No-contact delivery
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
They totally dont have the stuff in order theyve totally messed up my whole order I didnt get the burgers out supposed to got an extra burger that I wasnt supposed to bad customer service skills
Extreme sausage breakfast very good polite people professional business
Straight garbage, everything was just tossed in the back burger was everywhere, half cup of soda! What are very, not sure why I got that kind of treatment but, Im never coming back
This facility has some serious issues creating an extremely negative impression.• Grease is clearly visible on walls and floor• Unappetizing smells permeate the seating area• This fast food restaurant obviously (see attached photos) does not want families to order and consume their purchases in the seating are• This place does not allow customers to use the restrooms prior to ordering. This holds true even for families with children or adults with bladder issues. Keep in mind that this approach inviolate even when there is a long line
Didnt get my order right and forgot my jalapeno poppers
I give it 4 stars only because if you order food around 5am its freshly made and taste so good. The other times Ive came here and no good.
Always good food, and its a good thing because its usually the only place in town open at the hours I go!
Always not spoon for my coffee the food is exelent.
Cashier didnt know how to work the cash register. Then the people who get the food for you totally blew me off. There were 2 customers that got served before me & I had a small order & when I mentioned it to them the lady was so snoby & rude, I wont ever get food there again.
Love when I tell him to put extra lettuce in my tacos and they actually do.
Waited till we got to speaker after long wait to inform people nothing grilled was available
Terrible service the drive thru wouldnt give me salsa because she said she didnt have time to look for it in the back for my burrito and the next day I went with a $50 bill at 1230 lunchtime and she said they were too busy to make change i purchased $13 of food. So she had my food ready and instead threw it out instead of making me change.
Your employees do not xare about there jobs
.I have always loved it there. With one exception. I would like steamed vegetables and more variety. In season, Id love to see some peach pie. I never feel rushed. I can relax and enjoy my meal.😊
They made all my food quickly, and accurately. Was hot, tasted delicous, wrapped cleanly, and everything requested was in the bag. Great Job!
I appreciate my beverage given to me upon ordering And paying for my meal, or ask preference... I ordered 6 tacos for my guests, to receive my beverage 5 minutes later...bye the foods getting cold!
Its ok. Everything was slightly above room temperature and the tacos were stale. Disappointing.
They didnt do my burger right. The fries were cold. They take so long to prepare ur food eventhough u did a mobile order
2 tacos and a large chocolate milkshake cant beat it
I love late night food after a long drive home. Fresh hot fries good thick milkshakes how I like. Service was great the guy at the window asked if we had everything, we later four out we were missing a fry out Id the order. But he still gave us sauce thats we asked for no charge.
Staff was friendly and courteous but if you go here my suggestion is to drive through even if the line is long. There were lots of homeless inside with their belongings everywhere to the point where you could not walk through the aisles to get to the register. I would not have found a comfortable place to sit and eat even if I wanted to.
Very rarely make mistakes on orders here- please note my visits are generally between 10PM & 7AM. Always under staffed, plan for about a 10-15 min wait in the drive through on busy nights, like Fridays.
Have u tried the bacon & swiss buttery jack. Very good! Here lately the late night has been messing up my order tho. Twice now I have gotten something other than what I ordered.
The workers at this jack in box are so rude and don’t care about getting your order right. The lady at the drive thru had so much attitude while i was ordering and she charged me extra for one of my items. She also made it very uncomfortable. She never gave me a receipt and as i was waiting for it, she stood there starring at me waiting for me to leave. She said that’s it and continued to stand there and stare, rushing me. I was so uncomfortable that i just left. I was going to let it go. Until i got home and they messed up an entire order. The experience was over all terrible and the night shift workers are the worst. Not only did they charge me extra, but my order was a mess. Probably not going to come here from now on.
Nothing worse than going home with incomplete order!
I like this jack in box the best. Compared to all the others near by. Food always fresh. And never ruin out of condiments.employees are great.
For late night hunger, this is the best. The night crew here is great, always get it right, and quick. Unlike the J in the B on Paradise, this place rocks!
They took forever to get me the food I ordered, and when I got it the hash brown was still frozen. I then called to complain and they hung up on me. Not professional at all. The lady that was working drive thought had gloves on and cleaning things and then opened the door for a worker came back with same gloves on and got my food. You need to change your gloves you cross contaminated. I’m calling corporate on them
Fast service good food not to friendly but thats not what I was there for anyway!
Jack knows his burgers.Good to the last bite.(and j-in-the-b food doesnt taste like cardboard after the 3rd bite!).
Really dirty could have better customer service they say it is me to order but every time I come here the food is cold disappointing
👎👎👎👎👎👎👎Do not come to this jack in the box. I thought my be I could try them and give them one more chance but it was by far the worst mistake everrrrr!!! I asked that my tacos be fresh lady that looks like a dude said they will be. But they werent. The lettuce was soggy and tacos were cold. I try and called the store manager. She was so rude and try to tell me that she was recording the phone call. I was like good lady Im trying to tell you theres something wrong with your food. Never again. They lost my money. 👎
Who else is tired of getting stale fries and hour old cheese burgers? This place is not what it used to be. I ask for fresh fries for that reason and this lady right in front of me gives me the stale fries! Then lies telling me their fresh! My sons burger was sitting out there for God knows how long and its dry.. VERY DRY! AC broken, soda machine broken! If I could give it no stars I would
Very rude service.My Girlfriend visits this location often as it is close to her job n open during graveyard shifts. The last time she recieved Hash browns that were still frozen.. This time she ordered hash browns and mentioned that they were frozen the last time . The lady at drive thru then proceeded to tell my Gf that they were all out of hashbrowns. Only after hearing drive thru lady telling the cook in spanish that they were ok on them and to leave them out of order. Will not be visiting again and most definitely telling all friends n co workers to avoid this particular location
Staff were friendly, but the overall environment was quite ghastly. There was a distinctive odor that bombarded ones sense of smell. Emitting the smell of urine; among other less distinctive smells like body odor, and old gym socks, to say the least.
They are rude slow and sometimes they lock the door so only drive-thru wich is worse
This place is very slow and not like other fast food restaurant, although it has polite employees but that does not make up for the 20 minute wait
Its Jacks... I made that comment on the strength of being out and working 😉 this community . I have for 3 years plus . This Jacks too has been a staple in it as well as we transition into a 🆕 era in the Laloma / Airport area of Modesto will again be a proud stand up area .
This location almost always gets orders wrong. Its better just to order then and there.
The food is edible but not very good! The workers are friendly, just your food isnt very satisfying. I leave there feeling unsatisfied Everytime I eat there. You need to do something! Serve better, tastier food to people. 😑🍔 The coffees good.
Fresh tacos loved them
The service was more than proper, despite my hypertensive state, I was angry, annoyed, and feeling homicidal the day I bought a milkshake there. The staff obliged my needs, suggesting an Oreo milkshake because I wasnt feeling well, due to low moral, and radiation poisoning.The shake was like a hug, my tone was obviously hostile, without direction at staff, so the common understanding, and empathetic service proved strong for this U.S. marine veteran.
Worst Jack in the Box out of all Jack in the Boxes. Super ghetto, very trashy and dirty. You have to wait normally 5-10 minutes to order even if no one is ahead of you in line. The staff will pretend that they dont see you but will talk about you in Spanish (they think I dont know Spanish) even if you try to talk to them 80% of employees will just stand there looking through you like your a ghost or something.Food can be ok at times, but its often cold or your order is wrong. If you bring it to there attention it will take 5-10 minutes for them to acknowledge you that have something to say (ensuring all your food is cold) then they will argue with you about them getting the order wrong.And the manager likes to say alot of things with very rude undertones (like she thinks its slick to compliment you with a backhanded compliment where she also says something very rude to you).Only reason I go back is because as a disabled person who cant drive, sometimes my home runs out of food and this is the only eating establishment within walking distance.I was also threatened and told Im being watched by management. They also claimed my review is illegal to post and knew alot of personal information they wouldnt have known unless they were creeping on my social media profiles trolling me.
I made my order ask for no onions on my hamburger. I said it 3 times!!! So thinking that person who took my order understood NO onions, I get home n what was on my burger ONIONS I guess she didnt get it. This is not my first time this has happened at this specific place but I can say without a doubt my last, if it means going across town so be it. There is nothing more irritating when your hungry n your food is not what you. Order. It ruines the whole meal. I called so they can replace my burger talked to someone whom did not give their name explain to her she said to come back later that day I couldnt make it so went the day after n they said my name was not written down n nothing they do for me .
The food is always good and they are usually pretty fast getting orders out. Coupons make it really affordable.
Jack in the box always has some type of food to match my craving.
I would go here if u have more than 2 people guarantee you they will mess it up and we were the only ones in the drive thru
Good service, pretty fast considering it was the drive the drive thru...
Ok let me make clear the food is great and staff friendly, but when I open my window to order first thing we have was the second hand smog from the manager Ana smoking right next to the drive thru.Was disgusting for me and my kids.I ask the for her name so I know is Ana.
Its been a while since I went back to this Jack In The Box a few months back I found a hair on my hash brown I didnt say anything just asked for an exchange, and now yesterday the fountain drink was so dirty! It just had a big ball of syrup just hanging there it look gross! I didnt even dare to drink anything after that... This is horrible they need to learn how to clean or something.....
Their new pork belly sandwich is awesome only thing I would change is for them to toast or grill the roll so the sauce doesnt make it muddy. But the sandwich taste great.
Got to have their Oreo cookie milkshakes and theyre usually open 24 hours so I can get it anytime
Ordered large shake oreo and it was almost thawed out was not even cold but it was the worste oreo shake Ive ever had .
Eh. Not the best. Not the worst
A little concerned with the restroom cleanliness, floors were very greasy. Which ultimately means the same mop is being used to mop both food service areas as urinals. The young lady was kind enough to let us use it as we had not intended to purchase anything.
Cost more then any other fast food place not budget friendly
Makes you wait like 10-15 minutes just for 2 hamburger like really ? Fast food . Has to take order less then 5 minutes max
This is place is notorious for taking a very long time at the drive thru. I placed an order for a large meal but their soda machine wasn’t working so I had to settle for a tiny apple juice. Upon arriving home, I realized they gave me the wrong burger. I looked up the number online, but the number they have doesn’t work.
Good ol J-in-the-B. Any good fast food establishment can be assessed purely by the merit of their value menu and here you pretty much get what you pay for. Good ol greastastic-grub at a golly-G-good price. I can simply never say no to the tacos and the voice within that demands them.
Jumbo jacks with ranch are good. This particular one is a little ghetto cause of its location. For some reason a lot of Jack in the box restrooms seem outdated or something but the food taste just like any other Jack in the box.
Thank you Rosie for your kind customer service even during the hard times and covid we need more employees that are like you it even showed me I need to remember that when Im working also .thank you
10 mins. waiting in drive thru 2 cars ahead of me and the staff on duty 3 of them said it was busy, it wasnt it was slow
I stop at this location whenever Im coming home from my friends. I always get the 2 regular tacos and theyre always fresh.
I had the worst experience ever 05/03/2017They forgot to put our food in our bags i didnt make a big oh deal out of it i called and i told them what had happen . i told them i came home walking in this hot weather to not have my proper food i told them i can send someone with the recipe they said they were gonna check the cameras so i had to be there myself i go in and they start harrasing me telling me the food was there when its not ...i told them i came in cause you were gonna check the video then they say its case its to many bags .tell me what kind of customer service is JACK IN THE BOX offering. This happen in the city of Modesto CA JIB#502
The closest best food been there for ever when every one else left the area
I work at a different jack in the box but i have gone here and tbh i just dont like it there their rude take aling time w/ food mess up w/ the order plus u cant use the restroom unless u show a receipt AND u can only stay for 30mins even if u eating there and the dont even have napkins out u gotta ask for some amd they only give u like 2
Fast service, great people that work there! Used a coupon for their panini Buy one get one free! It was really good! Full of meat on fresh chiabata bread!
Didnt hate it, just wish my order was right the first time. Patience is a Virtue.
Its a great place I like to go their to eat.. and the service is great... I like the way the manager is shes a pretty nice person
The food was good, quick service but they forgot some of my food and I had to go back but the problem was fixed and I received free French fries, thank you
Fresh and hot food made to order
You want old greasy food that sat out then go here. They not only make you wait like its being made fresh, but food wasnt hot or fresh!
Always 5 star in my book.
Fast drive thru
Only drive thru open and they were super slow
I had a good experience visiting Jack in box food was fresh hot it waS great.
I LOVE their curly fries, and theres never a long wait.
Burgers 🍔 got smaller for some reason but they good
Service was o.k. this place could do a whole lot better if it wasnt for all the transients walking around
Food is eatable. Most of the time this location is out of ranch. Who eats jack tacos without ranch???
Good staff. Open late. Milkshakes and breakfast 24/7. No complaints. :)
I have always been satisfied with Jack in the box . I have had one problem and they fixed the problem and it has not happened again .thank youOh the problem was that they gave me someone elses order on drive threw .but they made that problem go away .
Fast good jamned togethet in 20 seconds. You get what you get.
Nice people good JB food that is served in a timely manner. One of the only fast food at a budget price within this square mile.
This place is a sad forgotten about place as far as cleanliness and maintenance go but hey atleast its like day program for the hangouts that loiter the place. Maybe it needs new ownership to turn it around. It needs Help......capitol H
Every single time I go to this jack in the box my order comes back wrong. Every time. Drive thru. Walk in. They just cant seem to get it right
Food was hot but this place always takes forever to get the drive thru moving!
This place sucks badd! If this is the one in Phoenix on McDowell,then they need to n trained to have good Customer Service... Cuz they sucked
Good costumer service
Orders right everytime, I frequent this location and never any problems. No cash payments late night though.
They were busy, but my order was correct and ready when I got to the window.
They finally have crew that get the order right everytime. the food is great
Again everything seems over priced for a13$an hour person. but when pressed for time and time is running out Ill stop in. service is quick
Open 24hrs Awesome
Good workers all right food but kinda crazy at night if your new watch your self
I purchased a spicy chicken sandwich wasnt spicy compared to Wendys.I been to this location about three times..
My order was perfect with extra onionsSweet tea was great not to much ice.
They will not make u a milkshake past ten pm
Managers do a good job, employees do a good service, alot of people just hanging around but I think Manager Alice does her job exceptionally well:)
Workers not very friendly and my food took forever they should offer some kind of appetizer or something while waiting if they are busy.
I ordered burger and shake, both arrived as ordered in a timely fashion. Good food!
COOL ATMOSPHERE,RESPECTFUL EMPLOYEES,ID RECOMMEND THIS PLACE TO MY FRIENDS AND FAMILY!!!!
Good food they usually busy have to wait a bit for food drive thru at least
No just no. This location is nasty the dinning area smells like urine and is completely torn up if you have to go to Jack in the box go to the other one thats a few blocks away on mchenry
Pretty good for fast food of all kinds
My grandson and I both got food poison do not go their bad mayonnaise.
They need people to be more friendly pay more attention to their job and stop giving the wrong order all the time
Egg rolls were not wrapped in bag instead all left open tacos dumped upside down
Jumbo Jacks, and teriyaki chicken bowl, are always fresh, steaming hot, and good, plus great service
Fairly fast service and fresh food. Friendly staff.
Very nice ladiesworking. They appeared to be asst. managers or managersVery polite and accommodating.
Yeah it was good I had french fries and a Coke it was good service and it was good food thank you
Was hungry...it was late...they were open.
Sue is the best!! Shes such a sweet person and makes you feel welcome.
Ultimate bacon cheeseburgers are The BEST!!
Cheddar bread is hard as tack rations
Not bad i would like to see the drive through entrance get re done
Guy workin yhe window tonight deserves a raise
This place is always clean there food is great so are there prices and they have great customer service
I love jack in box they have mountain dew there
Food is good when the order is taken correctly and Service would be a lot faster
Love the food menus even the value menus and drive their is great quick and fast
Best Jack in the box in town best service best food just the best all other Jack in the box should look to this one to learn how to do everything
Long line in drive thru. Messed up my order.
Waited 10 mins ordered , burger is sloppy an patty is paper thin, had regular fries in my curly fries, Ill be going to the one on oak Dale rd from now on
Food was very good they have a good breakfast platter staff was nice.
It took forever just to order. Then another century at the window. And all I ordered was two cokes!
Got an extreme sausage sandwich & it was extremely awesome! 😋 Hot & fresh.
It was okay but you always need to double check with these places cause they dont want to put all of your food in the bag
Usually quick and speedy hardly ever get my order wrong
Friendly drive thru TM. Hot food. Literally the best jack in box Ive been to when it comes to food, service, and speed.
Its food. Edible Good prices and the food is good. Breakfast is better the the arches in my opinion
Quick service but always has its hick ups it explains its self when going tru the service just go and find out but everything else is perfect 👌
Fast and hot even though there was among line in the drive through.
I dont care too much for Jack in the box but 24hour service,curtias and frei dly workers fast service
Horrible service, drink machine does not work, lots of flies and horrible taste of music not appropriate for children... dont come here
Gave us food. Then realized the milkshake machine was out (30min later) food was cold.
Fairly quick service with cheap food prices, the staff are friendly, inside restaurant is usually clean, exterior parking lot at times has minimal amount of paper trash present.
Just another Jack in the box. Drive thru waiting time is better than most other Jack in the box.
Food good as any Jack in the Box but slow workers .... Nice friendly but slow
Food was hot and tasty, girls that served our crew were great
Very poor quality chicken sandwich. Hardly any chicken.
Good food quick orders get your orders right
The food isnt prepared until u order it.
Good food but they are getting a bit high on the prices.
It was very clean and well taken care of. Staff was friendly and food was fresh.
Great place to eat. Employees are really friendly and professional.
Scariest Jack in the Box in the free world. Its really a homeless crackhead hangout disguised as a burger joint.Want to be interrogated? Ask to use the restroom.
Very clean and nice establishment and great customer service, food is great too
Seems like theyre milkshake machine always out 😒
Perfect
Omg their bacon cheeseburger is the best burger ever!
Its fast food what do you expect.
Well it just like any fast food they always forget something lol
Good food/forget my chicken strips though..😐
Good food.
Good food at the time. Not longer eating those carbs.
A favorite location for quality cheap food. Super tasty.
Quick. Fast service. Interesting drive-thru design. Easy communication
Services was lousy had to return twice for the sugar and creamer and the orange juice!
Waited to order for 15 mins, nobody acknowledge us. We had to go somewhere else.
Its consistently good
Good food not bad for a quick snack after work
Jack is always Jack. You know what Im saying?
The place has improved in its orders, no more mistakes
Good customer service and great accuracy on the orders
I was impressed by the actions corporate took to ensure exceptional service.
Order was incorrect and food was cold. Waited for a confusing visit with no courtesy
Employees not very friendly and dont pay attention to your order very well
I got a very good ultamite cheese burger there bomb try it
Curly fries and spicy chicken... The best super late night snack..
Love jack in the box worked at one when I was a kid
Great food at a great price
Good food 😊
Good food and good drive through service.
Foods good, but no more dollar menu.
Long wait rude service. Food here is not worth the hassle.
Dont go there anymore b**** orders are usually messed up and they close at 7 now
Open 24 hours is awesome for those who work graveyard
Freash
They messed up my order only once since Ive first went there witch was two years ago
Not the best customer service butt the food tastes good
Always good food and prompt service
Amazing manager, great fresh food
Dirty Scarry location, food tossed together, check if you use drive thru
The line are not to long.The order be correct.
Your egg rolls are great.
Good food always a night snack to do
Fast and friendly and clean food that is
3.7 (199 comments)
Review №1
2022-04-26Superb place to eat some good quality of food nearby.
Review №2
2022-08-20This Jack-n-Box is nothing but corrupt!!!! They charge you a ridiculous price,...and wont give re-fill s on drinks. They charge you for bags,...and 15¢ for what they call,... COVID-19 SANITATION. Just another tactic of getn your money. Shame on the 🏙️ City of San Francisco!!!!👎🏿👎🏿👎🏿
Review №3
2021-01-11Like a mediocre boy band whose song is excellent, the spicy chicken sandwich sings to me from the menu board. Here I am again in the drive-through looking at the menu and thinking, What looks appetizing today? The song that it sings is not a number 1 hit but in the fast food world of music its definitely in the top 10. Its been on the menu forever and yet every once in a while I want to hear it again. Its never going to be a gold record but I havent reached the point where I was tired of listening.
Review №4
2022-05-10I watched employee wipe her nose while making a shake. My food sat at window in drive thru while waiting for other food. So mine was cold and my husbands was hot.
Review №5
2022-03-27I am never coming here ever again!!! It was Friday 3/25/22 at around 11pm and The girl in the drive thru was very rude. She kept arguing with the customer in the front of me. I am not to sure what happened but I think she called the customer fat and she threw there food at them. They kept arguing with each other for awhile and the person was trying to get a manger but they didn’t have one at that time. I don’t think they should have that girl working there bc that is so unprofessional to discriminate a person for the way they look. NEVER EVER COMING HERE AGIAN.
Review №6
2022-08-19Chicken sandwich, add American cheese and double pickles. You can thank me later.Also the loaded tots are nice.Update: Still love Jack, after all these years. Ive changed my favorite to gluten free munchies meals as Ive gotten older and less tolerant to wheat. But its still tasty stuff.
Review №7
2021-09-04We decided to stop here on our way out of town, and half way down the freeway I found a curly hair in my food that I no for sure isnt mine, cause I have my hair braided back spoiled my whole meal🤢🤢🤮🤮!!
Review №8
2022-04-14Wonderful experience as always. Food as you can see is great ! Tasted amazing!! Service was outstanding as well.
Review №9
2022-04-20The cashier at the drive threw no longer has the grouchy short Mexican manager at the window making the visit a pleasant experience; however, the panhandlers continue to hang around.
Review №10
2021-07-30Literally been in line for 15 minutes after guy on the drive thru said hed be right with me and there is a full line of cars ahead of me that have been waiting as well. I know its a bad location but I never had a bad experience multiple times in a row. Its right down the street from my house but Im gonna start driving right past it to go to the downtown location. Worst service. In the time Ive wrote this Im still stuck at the speaker . I would put 0 starts if possible.