Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (101)
Easy access and well organized and clean store. They will test your onboard computer for free to diagnose issue when check engine light appears. Of course this is how they generate more business if it appears that you may need a replacement part.
Everything you would ever need but just like any auto parts store all counter personnel know nothing about there products
Always great service and accuracy. Next day delivery on ordered parts and competitively priced.
Reliable Auto parts! Warranty returns r hassle free!They price match auto zone . Several friendly Women at the counter who love talking about cars! Store appearance has improved recently its been kept much cleaner and more organized. Not necessarily always a quick shopping trip, but i know i will get what i need for my cars ! best deals!
Bad customer service. 3 staff people at counter not one offered to help us find what we were looking for. Never going to patronize any of their stores
This parts store carries more parts than surrounding OReillys, because they supply many local shops. Good thing to keep in mind when calling around for a part.
Very helpful, prompt friendly knowledgeable staff. If they dont have it they will call other locations for you or order it for you. They will walk you through and question/concern you may have. Most of these men are WyoTech graduates and a very knowledgeable in the area of automotives. We are regulars, have been and will continue to.
Great customer service fair price and had what I was looking for if they didnt they could have order it..
Just called with a part number to see if they had a gasket in stock, talked to nathan and he said yes it is so I drove down and after waiting 10 minutes for him to come out of the back he says closes store that has the part is moreno valley and he said I dont even know where that is.... you should probably know where your warehouses are and you shoupd probably not tell customers to come down for a part you dont have
I will be buying my parts from here from now on. Great customer service from everyone that I spoke with. They took the time to make sure that I had the correct part before I left, unlike the competitor that is located just down the street.
Customer service guy without standing Very helpful and was able to get everything I needed without any hassle whatsoever
Always helpful...and knowledgeable
ALEX WENT THE EXTRA MILE GETTING ME WHAT MY JAG NEEDED
The counter help needs to be trained better he had to keep asking everyone else how to do this and that in placing my order..My order did finally get placed now to see if the right part comes in..
This star kind of sucks theres only one person working at the desk and he said he couldnt penchecks Maya my check engine light because it was against the law which is ridiculous because all AutoZone and OReillys offer it for free mostly just say that they dont have time because theres only one person you have too many customers this one actually said it was against the law such a silly asking is that a Reno loss they know thats the whole world but yet every other place we have been to says that doesnt do it for me when they have coverage stay sane and I think very lazy cuz my opinion so the little Dilly waps if they gave me to check my light by myself was literally held together with electrical tape and barely so its pretty ghetto and I couldnt get a read on my car so I actually had to buy one to get my check engine light checked send my bracket paper when I brought it in he said that he can read it for me she said then why did he come here and have you check it because we give it you a printout and then you take it somewhere else to be red and I like what the heck how about this guy was just really lazy one day or if everybody else is just overachievers not quite sure so whatever it is yall need to get on the same page asistencias kids happy customers consistent Smiles consistent good prices consistent products in stocks and not backordered consistently clean stores consistently nice people consistently helpful people consistently smiling people people who love their job snake everybody else love them Smiles are contagious and so are frowns and attitudes which is not what you want when youre about to go gamble in Reno has a bad attitude specialty drug so far bring your attitude thats like 12 notches to a semi good movie please at least
I been going to this place since I was a kid. Always had friendly and reliable employees but recently some of them dont even know the parts by name. You will be in line at times for about 30 minutes just to pay for a single item.
Love to get my auto parts I need the
The leval of incompetence is amazing at this store. I cant say how many times I have called here for a part because they are so convenient and have them tell me they dont have it and low and held when I call a different location guess who does have the part. The manager there who Im not sure what her name is one of the people I am speaking about. There a few good people there but for the most part one of the worst oreilly auto part locations I ever had to deal with. They will no longer be getting my business and I highly recommend going to a different location or Napa on sunset dr. You can call these people with a part number and they still manage to get it wrong at this location. There incompetence is just amazing there.
Very understanding they have patience and the free diagnostics really helped if I didnt go there for the diagnostic I will be out of $150
Poor service. Guy practically ignored my husband.
Employee helped with parts. Cashier suggested better product. Good overall.
Terrible Customer Service kept pretending he couldnt do anything. I kept telling them what to do and oh magic guess it is in your system. -_- Daniel And Nikko where just trying to get rid of me. Hope you know what your doing when you come here.
I went in to buy a fuse relay for my car and they were able to help me quickly and efficiently.
Knowledgeable staff and always helpful. Can dispose of my oil here. Store is always clean
The staff are so heartless I was accosted in front of their storethey allowed the man to purchase something and leave when I came in the store they told me to mask on
Friendly and they worked with my boyfriend so he could get the best price which was of course awesome
Clean, well organized and speedy friendly, customer service
Floor was filthy, store clear wasnt quite sure of himself, but final transaction went smoothly.
Had to go and get a bulb for my brake light and the guy was very helpful to come put it in for me very nice
Good autoparts store fast honest service. Great customer service. One of your R.S. specialist is way hot....wink.
Good store ... service was good also and they know what there doing ... would highly recommend this store
Eddie was on point help me to the fullest from the min I walk in to the min Iwe was done .
Good service and usually have the parts I need
The customer support is excellent.
Always great help usually the lowest on hyundai parts
Better than the AutoZone down the street but not great lol
Love them. Knowledgeable staff.
Found out that they could pull codes on my car for free. Awesome service!
Tell me with my questions and parts theyre really good people
Great staff great hours very mature and cleanly
Knowledgeable staff. & Great customer service 👍
Nice people that know what theyre talking about.
Parts are ok but they dont help put parts on like AutoZone
Military discount, good inventory
Very helpful. Thank you for going over and beyond to help out a mama and her kids.
Great customer service, excellent commercial protocol...
Decent service employees have some mechanical knowledge. Has first call
Project time long overdue here you go treat yourself
Always have the part you need...
This is my favorite auto parts store, hands down!
Service is not good not enough employees to help customers go to auto zone any day service is 10times better
Parking was terrible. No parking space.
Sometimes they know, sometimes they do not. Depends on who is helping you.
Local auto shop nice and convenient.
Its ok 2 branches in our town prices high and rising
Friendly guys, thanks for the great service!
Can I just say... AMAAAAZINGGGG !!!
Very good service
Great customer service
Always really helpful staff
Im a Kid in a candy store
If You Need Car Parts They Have Them!
Good people always willing to help
The best Orielly around, has just about everything.
Finally found some one with the parts I needed.
😎
Cool good people
They didnt have what I needed.
So helpful and friendly!
Always has the part I need!
Got all the parts I needed
Great staff here
Great customer service
Great Staff
Very slow service
Very helpful employees
Poor customer service
Love it
Good
Very friendly
Slow slow slow.
Friendly staff
Very helpful
Clean store
Slow service
Dirty store
Service is always good.
Good customer service
My Favorite Parts Store Antioch !!!!!
Very well
Very good stay and spare parts in general
4.1 (101 comments)
Review №1
2022-05-20Employees are knowledgeable, friendly and efficient. I didnt catch the managers babe but she was awesome to work with. I needed to have them see why my check engine light came on, she did it, provided me a printout of what the code said and could mean. Im so grateful for the Employees here
Review №2
2022-07-08Super helpful and had exactly what I needed. I will shop there again for sure.
Review №3
2021-08-30Ordered Parts online to pick-up from store! Got parts,, went to my Cousin house to install parts on his truck. Its over 100 degrees. Come to find out, there are 2 different spark plug wire sets for the Denali..😡. Which doesnt specify online about whether you have Round coil packs or square ones. Round ones are too short.. Had to return to the store..Everything taken care of.
Review №4
2021-12-31Cody who works there was so helpful. I needed some car parts and I really had no idea what I really needed and he helped me so much. They had everything I needed
Review №5
2022-06-17In and out with whats needed no procrastinating knowledgeable staff
Review №6
2022-04-12Eddie knows his stuff, gets you in and out quickly
Review №7
2021-10-25Been in there a few times , never had a problem but when I when in there today 10/24/21 the lady that was at the counter was the rudest person ever, If she doesnt like her job she needs to find a new one Couse she was rude right of the bat not good customer service.
Review №8
2021-01-21Great Customer Service on the evening of an purchased Battery issue for my nephew. OReilly technicians and representatives handled it with great customer service. As well as other customers, I saw them work with that day or evening. Happy New Years. Blessings from Big Broom😎 A2B 🙏
Review №9
2022-04-03I like it they close at 9 pm now unlike the their competition
Review №10
2021-04-04If they come through for me, at a time like this, I shall write, speaking the best of them. However. If they do me the way auto zone did, then I shall have no good to speak of them.Ok, fine. Four stars based on expectations. And a good past history.