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Phone: +1 530-343-1788
Site: https://qmenu.us/%23/house-of-du...
Opening hours
  • Monday:11AM–12AM
  • Tuesday:11AM–12AM
  • Wednesday:11AM–12AM
  • Thursday:11AM–12AM
  • Friday:11AM–12AM
  • Saturday:11AM–12AM
  • Sunday:11AM–12AM
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3 (116 comments)

Review №1

2022-03-06

Honestly I try not to leave bad reviews, but I dont want anybody else to make my mistake. Im so very disappointed that I had to waste an entire meal. Everything was cooked in old, rancid oil. I could smell how foul the oil was before I even opened the containers.The spring rolls were quite burned and I still wouldve powered through them. However, they also smelled/tasted of rancid oil and were not edible. Im not very picky, so I asked my eat-everything boyfriend (with an iron stomach) to taste it and verify that I wasnt overreacting. He was baffled by how bad all of it was. Thirty bucks straight in the trash. Then the oil made the trash smell so bad that we had to take out the trash.After reading the reviews I will not be seeking a refund because I can tolerate the loss more than I could tolerate being harassed by a bad business owner.

Review №2

2022-01-07

I ordered $30 worth of food which is expensive for a college kid. When the food arrived, I had received nothing that I ordered and proceeded to request a refund, providing pictures of the food as proof. I was refused a refund by the unbelievably rude owner who, in the end, threatened to report me to the school for asking for a refund. The owner then began text messaging me from his personal phone number, telling me that the food I had received was more expensive than what I originally ordered. So what? It wasnt anything that I had ordered. The spring rolls were clearly refried and very old / expired as they had a putrid odor coming from the packaging. And I ordered chow mien / fried rice combo plate and had just received a container with nothing but vegetables. I had originally reached out to the ordering platform to request a refund, Menufy, and they were unable to secure one because the restaurant had to say yes before they could pay out a refund. So at that point I had given up trying to get one from the restaurant itself and instead go a different route. But when the owner began texting me from his personal number, it really crossed the line. I was able to get my refund through disputing this case with paypal, but still. Ordering food from this place was a complete waste of time, money, and my life. DO NOT EAT HERE!!!

Review №3

2022-08-15

I can’t believe this place is OPEN! It’s like a storage unit/ hot box. And even though the people are polite, what kind of food are they making? You can’t even tell which meat from which in the house noodles. It made me and my partner sick, and we threw away half of our meals….. seriously where is the better business bureau here?? Food safety? Food inspection? Restaurant inspector? Whoever who makes sure a restaurant is up to par should take a look into this place…..

Review №4

2022-02-14

If you love great tasting Chinese food and want a phenomenal eating environment... MOVE TO SAN FRANCISCO!But since were in Chico, this place has great Chinese food and not so much the dine-in atmosphere.Seriously fantastic food, the owner Joe is genuine Chinese chef, and you get a slight attitude for free!Ive read alot of reviews on this place for its off-putting environment and the attitude from the owner... all true. But if you give Joe a chance, hes actually a really nice guy working his butt off to cook amazing Chinese dishes.The pot stickers are hands down the best. I enjoy the Kung poa chicken (the chicken is so tender and the sauce so delicious it tastes like heaven), and the broccoli beef is unbelievable.The black bean fat noodles chicken is really fantastic as well.Give the guy a chance, make a friend and ignore the clutter... this place is best for take-out. Do an order in-person, meet Joe and go buy some beer at Safeway next door while your food is being prepared.

Review №5

2022-03-13

This place must be a money laundering front. The food is disgusting, the customer service is horrible, the greeter/cashier/cook (one guy does everything lol) is always rude and acts as if you shouldnt be there and hes bothered to be taking your order, the place is always empty as hell, and this place has been around Chico for ages. Make it make sense guys.

Review №6

2022-03-17

Never been treated like this in my life. Entered the store and hot yelled at, was ordered to come near the counter, ORDERED, and then when imI asked if that was my order for pick up, a question I suddenly felt afraid to ask, the owner yelled again “take it”. UNCALLED, Rude. Horrible all in all.

Review №7

2021-05-25

The fried rice and chow mein was bland and the Mongolian beef was pretty much just all onions. Only reason its not 1 star is the food was delivered hot.

Review №8

2022-02-22

Let me tell you a little about this place. Ive been eating this guys food for the past 8 years. Ive had to follow him to a few different locations in Chico. His restaurants are very hole in the wall style. The owner is not your typical friendly bubbly personality type. He is to the point in conversation but dont misinterpret that for rudeness, as hes rather delightful once you account for differences in cultural norms. His restaurants are messy, but never dirty. Ive been in the kitchen and its always clean. His food is why Ive been coming here for 8 years. Its not your typical Chinese takeout. Its more authentic than westernized and that may account for some negative reviews as its not quite what Americans are expecting. As far as Im concerned its the best Chinese food in Chico. If you only like Panda Express, dont come here, but if youre looking for a cultural food experience this is where you need to come.

Review №9

2022-03-26

This place is awful!!!Almost 70$ and the cream cheese Won tons had basically no cream cheese.They gave me the wrong soup and the noodles were oily

Review №10

2022-06-16

Great food great service amazing workers. Come try the food. Cheap meals.

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