Office Depot in Moreno Valley
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Moreno Valley, Riverside County, California, US
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Health and safety
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Recycling
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Site: https://www.officedepot.com/stor...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:10AM–7PM
- Sunday:10AM–6PM
Office Depot in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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None of their quick print machines have been serviced. No toner, no paper and they dont care, and theres a line with more people than in the whole store waiting for printing service. Slow. Average wait is about 30-40mins for 60¢ worth of prints. I actively avoid coming here.
Their full service is horrible. Ridiculous the wait time. They are super slow even when they see there’s a lot of people waiting. If you decide to pay for full service they should give you a good quality service. If you decide to pay more for a copy at full service you should get a good service. They don’t care about people waiting a long time. My wait time for printing an email was 54 minutes.
Not that great store needs to be cleaned..hardly pleasant and noticeable. Ink for printers and or cartridges are locked in a total section...you have to ask for the exact one without browsing for yourself. Staff friendly enough but obviously a store that needs to hire a loss prevention staff or in house security...as of right now the way they are trying to solve the problem isnt working and leaves the customer with the thought of not going back there for sure.
The only reason why I’m giving them 3 stars is because usually the customer service here is great. But today, 1/30, I literally waited almost 40 minutes just to print two documents. The cashiers were both inexperienced and had no idea what they were doing. Usually the cashiers know how to multitask but since today, the cashiers were inexperienced, a long line of people had to suffer and wait for a ridiculous amount of time. Very inconsiderate considering the fact that some people are in a rush and don’t have 30+ minutes to spend in Office Depot.
They will take your money for an item they dont have in stock and not tell you until 2 months later. They dont even give you interest back. Forget brick and mortar stores anymore. I keep giving these places a chance and they continue to let me down. Dont waste your time
The people have been very polite but are Nit trained. I will never use his place again. They we’re unable to print basic obituary booklets it took two days to have my things printed and the staples crocked and the paper was wrong the staff did not know how to print the documents. I used another popular printing company that had the same prints done within hours and the quality was better for the exact same same booklets. This is upsetting.
I do not recommend this place for ring binder placement. I brought in two brand new books for ring binders and when I picked up the books, there were pages missing and some pages were not included inside the binder. The employee who did the binder did not know what she was doing. I called the manager and she stated that it was the type of paper that the books have. I am not satisfied with their quality of service.
Walked in, sadly wasnt greeted. Wasnt asked if i needed any help rather i had to ask. The person whom assisted me was sarcastic, but hey like the sense of humor. Did have to wait for checkout quite a bit of customers one cashier. The cashier did ask for backup 4times then i was helped
They get everything done efficiently. I can only speak for the copy center I dont have much experience dealing with them in the other departments. The only con is that I think they read what you go to get printed. Im not really a fan of that . But until I can get a new printer not much I can do . The new group is a whole lot nicer that the older white lady that used to work there are was rude as heck.
There’s only one cashier working and answer questions for an entire store full of people on several different occasions, make sure if you go know what you need and it might save you alittle but if time because they are absolutely no help. Very poor customer service in this store
If your in a hurry go to redlands this store staffs 2 people in the printing section even at peak times redlands staffs 4 sometimes 5 people everytime I visit the printing section the manager at Moreno valley is on the save payroll plan no matter how many customers have to wait
I went to print a large format draft. The width was 42 inches by 20 inches. The first answer I got: Not possible. Our paper is only 36 wide. I bestowed on them the wisdom of flipping it on vertical. Grudgingly they did the job....This is your typical Is it 5 Oclock crew, waiting for an excuse not to do the job... Wont go there again.
Worst place to ever go. Waited 30 minutes to get 2 pages printed. The staff are clueless working the machines, they take their time, and horrible horrible attitudes. 2 employees working while another 4 just stand around and do nothing. Youre better off going anywhere else than this place
This office Depot is always busy in their print and copy area, but I usually dont mind waiting, because they are able to get the work done that I need done in a relatively short period of time. Shameka is always on top of the game, and she will make whatever you need to happen, happen.
Office Depot has a bad service and their products are really bad I bought black & color ink when I open the product and install into my printer my computer said those cartridge are counterfeit or are depleted was no ink, I comeback to the store let it know the employees & management they said is not warranty for the ink cartridges so I lost almost $90.00 dollars so be careful.
They always have one person working g the print and copy center its a disgrace the line is always long with o ly one person working its not fair to the employee or the customers when they have things that just need printed and to be on their way the wait is always long and uncalled for bad scheduling on the managers behalf!
The wait for shipping is a long time, apart from a very bad experience yesterday I went at 7:45 minutes before the store closed and they told me that they were no longer doing shipping I told them I was going to wait and I guess What was the manager softening in English, I said no to English, another employee translated me and the manager between words was laughing at me and I told her I dont need to make fun of me I dont see any sign that says before closing we no longer do shipping the Another lady told me is that it can no longer be I told her that the manager does not want it is all I take photos because there is no announcement I told her when I left boy talk to your supervisor because they arrive before they saw off and they did not want to attend to me listen to me he said oo you speak English I told him a little his face changed because he realized that I listened to everything he said and his attitude changed
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3.9 (148 comments)
Review №1
2022-06-22My recent visit to Office Depot was fast and easy. I was able to get what I needed to equip my mobile office without the hassle of going to a mega Supercenter. They were well-stocked and their prices are comparable My cashier Destiny was friendly and efficient.
Review №2
2022-05-22Prices run a little high but sale prices are very good. Just make sure you get charged the sale price. Sales people are very helpful and friendly. I enjoy shopping at Office Depot.
Review №3
2022-04-25Although the staff were very friendly, cooperative, knowledgeable and helpful. The store itself did not have toner to print out any PDF documents needed, and they didn’t know when the toner would be into the store. How can an office supply place not even be sufficiently supplied for themselves.
Review №4
2022-05-18I was helped immediately and the customer service was perfect and the price was right and the store was clean and fully stocked - what more can you ask for? 10/10 recommend this store
Review №5
2022-06-22Angel was very helpful when I came in. He was patient and kind. An example of excellent customer service! Thank you angel!
Review №6
2022-07-16Came into store today needed a file printed from my phone needed some assistance two male workers were standing around throwing a pencil at each other laughing joking asked them if I could get some help they looked at me and proceeded to talk to each other so I walked away while a guy named marquis came and asked me and my wife if we needed help he got me in and out of their within a couple minutes and helped me the whole way thru you need more people like him THANK YOU MARQUIS FOR THE ASSISTANCE WOULD COME BACK TO THE STORE ONLY BECAUSE HES THE ONE WHO MADE OUR VISIT FAST AND EFFICIENT 👍🏼👍🏼👍🏼 Promote him !!!
Review №7
2022-02-07I went to Office Depot in Moreno Valley to get pamphlets produced for a next-day funeral. Once I expressed my confusion about the initial output, Orlando interceded to make sure that my document was visually appealing so that a truly professional result was the outcome. I appreciated the attention and the timeliness of such incredible service! Thank You!
Review №8
2022-04-10Great location. Everyone is friendly and helpful. Especially the last few times I have been helped. Its always a good experience.
Review №9
2022-07-10The staff at the Moreno Valley location were friendly, helpful and awesome at their job.
Review №10
2022-06-09Diana at the Copy Center has great customer service,very patient and knowledgeable!!