Wheelchair-accessible entrance
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Friendly staff and very clean. Very happy with compensation. I am re-reviewing after 7 visits. I really loved this place! If you need some extra money AND you want to help humans...just go!
I love how whn you walk in the staff is very friendly. The make you feel at ease about the entire process. The Doc is super cool to talk with. And I enjoyed everything about it. The first initial visit might take a lil long but i was cool, make sure to bring a jacket of a lil blanket the office is VERY cold inside.
I am new here. I have been treated well. I found a good time to come and I have never had to wait long to donate. Staff is friendly and I would recommend this place to others and I have.
They never answer the phone. I had important questions and wasnt able to get any answers. I think its ridiculous that I have to drive all the way to the center just to ask two questions. I will not be giving any more donations or my time. They dont value it and Im tired of calling and trying. This isnt the first time either. Terrible service. Every time I come, they walk away from the counter as well. Will not be back.
They are well taking care of you while you donate. They are great with their services and if you have a questions they have answers. Well pleased with there service.
I truly enjoy donating plasma knowing I am helping out lives. Makes it worth it and the money is a bonus. I am saving my money for a rainy day or something special. It’s a nice way to have a savings.For some reason they have removed the chairs in the waiting line and when that line gets long you can stand there for over an hour. I have had 4 back surgeries. So I try to time it just right because standing for over an hour is not an option. Maybe a bench or something could be put in. I would greatly appreciate it.
Wasnt qualified to donate because I was over their weight limit. Didnt even tell me until afterwards when they could at least let you know what front with the weight limit is instead of me wasting an hour and a half sitting there registering and then last minute. But it should be in the pre-qualifications ID social mail weight limit under this amount and over this amount etc. And Im healthy for my weight what you cant be fat and healthy and still donating and help people...???? Telling me that they didnt want to discriminate on me thats why they made me wait and do all that wishing a bunch of time.... Like Im sure he is you the full physical I would be more than fine donate but Ill weight and just qualify you.
Referred by friend. First visit takes several hours. I was helped by Nia throughout my intake and she was very friendly and helpful. My 2nd visit went fairly smooth. Beatriz was informative and helped me get checked in. Was also helped with logging into the app for easier intake prior to donating. Visit lasted about an hour. Needle sticks are hit & miss so drink lots of water! Overall, getting paid for giving back.
I have always been treated with respect and courtesy. The staff keep it very clean. The last two times, I was in and out in a little over one hour.
Went here to donate plasma for the first time and they experience was horrible. Specifically the intake process, registration and screening. When you actually get to the donation floor, the phlebotomist is nice and friendly but every point leading up to the actual donation presses is terrible. First of all Octapharma does not make appointments so it is basically first come first serve and the environment is as if you are at the DMV. The registration appointment takes 3-4 hours, all the while going through a screening process where they treat you as if to assume everyone that wants to donate is an addict and they proceed to check your arms front and back for track marks. Honestly, I suggest to go donate plasma at a Non-Profit agency, such as BloodSource or Vitalant.One of the registration screeners at Octapharma was extremely rude , when I simply had questions about the process. Her tone was combative, which she probably has to be all day but she should have had the awareness to bring her defensiveness down, at least just for the the moments when she was taking to me.The donation floor chairs that clients lay in to donate are brown, dirty and old. The examination table in the exam rooms did not have examination table paper, which was alarming. I got the feeling the environment was unsanitary. I was uncomfortable at Octapharma the whole time. If you are considering going here, I recommend you dont. People who are donating life savings products deserve to be treated way better than you will at this location. If you are giving out of the kindnesses of your heart, I recommend you go elsewhere.
The staff are great just not enough to go around. Very busy, long process, they made it smooth as possible ! Thanks for that !
The employees were so nice and kind. Even the security guard was polite. Environment was clean and organized.
Sometimea there is alittle wait time....but if u call ahead , they will let u kno if there busy or not and if not..then i go..and im in and out...and the staff LOVE THEM...always so polite and understanding..
Always a good experience. Staff is professional and courteous. Everyone is treated respectfully.
After being deferred because of the machine not being able to return my blood twice, and another time because blood was mixed in with the plasma inside in the container a third time, I finally came back and everything went smoothly. I was considering switching to Biolife but, I will continue going to Octapharma.
Had to wait in line for over 40 minutes to be screened but once I got to the back the lady was really nice
Great friendly, informative, and empathetic staff. I appreciate the personal connection the phlebotomists and health screeners build with you so maybe those that arent comfortable with the process and have some peace of mind. The overall relaxed yet professional environment that is manifested and developed is amazing. The focus on the patient the most which matters in making long term committed contributors.
Happy to save lives and equally happy that everyone is friendly and good at there job. Only concern is giving vaccinations information every time after presenting card the first time. Need to either scan in computer or type it in.
Today was my first time coming here. Every staff member I interacted with was great - very friendly, informative, and helpful. It does take a few hours to go through the whole process but that’s no fault of theirs. Just make sure to carve out a good chunk of your day! Right now they’re doing $100 for your first few visits (within a certain time frame), so it was definitely worth it. Also, a tip: the area where they do the blood draws is quite cold, so bring a blanket or jacket!
Clean, well staffed and quick. Just a few of the many reasons to choose Octapharma Plasma to donate to. I donate at the Fruitridge Rd. location here in Sacramento, CA and have never had an issue. The staff here are attentive and make you comfortable thru the entire donation experience.
Beatriz was AMAZING!! She was able to reassure me that my stats would be good & its people like her that I keep coming back to donate. Plus she has pretty eyes 🙂
Always a great staff. Never had a problem.Donators should remember to be kind. We all have and had jobs in customer service and it’s not easy.
Chelsey :) is one of your guises best workers you have here shes very polite respectful and always willing to answer questions no matter what it could be a busy day and she takes her time and helping others !!!! Thank for letting me do something good and saving life’s too 🥰
Every time I come in Chelsey is has perfect customer service. She’s very friendly very professional and great at her job, she’s who I refer to help me every time I come donate.
I REALLY ENJOY THE EMPLOYEES AT OCTAPHARM: THEY ARE ATTENTIVE, CARING & FRIENDLY & SOME OF THEM WILL ….. MAKE U EVEN SMILE🤗.I WALKED IN TODAY: JUST TO ASK A QUESTION & I SAID I WOULD BE BACK IN MORNING, THEN YOUNG LADY SAID …… SHE COULD START ME RIGHT NOW.I LEFT: CAME BACK & COMPLETED THE WHOLE NEW DONOR PROCESS.IT WAS REALLY EXCITED TO SEE ….. SOMEONE FROM MY VERY 1ST TIME.I WOULD LIKE TO SEND: A SPECIAL “THANK YOU” ….. TO #MORGAN🌹 ….. WE GO A LONG WAY BACK. THANKS FOR EVERYTHING TODAY ….. I REALLY APPRECIATED IT ALL💯🥰
It’s a pretty friendly place I feel like some workers can work on a few things definitely cold inside being a blanket or hoodie u make $$ so can’t complain too much but overall it’s worth it to come and donate :)
Had a quick & easy check in Chelsea helped with Octa processing with great customer service skills was gentle with donating procedures. smooth functional staff & lively guest with tons entertainment & spunk
It’s been a really great experience. I’m hella scared of needles, Chelsey is amazing she’s the only one that i let poke me she’s a one hitter quitter i lover her.
This place is awesome great staff great customer service. Ive been coming here before they opened and I would recommend anyone looking to give plasma jazzmin is always helpful and Morgan on the floor is to die for helpful and always willing to make things good
I was at OctaPharma on fruitridge been going there for a while now they lost a lot of workers so you have to understand when there slow…. But every time I come in they are moving as fast a they can. SHOUTOUT TO BEATRIZ SHE IS VERY PROFESSIONAL AND POLITE AND ALWAYS THERE.
I have donated Plasma several times at Octapharma Plaza. The staff is always very nice and friendly and ready to help you in anyway they can to make you comfortable, I keep coming back!Kayla
Jazzmin Lewis was very gentle, courteous & calm. She explained the process & made me feel relaxed about donating plasma. I will definitely return.
I think its a nice place to go Chelsea one of the phlebotomist is one of my favorite shes always happy always smiling and we share recipes together anyway Id recommend it to anybody who needs a little extra money sometimes its more crowded than others but you have to have patience
Ive been here seven times, and have yet to experience anything less than exemplary service. Every one is kind and professional. Thanks for your help today, Beatriz!
Very attentive staff and are well trained in the knowledge of the facility, made the process smooth and easy. Would recommend to most.
Karla is an exceptional Phlebotomist, she has gotten real professional at sticky my thin vein, no pain. Thank you Karla. Carol
The line is very long waiting time today was over an hour to get checked in. But nurses are really nice and gentle. They are very respectful and very clean.
This place is totally awesome employees are great but most of all jazzmin is totally patient with people best employee they have cuz I have a real bad problem with anxiety and she takes the time to calm me down cant ask for a better person.
Jessica, Karla and Diana at Fruitridge Sacramento CA USA was very professional and helpful. Jessica is my favorite phlebotomist. Why, she can do both my arms and always no re-stick.
All the staff was helpful and knowledgeable. My whole experience was very smooth. Would recommend to others.
I had the pleasure of going through the first time donor process with the nursing staff. They made the experience easy and were clear and knowledgeable.
A great way to help out others and make some cash on the side. I went through the process with Jazzmin and Robert, both of them were professional, friendly and got me through the process in no time at all.
Always great experience 2 be able to help someone in need out as well as earn extra cash 💰 be back short soon 🙂
Loved this place. Everyone is so nice but I wanted to point out Brandy, Nina, Derek and Morgan who made this experience easy and fun!
I love chelsey she’s the best she’s very nice & always makes me feel good when poking me & checks on me Thank you chelsey aka eye lashes 🥰
Eat before you go! Other than that these guys are the best and have fantastic promotions!
All the employees are great and very hard working I get in and out quickly Morgan runs the place very well
Almost always a great experience, the only downside is that the wait times are unpredictable and sometimes they are understaffed for the crowd.
I enjoy the rewards and surprises for donors, kind of an awesome consolation for donating. The staff makes it worth it and comfortable to continue to make it a routine to donate for those in need.
I had a great experience at the Octapharma Plasma Center in Sacramento. The staff was very friendly & kept me informed. I would recommend going here.
I’ve been coming here for almost 2 months. Jazz and Sophia are amazing! I love the staff 🥰
The staff is always friendly and courteous. I always look forward to coming and giving back to people in need. Thank you Octapharma Sacramento. 😊😊😊
I have been donating plasma here for a while now. My experience every time has been very positive and the staff is very nice. I highly recommend donating plasma here.
Would be a 5 if the registration process was quicker took 7 hours just to be able to donate.
Staff is very friendly and they try to assist in a timely manner. I enjoy this location..
Thanks to Karla and Diana very good helpful and professional. I recommend this place to friends and family great job everyone.
Only thing you people need more light skin black women in your facilities!!!!You guys are awesome!!!!
Friendly & knowledgeable staff, clean facility. Only downside the wait/lines are too long!
Have been going here for 4 years and this place is clean and the staff are friendly. Highly recommend.
All staff very friendly. Jazmmin was especially helpful and nice today.Thank you!
Jesse a was so sweet Nice dialogue and didn’t hurt me I was have a wonderful experience here and thank you so much
Octapharma plasma always does an amazing job their staff knows what they are doing 💯 it’s amazing experience and they treat you like family keep doing amazing job guys
Elizabeth was awesome checking me in today, and Robert started me on the plasma machine perfectly, I hard felt the needle👍
Love all the people that work there Karla really make sure I am comfortable while I am there
Chelsey is a true sweetheart and a very helpful person always great to see her when I come
Friendly staff! Sometimes the wait can be a bit long so make sure you dont come before work 😅
I am glad to have had a great day and thank goodness I did not bleed
Place was very clean and had excellent customer service
Jazmin was extremely in the intake, and the staff who handle the donation were courteous and informative on what was happening.
Hello there I have been going to donate with my life saving plasma for many years know. Until Monday Feb.28 until I was so very mistreated and talked to so rudely, by employee Selena who is way to friendly loose talking with donors and very unprofessional rude!! I never knew that you have to be treated like a second class citizen for a minute amount of $$55-30 bucks if your not a new donor. Let that just Soak in 😉 but besides Selena unprofessional everyone on staff is Fabulous especially Morgan.
Dont bother referring people to go here. They say theyll pay you $50 for a referral but some excuse always comes up. My husband referred my daughter, and he never got paid.
Very nice and friendly staff! Thank you for being very gentle!
Very friendly staff. Always a smooth process. Highly recommend to anybody thinking of donating plasma
I came here 2019/2020 I stop for about a year and the new people they have in here HORRIBLE. Don’t do they job and wanna argue with you. They need to bring the old people back or get these new people together.
Never heard of plasma until Maurice needed it. So I donate and get paid for it. Everyone is real nice and understanding at this location.
Love donating at octapharma plasma in Sacramento everyone who works there is awesome but Karla and Sophia are my favorite. A warm smile and lite conversation makes me feel at ease.
Smooth consistent experience! Make sure to bring a jacket! Lol
Im really sick of getting poked in the finger just for them to send me home over high blood pressure and they didnt even have a professional work on me this place is slow
Shoutout to Morgan and all the Octo Crew. Thank you for showing up and providing the services.To all new and old donors, just a friendly reminder....please respect the staff whether the office is having a fast or slow day. They choose to come to work when others aint. Patience is a virtue. Trust the process.
Good place to donate! Friendly people (: made my experience amazing.
Awesome staff but understaffed which caused a huge wait time.
Great staff, friendly patients….mostly lol. The only downfall is it’s cold!!!
Great staff.im a regular and I appreciate the friendly faces and service.
Horribly understaffed prepare to wait in long lines while employees ignore you
The line was long this morning. But staff was friendly as usual and I was out pretty quickly.
Staff is very professional and friendlyThe facility is clean and comfortable
They are very helpful when I was having trouble with the app, they were patient with me and answered all my questions.
Best place to be to help save lives... Staff are wonderful to work with too👌💯💯💯
CHELSEA is a great worker, is dependable & attentive to the donors needs & requests.
Great place , nice staff such a good place to give back and for a great cause.
So nice location that very polite and gentle with their patients
Fully staffed and not a long wait. Morgan is the best.
The center is fantastic! Morgan in particular is such a wonderful person and employee. She has a steady hand, caring eyes and heart, and makes you feel very welcomed. Ive never once seen her not I a good mood, and it improve my experience personally!
Wonderful facility, Chelsea is a fantastic person and employee! No matter what day or holiday it is, she always brings the best our of the visit. I hate needles and blood work, but when she is working on me I forget all about because of how gentle and knowledgeable she is. Chelsea is the best!
Octapharma plasma staff is attentive and friendly as well as professional and knowledgeable. They are helpful and supportive. My only issue is that at times the lines are extremely long and it takes longer to donate
The best place I have donated. Paying out the highest in Bakersfield. Very clean place and great atmosphere to donate. Had been years since I donated but this place makes it quick and easy to donate. Wait time is about 15 mins and then u will be out the door in about an hour they hook u up to the plasma machine.
The workers are very good at their jobs!
I started donating a few months ago, and I absolutely love it here. Every time I go in, the staff always amazes me. No matter how busy or chaotic it gets with donors, they are always incredibly professional, kind, patient, and understanding. Further, the environment is delightfully clean, which is very much appreciated.All of the staff are truly wonderful, and there are two individuals I would like to positively bring attention to:I always look forward to seeing Sylvie when checking in before donating. She always has a warm welcome, she is genuine, patient, professional, gives wonderful advice, and I love how passionate she is about her work and saving lives through plasma.As far as the donation process, I am one of the donors who’s veins are eminently small and difficult. Most of the time, the phlebotomists may have to restick or adjust the needle a couple of times during my donation. However, Ryan always fantastically and painlessly gets my vein exactly right in one go each time, which I am immensely grateful for as I am very uneasy about needles. Lastly, his upbeat yet calming persona is always enjoyable to be around, especially if you’re one who is nervous about pokes and needles. He is not only incredibly kind and great at conversation with myself, but also others. When passing by frequent donors, he always exchanges a friendly gesture.Definitely recommend this location if you are planning on donating!
OctaPharma is a place that helps you and others that need plasma that can’t produce itThe staff is nice . It’s a clean sanitized environment.
Hi I usually donate here but now its almost like they are tripling profits I understand people need money but how do u value this life saving plasma upon my last visit a woman said my son only got 20 dollars geese 20 dollars to save a life I thought us as humans where worth allot more that 20 a pop I received only 30 the price used to be 75 65 for me that was at that line of worth it I would be nice for this scale to go away and actually pay people for the vital fluid out of their body
Today was a good the tech who stuck me was very good barely felt a thing
Fast professional clean easy money. Jasmin was great.
Great clean center, great staff who is attentive and kind. Fruitrige Octapharma Plasma is great!
I feeet good an Chelsey was very nice to me ever one
I was really comfortable with the knowledge of staff.Cheng is awsome.
Great customer service always friendly and very professional
Been donating here a long time and have never had any problems. The people are very reliable, friendly and helpful and the payouts are pretty sweet in my opinion for a brief donation of plasma. They also do fun little games, competitions and raffles throughout the months and the prizes have always been top shelf. I won a TV back in December just for donating 8x a month like i normally do. Would recommend as a legal side hustle.
Derick is great always helpful and positive. Even when busy
Octa has allowed me to contribute something in an area where I have no expertise but a lot of loss… plasma helps with cancer meds!
Speedy wait times, clean beds/floors, and free WiFi are all benefits of this center, but this biggest plus is the staff. Chelsea is especially a main highlight, who makes mine and my partners day every time we come. She goes out of her way to say hi to us and see how we’re doing. She is an expert on getting the donation time fast and painless. This center is worth your time
Yes, you have to wait a long time on your first visit but you make $100 dollars for a 4 hour wait. Ummm, thats $25 dollars and hour so why complain?I personally love the staff and the process is quick, easy, and painless. My only complaint is the line. Sometimes we wait in line for an hour and often the screening staff are just not too concerned with moving it along. Theyll often chit-chat with each other, making us wait.Other than that, they have great phlebotomists and the process itself is a piece of cake. I make $120 a week, which is a nice bit of extra cash!
Jane was great! Quick and friendly! Great place to donate
Taking the time to do my part and being rewarded! Win! Win!#LifeSaving
Robert is very helpful and polite. He knows what hes doing ..
Octopharma staff are courteous and professional and make donating plasma a very positive experience!
Had some pretty horrible experiences with place.To start of many of the staff is uneducated and Getto. Most of the staff dont know how to properly stick you and it freaking hurts. The staff takes long to fix the plasma device when its not working. Some staff are straight up rude. If I didnt need I would definitely not go back there.
I love coming to donate they have great workers!!
Polite, talkative, and speedy screening process. With just enough time to discuss her apparent turrets condition. I’m glad the company hires all walks of life with no discrimination. With the last name of Thrasher only tops the cake with icing.
Signing up took a few house but everyone was really nice and the place is clean… and cold( bring a jacket). Everyone is friendly and usually take 1-1.5 hours for a donation.
Service is pretty good, staff is friendly. Wait times are sometimes very long. Sometimes there very little screeners. But other then that good place to get some extra cash.
This place always has very friendly and attentive staff, and is the only place I can turn to make a quick buck in exchange for doing the world some good.
Friendly and competent staff. Getting there first thing in the morning is really nice. It’s a great way to get some extra cash and feel good about it.
Friendly staff. Just glad to have this location close by. Its pretty clean majority of the time I cant complain.
Octapharma is a great place! I have been donating plasma on & off since you guys opened & your staff & all the changes you’ve made as a company have been great! Thank you for making this place safe for all the donors & helping to save lives!
I can t get enough of the octaplasma workers...there great.
KC- RN at the front was amazing! He has a very welcoming friendly attitude, very informative and has a gentle touch! This center is great, very clean and has very friendly staff.
Honestly really disappointed with This facility. After waiting 3 hours since they’re so short staffed, they tell me I can’t give plasma because I’m taking lithium when it wasn’t stated in any form that I shouldn’t be on it. I’m so upset and wish I could do something about it but I just left, thanks for that.
Helping others, regular health check, and earning tax free money. Win / Win / Win!
My daughter is disabled and had her rights violated. She was turned away for not knowing her personal information by heart which was her address and social security number. She had her cards and didnt want her to donate because the were not memorized. They made her feel terrible 😔 if was because the thought I put her up to it then it is still discrimination.
Always welcomed with a smile and handle with care, they are really good at making sure your okay and know what’s going on.
Great customer service, and attention to detail!
The staff were pleasant, service was great and Im going to recommend family an friends to the fruitridge location in Sacramento Ca
Very cooperating plasma center very professional and keep you entertained
Jazzmin assisted me today and was wonderful!!
Always super slow I’m always sitting for 1-2 hrs just for the screening. They could have a line out the door and still only have one person doing screening with 6-7 people on the floor talking, but on the plus side Sonya is the best person in this place! She always gives conversation and constantly checks up on me when she sticks me or if she sees me! I always request her specifically if I don’t see her I leave
Sally s, is so sweet and professional.
Yuck waited forever took out a lot more ml paid off the least amount Ive ever received I havent been there for the better part of a year but its horrible now
I think its terrific to be able to convey ones thought processes , to vent if you will , in order to get closure .
I go here quite often, (Im always the singing before the poke) lol. The staff are always so friendly and understanding. Awesome group of folks🤑😷👩⚕️🏅🏅🏅🏅🏅🏆💵💸💳💰⛑️💉🩺🩹🔖⚕️🔹
I dont see the staff changing their gloves enough, but maybe thats just what I think needs to happen and not what actually needs to happen though. Other than that its nice. Staff is nice. I go early to avoid the lines. Its quiet and a pleasant experience.
People there make experience not worth the money...
Love Octapharma Plasma, been coming here for 4 years regularly
Fast!!No wait!!!Friendly!!And always stick me right!!!
Your staffing in HORRIBLE. Ive been coming here for about 2 years. Just a suggestion the end of the month is busy. Dear manager staff up the last two weeks of the month. No reason you only have two nurses doing physicals and a five hour wait. Waiting is not my issue, your lack of staff is the issue. Not only are your patients waiting, but your staff then become on edge do to everyones frustrations.
Very nice staff, but it has been three weeks and I have not received my two bonuses. One for becoming a new member and the second for my 5th visit. Never going back again I dont think.
Awesome staff! Screening staff always helpful and informative about my vitals, floor staff gentle and professional. I highly recommend this place for all donation needs.
Always a pleasant experience with Cheng. She is always professional and courteous. I always get the feeling that she cares about each client personally.
Just finished my 1st donation!Cool way to get a little extra cash, the lady at the front counter was very nice and explained it would be about a 5 hour wait, since Im a first time donor it took about 2 hours to get to my physical after my screening process, and once that was over I immediatly went to the needle!Staff was delightful and knowledgeable.Funny guy who was setting me up on my chair was pleasant to talk too especially since I was a bit nervous, ALSO the hourly giveaways are cool and encouraging for people who are there toughing it out.Overall great experience and will definitly be a regular!
Quick, kind and effective service.
Clean place nice workers
All of the staff so nice 😊
Chelsea is amazing always helpful and friendly Ive never had any issues with her pulling my blood I come back just because how easy she makes the experience
The staff are friendly and yes it depends on You if your are friendly back. The wait time differs Ive waited 25 mins to 1 1/2 hour. Bathrooms are always gross they need seat covers.
Have donated several dozen times and almost without fail the wait has been very long. As in, almost long enough that the money isn’t worth it compared to an extra hour at work. The staff are friendly and courteous, but I almost suspect that there is a shortage of personnel due to the long lines at the screening station. And god help you if you are a new donor or need a physical (at least once a year). Expect to spend two hours waiting around before seeing a nurse and getting started donating (average 4-5 hours total). Also, charging phones is prohibited, so make sure you budget your battery during the wait.
My initial Impression is that this place well... sucks. I cant really say what the in store and people are like as I never even got the chance to go in. The business hours state that they are open from 7am to 7pm, which would be great if it were actually true. My work hours limit what time I have available to actually head out to this place and have my plasma drawn. I live and work on the opposite side of the city and since it often takes an hour and a half to 2 hours at every visit I need to get there right as it opens so that I can make it back to work on time. So I spent the hour in traffic to head over there and I got there about 10 minutes before opening (6:50am) as I heard there is a line and this would be my first time ever having plasma taken. There were 2 other people in line ahead of me and we were waiting for the lights to come on and for the doors to open. At 7am there was no one there and the doors stayed closed and stayed that way. By 7:30 there was still no one setting up or opening the office. finally about 7:35 there were people that could be seen moving inside and setting things up, but the doors stayed closed. Finally at 7:45 with the doors still closed and the employees just staring at the people outside I had to give up and head back home because I couldnt wait any longer. All in all not very impressed, but I guess since they pretty much have a monopoly on paid plasma donations in Sacramento they feel they can do whatever they want. Seems like a very sloppy business though, and now Im not sure I even want to try going there again, especially since its a 4-hour trip with traffic if I do manage to get seen.
I Love this place...The Staff,feels like old friends,and family...coming in to the Plasma center, seeing other people’s families grow, with babies, and relationships... Smiles,and Cheerful greetings,This place is welcoming,Friendly... Please,Join and Donate,Many lives can be saved,cured,or help to maintain an easier way of life... If your not doing it for,helping an ill person. Then do it for the Monetary Compensation...Thank YouOctapharma Plasma...A Business,Family,Life Savers...Sincerely,SincereJamilq...ϝσɾҽʋҽɾ-ϝʅყ ʂσƈιҽƚყ...
So I have been going here for years. I must say I am very disappointed with this company. One problem is how I went just the other day to donate I was standing in line after anwsering the kiosk questions. I waited in that line for about 20 or 30 mins not to long and in comes a employee from octapharma to donate. She stands in the kiosk line anwsers the questions and gets screened then immediately goes to the floor to a bedd in a section that was closed . Staff accommodated her as I have never seen before like employees are better then us. She skipped the whole process waiting to be seated , so me and the other 15 people I front of her got skipped which I though was against the rules. How is that fair yet when I ask them are they going to call every one to beds or just people with express passes , everyone wants to start talking back to me and getting madd telling me about rules and procedure yet your employee just skipped everyone in line and got her own bedd in her own section which was closed to everyone else. Staff called 6 express passes back to back. Then here comes a employee that skipped everyone waiting for bedd without a express pass.also they defer people for their own personal reasons not for breaking the rules completely unfair .
Very friendly and good
My screener was super nice professional and fast
Friendly staff nice place
Everyone here is very friendly!
The staff is very helpful and understanding. They also make you feel comfortable and supported during the whole process. I will definitely recommend this location to my family and friends☺☺☺
Great friendly people...hard working folks... I luv them
I sure am glad I discovered this place. Ive been there five times so far and they get better with each visit, smoothing out the kinks each time. Sometimes I wish the staff would tell the louder and more ghetto clientele to just shut up but oh well. :P
Ive been coming to octo for about a yr and i am very frustrated. Ive been here since 6:45 and i waited about until 8:00 just to get a bed. I began to get impatient at about 7:55 so i let out a heavy breath of frustration. At which time i made eye contact with one of the people drawing blood who then whispered loudly to the other pokers to poke me last. There were 4 people after me. I have 3 kids and worked graveyard last night so i am very tired. Yall have never done me like this here and just like that all the positive things i had to say went out the window. My husband had just donated before me. I wasnt the only one complaining either. I didnt get poked until 8:13. An hr and a half and people after me only waited 45 to 50 minute. Had to leave a review just in case they do me like this again. Not cool bro
The staff is phenomenal! 5 stars to them hands up 🙌👏 they’re all really dedicated to making you feel comfortable. I’ve had a couple scares (too much fat on the blood) but the staff helped me immediately and I felt like a friend was truly taking care of me. Brianna brought me back to life that day 🤣4 stars because their reward program gives more the heavier you are. When you start they give you $50 the first 5 donations then $15 if you’re below 135lbs. But the heavier you are the more money you get as a returning donor. It should be equal. Just saying.Ps: The staff is such a crucial part to this company it would be nice if they weren’t underpaid or overworked.
Unfortunately, I was screened out due to where I live. I was unpleasantly surprised by that realization, but the Plebotomist that was registering me was very kind and patient in explaining and answering my questions. I encountered three different phlebotomists during the first steps of attempting to donate for the first time, and each of them were warm and friendly. I cannot offer feedback on much of the actual process, but I left with the general impression that the staff at this location are personable and willing to answer questions that one may have. I gave four stars since I’m not yet sure of what the entire experience is like here.
This is only my 3rd time donating. And the staff are amazing Especially Liam.. He was friendly and professional and new doners your getting $ 100 for your first 2 donations.. Earn money.. Save lives
The staff are friendly and informative and I have had a nice experience every time I donated.
Very friendly, professional and very clean
They won’t retake your temperature and they know it’s low because you’re drinking water to stay hydrated. This rule has wasted my time on multiple occasions. They’ll retake the other tests, it makes no sense why they won’t redo temp
I love donating. The staff is very respectful. Its always clean n smells good. Staff always have a smile on there faces n makes me feel cared
Ryan the best I dont even feel it when he pokes me hes awesome I love the staff everyone is friendly and nice love plasma
Employees are friendly and informative of the process. Its quick and easy way to help people.
The workers are very friendly and makes sure your comfortable. Also as far as getting the needle put in its just a tiny pinch not painful.
It’s usually busy in the mornings but it dies down later in the day. The staff is all pretty chill, and it’s an easy way to make and extra 25-30 dollars if you got an extra hour or so on your hands.
Professional staff, great customer service, Ron is my #1 go to but they all get the Job done in a timely manner ! Very professional staff I’d definitely recommend this location. Easy money
Always clean. Friendly workers. Still hate needles haha but worth it. Plasma saved my sister so I want to help others who need it.
Ive been coming here for longer than a year, its a good way to get some extra money. Recently they upped the amount they give you, which brought in a huge amount of new donors. Be prepared to spend 3 hours or more here on just a regular donation. They really should open up a new center to curb the amount the single location receives, perhaps in north Sacramento or Citrus Heights.
It was alright. I came first and got deferred for a burn on my arm. So just some advice if you have open wounds, hold off. The process isnt too bad. Similar to giving blood; you get the prick with a big needle, they take two samples, then suck it out of your arm. The process is removal, separation, and return. While I was here it did this 3 times. Wasnt too bad
This team is friendly. They are good at making you feeel at ease even for your first donation. I have not had any needle trouble with them.
Appreciate the kindness & professionalism of the staff, even when it is crazy busy.
Worst management system i have ever seen. Why help check people in when theres a line almost out the door? Its obviously better to sit in your office and then send people on break. I would give 0 stars if I could.
I dont like how I feel when I am at this buisness. The staff are very judgmental and you cant tell they are there just for a paycheck. The management is completely wacky an unprofessional. Need better management.
I found Octapharma Plasma through a Google search a few months back when I needed some quick cash while changing jobs. The premise is simple, donate plasma, get cash (well, a pre-paid debit card actually). The sign up easy and once you do it you can come in twice in any 7 day period. Staff is polite and courteous. I cant say its fun but they provide TVs to keep you entertained while you donate.
The staff is friendly, The process is quick, and the chairs are comfortable! It’s easy and painless!
I have a great experience every time donating! I been donating for years and never had a problem.
Service is very slow only 5 people working in the building in which two where on break. 5 to 7 people waiting in chairs just to get drawn. Business just started at 7 someone is on break while several people waiting very unprofessional. This is my second time here and still not happy with being a client.
No issues you just need to he honest for health reasons!
4.5 (199 comments)
Review №1
2022-05-02This Octapharma location is excellent. The workers here are amazing and very respectful. There have been days I couldnt donate due to my own negligence and the way they communicate showed their professionalism. Everyone here is an asset to the business for sure ,but there is a lady by the name of Chelsey that always makes me feel welcome. She is very polite and her smile sets you at ease. Chelsey should definitely be put on the spotlight for get great attitude and excellent service.
Review №2
2022-05-01Since the first time I came inside the clinic I felt safe. I felt helped and by the time i needed to know all the procedures the employees explained everything really clear.During my today visit with Beatriz i felt really good and we got the chance to chat a bit and it was nice.
Review №3
2022-05-25The staff is very approachable and professional. Donating on and off for approximately 3 years and no negative experience. If you need to get thru until payday, register ASAP. Just be healthy and honest. LEAVE THE KIDS AT HOME if you can. Easiest Benjamin Ever!!!
Review №4
2022-07-27I have no complaints overall about the facility or staff. There’s one particular person who I think is just a tad bit rough. Especially, when inserting or taking out the IV. This person is NOT a new hire. Other than that the staff is great! Keep up the good work!
Review №5
2022-05-03The staff is very pleasant and attentive and knowledgeable..Chelsea P is awesome and runs the floor like a boss, very cool calm and respectful to her co-workers and donors, her persona and and workplace attitude makes my donation experience as well as others Im sure very pleasurable.Thanks Octapharma...😎
Review №6
2022-09-18The staff has made my experience very smooth. The staff is very professional and quick. Everyone has been super nice and helpful whenever I have questions. Thank you guys for everything you do 💜
Review №7
2022-05-18I love coming to this location it’s close to work but also the staff Chelsea and Jessica are so professional and friendly. They are gentle and do a awesome job..always checking up on us making sure we are fine great job ladies…
Review №8
2022-05-04Morgan, Sofia and I don’t know her name but there’s a short blonde woman who works here. All there of these ladies are great employees, if you have the SLIGHTEST inconvenience while donating. They will fix it. Everyone makes Sue’ sure you’re comfortable and feeling well before they walk off.
Review №9
2022-05-15Friendly staff, but wait times the few times I’ve gone are pretty long. Other than waiting for initial screening the rest of the process is easy. Don’t forget to bring something to stay warm since it’s always cold in the donating area.
Review №10
2022-08-21Wait was extremely long. My entire visit was over 6 hours. Some staff were very nice and professional however the phlebotomist was inexperienced and had to stick me multiple times in both arms. Stated my veins were rolling but Ive never been told that before and I supposedly have good veins so its odd and was extremely painful..but she was nice and probably did her best. I will be returning because I was told the first time is the worst and very time consuming but it wont be like that for future donations. The population of people around the facility is rough but just go early and mind your business.