Identifies as veteran-owned
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
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Comments (112)
We used Orange Restoration San Diego for help diagnosing and treating a persistent non-toxic mold issue related to poor insulation. They were professional, prompt, and not pushy at all. I give them 5 stars and would definitely recommend their services.
Such an honest company!! I got scammed by another water damage remediation company and had the total opposite experience with Orange Restoration San Diego. I explained my situation over the phone and Ron was on time and did the job perfectly. I want to highly recommend them to everyone.
Yaron came out and inspected some walls that had mold on them at my property. He quickly diagnosed the situation, made recommendations on how to prevent the damage, and tested all the walls where mold was present. He was very thorough and thoughtful. I highly recommend him to anyone who wants to consult a professional about mold issues in their home.
I strongly recommend them to anyone in need of services ranging from upholstery and rug cleaning to complete restoration following a disaster such as a fire or a flood. They also clean the things we often overlook, such as air conditioning and dryer ducts. Ill have them come once a year to clean everything thoroughly so that I can rest assured that the entire house is as clean and well maintained as possible.
I had a leak underneath my apartment building and it turned into grey water so you can imagine how bad the smell was. The time we called Orange Restoration San Diego they came and had the problem solved in no time. We are very happy with the results.
We had a tiny leak in the roof that with all the rain this past winter resulted in mold in a closet. Ron came on time and did exactly as we said he would. He made a barrier to make sure his work didnt make a mess of the rest of the room and when he was done he did a great job of cleaning up.
These guys are fantastic! They complete the work quickly and have excellent communication skills. They kept me up to date on everything, were always available, and were extrmely patient in explaining everything. They arived to begin mold removal, were very kind and communicative, and made the process simple for someone who has no idea what is going on.
I discovered water damage and mold growing in my homes entryway closet. I called and spoke with one of the specialits, and I was relieved to have someone answer on a weekend and provide me with pricing and options. I would strongly recommend him to anyone looking for a professional who returns phone calls.
I called and received an appointment the same day. The man who came to my house saved my life. He arrived on time and was very helpful, giving me lots of advice and saving me some money. He was straigtforward, and I learned a lot from him about mold-related issues. I will undoubtedly refer him to family and friends!
Great work. Upfront, detailed quote was perfect for understanding the the costs of each component of the job. High quality work and no unexpected delays or costs. Dean and Roberto were high quality individuals.
They did an excelent job! I cant speak highly enough of them and their knoledge. They took their time explaining everything to my roommate and me. If you need an expert in this field, I strongly advise you to hire this company. They are unquestionably extremely knowledgeable, as well as wonderful people to do business with!
Wow! Ron just saved us literally thousands and thousands of dollars. We had water damage and another company quoted a lot and Orange Restoration San Diego gave a very good price and did the best job for us. We are glad to go with them.
Wow, what amazing customer service!! We had a leak from our bathroom sink and knew there was a lot of water that flooded the garage below us. Ron came and the issue was gone in no time. Thank you
Rain water flooded my finished basement, and in no time mold, there were signs of mold in the room. I called and Ron came and did the best job. I couldnt be more pleased.
I would highly recommend this company and its services. They were responsive, and professional and got the job done cleanly and efficiently. All the water damage issue was quickly resolved by them.
I had fire damage and I called this company for the first time. Yaron reached me and the issues were resolved to my satisfaction. Highly recommended.
Ron was excellent and very kind and understanding of my situation. He was able to repair the water damage and I am very happy with the results.
Completely blown away by their professionalism and the detailed work by Ron. He was very thorough and was more than professional in fixing my water damage issues. I couldnt be more pleased.
My wife noticed a small amount of mold next to our shower and was horrified when she felt a soft spot of drywall next to it. Immediately fearing the worst, she called up Orange Restoration San Diego and they came inspected the issue, and made things back to normal in no time. Thank you
After our latest water catastrophe, I feared the worse, however, Ron and Orange Restoration San Diego calmly assured me and fixed the water damage at a very reasonable price.
Ron was very professional. Helped us with two areas of water damage. Worked around our schedule and cleaned up everything each day. Definitely recommend it if you suffer some water damage!
Great, professional and competent. I priced few compared and got the best quote from Orange Restoration, scheduled on time and very quick. All the professional equipment for no extra mess at the house. Would recommend and will do business again. Thank You
They were extremely knowledgeable and walked us through every step of the mold removal process. The man they sent out took his time inspecting every inch of our apartment. He was very thorough. He called two days later with our results and took the time to explain everything. He was completely honest and saved us a lot of money. We found the entire process to be very simple. I cannot recommend them highly enough.
The crew was fantastic in assisting us with our new home purchase and mold issues. They went over the procedure and what was involved in great detail. Everyone seemed to know what they were doing, and communication was excellent. Im relieved to know that our house is no longer infested with mold. Thank you very much!
After mold and some water damage was discovered in our walls, we had some major restoration to do. The place was highly recommended by a neighbor so we called and they offered the services we needed. I called a few other places to get a few estimates and the estimate I received from Orange Restoration was competitive. I was very impressed by their quality of work and professionalism. They lived up to the highest professional standards, did the work in the stated amount of time and for the stated quote. Im very grateful that our house is back to normal and the mold and water damage is gone. Just gone! I highly recommend them.
I contacted this mold testing and mold removal company while my townhouse was in escrow. Im really glad I did! They discovered dry mold inside my kitchen closet. I decided to have another company investigate and remove the mold. Let this serve as a warning to everyone: get a mold inspection. You never know what youre getting when you go shopping.
I regret not knowing your services before. I am very happy to call the best in town to help with my water damage issues. Thank you for your efforts.
The pipe in my kitchen had busted leaving a lot of rotten wood, excess water and mold damage. It really affected my home and Orange Restoration came and cleaned up right away. The team was so friendly, efficient and straight to it. It was so nice to feel so welcoming to others in my own home. Gio was especially nice and answered any questions I had, and kept assuring me how great the job will be when it was done and it was! Very amazing team full of hard workers. I recommend.
My unit above me had water damage, so I was frantic and in a rush to get it taken care of. I scheduled an appointment with Orange Restoration, and they sent out a technician who was able to meet me on a day that worked with my schedule. As well as giving me an estimate for the repairs, he assessed the situation and provided an accurate verdict. If I had to, I would certainly reach out to them.
These guys are great. They came out the same day to fix some very minor water damage I had in my bathroom. They also did a troubleshoot of some other minor issues, and they didn’t even charge me for it. I had already used them before and received great service. I continue to be impressed with the level of customer service this company provides. I have recommended them to several of my friends and colleagues, and they were impressed with their workmanship and professionalism as well.
I woke up this morning to find that I had a huge leak under my kitchen sink. I called this water damage repair company and they sent someone out the same day. I did not have much money but they were able to work with my tight budget to get the flood damage fixed. They did a great job on my repair. I was able to breathe a sigh of relief knowing that this had been properly taken care of. I would certainly recommend Orange Restoration to family and friends.
Had water damage and they responded fast.A crew arrived and demolished all affected areas professionally. They left the the area clean and isolated.Hopefully I will not need them again but if yes,They will be my first call.Thank you guys
A small kitchen fire stressed us out and the potential damage and cost of repair gave us even more to worry about, but, our stress was alleviated when we called Orange Restoration to see about repairs and restoration. The price was manageable and they said everything would be back to normal. Guess what? They did the work for the quoted price and they were right, everything looked as good as it did before the fire! Great work and fair prices – would highly recommend.
During a home remodel, toxic mold was found throughout the home. Orange was recommended and we were told that they were competent, quick, and reliable. It was all true. Orange did a great job in putting up proper containment areas, protection of the surrounding areas, cleaning up each day, and closing down the house when they were done. We received clearance and were able to return to the project at hand. I attribute a great deal of the removal success to the efforts of the Project Manager, Alex. She was wonderful and if she is ever looking for a job, I would hire her in a minute. She was professional, honest, and provided an accurate timeline of the work schedule, which is very difficult to find in our profession these days. Yes, I would recommend Orange highly. Thank you Orange for having such a helpful, reliable, and honest employee on your team!
Our office experienced a flood over the weekend and Orange Restoration was the only company that offered to come out on a Sunday morning to start repairing the water damage. We had previously experienced water damage and we didnt fix it right away and it led to some very annoying mold damage. I really appreciated that Orange Restoration came right out and we they fixed the water damage right away so we didnt have to worry about any additional mold damage.
We worked with Orange Restoration when we had a flood in our office. The whole staff was extremely helpful, knowledgeable and kind. Jonathan was able to explain everything to us, every step of the way so we knew what was going on, Peer was in contact with us all the time letting me know where our reconstruction was at and Erica in the office was always incredibly nice. I don’t wish that anyone goes through any water damage in their home or office but if it happens I highly recommend Orange Restoration to help with the aftermath.
I highly recommend Orange Restoration they did an amazing job repairing water, mold and mitigation process to our custom home. Our neighbor had left her hose running for up to a week and the hillside collapsed and fell into and under our custom home construction site. Yaron with Orange was thorough and terrific throughout the entire process which took many many months to repair the damages correctly. Orange Restoration even passed upon 1st inspection by ETT State certified testing company clearing our property from all of the damages and mold it had incurred. Way to go Yaron as well as his entire crew with Orange Restoration. Definitely the company who will get the job done correctly 1st time around!
As a first-time home buyer, dealing with extensive interior water damage, and an insurance company, Orange Restoration has been great, very informative, responsive, honest, and fair. They were very quick to perform clean up, streamlined everything for the insurance company to process my claim, had fair rates, was very knowledgeable, helped inform me on the process and options, and has made me feel very protected in dealing with my insurance. Their work is done to the degree that it is done properly and beautifully. Nothing but great things to say about their integrity and quality of their work and customer service! Thank you Orange!
I am a general contractor and had been working with this company for over 15 years. Especially with the owner Yaron. I have been using their services for my clients, in different projects that required mold inspections, plumbing, water damage, sewage cleanup and mold removal. I highly recommend Orange Restoration San Diego to any one looking for a responsive and professional company.Thank you Orange Restoration for for your business, loyalty and high quality jobs over the years.Hanan Opincaru
Our dish washer was ancient and it recently broke and the result was flooding that caused a ton of water damage in our kitchen. We called this restoration company and we were glad we did. They conducted business with professionalism and with the customer in mind. The price was clearly noted and they explained all the work they were going to do ahead of time. They did a great job, and the end result is a new kitchen. We also purchased a new dish washer so we don’t have to worry about it breaking again.
Over there last 2 years Orange Restoration has assisted me in a few properties I manage as well as a commercial property I purchased. I initially hired Orange, not just because their quote was the best, but because when their technician Jonathan arrived at the property, he took the time to explain the process to me. Johnathans knowledge made me feel comfortable that I was making the right decision. They have always been prompt and their rates very reasonable compared to other companies. Orange is an extremely personable company, and the companys owner, Yaron, really maintains quality business standards all around. I always refer them to clients and I know I will never go anywhere else as long as they are in business.
Orange Restoration was amazing! From the first day where they came out and stopped the water damage from continuing all the way to the drying and demo , they were fantastic. Everyone was super helpful and nice at a time when you are really worrying about your home. They responded to my calls and questions and helped with the insurance and took wonderful care of our home. I would recommend them highly ! Thank you Orange Restoration!. Thank you Tanya and Sean and everyone at Orange!
I have a condo rental that has been a pain in the neck since I purchased it just a few months ago, the tenant told me that there was water damage. Well, more money was needed to sink into this money pit so I called this restoration company. The price was fair and the staff was super courteous and friendly. They did a great job in making my rental habitable again. Now if they can only help me sell it for a profit, I’d be really happy!
We used Orange for both our restoration and construction work after having a leak in our bathroom/bedroom wall. Project Management led by Jonathan and Peer were very good. They came by the house almost daily and kept us apprised of exactly what was going on. They coordinated the subs as best they could given the busy time of the year. We would recommend both Orange restoration and construction.
Im a doctor, and I had a flood in my office earlier today, and I just got off the phone with Yaron from Orange Restoration. Instead of trying to sell me on services I didnt need, he gave me step-by-step instructions on what kind of carpet cleaning was necessary for recommended remediation. I was very impressed by the amount of time and care he took in speaking with me, and he even offered to come by after I had the work done, and give me an inspection for free. Yaron is a rare individual in business who obviously cares more people than monetary gain. I highly recommend this company, and would suggest you give them a call first if you want reliable information you can trust!
Will is very professional and prompt. His communication and organizational skills are fantastic. Everything we had to order arrived exactly when he said it would. It was a pleasure working with him and the rest of the Orange Restoration team.
Wow, Had a huge flood recently in an upstairs apartment building. The two inches of water in the upstairs was nothing compared to the amount of water that literally destroyed the downstairs unit. Orange Restoration was out there with in 20 minutes of phone call. They new exactly how to handle the situation. They began extracting the water set up dryers and dehumidifiers right away. They met with and discussed damage with insurance estimator and proceeded to get these 2 units back to normal. My advise to anyone in this situation is let the pros handle it. They have been there done that.Thanks Orange!
I was out of state when a fire broke out in my rental home a year ago. I searched for a company I could trust to get the job done. I had already called several companies when I stumbled across Orange Restoration. Jonathan was honest and sincerely cared about helping me get the house back to looking like new. The damage was extensive, making for a long restoration process. Jonathan worked directly with me and my insurance company to have all items repaired or replaced. I am absolutely thrilled that I found Jonathan and had no worries about the work being done right. If you have had a fire, call Orange Restoration, there’s no one better.Having a house fire is devastating. Finding a company to help you through the process of recovering from the damage is a blessing. I had lots of questions, and Orange Restoration was always available to answer them. They did excellent work in a prompt manner. I wouldn’t have thought it possible, but my home looks even better than it did before. Thank you to the entire team at Orange Restoration.
Came home to the entire downstairs of my home flooded. I contacted Orange Restoration and spoke with Elaine. She was professional and immediately put me at ease and said she would get a crew dispatched immediately. Yoni there supervisor called me right after to let me know he was in route. Once he arrived along with Alex, they assessed the damage and explained to me what needed to be done and the procedures that would follow. I didnt realized what was involved nor the work involved. Boy, did they work there butts off. There were respectful of my home and my belongings and cleaned up after themselves. I have a lot of respect for the staff and would not hesitate in referring Orange Restoration. You all rock!!!
Yaron came through for us and completed the job timely and professionally. I would definitely use him again.
Orange has come out to my condo two separate times in the last few months due to high pressured water lines bursting in my building and flooding my home. Not only were they the only ones to find the true cause of the pipes bursting, but they were the neatest, cleanest, and most professional crew of people from the lovely owner of the company Yaron, to the administration specialist Liz, and the field manager Scott. The first crew that was lead by field supervisor Alex and Shawn to Scotts second crew not only made me no longer have any stress about the situation but also walked me through the play by play of what should be expected from insurance to general contractors and building management. I could not be more satisfied with the quality of work they completed and the speed and communication in which they handled all of the mess. If you are dealing with any sort of damage to your home, there is no doubt in my mind that they will be there for you every step of the way. I will be forever grateful for all their help and kindness throughout the last few months of disasters. I have used a few other companies for different properties and their work & professional manner is no where close to comparable to that of Orange Restoration. This review is the least I can do for them.
Professional, understanding, great pricing, quick to respond to a flood/water damage in the home, kept my home clean and tidy while they were fixing the damage, explained the entire process to me in detail so I felt taken care of, communicated with the adjustor from insurance to explain the extent of the damage. I still continue to call them when I have various leaks around the home or plumbing/water questions. Highly Recommend!!
My husband and I contacted Orange Restoration over three weeks ago to get a quote regarding water damage in our walls. They stated that they could provide us a quote over e-mail and didnt need to send anyone out to the house to inspect first. We provided them all of the pictures and documentation that they requested. I had to follow-up several times to check the status of a quote. Every week was a new excuse. Today they finally provided the quote and it was a standard paragraph with a price. I really dont see how that took three weeks to prepare. Very poor customer service and unnecessary delay in production of a basic quote. I must admit that their poor business practices makes me skeptical of their work product.
We used Orange Restorations to repair water damage to our home. The subcontracted drywall and paint were done and looked good. We assumed that “restoration” meant to repair all of the damage – but they said later that this job in particular was not a comprehensive restoration. Faced with a time crunch, neither they nor I had the luxury of time to tackle the rest of the repair. There were times when communication their could have been better. Afterward, the owner contacted me and apologized for where they let us down. I have faith that the owner will continue to provide good value and product excellence. Had they done so in our case, Id easily give them 5 stars.
We experienced water damage in the floor below our washing machine. Orange Restoration came in and found mold in that area and other areas in the house. They helped us clean up the mold and do repairs in the house. Getting mold remediation is a long and not so pleasant process. Everyone from Orange Restoration came to the house was extremely professional and knowledgeable. They helped made the whole experience okay. I really cant thank them enough.
Yaron and his team were professional, quick, and on time. They assessed the damage and mitigated the damage in a timely and professional manner.
An amazing company. Professional, punctual, reliable. We called them and within 15-20min they arrived, took care of everything from A to Z, always available on the phone. They put the customers needs first and make sure that the outcome is excellent , so that the house goes back to nml quickly and w the least amount of pain...I highly recommend orange restoration!
Ron, Tanya, Alex, and Sean are literally amazing! After my apartment flooded they were able to come right out, on a Sunday of all days, and get rid of all the water and start drying out my living room and kitchen. They probably spent 6 hours there the first day which I really appreciated since I was freaking out a bit. They have handled the flood in a professional manner and even spoke with my insurance to help with my loss.
DO NOT CALL THIS COMPANY.My condo was flooded on a sunday night and I found this company on the internet without calling my insurance company first. They came immediately and told me not to call my insurance company for at least 3-7 days. They told me that they will only take money from the insurance company and never take money from the homeowners. They put about 5 blowers and dehumidifiers in the condo and told me to turn the heat up to 90 degrees. This is a second home so I didnt have to live there. About 7 days gone by and I try to contact the company and left voicemails to call me back on the status of things. I got no response. I filed a claim with my insurance company and told them to have Orange restoration get their machines out of my condo. After 3 weeks Orange Restoration finally removed all their machines out of my condo and removed the flooring and some dry wall after I signed a release. During the process, they damaged my plumbing to the toilet and the kitchen sink. I also filed a claim with my HOA insurance company. I was paid by my insurance company to redo the floors and the walls. However, neither insurance company honored the charges from Orange Restoration which is 16K.It cost me less than 10k to redo the floors and the walls with paint. Orange Restoration wants to charge 16k for leaving blowers and dehumidifiers in my condo for 3 weeks and removed my laminate flooring and one foot of dry wall from the bottom. This is obvious price gouging in a disaster situation. Ron from Orange Restoration called me and told me the bill is 16k but that price is only for the insurance company. Its not a real price. However, when the insurance companies did not pay them any money, Orange Restoration send me a bill for 16K. Remember, Ron had told me earlier that they would never charge the homeowner and the 16K was only for the insurance company. These were obvious lies. In addition, they purposely left their drying machines in my condo for unnecessary prolong period of time (3 weeks) to fraudulently bill excessively. Im now retaining a lawyer to deal with the situation. I believe this company is dishonest and does price gouging taking advantage of people in disaster situation. I will report them to other licensing authorities. I wrote this to alert other people not to fall into their trap in a flooding situation. Call your insurance company first.
Orange Restoration is one of the top companies in this industry. They know what they are doing in this field, how to remediate and use expert analysis to evaluate exactly what is needed to clear a home of mold. Their liaisons in the industry are experts in this fieldI have used them 3 times and my colleagues have used them as wellThe teams were responsible and reliable,Yaron,Alex and Liz were always in high gear and we achieved a very difficult remediation recently due to their experience and knowledge in this industry.Thank youSylvia B.Berkshire Hathaway
Ron and Ruben jumped in immediately and sent a great team with Alex Martinez as the leader. Gustav and Fidel were also awesome. I highly recommend Orange Restoration for any job - be it water damage or smoke, etc. We were very lucky to choose them.
I recently had excessive smoke in my kitchen from burning something on the stove. Orange Restoration took my panicked call, told me the immediate actions to take, and came out to my home a few hours later to physically access the situation (incredibly knowledgeable in the science of fire/smoke and the practical methods of restoration). Orange Restoration recommended placing special fans to filter the air in the house. Field Manager Jonathan Davis arrived as scheduled the next day with the equipment. Mr. Davis re-assessed the smoke smell and stated that the extra equipment was not really needed as the smoke smell would clear completely if I continued with the practical methods originally suggested. Orange Restoration was honest, helpful, and extremely kind – and would not accept payment for the two service visits to my home or the consultations. Orange Restoration is indeed an exceptional company!!!!!
Im a professional plumber for over 15 years in the area of San Diego and will no longer recommend Orange Restoration to any job, used this company about three times and this last job he burned me . The president of this company Yaron Lief is a person that is not even worth talking about.I have never criticize anyone but this owner that I will not bothered writing his name that is willing to burn every bridge as long as he makes out $$$.I can keep going on but this person is not worth any more of my time that he already has taken, so will leave it at this.
My roommate and I found some mold caused by minor water damage in our shared bathroom. Our landlord was ducking our calls so we went out on our own to find out more information. I called Orange Restoration and spoke with the owner, Ron, who was extremely helpful and spoke with me for about 20 minutes on all the different courses of action we could take. I really appreciated the time he took out of his day to assist
I cant say enough good things about this company! They are the standard by which all other companies of any type should strive to be like. Excellent customer service ,excellent workmanship, honest friendly employees, they took take of me above and beyond the call of duty. A water pipe was broken in my apartment and water leaked out into the carpets, as a result all of the carpets needed to be taken out and replaced. While doing this there were several other major problems that they identified with my place, bad electrical wiring and thing s of that nature. They packed up my entire place and put my things into storage in order to get the flooring done, they were fast efficient and professional every step of they way.Thanks Orange Restoration your team was awesome!Worden E. Hodge
I wanted to congratulate orange restoration for the amazing crew that they have. Its amazing how Rosa and her crew took care of me and my home. I would recommend this company anytime. Thank you Rosa!
I can not say enough nice things to say about Orange Restoration. They took care of my home when we recently experienced a flood. A pipe burst while I was at work & my husband was out of town & water had gone all the way thru the 2nd story floors & was coming out of the walls outside as well as pouring out of the garage.There was so much damage, I had to move out for 3 weeks! They packed up ALL our belongings & treated all our things with respect & care. They took care of all the work that was needed to dry out our home & build it back up.We needed new sub-floors, base boards, door frames, doors, dry wall, tile & carpeting, as well as paint thru out the house. They even built a little fence in our yard so I could bring my 2 dogs home to stay on our yard while I worked, saving me the money of having to take them to day care 5 days a week.Everything that was done, was done professionally & with care.The owner, Yaron came to my home the evening of the flood & walked me thru what to be prepared for. He introduced me to Jonathon, Dean & Jeff, the men who would be taking care of me, my belongings & my home. I also worked closely with Elaine who allowed me to call her any day, or night & was always there to answer my questions & listen to me concerns & kindly put up with a few of my break downs.I recommend Orange restoration to anyone who is in need of any of their services. You will not be sorry.Thank you Orange Restoration, Thank you, Thank you
We have an old house built in the 1950s and it has a dirt floor basement. We had a main sewer line breach that we didn’t know about until we started having mosquitoes invading our home every night. The plumbing company fixed the line, but we didn’t know that our flooring had also been damaged in the process. When the floorboards started buckling we called a remodeling company to replace the flooring. BIG MISTAKE. What happened, we didn’t realize that we had a major moisture problem because of the flooded basement and it had affected other materials. We ended up spending a lot of money for basically nothing. A friend later told us that we should have called a water damage restoration company instead of hiring a remodeling contractor. My friend recommended Orange Restoration and they sent someone right away. They found the culprits and took care of everything, replacing ALL of the affected materials, not just the flooring. I wish I’d know about this – would have saved a LOT of money. Moral of the story: when you have any kind of water damage, don’t assume that a building contractor can solve your problem. I even told them about the water damage! Next time I have anything like this happen, I’m just going to call Orange again. The tech they sent was so helpful and answered all of our questions.
These guys were super professional. They were honest, communicated the options well, and took care of all of the billing directly with my insurance company so I didnt have to deal with the hassle. I would highly recommend Orange Restoration. Great company.
I was so overwhelmed after finding mold in my crawlspace. Alex and Yaron came out right away and went over all my options. They were so knowledgeable about where mold hides and what the issues are. They gave me advice for the immediate solutions and longer term. They were trulygenuine and even told me to get a few quotes. I am so grateful to have met them. I will begin the process now.
I called Orange Restoration about an ongoing mold problem we were having. It seemed as soon as I thought I had it under control it would just come back. I decided I was in the need of professionals. The customer service representative was so helpful an setup a consult right away. The issue in our home is now resolved thanks to Orange Restoration.
Where do I even begin...Yaron and the Orange Restoration team are amazing. I am going to give you my personal experience with OR but if you cant take the time to read my story then just know that the bottomline is---THEY DELIVER EXCELLENCE IN EVERY AREA FROM PERFORMANCE TO RESULTS TO FOLLOW THROUGH TO CUSTOMER SERVICE. Need I say more?I received an emergency call from my tenant for a water leak in the laundry room of our rental property. I immediately called OR and they sent someone out to check out the situation a few hours later. It turned out to be a longterm leak and it was just the beginning of a longterm job. What I mean by this is that OR started the next morning and set up shop, closed off the laundry room and got to work. Not too long after, I got a phone call from OR that they noticed the linoleum coming up in one of the bathrooms and MOLD growing. I was in a state of shock and now needed therapy which I didnt realize is quite common and a big part of their job. It didnt stop there, a couple of weeks later I received another phone call from OR that the tenant asked for them to check a stench coming from under the kitchen sink----this turned out to be another MOLD nightmare. OK, I almost had a heart attack because the explanation of the leak was that it was a longterm leak and the damage was extensive.So...the project became overwhelming and you can only imagine the cost involved---and the emotional strain too. I got to know each and every person in the office on a first name basis and each and every time I needed information it was always with a smile. Im not the most organized person which made this a large task due to the fact that this became litigious.A few months later we actually were served with a small claims law-suit by the tenants and I had to lean on Bella, Elaine and Yaron for an enormous amount of support---way beyond the call of duty. Elaine was busy sending me files of photos and spending extra time with me in the office to explain each and every photo so I had the full picture and understood the meaning behind each one.The court hearing was yesterday and Yaron was on call to appear to be an expert witness. Ive never in my life seen someone handle himself so calm and collectively, especially while being verbally attacked by the tenant. He expressed himself with candor and conviction and utmost sincerity. I am impressed and still talking about it. As articulate as I am, when in court (which is not a place Ive spent much time) it is easy to get emotional and I absolutely learned a thing or two---1.bring Yaron 2.bring Yaron and hire Orange Restoration.We dont know the results yet from the hearing but I can tell you that Orange Restoration made a difference at the end of the day. They managed the project from beginning to end and I thank them graciously for all their help. They have integrity and high standards of work and I cant say enough AMAZING things about OR and the entire staff so thanks and I will absolutely 100% recommend you to all of my family and friends and those that I dont know out there who need to hire a company with values and honest hard-working individuals who truly care.They worked with us financially too. You can only imagine how much work they ended up doing on the house which is now practically new having been rebuilt in so many areas to be 100% certain that the house is free and clear of any mold issues.
I had a water leak catrastophe around Christmas Eve and have to sing this company’s praises... Alex Martinez and her co-workers gave me hope that this too shall pass. They were professional, knowledgeable and did exactly what they said they would do. Explained each step along the way which was very much appreciated.Would definitely recommend Alex and her team to anyone.
Rosa and Alex were great. Actually, all of the employees were very friendly and professional. I would definitely go to them again for any sort of restoration work if I werent moving; maybe if they open a branch in North Carolina?
Orange Restoration was available at short notice to review and remediate mold and water intrusion to our property in La Jolla. Lab analysis and independent testing confirmed the quality of work and we were able to rent our property. Thanks Yaron and team!
I know we need the rain, but that doesnt mean I appreciate my house flooding. Some mold has been growing because of it the past few weeks. Luckily Alex and Yoni were able to come out and fix the damage. They were both respectful of the house and happy to help. This is a company that has been in the game a while and knows what they are doing.
They always respond right away. Their staff are professional and are able to explain their procedures clearly allowing you to make a the best decision. I call them whenever I have a disaster (floods, leaks..), and they are always very calming and courteous. With them you are in good hands and I would definitely recommend them!
Orange Restoration just took care of another scary situation, turning it from a nightmare into a daydream. We had a long term leak in a unit that no one could see, and when we found it, there was mold, mildew, water damage, etc. Orange came in, cleaned up the mess and killed all the gross. Within days everything was hunky dory and no worries. Love these guys!!!
Last week I noticed that I was starting go get some water damage on the kitchen ceiling. I wasnt sure why, but I figured it had something todo with boiling water as the damage was right over the stove. Anyway I was ignoring it until my wife noticed the damage, and decided that it was due time that I put my handy-man skills to work (I am the least mechanically inclined person in the world). So, after a few day of being prodded to fix the ceiling, I decided that I would call orange (while my wife was at work.instead of trying to fix it myself. I got ahold of the owner Yaron on the first call. Yaron said that if I could be available within an hour he would have someone over. Right on time Yaron showed up with Jonathon to assess the situation. They were able to identify the leak in the roof within 1 hour, and they spent the next 3 hours removing and cleaning up all the wet ceiling, and ready for drywall. They were gone before my wife got home from work, and i was the hero yet again.Great Customer service, reasonable prices, I highly recommend Orange.
We have used Orange Restoration several times for floods and their servise was excellent. They showed up quickly and kept me informed throughout the process. I would highly recommend this company.
This company has don fantastic service for my businesses in more than one ocation, fast, efficient, quality and much more.I will never use any other company when it comes to restoration, I highly recommend OrangeSalvadorBroken yolk cafeOwner
BEWARE!! THIS COMPANY HIRES THIEVES THAT WILL STEAL FROM YOUR HOME!Adan is a Mexican consultant for Orange that does construction for them. He drives a blue 4 door Toyota truck or a Black BMW.I hired him to help me in an emergency situation 2 weeks ago.DO NOT GIVE HIM THE OPPORTUNITY,,,,DONT LET HIM CASE YOUR HOME OR PROPERTY!!!DO YOUR RESEARCH AND HIRE A DIFFERENT COMPANY. I WISH I DID!!!!
I had a few questions regarding some mold. So I called the front office and spoke to the office manager Gil. She gave me awesome advice! I will definitely call them when I need a restoration company.
We had a minor flooding problem at home, they came out quickly and started to work the same day. Reasonable prices, kept to the quote and time table, and were accommodating. Would highly recommend.
BEWARE!! THIS COMPANY HIRES THIEVES THAT WILL STEAL FROM YOUR HOME!Adan is a Mexican consultant for Orange that does construction for them. He drives a blue 4 door Toyota truck or a Black BMW.I hired him to help me in an emergency situation 2 weeks ago.DO NOT GIVE HIM THE OPPORTUNITY,,,,DONT LET HIM CASE YOUR HOME OR PROPERTY!!!DO YOUR RESEARCH AND HIRE A DIFFERENT COMPANY. I WISH I DID!!!!
I had some serious water damage. And the guys from Orange Resturation were really professional in their job and help repair the damage.I would use them again in the future.
We used orange to restore / renovate water damage At our warehouse , over all very happyThe guys came in time every morning and always left it cleanAt the end of the job alex made sure that I was happy and all my needs were completeAt the end of the day all like new and thats what matters the mostThank you guys
We most recently hired this company in 2020 after having a pleasant experience in 2019. We were incredibly dissapointed in the level of service and lack of transperancy and accountability this time around. Beware.
I have worked with Orange Restoration for a long while and they do great work. They are a very professional organization.
Knowledgeable, courteous, and very reliable.Orange restoration were there for me at my timeOf need. Highly highly recommended!!
Orange Restoration was fast, friendly and efficient in their response to the flood at my condo. Highly recommend!
A+ Service. Very professional. Jonathan and Dean were awesome. Overall great company to work with. Thank you for everything.
These guys were fast, professional and handled every aspect so well. So thankful that they were referred to us.
If youre looking for professional, reasonably priced service, look no further. I was very satisfied with their service and recommend them highly.
Couldnt have asked for better response and service for serious smoke damage in our home in November 2015.
In a time like this, it made all the difference to be able to count on someone I could trust. Thank you!
Great customer service and fantastic work ethic!
Quick response, great service!!!
I was very worried when serious mold issues were reported to me by my wife. I called this company for the first time and they exceeded my expectations. I am very happy with the thorough work.
Hands down the best mold remediation service youll find in San Diego. I couldnt have been more pleased with the service and price.
Great service! No more mold in our house after years of fighting it. I want to thank this company for their best work for us.
Its a great company, awesome team work and big sense of responsibility, as part of the Hispanic community in San Diego I really recommend them for their good treatment, professionalism and service thanks Oranch Restauration for your great help 👍👍👍👍👌👌👌✅✅ ✅✅🙂🙂🙂🙂
4.8 (112 comments)
Review №1
2022-06-16Will was amazing to work with. He worked with my insurance to get my kitchen in better shape than it was in originally. He ended up coming in 10-15% under budget. Great service and under budget- you cannot beat that!
Review №2
2022-01-17Second time using Orange Restoration and once again they did not disappoint!Superb communication, customer service, workmanship!Orange Restoration follows protocols without taking shortcuts; they are aware and compassionate towards individuals with environmental illness (such as CIRS).In my job as a mold inspector, I come across many remediation companies, but this is the one I used (now twice) for my own home.
Review №3
2021-12-15Will was super easy to work with. The entire process was long but they made it as comfortable as possible. I have a large family and they ensured that demo was not super invasive. For example, they let us keep our sink and other appliances as long as possible to reduce the stress on our daily life. The flooring company was amazing as well as painters and cabinet contractors. Everyone was kind and professional. I would definitely recommend Orange Restoration to my friends and family!
Review №4
2022-01-07We just purchased a new home in North County and all is good and fine, the home went through inspection, etc.. Then we had people over and had the fireplace on, its gas, not wood and its a pretty big fireplace. Sadly the previous owners had not really used it and maybe we were the first, not really sure. Either way after it was on for about 2 hours we noticed smoke and it smelled like burning wood but there is no wood for the fire to burn. Except it ended up catching the back of the drywall and the mantel. It was smoldering and would not go out. We were finally able to get the small fire to go out, but it made a huge mess, smelt terrible, was wet from us putting it out.The next day Orange came out, immediately went to action to remove all the smelly and partially burnt wall and mantel and covered it up professionally so we could still use the house. All their team members were respectful, used proper equipment and knew what they were doing.A few days later, they came back, replaced the mantel, the dryway, painted the wall, you cant even tell anything happened. They also adjusted the flute and some other parts of the fireplace, and then tested and measured a bunch of things in the fireplace to make sure it was ok.Thank goodness this was an insurance claim and Orange did an amazing job. Cant be happier but dont want to see them again LOL!
Review №5
2022-02-17Jim and his team were great! Extremely responsive- service techs out within an hour of my initial call. Very thorough and considerate of cost (appreciated because I wasn’t going through my insurance agency)If you have plumbing needs- this should be your first call.
Review №6
2022-03-26Orange not only did an excellent job, but they were also extremely courteous and professional! Its so refreshing to work with a company that is truthful and trustworthy. We were very pleased with their prompt response, and they answered all of our questions throughout the job. They started the job right away and finished it in just a few days! We wholheartedly endorse it!
Review №7
2022-03-24We discovered that our oak floors were caused by a leak in our houses small hot-water recirculating line in the crawl space. The leak also caused extensive mold growth in the crawl space. Orange Restoration employees were extremely responsive and recommended cost-cutting measures. Finally, they were punctual and efficient, and they left our home clean. They come highly recommended by us.
Review №8
2022-01-21Our family went through an additional emergency, while we already had water damage restoration repairs ongoing at our home. We always knew what was going on because of Orange Restorations freuent updates, and they were very courteous. Jim, who always went out of his way to ensure things ran smoothly at the house, really impressed us. I really appreciate it, thank you again for all of your help.
Review №9
2022-06-06We had the best experience with Rosa, who was able to get us results for lead and asbestos right away, so we can start a demolition job at Mic Drop formerly known as the Comedy Place. She was able to come by the same day I called her and took various samples from multiple area. She was able to get me the reports I need to submit to the city and we were able to start the job.
Review №10
2022-06-05They provide excellent customer service. They took the time to explain the entire mold removal proess in my new home to me in great detail, answering all of my questions and concerns. On inspection day, the guy they sent out was very professional and detailed, and Im very pleased with the service I received. I will unquestionably recommend him to anyone in need of mold removal.