Jiffy Lube Multicare in Arroyo Grande
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Arroyo Grande, San Luis Obispo County, California, US
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Offerings
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Site: https://www.jiffylube.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:9AM–5PM
Jiffy Lube Multicare in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Jimena met me at the entrance to the shop with a tablet to take down my personal information. She told me the oil change was $89.00!! I told her that online, Jiffy Lube oil change was $69.00 and I had a $12.00 coupon on my computer. She said their price went up. I told her I will not pay it. One of the managers came out to me and told me he would see what he could do to help me out with the price. I left with a price of $62.56. Mike told me that I probably wasnt on the Jiffy Lube website. They just changed the price to $89.00 a couple of weeks ago. I reviewed my Invoice at home and saw 2 items they charged me for which I didnt agree to have done: THROTTLE MSCL SYN HM ENG TREAT $14.99 and TM9259 FUEL INJECTOR CLEANER $9.99. That is $24.98 over the price of an oil change. I also noticed they checked my tire pressure to be 35psi front and rear. They got that reading from the door panel for stock tires. I have custom over-size tires and wheels on my jeep, which take more psi than 35psi and also have Tire Pressure Monitoring System (TPMS) installed on my valve stems. In order to check the air pressure, you have to remove the TPMS with 2 special wrenches. So I called Mike and asked if they removed the TPMS on the tire valve stems to check the air? He asked the guy who would have done that and he told him he did not remove the TPMS from the valve stems to check the air pressure. I came in to Jiffy Lube to get an Oil Change, not a full vehicle service with additives. I am not a happy customer. Verlyn
These guys are the best! Amazing customer service, and very detailed & honest with their work. They caught issue with my car before it became a bigger problem, and ordered a needed part & had it repaired quickly. They also gave me the best deal possible. WAY above and beyond what you’d expect from an oil change service station!
Helpful staff.I was going on a 9hr drive and stopped to have them check my oil and other fluids. Since my regularly service was not for a few thousand more miles and a couple of months they happily checked everything out.Thank you JL for making my drive s little less stressful.
The service was great! The people are very nice, quick and efficient. I waited around 30 minutes for just a standard oil change so I was please at how fast it went. My only issue was how expensive it was! Just a standard oil change with synthetic oil was roughly $130. I’ve taken previous vehicles there before and have had the exact same service with synthetic oil and paid a little more than half that amount (same size vehicle). At any rate, I would still recommend because they were very good at what they did and treated me and my vehicle with respect. A+ service, slightly high prices, but worth it for the convenience and service quality.
NOTHING JIFFY ABOUT THIS PLACE. The staff are kind and friendly. They do not give you a list of services or cost. Even just for the oil change it took well over a. Hour. I needed a new serpentine belt, 4 hours later its still not done. The shop is closed now, my day the whole day was wasted. VALVOLINE ALL THE WAY plus they are cheaper, and faster across the board.
I was on a trip back from Big Sur with concerns about my tires and oil life. The crew was on point, they cleaned all the windshields and mirrors to help me see better. They were very thorough and even went out of their way to identify and replace a really bad tire, they drove 30mins away to get the tire. Thank you so much!
I had a great time with the professionals at Jiffy Lube! Explained everything I needed to know about the condition of my car and diagnosed several things that I will need to address very soon. Thorough, honest care and left me feeling very secure about caring for my vehicle !
It was such an unexpected experience to be on the road and get such great service. I haven’t seen this in a long time. Their staff were so friendly and fun to talk to. They did a complete check of the car and we’re very helpful but not pushy about any problems they found. They even told us about a great place to eat. They were great!!!!!
I also got a battery from then. They replaced my old one and I was set to go in record time. They shared with me what they did and what I didnt need for right now, which impressed me. Usually establishments try to sell you on things you dont need. I will differently return to them.
They answered my phone call promptly which I cant say for most car service places. Overall what stood out here is the friendliness especially from Ashley. I dont know much about cars but they were very accommodating and straightforward about pricing/what is absolutely necessary vs what is recommended. I got an oil change, tire rotation, and brake inspection an hour before closing. I like how you can drive through if you want and stay in the car, but the lobby is fine and the bathroom is nice, as is the outdoor waiting area. The waiting time was very short. Great work guys!
This was the best, most efficient group of people. Unfortunately, I have always been quite delinquent in getting my vehicles serviced in the past. This experience was so positive and carried so much bang for my buck that I will be at this particular Jiffy Lube as soon as my truck’s computer says it’s time from now on. These employees were so nice, and so professional that I plan to come with pizza and soft drinks for them the next time. Good going Jiffy Lube! Congratulations on hiring the right people and providing an exemplary service.
The whole team worked together checking and topping off all levels, replaced windshield wiper blades, changed the oil and also replaced the turn signal/brake light that I needed! Discussed brake pads and timing for replacement. Overall, I was confident that I was getting quality materials for a very reasonable price.
First visit was good. But My daughter took my car in to get the oil checked and fluids topped just a month after after the initial oil change. And she got charged for another oil change and sold wipers she didnt need. She spent $150.00 She didnt have to spend. I wish jiffy lube would have helped her with communication. We are really bummed with the sales service and not hearing what she really needed. You have my service record and with a minute of time your staff could have steered her in the right direction.
I went to get a vehicle inspection for Uber. The whole team was incredible. They communicated well together as well with myself. I was really impressed with their teamwork and level of professionalism. Although I didnt get my oil changed here ... I would recommend it just because of the high level of customer service and communication. Kudos Jiffy Team.
I’ve never had a bad experience with Jiffy Lube but this was the best. First time going to the Arroyo Grande location. They were prompt, professional, and educated me on the best solution without pushing a sale. A specific shout out to Ashley who was fantastic from start to finish.
Had a wonderful experience, they were very quick and helpful. I needed all new tires and I havent realized this because I only went for an oil change. But when they noticed they were dangerously low on tred they were able to get me an amazing deal on all 4 brand new tires. The staff was super friendly and helpful!
This fantastic team of workers performed like a high level pit crew at a Nascar race while they changed my oil, ran diagnostics on many of my cars systems, parts, etc., patiently answered my questions, and did so much more (customers gets an extensive, detailed readout/list of their work, checks, etc.) - all the while performing their duties very, very efficiently, professionally, warmly, and knowledgeably.Kudos to Jiffy Lube for rehabilitating their reputation and offering this wonderful service to our town; we are very lucky to have this wonderful alternative to local mechanics shops, which, unfortunately, in my experience this past year, have often resisted mask-wearing despite the obvious and sometimes vocal discomfort of their customers.Added bonus in the time of Covid: customers sit comfortably in their own cars the whole time, after they simply drive up to the line without an appointment.
The staff at Jiffy Lube were extremely kind, attentive and helpful. They took many precautions to limit any direct contact and they honored social distancing. The employees were all respectful and friendly and provided excellent service- both technically and in regards to customer service.
Confusing people didnt seem very interested in there job. Ive been a mechanic for over 40years and i know what Im talking about. They showed me the air filter said needed a new one it was still good I said no if i dont want synthetic oil i dont use it. Wont even put heaver oil in to help high mileage engines. No thanks
While the service at that moment in time was great, the overall experience was not.I came in for a basic oil change and left being told there was an additional issue. Came back a few days later to get that issue fixed and paid several hundred dollars. At the end of that issue being fixed, I was coincidently told that there was another issue they just found out about that was on the same side of the car where the repair was being done and that that would cost me almost $500 more dollars to fix.I took my car to get a second opinion and surely enough, the issue this jiffy lube wanted to charge me almost $500 for, was not an issue at all! And In fact the new noise I was hearing Only after the repair was due to some maneuvering Of parts that was done during the repair.While I am thankful for the service I received, I will not be going back to jiffy lube. I understand that mistakes are made and time are tough right now. But as a business, taking advantage of a customer just to make more money is NOT the way and completely unacceptable. Honesty and integrity go a long way. I don’t usually write out reviews but I am not happy about this and if I can save someone the headache and money to not go through this situation or something similar I will.
Very good customer service at this location.Under COVID restrictions customer stays in car during service and customer drives car into the bay where service is provided which I thought was a bit scary. They changed oil and checked tire treads which I knew were not good and recommended new tires. Gave only 4 stars because they wore masks but were closer than 6 ft during communication.
Had a few mins the other day and my truck was overdue for an oil change. Stopped in at Arroyo Grande Location and they got me right in. Very fast and professional. Hailey and Yesenia took good care of my truck and had me out in less than 30 min.Will be returning for next 3000 mile service. 👍👍
Haley was amazing with Customer Service and Sean was so very nice and there was another lady and gentlemen their names that I did not get and they were equally nice and professional. I was on my way to work with limited time and they got me in and out in record time while replacing all my light bulbs and washing all my windows. I love this Jiffy Lube in Arroyo Grande even though I live in Morro Bay I will make it a point to go back to them every time.
Best experience I’ve ever had with anything car related, despite it being done quickly and for a good industry standard price, the team at this jiffy is professional and extremely efficient. Gene and the team were really on every aspect of the oil change, pressure check, etc.. would highly recommend this jiffy
Everyone was very nice, while being extra careful during covid, everyone had masks on And kept distance. They also found an extra $20 coupon for me at check out. I’ve been bringing this car to them for the entire time it’s been in my family, when ever a service number comes on for anything, tire rotation, engine oil, Airfilter, oil change, brake light replacement, or whatever, it’s always easy to drive thru and get things taken care of fast and more affordable than the dealer.
I pulled up to jiffy lube with all the staff smiling and ready to help.. they explained the process of what they do and services they offer.. very friendly and knowledgeable, great customer service.. I will recommend jiffy lube as well as return for more services.. my family and I are new here, so it was very nice to be at a place with everyone so friendly and helpful 😊 thank you jiffy lube
WOW. I had a great experience this morning at AG Jiffy Lube. From Sandra helping me in the office to Ashley doing the work on my car. GO WOMEN, it was a great start to my day. Quick, efficient and I even had a hot cup of coffee while I waited. Thank you, I will be back!
Everyone I talked to was knowledgeable and friendly. I have no complaints, I left with my day brightened by their interactions even though I had one of those days where you go in for one thing and it turns out your car is falling apart at the seams and you have to fix it all. Haha. Overall very good experience.
Was there over 2 hrs and noticed 4 different Jiffy Lube employees wiping off the drivers side cab area of my truck. I know they clean your windows but this seemed weird / excessive. When I went to pay was told I have some good news / bad news Something broke and we got oil all over the side of your truck and the good news is you get a free car wash. Never told me what happened until it was time to pay as of course they held my keys. Them smearing oil into my trucks paint for an >hour and not telling me is criminal. If I could leave negative feedback I would, dont go to Central Coast Jiffy Lube...complete idiots.
I was met at my car by a young man with a face maskThey now talk to you through the passenger window. A nice young woman came up with a ipad, she was wearing gloves and face mask too. She found all my information and told me the price. All I had to do was walk away to my waiting husband’s car. We went home, got a call That car was done and when I went back all I had to do was get in my car and drive away ( I paid by credit card by phone).This was easy and safe. So glad I chose jiffy lube for my oil change!!
I went here the other day and they were unable to do my oil change because of a bad oil leak. They took the time to call a mechanic down the road to get a fixed right away. They didnt even charge me for the oil they put in to make sure I made it over there. Highly recommended.
Thank you to TIM NEUMAN!! We will see you soon at jiffy!My family is extremely picky about the people we trust with our vehicles and weve had a lot of bad experiences at jiffy lube and we got into a situation where we needed another person to check a vehicle for us and do a few major things on it. We werent entirely sure what to expect because weve had bad experiences at jiffy lube in arroyo grande before but we came across a gentleman named TIM NEUMAN and he is honestly the best person weve ever come across to help with our vehicles. He not only made us feel comfortable but he also treated us as if the vehicle was his own. he gave us honest and true opinions about what was and wasnt wrong with a vehicle and he didnt try to haggle us to pay more things and purchase things we didnt need to we felt like he truly cared about the condition of our vehicle and hes officially made friends with us for life! Thank you so much! We will be forever coming to jiffy lube as long as TIM is there to help us!
Be careful with Groupon vouchers. This place will only honor them if you are a new customer. The old read the fine print trick. They did give me a discount however to offset some of the cost. $50 voucher on an $80 synthetic oil change turned into $65. I feel cheated. Maybe I should go to another place as a new customer next time.
Excellence all roundClean covered outdoor seating area to wait while work being doneI was informed every step of the wayI was inform of cost, and advised on changing my car tyres which I certainly will do before months endMike.was excellent, and my filthy car was cleandI most certainly will pass this lovely local service to friendsThank you all.M M E.
Terrible and rude customer service. They also misdiagnosed my car after inspecting it and recommended I fix a problem I did not have. They also didnt notice I needed new front breaks. This is all because Uber forces its drivers to get a vehicle inspection at this place. Every-time I go here the management seems to change. Its an indication employees dont want to stay here. I highly recommend Beach Front Auto. Its one of the few honest auto shops in town apparently.
Had a groupon for an oil change or else I would have probably given up and gone elsewhere. Took what seemed like a ridiculously long time to get my car in and out. Everyone seemed courteous and professional enough, but the whole ordeal took way longer than I would have expected from a place with a name like jiffy lube.
**updated review**I used Groupon for jiffy lube and it was awesome and is the reason they got 2 stars. The jiffy lube has gone way down hill. They are slow and customer service has changed and is horrible. The person at the register should not be there or be the representative for jiffy lube. If you are going to go get an oil change there get the Groupon and be prepared to wait a minimum of an hour and a half. They didnt even open my door for me and just left the keys in the ignition.Was it a horrible experience? No was it a fantastic experience? No it was just getting my oil changed.
I dont know how you mess up an oil change.. My service engine soon light came on, was not reseted, its been 2 days since I got my oil change. I pull up to work to hear a ticking sound from my heads.. I check the oil..and its bone dry... You people could have blown my motor... Wow. Last time I go here!. If you other people were smart you wouldnt even try it!
Why does it take so long to have the counter salesman write you up? I dont care for the up sale of a coupon booklet. Glad to have found out the corporate office is in Texas did in the future I will find a local place or do it myself. Two bays and still over an hour for an oil change. Opposite of Jiffy, should be called Tardy Lube. Second time as well as my last time.
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4.6 (199 comments)
Review №1
2022-03-06The line was short and I was friendly greeted by Mike who not only got me exactly what I was looking for but recommended the premier package since that would be the same cost as my truck required extra oil anyway due to its large engine size.Some people may get leery about finding the right shop to service their vehicle as they fear aggressive sales tactics. That is not the case with this jiffy lube store.Mike rocks!My 2nd visit was just as nice. I enjoyed sitting at the patio table while waiting for my vehicles maintenance
Review №2
2022-04-09This is the best Jiffy Lube I’ve ever been to. I trust them over mechanics. The two managers are amazing. I think her name was Sandra that helped me last time and she is so kind professional and honest.
Review №3
2022-05-15I was in and out on a Saturday morning. There were 3 cars ahead of me but they wrapped them all up and still got me out within about 30 min. Everyone was very friendly and they did a through inspection on my car. They even topped off al my fluids and made sure my wiper fluid light and oil change light were both reset. The price was right, especially for the great service and the coupons they give you toward your next visit.
Review №4
2022-08-19I was in the area from out of town when my oil change light came on. As I was leaving the next morning for a six hour trip, I wanted to get the oil changed before I left town.I was waited on immediately by the service writer and very soon my car was being attended to by multiple employees. Service was great and everyone was friendly and professional.I would suggest Jiffy Lube to anyone needing to have their car serviced.
Review №5
2022-08-09My mom brings her car here for anything that might be wrong and they always do a great job! This time it was me who had to bring my car in and same service I observed when my mom came in. They asked about the filters and if I wanted them replaced. They did really great work and they’re the cheapest in town. At least I think so. Either way they are really cheap and great for annual check ups. Smog checks. Smaller stuff like that
Review №6
2022-06-17Highly recommend. The staff was friendly and efficient, they were not pushy and did not try to sell me on items that I did not need. I appreciated their detailed run-down of my vehicle and the items needed now and in the near future. Overall a great experience.
Review №7
2022-04-02I came here expecting basic oil change but was very impressed with how thoroughly they went over everything they checked. A good team at this place. Not the normal upsell push. Just suggested what was due for service, changed the oil and rotated tires. I’ll be taking my 3500 Cummings to them next. Left there thinking I should write a review.
Review №8
2022-08-18This was the best experience I’ve ever had with my vehicle, the entire staff was so accommodating and helpful. There was a gentleman by the name of Mike that was particularly helpful, clearly very experienced, and super patient! I will only come here from now on for my car services.
Review №9
2022-05-21Guys are very nice. Someone left a oil pan under the hood and they called me back to bring it in. They removed a skid plate to retrieve it. Spilled oil under. Had to clean up mess. I had some groceries that needed to be refrigerated. I threw them away. I rate them 1 star. 😡
Review №10
2022-04-20Unfortunately, I had a terrible experience here where one of the workers tried to scam me. I brought my car for an oil change and was told I had a leak that needed a very costly repair. I know nothing about cars so I almost went through with it and had them repair it because I was told it was a dangerous leak. Thankfully, I decided I would go and get a quote at another place first. They looked at my car and told me there is no leak and no evidence of there ever being one. They also told me Jiffy Lube frequently tries to take advantage of people who don’t know much about cars. I would not recommend doing any business with them and I will be reporting them to the Bureau of Automotive Repair.