4.3 (199 comments)

Review №1


This hotel has everything, a pool, outdoor seating with games and a gas fire pit. The room are clean and very accommodating for all. Pet friendly. Water pressure in our room was intense. Breakfast buffet included eggs, sausage, fruit parfait, cereals, Oatmeal and juices. Parking is $24 a night. We had to park in overflow parking at the mall next door. We were given a parking pass to avoid the mall charge too. The area is very walkable and enjoyable.

Review №2


Could not have been happier with the stay! Awesome, clean, and stylish rooms. Easy walking distance to shops and restaurants. Great staff and always were friendly. The Bar menu was good. I had the pizza and soup. Hot and ready! Bartender was so nice and courteous

Review №3


Room: Good size, well laid out. Shower had decent water pressure.Cleanliness: for the most part the room was clean, no loose hair, didnt feel dirty... except the next morning I noticed mascara on the comforter. Neither my wife or I wear mascara so thats disconcerting.Parking: you self park under the hotel. However, its weird. You park in one direction. However, you cant make a complete loop to exit the garage. If all the marked parking spots are taken like they were one night, you cant exit without going against traffic. They need to mark off the end spots by the exit so you can actually loop to exit. Also, only one of the two elevators goes to the parking garage. The other only goes to the first floor where you either have to get off and wait for the other one or leave and walk outside to the escalators. Annoying.Breakfast: it was grab and go but you can sit at the big tables with strangers, take your mask off, and eat right there next to the breakfast area. The food was good, for those of us COVID conscious, it was a little weird.

Review №4


I highly recommend this hotel. Its new, its modern and roomy. Best of all: really nice and heartwarming customer service. Angelo made our 15 yr anniversary stay very special :) and comfortable. Its a convenient location away from the busy LA area with a beautiful view of the mountains in the Pasadena area! Breakfast: very nice variety with fresh berries! Next time we visit LA/Disneyland, well definitely book here again and recommend family & friends to here. Loved it here! THANKS ANGELO!!

Review №5


Pretty much everything you can ask for when it comes to a hotel in this price range... Quiet, clean, well-designed rooms, comfortable beds, friendly staff, heated pool and outdoor fireplace and in a convenient location. Our family of 3 really enjoyed our stay here.

Review №6


One of the better Hyatt Places around the US.Great staff who were awesome when checking in and throughout.Nice bar that got busy enough to stay for a drink if you were that way inclinedFREE UNDERGROUND PARKING!!!Rooms are jus standard Hyatt affair, but they do the job!

Review №7


Been played by being told free parking, but end up with still getting charged!Due to a long wait when checking in, I was told the three night parking would be free and on him by a gentlemen at the front desk. I appreciated to him. But when checking out, the lady at the front desk still charged me the parking fee for three night. I told her the fact, but she said not getting any note from the gentlemen. She even told me she couldn’t help me at all on the problem at that moment.I had no choose but giving a call to Chase to complain the problem. (I redeemed three nights by Chase credits.) After Chase’s help, the lady could refund only one night parking fee because she out of sudden found the note saying only one night for free. Actually, I doubted on the real of the note. But I havent gotten an evidence, I didnt have a chance to have a look at the “note” in person.Finally, I ended up with being charged two nights parking fee. The parking fee was not a big deal. I just felt being played! I am feeling awful and never choose Hytta anymore!

Review №8


Hotel was extremely clean and comfortable. The staff was very friendly.My wife and I stayed in the king bed room with sofa and there is ample space. The bed and pillows were soft and just right. Ive never been in a hotel room that is well lit in every corner. The shower had plenty of pressure, space and height if youre a tall person.

Review №9


Recently, I had a business trip to Pasadena and had selected the Hyatt Place hotel. It was centrally located and very convenient for my work. I tried to check-in early on a Wednesday and was told my room wasn’t available yet. The desk clerk asked for my mobile number and told me they would text me when it was available. Of course, I never got that text and decided to check in around 6 PM when I was done with work. I mentioned this error to the new desk clerk and she upgraded me to very nice suite on the second floor. Not sure if it was because I’m a “Hyatt Globalist” or because of the error, but I was tired and happy when I checked into the room. It was much larger space than I need it for a single person, but was very nice to come back to the hotel at the end of exhausting days. Didn’t have any meals at the hotel since my days are very long, but I did enjoy my stay and will stay there again the next time I’m in Pasadena!

Review №10


The lobby looks great, but the water pressure of the shower is very low. The wifi connection is no that good. And most importantly the room is not noise-proof: Can still here the noise from the neighbor room and from the street. Dont recommend.