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I bought a car and the dealer was supposed to get my car shipped cross country and totally dropped the ball. Someone referred me to Hilton Auto Transport and Nikki was able to help alleviate a last minute stressful situation. She found me a reasonable deal and got my car shipped in the time frame I requested. The transporter picked up and delivered the car just as I was told they would and were also excellent communicators! Highly recommend!
This is my second time Hilton Auto Transport has shipped a car for me and both times, the experience was awesome. The first time was from L.A. to Texas and then from Texas to L.A. Nichole was extremely responsive and answered all of my questions. Both times my car was picked up and dropped off with no problems at all. The drivers were in constant contact with me and kept me updated.I highly recommend Hilton Auto Transport to anyone looking to ship their vehicle. Theyre a family-owned business and their customer service is unmatched. I will definitely use them again if I need to ship my car in the future.
Working with Nicole at Hilton Auto Transport was a pleasure! She was able to find me a transporter at a great price and I highly recommend Hilton Auto Transport! The driver was kind, professional, and efficient. My car was picked up in San Diego, Ca on Thursday and arrived 4 days later safe and sound! I was pleasantly surprised it arrived so quickly! I’m very happy with the service and if needed, will definitely use them again. You will be happy if you choose Hilton Auto Transport. Thank you for taking such good care of me Nicole!
We have used Hilton auto transport with nichole helping us at least four or five times with coast to coast transportation. Always received great service, Car always arrived on time no damage. Everybody did what they said they would do when they said they would do it and delivered on the promise. I highly recommend this transportation company
Nicole Hilton pulled a rabbit out of a hat with my transport job! I was waiting with another company for two weeks with no carrier assigned and zero communication.I finally looked at the Better Buisiness Bureau site and found Hilton had an A+ rating. The two week no action company? A D- rating.I switched to Hilton and in one day, Nichole had a carrier AND a pick up that same day! And when things couldnt get any better, my open transport turned into an enclosed transport. Nicole found a carrier that had just enough room for my little 63 Beetle.I highly recommend Hilton for super transport service with little or no waiting. Thanks Nichole!
When I was going to ship my car to Dallas TX from Pittsburgh PA, I spent a lot of time online making extensive researches for the right carrier. I got different quotes from different companies but they were either exorbitant, or couldn’t accommodate my moving date.Then I came across Hilton Auto, read some reviews and decided to put a call through. Nichole picked up, took my information and in few minutes, found me the best and least expensive deal for the date I wanted (even when I changed moving date, she was still able to find another deal without changing prices.)Excellent customer service too!!!
Wed heard horror stories about unscrupulous brokers and cars damaged upon delivery. After significant research, we chose Hilton Auto Transport; top rated on Angies list. Owner Nichole Hilton was competitively priced and responded quickly to email and telephone inquiries. Most impressive to us was that she went above and beyond normal customer service expectations to make sure our car was delivered on time, in perfect shape, and helped us with tricky financial coordination. After 14 years, Nichole fully understands the business, and she cares enough to do it right!
We used Hilton Auto Transport to ship a car from Seattle to Los Angeles 5 years ago and just shipped the same car with Hilton from Seattle to Ohio. Both times the service was great and Nichole was very responsive in our communications. Also, both times the car was picked up the day we were told it would be and dropped off early! Great service.
We’ve worked with Hilton twice, once to ship a car from Seattle to Louisiana, and then again to ship from Georgia to Seattle. Everything went great both times — the car was picked up and delivered when expected, the drivers were pleasant and professional, and the car arrived without any damage. Nichole was very responsive and easy to work with. I definitely recommend these guys.
I live in Southern California and found a hard to find F8 green Dodge Challenger in Alpena Michigan. Before buying the car I did extensive research on getting the vehicle transported to my residence. I got quotes from $2,300 to $3,800.Then I found Hilton Auto Transport. I spoke to Nichole whom quoted me much lower for an enclosed trailer. She was very knowledgeable and professional throughout the process.The drivers she found for me were professional and friendly. The owner of the dealership I bought the vehicle from even commented on the drivers and their skill and professionalism.If I ever need to get a vehicle transported again, I’m definitely using Hilton Auto Transport.
Nichole was an absolute pleasure to work with and kept me informed the whole way. She had no problem answering my last night call and text to make sure everything was going to plan. Very happy with the professionalism and everything went perfect as planned. I will definitely use Hilton Auto Transport again! A+++ rating :)
I recently moved from the west coast to the east coast and Huston Auto Transport was perfect for taking care of my vehicle. The delivery was on time and I had the best quote. I recommend Huston Auto Transport services.
After hours of researching auto transport carriers, I decided to work with Hilton Auto Tansport. Nichole worked above and beyond to find a driver to transport my daughters car to her at school as quickly and economically as possible. It took three days to get the car from Connecticut to Florida, and it was a flawless delivery. We couldnt be happier with Hilton Auto. Forget your research. I already did it for you!
Fantastic, Personalized, Efficient, Straightforward, No nonsense. No hidden fees, Professional, Easy access,This was my first experience with shipping an auto. Needless to say, after reading horror stories on the internet and not being able to discern a good company from a bad, I was able speak with Nichole Hilton who quickly quoted me a price that was very reasonable. She locked in the cost and explained the process. She was able to secure a dependable driver immediately, and the car was loaded the following day, delivered the next. The company has been in business for 10 years. In this business of brokering transportation, a company survives on its reputation. Nichole Hilton added to her reputation and then some by providing an accurate and legitimate cost to moving a vehicle. It gave me more assurance that the company is bonded and insured. Nichole is up front about the costs and is truthful about delivering the car.Could not be more pleased!John M Dobrowski, MD FACSBoston, MA
I am a returning customer and have yet to be disappointed. I have shipped my car across the country twice now. Nichole is very personable and reliable. She even gave me her personal number and took a pay cut in order to follow through on my most recent shipment, which is unheard of in this business. The drivers she works with are also very nice and professional. Highly recommend this family-owned transport service!
I highly recommend Hilton Auto Transport. Nichole promptly arranged for my car to be transferred from MA to CA this week. She made the process easy! I will use Hilton again and recommend them to you, too!
I used Hilton to ship 2 cars from Florida to California and am in the process of using them again for my 3rd. Nichole is SUPER helpful and professional and the cars have always arrived on time (or early!) and in the same condition as they were when they left. Highly recommended!
I relieved several quotes from 6 or 7 companies, but was never really comfortable with them. I then found Hilton on Angies list. Hilton had so many great reviews I decided to reach out to Nicole who responded very quickly - great customer service. She actually gave me a quote that was less then everyone else, so coupled with that, I decided to go with Hilton. The transport and process was effortless. Many thanks!
Nichole has helped me ship two cars from Houston to Los Angeles several years ago and just recently. She and the transporters she arranged did an outstanding job from the time I contacted her through delivery. I was kept informed during the entire process. There will be no hesitation to use her service when needed in the future.
Nichole at Hilton is an absolute pro. Hilton arranged to ship my Honda Fit with Interstate Roadrunner from LA to St. Paul MN. The transaction was simple, the driver polite and professional, and my car was ready for pickup upon arrival in Minnesota. I was even permitted to place a fairly heavy box of personal items in the back. The price quoted never changed, and from what I have read that is NOT a common experience in this industry. Kudos to Hilton for keeping it transparent and trustworthy!Its so nice to have my car and my stuff intact and ready half-way across the country!Go with Hilton!-Chaim
I had an excellent experience with Hilton from the first phone call to the fast, safe delivery of the vehicle. The cost was less then most other places I contacted. If I need to transport a vehicle again, I will definitely use Hilton and I suggest you seriously consider Hilton as well.
I’ve used Hilton Auto twice now for shipping my car cross country. My car arrived in just a few days and I was very satisfied. Nichole was great to work with and was extremely helpful. I would recommend them to anyone looking for cross country transport.
The whole experience was FLAWLESS!!! I was nervous going into this because I had spent several hours online reading “horror story” reviews, so I expected the worst, but that was before I found Hilton Auto Transport through the BBB website and booked the transport. I’m so glad I did. The carriers picked up exactly when they said they would, communicated with my son that there was a delay due to their truck breaking down, and still delivered “early” in my opinion… His vehicle arrived within 15 min. of their stated delivery time. Total travel time from California to Florida was 5 days!!! We couldn’t be happier!!!!!And this morning I noticed that Nichole only charged me $100 deposit. THANK YOU Nichole!!!! You didn’t have to do that. I even feel kind of guilty now asking for the Angies List discount because your service is worth every penny!!!
Covid is driving rates up like crazy, but the service provided by Nicole was absolutely outstanding. She was fast to respond to all communications throughout the process. Highly recommend!
I was very pleased with the initial inquiry, the helpful tips the owner, Nichole gave me, and her responsiveness to my concerns and questions. She is located in Southern CA and used a hauling company from Southern CA which I really appreciated. So many of the companies I called where located all over the country and had no knowledge of where I wanted to pick up the car or where I wanted to have it delivered in the Washington, DC area. Nichole and her driver both knew the departure and destination locations very well, making things much easier. The driver kept in great communication with me and was flexible about when I could meet him, even letting me wait until after traffic had lessened to go from the District over to Northern VA. Scott, the driver, was professional and delivered the car in great shape, having taken close notes about pre-existing little dents and scratches on the car. Everything from arrangements with the broker, Hilton Auto Transport, to the collection of my car, to the delivery of it were top-notch. I would recommend this company without hesitation and with great enthusiasm. Both broker and driver were terrific. Thank you! ~ E. Boles
Totally recommend Hilton Auto Transport . Nicole was nice and friendly she helped me transport my car from Georgia to California with a very good rate. These guys are legit and knows their stuff.
I used Hilton to transport two automobiles and overall the experience was great. One arrived early and one exactly on time. I would recommend, though sometimes I had to follow up once or even twice to a question in order to get a response. That said, the value is hard to beat.
My entire family moved across the country, and we used Hilton Auto Transport move 4 cars for us. Hands down the easiest part of the whole entire move. They showed up when they said they would and delivered on time as well. Nikki was fantastic to work with. I would recommended this company to anyone looking to transport cars.
Easy, personal touch. I appreciated being able to speak with Nichole. She made sure that everything went smoothly. Our vehicle was delivered safely and quickly. I will definitely use Hilton Auto Transport again!
MY family has used these great folks for 2 cross country deliveries now. Once in March and most recently delivered 10/20/21. They are very professional and extremely trustworthy. I recommend them especially for Cali to Virginia!
We are very pleased with the services provided by Nicole. From my previous experience of working with her, i knew that she is someone who will get things done. She did a great job on both the occasions that we used her services. I was a bit worried earlier because it was our new car but Nicole told me to relax and made sure that our car reaches the destination scratch free :)
Nichole did a fantastic job coordinating the transportation of my daughter’s car from Austin, TX to Maryland after she lost her job during the Covid 19 pandemic. She was extremely responsive and fairly priced. I would definitely use her services again.
Amazing service--after searching for over a week and calling different companies, Hilton was the best decision I made. Id definitely recommend them and use them again. Reliable service at an awesome rate! Thanks for getting my car cross country!
Weve used Hilton twice and had a great experience both times. Nichole is very responsive and goes the extra mile to ensure your car is handled with care.
Third time with Nicole and Hilton Auto Transport. Chose it for the name but stayed with them for the service, reliability and friendliness. And reasonable cost!
Having never transported a vehicle before I made the initial mistake of searching on my own. This only bombarded me with text and emails from pushy drivers. After finding Nicole at Hilton Auto Transport, I was instantly put at ease with the process. Nicole found me a transport and had my vehicle delivered from Nor Cal to so Cal within 10 hours. Couldnt be more pleased with the service and professionalism.
Amazing service in an industry that is a little scary for first-timers! Nicole txtd me a quote Tues evening, called me Wed morning, and my car arrived Thurs morning from 300 miles away. Great price and I would definitely recommend.
Straightforward to deal with, and got the job done! Didnt want a deposit until she had a specific driver and truck lined up. Just save your time, stop researching, and go with Hilton Auto.
Ive done business with Nichole a few times to have cars shipped and every time its been straight forward, fast, and easy. This is the first place I call to have a vehicle shipped. If youre looking for honest, reasonable, super fast shipping, these are the folks you want to deal with.
We called Hilton transport to transport our car. They gave me a quote and a date to pick up my car for transport. They failed to show up and they failed to call us that they were not coming. Dont rely on these characters for your sevice. Seek another company.
I have worked with Nichole at Hilton Auto Transport for several years. She has always done a great job on my personal autos and the people I have referred to her!
Absolutely seamless transport of my Jeep from LA to Minneapolis. Picked vehicle upon the day requested and delivered it in 6 days as promised. Nichole is friendly and answered questions quickly.
I had moved From D.C. to Georgia and left my vehicle with a Friend.The transaction was Smooth and Quick.Each person I was in Contact with was Very Professional..Thanks to the Portillo Brothers Chris and Doug for getting my baby to me!
Super fast pick up and delivery of my vehicle! Good communication from the company and their driver. I highly recommend!!
Nichole is the best! Another easy and seamless auto ship and delivery. Thank you Nichole!
Nichole is AWESOME! Best prices! Fast and reliable shipping. Will definitely use her again! Thank you so much!
Helped me ship my car while working through the Thanksgiving holiday. Car was shipped from the west coast to the east coast with no issues. Good service.
Our car was delivered with no issues. Very easy process and will use again. Had a car delivered Bay Area to the oc
Nichole is fantastic! She has taken care of both my kids cars getting them back and forth while they were away at college. I wouldnt use anyone else.
I had a horrible experience with a different company and Nichole swooped in and saved the day. 10/10 would use her service again!
Great communication both with owner and driver! Also really appreciated that the price didnt change at all after the transaction began. Very professional. Would definitely recommend them!
Great Experience!! They took my Car from California to Seattle! Best and fast service! Amazing Prices!
Great communication before and during the process, and perfect delivery on the other side of the USA. Will use again!
They are amazing! Great customer service. They made it a very smooth and easy process. Thank you Nichole!
Absolutely Honest, small deposit up front keep in contact and hauler ABC Transport I recommend
Great job
The price is right and I like that I used a local company. Great experience!!
I got promises, but never got any action. I finally gave up and contracted with another company.
Great service and follow-through from Nichole.
Not good.
4.8 (70 comments)
Review №1
2021-09-01I called the big carriers (Montway, Road Runner, etc.) and decided to call Hilton Auto Transport as well. I found Hilton due to the great reviews online and called. I was greeted by Nicole who answered all of my questions, gave me great details about how everything works, and laid my concerns to rest.She was great to work with and was the ONLY carrier that could guaranteed a specific pick up day I needed and she was right in line with the lowest quotes I received. Her follow up and communication was great and she cared about making sure my car was taken care of. Very happy with the service and will continue to use her in the future!
Review №2
2021-10-14Called Hilton Auto Transport on a Wednesday evening and Nichole was able to get someone to transport my car to another state that Friday morning. The guy was very professional and showed up on time. He delivered my car as promised on that Sunday of the same week bright and early. I will definitely use Nichole at Auto Transport Services again. She was efficient and professional and very Friendly.I recommend Nichole if you need to transport your car across states lines...the price was very reasonable also.
Review №3
2021-08-26I’ve used Hilton Auto Transport twice and extremely satisfied with their services. Nicole is great to work with. She goes after the best drivers at the best rates and is always in constant communication from the time she is engaged for a quote until after the driver drops off the vehicle. I felt comfortable releasing my vehicle to the drivers who arrived at my home on both occasions as I saw the type of care they took when loading my car onto their trucks. On both occasions the drivers arrived on time and dropped off just prior to the estimated drop off time. I would recommend Hilton Auto Transport to anyone looking to have a vehicle transported because they are true professionals and you won’t get bombarded with a bunch of unwanted e-mails and phone calls. This company is really in a class by itself.
Review №4
2018-01-04I have had the pleasure of utilizing Hilton Auto Transport on three different occasions to transport my vehicles (Mercedes-Benz, Toyota 4Runner and BMW) from coast to coast. Nichole is the consummate professional and has always exceeded my expectations. She knows her business and has always transported my vehicles at competitive rates without any issues or damage. I will contact Nichole for future auto transports and highly recommend Hilton Auto Transport to anyone needing to transport their vehicles. Rest assured, your vehicle will be in the best of care under Nichole’s guidance. Also, vehicle arrival at destination is always fast!
Review №5
2021-04-22Thank you, Nichole, for sending such a super transport team to transport my car from California to Texas. I can’t say enough good things about Carlos and his team. They waited over 4 hours for me to get the car from my driveway to a pickup spot accessible by the transporting truck trailer. I had a difficult time with the first two tow truck drivers sent over. Each driver, one with a flatbed and one with a front wheel lift truck, insisted my driveway was too steep to safely tow my car even though I pointed out that their company had towed cars from my house up that driveway several times in the past. It took almost 4 hours for the towing company to send Kevin, a very competent tow driver, to successfully tow my car the half mile to Carlos’s transporter. My wife and I were very impressed with Kevin’s skill and demeanor. Anyway, we bought Carlos and his assistant dinner and gave them breakfast money for the next day because they did such a magnificent job picking up my car. We were extremely pleased with their performance.The destination restoration garage was closed upon arrival (the local time was about 1 AM) so my son contacted Carlos en route and arraigned to have the car delivered to my son’s house. My son was so impressed and pleased with Carlos and his assistant that he gave them a very generous tip.I would recommend Nichole and Hilton Auto Transport very, very highly. Nichole did such a terrific job arranging the transportation process.
Review №6
2021-01-06I absolutely trusted Hilton Auto Transport with my much loved Camry and have been delighted every step of the way. It was so easy to communicate with Nichole, and she was very quick to answer my questions with a concise response. My car was picked up on Saturday evening in Oregon and delivered to me in Southern California Monday afternoon. The driver was cheerful and careful. The move here went so smoothly, thanks so much!
Review №7
2021-02-10Hilton Auto Transport was a great company to work with. We wanted to ship my daughters car from California to the East Coast where she is in college and I was kind of overwhelmed with all of the companies available and comparing quotes. I decided to find a family owned company as my own family is in the trucking business and I couldnt have been happier. Nichole was so easy to work with. She looked hard to find the best price for me and was very responsive to questions and helpful with the entire process. It is great to have a contact person who you know will answer calls/texts and make sure the job is done right. She made the whole process easy.
Review №8
2020-06-16Nichole Hilton at Hilton Auto Transport is simply the best. I have shipped numerous cars with her and every time she is the best of deal with. She gets the best price, makes things simple, and always keeps her word. She is honest and has integrity.The last time I shipped with her she kept her word on the price but did not make any money on the deal. Thats incredible. Thanks so much and I will definitely use you again and again!If you ever have to ship a car I highly suggest you go through Hilton Auto Transport and make things easy on yourself and get the best price.
Review №9
2020-09-04Terrific customer service! Hilton Auto Transport moved delivered my car in one day (with a short notice) from Port Hueneme to San Diego. There were roadblocks during the process, but Nichole worked everything out. Her constant communication with me kept me at peace in knowing that my car would be delivered in the same condition that I left it -- and it was. Sincerely, A Happy Customer.
Review №10
2020-09-05Nicole was awesome! She was very honest from the beginning and explained and answered all my questions honestly! She was able to find a shippingCompany the next day after contacting her. I shipped my son his car from CA to NC and it arrived one day earlier than expected which was perfect because my son was in need of his car ASAP! Will definitely use Hilton auto Transport again!!!!