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Comments (199)
Food Maxx is a good store to shop In but some of employees need more training to be Polite and courteous
Unfortunate that the store is dirty, very poor choice of meats, I try not to shop often if at all here. But you can find good customer service from a few individuals at the register. You can always find bad meats hear.
This was a stop to pick up 2 items between home and a familys house for Mothers day. Store was ok but the lines to check out were crazy, I watched 2 potential customers put down items down and walk out shaking their heads.
Went in around 8am and all the employees were very helpful and super friendly! No waiting just great quick service. Only issue I had was with the potatoes. The golden ones had quite a few green potatoes, they just need less light on them to keep this from happening. Green potatoes are not safe to eat. Great overall experience.
Id read horrible things about this store in my neighborhood app. While they dont have the absolute best prices, they did have some pretty good deals. Theyre like Safeway, Raleys and Luckys, you go only for the sale items! I didnt encounter or witness any theft or it being unsafe. The store was clean and my checker was extremely polite and courteous.
Some staff is very helpful. But tonight the produce staff would not get any more product from the back and wanted us to just accept the brown lettuce on the floor. Then we learned why. The manager was just as bad. She would not honor a coupon with a rain check. Cheap is great but staff is not.
Great store to go this price is great and my first time there but I enjoyed it
Every time we go into the store theres empty packaging, half eaten food and people stealing right in front of you. Just today there was this grown man shoving food down his pants and my 7 year old saw him and asked me why he was stealing and I had to explain to her that the management didnt care since weve reported it before with the Deer Valley HS kids and they said they couldnt do anything about it. Only reason Im giving 2 stars is because the clerks are often friendly and helpful.
They always have 2 or 1 lane open, it seems like they are always short staff plus the meat looks horrible. they take for ever to restock bad bad service in this location!
No frills grocery store. Cheap and great for stocking up on staples. Lots of ethnic groceries. Produce surprisingly good for this type of store.
Loved the produce and the produce prices! The meats are fresh and packed in nice size packages. Parking is adequate and the staff called for checkers even though the lines were still a bit slow
Store was dirty. Prices were cheaper but the displays were sloppy. (Produce was the exception).Personnel was polite but scarce. Dairy products were very oldI wont go backIm handicapped and no one was. Available to assist me to my car.Lots of potential if improved.
Its good for several reasons : most prices are lower than many other stores, store was well stocked, fruits & vegis were decent looking, and employees in the refrigerator section were considerate & helpful. I didnt care for the feel of the store, too much stocking going on during the day, & too few check out lines open, so I checked myself out, which is ok too, but there needs to be a little better eye being kept on the self checkout lanes.
This is a very clean and friendly store. The staff makes you feel welcome. They are eager to help you find someone. I dont like the no cashier check out. If you dont use them the line is Long for the one real cashier.
Online states store is open till 12 amDoors are closed!!!! Update your page, so people dont drive to your store.
Things were partially frozen and it was q Mess
Cleaner and better maintained than most FoodMaxx locations, with good quality produce. Some of the customers are a bit ill behaved, particularly a couple of groups of young teens who appropriate the special needs scooters, and the lines can get long, but the staff is courteous, the prices are reasonable, and it beats shopping at Safeway.
If your in a hurry to do a little shopping, this place is ok , but the only catch is you must check if the self check out line is open . NOW IF ITS OPEN GREAT !! MUST HAVE 21 ITEMS OR LESS TO BE IN THE SELF CHECK OUT. THE ONLY PROBLEM IS IF THAT LINE IS CLOSED EXPECT TO BE THERE 30 MIN OR LESS.BECAUSE BY THAT TIME YOU WILL BE IN A NON EXPRESS LINE .BY THE IF YOU BANK WITH BOA THIS IS THE SAFEST PLACE TO DEPOSIT AND WITHDRAW.
Groceries are overpriced. Most items doesnt have price tags. When you check out you find it out to be overpriced. Winco and Walmart is much better options.
Good prices only thing is wish they had someone to help pack groceries and also more registers open please 😔
Used to love going here when it first opened. Last time I went in there was human feces and urine in one of the isles. That was enough for me. I left my cart full of food by the registers and walked out!!!!
Great variety of products and good prices. At grocerie area, bock choi and regular parsley were old with yellow leaves...As soon as the line got long on only cashier, a new cashier opened, to alliviate waiting. Good customer service overall.
Store might need a few upgrades. But, shopping is always pleasant, employees respectful and prices always nocks a few of us out of our socks!😉, Lol. recommend it 100%
I am disabled and the parking is far from the entrance and they offer no battery operated carts. Most prices are good and the produce is fresh.
Customer Service SUCKS!!!!! Rarely are there more than 2 registers opened. The line always extends back into the aisles. And if by chance they open another lone there is no organization you end up fighting just to pay for your items! Kids are always in the store shop lifting. Today as I left the store I saw a young man pull a soda, chips and a bag of candy out of his sagging pants..smh
The meat section is not packed well...you wind up with residue of raw chicken or other meat as you shop cross contaminating other products...and some of the checkers arent very nice...otherwise its your run of the mill food max
Great Selection And Prices. Lines Are Long At Times But The Saving Are Worth The Wait.
One of my biggest complaints is the fact that their price matching has gotten so ridiculous. Before All I had to do was show them the online ad from a different supermarket and that was it, they price matched the competition. Now, I have to have a physical copy of the ad in my possession, the item has to match EXACTLY as the advertisement says and a manager has to approve it. For example I was there a little while ago and had a safeway ad for a coca cola 20 pack for $5.00 They would not price match it because the picture showed a regular coca cola 20 pack and I wanted to purchase coca cola zero. I had to drive to safeway where I bought the coke zero with no problems what so ever.
Okay I didnt go to FoodMaxx but no matter how many times I skip this it keeps telling me that I was there yesterday so I would really love to go on to FoodMaxx because I saw their ad and they actually have pineapple for $0.99 a piece so I would love to go there but I have not went there yet but Google geez Louise quit popping this FoodMaxx up on my thing to review because I was not there I just drove by
Great selection. The only down side is that there seems to always be a line and only 2 cashiers. I tend to go thru the self checkout if i have few items
Lines for check are way too long. They are out of things i need but thats ok but i just dread going to this store because of the lines. They need more cashiers alot more cashiers.
Good variety of items stocked. Prices are usually competitive. Could have more added bargains to out do the competition though. Not quite there yet.
Store is always well stocked and clean. They have many good deals.
I spent 10$ on a veggie tray that expires the same day, the carrots are already white-ish. Only go here for 1 or 2 items the prices are not that good and winco isnt that far!
Foodmaxx please you need to turn on the lights around your building. is completely dark and scary. your logo is in the dark too. the area where you have bending machines is in the dark and SMELLY!!! as a female dont feel safe going there at night. looks bad, not inviting to go inside to shop. do something!!
Honestly, I dont shop here for much. The limited items that I do shop for, has had one of the flavors discontinued, which is disappointing. Cant best the price though, so Ill be back again.
Worst customer service EVER!! Green meat..moldy strawberries.. everything over priced..
This FoodMax is one of the dirtiest stores around.. The floors are filthy, the produce and checkstands. They dont have any pride what so ever...Home Depot is cleaner ...
This place is filthy and has very poor customer service. I know you do not expect much when you go to one of these places but geeze. At least the one in Brentwood is clean and friendly. Also should have more than one cashier open.
Good variety, low prices, clean and good people providing excellent customer service NOT like the one that starts with a W
Great place to shop! And their prices are awsome!!
They are absolutely ghetto, dirty place...meat departure HORRIBLE, EMPLOYEES SOCIALIZE AMOUNG THEMSELVES WITH NO REGARDS TO WAITING CUSTOMERS...The shopping carts are filthy, the store nanager comes in and sees this mess.. he also see in the morning that he is walking through 2 beggars/homeless men, meeting customers as they enter ASKING FOR MONEY....STILL THE SAME FILT STORE WITH NO FRESH VEGETABLES..1 STAR BECAUSE THEY ARE OPEN
Price is right, workers are very nice and polite. The only problem is, long line on cashier/check out point. So only 4 star.
Just love my FoodMaxx always have many good things their produce department is great, meats are good but go somewhere else for seafood. but their prices across the board are great.
Worn around the edges but carries a good variety and has good prices. This is a discount store so you will bag your own groceries.
Customer service was great during my shopping experience. Prices and the sales was great.
Antioch, Longtree always dirty inside and out...lines too long. Meat not fresh...PRODUCE IS HORRIBLE....so is customer service...shopping carts are FILTY FILTY FILTY...
Went into Food Maxx for their sales, avocados were rotten, everything was picked over and messy, their cashier were very rude. I wont be back to the lone tree way store again !!
Good prices, not to clean. Many workers do not follow COVID-19 restrictions.
Employees show no empathy for clients. 6 people deep line with 1 cashier. Another employee said the cashier should be quicker.
I use to shop here after Dr. Appointments up the road because they had good pr prices but they definitely have went way up.
Good prices clean well stocked shelves, just wish they had more cashiers on duty
Need something of some quality other than walmart? Come here!
25 minutes its says. Yeah just in line. Its dirty and filthy restrooms. DIRTY! I have such a beautiful home and the closest store is this one yeck
Store very clean and organized great customer service
It was clean and the employees were curtious. I especially like thst they stsy open late for when you need to shop late after a long day of work.
I can tell you that people are takin advantage of this i hear a grup of at least 10 people taking about buying toilet paper and paper towels, to re sell itdue to shortage of it i just got said is was black people.
Clean surprisingly. Staff always looks irritable and ready to go home. Very lazy atmosphere
The store itself had a sale on cereal and they wouldnt honor the ad....Had to go through 2 managers just to get the cereal.....Told the manager I had all day to debate the ad for he cereal.....Dont print it if you cant honor it...
They only carrry #10 can of nacho cheese. And 2 checkers with hecka people in line
I wouldnt recommend shopping at this location. Police are present in the store, workers frequently talk about partying at work, and teens cut class and loiter in front of the store.
As listed as one of the stores in my area to have the new flavor of Lipton Ice tea Mango they didnt have it !!! 😐
Good price, fresh meat, the only thing like in any other store is, they need more cashiers.
I like this store as they have alot of variety with food, cosmetics and are very clean.
Good prices. Self check out you have to ask for bag.
Its good bro go there or else u will stub ur toe
Store sells elotes. Delicious.Taste them before you leave the store.A vendor item. Too often the elotes are stale.
No one was santizing no 6 feet markers on the floor think they need to follow the cdc guidelines.
Easy in and out most of the time. They do bring up extra cashiers when the lines get long. Friendly staff.
The prices are decent, but services are poor. Usually only 2 registers open and long lines.
This FoodMaxx is kid of ghetto. Pardon the description. I went there to buy some Guinness draft can packs and two of the packs had at least one can with a hole in it. A family member offered to pick up a pack for me at a later date and that pack also had a can with a hole in it. Im not sure if the problem is from shipping or stocking. However, the stocking staff must not pay much attention to what they are stocking if this problem exists. Also, not the friendliest neighborhood... But all of Antioch is 90% bad neighborhoods.
It was great experience fast prices okay 👌
Always clean and organized with friendly employees. Long lines All. The. Time. Which is annoying.
The receiving clerk was rude also the store manager somewhat rude they both need to learn better manners and how to greet people ...
They need to clean the store completely. Clerk was very helpful but the displays and shelves were horrible
The shopping here is always a good experience. Low prices and good customer service. Always a plus.
Did not know that they close at ten pm now . Get there to late so I only had 10 minutes to shop
Line was short. Sliced bread and market essential cereal is much cheaper than name brand.
Produce is fresh, and has everything you need from groceries to good liquor prices. good community store.
Great employees no long lines
It was ok prices ok would of gave it another star but the shelves looked like it was the first.
Not enough registers open, but very nice checkers, when being checked out.
Its a good store. But more pricey than it use to be
FoodMaxx, one of the older but larger onesNot very good with their lines but all workers seem in good spiritsGood prices as Alwayse
Horrible, no carts, dirty and grubby. Never imagined a grocery store could be so bad.
Same as every other food outlet, nice big Teddy bears though and my girlfriend loves it
Fast check out and nice employees
Good prices good produce cheap liquor and beer prices
I like the price of produce, very affordable. Nice cashiers.
They have good prices its nice clean but sometimes the lines can be horrible especially around closing
Prices are reasonable but always crowded They need to open more cash register when its crowded and lines are long
Bought steak there and you can still see where the jockey gave it the whip.
Wonderful place to shop had some of m African veggies and its really close to home
Friendly helpful staff. Great variety and gòod prices.
The workers are rude and disrespectful the floors are disgusting I found cigarette buds on the floor I dont think its safe for my children or anyones children there is employees are allowed to smoke inside
Price is right, employees are very nice and polite. I highly recommend.
The store was well stocked with everything I needed!
It sucked. The store wasfilthy the cashier seemed mad he was there and every sale item I went there for was gone.
Great variety at better than average prices. Hard to find an employee on the floor
Good selection of fresh produceFair prices overall
The best staff of any store. Friendly and helpful
Its great that the huge store is open late hours.
Low prices, nice cashiers but always crowded and never enough working.
Great place for local grocery but dont buy they produce
Normal grocery store. Weird store layout. Big store, but doesnt feel like a wide variety of items.
Bad service. The cashier was very rude
Always long lines, prices are less then the other grocery stores in the area. Presentation isnt as good as the others.
Never shopping here, so dirty
Pretty good prices. Lots of things cheaper than Walmart.
Good prices....selfish shoppers...someone left bread bin open amd it was litered with files....no bread for me.
I wish self checkout was open after 8pm. But given the location and lack of security I understand why.
Very disorganized, they have cheese in 3 different places, not just that but the way the whole store is organized is a joke
Very polite folks at the registers. Usually things are priced correctly.
Saw a WW2 vet. Much respect to that man.
Always have what I need in stock especially when its a good sale.
Good prices but not always the best selection
Its foodmaxx, the lines are long, and most of the staff dont seem like they want to be there, but thats to be expected.
Not the place to go shopping. Shoplifting, rude shoppers and scary environment.
I love foodmaxx and i dont have bad things to say about itm
Not really a safe area but it is an affordable grocery store.
Went there and picked up some stuff for the house go prices and a friendly staff....
Prices are good but the restroom needed attention.
Thank you for having your restroom open. You guys are really thinking of your customers.
Very good. Reasonable prices
I get fruit and vegetables at very good price 👍
I dont like back in my own groceries especially now that you have to buy your own bags so flimsy paper bags ridiculous
Quiet area, great staff, a safeway vibe but more affordable.
Great store always clean
Great selection but always has a long line
Prices are lil high and not much of variety on products do not recommend!
First time there, pretty nice and not very busy
Nice prices and I always get treated nicely there
Great place to shop workers are really helpful and polite
It was fine shopping went for coffee got distracted by all the goodies I shouldnt have
It was ok, just ran in to grab a few items for dinner.
1 checkstand open customers 20 deep! Close this dump!
Love the open space and personal experiences Everytime I visit here...
Great prices, not crowed, & helpful employees.
The lady was very rude to me I dont appreciate rude people
Very nice workers happy to help customers out
Great experience. Cashier was nice and professional
Affordable prices. Good variety of groceries. Fresh fruits and vegetables.
Give place, almost never busy. Good deals.
Because I know the store is a good and the food is fresh.
Tiny, weirdos galore, iffy produce sections, smelly bathrooms and dirty looking and feelings. De dislike!
Long line in paying. only 2 cashiers are open
Great place to go. Love it. Good food.
Good prices. Decent customer service.
Great they have the best friit
Love this place, hardly ever crowded
A decent place to shop but gets hectic later in the day
Nice place I always get in and out fast
THEY DISCRIMINATE SPANISH PEOPLE ! THEY DONT HAVE ANY PERSONAL SPEAKE SPANISH WENT YOU NEED TO GIVE A COMPLYING ABOUT THE SAME SITUATIONS
It was quiet, it was cool, I definitely will be back
Great customer service and prices
Friendly and clean store.
Dont get me started, terrible experience yesterday, just read my post I wrote yesterday!!!!
They hv good sales going on
I found everything I needed they never disappoint me
Its good for a drink after school, cheap snacks, etc
Price mark downs. The sales last longer then a week.
Good supermarket with decent regular and sale prices
Not very clean. Dont have all the stuff I want. Its close and cheap thats what I like about it
Good prices pretty fast in and out
Need more cashiers DURING the evening!!!!!Busy times is after work
Great low prices and fresh produce
Long lines so go early during covid
Lines werent too long, and cashier was friendly
Never had the experience of being here when it has been too busy.
Always friendly cashers at FoodMaxx, Antioch CA.
Had everything I was looking for at a good price!
A great variety of everyday items.
I always shopped at FoodMaxx ever since i was a little boy with my dad.
Big food warehouse with great prices.
Good prices. Not so good neighborhood.
Terrible fruit. Not very good customer service.
Great value and selection
Great customer service
Always have nice goods
Ill shop here from time to time. Prices are low.
Nice place, have a lot of stuff.
Great prices all the time!
Friendly helpful employees !!! Clean also
Good clean store good prices
Limited selection above average prices
Clean store, good variety of goods
Love this store the only place to shop
They have good prices
I GOT MY BATH TISSUE RIGHT BEFORE THEY RAN OUT ‼
3.9 (199 comments)
Review №1
2018-10-08This FoodMaxx is bordering on a health emergency. The shelves are covered with days and days of filth and juices from old meat and milk slim. There are meats in the reach in fridges and old discarded drinks all over.The floors are completely caked with dirt that hasnt been cleaned in days. The milk box carts havent had a deep cleaning in a while. The same dried milk scum observed since last week.Iv called the corporate number and sent emails about this store, with only the usual well do better response. If you can avoid this location and head down to the Brentwood CA location, you will not be disappointed.I truly dont understand how this store hasnt been shut down by County health services.
Review №2
2022-04-231 check stand open! And self checkout 20 deep on each line. 3.9 star rating is wrong
Review №3
2021-06-18Dont really like this store, employees never greet you and its just an average store. When it was Luckys every worker there you knew by name. They were very friendly and the store had a deli and a pharmacy. This store is just a market, I rather drive farther away to Winco because they have a better selection and lower prices
Review №4
2021-08-10Almost never enough help at the registers. The customers are more questionable then the employees, lol! While shopping for a few items, a man picked up Raw Chicken. .... opened it and smeared it all over the deli meat & cheese section. When it was brought to the attention of a staff member... The response was a shrug and okay. Needless to say, we didnt purchase anything in that department. Cat food has become difficult to find. Thankfully they had a nice stock of available at the time.
Review №5
2021-03-11I always get the best deals in this store. This supermarket has a large variety of fresh produce and some good vegan options located in the organic section. The parking lot structure is a little weird as there is only one exit towards the north end, but if you are not familiar with his store, it will seem like there are many exits from the store to the Lone Tree side.
Review №6
2021-08-13I went to the store today 8/12/21 and the cashier (her name is Camilla)was so rude to a guy behind me, that spoke only Spanish, the guy asked her if she was open and she told him the self check out is open dont you understand?! But the way she told him was so rude and i told her you dont have to be rude and she said mind your own business. It got to the point where she called me a B**** multiple times in front of my 3 kids. I will be calling corporate to complain about her.
Review №7
2020-08-29I love FoodMax it is my local grocery store. The prices are great, they have the items I need. The staff is fantastic, always kind and helpful. I am grateful to shop there. Thank you FoodMax staff, every single one! Your the best, you rock!
Review №8
2020-11-20FoodMaxx is a great place to shop around the Thanksgiving holidays. This afternoon we bought (2) 20#+ turkeys for only $6.00 each (0.29 cents/lb.). This fills my two large chest freezers very nicely ! I like their everyday low prices. Next to Winco, its one of my favorite places to grocery shop.
Review №9
2021-06-04I will never forget, I was 17, I wanted to pick up some groceries for my sick father, but a lady wouldn’t let me inside the store, she told me “we don’t allow students inside the store, you need an adult” but then two girls from my school walked in and the lady didn’t say a word to them. So in other words they didn’t let me in because I’m black. I’m 19 now I’ll never forget.
Review №10
2019-10-13I like shopping at FoodMaxx. Especially do I appreciate the layout of the store with wide aisles and no displays causing obstructions. The food selection is fairly good, prices very reasonable, and no sales gimmicks. The staff is very friendly, too, and the checkout process was painless and seamless. The atmosphere in the store lends itself to a pleasant shopping experience as the acoustics are good and theres not a lot of noise.