Crave Cafe & Catering in American Canyon
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American Canyon, Napa County, California, US
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Site: http://www.ilovecrave.com/
- Monday:Closed
- Tuesday:12–6PM
- Wednesday:12–6PM
- Thursday:12–6PM
- Friday:12–7PM
- Saturday:12:30–7PM
- Sunday:Closed
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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Used to be my favorite place to get food, wait time wasn’t that long and food was better. servings now are slightly smaller, food isn’t as great as they were and they messed up my order. I left thinking I had all the food I ordered but once I had the time to check my food, 2 of the items were not what I ordered. kinda disappointed
Delicious food. Friendly workers. The variety of food they have is amazing and the art work people make on the chalk board makes this place a place for everyone. I love surf and turf and their snow bubble cookies flavor. Though I do have to admit, the noodles on surf and turf is super greasy.
This place has awesome good food but the service OH MY GOD!!! They service is so bad. You gonna need to spend 1 hour or more to wait for your order. You waited so long for your order only to find out that they messed up your order. They messed up my food so many times so i decided to write a review.. They need new workers and keep up with orders.
Food was really good, but they need to fix their website online orders. When arrived to pick up my order they didnt know about it until looking it up. When they did get my order they forgot an entire meal..they were out of a lot of things.... spent over an hour here trying to get my order..overall bad experience but good food that slightly made up for it.
Ordered two snow bubbles and waited 25 mins outside patiently. When I went inside to check on the drinks they told me they don’t know what went wrong but it would take a further 10 mins.Poor service and no sympathy from the employee. I wouldn’t recommend this place to anyone.
Amazing food. Always made to order, only suggestion I have, is the staff can be more professional and the security guard randomly hangs out in the kitchen while waiting for his food, thats unsanitary. But the food is always good, the Adobo could sit longer and merry with the juices because some pieces are hard and tough to chew. Also go threw your meat and trim the fat off for your adobo, it will make all the difference. All their items are amazing you could order something new for a month and be happy everytime. My favorite is the pork adobo overload without the egg and a captain crunch snowbubble wich is to die for.
I ordered food from here 02/06/19, they forgot an item of food from my order, did not realize til i got home. the food that i did get, was disgustingly made. egg was burnt on the sisig fries, the fries were hard and undercooked. they also switched out their french fries with some cheap crinkle fries. they also stopped answering the phone when i complained and wanted to talk to someone
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4 (63 comments)
Review №1
2022-06-30We go for the boba, as its really the only place in the neighborhood that makes it. I ordered lumpia twice, wasnt crispy and was a bit oily. Like the oil wasnt hot enough when fried. Staff is nice, but order ahead if you can as order can take awhile. Crave is a popular spot among teens.
Review №2
2021-11-13$9.45 for a super sad portion of Mongolian beef rice plate with three heaping scoops of rice w/ an egg.Also customer service is not good and called in order way in advance for 5:30 pick up, but food was not ready until 5:45.Wouldn’t recommend.
Review №3
2022-02-23Love this place, and Ive been eating here for years. Im just not pleased that they cut back on the portions
Review №4
2022-06-29Note: I accidentally deleted my last review, which in a nutshell was given 2 stars and maybe should have been even less. That experience wasnt the best, to sum it up. But that was then, and this is now...Service was awesome this time around! And the cashier and staff were A+! Other than the fact that they didnt have large size for the slushes, the menu was on point! Glad to have gone back after the last experience to be able to update and give 5 stars!
Review №5
2021-09-23This place is polite, but disorganized. Their menu of available items wasnt up-to-date (even though they didnt open until noon) causing a re-order and a long wait, the order was missing items, and the portion sizes were were small, besides scoops of plain steamed rice. Could get better if management was more on top of details.
Review №6
2022-04-13It has great boba i am in love with pink moon and gralic fries
Review №7
2021-04-30I just got my food order via Door Dash!! I had 5 containers placed in one flimsy plastic bag, and the two bottom containers were crushed!! You would think the servers who packed the order would use their brains by not stuffing all the containers in one bag!! My God!!Was it because they were rushing? It took two hours for me to receive my order!!I’m not happy at all!!
Review №8
2021-02-02This used to be one of my favorite restaurant but it’s has gone down hill the past couple of years. The food is overpriced for portions and quality. The staff are RUDE. They have messed up my last 3 orders and now I will not be returning. Real bummer. It used to be so great.
Review №9
2016-12-31The location is small but very welcoming. The cashier is a very polite and nice young man. I have a feeling this is going to be my new fave place
Review №10
2021-09-05They serve Asian fusion food. The Surf and turf is something to indulge with. The reason why I gave 4 star its because its takes a while to prepare their food.