Delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Company continues to insist pest control is performing services. I was outside today day with family and nobody performed a service. Account cancled since at least November 2021. Please stop claiming services.Great company other than I need them to update their records.
I have had the pleasure of working with Arturo Molina since purchasing my home. He is the best. Always on time. Very professional. And will clearly explain what he is doing when I have questions. He is the sole reason why I do business with OPP.
We are very happy with the folks that come to our home but fail to understand why the office is unable to notify us when the service will happen. We got phone messages at first that cut off before time and date were given. Then, i asked to be notified by text, no notice, showed up this am. She checked and they claimed to have sent text but didnt. Very frustrated with this company.
Brandon R needs raise! He was so informative and did an awsome job explaining the process of taking care of my infestation problem. He is very thorough. I appreciate you sending Brandon out here.
Supposedly this place aint what they say, they first explain they will be out every month, and after mth, they start showing up every 2mths,or when ever they want,And be very careful after year up, they will keep taking $$money $$out your bank account, these people are $$ money $$ hungry????I already contacted bank fraud dept .To bad I wont and never recommend anyone to this dump!!!!
Grear customer service, friendly staff. Prices are affordable, theres no added charges for mosquito repellent/mouse traps and tick spray.
Super friendly and knowledgeable staff, always on time and professional. I had a massive nasty ant invasion. I’m talking swarms and nests in my walls that were absolutely relentless for almost a year. I finally but the bullet and hired their services. It took a couple visits to totally eradicate them but that’s normal. They came out as many times as I wanted as soon as they could. It was always significantly improved after each visit until the ants were completely gone. Definitely worth the investment for peace of mind. Recommended.
I have had official pest prevention helping me tackle my bug problem for a few months now and am FLOORED by the changes Im seeing!I used to come across a roach every morning before everyone was up prior to enlisting them, and now I havent seen any dead or alive!Setting up our schedule was easy! They helped me find the plan that I could afford, hqppily addressed all of my environmental concerns (being that Im all for saving the bees and other pollinators), and have been stopping by once every other month for 20-30 minutes tops for maintenance! They are always courteous and close up the gate I open for them when they are through.10/10 and would highly recommend 😊
Kenneth is the technician that came to my home. He called before his arrival so I knew when to expect him. Kenneth has phenomenal customer service skills, was very knowledgeable regarding pest control, was patient with me and the family, answered my questions honestly, and explained the process providing me with realistic expectations. He is a great asset to Official Pest Prevention. We are enjoying a clean, safe, and pest-free home. Thank you very much.
We have had Official Pest Control for approximately 10 years now. We have moved 3 times and they have been there for us at all 3 houses. We love them!There staff is always friendly and professional. Thank you Official 😍
We have regular pest control services. Joe Trevino the young man who comes out is always very polite. This time I had some questions he listened to my concerns and gave me great suggestions and handled everything... great customer service thats hard to find these days.
Official Pest came out and set traps. Sprayed in all areas of the house. Removed webs. Robert was excellent and professional. Great job! Thank you Very much.
Our pest guys have gone above and beyond to ensure our house inside and out is pest free. We had a terrible problem with ants that we tried to take care of in our own for years. With Official Pest Prevention we haven’t had any ants in a very long time. We also had an awful time with rats eating my vegetable garden in the backyard. They have come extra times as needed to refill bait boxes and check things out. I would highly recommend using this service!
The representative that came out was very detailed on what to expect each time they come out. What they will cover, what to expect if we are not home, answered my questions, very well mannered. He also explained they will come out if we feel there is any need for additional spraying at no extra cost. We have dogs and he said the spray is pet safe & could let the dogs out right after the spray which is fantastic for the dogs & us too. I look forward to seeing them take care of our home and the excellent service i recieved today.
We are very pleased with Official Pest Prevention service....all I have to do is just say; call them and tell them I have a insectpest or rodent of any kind. and they send someone as soon as possible. Never have I been told we will get to your issue next week or in a month sorry. Very polite ,punctuatal, and let us know when they start and when their finished. We asked for a personal service. Meaning the same individual each month. It as been no problem. ..we have had other pest service in the past and was very disappointed. NOT THIS COMPANY ..Thank you very much OFFICIAL PEST PREVENTION...1/19/2022...
My service technician was Raymond. He was very professional and personable. He ensured that every area of concern I had was addressed was to my satisfaction prior to leaving. The first impression I have of the company as a whole has exceeded my expectations. I will be recommending Raymond and this company to my family and friends.
Always professional, enthusiastic, knowledgeable and if not sure they will either call in to a supervisor or bring back pictures or samples and return with an answer. They revisit if issues at no charge, easy to get hold of, and personable. Ive had them for quite some time now and have been pleased. No complaints other than communication tag in the office but overall that is minor compared to the actual service. 🎶
Excellent service provided as they were responsive, knowledgeable, punctual, friendly with good communication everytime we were in need of their services from rodent inspections to our routine pest control service. Worth every penny.
Juanita was very professional. Excellent customer service. On time with a 30 minute call ahead. She explained everything she did and gave us good information.
Amazing service! I would highly recommend to anyone having an infestation problem. Very kind and thorough service. They came out and did their thing and we have not seen one live rodent since they came out to our home. I am so glad I found them and gave them a call. I would most definitely say they are one of the best pest prevention companies I’ve ever seen. Thank you for all your work, we very much appreciate you!
For Mark meinzer-- this young man was amazing he is the best technicians I have ever had at my home he goes above and beyond anyone else that has been here and the best thing is he always ask if theres any other issues also his customer service is beyond amazing he needs to be a manager and show others how to lead by his example thank you young man
They are so quick to respond and come out when needed. I found a black widow the other day while they were servicing my across the streets neighbors house, because we were clients he came and sprayed for us no problem. Our tech truly goes above and beyond to explain things and make sure everything is safe for my kids.
Their Technicians are exemplary. Knowledge, professional, engaging, and thorough. They offer great value at an exceptional price. I have a one-year contract and more than pleased with their service. Their customer service department is also great. They respond to calls timely and schedule ate the earliest opportunity. Highly recommended.
Love when the technician has been here before and I did not have to tell him what needs to be sprayed. Hope we get the same one in two months.
After long time, I found a company that not only have effective solution of ant issue but also super great customer service. I will continue to work with them.
Great customer service. Quick service and techs that arrive on time for scheduled appointments.
Their customer service is great. We had a black widow problem in between our monthly service dates and they made a quick apt to spray again. Then showed up on their regular day. Jake seriously sprayed the house and said if any more problems call them.I have contacted the office to change my billing info and email address. Both times the staff was quick and efficient. Thank you for your great service.
The technician that I have on a pretty regular basis is awesome. He makes the existence stress-free considering Im always rushing to get my for small dogs out. He is thorough and polite. Whatever is being used, how the property is being serviced, is amazing because of every company Ive dealt with this is the only one that I see results instantly and never see one but till the day before my next appointment. This company is GOOD, really good!
The service techs are always top notch in their job making sure our needs are met with our puppy, and the products work 100% to keep the black widow spiders, ants, mice, and other nasty critters out of the yard and house. Any follow up appointment needed between service is always prompt and done with the same professional work ethics as a regular service call. Thank you so much for helping to protect my family!
These guys are always professional, but friendly. They do a great job, and I never have a problem with pests. Their price is very reasonable and convenient. I highly recommend this company.
10 out of 10, mr Arturo Molina came out on time, and had great customer service! He checked the attic space and had placed some traps in the yard!! I truly appreciate his excellent service today! I would surely recommend this service and none other, to my neighbor and friends! Thank you guys at Official pest prevention !!
We recently just moved into our home and we started to notice a few roaches here and there so I decided to contact Official Pest Control. Richard Lee was our technician, he was very professional and did an amazing job! What we thought was a minor pest issue turned out to be a significant one. He was really detailed when explaining the process of the treatment and advised me that we will need an in home treatment. His reassurance that the issue will be resolved after the treatments definitely made me feel more at ease. All in all this was a great experience. 10/10 I would definitely recommend Official Pest Control.
The technician was right on time, had a GREAT attitude and very knowledgeable. I was 100% comfortable with the job he did. There was a slight mistake on my invoice but that was taken care of quickly. I will be recommending them to anyone who needs pest control.
Great professional service! I was in need of preventive services because I have neighbors that have critters and didn’t want to have any come into my home. The technician was great explained everything thoroughly! Very satisfied!
I have been with Official for more than 3 years now and what I love about them is their service and honesty. Their techs are very professional, courteous and always, always on time! Keep up the good work!
They come every 2 months. They spray for the pests that are here: ants, mosquitoes and what have you. They also spray my weeds which helps me keep them down. I would highly recommend them to everyone.
Great prices and professional. I have no pest problem anymore and my service guy is the best! 🙌🏽. Give that guy a raise and a high five! Definitely recommend them.
Excellent customer service!!! We told them what was going on and came out the next day and sprayed immediately. Anytime we had to reschedule they had no problem accommodating. They never made us feel bad for any issues we may had. This is one service we are not getting ride of. Thank you guys so much.
Antonio is very knowledgeable, friendly and his work ethics were very thorough. His professional approach was above board.This company is to be applauded for such employees . I would definitely recommend them to anybody with a five star rating and great individuals that work for them.
Technicians showed up on time and were professional and honest. Very knowledgeable in the field and gave a thorough assessment.
The Service technician that comes to my house every time has always been very informative and shes very knowledgable when it comes to PEST CONTROL!!! If I ever have any questions, she ALWAYS answers them thoroughly!! She has always been very professional and that goes a long way!! Its technicians like her, that help keep customers around and business growing! Its a pleasure working with Official Pest Prevention!! Have a great day!! :)
Michael is our monthly technician and he does an amazing job! Hes very friendly, professional and informative. We recently dealt with Roderick the inspector and he also did an amazing job. Covered all the holes they had to make very well. Its as if they were never there.
They are usually early to spray. They are extremely professional and polite. They provide excellent customer service.
The experience from the beginning was great, they were very responsive and were able to get me scheduled asap. Our tech Zach was great! He was so nice, explained everything and was very efficient.
I had the service tech Dominic Gerace and he was very professional, informative, very thorough, and very kind. He did an amazing job for my first service and cleared out all cobwebs, even got a wasps nest taken down for me, and sprayed inside and out, and didnt forget my garage! Very pleased with my service and very happy I selected you guys! Thank you so much again! Their service offers it all! Whatever you need they will have you covered!
My family and i LOVE the overall experience that this company is able to provide for us. We’ve had 2 different workers come out throughout the year and they BOTH were amazing! Very professional, VERY friendly and they CARE about doing the job right every single time they come out. Keep up the great work guys!
Eric was amazing and very knowledgeable and very friendly, amazing customer service!! I would love for Eric to be my regular technician.
Chris was the technician whom been regularly coming to do our service. He is very thorough, knowledgeable and has a great customer service.
I just love Official Pest Prevention. My sister referred them to me and I couldnt be happier with their services. I have used other Pest Services and they dont even compare to Official Pest. The Technicians are always thorough with their inspections and with everything they do. VThey are very professional; as well as knowledgeable. The office staff is also very helpful and caring. I give Official pest a rating of 100 if I could. The technician Bee did an awesome job and he did it all with a smile and a lot of integrity. Thank you Official Pest Prevention. Have a blessed day!!
Very professional and great team from the agents on the phone to to the exterminator that came out. Very pleasant and knowledgeable and made appointment with in 2 days upon me contacting them. They care about your health and your animals and have a multi approach in helping with your infestation what ever it may be. Price is more than fair and well worth it.
Matt was very friendly and detailed in his explanation of what he was looking for when determining signs of pests inside and out of my home. Very thorough in his cleaning of spider webs and service of the inside of my home while needing to move my dogs and elderly grandmother.
I love everything about Official Pest Prevention. These guys are very professional and all the technicians they send for service are good. The technicians respect your privacy and also your property. They just do not need to be inspected. They know their job and they do it without having to be inspected. I always had this technician by the name Charles Yoder visit me. He is extremely good, knows exactly what he is doing, does exactly what’s been told, explains what he did and why he did it, respects your property and your privacy, is very courteous, helpful and friendly. I can go on and on!!! Official Pest Prevention gives you a reminder call and also a reminder text at least 2 days before the service date. I HIGHLY RECOMMEND them to anyone looking for a pest free home! Thank you so much you guys for the wonderful service! I am always going to remain your customer and also will recommend you guys to all my friends and family. Thank you again!!!
Tony was my tech today and he was great . He was polite and confident. He was fast , but thorough. I recommended Official Pest Prevention to anyone !
Our tech, Michael, is always friendly and helpful. He goes out of his way to help us with any issues. This time we had a problem with ants and he gave us a solution! I have worked with a few different companies previously and this is the first one that will send me a reminder text a week before so that I can plan, and then another text a few days before as well. Very happy with their service!
Great service! 😁I had a really bad problem with red ants and they werent going away with store products. Decided to give them a call and they came out to inspect. The ants werent going away so they came out and tried another solution. They didnt give up and they came when I needed them. The ants have finally disappeared. I am so happy and relieved. I also love that theyre timely and if the scheduled inspection doesnt work they will work with a time that is suitable for you. Everytime any of the service inspectors come out to our home theyre friendly and knowledgeable. They answer any questions I have. Their prices are affordable. I definitely recommend their services. I am glad I went with there service. I am very happy.
They were on time very professional when I had a question he took time to answer and explain things and when I called they got me appointment right away and I appreciate that and very reasonable pricing
I moved into my beautiful home in Elk Grove one week and called Official Pest Prevention the second week. This company offered more services compared to some of the other companies and they were extremely understanding during a time that was stressful….I just don’t do bugs!!! Anyway, they always notify me the day before they are coming. My technician is friendly and always asks if I have any concerns. The visible roach infestation has decreased by 80-90%. And there are NO roaches in my house!! I have recommended this company to family and friends.
Great customer service. Both technicians, Michael & Mario were courteous & friendly, easy to talk to. Michael knows what hes doing. He answered all my questions. And even though the house was a mess, still went to put their booties on inside. I appreciate that a lot. Very well deserving of 10/10 score.
I had a wasp nest show up in my backyard this last week. I called around yesterday and they were able to come out today. They sprayed my entire yard and were able to get the wasp nest taken care of. All of this for 1/4 of what another local company quoted me. Their technicians had great communication as well.
Im a new customer to OPP. Dan my technician is great from the beginning. His prompt, thorough and friendly. He has set a high bar for great customer service from OPP. Thanks Dan, your great customer service is noticed and very appreciated from this happy homeowner.
Great service! After having another company for a few years do regular maintenance, we needed help with a rodent situation. Other company did not get the job done over an 8 week period. Charles came in and right away looked over the property, assessed the situation and did an amazing job. HIGHLY RECOMMEND.
Always professional and timely service. Overall treatment of bugs and rodents have been highly effective.
Called because Ive red ants. I called end of day so I wasnt able to get same day service but my tech came the next day on time and really treated the areas of invasion and sprayed all around house really well. My tech was super friendly and I really wish I caught his name because he went above and beyond. The price was more than fair and I highly recommend this pest company.
I am SO pleased with the service I received.My Service Provider was EXCELLENT. He answered all my questions, explained the process of getting rid of ants, was patient, highly professional, and even took time to say hi to my hyperactive Boxer. I had Orkin come to my house on Monday and he looked at my ant problem and told me straight away that me, my kids, my 2 cats and my dog would have to vacate the entire house for 2 hours. He didnt offer any other options, and since leaving for 2 hours was not feasible, I rescheduled until Thursday. By Tuesday morning, I knew I needed service sooner than Thurs, so I called Orkins office 3 times and couldnt even get someone on the phone, so thats when I found Official Pest Prevention, and right away I got a next day appt. So glad I did!!! My family and pets didnt have to leave at all, and the treatment they provided was non toxic and safe for my pets. Highly recommend!!
Everyone I have worked with, on the phone or in person has been friendly. No aggressive sales tactics, no mysterious bills. The guy who shows up every other month remembers prior concerns and asks if they still an issue. They’re just a bunch of good people doing good work.
Employee Eric Rodriguez was so professional and answered all of my concerns. The customer service was amazing. The products that Official pest prevention take cares of the job. I would highly recommend to my family and friends.
Our serviceman was David.Tune. Excellent employee, very knowledgeable, personable , and very thorough and efficient. I would recommend this company to everyone. They were on time and explain why when and where to you and Im my book thats a plus...Im a very satisfied customer!!
All staff is very nice, responsible, doing an excellent work and we are like a team, fighting with bugs.
I would give zero star rating if I could. I used this business because they had the most google reviews, mostly positive, great, reviews. I had their services for quite some time but my insect problem never really got under control (spiders and ants). Days the technician would come out to spray the house I was at work and my family would tell me that he wasnt even there spraying for 2 minutes. Our home is nearly 3,000 sq ft.I was remodeling and found termites in the kitchen framework. Paid O.P.P. nearly $1,200 to pressure-treat the soil of my property and they explicitly told me this service was guaranteed for 5 years. Here I am a little over 2 years later and I suddenly am finding termites flying around in my house, so I called them. They are now telling me that the pressure-treat service is only guaranteed for 1 year. I looked over my receipts that they e-mailed me from the service and there is no mention of any warranty whatsoever. I WILL NEVER USE THEM AGAIN. I recall asking repeatedly what the warranty was when they did the termite treatment because I was impressed that it carried such a long warranty. Shouldve gotten it in writing before paying them.In short... BE CAREFUL! THEY WILL LIE TO YOU TO MAKE A SALE!!!
I’ve been using them for about 8 months now and usually the service is great but last week I had someone else come over to spray and he didn’t take down any of the spider webs, there are still spiders and water bugs all outside of my house and spiders all on the front porch. It doesn’t seem like he sprayed at all. Someone will be coming to spray again next week.
Great customer service! They explain what they’re using, what to expect after they are done and told me to call if needed between appointments. I appreciate their friendly attitude & professionalism.
Customer service is amazing. I called 3 places and you were the first one to call me back right away. Easy set up for our appointment, and great pricing. If my pest problem resolves due to your service, I will recommend you to everyone I know.
DanIel was very professional, call prior to arriving, was super friendly and very patient with me. He listened without placing judgement, friendly to my dog, explained thoroughly what he was doing and also made sure to walk with me in areas of my home where we noticed mice. Very professional.
Ive been with this company for almost 5 years. Theyre exceptional and affordable! I always recommend to friends and family.
Official Pest prevention is a Great Service its cheap and affordable and they do such a Great Job!sprayed on every hiding spot and corner and and every were I like your service I will recommend to other people and friends. I will definitely get your service again.
Official Pest control has been great, helping me whenever I need, reaching out and checking in on their service. Chris and Sheldon are great, I’m always paranoid and they are happy to calm my nerves to make sure we are comfortable and pest free in our home.
The technician came to see where the rats and mice were. We live near the fields at Fresno State. We learned so much information. We also don’t want any animals to get sick from eating them after they take the bait. I felt like we can get this problem gone.
The 2 technicians were on time, informative, thorough, professional and friendly. I called 3 or 4 other pest control companies highly rated in Bakersfield and none of them could beat Official Pest Preventions initial visit price. Im happy I chose to go with them for my pest control services.
Theyve been coming out for Service for last year or so. Afterwards I notice a significant difference of pesty little critters. They are courteous and professional. Always a smile. Will come out in between normal service schedules if needed. Highly recommend them.
I havent used this company, YET, BUT IM going too very soon..and the price was outstanding 2/3 less than everybody else and im in the IPM buisness ,Intergrated pest managememt, but i do it in AG..BEE RELOCATION..SO I know whats what,and these guys are no bulls**t. I was a pleasure talkin with them str8 shooter,i like that . And i know they are getting underpaid,cause it was 106 degrees and they were there with company shirts clean and proper..if i had room in my company id have tried to lure them away and hire them on..those are the kind of guys i want workin for me. You know it these guys show up your gettin the best service and price. On a side note if you know like i do for tenting basically they (most companys) all use the same sub contractors to do the tenting.so their prices are all very competitive,but its how much the salesman tacks on for his commission. BRAVO OFFICAL BRAVO! WOULDNT THINK OF GOING ANYWHERE ELSE! SEE YOU SOON,AND THE ICED TEA WILL BE ON ME WHEN YOU DO THE JOB!
Very professional! They’re well organized! You can get an appointment the next day or same week, they’ve been above expectations! Sometimes I’m the one who’s late, I would be in my way or have errands to run but they’ll wait without complaining haven’t seen any company this professional. Also if you’re not satisfied for some reason they will send and service the following day. Highly recommend!
Our experience was great! Very personable, knowledgeable, and thorough.
I called only yesterday and a technician came out today and serviced my home. He was so nice and very patient (I was having furniture cleaned at the same time) and very thorough. I’m very happy!
Weve used Official Pest Prevention for many years and have always been satisfied with them. They are very responsive! Anytime Weve had pest issues outside our normal service date, theyve sent a technician out the same day or next day. I highly recommend this company!
The people are always very professional and friendly. They listen to my concerns and do a good job. Their prices are affordable and well worth it. I know if I have any bug issues they will take care of it.
I was very impressed by the office staff. Technician was on time. He was very polite. Knew what he was doing and was extremely thorough in performing his job. I would highly recommend this company to anyone
Very professional very good Great service very satisfied amazing customer service.... cant wait for the second meeting I recommend this company if you have any insects to get out of your home theyre the right ones to call you wont regret it
I hired them and they came out and I noticed that there were still some things that I wanted addressed and without hesitation they came back out. That is good customer service and they didn’t make me feel bad about asking for additional services. I am very pleased with this company❣️❣️❣️😍😍
This company is absolutely amazing- from their professionalism and kindness to the product they use! I am looking forward to a summer with less ants - mosquitoes- and spider webs!You really should give them a try if you are looking for this type of service!
Chris arrived within the 2 hour window. He was professional wore a mask and kept his distance. He was thorough in removal of webs and sprayed without spraying in area where my cat can roam. He was very friendly, talked about how he has a very nice boss and likes working for this family owned business. I only had one visit so far. I bought the year package. First two months of visits and then every other month. Theres a special now thru April 30 where first month is $21 every month after that is $42 up to a year. They require a written 30 day notice to cancel after a year. I found their ad in the Natomas Shopper.
We had an outside invasion of cockroaches in our neighborhood. Wanted to make sure none of thought about getting inside! Apparently they live in the wood chips.Ryan was friendly, well groomed and professional. I felt safe to have him inside my home.
They were out here within one day to do the inspection for termites very prompt very professional set up an appointment for the next day to take care of the termites Ill leave another review after theyve completed the work from what I understand its a family-owned business they were very honest which means a lot
The important thing about an inspection such as this is that he was very accurate. Explained how it went, what was found and made recommendations of our repair sources. That always makes it easier to know what our next step would be if necessary and makes it less stress. No one wants to hear negative things that could possibly go wrong but it is important to know for quick repairs to prevent things to worsen. Thank you so very much
We found a nest with 1 baby rat in it. There have to be more, so I called Official Pest Prevention. Jonathan was wonderful on the phone and explained the services they offer. I was most interested in getting rid of the one rat since it was still alive in my garage. Art came out this afternoon, set up monitoring stations and took the rat away. Their services are reasonable and hopefully they will eradicate our rat problem. Thank you!
Great, fast service. They came out early to handle an ant problem we are having. And, they came out the same day I phoned in on the ant issue!
I was having sleepless nights due to rodents trying to get through my vents and couldnt take it no more so I called Official Pest Control and Mike came out and set bait. Ever since then no issues and if I needed anything they would be here fast. I would definitely recommend them.No more sleepless night
The best tech was Hue Faihtinger! He listened to the issues I was having and we came up with solution as a team. I wasnt left out of the loop at all. It was perfect service! Thank you Hue!
From my first call till now all I need to do is tell you about my bug and spiders and come out the next day and take care of it. They are very caring and professional on the phone and in person. I couldn’t have picked a better company to do the job for me. Thanks for everything.
Very professional and did everything and more than expected. Took their time and I felt as if I got my money’s worth
AWESOME!!! Fair Price professional reasonable I can’t even list at all and they did my dry rot replacement completely professional awesome very friendly would recommend anybody.Rob Laney kept in touch with me, told me exactly was going on. Roderick Maynard Was professional and courteous at even made sure thatmy dog didn’t get out which is huge for me! I called my old friend Mike Gaeta when Clark pest control tried to charge me almost triple!! I am very grateful to your company and your professional service with all of your employees and I will recommend you to all of my friends!Thanks again!Jill Schiavo
Very knowledgeable, efficient and friendly technicians always come. Always on time. Rarely a problem with pests. They come next day if I ever have an issue. Great company!
The customer service is excellent! If I ever need to change my service schedule, I’m always accommodated! I feel totally comfortable with their techs in my home, and they’re super kind, plus informative and of course gets the done!
Their service has proven effective for my pest problem. The technician is always prompt and very courteous. I would highly recommend this companys service.
Great customer service. Always on time. Checks in with you prior to spraying the premises. The results show. Little to no rodents or bugs. Great experience with prevention pest control for a great price. 👍👍
Thomas and John throughly explained what they were going to do and quickly completed the task. They were efficient and kind and made me feel at ease about what what was going on. I appreciate their hard work and transparency.
10 STARS! 🌟 I have used the service for a couple years now and moved twice. I must say both residences were treated excellent!I love the services they offer and the professionalism they display; not to mention reasonable prices.You can’t go wrong with Official Pest Prevention!
Very happy with their service. Always friendly, text reminder the night before and always on time, do a great job battling the rats that come from the ivy growing on Laguna Blvd.
The service is always super friendly and on time. Their technicians are great communicators. I’ve been with him for years and will continue on for years. They are the best.
Juanita and the person that was training with her was great, very efficient and thorough. This is Juanita second time coming to my house she is good and she knows her stuff. She has a good spirit about herself and such a wonderful personality.
Our service technician was on time, professional and friendly. He listened to my concerns (increase in spiders) and sprayed everywhere I asked.
We had a really bad rat proble and they got rid of them the first month. They always come out if you run into an issue inbetween your scheduled service the emotes are helpful and friendly
I had pigeon roller derby going on in my attic! I call exasperated late Monday and by 0745, my pigeons were gone! He ssshushed them out, reseated the chimney covers and left me pigeon-less. They can go bother the legal office next door!Thanks for you complete safe service. I really appreciated the tidy way you left what could have been a messy job.
The service man came on time as scheduled. He took his time to hear our concerns and explained in detail what and how he would treat the concerns we have.Each steps he did he made sure we are aware of what he is doing.I can’t be happier with the service we received today
Arturo sprays around my house and shed for all types of insects. When I had an issue with hornets on a couple occasions, he went above and beyond and took care of them. Also has eliminated the slugs outside the kitchen window and not have seen any since. He’s very considerate and thorough and wouldn’t hesitate to recommend him to anyone.
Their technicians are always friendly and respectful. They also attend to any special requests I’ve ever made.
Been using Official as my pest control service for around 6 months or so now. Great customer service and no bugs! Highly recommend.
Outstanding Service and Professional techs. Excellent customer service. 5stars. Ive lived in southern Cal and Northern Cal . Official Pest Provention is #1 hands down. Thank you Tech -Mark S. 👊🏽👊🏽👊🏽👊🏽.
Two employees arrived and one explained other a trainee. Listened to my issues with black widows and red ants and talked about gophers. Very knowledgeable and attacked my problem.
Juan came out on time. Did a full exterior spray and also did the interior. My husband has a truck setting for a while and bees made a nest, well several. juan had no problem with helping to spot the problem and came up with a solution to get rid of them.We appreciate all his help and professional opinions. It a company to use.
Official pest prevention is awesome ..they are very professional.. always on time ..they have gotten rid of the bugs in my apartment and Im so glad I called them .. thank you official pest prevention... you guys are great
They removed a snake from my garage. Very good and professionally oriented.You wont go wrong with these guys. Easy to talk to. Very friendly.
Very professional serviceman was very polite did a great job was on time took his time explaining everything to me cleaned up after self
Been a customer for some years now. Always on time. If bugs show up after treatment then they come right back out and take care of it. Very professional. Great prices.
A salesperson came to my door a few months ago and I expressed interest in the service. I was told I had to schedule an appt on the spot to get a lower rate (standard sales tactic, so whatever). I ended up cancelling the appt, which was a bit more hassle than the salesman indicated, but also not a huge deal.Months later on Monday night, I got 3 phone calls from the same number all in the space of 1 minute. I was on an important zoom call on my phone, so I sent the calls to voicemail. No msg was left. On the 3rd call, I switched my phone to Do Not Disturb. 2 more calls rang through, indicating the caller had tried to connect at least 3 more times. Still no messages whatsoever.When my zoom call was done, I called the number, thinking some emergency was going on. It was the Official Pest Prevention salesman, who wanted to know if I was still interested/in need of pest control. Prior to the spam phone calls with no messages left, I might have been, but no longer. I told him I was absolutely not in need of service and ended the call.Then yesterday, I got a text from Official Pest Prevention asking me to confirm my service appt for Wednesday. It seems after our phone call, the salesman ignored my refusal and put me on the calendar for service.The only good thing about this whole situation is that when I called the main office, they did cancel the appt and apologize for the salesmans behavior, but I honestly have no confidence that any action will be taken, and Im still waiting to see if someone tries to show up and spray my house today.Overall: dealing with the main office has mostly been fine, but the salesman I interacted with employed some of the worst sales practices Ive ever seen and Im not convinced their sales staff arent directly encouraged to be shady (or its just a side effect of a business model built on independent contractor door-to-door commission sales). My recommendation is to steer clear.
The person who came to our home was professional, kind, Knowledgeable, and did a fabulous job. The pricing is a great deal too.
Their technicians are always friendly and professional. The price is very reasonable. Weve been customers for 3+ years and they have been reliable and easy to work with when we needed to change service dates. Great company. 👍
They came out on time did a inspection found where the rodents were getting in, installed bait traps,when I called them with a problem they came out right away, to make story short problem solved. A great company to have work for you.
They do a really good job, when we we buy our new home they will be inspecting our place that we will be moving into as soon as we found our forever home wouldnt have anybody else do it they do a great job would be telling my family and friends about them thank you for doing such a great job Brenda Goodwin
On a scale of 1 to 10 (10 being the highest level of service) ........10 is not high enough to rate the service we received from Brandon Robichaud!!! 😁😁😁😁😁 I would rate the service that Brandon provided at one trillion times infinity!!! 😁 An OUTSTANDING job!! 💕💕💕💕💕💕💕 Thank you Brandon and Official Pest Prevention 😁
The technician (Martin) was very good. He answered all of our questions. He checked the attic when we asked him to. I will be dropping Terminex and using Official Pest Control from now on.
They have always been responsive and on time. Chad Maynard the technician is always very helpful.
The first time my company got a call was a few weeks ago and this company has been calling non-stop and emailing ever since. They will not take no for an answer. We do not own our building and the building owner is who they should be calling in the first place. They call back to back when we do not pick up and when they email us we get a couple at a time. This has become harassment. When we got the first call they said they were following up on numerous emails, when the receptionist said the manager was not available they replied so when does he work? in a rude manner. The receptionist said that they could not give that information and they then replied ok whatever and hung up.Very rude, unprofessional, and harassing. Will not be hiring them.
After being gone for 2 years to an attic and garage full of rats. I had another pest company come out,but they didnt get it taken care of. This company came out and started to show improvement within a couple of days.
My home was just serviced and I am super impressed by the customer service and professionalism technician/Jamil displayed. He was friendly, knowledgeable, patient and very polite. That alone speak volumes! Im so glad I decided to contact Official Pest Prevention of Fresno to service my home.
Charles is the man! Great service, excellent professionalism and shows that he really cares to rid of the insects at my residence. Answered all my questions and did a great job spraying.
We have some rodents problem running in the roof and in the garage. They set traps and some sticky pads and I couldn’t believe we catch a couple the very next day. I signed for a year contract and also noticed there are less bugs problems.
The initial appointment was a great experience. Jay R. was very polite, efficient, and on time. He also was very knowledgeable, explained everything, answered all my questions and understood my problems even with my own obscure understanding of what I needed. The only disappointed was his explanation that he was not the one that was going to be continuing my service. However, if my next tech. is as good as Jay then I will be very happy with this company!
Everyone was extremely helpful and pleasant. I appreciate the outstanding customer service from the phone call to getting a quote to actually setting up the service. When they came to spray the house they were kind, understanding, knowledgeable, and informative. I would highly recommend them!
I had bees in my house.. Omar came out assessed the situation found out where they were coming from and took care of it. Called the next day, and checked on me. Was very courteous and professional.
The technician showed up shortly after the time they gave me a start. He was very professional and thorough with the backyard.
Do not sign up with this company. They have hidden cancellation fees and will try to get you to pay for services you havent received. Plus they dont even get rid of the bugs. Better luck with a different company.
They do a great job always on time and sometimes the come ahead of schedule. Very friendly techs and office staff. Highly recommend
The tech who came out was prompt, professional, friendly and efficient. He was knowledgeable about the products he was using and answered all of my questions. I really appreciated the fact that he covered his shoes when he came to spray inside. I didnt even have to ask him. This has been a great experience from the moment Branum came to our door to offer the service all the way up to the tech coming to spray. I will definitely be recommending this company to my friends and family!
The technicians are always amazing and give such great information.
Very efficient no added cost. Service person Ray was honest friendly knew his job and did it well.100 percent satisfied.
The technicians were friendly and very knowledgeable of the past previous treatments and were quick to do treatment and asked if there was anything else needed.this company is VERY PUNCTUAL
Techs that come out to our home always do a great job and are very friendly. We have seen a massive disappearance of insects since the 1st time Official Pest Prevention came to our home. GREAT customer service overall and great bi-monthly service plan
Since they sprayed, I haven’t seen any more spiders in the house or ants around the house. The staff is professional and very respectful.Thanks for such good service!
I just started getting my house sprayed by Official Pest Prevention and so far I really like them. Every person Ive spoken with or who has come out to my house have been very nice and polite. I was having ant problems and within a week from their first visit they were gone!! Very happy so far with the service!!
This is the best service it has the guarantee of extra treatments plus I can afford it. The technicians explain everything and go out of there way to help me out with any issues plus they clean spider webs from my porches. My last company never did that they just sprayed for 2 min. And left. Thank you official.
She was polite explain what the service consists of. Wss very knowledgeable about all insects pertaining to my household needs. I am quite please 🙂
Have been awesome so far! Only guys that were willing to start service and on a Saturday for a new home. Have had two services now and each employee to my house has been kind and respectful. Would very much choose them again.
Serviceman was knowledgeable as well as friendly. Our service order was placed and company was out in just two days. Initial first spray price was the best one out of the four companies I received quotes from. Good Job!!!
I would recommend their services to all my friends and family. The house I recently moved into was infested with ticks in the yard. Official Pest Control came out right away. And after just 2 treatments, our yard was rid of the ticks. I was beyond relieved. The gentleman that came out was very courteous and knowledgeable. He spent alot of time, even going under the house. If it wasnt for them I would have moved before I was even unpacked.
Did not like there service at all!! They gave me a quote of 49.99 the first time thereafter 39.99 every 3 mths they came back 30 days after first time and tried to charge me 70.00 I called argued with them I told them I didnt want there service its been 3 mths and one of there technicians came to spray opened my back gate without my permission and started spraying I stopped him in his tracks!!!!
This pest control service is absolutely amazing! They are extremely helpful, I had issues with red ants and other pests and within a few services they were all gone! I have a lot of critters that are outdoors as well as fruit trees and vegetables and they are always cautious to not spray near them. I greatly appreciate this and the hard work they do!
Excellent! So detailed! Great value! I have struggled fighting various pests from garden insects to fleas and now Rats for years and now I have turned it over to the pros. Its the best decision I have made in years!! Its so worth it!!!
This company is the best. Reasonable price always on time if not early. No more invasion of field mice
Technician was friendly, she explained everything she was going to do thoroughly, and what to expect after service. Service was done in a timely manner.
Top notch service! Very thorough & answered my many questions & concerns. Personnel were efficient, courteous. Gave me a very good price for my year contract.
The technician Michelle is very friendly & gives very clear instructions when needed. She’s professional and gets the job done efficiently.
Lead Technician Daniel was very organized, prompt, and friendly.
Whatever issues I have had they have always tried their best at solving the problem: coming right back to double dose or use something else/stronger. They been very understanding & helpful in making sure they don’t do anything that might be harmful to my pets
Technician Jacob Hoover was very thorough and polite he answered all my questions and made us feel very comfortable thank you for your service I strongly recommend your services
Do not use this company, they lock you into a contract and keep charging you if you move. I’m moving to another state and they don’t service that state, so I can’t move the service. Explained that to them but still going to charge me for a service they can’t provide. Poor customer service.
Im a fairly new customer (3 months in) and already I am dissatisfied with service. First of all, one service every two months is unrealistic if were trying to eliminate a pest probably. Supposedly, more service can me done during the off month as long as I call and schedule it. So, Im already unhappy with service and its only getting worse. I scheduled for someone to come out last week and even requested time off from work so that I could be there to let them inside and spray. No one ever showed up!! I called but by then all I got was an answering machine. It is unfortunate that I signed a contract because now I need to know how to break free from it so that I can go back to Mister Sprayman.
Very very happy with the service each individual comes out is very professional and respectful they do excellent work thank you
Friendly staff..always on time. Wished I wouldn’t have to call every month for a re service. The customer service and professional demeanor of the techs is important to me. And this company has that.
The staff is very friendly and always ask questions. They do a through job!
The tech called and when he came was very polite and answered all my questions. He gave me a time and stuck to it, thank you Zack.
Mike was very professional and courteous. Very knowledgeable and good information. Listened to our concerns and addressed them. Very happy with service he provided.
Great and fast service! Moved into a new home and noticed there were a ton of spiders and roaches outside and I wanted to get them removed immediately before the problem spread into our house. At the first appointment they sprayed both inside and outside the entire house. The very next day I noticed a ton of dead black widows and roaches also several other insects I did not know that we had. I did notice a few spiders in the garage and called to have them spray in there and they came out free of charge and redid the inside of the house and the garage. It has been about a two weeks and I have no seen one big or roach alive! Best part is I have not seen anything inside our home. 8 choose to have bi monthly service because the prices are great! I definitely recommend them! I will continue to use them for all my pest problems!
Our current location is rodent and flea free with very infrequent spiders indoors. The company is always professional and the service representatives pay special attention to the requested needs of the client.
Like that appointments are scheduled and notice of time is given. If a customer needs to reschedule the appointment time the company will do so. All employees have been respectful and efficient. And it is very nice having black widows and other creepy crawlies gone from my yard and garage.
Tech was friendly and informative. Answered all my questions. Company was recommended to me by my sister. I also recommend them
The employees at official pest prevention are very professional and highly knowledgeable on where to set traps to get rid of the pest. They go out of their way to ensure that I am satisfied.
Very friendly customer service and I love how I have the option to call for service if needed after the scheduled appointment
Techs are friendly, accommodating and efficient. After fires in area had rodent problem and spiders. Now there are none. We also would get a yearly beetle attack, not this year!
Mario did an amazing and thorough job. Did everything I needed.
They had no issue rescheduling my appointments to go around my familys crazy schedule. The pricing was very comparable to what I had with my previous pest company. I am very pleased with the service they have and will continue to provide for my family.
The guys came out for my first service today and were super informative and kind! They did a great job ! Highly recommend
The employees are really nice and the gentleman that come out to spray have been nice and efficient. Only issue I do have is the price I think its a little steep. I thought every time they would spray inside and out but apparently its only outside so Im kind of really disappointed with that.Overall theyre good just pricey
I dont do pests at all and official pest prevention is my reassurance that I will not have any problems with any type of pests as you can see I have been with them for a few years now and I have no complaints the technicians are awesome very nice people very caring people or outgoing and I just love official pest prevention wouldnt change it ever
I was totally impressed by Miles, our Pest Control Agent. Not only did he arrive a couple of hours earlier than planned, he both took the time to explain that summer days equate to unwanted bugs and he actually surveyed the house before he sprayed. He seemed dedicated to his job and this made me happy. I give him 5 STARS for doing a great job.Thank You,Pinon, Family
Eyn inspect our house thoroughly, he is accommodating for he answers all our questions. I am satisfied with his service. Definitely will reccomend Official Pest Prevention to my family and friends.
Experience with official pest control has been great! They have great customer service, extremely professional. Ive had their services for about 2 years and am very pleased. Highly recommend them.
Official pest control is a great service to us completely satisfied customer service is perfect as well as all the employees thank you and will continue using your service. Take it ease.
The tech was very thorough even inspecting in my cabinet for the source of the bugs. The techs mask kept sliding down, under the nose but the tech kept adjusting it to keep it in properly.
Very friendly courteous and very professional has a very good knowledge of what theyre doing and how they can best help you and your situation
4.7 (199 comments)
Review №1
2022-02-02We moved to a rural area near Angels Camp about a year ago. We had problems with spiders, ants and rodents. Since that time, we have our house sprayed inside and out on a quarterly basis. The service technician is punctual, knowledgeable with great customer service and communication skills. Since we have had this service, I now have peace of mind that the pests are not present. This service is so worth it, especially living in a rural area.
Review №2
2022-03-25They took my call right away. Booked me an appointment two days later and was on schedule the day of the appointment. Not only are they concerned for a right now fix but long term. I signed a year contract with this business for a reasonable price. They delivered me and my kids from our nightmare concerning flees. And when the worker arrived he was professional and answered any questions I had. He was concerned for my well being. I highly recommend this business.
Review №3
2022-02-17A gentleman by the name of Mark Meinzer serviced my mothers house yesterday and I just had to come on here and leave a small review on his service on behalf of her. My mother was super happy with the service he provided she told me how he was super professional and really took the time to do his job correctly. My mother is older so I very much appreciate the company and this gentleman for being professional and just plain knowledgeable of what he does for work. Thank you again Mark & official pest prevention co.
Review №4
2022-02-19Every time these guys come over, I am reassured that my pest control problems have been long gone. We’ve had a couple of representatives come through, And they were not even close to the standard that official Prevention sets. We’ve been using this company for a little over a year and a half. We are really happy and pleased, Jamal is a great technician. As well as the other ones that come through. This place is highly recommend
Review №5
2022-03-18Made us feel comfortable with there Service answered all our questions regarding there Products they used in our home and our dogs well being with there Products. We went with there Service for a year and they come every month where very pleased we can call them anytime for removing any deceased rodents and refilling. bait boxes
Review №6
2022-02-17It was a good experience from the very start. The person I spoke to about our problem was friendly knowledgeable and was able to find a spot for our service quicker than I imagined. The service tech was on time, and explained the procedure for the service and the follow up appts. I would definitely recommend Official Pest Prevention to everyone I know. . 😁⭐⭐⭐⭐⭐
Review №7
2022-03-23Robert and his additional inspector showed up early. They were completely professional and courteous. Finished the inspection and reverified my contact information and left me with a smile.I highly recommend them and will use them again.
Review №8
2022-03-17Technician was on time. Very thorough in inspection of my home! Even cleaned up cobwebs on my trellis!Looking forward to continue working with this company! Very pleased with their service! Mr.J Brown was excellent with his customer service!Thank you!
Review №9
2022-03-01Hello, Official Pest Prevention has excellent employees. They show up on time very professional, courteous and kind. I would and have recommended them to others. Keep up the great work.RegardsJD Wilson-Hawkins
Review №10
2022-03-18My guy is simply great. He is patient and attentive to my needs and concerns. I had to have them come out before my next scheduled visit. No charge! They are the best !