Car Trackers in Anaheim
Categories
Location on the map
Anaheim, Orange County, California, US
Service options
Payments
Site: http://www.thecartrackers.com/
- Monday:8AM–9PM
- Tuesday:8AM–9PM
- Wednesday:8AM–9PM
- Thursday:8AM–9PM
- Friday:8AM–9PM
- Saturday:8AM–9PM
- Sunday:8AM–6PM
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I was referred to this company by a friend who sold his car to them. They will not provide a price in writing. And they change their offer price within a day and start haggling. So on the first day they gave me a price verbally and next day reduced it when we were going to finalize the deal. They try the same car salesman tactics of putting you on hold to check with their ‘manager’, then coming back with a price, etc. I had to postpone the sale and so contacted them a month later. Asked them for a price and they gave it. And then a few days later said we need to talk to our manager and came back with a reduced price. They did the same thing again saying their appraisal changes even though mileage and condition of car didn’t age. First time in less than 24 hrs and second time in a few days. Then they tried to blame it on their front end customer rep by saying that the initial price is not the actual appraiser. So they bait and switch. Worst experience and horrible professionalism. My friend who referred me also said they will not be selling to them again. The guy I dealt with was Ammar. There are better businesses out there to sell your cars with and I did have better experience with a competitor.
I was trying to sell my Model 3 and got to talk to Jay. He was amazing! He really worked with me on the offer to get it to where I wanted. Unfortunately due to my circumstances I wasnt able to accept the offer. I would definitely recommend Car Trackers if youre looking to sell your car and get a great offer on it.I will definitely be returning again when Im ready!
Was an awesome experience. One of the smoothest vehicles sales of all time. Little chat on the phone, Sent some photos, was literally paid that night. And they come and pick the vehicle up from your house. Super simple. Everyone was very polite, professional and answered their phones. My main point of contact was Zul. Oh, and they had the best offer compared to several other online car buying services. Great experience. 👍
I was selling my 2020 BMW 3-Series and I really enjoyed working with Car Trackers. The communication was great, the entire process was seamless and they stuck to their word of matching OR beating the best competing offer. The best part is I was wired the money before the car was picked up and the entire process took just a few days.I would highly recommend working with them and shoutout to Ed and Steve for being good to work with.
Car Trackers was unbelievably easy to deal with. I met with one of the associates, Zul, who had messaged me with an offer for my BMW. He honored the price which he initially offered after meeting with him and keeping the car a few more days to think on it. No bait and switch. The process was so simple and convenient, I thought it was too good to be true. Sent a few screenshots of the car’s info, my bank info, and signed two documents electronically and the money hit my account 30 minutes later when I dropped off the car.This process is the best for Orange County and places where having a car is mandatory. Everything can be done electronically including the video call showing them the car. Great company, great process. Zul is trustworthy and did not rescind on his word.Very transparent process.
Sold my 2017 Audi A6 to them and the process was VERY easy. Got what I was looking for, for the vehicle, sold it in a few easy steps, and got on with it! Very simple and straight forward people and Jay was such a pleasure. Amazing concept and quick turnaround on the transaction. Thanks again Jay and team!
This was my first time using Car Trackers when selling my Honda Accord. I was offered a very competitive price and service/paperwork was quick and easy. I would highly recommend this company to others looking to sell their car. It was much easier than listing the car on Autotrader and trying to sell as a private party.
First time ever selling a car to a third party dealership and had my hesitations to their legitimacy, but they’re the real thing. Adam Kurtu was great - he answered any questions I had, made an offer higher than any I had received from private parties, and got the deal done quickly. We even had some out of state registration issues but Adam and Car Trackers handled it all themselves. Loved seeing that $$ in the bank the same day. It did take a little over a week to get the truck picked up ( more of a transport issue) but honestly who cares because we had money in hand. I always do my research and check reviews closely. They were awesome.
This ended up being surprisingly smooth and positive. I spoke first with Adam and he helped guide me through the process. He was always available for questions and kept everything moving forward efficiently. They were able to meet my asking price and stayed with it after some conversation. The pick up was smooth and the paperwork was relatively simple. Thank you to the whole team.
Car trackers is a great option if you wanna sell your car, they make the process easy and smooth. My brother Daron was able to help me and my family out in buying out my car and the process was quick. They handle all the paper work so it’s less stressful for you. I recommend reaching out to Daron for all your needs.
Initial contact and negotiation was incredible. However, followup and subsequent loan payoff is not was discussed. Today is day 12, without my loan being paid off. They have the car, paperwork was completed yet their commitment has NOT been met.Don’t sign off on DMV paperwork until payment is complete
I was at first nervous about selling my car to them because it seemed to good to be true but I took a chance and thank God I did. Zul gave me an offer and helped through the process and help me feel at ease. I will definitely sell to them in the future. For prospective sellers, I can tell you this place is legit and they are true to their word.
When they called me they just said okay we can meet up this day. I said okay that’s fine the guy who came over didn’t ask me any questions about my truck and how much I had invested into it. I tried to explain to him a little bit but was concern about the truck turning on and accelerating basic things. My truck was worth over $5,000.00 dollars and could’ve easily sold it for that much. And he only offered me $2000.00 for my 2002 Toyota Tacoma 2.5 liters 4 cylinder automatic transmission, 2wd , extended cab. I had invested $3,000.00 dollars on parts and the labor was an easy $3,000 dollars, plus the value of the truck Toyotas don’t loose a lot of value. I replaced the head gasket, timing chain, water pump, major repairs, plus more. My old truck could had sold for way more than that and he tells me that it’s not worth much we will take care of the needed repairs. The truck was worth at least $7,000.00 I rate this company 3 stars because they didn’t give me the money my truck was really worth. I would probably not sell another car to them in the future. My truck ran and was in good condition so it is what it is that’s why google reviews is here so I can post the truth and let other people know how this business goes.
The Car Trackers is the new, efficient, and best way to sell your car. I got a great buyout quote on my leased car that I didn’t want to have anymore, and was very pleased with Hussam’s professionalism. The transaction was all done through pictures and text messages, and the wire was sent to me quickly. Thankful for Hussam helping me through a seamless car sale transaction. Highly recommend The Car Trackers.
Great customer service and no gimmicks or balks. Sam was super nice and helpful, he made an offer over the phone that I accepted and I came into the office and had everything signed and the direct deposit received in less than an hour. Very happy with the offer and the car selling experience.
This is my first time to enter or engage for such a business transaction. I was referred to Zul by my friend Matt. I texted Zul immediately and he quickly responded and asking the standard questions regarding the vehicle which i sent immediately by text message. He gave me a reply within 30 minutes which was a fair price for the vehicle a 2017 Honda Accord V6.He requested additional information that i had to provide by email and everything went smoothly and this was on a Saturday. Money transfer was not completed due to a technical issue with my bank.Today, Monday the money transfer payment is completed and the car is scheduled for pickup.I would highly recommend Car Trackers and Zul first before trading in your vehicle. Give it a try, it’s better than what dealerships offer for trade in which tend to be lower end of the spectrum.Keep up the great work. My other family members are willing to try it too in the future
I was really afraid of dealing with this company after reading some of the reviews. I took my chance, as I was never going to deliver them my almost brand new Audi if the payment was not on my account. I first exchanged with Zul on Thursday, morning, we spoke by phone on Thursday evening and on Friday the money was on my account. They gave me the coordinates of a shipping partner that is going to pick up the car next week, and they are sending me a prepaid Fedex to send them back the title of the car. Very easy to deal with and it took me less than a minute to complete the DMV form for the release of liability to avoid any risk of receiving any ticket after delivering the car.I have another car that I will put for sale end of this year and I will definitively reach out for Zul.
It was a pleasure working with CarTrackers. From the 1st contact to the end of the process of signing vehicle transfer then placing the vehicle transfer document and the pink slip into the FedEx envelope and dropping it off at my local FedEx deposit box. Negotiations with Zul was great and easy. Receiving the funds after I accepted CarTrackers offer was smooth and quick. I will definitely use them again when I am either purchasing a car or selling another one.
I had to give review on Car TrackersAddress: 2401 E Katella, Suite 525, Anaheim, CA 92806🙌🏽 Let me tell you THESE Guys are The Best to sell your car to. They were professional and didn’t try to Under sale me like AutoNation did. They did a virtual video of my car and offered $5000 more than Auto Nation. And they sent a driver to Texas to pick up my vehicle once they paid me❤️ I HIGHLY Recommend Them!!
Absolutely amazing, I was trying to sell my truck for the last two months and then Arquam came along and helped me so much! I got a tremendous value for my vehicle and I was on the east coast away from home while Arquam took care of everything. Super simple process, and extremely quick. If you want to sell your car, contact him!
We recently had a nearly unbelievable experience with Cartrackers.We posted our car for sale on Craigslist at ~12pm. By 1pm Adam Kurtu of Cartrackers had reached out inquiring about the condition and if we would be willing to sell it to them. We were hugely skeptical at first as the offer seemed too good to be true. I spent the next hour doing some research to verify it was in fact a real company and not a scam. I found the BBB listing and a number of other details that built enough trust for me to go through with it.By 2pm we agreed to the sale and by 3pm we had a pending bank transfer for the full amount discussed. 26hrs later the transporter picked up the car and the deal was 100% complete. The whole transaction was mind blowing 🤯Special shout out to Adam for answering all our questions and responding quickly every time we reached out. He was friendly and informative through the whole process.Thanks for making the whole process smooth and easy!
O first, Car Trackers isnt a scam. We sold our vehicle and have received our money through Zelle. Its a legitimate business.Car Trackers contacted me through my ad on autotraders.com. They dont say they are from Car Trackers, its just sounds like somebody normal interested in buying the car. I think they should be upfront in the first message who they are. We live up in the San Francisco Bay area.I do think the Car Trackers buying agent sounds like its simple and easy to do and it will happen over the course of 1-2 days. Thats not the case. Its hype. And I think its because they are in SoCal, and not NoCal.They lowered their offer from $3000 to $2000 after getting a quote on how much it would cost to repair the engine. It resembled most of the offers I had gotten, and since I was already dealing with them, thought this would move along faster, and tired of showing the car to potential buyers, so I went for it.The whole buying process has taken exactly a week. Far longer than I thought it would. They really sell you on the process its going to be easy-peasy 1, 2, 3 but its not. The buying agent was okay. Im mainly giving them a 3 because I think they need to be more realistic with sellers, particularly outside of LA area.I think because we are in the Bay area is why its taking so long. Car Trackers has no office in the bay area, its located in Anaheim in Socal. I called the shipping agent who would take possession of the car, and he told me most likely at the earliest he wont be able to come until next Sunday, a week from now. And potentially it could be later because they collect the cars they have bought up in the SF Bay area and take them down to Anaheim to Car Trackers location. They want to have several cars before they make the trip. So the car is still in my driveway until they pick it up which is ?. Honestly Id like it gone today so I can have the parking space.So the process is far longer than they say. The 1-2 days is hype (but this is for the San Francisco Bay Area). I think that given Ill be selling my other car in a few months time, Ill probably just go through somebody local to buy it.
At first I was skeptical, they were adamant about buying my car over the phone. Finally went down to their office in anaheim just to check its legitimacy out. And it all checked out. They gave me a good deal, only 400$ off my asking price, no lowball offers. Check cleared right away. Haggle free experience. Def recommend using their services if you are in the business of selling your car. Shout out to arquam for helping me out
I was dreading selling my car to Carmax for a few weeks because I didnt want to sit in their sales floor for 4 hours. I heard Vroom could take up to a month to get paid so I decided to reach out to Cartrackers. They offered me the same price as Carmax and I got paid the next day. They had someone come to pick up the car a day after that. Totally wasnt expecting it to be that easy tbh.
I recently bought a car for my friend she told me it’s a hybrid but at the end it’s not so I wanted to sell it with 3 kids it’s so hard to post on craigslist test drive with Customers To sell it on my own. So my friend referral me to car tracker it’s so easy and simple no car dealership games Pay me and schedule pick up my car no Hassle and pay me top dollar for my car I don’t really trust car dealership but Hussam made me change my experience I will refer them more customers .
GREAT EXPERIENCE! I just them my 2013 Prius V and I am soo glad I did. 1000% recommend. The entire process from Receieving a quote to tow pick up was 4 hours! And they took care of all the paper work. HOLY SMOKES. Super fast, super easy and super convenient. I am honestly blown away and super impressedStep 1 - Set up a time and day to inspect/appraiseStep 2 - Do the appraisal in person or via video (I was blown away by this because I elected the video appraisal. (Took 15 minutes tops)Step 3 - Receieve a cash offer. I agreed to a priceStep 4 - Sign documents (there was like 2-3 pages) via electronic signingStep 5 - Receieve the $! It was wired straight into my back within 1 hour of the inspection. lol WHAT!???Step 6 - set up time for pickup with their flat bed driverStep 7 - day your final good bye to your car and enjoy the quick and easy process and payment..Damn Car Trackers is AMAZING. Honestly I have told my neighbors, The UPS delivery man who was watching and friends about them. Its impossible to find a better service provider than them. Legit. Thank you soo much! A++++++. My wifes care will absolutely be sold to them. Much love for your team @ Car Trackers.
I posted my 2022 Tesla Model 3 LR on AutoTrader and I got lots of deals, however, one of it made me feeling very comfortable which comes from Arquam. It was not the best quote at that moment, but Arquam sent me with the full information of Car Trackers. After talking to several dealers from other companies who were keeping cutting the price, and even been cheated by a buyer who didnt show up as confirmed, I turned to ask Arquam from Car Trackers, who should be the most reliable dealer I felt.So Arquam help me to went through all the remote deal process with me in a highly efficient and trustable way, and I got the money transferred in just an hour. After the long weekend, the bank confirmed the payment then I just let them pick up my lovely model 3. The whole process is extremely fast, reliable, and fantastic! Please find Arquam if anyone saw this comment!
I sold my 2019 Elantra to Car Trackers. Got quotes from CarMax, Vroom, Carvanna and several more that chimed in without being asked to. Jay at Car Trackers helped us weave our way electronically and beat the others in effecting this sale. Will recommend to friends and neighbors.
So pleasantly surprised to have completed the easiest car sale transaction of my life. I was skeptical at first when Zul told me that Id be wired the full amount prior to even having the car picked up or signing over the title: it sounded a little too good to be true. After speaking to him on the phone, though, I decided to go through with it. Well, glad I did. I had the full amount in my bank account the next day, and they picked up the car and title a few days after that. I left the key in the mailbox, locked the car, and they picked it up while I was at work.Still surprised that it was that easy.
I’ve never been so disrespected before in my life. They called kept calling my phone with the damn near 30,000 phone reps that they have from a different phone number every single time. They kept trying to low ball the car that I was wanting to sell and couldn’t even beat Carmax’s offer which they say they will beat any competition. After being called so many times I got a text with the image I’m putting from one of the people that work there. I couldn’t believe the imagine and you can clearly tell that it was cropped from google. Very disrespect and rude to their customers.They have the worst customer service and the attitude is absolutely outrageous. Didn’t even end up selling my car to them since they couldn’t beat Carmax’s offer.
Zul was professional, fast, and honest. I posted my car for sale on a Thursday, I was contacted on Friday, and literally had the cash in my account on Saturday. I am still amazed at how quickly they processed everything. My offer was much higher than the amount offered by other car buying services. Its also worth noting that they handled all of the paperwork. A couple emails to click through and you just hand off your keys and then youre done.If you want to sell your car fast, and at a reasonable price then look no further.
Five-stars all around! We needed to sell my car 2006 GMC Sierra truck and my wifes 2019 Nissan leaf quickly because of moving from California to North Carolina and we were nervous about how Id be able to sell them on time . I reached out to local car dealer, they had our cars for almost two months in their lot without any offers, then we listed them on craigslist and same day a gentleman Mr ZUL Bangloria from Car Trackers(never heard about them before)reached out my wife and offered almost the same amount we were asked for without seeing car and less than 30 minutes money wired in to our accountand I waited 24 hours to make sure everything is real and is not a SCAM then next day he bought my car with a fair price as well(without seeing my car). All proces done by text and emails and online Im SO HAPPY that we did!ZUl and SUSAN dispatch manager did a great job quick and professional ,communicating throughout the entire process and walked me through everything they needed. It was so easy and SO fast. recieved payment much faster than expected and a transporter came a week later to pickup the vehicle. I would definitely use their services again and highly recommend Car Trackers .
What a great car selling experience. Zul and his team at Car Trackers helped earn $1,500 above what the local dealers were offering and provided a smooth and easy way to sell the car. No haggling. No hassles. Less than 24 hours from posting an ad in Auto Trader to cash in our account. Thank you!
Zul was very professional and was able to get me more money for my car then the dealerships. I really appreciate how fast and easy the process was. I sold it on a Tuesday and got my money directly to my bank account on Wednesday. Definitely referring him to anyone who is trying sell there vehicle for a great price.
I am very impressed with the customer service provided by Zul in the office, Ali and Jordan with the pick up of my vehicle. I was given a very fair price for my vehicle and Zul made the DMV paperwork very easy. I received my money as scheduled. This was the easiest and smoothest car transaction I have ever been a part of. Thank you Car Trackers.
I had a really seamless and great experience with Zul! After being recommended by a friend Zul explained the entire process to me and answered all of my question very thoroughly. I was able to do everything by text which was helpful because I’m super busy - like everyone else! I got a really great price for my 2021 Lexus NX and they beat other offers from their competitors. Lexus wanted $1000 to turn in my vehicle and I was able to get 3x that BACK from Cartrackers. They also gave my friend $100 for referring me! Highly recommend and will refer friends and family to them, but specifically Zul as he delivered EXCELLENT customer service. He was also available to help me after the sale with Lexus’ harassing calls about my payments!
Great Experience. Placed an ad on Autotrader, thats where Zul contacted me. Super professional and easy to work with.Did a video phone call to check out the car. Agreed to a price and boom he wired me the money before picking up the car. Couldnt believe it was so easy.Honestly seemed too good to be true, but it was.Highly recommended.Thanks for the efficiency guys!
Ali was one of several dealers who contacted me via my Auto Trader ad. Our price negotiation was brief and his offer actually exceeded my expectations while all others were strictly low ball and unworthy of serious consideration. A common sentiment expressed regarding businesses of this type is, grandiose offers are initially extended and then significantly renegotiated at the time of final purchase. In my experience Ali was a man of his word without even the suggestion of renegotiation. I highly recommend the Car Trackers and hereby leave my full name to dispel any suspicions of a fabricated review.James R. Rote
HORRIBLE CUSTOMER SERVICE -- I have been waiting weeks for a 3-5 day turnaround from an email only option to contact customer service. Why? Because Im getting parking tickets in the mail and vehicle registration notices for the car that I SOLD to Car Trackers in June 2021. They promise to file paperwork *on their website*, but they did not. Now crickets! NIGHTMARE.UPDATE: They finally got back to me and sent me the information I needed. Remember this is the information they were supposed to submit so I wouldnt get a parking ticket or notice that my registration was overdue. Because they took so long, I missed the request for an appeal and I had to pay the parking ticket. A $150 Im in the hole for something that I didnt even own not to mention do! I only gave them one star because I couldnt give them 0 stars. I suppose now Ill give them 1 star.
I was looking to sell my Honda Odyssey and found Car Trackers through KBB. I still cant believe how simple, quick, and painless they made the entire process. I got an appraisal, received payment, and had the car picked up all in one day! Asif with Car Trackers was incredibly helpful answering any questions I had. I highly recommend their services!
Zul contacted me about my van I was selling. I was sceptic of the payment process as I still owed money on the vehicle. He didn’t hesitate to send someone to meet at my bank to cut a company check and wait for it to clear. Easiest car selling experience I’ve ever had. Very friendly staff and super professional. Highly recommend
I was online and i was asked by kellys book to evaluate my h3 hummer with new engine and transmission, the value came in at around $11,800.in few minutes i got a call from car tracker and got a written offer for $10,000 since they said they had to go from the original miles on the car regardless of new engine. I called back to accept the written offer and ask if there is any room for negotiation and they ask me to speak to the manager Mohamma Qureshi and provide a live video using my iphone over the car. I got a call from this manager even before we can do the video he start negotiating a price below the written $10,000 price they offer me few days earlier. I new this was a scam and got a better offer from Carmax. The car tracker try to steal my car for a cheap low price even below trade-in , dont trust them and stay away if you value your car.
The service with Car Trackers was great and I was happy with their offer of $18,000 over the phone. They then came out and appraised the car and lowered the offer $2,500 from what they had told me over the phone. However the appraiser said the car is in brand new condition (it’s only one year old), but market values change. They had told me $18,000 the day before, so I’m not sure how they change that much.About two weeks later they reached back to tell me they could increase the offer to $16,000, that was when I told them that I had gotten an offer from Autonation for $17,110. They said their policy is to beat the competitors, so send it over. I sent it and got a response that they could not beat it. Their reasoning was because the manager said so. Would definitely or recommend wasting your time with them.
Five-stars all around! I needed to sell my car quickly and I was nervous about how Id be able to during COVID19. I reached out to Car Trackers and Im SO HAPPY that I did! Ali, did a great job communicating throughout the entire process and walked me through everything they needed. It was so easy and SO fast. They service across country, I live in Indiana. Everything was done online! I recieved payment faster than expected and a transporter came the next day to pickup the vehicle. I would definitely use their services again!
Car Trackers is legit. Sold my 2017 Dodge Daytona to them. They beat Carmax, picked up the car from my residence, did all the paperwork...can’t ask for much more. Do your homework first on the numbers though so you are prepared. Such as...how much you owe on the vehicle, how much it’s worth, which you can do by looking at the market value for the condition/year/color of your vehicle. Be honest with yourself. If you didn’t care for your vehicle, don’t expect top dollar. Doesnt hurt to shop around Auto-nation, dealerships, Carmax for some appraisal offers. This will give you a better idea of what the vehicle is worth.
I was going to sell my 17 tundra. I was referred by a friend to reach out to Zul. I initially took my truck to a local dealership where I originally purchased it. Zul offered a grand over what the dealership was offering and was fast, friendly, professional. Definitely would recommend him and the organization
I posted my car for sale the afternoon of 12/11. The morning of 12/12 they reached out to me and mentioned they were interested in my Subaru. We chatted for a few minuted and during that phone call I made it very clear to them that my asking price was FIRM and that I would not accept anything other then a full price offer. After I got off of the phone with them I decided to do some homework and check around for reviews. After reading all of the negative reviews I was uneasy about the previous conversation I had with them and felt that I should call back and make sure that there was no doubt that I was very firm on my asking price.. The guy I spoke to the second time assured me they were aware of the price and that he even spoke with the purchasing manager and that he too was happy with the price.Still somewhat skeptical I agreed to meet with them and began to rearrange my afternoon to accommodate their schedule. I meet the estimator and he even mentions that he sees noted in their system that I had absolutely NO wiggle room on my asking price. He spends 30 minutes inspecting my vehicle, calls the office to let them know my car is in brand new condition ( less then 25,000 miles) and was exactly as I had described. He then proceeds to make an offer $2,500 less then my asking price which is already $2,500 under KBB…I should have trusted my gut and cancelled my appointment with them after reading all of their bad reviews.. Everything I read online led me to believe this would happen and I gave them the benefit of the doubt anyway… They reached out to. They agreed to my price and then show up and offer $2,500 less. I truly believe they never had any intention of honoring their word.Please do not support these guys and their business. Save your self the time and frustration..
Please dont waste your time on appraisal. Car tracker called me up and asked if they can appraise my vehicle by directly coming. I didnt know who they are but i said yes. After the call i checked the reviews and its very bad but still waited for them. I clearly told them i have offer for 14324 and was ready to show them the offer as well. Also since i showed other dealers i know this car is very good and its just 15 months old with 12800 miles driven. They Said they can really match it but once they saw the car they quoted 11800. So pleaseeeeeeeee dont waste your time.
Dustin was highly professional to work with and made this a great experience. I hate going to the car dealer, so when he offered to come to my home to appraise my car it was perfect. We agreed on a reasonable price, he handled all the paperwork and made arrangements to pay off what I owed to Ally financial and then cut me a Bank of America check for the difference. Great job Dustin!Thanks,Liero
Run don’t walk away from this company of liars. They will say anything to get the appraiser to your door. Then they look for a reason to lower the agreed price. Unfortunately, the appraiser found nothing to lower the agreed on purchase price. He even said it was the nicest car he’s ever appraised. “I can’t find one thing wrong with this car”. That didn’t keep his bosses from changing the agreed price. If you value your time hang up the phone if they call. This is a scam operation!!!!
Sold my car to them because I thought it would be hassle free even though I knew I would be getting less, however I sold my car in December and they still havent transferred title out of my name and I am continuing to get notices from the DMV. I dont think it would take 4 months to transfer a title. Contacted them about the issue and they still wont do anything. Highly dont recommend them if you want to have a stress free and worry free transaction.
Most likely a scam. Theyve been calling be over and over and over again, for months now. No matter how many times Ive told them that I sold my car, they keep calling. If you reject the call, theyll call a second later again. Ive blocked every number that theyve called from, only to be called by them again from a different number everytime I block the previous number. From the other reviews from people that have had appointments with them, it looks like they are a scam in person too. Dont trust them, go somwhere else. I never leave reviews, but I did for this company because I dont want anyone to be scammed.
Dont trust these people. They offered $13,500 on the phone, scheduled a time to view my car, took 45 minutes of my time and then offered $9,500 with no explanation other than we would want to take it to auction. I was up front with everything about my vehicle, there were no surprises from me at the last moment about my car and yet they offered $4,000 less than what they originally did. Dont waste your time with them.
I submitted my car appraisal request on their website, and within minutes Will from Car Trackers called me asking me about my 2012 Honda Civic. He set up an appointment for 8pm and he was on time and professional throughout the entire process! Just sold my car to them and it could not have been more stress free! Great job Will and Car Trackers!
Here’s the backstory:I posted my car for sale on CL as everybody else. A few days later, I noticed that the prices for my car were fluctuating so out of curiosity, I did a KBB value check. Within a day I started getting emails from them requesting to have a conversation. This seemed rather odd, so I did some research and apparently, they have a partnership with KBB (we’ll get to this later on). The first conversation went pretty smoothly, as they pitched a pretty low offer but I told them it was comically low and we had a laugh about it. A day later, I received another call from a different agent. He told me that he spoke to his manager and made a slightly higher offer that was oddly specific down to the dollar amount. And again, I told him that it was comically low. We had a nice chat and I told the gentleman that the car is priced below the going market rate, and since the car is in perfect shape, they would just pay me the low offer and post it for the market rate, scalping the difference. The agent laughed and agreed that’s how it goes.Heres the thing, after that conversation ended, I’ve received almost ten emails, all then of them phishing for random information about me and the car, and again, all of which ending with the exact amount offered by the second agent down to the odd dollar amount.Heres what they do:When they see cars going for a higher market rate than their KBB value, they immediately jump in and low ball offer at the KBB price point, then after an inspection, drop the offer by a few thousand dollars.Here’s what I found out:After doing some research online, I found out that this their standard practice in acquiring cars they see a high profit margin in. The idea is that if they’re able to bombard you with enough offers with the same price, you will simply accept that as the fair market value of your car and just accept it. After doing some digging through the car forums, it would appear that this is their standard practice.This is super shady and unimaginably distasteful. I would think twice about doing business with them, as if they’re willing to do this to their sellers, I wonder how they’re screwing over their buyers.
Flaked out twice on coming down to look at our car. We ended up taking the car down to them the following weekend. My husband came home with the car to think over their (low) offer. He called them back and countered a new amount and they came to an agreement on a sale price. Car trackers rep agreed to come with a cashiers check to pick up the car and never showed up. Wasted all Saturday waiting around for them. Very inconsiderate and unprofessional company.
Car Trackers is a very professional and accommodating company.I called them and one hour later a very professional representative from Car Trackers, Dave Hernandez, came to my house and gave me a very fare offer for my car.I would recommend them to anyone that is serious about selling your vehicle.Thank You Car Trackers.
SCAM! FALSE INFORMATION. BROKEN PROMISES. DO NOT USE.Appraiser missed first appointment and I was not told about. I had to call to find out that the appraiser would not come and that was an hour after the time they said they would be there. The second appointment came and she was an hour and half early.... Cannot get their time down correctly and do not care about the customers time slots they have asked for. Very unorganized. I wasted my Sunday morning waiting for no one to show up or give me the courtesy phone call that the appraiser would be late or for a reschedule.Once we got talking, everything was going great. Truck is in amazing condition and the appraiser asked me to quote her high so she can quote her manager and work the deal. She did not try to negotiate with me just told me what was being done when she wasnt one the phone. I believe that these two had this processes down for some time on what was going on because by the time they were finished BSing each other they met in the middle.As I filled out paper work, I was told that no paper work would be submitted nor will the truck be picked up till 48 - 72 hours after the check had cleared the bank. I had all this done Sunday ( bank is closed ). So the check was written for the next day. Not even 24 hours later I was being told that the DMV process had been started and they wanted my truck.... I did not deposit the check.48 hours after the date on the check, the DMV process has been almost completed and there is nothing that can be done. The GM continues to say Sorry I cannot do anything, We did all the paper work for the DMV just after 24 hours, We cannot cancel the sale, .... pretty much saying they do not care about their customers and just care about the cars. Not once did Austin say, let me check with our DMV Rep. Let me see if we can work something out here.Do not use this company. They provide false information. Do not confirm information before going to DMV. This is a company that is very selfish and will not work with customers/clients.Overall, terrible experience. No help. Very unprofessional. Lots of talk that you want to hear with broken promises.These reviews should not be taken lightly. This company should not have your business!
I transported a car for them and a guy named Mohammed paid me with a check. So I deposit this check on my mobile app, then he calls me and says I charged too much and he cancelled the check. So I took them to court and of course I qon. I still have not seen any money from these crooks. I have placed a lien on them. If I could give them a less than zero I would.
Sold my car to Car Tackers in June 2020. Got a parking ticket from the sold car in San Mateo county soon after. I contacted car trackers several times to resolve the issue. Apparently they never reported the sale to DMV as promised!! Now this parking ticket is going to Collections.Thanks for messing up my credit!!!
Was in the market to sell my vehicle. James gave me a call and was able to work out a price we both agreed on and cut me a check. Whats awesome about their service is they come to you, so like myself being busy, he was able to come direct to my house, checkout the vehicle and buy it on the spot. Super convenient and easy for me and great service overall!
SCAM!! this place is not a legitimate business, it is a group of guys that sit around ignoring phone calls and texts all day. I entered my information online on a Wednesday and got three phone calls and two texts all from different sales people blowing up my phone. I got Steve on the phone and he offered $2000 knowing that the starter was not working. He set up an appraisal for the same night and some guy shows up. He had NO clue about any of the details of the car. He could not do the appraisal and said a supervisor would be out the next day. NO ONE SHOWED UP THE NEXT DAY!! my husband then calls again and gets Anthony who says we can get 500 for the car. We agree and he says he will call back with pickup details. He never calls us back and ignores our texts and phone calls. I call again the Monday after and they have no idea that Anthony made the offer and are bold enough to offer 240 now. Asif, who claims to be the supervisor calls and low balls me and my husband yet again. He said our car is going straight to the junkyard and they are doing us a favor by buying it. He went as far as saying that he is doing us a favor. These guys are scammers and simply want you to give away your cars. STAY AWAY from this shady business. I have put a complaint in to the city of Placentia and to the BBB. These guys need to be stopped immediately. I fear they are taking advantage of people who dont know the difference. Screen shots of ignored texts and emails can be provided upon request. My husband told Asif that we were going to write about our experience on yelp and he said he didnt care and that my husband was threatening him. We have a right to free speech and to let others know to stay away from these people before they fall for their lies and get scammed.
Should be 0 star, total lost of time and not serious.Received an appraisal of $40k, to be confirmed following the inspection.I clearly said that I had other offers and I didnt sell under $43k.They said if the vehicle matches the description, they could potentially beat those offers.Inspection went well, vehicle flawless (1 year and 9500 miles), final proposition is $37k. Total scam.
They don’t deserve a star they made a huge mistake after I transfer all the documents to their name they made the big mistake of sending the wire to the wrong bank and had me waiting over a month and then called the deal off I deal with Fahad very unprofessional he didn’t reply to my messages and my calls I will be hiring an attorney for the damages they have caused him
I just sold my car using these guys and let me tell you, havent had an easier time selling cars in my life. The worker, Ammar was super helpful and was pretty funny. He made the experience as enjoyable as selling a car could be. No hassle, no BS, I will definitely be selling my cars in the future with these guys.
I had a great experience with Car Trackers! I am a working student and was looking to get a great deal on a Honda Civic. Ali was extremely helpful and referred me to a friend in Long Beach Honda where I was able to lease a brand new 2018 Civic Ex-T. Im extremely appreciative of Alis quick action to help me out and for of course, getting me a sick deal! Would highly recommend Car Trackers to anyone 🙌🏼
I had an appt with Alex from The Car Trackers on Friday 07/26/2019 from 11:00 - 1:00. Alex called about 12:30 and said he would be at my home between 3:00 - 5:00. Mind you I originally took the morning off work now I had to take the entire day. Alex showed up at about 4:15 wearing a t-shirt and jeans (not professional). He looked at my vehicle and gave me a high offer. I came back with a bit higher offer. He stated he needed to go to his car and call the office.After about 10 mins I looked outside and Alex left in his vehicle. I called him and he said the the Prius that he is driving can not be parked for too long or the battery will die (which was a lie). He said he will be back in 10 mins. Alex never returned. So I called the office and was told by Asif (Supervisor) that Alex called the office and the office told him that the offer was too high and to come back and give me a lower offer. Instead of coming back Alex left because he was too scared to give me the offer that the office wanted him to give me. I wasted an entire work day just to deal with this very unprofessional company. Do not do business with The Car Trackers they will waist your time. They are not serious about doing business and I question if they are even a ligitament company. They are TRASH!!
Not good experience. They offered the amount. Asked later for carmax value certification. Lowered the first offer. Bad feeling. They change the word from the original. Tell you about the cot of tires and cleaning. That was already your cost with used cars. Not recommend.
Came out in the middle of June offered me $7,500 for my 2014 Chevy Captiva.. call every other day to see if I changed my mind. Came back out three weeks later because I asked for $7,700 and then change the offer to $3,600 because my vehicle did not have navigation. Really? I can go down to the stereo shop on the corner and put in a $200 stereo for $4,000 worth of value on my vehicle? They are just looking to take advantage of people. I found a parking lot ding the size of a pencil eraser and said it dropped the value a significant amount because thats what people are looking for. The guy coming by to look at your vehicle is on commission, so everyone involved in the deal has a vested interest in low-balling you. Youre better off taking your car to CarMax or STG. Brand new tires have 10/32 worth of tread on them. My lowest Tire had 5/32 of tread and my front tire has 9/32 of tread but they told me they would have to buy all brand new tires for the vehicle.
Ever since I bought my first car in 2012 Ive been doing buisness with carmax. I took my car to Car Max like I usually do, but this time I wasnt satisfied with their offer. After seeing Car Trackers ad online I decided to give them a call. They sent out one of their appraisers, Ammar, and his whole process was fast and easy. They even beat Carmaxs offer by $500!!! Ammar and Car Trackers have definitely earned my buisness in the future. Extremely hassle free and professional.
After the appraiser was over 2 hours late and I had to call multiple times to get updates to his location and estimated time of arrival, he spent 45 minutes picking our vehicle apart and then lowballed a ln offer even after I received an electronic offer from Kelly Blue Book for fair a fair and reasonable selling price. This is what I get for not trusting my instincts and staying clear of internet shenanigans. Hopefully people see this review before moving forward with cartrackers.
I just wanna say awesome costumer service! So I was trying to sale my 2015 prius and this young lady named jazmin from Car trackers called me. She explained everything in detail and how they work, and assured me well have a done deal the same day and sure enough someone came out to appraise my car got my offer and a check! this was totally hassle free for me! Definitely recommending my family and friends here! Thank you jazmin for making my life easy!
Just sold my car to them earlier today! Very professional and friendly staff. Im not going to lie, I was a little hesitant to use them just because I have never heard of them before today, but it really was fast and easy. I put my car up on craigslist and it was such a pain trying to find someone that was legit and plus so many sketchy people there, these guys saved me so much time! Highly recommend them! Im going to miss my beautiful Avalon! Make sure it gets in the right hands cartrackers!
Just sold my Mercedes to these guys. Never heard of them until today but they were awesome.They came out this morning and we made a deal right away. I had an offer from Carmax and they beat it by $500. Jonathon was very nice and they gave me a check same day! Thanks Guys!
Car Trackers bought my Civic. I went to Car Max and they low balled me an offer so i contacted car trackers and they had Ammar help me out and negotiate the price for them. Ammar was a gentleman and he was actually able to give me the price i wanted and took the civic off my hands with no hassle. if you ever hit them up tbh just say you want to deal with Ammar because he actually gets the job done and looks out for the client AND the company
Will helped us to do the inspection. He is so nice and helpful. Everything is going well because of his good attitude. After a short negotiation, we made a deal and both satisfied with the result. We are grateful for Will’s service. We enjoy the cooperation with Car Trackers.
I was trying to get a fair price for my bmw m5. I got appraisals from multiple places. Car Trackers apprasial unit was quick with their response and answered any questions i had. They gave me a great price for my car and made the process easy. I am going reccomemmend my family and friends for any car needs to contact Car Trackers.
These guys got it right! Through the knowledge and Customer Sevice provided, theyve shown to have developed an effective system that exhibits professionalism from the efficiency of process. It was just easy and transparent. Most important, they did all the work and addressed all questions asked. From top down, they are responsive, eager to help/facilitate, and want the business. They understand and take out all the challenges of selling a car.
Contacted thru the website for a quote. Guy called a bit later taking about only 200 for my car, said it could be negotiated higher when the guy came to see it. Made an appt., guy was late,told me he had a check for $200 but would have to look over the car. After picking it apart, offered an insulting amount of $50. And kept trying to say it was the best he could do. Then had the blz to tell me have a good day. Pirate would be the best PG description of the event.
SCAM! They are going to waste your time and its not a save idea to do business with them anyway. Theyve not shown up for 4 appointments to see my car. (look, idc I didnt take work off or anything but still you guys are rude) now after reading reviews I see that they are just another shady company.
I sold my car to them. They said that they will process the release of liability form as well. They did not! Suddenly, I started getting tickets. I called them several times. Unfortunately, I did not receive any kind of enlightenment. Very unprofessional and dubious company!!
Had a time crunch due to moving and needed to sell a car quickly, Jay the salesman was prompt and helped me out navigate alot of headache. The transaction was easy and smooth and I would definitely sell another vehicle through cartrackers again. Ask for Jay hes the man
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4.1 (181 comments)
Review №1
2022-06-28Was a bit of a learning curve, there was some growing pains in both ends because I live on a Island in Alaska, I had to ship my jeep to Seattle and have it picked up by Car Trackers third party, there where delays with coordinating pickups and a problem with the money transfer do to a discrepancy with the account number but Jay remained in constant contact with me always made time and did everything in his power to accommodate me and reassure me. He would call early in the morning, check in, respond quickly and call after hours if he wasnt able to touch base during work hours. We got everything settled and now we both have better experience to know what to do differently next time. Would work with Jay again 100%
Review №2
2022-08-11I listed my car for sale on a few web sites and since this was my first time selling a car I was a bit overwhelmed by the whole process. You can imagine the amount of questions I had going through my mind and after numerous inquiries about my car I was contacted by Car Trackers and It couldn’t have gone easier. Adam Kurtu worked with me from the initial phone call to when my car was picked up from my house and not only answered all of my questions, but he helped make the process of selling a car incredibly easy with his amazing communication. Everything went so smoothly that I recommended CT to a friend and they were also able to sell their car to them too. I can’t say enough good things about this company and working with Adam was truly a pleasure. Car Trackers is a great place to sell your car and I definitely will be working with them in the future.
Review №3
2022-08-20This is probably one of the easiest car sale transactions we’ve ever had! No having to go to the dealership to waste time just for a low-ball offer. The appraisal was virtual and our guy Ed was super patient and helpful. We ended up getting top dollar for our car and the money was wired to our account the next morning. They arrange the pick up. No issues at all! We highly recommend to at least get an appraisal done before you list it privately.
Review №4
2022-01-26We were selling our Ford Ranger. At first, we looked at a couple of online websites and we were turned off because whatever they offered, it was a case that they would pick up the truck and then after they got the vehicle and we signed over the title, they would look at the truck and could potentially change the amount of the offer. When then decided to try to sell it ourselves, we were contacted by Car Trackers. They did a video inspection and actually offered us about the same amount that we would gotten by selling it ourselves. After we agreed, they wired the money into our bank account within minutes. They arranged for everything and the entire process from the offer to picking up the truck was easy. We also appreciated how they were upfront with everything and that they paid us before we signed over the title and the vehicle, unlike the online services that wanted us to sign over and pick up the vehicle before they sent us the amount that was offered. We would definitely recommend to them anyone. Top Rate Service
Review №5
2022-04-16I 100 percent recommended car tracker if your looking to sell your vehicle they are pros at what they do. Very professional, fast (when I say fast I mean fast fast) and great at communicating (communication is key). They will pay top dollar (same day) and have your car on a tow truck the same day.
Review №6
2022-05-13My long-awaited Tesla Model X reservation came in and I had to suddenly sell my car in order to meet the lenders qualifications. Car Trackers worked quickly to provide me with the docs showing that my sale to them was complete. It took several steps so I had to call them several times for additional info or documents. They responded quickly and even after normal business hours. This is the first time Ive used them. The beat the best dealer offer, as they promised they would, and sent my money to my bank within the day. Good folks, good work, and no BS.
Review №7
2022-05-12I contacted 13 car buying services and two dealers. I did a lot of research and in the end, I took the offer from Car Trackers. In the past, Ive sold my vehicles to private parties but it was more convenient for me to sell to Car Trackers. Within 24 hours, the equity I had was in my bank account. They took care of all the paperwork and will pay off the balance due on my car. They made this an extremely simple and easy process. This company is the real deal. My car was picked up within 48 hrs. and based on the professionalism of this company, I highly recommend them.
Review №8
2022-05-06One of the easiest process to go through when trying to sell your car. Quick appraisal as well as great customer service. I was helped out by Ed and I really thank him for making it so easy with the process and if it wasn’t because I needed to get some last minute info the process can be literally done within a day. I do recommend anyone whose looking to sell a vehicle to give these guys a shot you won’t regret reaching out. My car was given an appraisal and it was kept not a dollar more or less.Thank you again for the service and help aswell thanks to Ed for the great customer service and for being very helpful.
Review №9
2022-08-01I have sold car trackers 4 vehicles in the past 2 years. They have always given me the best buyout price. Other big businesses have always given me laughable low ball offers. I’ve worked with Ammir and Kaila and they have always been helpful with the transactions. Their whole team is amazing and I will be reaching out to them soon to sell another vehicle. Great Job guys!
Review №10
2022-04-05Zul was awesome. I buy/sell personal cars fairly often and I must say this was the most seamless and efficient transaction Ive ever dealt with. From the moment my listing was posted to their money was in my bank, only took 3 hours. Theyre a one stop shop that handle everything from transportation to title/reg processing to expedited payment processing. Will definitely refer and use them again. Thanks guys and gals!