Wheelchair-accessible car park
Yes
Reinforced security
We got you covered
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Enhanced cleaning
Daily cleaning
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Conciergerie
We take care of you
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Uterque enim summo bono fruitur, id est voluptate.
Comments (199)
Great location. Friendly staff and relatively modern equipment and styling throughout = great vibe and workout.
Decent gym. Buy the year or year and a half memberships. They come out to 25 bucks and month.
The gym is fine. Its clean. But its near impossible to find a machine. Would not recommend. 24hr fitness downtown had much more availability.
Called ahead to check on parking. They said they offered validated parking but still had to pay. Then when I showed up they said I was supposed to call ahead and made me sit and wait. After waiting for ten minutes while watching the employees on their Instagram accounts, I asked again if I could go ahead and work out (since no one was going to talk to me about whatever they needed to talk to me about), they rolled their eyes and told me to go ahead.
8/25/19 Still only ONE linear leg press. One rope cable.Always packed. The restroom is Long Beach but at least you can do cardio on the way to take a leak if you make it. Update: Still only ONE linear leg press for the whole place and one rope cable. The calf machine is always broken
I just get in get out. Cardio machine usually need maintenance and a few strength machine also need it.
Huge facility! Friendly staff and very clean. So glad they had a pool and steeam room as well.
Today, I entered the gym and scanned the barcode on the mobile app for entry. After scanning my barcode, Janet immediately asked If I had my ID. I responded Why would I need my ID? Ive visited this location and countless other locations across the country without an issue. She then proceeds to tell me that its because there isnt a picture of me on file. I told her thats a complete lie, and showed her my phone which clearly showes a picture of me beneath the membership barcode in the LA Fitness mobile app.She shrugged her shoulders and proceeded to tell me how there wasnt one on her screen and demanded that I remove my mask to take a picture. Ive been visiting this location for months and shes personally checked me in numerous times before without incident. I told her that I didnt feel comfortable removing my mask and she said that I had to. Not once did she ask if I was vaccinated, take a temperature scan or anything to ensure the safety of other members before demanding that I remove my mask.The pandemic is NOT over! Nor does she know my health status. There is a new variant of COVID (The Delta Variant) that is making headlines worldwide thats more contagious than any other variant. The gym was full of people without masks which is fine for them, however I choose to protect myself by wearing a mask. No member should be forced to remove their mask while the pandemic is still going on. This happened at the most heavily trafficked area in the gym... The entrance! The entire time that she was demanding that I remove my mask.. she was wearing one to protect herself. Shes a complete JOKE!I found this situation deeply troubling and Im terminating my membership due to it. No one should have to compromise their health or deal with a rude and nasty operations manager.Ive personally witness her arogrant and nasty attitude towards other members but today was the last straw. This is Los Angeles... There are plenty of other gyms who appreciate members and respect their wishes to protect themselves.Theres a brand new gym downtown that everyone is talking about, so Ill take my business there. Besides ... This gym is small compared to the other LA Fitness Locations... Not to mention the Equipment is always broken, They still have not returned to regular hours and members have to deal with a nasty operations manager who foolishly thinks shes doing members a favor when LA Fitness is heavily in debt and needs every member they can get to stay afloat.
Management is the downfall of this gym. New gym or remodeled gym still the same problem. For instance, classes get canceled and they dont take the time to update the app or a simple freaking announcement at front. Getting to this gym is a nightmare, parking is chaos then you show up for your class but no. It got canceled. Yeah I canceled my membership too. BOOM
This Is The Best Gym That I know 😍 Good Job Guys .
06/28/2018 Ended my shoulder session earlier because of the smell of paint. Who was to smell paint while exercising. Come on ? The restroom are a 6 out of 10. Staff is 5 out of 10. Only ONE leg press for weights.
Absolute cesspit.I cancelled my membership last year on account that I wasnt going, and the only thing losing weight was my wallet every month in membership fees.I rejoined this past weekend. (They were offering a sweet deal via online registration.) Im filing this under forgot how bad it was till I entered back into the trenches. Same as I left. Numerous broken treadmills due to misuse by members stomping on them rather than running at speeds appropriate to their capacity. No one wiping equipment after using it--I dont care if sweat on it or not, wipe it!! This morning, trash all over near the cable equipment, and my favorite part of my workout today, was when the custodian swept a dirty paper towel on my foot without apologizing.And thats another thing I forgot about this dump; the staff are so rude. I remember last year I rearranged my schedule for a trainer who I was supposed to meet at noon but he had to reschedule for 5 pm instead. I came to the front desk (5 minutes early) and there he was, behind the desk, standing around doing nothing; telling me that Im early. I told him Id be up by the elliptical machine...never saw the dude. Never bother to come up, and disappeared when I came down looking for him. Complete joke.And, this evening, I get a voicemail from Charlie from LA Fitness to call him back. Called him back; put on hold for nearly 5 minutes.Even the members are slow and move at only two speeds: slug and slug in a coma. I mean, its a gym...move!!
I have been to many LA fitness locations, by far this is the most dirtiest one I have been to. I think the client who go to this gym are not very curious of the others. People use the weights and leave them all around. Paper used to wipe the benches all over the floor.In the other hand the management pay no mind to the place. Broken cable machines at least 4 that I noticed. Did not see one person cleaning, no one was walking around organizing the place. It was a mad house, very disappointing.Note to the management. You are providing a service. It’s your home, you let us the opportunity to come workout. When you see people leaving weights messy don’t be scared to ask them to put the weights back where they belong. Hope i get to work out in a more organized gym next time.
Terrible management. Specifically the morning manager, Janet. Extremely unfriendly and unwelcoming. Her front desk staff provided false information regarding a day pass, when I brought it up, Janet got aggressive and took it personal.The gym on the other hand looked decent, given covid protocols.
This is a small but very complete gym (without a swimming pool), the gym staff is very kind, right now in the middle of re-opening after pandemic closure they would work mon- fri since 6am until 8pm, sat and sun they cutted some hours, it is a very convenient location in dtla with public transit very close, you practically have the metro 7th center station in the basement, the gym is located in the shopping location the bloc la where you can find atm, stores, Starbucks and healthy places to dining, a huge and very relaxing plaza and it is awesome you have almost in one place, even in front of the gym you have a gnc store. I will give them 5 stars when. They open the restrooms and lockers
Are you even hiring!! I was a member at la fitness ( before they changed it from bailey’s fitness) the Zumba classes kicked my butt.
I shouldnt have to ask other customers to put their masks on. Within two hours of being reopened, people walking around without masks. Staff just looked at them then looked away. Great way to get gyms reclosed.
This is a 3 story LA Fitness. They have plenty of weights. I think they not doing classes right now because of Coronapocalypse. They have kind of a small 2 lane pool. I often get the pool to myself.
Want to renew but staff doesnt wear masks and there are no protocols for ensuring ventilation and space for the workout equipment. no point in getting gains if im just going to end up permanently damaging my lungs.
Brenda was super rude when I was checking in, I called and they said I didnt need to make an appointment with a guest pass and I got there and they said I did, there was not one machine that wasnt occupied, literally the worst gym Ive ever been to, planet fitness is terrible but LA fitness managed to hit an even lower low than Planet fitness...horrible location, service and attitudes
Best time to go is when they first open at 5:00 am .You get all the machines you want to use and not crowded good workout
Im a member here and I enjoy it because of its convenience but otherwise its really not great. The bathroom and lockers are ALWAYS filthy the TVs never work, and to top it off this LA fitness doesnt have all the normal amenities. Its frustrating.
Decent gym but gets crowded in the mornings and evenings. Weights are all over the place (but then it is the case at many LAF locations). There are only two squat machines which are hard to find unused. Some of the equipments are quite old and they don’t get replaced soon. Shower and locker room areas are average.
I dont know why I see a lot of complaints about this gym. Compared to other gyms in downtown LA, this one stands out as one of my favorites. Clean place, great people and even when there are no machines people let you work in. I tried this gym through their free week pass and I would recommend it if you want to try it for a month. If I would live near there and not at my university, I would definitely get a membership !
The gym is newer which is nice but the equipment isnt. Even worse is they are very slow to fix anything. They have 3 flat benches but one has been out since they opened in June.The facilities are not very well kept. It seems like no one is in charge of re-racking the weights at all ever as the dumbbell rack is a horrible mess at literally all times. Youll find random weights and dumbbells all over out of place which makes finding the weights you need difficult at times.If you go during the busy hours, youre basically screwed and forced to snipe equipment because they very clearly dont have enough for the amount of people there.I go around 7am and even then it can be hard to find an open rack.They dont have a sauna, which I was told was intentional to keep people from staying too long. I think thats a shame and it says a lot about the clubs mentality towards hospitality.If you can get in at the right time, you will be able to lift to your hearts delight bit otherwise I say stay away and find a smaller cheaper place.
This gym works well if you work downtown like I do. I use the treadmills a lot and theres usually a wait. There arent enough of them and 1 or 2 are always in repair. Locker room is tight, but works, and location is good for those living/working in South Park.
Since this is the only location covering the downtown market of the densely-populated city the entire franchise is named after, you would think the LA Fitness in DTLA would be decent. Not so much. Of all the locations I’ve ever been to, this one seems easily the smallest in size. Which is wild because it’s also extremely busy as you can imagine it would be in such a commercial area. The size of this gym and the amount of equipment they have doesn’t come close to meeting the demand for the area.To put it in perspective, I live within walking distance of here but this location is still a 3rd place resort for me, behind the ones all the way out in Alhambra and Mid-City. I go to LA Fitness 4-5 times a week and of those, I come to this location maybe 2-3 times a month. The time I spend driving to other parts of town is justified over the time I waste at this gym walking around waiting for machines or weights. The times when I’m too tired to drive and I think otherwise, I usually regret it as it leads to wasted time and/or leaving without having gotten my full workout.Other than that, my only gripe is that maintenance is underwhelming. All the machines are up now, but when a machine is down, it could be months before it gets repaired. Again, this is in spite of the fact that people are circling the floor like hawks trying to find machines they can use. Their front mini-lockers have had a sign on them for weeks saying they don’t have the key to reopen any of the lockers (I don’t know if they lost it maybe). But you would think they would have gotten the key remade, or ordered and installed new lockers by now. But right now, if you forget your code or if your locker jams, I guess you’re stuck paying for your own locksmith to open THEIR locker for you. Wifi is also down right now too. There is no cell/internet signal (in case you like to stream music while you workout) because The BLOC (plaza where it’s located), is technically underground. So you have to try and bum off what little wifi signal you can get from Macy’s or The BLOC.The only good thing about this location is that they have friendly staff. But then again, that’s not unique to this location.
Parking sucks..in a structure....even after ticket is validated, still had to pay. Limited machines...some only have one machine per body part. Made the workout lengthy.
Just got a membership there and I really like the place. 3 floors, a pool, and; my favorite, places to mediate. Not too expensive and a willing-to-help staff makes this gym a prime location for all your workout needs. Thats what I think, anyway. Teh
I just moved to DTLA from Huntington Beach and was happy to know that there is an LA Fitness 1/2 a mile from my apartment complex, since my apartment complex lacks a few machines that I need, and I already have an LA Fitness membership. I go this morning and was disappointed!! The machines are old and not well maintained. LA Fitness is constantly remodeling their other fitness centers, why are they leaving this one the way it is?! Don’t think I’ll be returning to this one unless it is remodeled and they bring in new machines that are up-to-date and work well.
Its a small gym with essential amenities. Has what I need for the price, I get a discount. It has a tiny two lane pool. No sauna or steam room. Machines are often broken for long periods. Dumbells are left around and often hard to find. But overall it isnt a bad gym.
My first gym membership and easily the worst gym I’ve ever been to. It’s not the employees fault. There are just too many people so it’s always packed and disorganized. Even at 5am when they open, there is always a line to get in. Also only 3 racks.
Terrible customer service. I went in hoping to receive a tour of the space and hear information about membership and private sessions. The young lady at the front desk wouldnt look up from her computer when I greeted her, and told me wait while while the sales person was finishing up a tour. I waited a while, and look around a bit. After some time I went back to the front desk and asked the young lady if she had any information or materioshe could provide on private sessions while I waited. She said, No, and the two people here who can give you info are busy. One is doing a fitness assessment, and the other person youre waiting for and theres three people ahead of you so it might be a while.I asked her why she didnt communicate before that there were 3 people ahead of me. She just said she was sorry and went back to her computer. At that point I left.I only have two stars because from what I saw the space looked clean and there was a lot of equipment. But they wont be receiving my business due to terrible customer service.
Nice facilities with new machines, free weights and cardio machines such as treadmills and ellipticals and bikes. Small 2 lane pool. Room for cycling classes and also group classes as well. Clean locker rooms and shower.Parking is located in the Bloc parking structure and is 2 hours with validation.Things that could be better: ventilation is poor and that is a key for any good gym, the machines dont have functioning tv stations and the layout is strange with multiple levelsOverall is a good gym for a quick workout in DTLA and would use it again.
Tried this gym for a week after ending my membership with Golds. Gym is pretty clean but the equipment are not strategically placed. No dry/wet sauna. Locker area is pleasant and clean with very good lighting. But,l the pool area didnt look fun and clean. Oh, I ended up going back to Golds dtla.
I visited the club about a week ago and experienced a toilet that would not flush.I understand electronics fail and these types of things happen periodically.I had to explain to a janitor at closing time that I’ve tried many times, but just couldn’t get the toilet to flush. I get the feeling that he deals with this exact issue far too often. I am going to revisit the club and see if it is fixed before I settle on the review.
One of the best 24 hours fitness in my book. Very clean. Never too crowded (except the classes, call ahead). Also at this one I dont get accosted by kooky-lou men. Teehee. All in all a great experience. Their childrens drop off service is great too. My daughter loves it.
I’m going to highlight the good and not so good about this place:Good:* It’s cheap and I live 5 blocks away* Paige and the rest of the guys are super nice and give a great service* Your membership includes cool classes like Zumba or indoor cycling* They have a poolNot so cool things:* It can get crowded even early in the morning!* When machines or anything else breaks down it takes a looong time to get them fixed. It happened with the pools heater (it was not nice to swim in cold water last November) or the elevator, which is malfunctioning every now and then and it’s slooooow as hell* can’t they do maintenance when it’s closed?* Showers can get crowded easily. So do the machines* In the afternoon/evening the environment can get a little hostile thanks to some macho men, but I guess that’s usual in gyms...
New machines, clean,ample locker rooms friendly staff. Validation for parking good for 1.5 hrs. Need to pull into parking structure and take elevator to P level. Gym will be on left hand side once you enter. Grandpa Jorge gives it a 7 out of 10 gym rating. Very packed with people.
Great Gym. Love the atmosphere. But Don’t park your bike here. It will get stolen. Like mine did. I had a pretty thick long bike lock on mine and parked it underneath parking structure in designated bike racks. I entered gym at 7pm. Staying an hour til closing at 8pm. Went down to bike racks. My bike was not there! So disappointing. I get it’s downtown LA. But geeez how in the hell does someone just patrol bike racks that are downstairs underneath where Valet parking is and are which bikes are stealable
I like that this LA Fitness is conveniently located in the heart of Downtown. This location is pretty small with a limited number of treadmills and weight machines. They get a lot of foot traffic from people who work and live in the area. The locker room is surprisingly clean and even has a steam and sauna room! They offer 2 hour free parking in the mall so if you get lazy and finish your workout early you can even do a little shopping.
Been coming to this gym for about a year since I started working in downtown. So convenient to come after work for a workout.. I never felt like I was getting a good workout with the equipment ( since Im sure I had no idea what I was doing) so I decided to give the classes they provide a chance. Best decision Ive made! Liz ( the Zumba instructor) is probably one of the best they have at this gym. Not only is her class always packed with regulars and new comers but it feels like one big party while working out. Ive lost over 20 pounds on just her 4 classes a week. She motivates you and pushes you to do your best for that hour. I have tried the other zumba classes but none of the instructors are involved with you the way Liz is. Instead they stand in front of the mirror staring at themselves dance, without caring to see if youre doing the moves correctly. So with that being said Im very upset to hear they will be taking away Lizs classes for someone that is a more realistic instructor. Being overweight myself this is very upsetting and just not okay. After her last class of teaching I will not be attending this gym.
I just left the gym pretty annoying. I have a membership since 2017, always had guests with me. I was walking with my husband today and the front desk said that I’m not allowed to have a guest. Which bring me to the manager, we were already thinking about make my husband a member (I’ve talked to some really nice girl at hollywood location) anyways the manager was pretty rude and explain in a vainly way how much wood be and such. I get more upset because I DIDNT HAVE TIME, and I just left. Called to Hollywood and again I had amazing host explaining everything.
Nothing like it was supposed to be.. I used to go to this gym before the recent construction, and its nothing like it was advertised to be after the construction. Its a lot smaller and cluttered, without some of the amenities that were supposedly planned. For the amount of people living in the DTLA area, this gym is way too small. Even at slow times, this place looks packed, cuz the facility is so tiny...
Its. Alright gym yeah people complain a lot, but I mean its not so bad its been two weeks and I feel great being there. Although they did steal some dude stuff so I would advice pack your clothes and leave anything important in your car or at home. Overall its an good gym
They maintain clean all time. Just they are busy sometime and have to wait to use equipments
HOMELESS USING THE BATHROOM????I enrolled to LA Fitness with the main purpose of using the pool for swimming. In order for members to get to the pool, we are obligated to go trough the women’s bathroom.Last Sunday when I entered the bathroom, I saw a homeless brushing her teeth, and she smelled really bad, making almost impossible to stay there. So I went swimming and when I left, I spoke to the front desk and asked why that homeless had to use a bathroom that is connected to the pool. I mean, with all the respect, if that person decides to go swimming I could contract several skin diseases!!!This is a very serious health matter.I was told by the front desk that the homeless is a member???? That she actually pays the membership? That’s very strange...Almost hard to believe.
This place is a dump. They have said renovations would be complete for over a year now. Wouldnt even step into the locker room/bathrooms. Disgusting, moldy, transient people. This location is enough to give the entire franchise a bad name. Staff is rude and until they gut this place both staff-wise as well as finally getting around to supposedly finishing their renovations, Equinox is well worth the extra money or Golds is not far either.
A very pristinely kept gym with various amenities, however, this place does have its problems. For starters the parking, the gym is located in downtown LA making it less attractive for those who have to commute here by car. Parking spaces can be very restrictive at peak hours and limited to 2 hours with validation.The facilities here are fairly new, however they are very small for the size of a community that is only growing like downtown LA. Peak hours are hectic to have a steady workout routine here because of the limited machines. Other gyms can have 2 of each type of machine. Not here, space is so limited that it means that often youll have several people waiting for you to finish your workout just to go immediately after you. This means therell probably be some interruptions during your exercise routines because youll probably have to wait for machines to be empty, especially for leg exercises.Moreover, Im noticing that almost all of the cardio equipment is salvaged. Now that in itself is not a problem, the problem is that many of the machines tend to be out of order very frequently. There’s also a very long line for some cardio machines during busy hours. Granted, all of the problems I listed pertain to the fact that peak hours can be frantic for such small gym. The staff are generally amiable and the facilities are very clean.
Probably the smallest, smelliest, and worst lay out of any LA Fitness Ive ever been to. Every time I visit downtown I come here and its always jam packed, not enough equipment and filthy dirty. Garbage on the floor, stains and dirt everywhere. The WiFi is basically useless. I really like LA Fitness, but this one is really terrible!
Just think of this we live in California the Nation Capital of Earthquakes and God forbid the next one is coming so who will put the Restrooms and Shower and Pool 4th Floors below ground ??????????????????????????????????????????? Whos idea was this while cars have 7 floors to park humans have to be underground in this gym !!! Thats a really really really bad design. This could be the best gym in California if the Sauna and Pool would be in the Top floor imagine the View !!!! Would be Amazing but instead they totally wasted that opportunity and put the gym underground. But in the plus side you get 2 hours Free parking in one of the most expensive parkings in the world $50 a Day because of the Sheraton hotel !!!! So if this is your gym enjoy it !!
The facility was dirty! Hand towels thrown all over the floor. Hand towels or wipes, whatever you want to call them were stuck all over the machines. Why arent there more garbage cans? Never again, one of the dirtiest gyms i have ever been in.
Its relatively clean as far as the equipment, running machines, and general pop areas. Bathrooms - do not use! Showers are ok but what do you expect with a bunch of guys in and out. But its cheap and close by so not bad.
Went inside here to work out, scanned my membership to get in and the. Was followed in into the locker room and asked to show my ID when I watched a group of guys come in with a basketball and only one of them scanned in. I don’t like to pull the race card but I’m mixed and the group of gentlemen were all white. I asked why they didn’t all have to scan to get in and the lady who wasn’t even standing there when they came in said she watched them scan in. I chuckled and said “ only the guy in the hat did but ok” and then she said she didn’t ask for my attitude and I was like I wasn’t even talking to you in the first place. Long story short I went and played basketball after my work out and told the guys what happened and they started laughing saying they never scan and come to find out two of the guys didn’t have memberships. Hilarious let me tell ya. I didn’t let it ruin my day and I didn’t cancel my membership because my home town La fitness has a awesome staff.
This is typical LA. But at the gym? Sad but I know they will be even more racists towards the customers now after all the bad reviews they will be receiving soon. I’ve only been here twice and the staff is stuck up and rude but I expect that in LA it’s the culture. I’ve tried talk to staff and they act like they don’t see or hear me. But after seeing how they treated Jim jones I know certain people are not welcome here and it not just typical stuck up Californians. They didn’t try to terminate my membership. But they treated me as if I didn’t matter. I didn’t complain because I knew I would have been treated the same way Jim was. He just had the courage to speak on it.
Great gym but just tough to get to if youre driving. The place is undergoing construction. This is not any fault of LA Fitness but removing a star because getting in and parking etc. is such a hassle right now. Hopefully itll be fixed soon.
Front desk staff is nice enough but in general, not a great place to workout. Small, overcrowded, and weights are never in the correct place. Biggest complaint is that when things are broken (machines, elevator, etc) for whatever reason it takes months for things to get fixed.
This gym has been completely remodeled but its got some big issues, including the cardio area where treadmills are is incredibly hot when the sun is out (which in LA is almost every day). The AC is severely in adequate for that area. Theres 3 level but you have to go down to the lowest level to use the restroom. There is no restroom on the 2nd or 3rd level. The paper towel is often out in the locker room and on the work out floor. The hand and shower soap is also often empty and on top of that it is watered down so much you dont even need to turn on the water to wash your hands, you can just turn on to rinse. If youre taking a shower you better take your own soap. Additionally, the restrooms are often filthy. Theres often paper towels and toilet paper all over the floor. Its mostly in the evenings but still also happens during the day. They need to have a system of patrolling the bathrooms hourly to be sure everything is tidy.
You’d think the *LA* Fitness at the heart of LA would be the crown jewel in the LA Fitness chain. Not so. It could be one of the worst. Even after it’s supposed renovation, there is tons of broken equipment (what little equipment there is), trash strewn about, personal trainers who run 20 min late and don’t apologize for it, and WiFi that barely works! I keep trying to give this location a chance but it’s a truly miserable experience.
I really like this gym. Its affordable for me and the staff are friendly productive and helpful in anyway they can be. NO BODY SHAMING. This place is great to start your path into a healthy lifestyle and weightloss!
Bathroom is downstairs and its just cramped spacewise. I liked it before the remodel years ago.
I really wish you guys would close later on the weekends. Im regretting the membership and considering UFC instead. Late night hours are so underrated and it sucks that LA Fitness doesnt have late night hours on the weekends. Its the only time I have available due to school/work. At least have Fri-Sun 10pm!!!! :( But this one is an ok gym overall lol. Its too small for a big a** city like Los Angeles but yeea ok yet here we are. (: PLEASE DO RECONSTRUCTION ON THIS GYM AND MAKE IT BIGGER/CLOSE LATER HOURS ON WEEKENDS, THANKS.
Ive been going to this gym since February of this year and I have had great workouts every time. EVERY. TIME.I have seen equipments that are scheduled for maintenance but I just switch to another alternative machine when that happens. And I have no issues at all. I guess these people clearly has no idea what theyre saying. LolI get what I pay for so I wont expect stellar facilities/amenities.People here are nice! Fellow members and the staff included.My only wish is....For you guys to stay open late! LolOther than that I am happy!Got my gainzzz bruh
Weights are never racked. The place is always crowded. Restrooms are always dirty, not sure if its only in the afternoons; Never been in the mornings. Not enough treadmills. Only good part is downstairs, where u stretch out and rooms for cycling, etc.
Nice LA fitness...the new club is a big improvement over the old one.Pros:- Waaay nicer, larger, and cleaner than the old club- 3 squat racks- Pool- Free 2 hour parking with validation in the newly remodeled Macys centerCons:- No basketball court- Very slow to fix equipment. One of the bench press benches has been missing for several months, leaving an unusable bench. Also the majority of the treadmill TVs do not function correctly. Either channels are not available, volume doesnt work, or the TV doesnt work at all.- As others have said, the area where the treadmills are gets really warm for several hours during the day when the sun is shining in the area. Blinds would be an easy fix. Or another A/C vent.
Newer LA fitness, but feels more like an express location given the size. Not a ton of machines to use, gets busy during rush hour. They do validate parking in the structure, although you have to go up several floors to get there.
Joined the gym 2 weeks ago and so far have had great experiences. Employees have been very helpful, I manage to get good timing when I go as I normally dont have to wait for any of the equipment that I need.
An unfortunate circumstance regarding 2 employees within the same day (The Bloc) helped me decide to give Gold’s Gym a shot. Over the years LA FITNESS has proven itself to be a top shelf club overall. Change is good. It’s been a great 25 years LAF. Gone but not forgotten. I will recommend LAF but with caution regarding customer service at LAF The Bloc. Onward.
Poor customer service not friendly people including employees management not good enough they dont have hot water very often not enough employees to clean !!!!!!! They need improvements in so many areas or they will loose customers ...I cant believe this i had to go back to this location because of the rain and guess what still NO HOT WATER ,LOL maybe its my bad luck ok,whatever management sucks here in this location, the locker room is a mess equipment out of order for longer than 3 months like #99012 the one for the squats, equipment dirty and need reupholstered for months whats going on in this location is it just because latin people dont complain or what ? we pay the same price or not ? o and the employees the more that they earned in there the more rude they are the only friendly and nice are the cleaning employees lol that sucks .
I have been coming for over a month and equipment used is out of service. They only have one piece of equipment and it’s not working. But you are charged without fail every month… HORRIBLE!!!
Came to try out a guest pass, that was emailed to me before my drive to the gym. I am new to the area, will be PCSing in a month and wanted to give it a try.I Showed up to activate my guest pass, with my out of state drivers license and military ID and was told by Rocio that she would not activate my guest pass. She said because my DL was out of state....no where in my email did it state this. I reminded her I am active duty, and I do not change my address...so said come back when Im actually living there.....why? Why would I come back to a place that is.not friendly or helpful? It was an all around bad experience.
Dont come here... go to the one in Hollywood.its my 1st time here in months, probably since last year and the construction is inconsiderate to a members expectations. Why would I come to a whole in the whale Gym with no Ventilation and proper Equipment? Why!LA Fitness is cool and been with them since 2011. Just this location should close and reopen when finish. They are just hurting their awesome quality by keep this one open.
This place is boo-boo. I use this gym as a last resort. Im more of a cardio man, treadmills is my thing & this place has 13 of them which 4 of them are out of service & it takes forever to get them repaired. Try to avoid this gym its no bueno in my opinion.
Just awful. Been going here about three months, so far there has been no hot water for the past TWO WEEKS. When asking when it will be fixed I just get a blank stare from reception with a I have no idea answer. Also I have seen several cockroaches in the showers. The bathroom is filthy and humid. Im very disappointed with the cheapness and extreme lack of professionalism from this club.
Teach your front desk personnel NOT to hang up on people in the middle of phone calls. It’s rude, unprofessional and reflects poorly on the LA fitness brand.
Honestly, This place is worse than just lifting a Cinder block. At least you dont get the troubles of their Employees watching you like a criminal on a Hunt. Besides that, Majority of their employees, were very Upfront with both my girlfriend, and my sister.Stating very disgusting and sexual things that were disturbing. I passed it off with my girlfriend (which she didnt take lightly, that Id allow that to happen) but when one of their employees said he wanted to quote on quote Watch her, tie her up, and have her open at all times I punched his lights out.Dont even get me started on the blatant racism to Black, Mexican, and Asian people...I swear in threw up as I left the facility.I called HR, but they were of absolutely no help.Im just glad it didnt ruin my family vacation.
I say for me its convenient especially when Im in the area, and the employees seemed nice when welcoming me to the gym, its a little constrained due to the construction but good atmosphere nonetheless, and my assessment with Adam was definitely educational on things I was unaware of. If you ever need a personal trainer, Adam is the guy.
Pretty sad to say, but this place has its flaws. The staff is a bit rude and it really stinks in there. Like worse than most gyms. Good equipment, but wouldnt come back here.
The place is a mess. Nobody wipes the equipment down after they use it. My favorite is when its packed and the treadmills have about 2 or 3 people on them just looking at their phones without a care about anyone wanting to get on it. Poorly staffed, undoubtedly because its poorly managed.
The mens restrooms and showers are ALWAYS filthy: dirty seat covers, toilet paper and used towels on the floor. Excrement often makes the restrooms unusable. Why cant they keep it clean? Watch you dont trip over weights as many macho types think they dont need to replace them on the racks. Why not enforce the rules? What is the problem with the management?
I went to this gym after paying $10 for parking on to be treated by 3 women who had no interest in there job sitting down and ignoring me only to find out later after I had scanned in that I needed to leave the gym as they were not allowing people with a newer membership such as my self in past 9pm. Stay away.
Now I love my light brown brothers and sisters ............but there is no racial versatility at this location.its run by latinos.no whites,no blacks or any other flavor.which is crazy because dtla is racially mixed. most likely management is hiring only relatives.this is a problem we have in dtla, the latinos are predjudice and they only hire their own people. if whites or blacks did this, they would get checked and would have to hire a token black or white.but at least they got rid of the fleas. if you take classes here, be prepared to excercise to only latino music. theyve watered down the hand soap and it doesnt clean anything. the place smells like other peoples sweat and breath,gross! on top of that, this location charges the most to join.noticed most of the good reviews on here are from latinos. so it may be a better experience if youre latino. if they want more stars, need to be less predjudice.I try to avoid this location. when I do go, Im in and out in no more than 20minutes.culver city and sepulveda location are much more classy.
I used to go there, but there was a guy in the front desk giving me a hard time, every time I went there... In it was only that gym, because I saw other people just going in without showing membership, app or without saying phone number. For me it was the opposite, the guy told me that I had want to go in the gym I had to eater show membership or use LA fitness app only, not other apps or my phone. Sucks
12/27/17 Worst customer service representative(s) of any gym Ive been to. All they did was pressure me to buy a membership without even letting me try the gym. I didnt know LA Fitness lowered itself to Planet Fitness standards.
Very clean gym. Theres usually an after-work rush, but thats expected for the location. Little known secret is the pool located at the basement level. 2 lanes, but perfect for a quick workout dip.
Great no more diabetes. ..
I called today Sept 20th Thursday LA Fitness & asked the front desk if Isaac will be coming as a substitute of Maria to teach Zumba at 8:35am & they confirmed YES! (I called twice just to make sure.) It is already 9:55am & no Isaac so a guy from the front desk came down & informed us that he cancelled last minute... That’s not fair! So unprofessional of Isaac to cancel last minute... I hope the manager would do something about it...
WELL IF I WAS A SECRET SHOPPER*suggesting this gym to family &friends;1-Ripped down 4 of the 6 showers curtains mens bathroom, replaced NO!!!..(going on 2weeks!)2-No consistent WiFi(connects&disconnects )constantly!!! Explaination nope.3-Cannot allow a handicapped associate to come try out place.. or take aSHOWER!!! DUE TO THE HANDICAPPED SHOWER HEAD& HOSE HAS BEEN RIPPED &TIED TOGETHER BY...some MEMBERS .....Has it been replaced or fixed NO!!! (GOING ON A MONTH)still pushed aside.4-Mens(grown men)... stalls are constantly bombarded with waded up fecal tissue paper in the corners, not in the toilet where its supposed to go!? When explained to staff ,its laughed at,or a look of surprise but continuing. Is it healthy & sanitary hmmm.???5-Constantly running out of paper towels,especially in the bathroom ...the demand out weighs the efforts to replenish (suggestions of a DysonWindBlade hands free dryer) was ignored. Would it save money ?6-Constantly running out of soap in showers,when not working or empty...some members correct this obstacle by breaking the dispenser*(I guess this is how the message is relayed to janitorial staff...which I feel sorry for WHAT THEY GO THROUGH ON A DAILY BASIS, MY COMPASSION BUILDS with grit teeth)7-Direct TV channels are VERY LIMITED*and as staff member said,because we dont have enough members, some are deleted...these are normal broadcast stations???)*Has anything... been done,Solutions,Signs,Emails,Notices to rectify these on going situations....NOPE...SO join and see the things that you witness that are passed by and laughed about day after day...**Photos of these occurrences. .no words,just proof.But YOU still .....pay the monthly, because these are the Benefits I assume ;-|
I like this gym because it provides a variety of gym equipment, plus it has a good swimming pool as well. Also, the place is kept clean, and I feel satisfied with the service they have.
That zumba class kicked my ****. Gym has an amazing $30 per month membership with access to all the classes as well.
Good afternoon my name is karla menjivar and this letter im making is regarding a beautiful and amazing zumba instructor lizbeth villeda not only does liz does intense amount of energy during each of her classes but she radiates with zumba love that stays true to the spirit of zumba motto. The smile that she spreads From ear to ear as she rocks each move is proof of her genuine enjoyment. Is truly contagious each class is filled with exited and eager women and men of all ages, looking to get a guarantee great workout while having fun. She is patient and encouraging to each class member, yet always remembers to give helpful safety pointers. Her stamina and light-hearted attitude make it easy and fun for every level of zumba fans. Love her so much she is just perfect.
It is my opinion that it require a major improvement for cleaness. Moreover, it would very nice, if we can educate members to share equipment rather than marking with towels on multiple equipment and preventing others from using.
Great place. Lots of machine to use. Free parking. The shower is clean. The staff is friendly. They have classes, and it has a nice pool.
My name is Diana and I want to talk about my excellent and wonderful zumba instructor Lizbeth Villeda from LA Fitness downtown LA.. she is the best!!! I love how she encourages us to work our bodies out!!! She is so inspirational because she has showed us that when you work for something you will get it for sure. She has come a long way with her weight and she knows how it feels to be big and the struggle that comes with it... she always tell us to see her as mirror and be strong, independent, warriors and healthy. I am so blessed to be her diva!! I have been taking her class for over a year. I have been so consistent and I can tell you she knows how to encourage me and show me that I can reach my goals with god family and friends help. She has even inspired me to become a zumba instructor. Her class is intense and thats what I like and enjoy because you get to sweat the fat out!! Besides being my zumba instructor she is my friend and I can assure you that she is a wonderful person. She has given me the courage to dance in front of people because I definitely never dance outside of my house or family parties. I am beyond proud and blessed to tell you that she is the best zumba instructor of Los Ángeles CA. If you want to join us come, dance and have fun in her class!!!Monday and Friday at 5:45pmTuesday and Thursday at 7:00pmSaturday at 9:45am
Couple of broke machine. I’ve already let the staff know as of 12/16/21.
A prime example of ableist mentality in design and management. Multiple pieces of equipment are difficult to access and the elevator is constantly out of service. Showers are also a little gross
Clean gym but small with terrible cell reception. If youre like me and need Spotify to workout I do not recommend this spot. Only 2hr parking validation.
I felt motivated regardless my slow body...Thank you for the enthusiasm. Ill be back tomorrow!
I go to about six different clubs no problems this one has no soap in ANY of its showers the majority of time also the worst parking.
A lot of equipment out of service. 👎🏽 I have to wait a long time to use the little good equipment that remains. I have to sign to use certain equipment. Yesterday I asked a staff member to help me and he told me to wait 5 minutes because he was busy on his cell phone texting Very rude.
Staff is lazy. Free weights are all over the place. Mask enforcement is sporadic at best.
They ask for a vaccination status. AVOID THIS LOCATION!!!!
Pros: Parking, Public Transit, every cardio machine has tv. They just remodeled i think in 2013 or so, fresh new look.Cons: weights never reracked, crowded, dirty, short 1.5hr parking at least for free
So crowded in the evening you can’t possibly hope to work out. Clean enough but overall a terrible experience. Way too small for the membership.
This place is new and clean but smells the damp of other peoples breath and humid of their body odor. Its nothing short of nasty when you think about it. The worst part is... It could be fixed but they refuse to circulate the air with fans.
Be aware of what you comment because they just might confront you with showing you what your review was lol .... although our opinions about a place is OUR opinion... Im thinking... they show and tell and read reviews and will actually look into who works out here and writes reviews about this location,.which is awkward if ya do (kinda like what Im doin right now lol) .... so if ya get looked at funny and have written a review on here or yelp... well... maybe its because of whatever youve written. I like that its convenient and thats about it. Certain trainers are koo :-) youll know it when u feel it.. Im kinda lost at this point..?... maybe itll be better when it expands. Cause its small for now.,and trainers...dont take all reviews so personally :-) its just peoples opinions.
This place those not has a sauna or a steam room and its smell and crowded , the machine are all taking by people as groups sometimes so no time to do your workout. It sucks I rather go to the one in Hollywood bl
Good central lo action, clean, and friendly. A little crowded in the morning and needs some more weights.
Management doesnt care about current members, always busy trying to singup new members but completely ignore current members and their needs. Constant cancellation of classes and Site Manager says, Not my problem.
Bad employees. horrible HR. Racial profiling. made me feel like i wasnt suppose to be there. Staffers talked inappropriately about women who worked out there. horrible place. i wish i could give this place no stars.
DO NOT GO TO THIS PLACE UNLESS YOU WANT TO BE SCAMMED BY PERSONAL TRAINER STEPHANIEthis place has stolen $360 from me and wont give it back despite me never agreeing to a contract and monthly renewals. this place is the absolute WORST. their employees are compulsive liarsDO NOT GO TO THIS LOCATION DO NOT GIVE THEM YOUR CARD INFORMATION. STAY FAR AWAY.
Watch out for hugo. he runs a bicycle class on tuesday at 6:45pm. he is a bully and wont challenge a real man. several people have seen him run up on, yelling waving his fists, and threaten to get physical with women working out in the bike room.this creepy needs to be stopped from attacking female clientele.
Not enough machines, the machines that are at this location are always broken. Downtown location needs to do better!
Its a decent gym but a big part of the problem is the patrons. I was surprised to find the free weights and barbells scattered all over and put back in the wrong places.
I worked on the streets LA Fitness is ideeli a good option for me as its close clean and friendly. I would recommend this place two people that are thinking about joining the gym.
I can get in my Italian suits that I had not been able to wear in almost 30 years
Restrooms are super dirty in the mens trash is plied up a mile high in the restroom stalls, equipment is busted or broken and they will not replace it or fix it, cable machines are missing basic clips to mack them usable
I love Lizbeth Villegas Zumba class. She is the best Zumba instructor at LA fitness she is kind with everyone and her dances are great for a good workout at the gym
Each person claims 4 different weights and 3 different machines on average so the overall experience is terrible compared to any other LA fitness I visited previously.
Its alright ....... small gym. Might look into other locations that has more equipment. Members dont re-rack their weights - ANNOYING!
This was the dirtiest gym i have ever entered. I am 66 years old and i have been in one gym after another. Who manages this place? Not impressed at all. What a dump.
This gym is really messy. I just give it two stars because staff is nice and machines works well
Clean and all the machines work.
The gym is fine, but gets crowded, parking is really difficult and WHY don’t they have towels??
New and improved then before love the pool has a good space to work out this gym is mostly for weight workout
The absolute worst gym ever. Smells like s*** almost impossible to find and no where near enough equipment. F*** this place.
I wanted to just tour the gy.lm and not sit down with them while they presure me and the desk person said you have to. I already knpw what they do and dont need that it wont help my decision and not letting me tour it will probably affect my decision.
Its not too bad. At all. But the wifi and reception for cellphone pretty bad.
It is difficult for the management to keep soap, security sheets and toilet tissue stocked. Treadmills have needed maintenance for the past 6 months.
Its a good gym but I personally dont like the lay out.
A well known celebrity was profiled at this gym by management. If they can do it to him, they can do it any regular Joe. Don’t workout here!
Its a nice gym, but the weight room is small and only a couple of machines
This gym sucks. It is always crowded and they dont have very many classes. The locker rooms are really gross.
No Steam Room, No Sauna, No Jacuzzi, Male Shower Room very small and the Swimming Pool very smal.
Really good equipment. Pretty clean. If they also provided towels, it would be great.
I have a friend who was there recently named Jim Jones he asked for a charger to charge his phone and was racially profiled and was lied on And kicked out of the gym he has been a member of the gym for over 3 years and they simply treated him like a outcast.
Wish I could give this place a 0 worst place ever no customer service, managers are terrible, rude, this is the worst location ever....needs to be shut down. Needs to learn the basics on how 2 Treat your customers that PAY to be members.
Not too good with customers and their needs and wants.
Depends on whos at front desk,can be rude to clients,with doing us a favor check-in ! Not the best equipment wise!
Worst la fitness Ive ever been to. the dumbells and other equipment are thrown everywhere at all times.
This is the downtown Los Angeles LA Fitness very well run always clean nice staffji
Not yet!
Often busy. Bathrooms are frequently filthy. The people who work out there are nice though.
Awesome new facility. Friendly staff. No sauna or Jacuzzi though
Good la fitness compared to others out there. Some people dont rerack weights, but overall its pretty good.
0 cleanliness LA fitness is becoming the worst gym
Terrible service. Jim is a legend and your employees need to learn some respect on how to treat their guests.
Love the location, employees suck!!! Rude as hell and they get pissed of when you decline their stupid trainer membership BS.
Too many people here.
The worst gym ever. No attachments anywhere. Dumbbells all over. Spit on the floor.. parking is limited.
It was nice and clean
Coolest an most affordable place to workout, get a massage and tan 24 hours.
MY #1 GYM..LA FITNESS..WHERE I GET THAT STRESS..GO AWAY..I LOVE IT...SO FRIENDLY..👌🏋️♀️
Cool that its at the BLOC a cool artsy mall downtown.
The in front guy is so rude (probably manager). He did not even make eye contact while taking with you. and dont listen when you talk. Feel so sad :(
What a complete dump of a gym. Most disgusting, overcrowded, worst-kept gym Ive ever visited.
Typical L.A. Fitness. No sauna, though. Pool is nice add.
Tiny. 60% of weights missing. Busy at 9pm with people sitting on machines on their phone. Dirty.
They have everything i need to stay fit and healthy. Trainers and staff are friendly and helpful
This place is nice I would of gave it a 5 star but the front lady at the desk has an attitude .
I was hung up on twice, after asking to speak to a manager. Rehire all staff the ones you have don’t care about their job.
Ppl on front not very helpful needs more customer service training I have might doubts about having my membership
Just seen how horrible you treat your guest on social media. I will never be coming here at all. Will share the word.
Always overcrowded, machines are constantly broken and no body seems to be able to put equipment back after using them.
Nice place great staff. More ameneties than most and decent prices and parking.
Nice place and its clean and friendly staff.
Good, but peak hours can make it difficult to find machines
This place smells so bad that I had to cancel my membership, but they gave me the run around and tried to make it hard to cancel so they can charge you.
Costumer service is very bad .Una muy mala experience withRocio and Ronaldo bad Attitude with the costumer latinos
I Tried to get my workout on here but had the strangest feeling like I was from Mars .
Used tampon in the pool today. Congealed grime on inside shower curtains:(
Worst employees I would never waste a sweat here, did my mans dirty, and employees have nasty attitudes!
Great location and service. Staff is very friendly and committed to support your goals.
The men bathroom is always disgustingly dirty. Trash on the floor, broken showers
Naw just seen the way ya conducted yourself with Jim. So here’s a big f you from the east coast !! LA FITNESS no more
Pool
Great customer service and quality equipment, very healthy atmosphere
Only giving this a 2 and not a 1 because I was slightly entertained by solving the puzzle of this gyms entrance.
My place for me time, working out to look good and feel good
I Walked into the weight room and walked right out. I wont say anymore because you got the idea!
Many Varieties of Rooms for Fitness Goals
Clean your restrooms if you want 5 stars.
I hate the fact that a lot of equipment is either defective, not working, or missing parts. Fix the crap
Very clean. Machines are new. Staff are great.
Its a great place to work out on a daily basis
Always clean facility and nice staff.
Horrible equipmentOld n dirty
Getting back into shape? Were going to need help getting there.
Nice gym, very clean.
3.4 (199 comments)
Review №1
2022-03-11If I could give this place 0 stars I would. DO NOT SIGN UP FOR THIS SCAM. I was in a car accident and cannot attend the gym for the next 6+ months. They put my account on a freeze for 3 and said that’s the longest they can do. So they’re trying to charge an injured person $250+ for personal training sessions I cannot attend. They are ignoring my calls and emails and attempting to charge my card 3 times a day. I sent them medical documents and I’m still being ignored and they’re still trying to charge me.Before my accident I was a very active person and saw myself using this gym for a full year at least. After the way they’ve handled this situation I will never be back and will recommend any other gym over this.Accidents can happen, although they seem to be unaware of this. Don’t let LA fitness scam you
Review №2
2022-03-25I actually like my DTLA location. The staff is the nicest LA Fitness staff I had and theyre really clean here. Its small but a good use of space.Only issue is that I originally signed up due to that 11pm closing time which has now become 10pm. Id appreciate if you gave your guest that extra hour back and keeping it that way.
Review №3
2022-06-04Water fountain has been broken for a month every time I ask they tell me they don’t know when it’s going to get fixed equipment stays broken for multiple weeks at a time other than that it’s all right. The staff doesn’t really care about you though. They mostly treat you like an enemy. Also the Wi-Fi never works literally. I’m giving one star to hopefully create change, but I doubt they care enough.
Review №4
2017-06-08Overall a nice gym, it looks very new and has lots of equipment. However, it is always really busy in the afternoon so you have to wait forever to use pretty much any machine. It also gets super dirty, the bathrooms smell disgusting.Their parking is also impossible to find, as it doesnt say LA Fitness anywhere - just so you know, they validate for 2 hours at the Bloc underground garage.
Review №5
2022-05-27Its okay, just wish they had a hot tub or a sauna, an what would really be nice if they had better classes an more frequent.
Review №6
2022-01-16Pool is too highly chlorinated and I feel unsafe for the human body. all my body hair fell off and my black suit turned lt. grey in 7 days of swimming.
Review №7
2017-12-10LA Fitness, Downtown Los Angeles, CaliforniaI have been coming to this gym for several weeks and for ME, I have had a pretty Good Workout Experience!I come out here mainly to use their Bikes, do Yoga and Zumba.In the pictures that I have provided, You can see ME with Carlos their Very Experienced Zumba Instructor who Really Makes You Work Hard!Yes, he is Quite Good and You will know for sure once You take his class!I want to personally Thank Carlos for taking pictures with ME back on Saturday, December 9, 2017.Sincerely yours,Howard Paul ShoreVisitorLifetime LA Fitness MemberExecutive, Volunteer Writer For Google And Tripadvisor Websites/HPS
Review №8
2022-03-30The manager *Alexandra Garcia* is beyond unprofessional! She lied about canceling my membership which caused me to be charged multiple times after “canceling” - When trying to communicate with her about the issue via phone several times .. she pretends to be on a conference call.
Review №9
2017-07-04The machine is not serviced, never lubricated, always broken maybe %20 machine. Too many people, they doesnt want to share machine, go to this gym just waiste time. Worst gym ever.
Review №10
2019-04-27Why manager has to be sending me emails about to renew my membership now intimidating if my membership will end at the end of June and its April 24? My membership allows me to go everywhere not exactly with this location that but the way its terrible no phone service, nobody repairs the machines and are just a few the place is small and claustrophobic and the front desk staff are terrible so I appreciate that they dont push with this kind of terminating mails its annoying I have 2 completely full months