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Rooms are straight out of the 80’s with decor and furniture from my grandmothers house. Staff was not friendly and very unaccommodating. We definitely will not stay here again. Advice for others: if you can’t book on Coronado Island, don’t settle for this rat hole.
They are really out here charging 103 a night for some moldy converted barracks. This is the most disgusting hotel I have ever stayed in. And this is what the government expects us to stay in? Mold, roaches, dirty shower, stains on carpets, no AC and a fan provided covered in dust, coffee machine leaks, mold in the freezer. Had to shower with shoes on my entire stay. Silver fish everywhere.
This was by far the nastiest, dingiest, low quality Navy Gateway Ive ever stayed in. The interior of the hotel is repulsive and outdated, there are stains everywhere, and it generally resembles the quality of a low grade motel 6. There were BUGS in the bed and in the rest of the hotel room. We were forced to stay in this location for ROM for two weeks, and I figured we would have a better quality of life, considering we could not leave our room for two weeks. I expected more out of San Diego, and I hope I never have to come near this location again.
Definitely my worst experience at a military hotel (and I thought the Marines were bad). When I checked in it was very late, and they told me that there werent any air conditioned rooms available, during a week with highs above 85, but that I could keep checking back. I didnt realize that air conditioning was some luxurious amenity in a place known for being warm and sunny, but since it was close to midnight I figured it would be fine for one night. Lug my 50 lb suitcase out of a parking garage and up two flights of stairs and get to a very hot and smelly living room/lounge/storage for a heavily stained and moldy mattress. Open the door to the room, and guess what--there were people already there. We all screamed, I ran out, made sure I had the right room (yup, key definitely worked). Called the front desk, and they were pretty rude until she realized that she had given me an already occupied room. No real apology. At this point I called every hotel, lodge, and other gateway remotely close, and everywhere was booked, so I went back to the lobby. Luckily for me, it was after midnight so an air conditioned room was available because of a no show. There are no deadbolts on the door, so there is no way to know that they wont double book my room during my stay. So basically, if you dont value comfort, cleanliness, privacy, and think sharing a bathroom could be a great way to meet people--this would be a great place to stay! I will never make the mistake of staying here again, especially since I might not get lucky enough to have a nice room that is at still stained and moldy, but at least cool.
Staff is friendly and helpful but the place seems to be somewhat falling apart. My room shared a bathroom which is far from ideal (between the lock on your side being just a little latch and not knowing the person youre sharing with or if you can leave you things out or in your room without it being stolen.)and there are tiles around the showers that are falling off. The furniture is pretty outdated, only thing that seems to be newer is the mattress and bedding. At least the bed is comfortable. The laundry facilities are on site however a good chunk of them do not work.
They have me over in Copp Hall for my ROM at $103/night. Heater is broken, random stains EVERYWHERE, carpet is disgusting, toilet seat is broken, random mold/coagulated dust everywhere, water damage, Wifi kicks me and makes me log back in again every 3-5 minutes. Overall, this place is dingy as hell. Absolute disgrace that this is the quality our sailors receive. Especially for $103 a night.
Legitimately the worst room I’ve ever stayed in for $100+ a night let me tell you I had a big roach in the shower ,some dead spiders around the room and a small mouse a few days later I immediately checked out of this place I don’t understand how living standards could reach this low on a military installation. Also no working A/C but I did receive a plug in fan. I am still baffled by how nonchalant the staff was when I informed them of the rodent running around my room. Honestly you could save your money and find a bridge to live under with how poor the standards are here. Less than 1 star if I could.
Good place with good service. Rooms are a little outdated but it is to be expected. They have a big refrigerator and good sized microwave. No bathtub but shower is a good size. Price is very reasonable and very safe because it is on base. Laundry service is free and they give you a kuerig machine and coffee in the room.
Required by orders. Clean but odd smell. Not a great location for where I had to muster daily. Very limited dining options. Very. However, much nicer than many other military housing. The air conditioner and heater unit worked well. Free box of Ramen noodles in the room! Front desk staff was knowledgeable and helpful. The water smelled a little funny , that sulphur smell, but there were signs up that they were working on the system to alleviate it. Housekeeping did a great job. I would give it a higher rating if the physical plant was better
If you want a hotel with no air condition, non working microwave this is just the place for you. Had to be escorted to my room because I left my ID in my room and my key got damaged. Ive lived here 2 months. Come on. They couldve just asked for my phone number. Every bathroom mate in the shared bathroom I get is disgusting and locks me out of the bathroom for hours on end. Tried to leave here and they said it was against policy. Which makes no sense at all because all my friends left. 0/10 would not recommend.
I have stayed here on and off since the 90s. Back then the rooms were much much cheaper. Shared bath (barracks rooms) were 22.00 a night. Now they are like 67.00. Private bath are 83.00. The staff is generally polite, but almost robotic in their customer service. Most of these buildings are slated for demolition in the near future. convenience is great, cleanliness is good, price is way too high for the value. I stay at Mira Mar where I get a suite of rooms for half the price. Overall though, Navy Gateway is not a bad place to stay, but when it costs more than Navy Lodge theres something wrong.
It was my first time staying here so the attentive and very welcoming staff was especially nice since I was checking in at 2am and exhausted from traveling. Room was dated but had clean sheets and clean towels. Shower could have used a little bit more cleaning but didnt care, again, 2am arrival. Room had no heating/ac, but it being relatively colder in SD, there were enough blankets to keep warm; however, I could definitely see this as a problem in the summer. Like every gateway, a small keurig with coffee and teas are provided which is excellent. The hall I was in had that odd 4-room all connected with a common area set up, which isnt the worst, but if youre a light sleeper it might cause you some trouble as the walls arent more sound dampening than sound proof. Definitely a decent place to catch some quick sleep if youre on orders or traveling between duty stations.
The rooms are a descent size, but are decorated very dated and could use an upgrade. The rooms are in a quad layout and there is a shared living room area. The rooms are clean and the bed was very comfortable. The air conditioner also worked well. The office staff who checked us in was very friendly.
Checked in a little early on July 1, no problem! Stayed at Ford Hall. My wife and I were very comfortable. Great bed, pillows just great and soft towels. Never experienced soft towels there while I was active duty. Microwave worked without any problems and the group kitchen was very clean. I left plenty of stuff when I left with a note for all to use.Made breakfast in the kitchen a couple of days.Digital card worked just fine with no hiccups. Front desk crew and room attendants were just top notch. Free laundry to boot, just made the stay that more enjoyable. We will be back next year. Thanks a million and keep up the great standards.Enjoyed free movies at the Naval Station. Glad they turned on to the fact that if you make it free, they will come. They did and spend money on drinks and popcorn. New release films that we might not have watched otherwise.
They have ants bad. The staff is decent. They have no air conditioning...the price of the rooms are ridiculous for the things they lack.
I gave it two stars because the staff is friendly and helpful and now the bad stuff.- showerhead is shorter than me(only 56), shower is slippery and water pressure is non-existant.- Parts of the wall and ceiling are falling apart.- $101 per night, this place is not worth that price so its overpriced.- Also if your unlucky like my friend your room will have a connecting bathroom like my friend.Conclusion: wouldnt recommend, try the Navy Lodge instead.
This is a nice place to stay. They do not have air conditioning. You have to share a bathroom. They do not have a kitchen but there is a fridge and a microwave. Stay is good. Cleaning staff is great. Much better than a ship
Other reviews that I had read have me fairly low expectations of the facility. Once I showed up though I was put into Cobb Hall. The room was older, but still clean and overall pleasant. The shower head is mounted rather low, but its usable with some vending down. No AC, but its San Diego... The temperature never gets all that crazy here where an AC its a necessity.
I actually really enjoyed my stay. The rooms were spacious and clean. I only payed $57 and for that price during labor day weekend you cant really expect much but this hotel delivered quality. My only objections is that if you arent staying in the main building it cant be really difficult to find your room because the set up is weird but aside from that i had an amazing stay.
I cant believe a hotel doesnt have a/c! My room key stopped working twice. Customer service was decent but it couldnt make up for the poor quality of the hotel. They need to take better care of military personal staying there for training/tad/vacation. It would be better to pay 20 more a night for a hotel off base. I will NEVER stay at this hotel again.
Literally the worst hotel Ive ever stayed in. They know regulations require us to stay here if its available and they make us do that because they know that no one would want to because this place is a heap. Shared common area rooms, youre living in old barracks that they added thrift store furniture to, not even an AC in most of the rooms. For 101$ a night you cant even get AC? The Navy Lodge is right across the street and they are much nicer.NGIS: you need to remodel/rebuild!
The rooms are nice but not all rooms have ac in them. Beds are very comfortable. If your over 59 then you will have a hard time washing your hair. But overall a decent place.
They have done a lot to fix up the rooms. Last time I was here I remember wires hanging out of the walls and stains on the carpet. At Ford Hall the room seemed recently renovated. Room and bathroom are clean and for those that would be staying for an extended period the closets are large and the washers and dryers are now free. The down side is that the room keys are horrible. I had to get mine rekeyed a couple times over the span of three days.
Good place with nice staff. Has soft bed, shower, TV, free coffee and a small fridge. You can choose to have a conjoined bathroom or private, the latter being a little more expensive. I stayed in Copp Hall, very private if you pay for it.
Friendly, knowledgeable, and helpful front desk staff. The room was clean and nicely laid out.
Converted barracks masquerading as hotel rooms. Beds are usually pretty decent, so for a quick stay, no worries. Very run down buildings, so plenty of places for bugs to invade. I only stay during official travel because the system requires it. Front desk personnel were helpful, as my key initially worked once, then died. Drove over for a new one.
I had to stay here for 2 weeks and I can say this is by far my worst experience ever at a hotel. The staff was not helpful for any problems and when I asked about working the air conditioner because it was 100 degrees outside they rudely told me there is no a/c in the rooms that they provide a fan and you can open your window. Note the fan they provide is a small desk fan that just moves the hot air around. I would highly recommend NOT staying at this hotel if you can help it.
Best hotel experience to date!Very friendly staff; changed our sheets daily, and refreshed all the items in the room daily or more when we asked.One of the few hotels with a keurig that was fully stocked at all times.Laundry facilities were always close by which was very useful for a week long stay.Free wifi and cable TV made the nights between activities enjoyable and allowed us to complete some work and plan out our daily adventures a breeze.
For $70 a night you get a private bed and bath. And shared living space. The rooms have no a/c. While the bed was nice. The bathroom looks like it is rotting apart.The only hotel ive ever stayed at with no a/c and no breakfast. Ive stayed at hotels for half the price that were better put togther and had more amenities than this hotel.
Worst Navy Gateway experience to date. The primary issue is that its a craps shoot: you might get a nice room, or you might get a tiny room, depending on what room is available when you arrive. In either case, its not really a private room, since theres a shared common area.They just took some old barracks rooms and made them single rooms instead of shared, and then started charging people for the privilege. The result is you have a room with two walk-in closets, one of which has the fridge, microwave, safe, and Keurig; the room is so tiny that the door to the closet only barely clears the bed.Its not terrible, but definitely the absolute worst Navy Gateway Inn Ive ever stayed in.
Its pretty cheap, the rooms are clean and well taken care of. The house keeping services are pretty nice as well. They provide a microwave and mini fridge, my specific room you shared a bathroom with another person, two showers, one toilet. It wasnt bad whatsoever considering you have washer and dryer 24/7. The NEX Minimart is about a block away and its open all night long so you can get any kind of snacks, the bowling alley is next to it which provides all sorts of food as well. They have a front desk which is manned 24 hours and they can help you with mail or even if you just lost your key.Overall it was a pleasant experience and I would visit again.
You like to share your bathroom, this is the please for you! You dont like air conditioner and want to save the environment to the so called global warming. This is the place you can go back in time to see how the buildings where built back in the days. The beds are nice and you can have a nice comfy bed.
Check in was quick. 4 rooms with a shared common area at $83 a night with no AC is not worth it. There are hardly any channels that work. The common area has a slight musty smell. The shower head is low. Crappy place.
I am in a room with no AC and have to take cold showers in order to feel comfortable. I am here for two weeks and not off to a good start.
Probably the worst hotel Ive EVER stayed in. Room obviously hadnt been cleaned thoroughly in some time. Appliances hadnt been updated in a long while either.
All Im wondering is why is there no AC. Summer time it gets ridiculously humid and hot. Opening windows does not help due to trains whistling all the time. Rooms are great but people cant live with just a tiny desk fan. This is a health hazard risking mold to spread. Worst place to stay at.
I’ve never been so disappointed. What I only expected was a bed and a shower. They’re both here, but..... I am at a loss for words. I feel defrauded for spending $83 per night. That’s what I spent on a Motel 8 in the Meadowlands with a blood splatter on the ceiling. I was much happier there!If you are an E-1, an O-10 or anywhere in between - avoid staying here at all costs!!
I’m overall disappointed in the service of the front desk….I appreciate the cleaning crew and maintenance guys but the front desk crew could use some help or new staff…
Its not a bad place like some would have you believe. I just think they feel entitled or something.Anyways, if you are visiting someone in the area or someone who lives on base, its not a bad place to stay.Otherwise, I would choose a different hotel because its not in a very convenient location. Not much that National City has to offer.
0/10No AC, shared bathroom. Microwave is broken, safe is broken, fan is broken. I don’t think anyone here cares about the state of this suite. The Navy can do a lot better than this. I’ve never been to a barracks/NGIS this terrible.
The Rooms and the buildings they are in are older and a bit rustic, but are maintained well. The buildings themselves are spread over several areas along the main road of the dry side of the base. Stayed at Copp and Vesta Halls during the course of my 115 day stay for a school. Most rooms actually do not have air conditioning, rather there a ceiling fans, which is a downer. WiFi for the most part is good enough for HD streaming and gaming. Military personnel and their families on TAD/PCS orders and DOD contractors have priority for reservations over those wanting rooms for leisure purposes. You must book weeks or months in advance for leisure stays.
Its only day one of a 14 day stay. This has by far been my worst stay at a Navy Gateway in my Military Career. The Front Desk Employees are unprofessional, the room has an odor and the bed was lumpy. The heater does not work so I will have to go to Walmart and buy a space heater. The water is not hot, its more like lukewarm warm but you have to let it run for 5 mins just for it to get warm, so I guess I will have to shower at the fitness center or off base. The lock on the door is broken so I am sleeping in a room with an unlocked door. Just a total waste of the Governments money. Too tired to even go to the front office tonight but they will definitely hear from me tomorrow...I agree..I give this place a 1 out of 10...just terrible!
Lobby area was a but difficult to find without prior knowledge of where it was at. Rooms are split into groupings, some are reconditioned barracks some are reconditioned houses. The one I am staying in does not have AC or heat which I found to be an oddity, must be rough in the summer.
The staff are fantastic and incredibly caring. They always make sure the rooms are in peak condition every night. Plenty of space in each room and extremely comfortable beds.
Absolutely terrible..What kind of hotel doesnt have air conditioned rooms. Especially in california where its 80s and 90s all the time. Ants practically everywhere. And this..this is what cracks me up the most: You cant have people of opposite sex in your rooms?! What kind of shoddy ass hotel tells you who and who you cannot invite. Highly recommend skipping over this place.
Had a horrible experience. We checked in we were given our keys to our room on the 3rd floor with no elevator. We get there and the room wasnt available due to no toilet and they were going to paint it. We go back and they give us another room with no AC. We woke up in the middle of the night and to find several huge roaches crawling everywhere. Of course didnt sleep. As we checked out and cancelled our next night we told them that we shouldnt get charged for the night before since it was horrible and couldnt sleep. The lady said Im sorry but we need to charge you for the first night. Never again!
Cozy rooms with a spacious bed. Nice bathroom and TV. Very friendly and accommodating staff. Only thing missing is AC. Gets pretty hot in the rooms, especially on the 8th floor in the summer...
Stayed in Ford Hall, clean hotel and the housekeepers were awesome and very friendly. Only down side to Ford hall is the front desk is down the street and there is no elevator, so if youre on the 3rd floor you need to carry all of your luggage up the stairs.
They have nice furnitures, complimentary water, laundry, very comfy bed. Whats the catch? Well, the front desk clerk didnt even let us know @ check in that there wont be an AC in the room. I asked her why she didnt tell us, instead she offered us an extra fan lol.
No AC! Be prepared to roast at night. Oh, and opening the window introduces noise polution to include numerous train whistles all night. 70s furnishings to include a stained and skanky armchair complete with an oily headstain. Staff was very nice though.
No AC just heat, internet is spotty 43ping 4 download 3 upload. Dirty...and I mean dirty remote that doesnt work with TV. Not the best military hotel I have been at.
I checked in today for two weeks. Amenities clearly lists air conditioning. I went to the front desk to ask why its 80 degrees in my room. They laughed and said there is no air conditioning in the building. But there is a small desk fan to use.
Rooms are simple but well maintained. Walking distance to exchange. You can use the little electric scooters as well to get downtown. Not fancy but cheap.
This gateway inn is old and musty. The buildings are spread out over several blocks, making it difficult to find the building you may be in. However, this is the best hotel to stay in if you are participating in a school at the training support center. Its an easy eight minute walk from the inn, which can save an hour or more of travel through the crowded gates. Overall, convenience is 5*, service is 4*, and quality of the inn is 1*.
So I arrived at 2315 only to find the front desk shut down for the night and no ability to check-in. If some random maintenance person hadnt wandered by I would have been SOL for a room tonight.
No stars. Only put one because I had to check at least one to let me post. Forced to make reservations at NGIS. After traveling for 10 hours and finally finding somewhere to park and walking for 10 minutes to actually find the building (no signs on how to actually find the place that you can read from a car while driving) they said they didnt have any rooms with air conditioning. Waited over an hour in case someone checked out or didnt show up. Finally got a non availability and luckily found something within per diem close to the base. Just one more reason that we should not have to use NGIS for any reason. Completely unsatisfactory, had I known there wouldnt be a room available, I could have just booked a room somewhere and known where I was going before I left. Staff was very friendly, though.
Perfect location - close to everything. Room was clean - my only complaint was when I arrived at 3 pm my room was not ready for us.
Nice clean rooms, located right next to the training area. The staff was super friendly, and cant beat the price for the area, if you can stay here.
Amazing service and a welcoming staff. Something Im sure all the navy people could appreciate considering our usual way of life. No complaints, this is definitely a fine place to stay
Its okay if you need a place. You can probaby find something off around the same price with better beds, perks, and your own bathroom.
Comfy bed, nice furniture, got the mini fridge and microwave, and free laundry. Not bad for under $60/night. Its not very soundproof, though, and its the old school quad-style barracks which can get awkward.
Nice rooms, but the internet speeds are less than half of a megabyte... At their fastest. I literally cannot do anything on their internet. I would rather move back into the barracks for go wifi. And everyone knows how that is.
The staff were very good and attentive, but the facility was worn and needs upkeep. Great parking. Terrible traffic getting on and off base weekends make it gets less attractive to stay here.
Showers are tiny, 1/3 elevators usually working. No breakfast and no bar. Internet works 3/7 days. Definitely not worth the price.
You get what you pay for. I appreciate having a hotel at a low price, but it’s always hot in the rooms. The cleaning ladies & men are very nice.
In San Diego for school, staying at Donnelly Hall. First off, I have to share a bathroom. Ok, Im only a first class, Ill survive. My room is damp, smells like mildew, and I cant even change the temperature. The kicker though? I can hear the people use the rest room on the floor above me! Its like they are peeing on me. This is going to be a long two weeks.
Stayed here during our PCS to San Diego. Staff was very helpful. Rooms are dated but were clean. Cant beat the price.
No a/c, room is run down, screen was pushed out, cracks on the ceiling. Only good thing was bed was comfortable and internet was working.
As I was staying there an I was about to leave to go out I was a lady in an blue dress suit I think she was a supervisor she was like young I saw her yelling at one of the older employees there if I was the manager or head supervisor I would have fired that lady for abusing her power of Authority an there was five other people that were staying there just saw what happened I feel bad for the people that work there if that lady can’t stand older people who work hard then she should not be a supervisor
Bad customer service. One could clearly see that the desk clerk did not like her job. She did not address me, I was standing RIGHT THERE in front of her and she continued to tell the other front desk clerk, to tell me the answers to my questions she was not busy, just looking at her phone, for instance, Me: What time does the guest have to be out? Grumpy Desk Clerk: Tell her its on the paper she signed. See what i mean. Just rude. If you dont like your job, quit.
No Air conditioning in hot San Diego weather? Staying in an old, reconditioned barracks? Room furnishings worn and threadbare? At least they gave us a cup of noodles! Glad I only spent one night. For the $70 you pay here, you could get a room at the Navy lodge that has AC! Avoid this place unless you have absolutely no other choice.
Do not come here willingly. There is no air conditioning and it is hot as heck. All they have is a tiny little fan. They also have an ant infestation so ants climbed all over my bed and through my things.
My wife and I always checks in NGIS, after a two days flight from Asia, we arrived at the Ford Hall, C Bldg. 4 luggages between myself, which I had difficulty handling along with my wife, struggling to get to our unit including our ride who has his left side paralyzed due to his stroke several years ago. We were just being watched by the staff wearing blue utility uniforms. No one offered to assist, when we try to make contact for assistance, they just cassualy turns away acts as if they werent watching us the whole time. Otherwise, all good?
Ants everywhere including the bed when I checked in, large portion of the rooms have no a/c, and a fair amount of laundry machines are broken.
It an ok place to stay I only stay there before I go underway. My main issue is I call them to let them know I left my Fitbit in the room. She asked me where did you leave it exactly? I said on the nightstand but, when the housekeeper clean the room she/he will see it. So if its found in the bathroom and I said nightstand I dont get it back? Anyways she said can you come back I said no Im already on the ship she said well if the housekeeper find it than we will call you. I just said ok whatever. I know already Ima have to buy a new one which is sad because, I can tell already there is no integrity there
Not bad rooms.
Rooms are spacious. WiFi is fast. Rooms are mostly like barracks rooms. Comfortable beds, unlimited K-cups for coffee.
It is a great hotel for military and civilians alike. Though you will see quite a bit of active duty military, it is a good place to relax and be close to the beach and around the ships.
Rooms are very spacious and add a welcoming environment. The only complaint no would have would be the showers are a bit tight.
Stayed here while doing a 2 week class. Its decent...however there are no ac only an overhead fan. The price goes up EVERY year!!!
Bed bug infestation in my husbands room. Housekeeping staff stole clothes. Staff has been unbelievably unhelpful, rude, and hasnt solved a single problem.
Its a great hotel if you like ants, no AC, sharing a bathroom, no hot water, and terrible wifi. Hooyah!
Cramped rooms, rude cleaning staff, not super impressed. Stay at the lodge if you can, its about the same price and MUCH nicer.
Can NOT beat the price, especially considering this in San Diego
Staff was very helpful and adaptable to my situation...also was willing to take me in when I didnt belong there😏 Flying in from the east coast lost on the base here in Sandiego..looking for my proper place to be..patient detailed and professional experience 💪🏾
Good location, San Diego base is very nice. Room is clean, has good amenities, and runs at a good price. No complaints.
The rooms are pretty good, but the fact that you dont get AC is awful.
Great room and they have a kuerig! Wish they had A/C though. They have fans in the room, but it is a bit warm in the summer.
This place is disgusting. Saw three roaches in my two week stay. Get the Navy Lodge if possible.
Room was spacious. It was large enough for the group. The building was dated, needs a facelift. The Wi-Fi was spotty.
Decent rooms and service. Just got wish there was more counter space near the fridge to prepare meals.
These rooms are well kept. The reservation process was easy and fast. Would stay there again.
Book at Motel 6 first. At least they have A/C. Your accommodations includes a fan. Pass the A/C please hold the fan.BLG COPP🤨
Nice hotel with a great room setup especially if travelling with a group. The rooms were kept very clean.
Twice the size of the Geo-bachelors quarters in Bremerton Washington, queen bed, nice bathroom. The doors are irritating and I cant figure out how to turn the air down .
Friendly helpful staff. The rooms are clean and serviced daily. Free coffee and tea, close to the galley.
This location is perhaps the most outdated Ive visited. The staff was friendly 3 they offered great amenities but overall this place needs a major renovation.
Would not pay to stay here. No air conditioning or privacy, you are lucky if you get your own Bathroom.
Ok for the price (free for me). Have to walk 3 flights of stairs with two fifty pound sea bags. Card key did not work, so had to do a repeat performance.
Excellent facility. The Navy sure does know how to take care of its Sailors. Both Active and Retired. 👍🇺🇸🦅
Great price, especially for California, but some rooms only have a fan, no ac unit.
For $10 more I stayed in a real hotel and not a barracks room. At least they upgraded the bathroom sink and put in a Kureig coffemaker. 😂 👎😂👎😂
I had a shared bathroom but it was just like a hotel. Super friendly staff and exceptional front desk service!
Great service, nice rooms, comfortable bed but hot water is extremely limited
Obsolete barracks converted to inadequate housing for TDY personnel. What could gobwrong?
Great customer service from the front desk to the housekeeping. Great place to stay. Should have a kitchenette for guest
This please always take forever to answer the phone, the staff are sometimes rude. I hate how like almost never they dont know how to answer the phone. Great place to stay overall
Great location next to the beach. Rooms were very spacious and well designed.
Youre wifi, or the wifi i pay for is down. Not that it matters to you. Just figured Id let you and the front desk know.
Nice place for the price. If you want a room here you have to plan ahead, they are booked full most weekends if you plan on a room being open.
Always a great place to stay great value for the money
Good room with refrigerator and microwave and parking garage, walking distance to 24 hrs Nex convenience store and have housekeeping
Very nice hotel. Friendly staff... clean rooms, very reasonable. Such a welcome experience
Nice accomations. Ice machine. Laundry. TV. Not too expensive. Overall clean. Cant ask for more.
I was only dropping someone off, but I did go to the room. It was a nice private room with a shared bathroom with the room next door.
Dont be fooled. Make sure you know in advanced which bldg they are putting you up in. We got stuck in old barracks without A.C. and crappy key card readers.
Clean complex and friendly staff. Price hard to beat as well. Would definitely recommend staying here.
So far they are doing a lovely job of taking care of me and my room, being so close to water makes for a nice breeze on those hot San Diego days.
Very professional staff, mixed with a clean overall place. Makes for a fantastic and comfortable stay.
Great hotel for an exceptional price. I stayed in the Vesta building and it was one of the best NGIS Ive stayed in. Would recommend to anyone in the area.
Comfortable and convenient!!! The price makes up for the lack of ammennities. Great Guest Service, and House Keeping!! Top Notch!!! 😀🐬😁
Me and my wife stayed here for almost 2 months during my pcs the service is awesome but the cleaning staff during the morning are very loud speaking with each other disturbing our morning rest .......
Rooms are tight, but clean. Remote control is filthy. Its serviceable.
No ac nice staff internet is useable
Had a good impression of the place until a bug crawled across my face while laying on the bed. I was able to smack it off and kill it but whats up with that.
Found black mold in the closet in my last day. Looks like it has been painted over previously. Needs quite the overhaul to get any additional stars.
Rooms didnt have heating or cooling but not needed even in January. Rooms had what I needed... would use again.
Great customer service. Staff is friendly and rooms are always clean
Service is great, housekeeping awesome. It is located close to Every thing one needs.
They have big apartment like rooms availble whuch are cheap and awesome for big families.
Comfortable and well kept. However more expensive than the lodge on average for what you get
For some renovated barracks rooms it is not worth the price. I was shocked.
The facility isnt immaculate, but overall its very nice. Probably on par with a 2.5 star hotel.
Its been a great stay! Super nice custodians.
I dont know if the front desk people are trained to laugh at every joke you tell them, but they laughed at every joke I told them, so Im happy.
Room is small but sufficient and fairly clean. No significant issues.
Room setting a little too warm but everything else was good
There should be an option for no stars. This place is in need of a desperate upgrade. Carpet, bedding and furniture needs updating.
Amazing staff and service, very clean rooms and convenient too
Good rooms needs to be better sound proofed and Hagee a noise curfew
Converted barracks. Old and a little run down. No central lobby or any amenities. Many units do not have AC.
Prices used to be very low, from $25-$60 because it was a service provision. Now, the prices jumped 60-75% depending on where you go.
Awesome service. No A/C and no way to control the heat but the staff is wonderful.
The stay was wonderful. Good price and very quiet
Rooms are okay if you stay only a short time for Training, wouldnt recommend it for longer stays or holiday stays
The facility has adequate amenities for any duration of travel.
Good location but at the lower rates you share a restroom.
Great staff, nice rooms, good experience.
Avoid the NGIS in San Diego at all costs. Stay at the Navy Lodge if you can.
I like the Navy gateway inns and suites however this on does not have working air-conditioning
Good service, clean rooms with all the necessities.
WORST place ever. I cant believe they charge money for people to stay here.
Great place to stay short term but there are some rules that make the stay tedious.
Great room service. Always restock the coffee.
Good rates, wifi but no A/C
Rude staff, no AC during summer. Rather pay out of pocket off base
Room was clean, nice size bed.
Great lodging for Service Members! Close to downtown.
Dont get a room by the parking garage. Alarms going off all night long.
Nice people but building needs work. Residents are not quiet
Outstanding place to stay and location cant be beat.
Should create a standard for rooms... some have a kitchenette, some do not...
Most rooms dont have AC.
Hard to get rooms in there if you are not part of the mafia
Pretty decent, clean. Great location
Very nice Facilitys.
Stayed in a room with a shared bathroom and no ac. Ants everywhere.
Clean beds, clean rooms, overall comfy.
No water for the entire day. What the P.
Good standard non fancy hotel
Check in staff could benefit from more customer service training
Couldnt tell ya too much we werent allowed to go up according to our son.
Good service and clean rooms.
Good lol
Use your moneys worth at another hotel instead.
No ac inthe rooms only fans
It is a welcoming place helpful for those in the military
My favorite place for short stops while on travel.
No AC. Same usual awful customer service from entitled Navy wives.
Very modern and clean with great service.
Excellent beds, horrible showers, and no baths? Really?
Stayed with them on multiple occasions and have yet to have an issue.
Good service. Clean rooms
Certainly not the best in NGIS location around, but it does the job.
Hate the shared bathrooms, overall its good
Great place
Clean, friendly staff. A tad outdated.
Helpful, cheap, and on base. What more could you ask for?
Nice an cozy ..room for 1
3.6 (199 comments)
Review №1
2022-01-24This is not a bad place to stay if you are TDY to San Diego base. The rooms have a decent size refrigerator with a true freezer and microwave. It also comes with paper towels and a single cup coffee maker that they provide pods for. The rooms have a walk in closet and the bathrooms are a decent size. There is a lot of parking so you will not be without a spot unless you are in the main building that doesn’t seem to have enough parking. You are within walking distance of the dining facility which is a plus in the morning if you like to eat there or are stuck eating there (it is not a good dining option if you can afford to eat out). The staff keeps the rooms clean and are friendly.
Review №2
2022-05-16Understand I’m leisure travel but I feel like this should not happen. 1. Upon arrival was told A/C (policy is cancel reservation after 4pm would still charge you) so I drove 35 hours so it is what is. 2. Between the hours of 0600 -1200 could not get a hot shower at all. Called Office was told someone will come then told the maintenance man is lunch would be here after 1200. Now as Disabled Veteran this should not be happening to me or any person, sailor, army or soldier anywhere. Spending $100 a night some basic should be given to anyone and everyone. Sad I have to write this review but this what I experienced in COPP Hall.
Review №3
2022-02-08Good customer service. There are lots of cockroaches so keep your back zipped and off the ground. Right next to the beach so I imagine its hard to keep them away. When I say good customer service I speak of the maintenance guy. As soon as you call hes there in a matter of minutes to help you out.
Review №4
2022-05-02Rooms were outfitted with dated furniture, but was comfortable. Need to be about 56 for the shower, almost shipboard like. Cant be the price though. Cleaned the room daily, staff was friendly and courteous.
Review №5
2022-06-06Im going to this NGIS for BDOC and the reservation process has been horrendous thus far. Had to call multiple times just to speak to someone only to be put on hold almost as soon as they picked up. Was rushed off the phone after them taking my credit card, still waiting on them to email my booking confirmation after calling twice to that effect. Only reason I am staying here is because my schoolhouse is very close by. I will update with my in person experience when I get there.
Review №6
2022-03-19The person locked me out the bathroom twice and he was peeing on the toilet. Room had no heat. But the bed was comfortable
Review №7
2022-03-15Clean rooms, friendly staff. Key cards get wiped easily if they touch anything else in your wallet. Some rooms dont have AC, so ask to be sure.
Review №8
2022-04-21This place is dirty and hasn’t been remodeled in ages. It’s a series of run down former barracks rooms scattered all over the base.When the room key card fails it’s a long hike back to the front desk
Review №9
2022-04-11Rooms are essentially like Barracks rooms converted into hotel rooms. Navy Lodge is cheaper and has better front desk service.
Review №10
2021-11-16Room is old. NO AC IN ROOM. NO ELEVATOR IN BLDG. first walk into the room you smell the old. Lock is old feels insecure. Windows old and the window screen outside is broken which means while I open window bugs will come in. Well even though I didnt open window there are still bugs. I killed a spider and one with thousands feet. Just be good luck if you scared.