Delivery
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (199)
Do not order the tacos they are incredibly greasy
Good food always and the staff are amazing. Thank you for being open late #MOODY360TV recommended
I am not sure whats going on with this location, new employees or management ? Whatever it is the quality has gone terrible these past 3 times Ive been getting items swapped and replaced and the chicken is hard and inedible.. this used to be my favorite place to eat on weekends but no longer.
Lady with glasses that works at graveyard is the best! She is sincere and always appreciate her service! Oh and food is great!
They ran out of the mint oreo shake which was the one thing advertised and one thing I wanted. Had to opt for oreo shake. Overall ok drive-thru experience.
One of the girls there likes to make her rules on the coupons and when you use your debit card. She needs help. Sorry
My son & I typically dont stop at Jack-In-The-Box but we recently did because my son won some FREE TACOS at a Lakers Game he recently attended ( his Christmas gift experience wish was going to a Lakers Game ). My sweet son wanted to take me out for Tacos
Food is good, bread is DRY LIKE ALWAYS, SINCE JITB BEGAN...oh well. 4 stars only.
FAST Service for a busy mid day. They were all friendly and the spicy chicken was actually super tasty and fresh.
Jack in the Box food on its own is usually great but its actually only as good as the people cooking and serving it and the one on Arroyo in Pasadena could not get an order right if their lives depended on it. I can not tell you how many times weve gotten the wrong thing, things missing, less than 10 nuggets.. and todays putting ketchup on burgers we asked them not to.. its like, their cooks cant read English...…… its close to my house but Im honestly sick of driving back and getting attitude about asking them to fix the items I paid my hard earned money to purchase. Beware this one and go to another Jack in the Box.. youre thank me.
This is the worst Jack in the box in town. Whatever you do, don’t go. Customer service is blah
(Drive thru--8:33TL to get my meal on 1/10/22 1:15pm)Ordered the new Deluxe Spicy Cluck Meal.Didnt look anything like the photos. They never do! 🥴Chix was moist, crunchy and hot. Custom FFries ordered were perfect. Customer service: A 10 Polite, Courteous, Efficient and Xtra Naps upon request gladly provided. 🥰🐔
Always great, people are nice, food is always hot and the drive-through is usually pretty fast.The access to the place getting on and off the freeway is easier than it looks. Obey the signs! There is a no right turn on red sign and the Highway Patrol is right up the street.
Newly renovated. Employees are friendly. I like there offer to complete a short survey, less than 5 mins. After the survey, youll get a code and bring d receipt with the code provided and youll get free sandwich. Worth to try.
Inside dining section was closed and so we got in drive Thur with5 cars ahead we sat there for 15 minutes and no cars moved finally two cars ahead of us drove out of line we waited 5 more minutes we got out of line too.sobin 20 minutes the first car in line was still there
I like Jack in the Box but today I had the bad experience that my hamburger actually my chicken it wasnt cook good .. it was so hard and chewy I went and buy a jack spicy chicken and it was so nasty.. I didnt want to go back and put I complain because I have a baby at home...
They have changed Jacks food to the worst. To try and be better but end up worse
Was in drive through after my kids trained. The lady taking the order must hate her life. Her tone and attitude was not needed. I asked to speak with the manager and she was of no help. Manager gave me this speech on how she would not talk to me about employee information. I really dont care , just have someone else help me. She closed the window and would not take my order. So after waiting in line and getting an attitude from both, I have to thank technology. The future will soon be here and I wont have to put up with individuals like this.
Order always correct. Service Is fast.Very professional service.
The food we Freshly made.😋Did not compare AT ALL!To the Jack in the box inSan Fernando.(They use expired baconIn their Breakfast Crescent.This is why I never returned atSan Fernando Jack in the box in 2yrs.The jack in the box in sylmarOn foothill and Hubbard is okThey are fresh.Like yours in Pasadena.)I had a great experience in the pasadena.
No carbonated drinks available.Ran out if some food products.On Memorial Day.
Damn customer service was fast. Food is always fresh.
All chicken items we ordered were way overcooked. No taste whatsoever. Seasoned curly fries has no seasoning. Very disappointing!!
Breakfast is always good there. Especially in an area all other restaurants stop making breakfast after 11am.Always friendly service.
The food was fine, just like other jack in the box but this branch will NEVER give you salsa. They always say theyre out or just wont include it. Its weird
Cleanish bathroom. Strange sounds. Tap would not shut off.... Lack of maintenance makes one wonder what goes on in the kitchen. I didnt risk it.
Got my munchies after the concert. Super yummy 😋!!!
The manager at this particular Jack in the box was very rude did not acknowledge me whatsoever as well as give me a dirty luck I thought as if she could’ve done something to my food. And the customers in the food service industry you should know how to please a client or at least acknowledge them. I would not recommend all the other staff is amazing but the manager just unfortunately killed her reputation for me.
I went there today08/27 I ordered the number 15. Chicken nuggets with curly fries6 tacos extra sauce and a 7 piece jalapeños. When I got to my hound in Chatsworth a 30 minute drive I had no jalapeños and none of the tacos had the extra sauce I requested. My whole meal was ruined 12 dollars down the drain
Best prices out of all the franchise Jack in the boxes, and the staff is amazingly friendly! They go out of their way to make sure the customers get exactly what they want. Love this Jack in the Box. The one in Alhambra on Las Tunas not so much
DNF for service. Waited in line in the drive through for 7 minutes and moved forward by only one car length. There were about 6 cars in front of me. As the parking lot filled up behind me, I decided to make my escape before my car was physically trapped in the line. The people behind me were inspired and also started leaving. Multiplying out this rate of service... If you want to spend 42 minutes queuing in your car, this is the fast food for you. Other than that, go somewhere else.
I normally leave this specific Jack in the box with no problems but the last time I was here my food kinda cold and their breakfast chicken sandwich ingredients were not fresh you could tell that the items have been in storage and in the freezer for too long, look at that cheese, just not appetizing.
Friendly staff, weird drive thru set up
I really dont know what is changing here but the have become extremely slow and constantly mess up my orders. Im sad because this one is near my house but I shouldnt be sitting in the line waiting for over 15min for the rep to have an attitude and claim the system is down. Not okay
Slowest Jack in the Box in town. There’s always a long line of cars. Short staffed?
I have been going to this Jack in the box for years. I can say I have been there at different times of the day and evening l. They are pretty friendly the drive through moves at a good pace. I can say order are usually correct which and my eyes is important when youre on the go. It great for it you hitting the freeway are just getting off the freeway it has the convince for you on that aspect. Food away freshly made.
Really unhappy!!! Ordered biscuit cheddar with sausage and one with bacon. Very disappointed!!!!! Biscuits were cold, cheese was cold. Just made for a miserable meal.
I dont usually do reviews unless I have really pleasant experiences, but I dread going to this location. The customer service is consistently horrible when go. Im not the type of person to complain to the employees about my food order, so I try to befriend them by being pleasant in their presence and hope that would change their attitude to me on one occasion. I dont wish anyone to lose their job but just to give feedback on providing more pleasant experiences. It would make my food taste better to me :).
Highly dislike this Jack in the Box, terrible customer service. They had forgotten our second medium curly fries. Once we came back to ask for the missing curly fries, the same drive thru worker (patty) had given us regular medium fries when we specifically said medium curly fries.
Always messing up my order. Missing one item or giving me the wrong items altogether. They need me management or something cause nothing is being done about the mistakes.
Walk in service quick, food typical of fast food i.e. fairly fresh, filling & quite edible tho not so healthy. Easy frwy access & parking. Drive thru much longer lines than ordering take out.
Went there 5/30/2021. Fries were cold and tasted like they were made several days prior to my visit. The breakfast sandwiches I got were also cold, the croissants were soggy on the bottom and rock hard on top. Sent an email to customer service, was told I would be contacted, yet nobody ever reached out.
Jack in the box is a long lived western united states burger restaurant. They have many selections of burgers. They also do shakes and fries as well as breakfast. The food is great as well as the prices. They also generally have great customer service.
Guys! This is fast food and I was perfectly adequate. I dont buy the hype of all the commercials, but I still like their simple teriyaki chicken bowl in a pinch simply because I perceive it as being much healthier than just burgers, fried jalapeno poppers, etc. if youre going to Jack in the box, you know what youre getting and theres something good about that.
This is probably like the 4th time out of 4 times that I order jack in the box on postmates. They ALWAYS forget an item or they never include sauce. DO NOT ORDER POSTMATES FROM HERE I PROMISE YOU THEY WILL FORGET AN ITEM. Jack in the box. Please review the order before sending it out. It is always the one in Altadena!
You cant really go wrong w/Jack. You know exactly what to expect. HOWEVER, REMEMBER TO CHECK Ur order BEFORE you drive off!!! They ALWAYS seem to forget to put an item or two in ur (drive-thru) order.
The graveyard shift lady on drive thru is very rude. Also they messed up on my order. I was really upset because I was looking forward to eating what I ordered and when I got home it was not what I wanted so I didnt eat anything.
Stopped by two days ago but made the mistake of coming at peak lunch time. The drive thru was packed. But hey - when you just want a Jumbo Jack - youll wait in line for it.
I walked in through the door and 2 employees saw me and surprised me. I ordered a something quad burger with some secret sauce and I just took one bite and fell in love with this burger. Id recommend this burger to all 192,384 friends and family members. Jack in the box on Windsor and the 210 freeway near Altadena and La Canada is 2 thumbs up with a Z formation?!!!! 💓💞💗
Sad...only way to describe this place. Waited 15min in drive thru for cold tacos that hadnt seen heat since it was brought into existence. Sad!!!
Should not even get one star it was 5:00 pm and they would not let me in even though I was wearing my mask to place an order (only cars) I was very hungry and traveled to the highway patrol office for nothing as they had just closed. My blood sugar levels were dropping.
This place has no good costumer service, they are very bad at making the guest happy. I ordered the butter jack cheese and it came with nothing but bacon, meat cheese and a bun when I asked them to add a great leaf and a tomato to the burger, I spoke with the manager on the phone and told her how they got my order wrong after the fact that I paid 7.49 dollars for my combo and that I was not satisfied, she rudely hung up in my face and did nothing about it! Horrible service, I would recommend a different location, Ive had multiple bad experiences.
This Jack in the Box is by far the worst loca t ion I have ever been to. They are so rude. I went here for the last time yesterday to find they were closed at 5pm. We had to use the drive thru. I explained we wanted to eat there but we would just eat in the parking lot. I asked if we could get a refill before getting back on the road and the manager smirked and said Not for you people. Then laughed and made a gesture that referenced my sexual orientation. Now the old me would have thrown my drink in her face but The adult, mature me simply took my order and moved on. Now I may not be the drink throwing youngster I used to be, but I am not without an alternative solution. So I am reaching out to my fellow bloggers to warn you about unfair inappropriate treatment at this Jack in the Box. I Dont think asking for the refill was too our of line considering that the lobby was closed and the main reason we went were the refills. She didnt need to be all extra with her response who actually was not the one I asked just happened to be within earshot when I asked the cashier. I WILL NEVER go here again. Good job management...good job.
Fast service, good food
Maybe because was first thing in the morning about 6 am that the store was not as expected, parking area was full of trash, so I think of two possibilities 1) Racoons ransacked the trash cans in the parking lot area2) customers late at night forgot about the proper way of discard their trash and leftovers and no employee seek to notice this.Inside the store it was empty they just opened the doors at 6:00am sitting area was ok but the kitchen was running kind of slow, for just a couple of cars in the drive thru and one guy asking for a cup of coffee and me that order a breakfast sandwich it was close to 7 minutes.... maybe defeating the purpose of the meaning fast-food. In general no 🌟 in my review this time ,I like Jack in the Box above all the other competition but at times like this you really wish things were better.
Stopped by to grab some breakfast on our way to San Diego. We asked for a Grand breakfast, 1 bacon, egg and cheese croissant and 1 egg and sausage croissant. Worse breakfast EVER! Everything was cold and tasteless! Usually sausages have a lot of flavor....my croissant tasted like paper! The pancakes in the Grand breakfast were stale. We ended up stopping at the following gasoline station to buy food! We should have just gone to McDonalds like we had originally planned!
I enjoy the crunch tacos I love it
Never busy but still EXTREMELY SLOW with making order(s) even with 6 people behind the counter. Soda machine usually empty and restraunt floor often dirty.In need of Improvement
This is a nice little Jack in the box located just off the 210 freeway. It makes a good bathroom and lunch stop. However, the bathrooms are small and in disrepair and sometimes not very clean. The restaurant is sorta your average fast food Jack in the box restaurant. During lunch, the tables are sometimes left dirty. So if you dont mind wiping the table off yourself with napkins or something, its not a big deal. Over all, its your average fast food restaurant.
This Jack in the Box is clean, not very crowded, a little too modern for my taste. Convenient exit from tha 210 freeway.I had the new grill onions havarty hamburger, sorry too sweet, and flavor less, will not order again.Will keep my favorite.... ultimately cheeseburger, with or without bacon. Yum!
Very disgusted.! Just got an old dried out chicken sandwiche. It was stale and disgusting. I have pictures to upload if I had the option. Also curly fries tasted like onion as if they didn’t clean out their oil that they fry their onion rings. This is not the first time I get stale food from this location. This time it was really bad that I couldn’t chew it!
Service was great. I had the Swiss buttery Jack. It was awful. Probably the worst cheeseburger I have ever eaten. I usually like Jacks food so I dont mind his prices that much, but I was completely robbed on this meal. Truly disappointed!
Listen, I like Jack In The Box and Ive been going here for breakfast recently but three out of three times they screwed up my burrito order including cheese two out of three times when I ordered no cheese. Yesterday was just a horrible day for me after consuming their processed cheese sauce and paying for it the rest of the day with gastrointestinal trouble. I think Ill head to Del Taco today.
Im in love with their tacos❤ and I tried a teriyaki bowl for the first time. It was ok..just a lil too sweet for me..maybe the next time I order one I will have them put the sauce on the side.
Easy location to access just off the 210 between Pasadena and La Cañada Flintridge. Tasty food. A little difficult to hear at the drive thru intercom, but service was fast and friendly.
Great variety and value!
2 stars because good service buy food was horrible. Tacos soggy and rubbery, chicken sandwich was nasty. It was like the chicken sandwiches you get at gas station, pattie all hard and over cooked. Curly fries were all scraps. The size large fries had two curly fries and the rest was just little bits. I tried the new hash box or whatever its called was 😝 gross. All the cheese was in a big lump in the corner of the box has brown was hard. Jack you let me down man.
I swear tonight was the best and friendliest services Ive ever gotten at a jack n the box dont know the girls name who helped me but I went around 12-30sunday morning well what some might consider Saturday night
Well, its a fast food restaurant so not much to say here. Place is not in the best area but theyve got drive thru, theyre open 24 hours, and is in a convenient location - its near the Muir baseball/soccer fields and close to the freeway.
It was okay service was terrible overall ok
A good place to eat if youre coming back from the trail thats up ahead where bike riders and hikers entertain themselves. Usually not super packed and they do have a bathroom can drive through
Excellent fast food, I had the chicken strips and a burger. Good prices and good food. Just dont eat here too much or youll get fat.
Those are 4-fast food stars. This is nothing special. Its just like every Jack in the box youve been I to except its pretty well kept and clean.
Good food for a quick bite when youre on the road, right off the freeway. And the Cashier was very polite, Gave me more sauce then I needed so it was nice.👍
Jack n a box nothing special cool for latenight food i guess when there is no where else to go but definitely not recommended and if u ho at night food is usually cold ftom sitting out all day no bueno unless u r starving coming from a club r something
The food I had no problems with it was quite good. Ketchup! You have to beg for ketchup from a busy counter. No other place to get it. Ask for all condiments and napkins when ordering.
I likeed the double fish sandwich combo. Tasty and affordable. Only $5. Plus tax of course. A good deal for a fair price. It is what it is.
It was very great wonderful service and wow very yummy # 11 it was the bomb.
I just want to let you know do not go to this place if your intentions AR to be seated in their dining area at 6 a.m. Jasmine needs to find a new job or learn how to read a clock cuz she doesnt know how to open the doors at 6 a.m. she was rude and on her phone the whole time total disrespect
Love their specials - makes for a very reasonable meal. Was great to see how this one built around a grand old tree in the center of their parking lot.
For a Jack In the Box In Pasadena this one is by far better than the one on Lake real talk 5 stars for a Jack in the Box keep up the good work and the worker Nicole since I was young brought good service
Food took forever
Poor customer service here, manager walk right by without greeting customers, where has customer service gone?
Cool service...you know its fresh because the line in the drive thru is always long. But service is pretty fast...
Good Jack In the Box even though they forget aome stuff in orders when you use drive thru. Has happened several times. Now I always check before driving off the lot.
Service can be slow especially when more than two people are ordering, due to only one person at the front taking orders
There is an employee that I guess is part of the management team black girl with glasses long wig black who never smiles and seems to get up on the wrong side of the bed. Speaks to you with an attitude..not appreciated..
If your in a hurry and craving a burger 🍔 then tgis is the place. Excellent variety of foods available. They over do it sometimes with the mayo or dressings they put on burgers. Overall ok
Typical fast food fare. Theres a drive thru that makes getting your food easier & faster. Window staff has always been friendly & personable
Visited this location for years and Ive always had a good experience. They really go out of their way if you have any custom orders.
Its a Jack in Box. The best bad tacos ever.
Its a nice place, the staff is friendly, they once forgot my milkshake. No big deal. Good food
I got the chicken cluck it made me sick it was not a good experience
I usually get a sourdough jack combo here. They hardly ever mess up my order and are very curteous here. Conveniently located just off the 210 freeway.
IMO was good several years ago used to eat here every night after work just not the same
Based on the other reviews I went on a good day! The restaurant was clean, service was great and they got our orders right. Party of twelve.
Love the customer service here. Food is always fresh and quick. Clean inside and outside.
This is a 24 /7 dine in and drive tru store location, very quiet fast service and no people outside bothering you or asking something from you.. pretty decent parking too.
I didnt eat there, it was a Pit Stop. The restaurant was clean. Especially the bathroom.
Not my favorite fast food but they had a killer mango iced tea that I will go back for, and decent restrooms.
Good food, stay that way...hot & fresh.
The food was good no surprises I like JBox. But the access is less than ideal.
Strong competitor to McDonalds. Great menu variety. ANY SELECTION served ANYTIME of the day. THATS a GREAT service option.
Quick efficient order fulfillment and theyre open 24/7 right next to the 210 freeway entrance & exit @ Windsor. The dine in is also open 24/ 7
Food is great but staff attitude is ugly. Whoever hired them dont like their job that they apply for
For a Marriott, I expected a bit more high end luxury and elegance. To me, this was a step above a Holiday Inn.
Was surprised when i ordered an egg and cheese biscuit, they fried the egg instead of scrambing it. I guess since it was around 11 p.m., they mustve thought i wouldnt care. I Do!
The voice came through the drive thru speaker was SO Happy & nice . It put me y a good mood..THANKS YOU TO jACKS
Always stop here on my way home. Service is good. Standard JIB food. Never a problem here.
I like Jack in the Box it was clean they were efficient they were very nice had a pleasant meal there thank you
Food was cold and crusty , and my fries were few almost nothing!
Finally they got my order right!!!😂 Now Ill definitely go back
Good food express
Fries were cold
Food was nasty. Fries cold and I asked for fresh cook food
Good service and food , the manager during the day is so beautiful! The Latina one , just saying!
They cook your order fresh and fast.
Drive thru attendant gave a very condescending attitude
Theres this rude heavy set lady who works the midnight shift most of the time and I love to get onion rings and for the last couple of months Ive gone there there is always hair in my food every single time , I call to make a complaint and they never answer there phones they say they are always unavailable they need a lot of work
Aint gonna lie! Jack in the box tacos are good! Especially sourdough burgers minus the mayo
No sitting just pick up
Did not give what I ordered when I got home found out called manager she told me to come back but it was too late and I needed to get my grandkids fed. not good
Good place. The lady who took our order was extremely nice. Very profesional.
I love their chicken sandwitch and curly fries.
Not bad, but not great either. Just OK for me nothing to rant and rave about.
It was something wrong with my order, I ordered a tacos 2for a 1dollar and it wasnt good I eat all the time and always good but no today
Line is short. Theyll make the burger the way you want. So happy about that.
Amazing customer service and the chicken strips were sooooo good💖💖💖💖
Manager Liz made sure my kids meal was allergen free and made sure it was fresh
I visited this place in Altadena California lines werent that long but the girl forgot to put my chicken strips in thats what did not make this trip so pleasure
Its fast food. Its quick and thank God its always hot.jack in the box is the best
Is out of box in ,some states, it seems to be a more popular place out west.
Give one star couse I still got my food n my coffee but I got ther and one door was locked place duty they not organized you have to ask for everything n wait to long for your food ..
Food is good but they can never get the orders right.
Havent been there for a while now but the food and SERVICE WAS GREAT!!!!
Service was slow that morning. However; their focus seemed.to be on filling drive through orders first.
It was decent but the fries were burnt. The burger was a bit too tangy.
Service was very very slow and then they forgot to give me an item I ordered and paid for I had to go back for it.
Its a very good place to eat when youre at break at work.
Slow! And thats the best thing you can say about this place.
Didnt have to get out of my car to get food. Major plus! Tacos are great!
Got s combo meal, burger was good, fried were fair, coke wasnt good
Stop here, clean, safe, shady, and friendly. Wait to stop here if you must pull off the freeway.
It was good bit I think they can improve the food preparation time... But still ok.
Very professionally managed locationYou can tell workers are happy, service is great.
Very Slow took forever to get our food. Will not be back, wouldnt give us anything extra for the long... wait.
Its ja k in the box. If you like it its great. Staff is good. My order is always correct
It always a good place to eat from , and thats when I can get the order right . Screen or no screen. Other then that ....
The food is always fresh and the employees are always very courteous.
My morning breakfast spot and my go to for a chicken sandwich
Food was over cooked and anything fried taste funny. Like the grease is old or something.
Floors are filthy. My wife almost fell, and told them about the wet floor, and they still never cleaned it.
Spicy chicken sandwich is the only thing in my opinion worth sitting in the Drive-Thru line for
One of the better jack in the boxes in the area. Cleaner and fresher ingredients.
This place has gotten really bad during the pandemic.
I order big order couple Things were missing call the number to complaint with a manager nobody answered the dam phone sock place to go never going back there check your order people Im very upset
Jack in the Box okay prices decent food great if youre in a hurry
Quick food that is tasty, plus they have Ginger Ale, big plus for me🌮🍔🍟🥘
Service was good, but the food was awful. Ill officially NEVER EAT JACK IN THE BOX AGAIN 🤢
Drive thru at night is unpredictable. You could get employees who mess it up often.. avoid and go to luck boy
Poor customer service especially 2-5am shift, I asked for a cup for ice and one staff charged me the amount of a small drink and called it an ice policy and the male staff that cleans the female restroom is rude to female customer
Very clean and fast service only the day because at night bad drive threw service
Bad food spicy chicken cold and nasty when I asked for it fresh like every jb
Great fast service and the staff was attentive and very friendly
Sad.. the woman working there had lots of attitude.. food not so good..
24 hour drive through, a good place to grab a quick and tasty bite
I know at lunch time its rush hour but they always get my order wrong.
Tried the bagel breakfast sandwiches... pretty good 👍
The food is fresh, and staffs are friendly and kind.
Great service best for fast food and great value and taste in food
Great tacos and large unsweeten tea with extra extra ice
Jack is always good but this time your egg roll was perfect
Hey its Jack 😁 who hasnt been here. Good menu variety
Good 👍.
The only Jack in the Box I know that is not open before 6am....24hrs my a** 👎🏽👎🏽👎🏽👎🏽👎🏽
I went to Jack In The Box look around 3 in the morning their employees are the worst employees in jack-in-the-box Im never going to go back to the Jack in the Box located in Windsor Altadena
Nice staff at drive thur can get real busy late night if you go.
Seem to always downgrade my meal size when I pay in through the app.
Good place accepts ebt
They are always open and they serve breakfast 24/7.
Almost always open
Great for the late night fill, cant say it feels good the next day
Great food nice view warm comfortable place
Open 24 hours. Convenient location. Good food.
Good place to rest and eat something after drive around 3 hour.
The service was quick and very friendly.
Cuz its convenient food is pretty good when youre on the go.
Horrible service. They always will mix up your order
The food is hot but, sometimes they get my Oder totally wrong.
3.9 (199 comments)
Review №1
2021-10-15This is a 24-hour fast food restaurant, the traffic location is very good, many cars will line up here in the middle of the night. I like the French fries here best. I often buy midnight snacks here, I like it here
Review №2
2022-04-30We were at the window and did not get a response back when we said, “hello” once Kayle answered she kept cutting off my sister in law and saying, lie that it? Is that it?” My sister in law stopped talking because she kept cutting her off. Once she stopped my sister in law then continued to order and when Kayle was asked a question about the combo she would say, “yup” instead of answering the questions. We pulled up and she continued to have attitude. Once we spoke to the manager she also had attitude. We got the recipe cut off. The information for the Jack in the Box was cut off. This was the worst service we’ve gotten here and we live right down the street so we are always there and have never ever ever gotten this bad of service.
Review №3
2022-04-08I never order anythung spicy not because its hot but because i have acid reflex problems. I ordered a munchie meal but the grilled cheesburger one, they gave me a chicken sandwich loaded with jalapeños had to throw it away. This is the 3rd time they mess up my order i say go somewhere else.
Review №4
2022-07-04Fast food is not rocket science, i cant imagine how its taking 30+ min stuck in this drive thru line. I could have prepared restaurant food for 5 people, what is taking this long to effing microwave seriously ....trying to pick up these orders for people as a delivery driver... this is COSTING TIME MONEY GAS
Review №5
2022-05-12Went by at 7:40 today and ordered a combination. The order taker was not listening and never asked me what beverage . I asked her if they could put cream in my coffee since I was driving and getting on freeway and she said of course when I got to the window she asked me my beverage again ( 3rd time I told her ) then she gave me creamers. I told her I asked for cream inside and she said they dont do that. I gave her back the cream and said I dont want the coffee anymore. She said thats Rude and I said that I asked her if they could put the cream inside and she said of course . I cant put it in while I am driving. She then complained to her manager about me right in front of me and he did nothing. She handed me my food without another word. I am very surprised at the way she blamed me . She did not listen to the order and I had to repeat 3 times. Also surprised the manager let her talk to a customer that way.
Review №6
2022-05-27Stay away from this Jack in the Box. I came in and gave the cashier my order. The cashier kept repeating the wrong order. The cashier got flustered and called his manager. The cashier had the audacity to say I kept changing my order.Lets just say my order was wrong. I had items that I didnt order. Some of my order was missing. Hot mess.
Review №7
2022-07-29Disappointed 😢 I got frozen tacos 🌮. Come on man. I wanted to go back and complain but there a line. Very disappointed please do better.
Review №8
2022-02-22They did okay this visit. During my previous visit, the drive-through cashier was quite rude. I asked for my sandwich, which normally comes in a box, to be paper-wrapped. At the window, I heard her on 3 separate occasions telling the people in the food preparation area, paper wrapped. Yet when she handed me my order, the sandwich was in a box. I said to her firmly but not rudely that it was supposed to be paper-wrapped. She became quite rude while accusing me of being rude... which I wasnt. I wish there were an audio recording so her manager could hear how she talked to me.
Review №9
2022-01-05The lady Francis, is truly awesome. I had come in out of the pouring rain to pick up an order for someone. They were out of one of the sides. She told me she would substitute any other side to make up for that. She then proceeded to hand me a couple of napkins because I was soak and wet from the rain. She is an absolute ROCK STAR! If she isn’t the manager, she should be. This lady truly knows the definition of good “customer service.” She made my life so much easier that day, and it was a pleasure being served by her. I wish more food establishments were as attentive to their customers needs as she was. Excellent job!
Review №10
2022-03-04Not the friendliest service but not too bad. Not too bad of a wait inside only And dont walk away stand there and wait for your food. They do demand you have a vaxx card if youre going to eat in the dining room.. The drive-through wait was ridiculous! Wouldnt do it if I were you.. Otherwise enjoy! 😌