Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (53)
The help at Napa is above the norm any time that I go into NAPA Auto Parts I always get excellent help knowledgeable people I really do appreciate the effort that the people at Napa put in to help me with my request
Staff is rude, answering her iphone while on the phone with me. Laughing with her coworkers while im asking for parts. Then she doesnt know how to find what im looking for. NEVER AGAIN
Always have great parts, knowledgeable parts people and fair prices
The girl jasmine at counter is very helpful and very Knowledgeable about auto parts went out of her way to get me what I needed
Great customer service never had any problems with them
They are kind, knowledgeable and helpful to old ladies as well as to macho men. Also super efficient. The best.
Never again, went in for a battery jumper got the nastiest attitude. I asked for pricing and he rolled his eyes lol screw u dude Ill go elsewhere
Great place to get OEM parts instead of the garbage the other guys are selling. I wont buy parts for my old diesel anywhere else!
They didnt have what I needed but they were still really friendly and helpful
Lisa is awesome, always very knowledgeable about the parts she sells and is very honest and cute!
They have good prices, and a lot of things in stock
Nice staff and affordable parts
First time I visit this store, A+ on service. N
Always a good deal when you catch air filters on a good sale.
Nice store, a little pricey but well organized.
Great customer service. Cant be better than that!!!
Did a very good job for me when I pulled in there
Out of stock 😞
They did not care if they waiting on us or not. Very bad service
Looking for parts that frankencar go to Napa they have the knowledge
Very professional, kindand awesome service
Really nice guys working here! Helpful!
Always good to deal with
Had what I needed, no problems.
Always great service
Very knowledgable staff
Not open
Never have what you need..
Good people
Good parts
Love it
Nice and helpful
Helpful,and knowledgeable
A bit pricey
Great Employees
Great experience
My home store
Great
Parts same
Friendly
Transients
Napa auto parts have very good dependents and I know I recommend them is x Rober Laín in Bakersfield
All very vien
4.1 (53 comments)
Review №1
2022-07-21Great people working behind the counter. I was also surprised to find there prices to be lower than all the other local competitors.Way 2 Go NAPA!!
Review №2
2021-03-30Good partners to work with when I order from them but I think they can improve on order tracking and solid etas. But maybe having 1 person who only does commercial because its always someone different and most of the time they dont know whats going on with the order when someone else looks at it. Try adding notes to the order so whoever looks at it they can know whats going on.
Review №3
2021-11-12Purchased a battery online said would be in 2 days at store , call a day ahead to check on it to find out they never received it so ordered it again to find out it would be there the next morning , get to store and received terrible customer service person who charged me was very rude asked what I needed and was unaware they did not install batteries just sell them which was my bad on my part but , just because I asked a dumb question doesn’t mean to be rude to customers 🤷🏽♀️
Review №4
2021-08-15I had a part that I needed and couldnt get it at any of the other part stores in town. It wasnt available to even order. Napa had it first thing the next day. Another auto parts store suggested I go to a junk yard! This is your place for hard to find parts!! Thanks Napa!
Review №5
2022-08-11Polite staff and very helpful
Review №6
2017-09-07Great go to store for lots of automotive products including great customer service.
Review №7
2021-11-06Been here twice in the last 3 weeks on a Saturday both times they were closed even though the website says theyre open I would give it 0 stars if I could.
Review №8
2019-07-20Reported to Corporate Hopefully proper disciplinary action takes place....Honestly if I could leave a review that was less than 1 star I would . The worst experience I have had in a store in a long time. These 3 female employees were gossiping and giggling after I asked for a product they had hidden which should have been out in front. But the obnoxious annoying giggling was completely unprofessional and honestly thats not how you run a business. Its no wonder the place is always abandoned looking. I figured what the hey they deserve a chance but will never be returning.
Review №9
2018-05-17My battery was going bad after only three and a half years. I came into get it prorated. The woman that helped me was more than accommodating. She didnt demand an invoice from the original sale and just took me at my word on how old the battery was. They handed me the tools I needed to swap things out and I was out of there in less than 15 minutes. Ive spent plenty of time behind the counter at auto parts stores and I understand how busy thing can get. They are doing some fine juggling at this NAPA.
Review №10
2020-07-28Have to be some of the best parts sales people around.They go the extra mile to make sure you get what you need.Friendly and they sell quality.If you have to have it you cant beatNapa know how...