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Phone: +1 714-630-7144
Site: https://www.kendonusa.com/
Opening hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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4.7 (137 comments)

Review №1

2022-01-25

I bought a two up Kendon Trailer and it was delivered just before Christmas. Looking back, the good reviews I read seems to be older models. The trailer had tape and protective material all over it. I noticed a few scratches when bringing off the truck but did not think it would be that big of a deal. After I removed all of the tape and packing materials in my garage it had several issues. Fenders bent, many scrapes, missing T bolts, dings. Kendon sent me replacement fenders and some paint. They also promised to give me $200 back and said the trailer will operate fine since I was concerned about using it. I was told there are not alignment adjustments that could be done. It took several emails (leaving messages for them does not get a response) and starting the process to have my credit card company do a chargeback before I was given the credit. I dont blame staff. Xavier seemed to be as helpful as he could be from what I could see.I also have called trying to get technical information about tire clearance from the fender frame. It only has 3/16 to 1/4 inch and I just want to make sure it is safe to operate. I always am sent to voicemail and who knows if I will get a call back since they never did on other items.The product still looks solid and I hope it works as promoted so I dont need to continue to deal with this company. I would not buy any product from them again and wish I had sent it back.Within moments of posting a bad review on Yelp they responded. Their customer service is a main reason why they get a 1 star. Food for thought. If someone at Kendon would start answering the phone for customer issues it may help prevent bad reviews. Once I ordered they have been consistent about not responding.

Review №2

2022-05-19

Kendon is what I believe American manufacturing is all about!!!! I just got back Into dirt bike riding. After purchasing two new dirt bikes I was on a budget to buy a trailer. I purchased a used Kendon UTV trailer. It needed new tires so I looked into what Kendon had to offer and found that I could purchase new rims with tires at a very reasonable price. When I got there I showed Javier my trailer and he made some suggestions. I ended up buying new LED lights, a wiring harness, and a lock. The prices I paid were better than if I purchased them from an aftermarket retailer. He downloaded maintenance information for me and taught me how to service the bearings and install the new wiring harness. Wow!!!!! For a trailer I didn’t even buy from him. I ended up accidentally bending one of the caster supports a few months later. I called to ask if they could recommend a welding shop to fix it. He told me they could fix it for me to just bring it down early and pick it up the same day. Not only did they weld it they painted the repaired parts and reinforced the casters because I had mounted some extra weight on the trailer that the trailer was not designed for. The price was so reasonable I was overjoyed. Everyone I came in contact with at kendon was happy, informative, and professional. The business was a buzz with activity and everyone there was working hard and genuinely happy. I have so much respect for what they are doing there and the quality of their product. Kendon trailers are not cheap but they are a huge value! If mine ever wears out I’ll buy another one, but I’m not sure it ever will.

Review №3

2017-03-16

After weeks and weeks of detailed research I finally decided on the Kendon BB207RU (Dual folding Motorcycle Trailer). It had all of the attributes that I wanted and even a few extra features that made it the perfect choice for me. I first attempted to locate the exact model locally in Central Florida but no one had one. I then phoned Kendon directly and was connected to Rich Siebert. As unbelievable as it sounded, he offered free shipping from California to my residence here in Florida--this was extremely impressive. I purchased/ordered the trailer on Thursday 02-Mar-2017. On Thursday 09-Mar-2017 the shipping company delivered the trailer directly to me. The entire week leading up to the delivery, Rich remained in constant contact with me. He provided various instruction documents and daily tracking status. Upon arrival, the trailer was in perfect condition and the trucking company set it down exactly where I requested it. Better yet, it only required minutes, not hours, of packaging removal, tire and tail light installation--I did it completely by myself. I am going to get the trailer plated prior to loading up 2 of my favorite bikes for a test and checkout. Overall, at this point in ownership, I am 100% satisfied with all aspects of the quality and customer service I have received. I would also highly recommend this product to a friend. I plan on writing a follow-up review once I have taken my first spring trip to the Blue Ridge Mountains.

Review №4

2022-07-27

Decided to pay more for USA made trailer instead of Chinese knockoff Tow- Smart. Great decision ! Had a couple of issues, blemish on rims and hitch lock, Javier took care of these issues immediately 👍

Review №5

2020-12-17

After weeks of trying to educate myself on motorcycle tow trailers I decided to go with the Kendo Go Series ride on trailer. Towing a 30k Harley had me a bit intimidated to say the least. Can I tow will the Subaru, can I hookup the electric, did I get the proper tow bar, can I ride up and back out myself. Just a few of the questions whirling in my head. I spoke with Javier more than a few times as well as emailed. Straight up professional every time. Even with some of my maybe more common sense questions. I have no hesitation recommending Kendon. You can see how easily it fits in my garage.

Review №6

2017-09-01

I just used my trailer for the 1st time so I cant say whether or not it will stand the test of durability over time but what I can say is that so far my experience has been positive. This week I pulled a couple of KTM 500s from Rock Hill, SC to Colorado Springs, CO using one of the special edition orange and black stand-up trailers (I did mention the bikes are KTMs hence the decision) and the little trailer performed great. When I got there my son helped me fold it up and stick it in the back of his single garage. The trailer and the two bikes take up about 10 ft of his single garage leaving plenty of room for other gear.

Review №7

2020-04-26

The build quality and attention to detail is outstanding! And so is customer service, especially Ryan. I have emailed questions on weekend evenings expecting an answer on Monday, but instead received an immediate reply. He also went way beyond normal effort to get my trailer delivered quickly.

Review №8

2018-10-09

Purchased a single standup ride-on trailer this summer (2018), new from the factory (deluxe model). Quick shipping, great experience with the company. Not inexpensive, but it works and works well. Ive towed about 1000 miles so far with bikes ranging from a 500-pound sport bike to 850-pound cruiser. Easy to load/unload, smooth trailering, easy to store. Recommended.

Review №9

2021-08-30

I needed a trailer to haul my golf cart behind my motorhome. I looked at several different options and almost bought a swivel tote trailer but then saw the Kendon Trailer website and stand up utility trailers. After further research and comparisons, I decided on the Kendon Stand up Utility Trailer.I called, spoke to Javier and placed an order for one. Took a couple of months to get, and a little pricey, but it is well worth the wait and and money spent. It is a beautiful very high quality and sturdy trailer. It is somewhat heavy and I need help standing it up, but it is nice that I can store it inside my garage up against the wall. Everywhere I take it, I get many compliments and inquirys about it. I have been very pleased with my trailer and customer service from Kendon Trailers! I highly recommend their trailers and lifts!

Review №10

2022-02-11

Great trailer - S L O W S E R V I C E.....I bought a trailer from a local dealer - with no ramps. (he lost them but gave me a great discount)I ordered ramps from Kendon in late November for a planned RV trip three and a half months away at that time. ---Paid Kendon...They were due Dec 15th.No messages, no confirmation email, no ramps on 12/15/21Called Kendon, they would check with FedEx and get back to me.No word from them.Called back in Jan 2022, they said that they would send new ramps.No word from Kendon.Called in early Feb., they said that they would send new ramps....AND they will be there by Feb 13th for you vacation trip....AND the would send confirmation.No word from Kendon.Called back on Feb 11th, they said that they would send new ramps.... here we are on the 11th of Feb - two days to go.No way, after about 100 days, that I will have my ramps in two days.Now, we have a trip planned in MAY...PLEASE SEND MY RAMPS...Great trailer by the way - well built - works just fine. I need those ramps to get my bike on it!!!