times the technician has not provided the complete service on my property. They have been on their phone and really only do hit and miss here and there. A lot of my money for only half of the promised service. Totally took them 10 minutes.
This was routine inspection and the other technician that accompanied the regular technician came to follow up on the status of the gopher problem I had in my backyard. I am very, pleased with Orkins service and would totally recommend them as first choice for pest control.
Orkin was the third pest control company I called. The first one couldn’t get out for over a week. The second one didn’t return my phone call. Orkin gave me a next day appointment, a thorough estimate and explanation of their services and billing options. They came out the next day in the time window provided, were very friendly and knowledgeable and explained everything they would be doing. They answered all my questions and explained the safety of their products as well. We have several pets and and some family with sensitive lungs. It was comforting to know how green the pest products they use are. I found the prices to be reasonable and fair. I would recommend them for any pest or bug service.
I brought Orkin in for preventative services to an apartment I have not yet lived in, but found evidence of pests. They did a full inspection first, then let my cleaning crew come in for a deep clean before coming back a few days later to do the treatment. Everyone was professional, friendly and addressed all my concerns. Well see if the apartment remains bug free🙈
Nate Gray is an Asset to Orkin, and Im very pleased he services my property.Nate texts me when hes coming; hes always on time, very respectful, asks if I have any concerns, and proceeds.Nate informs me when hes done, always wears his mask, and wishes me well, making sure I know to contact him (between services), if necessary, if I need anything at all.Im pleased NATE is my GUY!!!!P.S.: NATE always LOCKS up my PROPERTY! I Appreciate that VERY Much!!!
The Orkin exterminator was on time, polite, courteous and cleaned up after the work was done. He spent 3 hours treating in the attic as well as a wooden beam at the apex of our vaulted ceiling. Very happy so far. Hope not to see any more termites!
Kareem did an amazing job. Very personable and professional. Myself being in the home service industry Appreciate the work. 5 stars
Service technician that came out was great. Very informative and was able to answer all my questions quickly and knowledgeably. Service did not take long. However, the agent I booked with over the phone originally booked me for a recurring service and explained that was the best and cheapest option. When the technician arrived, he informed me there was a better option for my needs that ended up being more cost effective. The sales agent was trying to up-sell, I get it. However, it was disappointing when I specifically asked about alternative options on the phone and was not provided details to make an informed decision.
Very professional, polite, knowledgeable, on time. Extremely thorough with the inspection, explaining the results and options for treatment. Very accommodating for scheduling follow up treatments recommended.
I have been using Orkin for a few years now. They usually spray outside but this time I had them come inside. With the recent rain there has been an influx of bugs coming in.Kevin was my technician and he was amazing. Very personable, thorough, had care and concern with my house and dog.He removed visible spider webs outside and sprayed for mosquitos.
All I want to know is why do you guys rotate the techs? I got so used to Phillip. He was polite, outgoing, very good at his job, knowledgeable, patient, professional and guess what... I miss him! I don’t want to have to get use to anyone else. What I like about him was I felt as though I was talking to a good neighbor. I could trust him. Not saying that I didn’t trust anyone else. This experience is almost like going to your beautician. Now you wouldn’t want anyone switching up on you, would you ORKIN? Can you explain please??
Robert (our technician ) was very knowledgeable and friendly. Orkin continues to impress with their quality of service. Pest are gone.
I am so pleased with my Orkin service person Joe! His professionalism, promptness and attention to details is what I appreciate most. Would recommend him to anyone!!
Excellent service. Joe was very courteous and helpful
Making arrangements or appointments is easy and immediate.The Tech person came on time and very precise with his task with clear understanding of what needed to be done. He also was very professional in the way he represented Orkin Co and himself.A job well done!
Excellent Sales Rep. Great with communicating which includes listening and explaining. On the spot follow through with contracts and scheduling. Very impressed. The rep doing the treatment is clearly a pro. He brought me in for key questions. Very conscientious, efficient and courteous. Thank you Orkin.
Easy to do biz with, came the next day, took time to explain the products and how they would operate, took care in spraying and giving instructions. Felt taken care of.* Update on*Chris has been my technician for some time now and he still remembers what I told him many moons ago. He texts me reminders and is always open to suggestions. I hope that this company will continue to treat its employees well so they, in turn, will treat their customers even better!Happy with the service!
Orkin and our tech, Chris, have been the best helping us with our major bug issue in our kitchen. They were wonderful about keeping at it until the problem was resolved. We received terrific service and would highly recommend them. They really care about their customers!
I walked with Chris as he serviced my house. I appreciated the way he explained the best treatment options for the concerns that I had. He was knowledgeable and willing to treat wherever I asked. He also expressed his desires to return at any time if I had any additional concerns.
The service is good. Prior to Orkins service, I had a real bad ant and spider problem. I dont see much of them anymore. I got the mosquito service and that is not working out as good but overall I am satisfied with the service. The technician is informative and the scheduling of appointments are convenient. The service would be perfect if they had something for flies and maggots.
Patrick was an amazing guy. Kind, compassionate and clearly very knowledgeable. He took the time to explain what he was going to do and why. He offered helpful advice to keep those little creatures out of my home. I felt so happy to hand my problem over to him. Dont waste money trying to do this yourself. Call Patrick!
Im really glad to be working with Orkin to combat our little pest problem with roaches. Patrick is always professional and responsive, taking time to explain the treatment and talk through our needs and questions. He is very thorough, knowledgable, and meticulous. And the treatments work! Though not exactly cheap, its worth what were paying not to have to wake up to a surprise in the kitchen and to work with a company we can trust.
They showed up on time. Didnt call us when they finished, and a fan fell over and damaged the wood floor. When we told them they came out immediately and polished out the damage, though the scratches are still there. Recently found evidence of more termite activity and they came out, spotted it and and going to spot treat. They wear masks and are very polite --good customer service
Have had the Orkin service for a few years. They have always conducted themselves professionally and been very good at keeping me up to date on their arrival time. So far so good we have kept critters out of our house.
We have the every 3 month contract. Service is great and gentlemen who did service was great.
Wonderful service! My technician Erick is great, prompt, thoughtful, thorough. I feel so much more peace of mind now, we were being invaded by battalions of ants. But not anymore. Office staff were wonderful too!
Orkin communicates well and our technician is great. Definitely helped our spider and ant problem.
Nate was supper Nice and informative… We have a water canal in the backyard which attracts water bugs… He was able to inform us of why they were coming into the house as well as answer any questions we had. Very nice man and very smart knows what he’s talking about. I would definitely recommend their services
The orkin service showed up unexpectedly today. He pointed out that the service was scheduled and confirmed. However, we had never been called and I was completely surprised to see him. We had just had the initial follow-up the week before.However, the agent was very pleasant and apologetic. We discussed that it was a month since the prior (initial service) and that since we were available he should go ahead and treat the house. No complaints about the treatment. Only that it was a surprise visit.Years later - sill using the service. Orkin showed up and called to inform me he was at the property. I asked him to knockdown cobwebs noticed on exterior eaves - no problems. Very satisfied with my service.
Nicholas was very friendly and extremely helpful! We discussed service plans and prevention. He worked around my son’s nap schedule to spray inside the house - so appreciated! He also removed webs from the eaves, lattice and our trash cans, which I wasn’t expecting. Thank you!
Orkin came out to deal with a rat problem. The technician explained my choices thoroughly. He quickly removes the rat that had already been caught, did some exclusion work, and set more traps. He was very helpful and gave me instant peace of mind.
Very professional and took their time with inspection and explaining findings to me. Lucky no bedbugs. I will be using their service to take care of those other little annoying flying bugs, spiders and ants.
Arrived on time with notice by phone. Inspection and service done on the same day. Reasonable fees.
Marvin, the technician arrived promptly at the time of my appointment. He inquired about any things that I wanted him to pay particular attention to- I summarized what I wanted done :Exterior and garage spray (maintenance) and to tend to what I believed ( and was) 2 wasps nests in the making- he knocked them both down, sprayed and cleaned up after wards.As a customer I do appreciate promptness , thoroughness and honesty .Marvin did a great job in handling the issues.Thank you for the good service. Stephanie
Your service rep came when he said he would. He was pleasant and professional. He was He was very thorough inside and outside of the home in applying your products and explained what and why and where he was applying the product. Other service rep were not as thorough.
Marcus was great , very informative and professional. This service was for my rental unit. He listen to the tenant and addressed their concerns. He also explains everything to me that he did. I was impressed with the service. He coming back in a week then in a month. This is great. I’m hoping this takes care of the problem. I had it sprayed a few times and these roaches act like they immune to the chemicals . I will win this fight with your help of course . The 4 stars is because they missed my 1st appointment but they definitely made up for it . My tenants are happy 😊
Eric has been our service man the last couple times. True to Orkin training, he does an excellent job, is very professional, yet friendly and helpful. We are very happy with Orkin employees and their service!
Technician service was great. Very professional, helpful, explained the entire process and called with a 20 minute notice. Until the technician called, I had no idea if I still had an service person coming. Telephonic customer service was horrible. I made my reservation on a Saturday of a holiday weekend. I called Tuesday afternoon to confirm my appointment time twice and never got a call back from customer service after a live representative and automated request. Orkin customer service needs to do better than this!!!
Great service! Arrived on time and was very courteous! He did a thorough job on our house interior and exterior!
Company phone operator was excellent and addressed my needs quickly and efficiently. She offered a discount to a one year package that was too good to refuse. Orkin man came two days later as scheduled, listened well and addressed my questions and concerns. Treatment was done fairly quickly without disrupting home life with four children.
The technician, Eric, was efficient, and very personable. He took the time to walk the house with me and locate problem areas for special treatment. Its good to see young adults doing good things and working hard in a world where it seems like many are looking for a hand out.
The Technician Darrell was professional, patient and went beyond the requested services to take care of my concerns and needs. I Greatly appreciate the services provided and I look forward to continuous service with Orkin. I will definitely refer family and friends.
Im very happy with my service, Havent seen any roaches in my house anymore And, Eric my technician is very polite and always prompt and very helpful the money I spent is money well spent And worth every penny, To not have any more of a roach problem in my home thank you thank you orkin:)
The new technician called to introduce himself a few days prior to the service; was on time the day of and extremely efficient, knowledgeable, personable and appropriately friendlyWhen I mentioned a future need; he quickly made a note for himself to get ready for mosquito service next visit...I was very impressedTimothy called regarding my regular service schedule, and came at my convenience, the day before service was due.He carefully explained what he could and could not do to get rid of an extra problem I’m having with mosquitoes, then he went to work spraying my whole house and yard.Timothy is knowledgeable, efficient, very professional, and I never have ants inside my home anymore!I’m continuing service with Orkin Pest Control
I called the specialist to let him know that I would be available to meet earlier because a prior engagement I had was cancelled. He ended up coming about 2hrs earlier which was great. He walked around and gave me some storage advice then offered me a reasonable maintenance package. What I didnt know was that a general pest specialist had come by and there is a different specialist for termites but they both provide free inspections which was great because I just wanted to make sure I didnt have ANY pest issues forming. Customer service was great because I asked about a million questions and he happily answered all of them.
My Orkin technician arrived on time and was very professional. He listened to my concerns regarding our bug issue; assessed the situation and formulated a plan to combat the issues and concerns that I raised. I was very pleased with the service that I received.
Everyone I spoke with was very professional. Both Justin and Ken are great technicians that have helped me tremendously since moving into my new home.
I like them their service so much better than Western Exterminators who we had for years, this Co seem much more reliable and do a much better job. We paid so much money to Western Ext with poor services. Never again . I love Orkin great job no more pest!!!
My technician was really great and honest regarding the state of my property. He helped me set up follow up visits to ensure the problem is fully addressed. I enjoyed working with him and would recommend him.
I really like how he took care of us as if hes the waiter and hes bringing us the best service possible. This may sound weird to you but weve never had that before. The last time we had our place sprayed, he was whatever. Not rude or nice, just ok. I dont recall thinking 4 years ago WOW! This guy is awesome! I dont feel like he was bad either, just not as attentive as this new guy was. He went over the house in detail and really seemed to care about our roach infestation. He didnt wait to ask me if I wanted him back next week. He said, Ill be back next week and then the week after because he knew thats how much we needed it. I was and still am so pleased that Id always go to Orkin for my needs. I thought that was awesome.
I was uneasy in the beginning feeling as though the service wasn’t gonna be adequate enough to resolve the issue. The technician Nate Gray was very informative. He was very thorough in explaining the process and what to expect. He also was very open to all of the questions and concerns we had. The next day there were two technicians that arrived. Both came in prepared and ready to execute the problem. Overall my experience was satisfactory. Awesome service thus far.
My technician with Orkin is the best. He was very very thorough, he found all the openings in my house, every time I called he was on his way. I can’t say enough about his calmness because I was a mess.Eric at Orkin is still the best. He’s professional and knows his business 👍🏽 Nothing has changed about my review of Eric at Orkin he’s the best. Since the review I am still in the clear.
Very happy with the service I have received from Orkin. They have sent the same inspector the last 3 or 4 years, which I like since he is already familiar with previous termite issues. He is prompt and very polite.
Orkin employee Ciscro Newton came out to our property on July 31st, assessed the situation, assured me that our situation was not as bad as I imagined, and went to work. Ciscro was detailed and informative. Ciscro exhibited great customer service!
Our Orkin Termite control inspector Bryan Martinez is awesome.He is very accessible and friendly. When ever we had a question or concern, he was always available to help us. We ran our of plastic food bags and Bryan bought us more bags on his off day.....now thats good service
My Orkin service man was/is great! He thoroughly listens, understands and executes a great treatment plan. He takes the time to explain the process and goes the extra mile. I dont mind paying for service like that. Its a very expedient process as well 💯%
I might change the review if service gets better. I’m not satisfied with service, I still see no changes for the extraordinary amount of money they’re charging. Nobody can fool me and I’m just hoping this is a business i can trust.
Super pleased with how Orkin has taken care of us. Our inspector John is so friendly and professional we feel like he’s our neighbor. Never any high pressure sales pitch for additional services . Great service and nice people.
Very good service and very polite Technitian. He always let me know when he is on the way to do his work and when he arrives as well.
Patrick was amazing! He went above and beyond the call of duty. I had an open hall that the rodents were getting into, and he put chicken wire up to prevent it from happening. Some thing he didn’t have to do, but he did it anyway. Two big thumbs up for this guy. This is why Orkin is good
The technician has been coming to my home for some time. He is my regular technician and understands the challenges that I have. I am afraid of bugs and so when he sees my name he makes an effort to schedule an appointment at my home as quick as possible. He is most professional and advises me of what he will do and then does it. I like the personal relationship the I have with him and feel he is a friend as well as a dedicated professional.
On time and super nice! Bill was excellent.
There was absolutely nothing wrong with my contractor. He courteous, informative and professional. My only complaint, again not with the company, was i was not notified about what had to be done to prepare for the treatment when scheduling with my landlord and the time was never confirmed. Which meant that I basically woke up to a phone call then had to move everything within an hour to accommodate the service.
Awesome job at getting rid of our pesky ant troubles. With our regular maintenance service we have been doing well. Our regular service guy, Nicholas, is awesome. He sends me a quick text to let us know we are due for our service and he will be out here the next day. I tell him what we need, usually just outside perimeter spray. If we need something inside he is understanding of the fact that I don’t want spray because of my kids and dog.
Nicholas was super when he was here to make his first visit with me! Hes so knowledgeable and informative and he answered my questions thoroughly. He went out of his way to reassure me that the treatment would be safe for my pets which I was quite concerned with. His pleasant personality made for a great experience!
All the employees were professional and respectful they never were persistent in forcing me to buy anything I didn’t need. I can truly recommend their service to anyone
My tech was really through and knew his stuff. He checked everything out first and let me know what problems I have, dont have and whether there is an infestation or just small issue, then made the appropriate recommendations. He scheduled the return date in two weeks so he can check to see that his intervention is working. Im very happy with Orkin on my first visit!
Follow up call. Ants; whiteflies: Black flies.Ryan treated indoors first. Proceeded to do full inspection around outdoors treating all areas requested also.Thanks again Ryan
Our Service Agent Eric has always been very professional. He always calls a day ahead informing us of his scheduled arrival. Eric is always pleasant and responsive. We have no complaints.
Went above and beyond to make sure all bases were covered.
My technician Erick is great! Always on time, always considerate and professional. He’s always looking out for the safety of our two small Dachsunds as well, which is really nice.
Patrick is very professional. He sends me a message the day before to let me know he’s scheduled to arrive. He is always on time and does a great job. I am a very happy customer!
Wasnt home but my wife was. She said the representative from your company was very good and knowledgeable about the service that he was rendering. That makes customers feel very comfortable with Orkin. Thanks again
Erick, is very professional & kind. He gave me suggestions for preparing my outdoor shed and the time to complete before the spraying. Also considering my cats, to keep them away.
The tech that serviced our property was very courteous, informative and professional. He took care of the Bee problem right away and knew how to handle my particular situation.
I know Orkin has pretty bad reviews on Yelp, but I had a good 1st day experience with them. The tech that showed up was Aaron, and he was on time, polite and explained the treatment program to me. As far as how good the pest control treatment is, Ill have to see. Hopefully this works well. I really need to get this roaches out of my house!
I have been using Orkin since July 2018 and they have not been able to eradicate the roach problem. Theyve become unreliable now in that they do not keep their appointments. They get 2 stars because the technicians are professional and courteous. The call center is horrible, 2 months ago I called to complain about their unreliability and about how the roach problem was not resolved and was told that an area supervisor would contact me, to this day I have not heard from anyone. I will be canceling their services.
Orion is reliable and respectful, efficient and effective.
My orkin man couldn’t have been more kind, professional and thorough! Very happy with the service so far - this is my first visit and they seem to be extremely attentive and helpful!
Took a lot of care in doing the job today, including crawling under the house to find and remove old wood pieces left by a construction crew. I’m pleased with them and feel that customer satisfaction is very important to them. Well done.One year later: they came for an annual inspection. They are always so considerate. This time Josh came. Couldn’t be a nicer guy. I love Orkin. Josh, Javier, Jonathan...all get an A+ from me. I’ve also spoken to several of their customer service reps over the years..Jackie, Danielle, Alex, Lisa, Antonia and just now, Tyshiona. All very accommodating.
Used Orkin for a termite treatment in our attic. John Kwon is super professional and took care scheduling and then was here for the day of treatment as well. Fast and efficient. I am very happy with the service.
We have been using Orkin for over a year and we are very pleased with our service. They are always on time and if they are going to be late we receive ample notice. The customer service on the phone and in person is commendable.
Eric is always very punctual, arrives PRIOR to the scheduled appointment time. He is very thorough. They track me down to schecule my appointment. I love it.I will continue my relationship with Orkin only with employees like Eric servicing their clients.Kelp up the great work.
We are long term clients, excellent service for more than 10 years.
Great when they show up! But it’s horrible trying to make or confirm any service appointments. Not responsive to emails or phone calls at all.
Orkin bought out the eco service we used to use. But Ive been happy with their serivce. They are timely, responsive, and often go above and beyond in their service.
The local company deserves 5 stars, however, the 800 representative scheduled an appointment with me on the phone. With a no show 35 minutes after the appointment, I called to check the status and was told an appointment was never scheduled. Once I made contact at the local level, things went smoothly with very courteous and professional service. I would recommend Orkin, and give the local telephone phone number.
Patrick is great! He texted me (like I asked) so I could secure dogs before his arrival. Im glad to have the mosquito service started early this year. It will make being outdoors that much more enjoyable!
They have been awesome to work with! Always on time. We let our dogs out into the back and during flea season no issues! They took care of the issues we had with spiders, ants and coackroaches! They have not been back since and again they are just really great protection against insects.
I saw the technician going around the property scrubbing areas where insects etc could be possibly nesting or hiding. He performed the service quietly and didn’t disturb us at all. I didn’t notice him until he was about finished
Phillip came to our home today and did an excellent job. He introduced himself and informed me about everything that was going to be done. He also explained what I was signing. He was also very punctual. He set up mouse traps and sprayed the outside of the property. He took the time to look inside and outside of the property to determine how much needed to be done.
Great customer service from this team of professionals. It was easy to book my service. Appointments are available within a timely manner. And my service technician, Derrell, arrived nice and early and was efficient.
Sisco is an amazing technician. He is always professional and pleasant. He contacts me in advance to make sure I will be home and he is very accommodating if I need to change times or days. He has made my Orkin experience very pleasant. It also helps that since he has been servicing my home (I get service quarterly) I rarely see small insects such as ants or spiders.
Ive used Orkin first for Bedbugs,Mice, and lastly Household roaches. Orkin delivered amazing results each and every time. I was recommended from a family member to use Orkin for the Bedbugs, and I been using them ever since. I recommend Orkin to anyone who have pests problem, I promise you, you will not be annoyed by your pest problem any more. I didnt receive the great experience for the household roaches that I did for my bedbug, and mice problem. They didnt have no technician available to come back to my house to spray after some days from first treatment, my assigned technician never replied to my text ignored my request for a follow up visit, Im going to explore other pest control companies. I dont like Orkin no more
Kevin was great. I hired Orkin after Western failed to show up for the follow up service. I have experienced a huge positive difference with Orkin. Kevin did a great job.
They provide me a peace of mind. We live in an old neighborhood and bug is a constant problem. I call them whenever I see any sign of ants or other bugs around the house, very easy schedule and instant results.
Great service with attentive care. Any issue with your service and they will make sure to send someone with experience and professionalism. Great and friendly staff! Would recommend anytime.
I tried out another Well Known Company to figure out how to finally bring some Closure to this on going Rodents Problem I was having at on of my Properties. It was Costly n Timely! Yup However when I had the same problem at another one of location. Orken was called in and the Tech came in and understood the issues quickly and corrected the problem within a few Hours. Yup!! less expensive to say the least. The Orken Company will be the one that will be called in the Future for all my pesticides issues. 👌
Orkin has done a phenomenal job with my bug issue.I highly recommend Ted. He has more than 20 years with Orkin and has experienced almost every peat issue. He is in works in South Bay Area of LA. With my issue in particular he gave 3 visits and the bugs disappeared. I never imagined it would be so quick. He is also a good listener and empathetic to the stress one might be with theses situations.Proud that I used Orkin.
My technician informed me he would not arrive until after the scheduled time frame. He then said I would not be able to get the service I had previously agreed to. After going back and forth with the technician for a very long time he finally started the treatment. But he did not treat as much as he was supposed to. He only sprayed in one spot and put down a few traps. The service was definitely NOT worth the money I paid. I am very unhappy with that experience.
Very fast. I have used Orkin for my mom’s house and then I thought it was good, so I decided to use their service for my house.Making the appointment was easy and fast.I got the same day service. Look forward to their effective insect controls
Our Orkin representative is amazing. Always says hello and gives updates and suggestions. Hes the best.
I have gotten excellent service from myOrkin TechCh. he had responded immediately to allMy requests, he is very professional
Technician Theodore very professional and courteous while service my home. Very thorough with his work. Always a pleasure doing business with him. Very much appreciated.Thank you
The serviceman Phil called to let me know his ETA, which I very much appreciated, he walked my property--even dusting up a bunch of spiderwebs while discussing my wasp problem--and got me a reduction from the fee I was quoted over the phone. Thank you so much Phil and Orkin! I will definitely tell my friends about your great service! 😄
JOSH and Juan, inspector and service technician were outstanding. Explained in detail what the problem was and what was needed to fix it. Answered our questions and kept our premises as clean as possible. I would definitely use them in the future.Thanks.
Orkin is a great company. We previously worked with 2 other companies but none of those were able to handle our pest issuesI like that they use environmental products and handle all different pests. Philip is very professional and extremely thorough. He is easy to work with, works around our busy schedule and he follows up to make sure we get rid of the problem. Were very happy so far.
The technician Patrick is excellent especially with my dog. He even has treats in his pocket for her. She just love him . hes really helpful and knowledge on the questions that I have about anyting.
I want to keep this short and sweet. I am very happy with the service Orkin provides. In the 3 years I’ve been using their service I have not had any problems whatsoever. Also, my guy totally looks out for me and if I have any questions he always has a good answer.
The technician was very knowledgeable and professional.
4.8 (199 comments)
Review №1
2022-07-05From the beginning the person who took my call was very nice a helpful. She took her time to explain the different options that would best suit my needs. She made sure I understand the process before she ended the call.Jose the tech who came to my home and performed the service is amazing! He explained the treatment plan he answered all my questions. He is very professional and knowledgeable about the business.I would recommend Orkin service’s to my family and friends.Thank you,Gwen
Review №2
2022-06-21Highly recommend. Everything from calling to set an appointment, to the house treatment itself went very smoothly; all my interactions with Orkin staff members were polite and professional. Our pest control technician was great. Very knowledgeable, friendly, professional, on time. He answered all my questions thoroughly. And the 30 day guarantee makes me feel so relieved that our problem will be taken care of!
Review №3
2022-01-29We had a wonderful experience with Orkin.Ivan and Sam came to our home on Wednesday, reviewed our home fir possible termite infestation while wearing masks and shoe covers. When they completed the inspection everything in our home was left neat and tidy. My husband and I were given a picture review of all our termite trouble spots. Possible care choices were presented . The appointment for care was made and the job was completed on Friday of the same week. Edgar came on Friday, on time. He was so meticulous, hard working and very careful of all our furniture and belongings in our home. He was dedicated to doing a good job, with a very professional presentation.We want to express our appreciation for the whole experience that was provided by the representatives of the Orkin Company. Orkin is now part of our home care partners list. Thank you for the great job,Sincerely, Barb and Larry MACKLIN
Review №4
2022-07-12Bill was pleasant and professional. Went over the service and pricing. I was pleasantly surprised to learn there would be additional follow ups after the initial treatment! I also appreciated the option for indoor treatment in addition to outdoor. The inItial phone contact was also about a thousand times better than my experience with their competitor.
Review №5
2022-05-28I’ve used Orkin for years and the service has always been excellent. I primarily use them for preventative treatment which has allowed me to avoid and major concerns. They send notifications when en route and once they arrive. The technicians are always patient and thorough.
Review №6
2022-05-02My technicians are always so friendly and helpful! I have always had such wonderful experiences with them! I highly recommend this company. I had Frank todays He was very polite and answered all my questions.
Review №7
2022-06-01I have the monthly service and we had Ants 🐜 so the young man that came to help us was terrific and solved our problem with some bait and sprayed outside. He took time to show me some spots where we have excess water… really knowledgeable and so helpful. Very happy with the service.
Review №8
2022-07-31The costumer service is amazing! When I first called Lars was very helpful and Jose Herrern was so nice and so reassuring about making sure we were taken care of. I really appreciate the process so far and am so hopeful we can get rid of this flea infestation for good!
Review №9
2022-04-12Theyre a professional business. They do above work and they stay on top of the pest. The price is very reasonable. The technician who came to my apartment was very knowledgeable about the pest I had. I would recommend them to anyone and I have.
Review №10
2022-06-29Our service provider Chris did an exceptional job spending extra time than we’ve typically seen clearing all the spider webs around the roof and even under the patio furniture. As well as the standard bug spraying around the entire house. Appreciate the extra effort.