Kerbside pickup
Yes
Reinforced security
We got you covered
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Enhanced cleaning
Daily cleaning
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Conciergerie
We take care of you
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Comments (58)
There is something very strange about this auto parts store. My grandfather used to have a shop in Chula vista (1950s-1995) and back then it was called something else (Domestic/Foreign Auto Parts... Or something? I forget). I remember even back then my grandfather would hate dealing with this auto parts store. Hed tell me the only reason he would purchase anything from them was if a certain part was unavailable from Chief (Chief Auto Parts--remember them? They became Autozone) and the customer could not wait a couple of hours for delivery.Anyway, fast forward to the 90s and early 00s, that parts place then became World Wide Auto Parts. Going in there myself a few times, the employees never greeted customers, were always horsing around, the place was always riddled tomfoolery, obnoxious, and rude behavior, particularly towards the customers. Every time I walked in there, I and other customers, were bombarded with personal attacks on our silly questions or what we looked like (always among themselves, sometimes directly toward customers). Calling by phone resulted in the same experience.Fast forward to last year and as recently as today, now it is called Carquest Auto Parts. Still unbelievably rude attitudes toward customers. The only reason I bothered trying them was because a customer had an emergency and was on a tight budget (just like my grandpa). Lo and behold, same exact experience as I previously remember.There is something odd about this place. It must be a franchised business owned by the same people with the same rude employees. Only businesses that have no need for customers can survive that way.Never again. Ill tell customers to go elsewhere if they are in such a hurry as to have me solicit any business from these guys.
Customer service is bleh the young guy is good. The rest are condesending. Prices are not the lowest but about the same as other parts stores. Bonus: parking lot has homeless so be aware.
Picked up an igniter and plugs.Good selection and less money than the other two auto part stores nearby.Convenient location near the freeway 5...
Very good service had the part I needed even after closing time let me in thx
Great place as well employees there know there stuff as well . Just a little to quiet not to friendly just buy and leave sort of thing
It didn’t appear that they really even cared I was there. Even more so once they find out I was needing to change out my batteries in my diesel truck. Apparently it was way more important to just sit around talking than to actually help me out. I wouldn’t go back.
I took one star away because the internet discount didnt work but for the customer service I received from the manager who installed my battery and changed out a broken cable it was 5 stars.
Friendly and funny guys. They got the spark plugs I needed the next day.
Terrible service! If my vehicle broke down in the parking lot I would have it towed to national city so I could guarantee the mechanic would not order parts from them.
Go to Carquest first, they actually have the small parts for what you need and wont try to sell you an entire driveshaft or tie rod when all you need is a rubber housing.
Very good customer service, helpful patient and knowledge is what I found here, when the only thing I can do is explain where my car was leaking from. He figured out and give me the right hose I needed.. ☺
Driving through when my Mercedes Add Coolant sensor signaled. Only place in area that carried MB approved coolant. Helpful staff, reasonable prices.
Will never do business again with this company or Advanced Auto Parts. Terrible company ran by terrible people, instead of helping a customer that actually spends money they would rather feel superiority over a situation. NEVER GO HERE
Just like autozone, Napa and OReilly
Good stock of auto parts ; knowledgeable and helpful people. My go-to parts store.
Good place to start, when looking for auto parts... usually if not in Stock, they will find a way to get them. See habla Español.
Really honest Auto parts store. The best in town. They have the best prices for great quality parts!
Very helpful employees. When I was unable to name the part I needed but described the problem they showed me what to purchase.
To many people standing around like employees and customers.??
Another car parts store. customer service was just fine :)
Staff went above and beyond to make sure I was taken care of
They had what I needed and nice and helpful representative..!
Found the parts we needed quickly.
Great products and affordable prices for parts
Can get all the hard to find stuff
You always get great parts
I bought a locking gas cap that doesnt lock
Parts in stock, great prices!
Great prices great people !
They go the extra mile to find your part.
Friendly staff
Friendly salespeople who knows what they are selling.
Very friendly guys
Fernando was a great helper
🗣 Lifetime warranty!!! 👍🏿
Excellent Service!
Good prices
This place is awesome!!!!!
👍🏼
Been there forever
Great service
Good service
Frienly people
Excelente en todos sentidos. La atención de sus trabajadores principalmenteGracias
Excellent attention. we found everything old school.
Good attention and service, but I did not find the part that I needed
Excellent attention and we trust your services
Everything for the car
4.3 (58 comments)
Review №1
2022-08-22Helpful ,fast and friendly staff. Nice clean store
Review №2
2022-07-14Super ridiculous!!!! Because I’m not Mexican and don’t speak Spanish in USAYour gonna take forever to assist me a buying customer. But just give estimates to a lousy customer that didn’t buy anythingGreat thing a went to autozone !!!
Review №3
2022-01-19I was in need of break auto repairs so I came to Orange avenue and Crann avenue to carquest Auto parts. I bought some brakes for 100 plus dollars for a 2003 Ford explorer front and back. They certified that I had the correct brakes with me and I took the car to get the brakes done. They had told me the wrong back brakes on the car after they assured me that they were correct. After advising them that my brakes were wrong we were no less than a mile down the company was unable to bring me the correct brakes for the difference on the money. They had me walk back to the carquest to get new trade breaks. I had my 1-year-old kid and my girl with me and they were unable to drive it down two blocks it was terrible service. Make sure you come here you talk to the correct person cuz someone there does not know how to do their job they all they need to know is about cars.
Review №4
2022-08-23Very nice people helped to look for parts was easy and returns, piece of cake😉thank you guys
Review №5
2017-09-10Staff is friendly and will get you the best prices on car parts. Always plenty of parking and conveniently located on the corner near orange and Broadway.
Review №6
2021-01-03Ordered a part online, was ready as soon as I arrived. Great online to in store pickup service. Asked to see status on my battery, Ricardo went above and beyond to help me. Cleaned the terminals for me, and tested my battery very nicely. Thank you. Highly recommend
Review №7
2020-01-02I was so happy to find this place. Its called Advanced Auto Parts. My battery died this morning. I looked all over the place, including Walmart. Not only was the price very good, but the battery was a good brand and they installed it for free. I love Advanced Auto Care. And kudos to Alberto for taking such good care of me. Thank you.
Review №8
2016-01-03Went here to buy a car battery. Price was reasonable and the customer service was great. Ricardo helped us with putting in the battery at no extra charge. Tell me what auto parts store does that? Thanks Carquest for making our lives that much easier.
Review №9
2020-06-20I always buy Mobil1 4t motor oil and Mobil1 Synthetic Gear Lubricant here, they always have discounts going on. I took advantage of their Fathers Day sale and got 25% off my total purchase, I bought a set of feeler guage to do valve lash on my motorcycle. Thank you CarQuest for the curbside pickup!
Review №10
2021-02-25Great store for getting car parts everyone is very friendly and helpful especially Aleho. I don’t go to any other store.