Goodwill Retail Store and Donation Center in Chula Vista

Categories


Phone: +1 619-796-7135
Site: http://sdgoodwill.org/
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Edit info

4.3 (69 comments)

Review №1

2021-08-04

Amazing location a lot of good stuff in here. I definitely recommend you to come and take a look a lot clothes in good shape. Also the place is clean.

Review №2

2022-05-16

Excellent in their clothing content. Suitcases Must be inspected carefully as the large one I bought had a broken wheel. It seems to be rolling ok so will if it makes it thru the flight home.Staff here were super helpful yet not pushy at all. They all seemed to enjoy their jobs based in their upbeat attitudes.Glad to see employment support dollars coming from here as well.#RockFromRI

Review №3

2020-01-10

I am beyond excited this location has opened, this is now my new favorite Goodwill for many different reasons. Not only are they located next to Costco which is convenient for my weekly Costco run, but they are also located next to Walmart. Not to mention considering they are located next to other busy stores they have plenty of parking which doesn’t interfere with me trying to find a spot. Why is this my new favorite store, where do I start? There is something for everyone. This is a bigger store and has lots to choose from, plus its clean and organized. It has lovely clothing for all ages, fabulous books, lots of shoes, jewelry, and housewares. The best part is new items are always coming out. Bottom line, this is a great store and there is something for everyone.My experience has been awesome. I’ve scored great things on their grand opening. I even recently picked up some quirky and unique stemware, which is perfect for hosting when I have friends over. Really, how could you not want to shop here? Where else am I going to get a Tory Burch bag (with the Bloomingdales tags still attached) for less than $35? I think it’s fair to say that’s a great deal since it retails for close to $300. While I tell, myself I don’t need more clothes, I seem to always come home with a pair of Lululemon leggings or something else that’s way below retail. Shopping here is less expensive than finding stuff on Poshmark. First, I can touch and try it on and I don’t have to pay for shipping. Even better Ive seen items new with tags and other things that look brand new. I think it’s safe to say that my husband and I have acquired many new treasures since they have opened. Since I’m already making the required trip to Costco – why would I not stop in and see what new things I can find. I’ve always been greeted with a friendly “hello” when I walk through the door. It gets me pumped to hunt for the next thing that I can add to my collection of stylish things.

Review №4

2022-03-23

Goodwill should be named Badwill. They don’t allow refunds. Yet their fitting rooms are still closed whereas other businesses have opened it long ago. As big as they are they don’t have a credit system, you are forced to return your merchandise in seven days for exchange only. Horrible horrible organization for profit.

Review №5

2019-11-26

Nice location! Nice inventory, nice selection. Lots of parking. Found some nice things but I found the prices to be too much. I think paying $14.99 and $19.99 for a sweater is ridiculous since its second hand. I can pay the same at Target. So I left empty handed and decided to head to Target instead.

Review №6

2021-10-27

I don’t appreciate the customer service recently. They have racks out in the open where customers walk by, and I shuffled through one of them. Then one of the workers said to me in a rude tone, “Can’t shuffle the racks.” I looked at her, and she had an annoyed expression on her face. I felt chastised the way she approached me about it. This happened two weeks ago on Wednesday. I didn’t appreciate the way she made me feel about it, the way she spoke to me was a tone that made it out to be like I was doing something wrong on purpose. I just wasn’t aware beforehand we weren’t supposed to do that. There weren’t even any signs on the rack.Then today, the workers told the customers over the intercom in an unfriendly tone to not touch the racks because of Covid. And the last two weeks ago when that worker spoke directly to me saying not to shuffle the racks, she didn’t even have a mask on. I found that really hypocritical.The feeling I’m getting from the workers at this specific Goodwill is that they are treating the customers like a nuisance. They have one of the best good stuff and furniture, so I feel like because it’s inevitable customers are always going to keep coming back, they’re not as motivated to improve their customer service. It appears they are taking their customers for granted, so anytime there is a small problem with any customer, such as doing something they’re not supposed to do because they didn’t know better, it’s obvious the workers are annoyed easily. The staff mostly responds to their customers like an average person trying to get by through the day, usually unfriendly. Not in a professional manner.I really don’t appreciate this. I hope the customer service improves here. Its been really poor recently. I don’t like the way the workers are treating their customers at all. It’s too bad because it wasn’t like this before. I see all the good reviews from months ago, and it’s true that the workers were as nice as the past reviews said from in the past. But now, I don’t know what’s changed. Again, great stuff to buy but the customer service has just been so poor recently.

Review №7

2022-01-21

I have been going ever since they opened not to long ago and the prices were fine nothing exceeded 30 dllrs and that was and really huge coats or jackets but now they are overpricing everything I saw shien SHIENN!!! For 20 dllrs which is ridiculous considering it’s cheaper new. Other than that clean and well organized.

Review №8

2022-04-18

Yep, my wife and I love ❤️ goodwill, this is her favorite store so far. Clean, organized, stocked 👌

Review №9

2022-04-06

Almost always can find great buys. today found like-new work boots for $20!

Review №10

2021-05-25

Friendly workers when dropping off the donations. They open Thursday-Monday 10-5pm, close on Tue/Wed. They do accept monitors/desktop and you must agree to get a receipt.

Goodwill Retail Store and Donation Center in other cities: