Budget Car Rental in Chula Vista
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Chula Vista, San Diego County, California, US
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Site: https://www.budget.com/en/locati...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:8AM–12PM
Budget Car Rental in other cities:
in: 2:00 PM - 10:00 PM
out: 12:00 PM
No pets
No parties
Smoking allowed
Additional rules
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COVID-19-related guidelines apply
Fire alarm
Carbon monoxide alarm
Security cameras
Safety rules
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Cancellation is free up to 5 days before
After 5 days, cancellation costs a 5% Fee
You can't cancel an ongoing event
Additional terms
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We got you covered
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Security cameras
Security patrols
Security alarms
Daily cleaning
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Daily cleaning personel
Cleaning tools
We take care of you
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24/24 concierge lodge
Direct phone liaison
Fire detection
Private entry
Swimming pool
Baby carriage
King size bed
Bathtub
Wi-Fi
Workspace
Television
Minibar
Air conditionning
Room service
Additional details
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I had such great customer service from all the employees friendly environment, very helpful when needed, there where a few times we had to leave last minute and they where very helpful in letting us rent a car last minutes love this place wouldnt go anywhere else. I was in a car accident my car total and we have to keep renting every other week or weekend I was in the market to look for another as soon as possible but renting from this place Im not in a rush I love going there to rent even if one day I get a car again I will just keep renting at least for the weekend great place.
Location details
All location details will be given to you after you're done with the booking process.
Need help?Location after booking
Phone after booking
Host messaging
4.5 (38 comments)
Review №1
2022-07-13Friendly and quick service. Enjoyed driving the Nissan Maxima I rented while my mechanic worked on my car. Good prices. Rent for longer, its cheaper!
Review №2
2022-06-06Car drove great, jeep compass, drove 2,625 miles over 6 days, my issues were with the vehicles comfort. Not happy with customer service, she was hard to understand and she didnt understand what I was trying to say either.
Review №3
2022-01-28I would give this place 0 star if that was an option. I had reserved a 16’ rental truck and a hour before they close, they called me to tell me the vehicle that was confirmed for me was not returned. Jose was the individual that called me to tell me that I can call customer service and figure it out because he doesn’t know what to do. That’s all he kept saying, “I don’t know what to do.” As an employee of the company it should be their job to figure out a solution and not tell a customer to figure it out themselves. He was very unprofessional and I took it upon myself to contact customer service since he obviously couldn’t do it or want to do it. Contacting customer service pretty much had no solution for me either. All they could tell me was they sent an urgent message to the inventory manager and I should expect a call back within a hour. After a hour I called customer service again and they said I wouldn’t get a call back because they are all closed already…. So clearly the employees give out false information or don’t even know their own hours. I called customer service first thing in the morning and all they could tell me was they will send another message to the inventory manager and I will get a call within a hour, no more than 2. I was even flexible and told them I would take a 12’ truck if available. Never ever received a call back. I received a call from someone at this location name Cesar. I told him the situation and he said he can call around and see what stores may have a vehicle. Apparently no stores in the area had a truck. He said he will contact the inventory manager and call me back. Cesar also, never called me back afterwards. At this point it was 30 minutes before I was scheduled to pick up the rental truck that was “confirmed.” Luckily I was able to contact Uhaul and they saved the day. Don’t waste your time with Budget. Most useless customer service ever. Rather pay a little bit more for a reliable service. I would never ever recommend Budget to anyone. Save yourself the headache!
Review №4
2022-06-16Ive had quite a bit of direct communications with this property - Cesar in particular - and they are terrific! Cesar and Jose have gone beyond to help me, and I really appreciate it.
Review №5
2021-03-05No problems renting cars from here. I’ve rented several times from this location and I had no problems, cars are always clean and functional. Deposits gets back in 2-3 days after return, one time my deposit got back same day.
Review №6
2020-09-05I rented a truck to move my house hold items two weeks ahead of schedule. I go to the place 1 week before pick up to confirm everything is good and the manager (Cesar) says yes we’re all set. 1 day before my scheduled pick up I get a call and I am being told the truck will not be available. How do we go from we’re all set to sorry we don’t have a truck last min. I will never rent from this place again. Worst experience ever!!!!
Review №7
2021-05-18Customer service was nice and friendly. Family enjoyed the ride and were comfortable in the car in our trip. They are amazing.
Review №8
2020-11-19Jessica, Most Pleasant Service Agent! But upon return other Agent confused on time of RETURN which I Had Returned 15 hrs ahead of due time, but no key drop box available..bad customer service.
Review №9
2016-05-11I rent from this Budget Car Rental office about every month, sometimes for a one-day bit of errand-running and sometimes for trips out of town. The people working there are always on top of things! Ive never had to wait more than a few minutes. My cars are always ready to go, clean, and up to date. Often I am offered an upgrade. The staff seem to remember me and I enjoy chatting a bit and still getting on the road quickly. Nice variety of cars - I like to try out different models each time.
Review №10
2022-03-06Guys working there looks upset to be working there, really bad attitude and no patience at all