Fiesta Auto Insurance & Tax Service in Fresno
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Fresno, Fresno County, California, US
Service options
Health and safety
Accessibility
Site: https://www.fiestainsurance.com/...
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–6PM
- Sunday:Closed
Fiesta Auto Insurance & Tax Service in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I literally walked in to see if I can get cheap insurance so I can just renew my tags and later on pay for a different insurance. Worst mistake of my day. I brought my wife with me and by the time I was done trying to negotiate a reasonable quote and decided not to get insurance with them the broker then called his manager and they got the quote lowered down to the 300$ area. Was 600$ at first. I refused and asked for my papers and ID and they blew me off and said Just wait Ill find something else. I kept asking for my papers and kept getting the same response.I then demanded they return it to me and some other broker fella came over and grabbed my papers and ID and then HE tried to negotiate to make a deal with me.I told him with a firm voice to give me back my papers now! He gave them to me and I walked out. My wife was scared and the customers there were in shocked to wonder what was going on. Its simple. I didnt want insurance and guess what?...THEY came after me outside to my car to STILL negotiate! But it was two managers this time.I politely told them I dont want no insurance with them and this went on for like 2 mins before I said I cant reason with people who dont get it. I left never again going to this place. I have a feeling that somehow they are watching or have microphones somewhere hidden to hear what we are talking about while in the presence of the broker agent because as soon as I left the main managers ran outside like it was some emergency.Kinda fishy.Dont trust the crow bird as its a prime example how they were treating me, Like I was some type of prey or food.
Poor customer service? Will never go there again! Lady was being really rude to a customer while the lady that was helping me was very rude, trying to tell me that that my 13 year old daughter cant be with me. Not leaving my kid outside. Then agents asking my 13 year old can we help you when they knew she was with me. There chairs are not six feet apart especially with this covid 19 right now. I dont reccomend them for insurance to anyone!
If you love cheap prices and bad quality, this is definitely the place for you. Customer service is extremely horrible . Went through this place because I was underage at the time and needed low prices. Now that I am almost 20 and bought myself a brand new car that requires full coverage AND Ive been a good driver for 3 years already, they completely f**ked me over. The brokers that work at this place are extremely unprofessional and RUDE. If I could give this place -5 stars. I would but unfortunately, it doesnt allow it. Now Im with Gieco and best decision Ive made by far. I would say names of the people who helped me but that would be too embarrassing for them.
Ive been coming to this location for a while now, and every time I come, I always have a bad experience, they never take no for an answer and the wait time is forever, they are always using the computer for Facebook to talk bad about the customers, so it makes the wait Time longer!
Excellent service and good prices. I recommend Fernanda, she did her best to find me the best price bought from other insurance companies that I had visited and in a very good way. Definitely a good choice to come to auto insurance party. I recommend them and ask for Fernanda.
I have half an hour waiting and the workers are just talking to each other. I do not advise them to come here. It is a very bad experience, very, very bad experience, and unpleasant to watch how they work here, if that is called working. His unpleasant people work because he hires us because he has become rich, I think I better go somewhere else
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4.5 (94 comments)
Review №1
2022-03-03Great place to get insurance right away, associate rose has a great way of explaining plans.
Review №2
2022-02-25Isabel helped me with the starting policy and gave me a good rate.Do recommend this place did a good job.
Review №3
2022-02-09They was very good to me the place was beautiful clean and very helpful
Review №4
2022-02-07Rose is the vibe she’s my new bff helped with all my questions
Review №5
2022-05-22Way to much small talk. A payment took 35 minutes
Review №6
2021-08-10I walked in today to fiesta auto insurance to Aquire a new policy and Felix insurance agent assisted me with the up most and excellent customer service and was able to get me a great insurance policy deal
Review №7
2020-07-22I have auto insurance here prices are ok. The place in general is sad the carpet looks like it hasnt been cleaned in years and theyve only been here about 2 years. Service is always slow so prepare to wait at least 30 to 45 mins. For as long as ive been coming here theyve always only have two people working in the office. Honestly this feels like paying at wal mart.
Review №8
2018-10-15They take too long, literally 7 people waiting and only 2 employees working. 28 mins. waiting so far, Im still here only cause my payment is due today.
Review №9
2021-06-19Andrea is great to work with she explains well and make the process super easy to get insured , definitely recomend!
Review №10
2019-10-23Had issues with other insurances but this one suprised me so much. I got what I needed & not only that , I left super happy about it. The supervisor BEATRIZ AVENDANO was super nice & kind , she helped me get what I needed. Very friendly lady , I recommend coming to this location & asking for her , rather than other auto insurances because this place will work with you.