Online classes
Yes
Reinforced security
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Enhanced cleaning
Daily cleaning
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Conciergerie
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Comments (111)
All the employees are lazy and sneaky! They signed me up for a plan and totally lied about everything! Worst gym ever headed back to 24vhour fitness
This gym used to be top notch! The price to get a membership here was also very expensive! Due to the extreme cost of membership, the gym was not as crowded and there were always machines available.Now that the cost for membership isnt as high, the gym is quite crowded and very lively!The amenities that were offered at this gym was also really nice as well. My favorite was the eucalyptus steam room! It was very nice to sit there after a workout. Unfortunately, they no longer have the eucalyptus steam room, now its just normal. Which is still nice, but that eucalyptus was really just amazing. It was a nice relaxing treat after working out! I cant talk about it enough! I mention it every time I get the chance to talk about it, its a shame that they no longer offer it...I enjoy the classes here, though it is difficult to snag a spot sometimes, so show up early! The staff is overall friendly, and its decent for a gym!The gym is clean overall, and the staff is seen in the restroom and gym floor cleaning all the time!Be on the lookout for those specials, and if you do join, say I referred you~
You are able to sign up at the Arcadia golds gym but you are NOT able to cancel at the Arcadia golds gym. You have to go threw so many hurdles to cancel memberships. There’s many things I don’t like about this place but this one was the last one. Don’t forget about the cancellation fee! Worst scam gym I know.
The men’s locker room is beyond filthy. I have notified staff everyday for a few weeks when I attended to no avail. Due to Covid 19 I believe they need to get their ACT together and hire a qualified cleaning service.
I was going to join before the pandemic, anyhow finally joined and boy has this place gone south it used to be one of the cleanest gyms around when i was trying to decide which to join. Now theres always bugs in the showers, no soap in the showers, bathrooms are nasty this place isnt as kept up as it was before. Im actually thinking twice about my decision now:/
So happy I joined! State of the art facility and exceptionally clean. From spinning to tanning, this gym is awesome! The staff and the good vibe of this gym will keep me motivate. Great location as well.
Great staff. Clean. Equipment always properly maintained. Weights always put away. And man th more reasons why I love training here.Any chance of getting more or a new cycle of movies? 😇🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾
Extremely crowded even at 3-4 pm. Instead of finding a bench, it’s impossible to walk on the aisles…
Best Golds Gym Ive been to so far, clean sophisticated. With respectful, friendly both employees and other members. Makes it feel like home away from home.
It’s my favorite place ! You will never find gym and team friendly like them in whole world! So amazing! God bless you guys.
It’s great to be back and they haven’t missed a step the new GM Christine and her staff are doing great!!!!!!!! Super clean 🧽 a home gym can’t compare to Golds the best gym in the world, if you want results this is where you get them. If you want to get cut, pack on muscle and feel super this is the spot. Big thumbs up👍👏👏👏👏👏👏👏👏
I’ve been going to golds gym for a few years now. I have been a 24-hour fitness member prior to this at the Arcadia gym. I’ve been to Gold’s gym in Santa Ana and the coveted Downtown Los Angeles Location. This is the cleanest and most well-maintained gym I have been to out of the lot. Machines are always well maintained and the crew is quick to respond to issues. I saw a member photographic a rip in a seat and the seat was repaired within a week. The locker rooms are resort quality and are spotless in comparison to 24-hour fitness down the road. The receptionists have been friendly and membership sales staff has been very accommodating when making adjustments to my membership or when adding family members. The cardio cinema is one of my favorite features of the gym and something I missed when I relocated to DTLA Gold’s.I personally do not participate in any classes or group sessions so I cannot comment on that.Only cons are not the gyms fault. Of course the gym has some crowding issues during prime time, I thought this wouldn’t be as much of an issue given the price premium from 24-hour fitness. The location can make this gym a pain to get to during holidays and busy weekends for the mall. I personally don’t mind parking far and walking. I usually just park on Huntington and walk through the lot because I personally hate looking for parking.
Great experience just wish people would put there weights back
Do not do business with this gym, they are terrible at communicating unexpected fees etc. I tried to cancel my membership today because of the unexpected fees, I was only keeping my membership active because the monthly dues were low, now they wont allow me to cancel until I pay the fees and the dues for the next month. I tried calling corporate and cant get a human being on the phone who can help me. I do not appreciate that they are holding me hostage with bogus fees beyond the normal dues just to cancel a membership at a gym I havent even gone to in at least six months. I will not be doing business with Golds at any point moving forward.
A fun place to start your year right. They have complete sets of fitness equipments and clean rest room. Your membership ends in 1 year so be sure to make the most of the services. They give reward points every visits too!
Scam Artists and commit fraud. If you cancel your Physical Training they will charge you the following month $350+ anyway. Yasmine and Michael Moreno only care that their contract states non-refundable (even though youre no longer a client)...this HAS to be illegal.Dont believe their 1 year free with 3 referrals deal either. $20 a month charged even though we have been complaining for 4 months.The only thing to do as to cancel my debit card (I bet you Ill get a collections notice)And because this is a franchise, Golds Gym corporate doesnt care either.
Golds Gym is way overpriced, hyped, and always over crowded. Parking is horrible. I cancelled my membership several months ago and now they are charging me and i dont even live in that town or near it anymore. save some money and time get a home gym setup or join planet fitness
The company I work for offers a discount on memberships for this gym. I joined & signed up for personal training. I had to cancel both in less than a month due to a great lack of professionalism from some of the staff. I was specifically dismayed by the comments of an employee named Johnny. He was extremely rude. I have since joined the UFC Gym in Rosemead and am much happier with my membership & personal training there.
Decent gym! The equipment is quite nice and the members here are considerate in re-racking their weights, which saves a lot of time for me.Its a small space, and compound that fact with LOTS of people after, this place becomes a hazard when its crowded.I highly recommend avoiding the 5pm-9pm window if you can. Its kinda dangerous during that time.
It opened, But very dirty.. I ve been a member since it open At this location, But this time around they shot down d mens locker room, what? First time ever.. not good. Lack of management I think.
This is the worst gym I have ever been to DO NOT SIGN UP here they literally robbed me of hundreds of dollars. I tried to cancel me and my boyfriends memberships they said it would be taken care of I did everything to close the memberships they did not cancel both of them was never contacted so I had no idea a year later collection calls me saying I owe over 600 dollars. Went in so they can have that removed then the manger literally tells us someone dropped the ball their staffed failed to cancel when they should have. Then he tells us he will contact their company and have this taken care of to call him in 2 days and he will assure me we will be approved since it was their fault. We called back then they said they can’t do anything it’s out of there hands and we have to pay for months we never even used up at the gym!!! If they ask you to resign and your current balance will be taken care of it’s a trick to steal your money !!!!!!! Hate this gym never again
In general its a fantastic facility. Parking is mall parking so best times are before mall opens. Watching movies in Cardio Cinema is great though they need less violent content. More inspirational films or comedic.. Great equipment great locker rooms. Great sauna and steam. Nice jacuzzi but but either too foamy or chlorine strong most days. Workout areas are well equipped. Spacious. Climate is great. Class and spinning rooms are great. Staff for the most part rocks. Towel service is a lifesaver!
Marvelous experience, wonderfully clean and the machines are always operative. I go early in the morning and no matter how dreary I might be feeling the ladies at the front desk - Melody, Tricia, Chelsea and Michelle are always smiling, helpful and provide a warm greeting on the coldest mornings; as well as tolerate my teasing with good humor and respond in kind, which makes the experience thoroughly enjoyable. Cant praise their work ethic and attitude enough - its fun.
The staff was very rude and not helpful at all they charged me twice in one month and they manger had a bad attitude and didnt want to help
Great facilities. The locker rooms are clean and spacious. There are employees actively wandering around reracking weights and picking up towels. I rarely have a hard time finding the weights I need. It can get crowded around peak hours, but its nothing like the Zoo that is 24 Hour Fitness in Arcadia. I originally steered clear of Golds because of the fact that its located in the mall. That was a huge mistake. Going to this gym is totally worth navigating the gauntlet that is the Santa Anita mall parking lot.
They clean the Air conditioning duct scream when customers are working out during the day. We breath in all the macro-tiny dust!! After I complain about it they never made any change.And They continue vacuum the room and Cardio cinema while customers are working out !!! We all freath in the dust leaked out of the vacuum.Notified the managers many times, suggested them to use wet mop or do cleaning jobs at early open hour or before closing hour...still NO change! According to the employee, there are numerous same complaints, the managers just simply do not care about customers health! The dust can cause severe allergy reaction and infection to the respiratory system. When I asked the worker to stop, the worker simply replied,sorry my manager ask me do it, I have no choice. and ignore my request.I guess until one day the worker or customers file classic lawsuit this gym will make a change.
Worth the extra money, super clean, cleanest gym Ive been to and Ive been to several. Doesnt smell like a gym. I just wish they had their own private parking lot instead of sharing with the mall.
Beautiful gym aesthetically, however run by idiots. Dont ever give them your bank info....Total nightmare! Called to pay one month on my girlfriends account and ended up on a recurring billing cycle had to claim fraud and cancel card.....youve been warned. Manager is never in and wont return phone calls.
I was a member of here, actually I am still a member because they don’t cancel my membership. I requested to cancel it in August, but they still charge me every month. Manager Karim always told me the concellation would be completed, but never. I visited him to solve this problem five times, but it has not settled yet. And he doesn’t reply my email. I can’t understand and am very upset. What should I do to cancel my membership? Do you want me to give it up?
I keep writing reviews for all these gyms that I dont frequent regularly and yet I havent even written one for my own gym! :P But I really enjoyed my experience working out at Golds Gym. I took advantage of the one day pass, and I was so surprised at how easy it was to get in (as compared to the incredible hassle that LA Fitness puts up). I walked in, told them I wanted to try out the gym for one day, filled out a form and handed my ID card over and was let in! There was no push from the salespeople about whether or not I wanted a membership or whether or not I would join - the man who helped me just let me know that if I did want to join, to find him and let him know. Such a breeze compared to LA Fitness.And the machines are so nice and new. I came on a Saturday afternoon, (although it was the July 4th weekend) and it was pretty empty! Theres a cycling room, a room for the classes, boxing ring, cardio machines, weights, spa, wet and dry sauna room (for the respective genders), and my favorite - the cinema room! They play random movies on a big screen with great audio and all kinds of cardio in the room. You do have to make sure you watch your step while running because it is dark, but - if they play the right movie when you come in, you can spend hours in that room!The locker rooms are so nice compared to LA and 24 Hour Fitness (and so far has been the cleanest one Ive yet to see at a gym) with hand-held hair dryers, bathing suit dryer, tissues. I didnt see anybody cleaning the locker rooms but I did see people using the locker room area - are these people just so much neater than the ones at LA Fitness? They even offer towel service and equipment services (I heard a man asking for a pair of goggles!) - theres two tanning booths located outside of their waiting area/clothes area that seems like anybody can enter and get a tan.Honestly, this gym has almost everything going for me - the rates arent too bad either. The only reason I would be hesitant about joining Golds Gym in Arcadia is because its located at the mall. Parking is already incredibly hectic if you going during the weekends or late night on weekdays. Of course, if you go during the early morning or late at night, you could avoid this. I do wish it would be open 24 hours!tl;dr: PROS: A very great gym with great cardio machines, clean locker rooms, nice and friendly workers, cinema area. Also a kids area to drop off kids! CONS: Not open 24 hours though, no swimming pool, and parking can be hectic.
Terrible Billing practices. Tried to cancel 2 times. Once in person. Once through ABC financials. I still get daily voice mail saying I need to update my credit card info. No. I have cancelled my membership. Why dont you guys come up with an honest business plan where if someone goes to gym, they pay you rather than trying to extort extra months of membership money for people who have made it clear they have cancelled. Contact me if u wanna correct this massive oversight on your part.
The smallest Golds Gym (even smaller than West Covina). It should be called Golds Gym Express.The mirrors all face stationary machines....and none facing the cables. So that pretty much makes no sense.The locker room smells like feces. I think their plumbing is trashed.Never coming back.
Way over crouded no crowd control what so ever. Wights are all over the place most people hoard up the machines as they come in groups of 3-4. Groups normally stand around and talk play on their phone and take up time.
This is the best gym I have ever been to. Everyone is very friendly and every morning Joseph would greet me . Its always clean and well kept . Definite one of the best golds gyms in LA
Had so much trouble canceling my membership. They would tell you that you have to cancel it in person but in fact they CAN do it over the phone. They just want your money. I would not recommend this gym.
Great gym. My recommendation is to get rid of the theatre cardio room and use that room for more free weights. The gym only has one free weight leg press machine.
This location was bad in management several months ago, it seems a little better I hope. Towels still very old and rough. I know this is a family owned business, think very small and narrow even they open up several new location. I am just wondering if this company has any foreign money involved........
The customer service desk had no manners . very weird vibe they have. They gotta learn better social skills and how to be friendly towards guests . the front desk girl not friendly at all .
Very rude staff, Dirty facility, they promise you something and when the time comes they just change there mind. Will definitely keep being a 24 hour fitness member way better gym!!
Had trouble when signing up with the new year resolution special. Michael Arthur and DEVION all were accommodating and helped me resolved the issue. I appreciate their hospitality and accommodation.
Ive been many times at this location, gym its clean and well maintained but service horrible. Theres a fat Hispanic lady at reception with a very rude attitude . Im sorry Pasadena but you have to improve your customer service.
As I have mentioned in my other posts, I am a man with very little extra time on his hands. I am busy teaching, and I am raising two young boys, both under the age of two.With what little time I have, I typically enjoy spending with my family or catching up on my sleep or occasionally going to the gym. I feel that I am far too busy to be writing online reviews, yet I will make time to report theft, to report shoddy and malicious business practices.To give you some background, my wife lost my debit card and canceled it in the event that it fell into the wrong hands. I have been going to Gold’s for a little over a year, and I went in on May 7 to work out and asked to speak to someone about my bill as I received an auto call from Gold’s billing.At the desk, I was asked if I had received my new debit card to which I replied no, but that I could pay. I was waived in with an explanation to just bring it in the next time. No problem, no fuss. The way things ought to be.As I walked in on the evening of May 11, I had yet to receive my debit card from the bank, so I asked to speak to a representative about billing. The young woman at the front desk explained to me that my monthly fee had increased by ten dollars for failure to keep a current card on file and that I would be fined twenty dollars. I mentioned the scenario about being waived in and explained that I was there doing my part to pay my bill, not attempting to skirt it in any way.To this, I was told by the representative, Victoria, that there was “nothing she could do.” Nothing. I was told, “Fees are not reversed at Gold’s.” I asked to speak to a manager and was told that Casey[sp] would be in from 9-6PM, and that she was the only person that I could speak to at that time. I mentioned that I was livid. She understood, but I was told that I signed a contract and that those were the rules. I again explain that earlier I had come into pay on time, but to no avail. I have impeccable credit; nevertheless, Victoria lectured me on the duties of contractual obligations.I have paid this fee once before, even though I felt it was awful. Same deal. My card was being reissued by my bank and the debit number changed. While I was upset then, I dismissed it as a one-time deal and worked out, irked but not irate, nowhere near angry enough to write this long complaint. Twice though? Once is absolutely ridiculous. Twice is unacceptable.Bear in mind, that in this world, where we spend our money is our primary vote. Remember this when continuing to support this horrid, little cesspool.As for me, I will complete my contractual obligations and then look elsewhere, rather than support a business that meets its bottom line by nickel-and-diming honest, hardworking Americans.I would encourage you, that if you are looking for a gym, look elsewhere. This is an awful, little place. The fact that people attend here is either because no one has experienced this yet, or because it is a testament to the weak-willed, spineless nature to which we are declining as a collective whole.
I don’t believe I’ve seen a general manager so disrespectful to its employees. These people come here to work and help us, with our needs, not to receive unnecessary and unwanted comments. I believe if an employee is asking a general question the manager should not reply with attitude and sarcasm. They want an answer not unnecessary comments. Waste of time, especially if this is coming from the STORE MANAGER
Jacuzzi, steam room, and towels thats it. others are just ok and still costly than my _ _ fitness, with a swimming pool.Jan 15 2018 update, I got membership for 19.99. Now theres something good.
Good nice manager equipment is good too.
Love It. Love cardio cinema. Keep the Violence Content right where it is. Any more G rated and Ill fall asleep on the treadmill. But it is clean and plenty of space for working out. Not too crowded.
No platforms :(Not enough squat racks
Previous rating 1 starNew star for finally keeping restrooms consistently clean after 6 months
I have it on equipment its nice looking bt now all of the sudden i dont have a setting on my membership about the towels very frustating i dont afree with it so i give this issue a 0 star because if that and also the eqipment is not secure i do heavy weight and rhe whole machine moves with it very unsafe most of rhe machines are the same i would like for golds to fix this issues on this gym location
Equipment works perfectly, friendly staff, and nice lockers. No complaints
Friendly staff..Cleanliness has improved..opens on time..
Mostly take the spinning classes at 9- 30 with Connie - shes a great teacher with great music and great attitude ! One big reason why I continue my membership
Great Gym. Thanks Matthews for the Personnel Training Sessions. You are great.Group Training Sessions are awesome, many thanks to great trainers Eric, Jane, Shanna.
Great amenities, but theyhafta turn up the air -conditioner !
Great classes and awesome instructors, very clean, easy parking, friendly
Very crowded last few times i was there. Waiting for almost all equipment except cardio.
Worst Golds gym I’ve been too. And not a lot of equipment
They really let themselves and equipment go. U can tell they cut there staff by how they maintain themselves and there guests
Elevater broked for 2 daySenior citizen have to walk 3 fl upIts some kind of discrimination？They really dont like senier citizen ！
Honestly poor welcome staff.. fist time im this gym. No introduction whats of ever.. disappointed.
Great gym nice hot sauna super clean there doing a great job. 👍
Beatriz O. should leave
I love the sauna and steam room 👳🏾♀️🥰
The staff here is extremely rude and completely out of shape thats not the look of gym staff that would encourage me to get fit if they cant get fit themselves
Friendly staff, props to Andrew. The gym is good, they have everything I was looking for :)
Nothing but clowns ! Not enough space and not enough machines
Terrible customer service. Only customer friendly when they feel like it.
I WANT TO START BACK IN THE MORNING BUT I HEARD THE REST ROOMS WERE NOT TAKEN CARE OD (DIRTY)
Nice place and has everything that I needed. It does get busy from time to time and its better to avoid these hours.
Opening in COVID time.let’s pump up
Nice location and good place to work out but a little bit costly
Great, high quality gym facility with a nice jaccuzi
Very Good place to go workout
All in one gym
Its outdoors, but still glad to be back.
Its very clean the enviorment is perfect . I love it here!!!!
Watching movies while doing cardio. They need way more violence
Too small and gets too packed, and parking is not good.
Great place too workout. Raylen is sexy
Love this gym! You will too!
Very good equipments
Beat customer service in southern california
A bunch of crooks, avoid!
Love it just right👍✌
It is clean gym.
Had a planet experience here
Clean, good movies, good gear
Great equipment
Good
Garbage
Awesome gym
Too expensive!
The place is very good, clean, good classes. But the staff is bad. I went twice because they didnt do the paperwork, and when I took my son because the membership was canceled and because of the same paperwork problem it would be 3 times. And besides, I can no longer have the membership that I had because the promotion is over. That wasnt my fault it was the staff. Another detail is that they withdraw extra money from the bank account, nobody helps youThe manager in charge ERIK M. Does not help and gives attitude it seems that he is not paid to do his job
I love this place !!! Its wonderful to train. It is a very good place to have many comforts when training. I really liked their service, especially the Sauna / SPA area, which after a good routine, is comforting. 😊🙌🏻😉
Excellent chain of gyms but in this one there is no pool, from then on everything was fine they just put platforms for squats
The worst service ma go to this gym the promotions they offer are pure lies they charge you they do not comply when you want to make a complaint about everything they charge you they treat you super badly they steal you and then they hide DO NOT GO TO THIS PLACE they are a ball of pickpockets
I like to go to the gym, I just had a bad time there.
Pure shit
💪💪💪💪
Good place
Lo mejor
3.6 (111 comments)
Review №1
2022-01-21I’ve been a Gold’s member for nearly 5 years, and I absolutely love it. The facility has always been clean, and they are quick to repair equipment if/when it breaks down. Parking is usually not an issue (as it is located in the mall), and the cinema cardio room is wonderful.That said, I am deeply disappointed to see that they are not enforcing the mask mandate. For months they’ve had a sign on their entrance door (placed in the top left corner of the door, out of direct view and easily overlooked) and another at the front desk stating the CDC suggestion to wear a mask; and last week they added another at the turnstile that states a mask must be worn to enter. However, the employees working the front desk (and wearing their masks under their noses 😶) completely ignore the fact that members are entering bare faced, and most of those working out have no mask. As a recent cancer patient, I am considered “high risk,” and I find this lax attitude very concerning. And I know I’m not alone here.Also, if they are blatantly disregarding something as crucial as a mask mandate, it makes me wonder if they are cutting corners elsewhere.Dear Gold’s,I still love you, but I know you can do better.
Review №2
2022-03-26I recently post a review with the wrong location. About a dog being around the premise without a leash and so on.. it was not for this gym I realize it was a mistake. This arcadia location is better than the other gyms just doesnt have a pool. The guy at the entrance is very rude always on his phone but other than that the teachers for the classroom are excellent and help keep motivated in the fitness journey. There was a chick fight arguing and staff handled it professionally by separating the girls that were yelling at each other making drama in the gym lockers. One of the showers at the end always gets clogged . I enjoy working out here because most people mind their business. It would be nice to have a gender area since men and female fitness needs differ.
Review №3
2020-07-09Extremely nice facility. Very well maintained, located inside the mall. Only knock would be its always pretty crowded and its not 24hrs. Overall still a good experience
Review №4
2021-07-05Although its crowded, I understand that its a good gym, and would expect that to happen...... I do wish people were better at replacing weights, and there is too often a wait at some of the more popular machines. And there is rarely an open bench to use for a workout. The locker rooms are ok, but the towel dispensers dont work all that well. Why then, the five stars.... good people working hard to make a gym experience a good one for the customers. And the trainers are very good. My experience with Joan has been incredibly helpful.
Review №5
2021-09-29Draw money out of my bank without a notice after I made the decision to not continue the membership. Service attitude is worse than your imagination. “Go and call this number.”... The number can only help to cancel the membership...which costs even more. If I can give a lower score than one star, I will give - 5 star.
Review №6
2021-07-22I’ve had a membership with you guys for over 6 years and I am very upset with what just happened with my billing. The gym is great and clean and I’ve always been happy going there but this is the second time they’ve messed up my billing because the workers don’t check my contract. When I got this last membership the salesperson had told me it was a 1 year contract and after that it becomes prepaid. So during COVID I happened to change my debit card but the gym was closed either way. I assumed prepaid is I can only go if I pay for that month and if I don’t I can’t go? Today I got a call that they sent my account to collections!? Now that’s going to affect my credit if I didn’t pay it! I had gotten computerized phone calls saying they had to updated card on file. So I called the Arcadia gold gym at least 5 times throughout the last couple months. I’d be on hold for 20 minutes every time and no one ever answered!! And that’s very upsetting! I thought I didn’t have to do anything since it was prepaid but I called to make sure. I did what I was supposed to do. It really isn’t fair to me that I paid on time for years and even had the daycare membership and had to pay a couple hundred dollar if not that item on collections would hit my credit report. Whenever I used to go to that gym the sales people would always be talking the the front counter girls. So just because people can’t do their job and answer the phone I had to pay that! And also why if it was supposedly a prepaid account it still went to collections? It just makes no sense that those recorded calls tell you to call back but when you do every time no one can answer?
Review №7
2021-09-12Its an alright gym.-The weightlifting section is usually packed, causing ppl to take over other machines that has a bench but is meant for other exercises(ie-rope pulling). There are also lots of ppl that occupy machines for long periods of time while texting and sending selfie while taking 5min breaks between each set. They are not even trying. If you rotate sets to machines like I do, high occupancy is just terrible.-+Treadmill is probably the best area to be at because most of the weightlifters dont do leg day. They have a lot of treadmills, but there are 4 particular ones that are really good especially if you like to go hard, but unfortunately they are right next to the mens locker room so if somebody drops a nasty bomb in the restroom, you can smell it!!! Not often but when it smells, it smells... Another problem is that it can get really hot because the air can get stagnate during summer.-+ The padding area is alright. Sometimes its empty and sometimes packed. If youre doing calisthenics then expect short elbow rooms at times.-- theres a movie room for cardio ppl too, but its always dark and the movies are not your choice... so its usually empty and a waste of space. Theres also a peloton room but its never open so thats a waste of space.+Theres a cool small ring for boxing and wrestling, and theres a couple of punching bags as well! Its cool to watch ppl train at times.Theres a room you can dance in but theres usually ppl in there.-The classes there are really just for casuals.The place is very casual friendly so if youre casual its a great place. When the gym is half full, the place is actually pretty good. Theres some ppl that are very fit so if youre a physiques enthusiast you might feel at home. All the HIT athletes are gone.
Review №8
2021-04-30Their lack of communication is awful. When signing up for the membership they said people on the account were able to bring in one other person with them. I suffered an anxiety attack because of the humiliation they caused me. Firstly, we were trying to get in using my sister’s co-signed membership and they wouldn’t let me in. The guy at the front desk laughed at our attempt to get in and made me sign in through another computer and made me wait in the lobby while other people went in. The humiliation of having to sit there while people stare at you. They then made my sister sign up for her own membership just to let me in which was embarrassing enough. Instead of accommodating or explaining they just sat us down and made us sign up for a new membership. This was my first attempt at trying out a gym and it was my last. I can’t believe they let kids run the place and judge and laugh at their customers. Never going back here again.
Review №9
2020-04-15From all the gyms I’ve ever been to so far is the best because they do pretty good job with keeping this place clean such as restrooms. I like the fact that it has jacuzzi and it’s at the mall which I personally think it’s cool and far more convenient for me. Also, there is a small theater, seems to be unique for a gym.However, the down side I have with this place is lack of diversity (mostly Asians) especially if you take Zumba or yoga classes. And they tend to be cliques and not willing to make you feel welcome when your the new member ( that’s been my personal experience). Other than that I like it there:)
Review №10
2021-04-14If you enjoy young and inexperienced teenagers with no professionalism stealing your hard earned money o suggest you sign up here. Shot out of over $500 at this point in personal training I never received. They even stuck me with a wonderful new trainer to try and make up for it who tells me “I didn’t think you’d show, let’s just get this over with” the first time I ever met him. His name is Keith-an or something like that. Make sure you ask for him to receive your daily dose of garbage rip-off from this gym.